IMPERIAL COLLEGE LONDON
JOB DESCRIPTION
Job Title:
Commercial Property Manager
Department/Division/Faculty:
Operations, College HQ
Job Family/Level:
Professional Services, Level 5
Key Working Relationships (internal):
Correspond with all departments & operations
as necessary in particular Estates Facilities,
Estates Projects, Estates Masterplanning and
Campus Services
Key Working Relationships (external):
Correspond with tenants, agents, lawyers,
property consultants, surveyors
Campus location:
Based South Kensington; visits to all Imperial
campus locations when necessary
Length of Appointment if fixed term:
Permanent
The Purpose of the Role
The post holder will be required to cover all aspects of the valuation and investment of
College property as an asset, in addition to considering the legislative and economic
background of the property industry. Responsible for the overall management of assigned
residential and commercial properties; ensuring the requirements of both landlords and
tenants are met, preserving and increasing the value and integrity of the properties through
asset management initiatives. They would also assist their Line Manager in implementing
asset strategies across Imperial’s occupational portfolio. The Commercial Properties
Portfolio excludes those tenants and services directly managed by Estates Facilities i.e.
NHS, MRC, Imanova and TRI.
Key Responsibilities
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Managing all assigned properties across the Imperial College estate
Manage the Imperial Activities Ltd (Impact ) Tenant Portfolio to maximise income from
the Commercial tenancies
Advise on the strategic property management of the College’s operational portfolio
Prepare and implement property management strategies, devise and implement policies
and procedures based on best practise
Ensuring that the Property Management database is accurate and up to date at all times
to include documentation relating to ownership, tenancies and lease administration
Ensuring that all commercial rents, service charges, insurance and other payments are
demanded, paid and collected when due, including enforcement when necessary
Dealing promptly with all landlord and tenant issues, including applications for consent to
assign, sublet, alter
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Manage and control budgets and prepare and distribute monthly statements
To play an integral role in the commercial success of the property management team
through consistently high standards of property management using sound commercial
judgement in all aspects of the role
Using professional knowledge and experience to identify innovative proposals and put
forward recommendations for asset management initiatives
Working with their Line Manager in suggesting and advising value enhancing
opportunities across all managed properties including optimising income and capital
value
Recommending and appointing of property consultants, agents, lawyers and surveyors
as and when required
Advising and implementing leasing strategies and marketing initiatives to achieve
occupancy targets across the College’s operational portfolio
Instructing and supervising agents and solicitors to draft commercial leases, residential
tenancy agreements, licences to third parties, lease renewals and rent reviews when
necessary and completing relevant legal documentation
With the Estates Facilities Team Monitor the rates, rating appeals, assessments and
revaluations across Imperial’s estate
To liaise with tenants ensuring that a high standard of communication and service is
achieved
To inspect the properties regularly paying particular attention to their physical condition,
standards and compliance with lease obligations
Ensuring landlords’ and tenants’ compliance with repair and maintenance obligations
To provide regular reports as and when required in a prompt and accurate way
Working with their Line Manager on all valuation requirements across Imperial’s
occupational portfolio
Provide advice and assistance to the Estates Facilities in connection with the property
portfolio directly managed by the Estates Facilities Team.
Manage and Coordinate all Planning Applications for the Operations Group
Any other duties as reasonably requested
PERSON SPECIFICATION
Applicants are required to demonstrate that they possess the following attributes.
Imperial Expectations
These are the 7 principles that Imperial leaders, managers and supervisors are expected to
follow:
1) Champion a positive approach to change and opportunity
2) Communicate regularly and effectively within, and across, teams
3) Consider the thoughts and expectations of others
4) Deliver positive outcomes
5) Encourage inclusive participation and eliminate discrimination
6) Support and develop staff to optimise talent
7) Work in a planned and managed way
Education and Qualifications
Appropriate degree-level qualifications in Surveying or other professional qualifications
relevant to property management. Preferably, RICS or equivalent professional qualification
in General Practice or Planning and Development.
Knowledge and Experience
Appropriate knowledge of the following fields of professional practice in the context of
Property & Asset Management:
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Property Management
Asset Management
Valuations
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Extensive commercial property experience in dealing with high value planning and
development and investment transactions.
Competencies, Skills and Abilities
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Excellent understanding of property management planning
Good understanding of asset management and valuation processes
Good knowledge of providing and procuring professional services in support of asset
management and valuations
Good understanding of the principles of financial management and control
Adept in drafting and delivering reports and presentations
Awareness of FM and other relevant ops/maintenance issues
Proven ability to work towards a goal or objective in the face of resistance
Adept at providing direction and overseeing the work of others (external)
Proven competence in interacting effectively with external third parties of varying
persuasions
Competence in managing positive relationships with internal stakeholders and other
interests
Proficient in providing clear directions, and delegating tasks to others
internally/externally; ensuring team goals are met
Ability to exercise initiative
Ability to relate appropriately to others
Be adaptable and flexible in your work
Experience of writing concise and pertinent reports
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Proven ability to influence and persuade