An Organization Chart of New Century's Office Staff
Anita
Davenport
Office Manager
Fred
Brown
STAFF
Payroll,Tax
Reporting,&
Profit
Distribution
Susan
Gifford
STAFF
Patient
Records
Tom
Capaletti
Lisa Sung
STAFF
STAFF
STAFF
Insurance
Reporting &
Accounting
Appointment
Processing
Office and
Clinic Supplies
Carla
Herrera
Identify at least three business processes that New Century performs and explain
who is responsible for the specific tasks.
*Fred Brown is in control with payroll, tax reporting, and profit distribution processes.
*Susan Gifford is responsible in keeping and doing the patient records in the clinic.
*The insurance reporting & accounting are in charge to Tom Capaletti.
*Lisa Sung is responsible in appointment processing.
*In making orders and organizing office and clinic supplies, Carla Herrera is the one
facilitating it.
Explain how New Century might use a transaction processing system, a business
support system, and a user productivity system. For each type of system, provide a
specific example, and explain how the system would benefit the clinic.
-New Century Health Clinic might use a transaction processing system for appointment
processing that ensures the integrity, availability, and security of data and it also ensures
fast response time and high transaction throughout. It includes functions to access data, to
perform intercomputer communications, and to design and manage the user interface.
-New Century might also consider using a business support system for its patient records
that will provide information support for users having to deal with patients. It is used to
support billing & charging.
-New Century Health Clinic might use the user productivity system because it needs a
database management system that will help user access patient records faster. An
information system that provides employees at all organizational levels with a wide array of
tools that can improve quality and job performance. An example of a user productivity
system is an e-mail system.
During the systems development process, should New Century consider any of the
following: B2B, vertical and horizontal system packages, or the Internet? Explain
your answers.
New Century might consider B2B for its claims and payment transactions with insurance
companies. B2B is also used in the context of communication and collaboration. Many
businesses are now using social media to connect with their consumers (B2C); however,
they are now using similar tools within the business so employees can connect with one
another. When communication is taking place amongst employees, this can be referred to
as "B2B" communication.
“THE EXPERTS”
Balili, Leane B.
Delposo, Ruche V.
Josol, Alexis O.
Languido, Ameliza E.
Pajuta, Rose Ann C.
Rosales, Charmelou O.