Performance and Growth John McFarlane Chief Executive Officer 6 October 2000 Page 1 of 12 Overview of strategy Proposition Strategy Implications Specialisation • Specialists will win over conglomerates • Reconfigure ANZ as a portfolio of specialist businesses • Distinct strategies for each customer and product business e-Transformation • The internet will add value and erode margins • An e-Bank with a human face • Use IP technology to transform costs and service Growth • Value creation needs both performance and growth • Build portfolio of growth businesses which leverage real capabilities • Invest cost savings in high growth segments Page 2 of 12 Top quartile financial companies by value focus on a narrow set of growth themes Growth expectations* Top quartile company % of share price Rationale for expectations of growth Northern Trust 75% • Leading custody and trust service provider to US high-end Fifth Third 71% • Firstar 64% • Standard Chartered 60% • Mellon Financial Corp 57% Bank of New York 57% Citigroup 55% • • Global scale in asset servicing and processing • Global scale and scope of tangible and intangible assets Wells Fargo 51% • Building leading positions in US in e-commerce, mortgage Page 3 of 12 * Calculated on 4 August 2000 Source: Brokers reports; Hoovers; media affluent market Superior driver of revenue growth and cost savings in branch banking. Potential to replicate business model to acquisitions Strong financial performer whilst building scale through M&A Strong position in consumer banking in high-growth Asian markets Scale in US asset management, servicing and custody servicing and business lending The strategy requires maintaining a good balance between EPS growth and increasing expectations PE Ratio Aspiration Improved EPS growth and higher PE ratio 30 Sacrifice earnings to build growth 25 20 Deliver earnings but sacrifice growth PE growth 15 10 ANZ historically (1995-1999) 5 EPS growth 0 0 Page 4 of 12 2 4 6 8 10 12 14 16 18 20 EPS growth % now Portfolio strategy should reflect degree of globalisation and leverage real capabilities FX Soon Later Not yet Impact of globalisation Institutional Banking Funds Management B2B Capital Markets Esanda Custody Cards B2C Wealth Management Trade Mortgages General Banking Mid Corporate Small Business Less developed Page 5 of 12 GSF At par Local leader ANZ’s capability Regionally distinctive Globally distinctive Different businesses need different strategies Business size by NPAT Create new businesses Invest for rapid growth e-Payments FM GSF High e-Asia GTS Market Growth Institutional Corporate Low • Optimise performance • Identify new growth products Esanda FX Small BusCap Mkts Gen Banking Mortgages Low High ROE Page 6 of 12 Wealth Cards • Defend position and return • Grow selectively Performance and growth requires outperformance on costs % Cost Income Ratio 70 • Have committed to substantial cost reduction and restructuring programs to: 65 60 55 NAB 50 40 Page 7 of 12 Meet EPS targets WBC 1997 1998 1999 Increase growth funding CBA ANZ Mar-00 2000 2001 Cultural change is imperative….and happening Balancing the autonomy of our 21 businesses with strong leadership from the centre Business Unit Corporate Centre • Prime accountability for profit and value • Drive group strategic direction and set policy • Freedom to pursue opportunities within agreed boundaries • Portfolio management and resource allocation • Cross-Business Unit synergies • Control and oversight of risk, brands and technology • • Operate using agreed set of platforms, systems and shared services Transfer pricing based on market Page 8 of 12 We are giving ourselves the best possible chance of success Strategy • Distinctive • Focused • Forward looking • Right for ANZ Page 9 of 12 + People + Execution • Organised for success • Delivered over the last three years • MDs appointed • Growth momentum: • Targets and plans established – – – Cards Mortgages eCommerce ANZ in the medium term ANZ in 1 - 3 years ANZ in 4 - 7 years • • Substantial portfolio shifts • Narrower, more focused portfolio with leading positions • Increased investment in high growth business • Modern performance culture • Higher stock rating • • Change of emphasis in portfolio Substantial e-transformation reducing costs and focused service Performance optimised – – • Page 10 of 12 Eps, ROE, investment capital management Transformational cultural change Copy of presentation available on www.anz.com Page 11 of 12 The material in this presentation is general background information about the Bank’s activities current at the date of the presentation. It is information given in summary form and does not purport to be complete. It is not intended to be relied upon as advice to investors or potential investors and does not take into account the investment objectives, financial situation or needs of any particular investor. These should be considered, with or without professional advice when deciding if an investment is appropriate. For further information visit www.anz.com or contact Philip Gentry Head of Investor Relations ph: (613) 9273 4185 fax: (613) 9273 4091 email: gentryp@anz.com Page 12 of 12