<Insert Picture Here>
Title of Presentation
AgilePresenter’s
PLM Customer
Success by Value Delivered
Name
Title
Kerrie Presenter’s
Foy-Babbage
Agile PLM
12/19/08
Agile PLM Customer Success
<Insert Picture Here>
• Managing Product Cost and
Risk
• Ensuring Product Quality
and Compliance
• Accelerating Innovation
Customer Success Stories Included in this
Presentation:
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
AGA Medical
Alcatel-Lucent
Analogic
Arima Communications
ArthroCare
Avail Medical Products
Ballard Power Systems
Bally Gaming
Bayer
Broadcom
Brocade
Brooks Automation
Coca-Cola
Conexant
CooperVision
Deublin
17.
18.
19.
20.
21.
22.
23.
24.
25.
26.
27.
28.
29.
30.
Emulex
F5 Networks
Fiskars
Foxconn
Haemonetics
Harris
Heinz
Honeywell
HP ProCurve
Intermatic
Intier
Inventec Appliances
Invitrogen
John Deere/Phoenix
International
31. LeapFrog
32. LSI
33.
34.
35.
36.
37.
38.
39.
40.
41.
42.
43.
44.
45.
46.
47.
McDonald’s
Micron
OnSemi
Philips Sonicare
Piller Sausage
QUALCOMM
Quantum
RadiSys
ReedHycalog
SiGe Semiconductors
STEC-Inc
Verifone
ViaSat
Zebra
ZF
Note: Each success story has been updated in Q2 during the Value Harvesting effort if there is a note on the bottom
of the slide saying “Updated November 2008.” If there is no note, the content has not been updated.
Agile PLM Customer Success: Managing Product Cost & Risk
• Global leader in secure electronic payment technologies, offering advanced secure electronic
transaction solutions
• Saves about $10,000,000 a year by eliminating rework, reduced ECO review cycle time from
•
~30 days to just 1 to 2 days, reduced manual distribution costs by $400,000
Estimated ROI to be 18 mos., but actual ROI under 7 mos.
• HP ProCurve is the world’s #2 networking company
• Reduced direct material cost by $970,000 a year due to improved CM cost review process
• Achieves $630,000 in year on year savings – 10% improvement in 2.5% annual direct material
savings during CM cost review process
• Saves $400,000 a year in labor efficiency, reduced ECO cycle time by 50% (from 2 weeks to 1)
• Preferred semiconductor supplier of efficient power solutions to customers in the power supply,
automotive, communication, computer, digital and consumer, medical, industrial, and
military/aerospace markets
Eliminated 6 contactors which saves $400,000 a year, reduced IT Support Costs by $200,000 a
year, reduced Change Cycle time from 20 days to 20 minutes, digests acquisitions 3 times faster
•
• Leading global supplier of a range of technology products and solutions for the semiconductor
•
•
market
Reduced material part cost by 10%, reduced scrap and rework cost by 10%
Saved $675,000 by consolidating IT systems
• Reduced rework cost by 50%
• Reduced rework & errors
• Eliminated cost of multiple systems
Agile PLM Customer Success: Managing Product Cost & Risk
• Leading international communications and information technology (IT) company serving
government & commercial markets
• Ensured strict compliance with industry standards and government regulations in over 150
•
countries
Consolidated supplier base to collaborate more effectively
• Leading supplier of consumer products such as scissors, knives, and garden tools. They are
•
•
classified into four divisions: crafts, garden, house wares, and outdoor recreation
Reduced design errors by 70%, while reducing new product development time From 25 Months
to 15 Months
Improved data search and management efficiency by 80%, enabling better decision making
• World’s leading supplier of blood processing systems
• Realized US$1.9 million cost savings in FY 2005, improved professional resource efficiency by
25% by reducing ECO cycle time
Reduced change package cycle times by more than 30 days, increased the number of documents
under control by more than 30%

•
Leading provider of technology-based learning platforms worldwide
• Increased gross margins from 8 to 10 points, decreased inventory from $200 million down to
about $52 million, cut air freight charges from $5 million a year to less than $500,000 a year
•
Reduced charge backs from $12 million to $400,000, slashed excess and obsolete inventory from
$36 million a year down to less than $1 million a year
• Reduced part cost by consolidation
• Improved visibility into product quality
• Reduced complexity, ensured accuracy
Agile PLM Customer Success: Managing Product Cost & Risk
• Leading provider of innovative silicon, systems and software technologies
• Saved $25,000 annually by eliminating Lotus Notes, saved $5,000 annually by reducing Siebel
•
•
Licenses for CARs,
Saved $30,000 annually by having a single data entry point, saved $100,000 a year in
warranty accounts
Life Technologies Corporation provides products and services supporting academic, government
research institutions, pharmaceutical and biotech companies worldwide
• Established a clear audit trail for release and change validation enabling compliance
• Enabled greater & faster collaboration while automating & securing process measurement and
workflow capabilities
• World's #1 fast-food company by sales, with more than 31,800 flagship restaurants serving a wide
variety of different tastes and flexible menu items worldwide.
• Built secure visibility into products, suppliers and menus with a global platform to capture, share
and manage critical product information.
• Largest public company in Taiwan and is one of the top three EMS/ODM providers in the world,
•
•
behind Flextronics and Solectron.
Reduced costs from engineering rework
Increased efficiency with one source for true data
• Increased rate of product success
• Reduced R&D costs by 30%
• Reduced cost by eliminating errors
VeriFone Inc. Saves $10 Million a Year By
Eliminating Rework, Automating Processes
COMPANY OVERVIEW
• VeriFone Inc. is a leader in secure electronic payment technologies,
CUSTOMER PERSPECTIVE
offering advanced secure electronic transaction solutions including
hardware and a full range of services for debit, credit, checks, and
smart cards.
• Industry: High Technology Segment: Computer Peripherals
• Revenue: US$ 1 Billion
Employees: 2,300
“The typical product change process took 20 to 35
days, preventing us from getting to market as
quickly as we wanted. With Oracle’s Agile Product
Lifecycle Management, we have reduced
turnaround time to just one to two days.”
CHALLENGES/OPPORTUNITIES
• Lack of collaboration among 15 dispersed engineering teams
• A paper-based system of copying, mailing, and physically storing
Ipolani Tano, Vice President and CIO
•
•
•
•
•
•
product documentation drained money and resources.
Manual processes to create items, BOM, and ECO were labor
intensive, costly, slow and ineffective
ECO review cycle time was lengthy (2+ weeks) and there was no
visibility into the process to address stalls
Data exchange with factory & suppliers was manual, labor intensive,
which slowed design changes & resulted in a high rate of errors
Limited factory visibility to pending design changes caused costly
rework
No real partnerships with contract manufacturers nor suppliers due
to lack of collaboration
No visibility to supplier part obsolescence nor preferred
status/allocation on part shortages
SOLUTIONS
Implemented Agile Product Lifecycle Management
• Agile Product Collaboration
• Agile Product Cost Management
• Agile Product Governance and Compliance
• Agile PLM Data Mart 3.0 and Agile PLM Dashboards
Play Video
RESULTS
• Saves about $10 Million a year by eliminating rework
• Reduced costly rework by collaborating with CM’s
earlier about product changes
• Reduced ECO review cycle time from 20 to 30 days
to just 1 to 2 days
• Reduced manual distribution costs by $400,000
• Estimated ROI 18 mos, but actual ROI under 7 mos.
• Improved companywide efficiency and performance
by automating data management, streamlining
processes, eliminating shipments, and reducing
headcount
• Built visibility into products to make informed
strategic decisions about cost, market launch, etc.
• Eliminated price variance among suppliers
• Improved ability to analyze costs of both suppliers
and CMs - reduced CM overcharges to avg. 5%
markup
Updated November 2008
HP ProCurve Saves Almost $1Million in Annual
Direct Material Costs Alone with Agile PLM
CUSTOMER PERSPECTIVE
COMPANY OVERVIEW
• HP Procurve is the world’s #2 networking company.
• Industry: EHT Segment: Networking
• Revenue: US$1B
CHALLENGES/OPPORTUNITIES
• There was no “system of truth” for the product record
• Product content information was both fragmented and redundant
• Many manual or semi-automated processes that stretched across
•
•
•
•
multiple systems - 8 known disparate systems
Information was entered and re-entered multiple times
Core processes, manual, undocumented, resided in the virtual vault
of a handful of employees
Collaboration amongst supply partners (CMs, Suppliers) was non
existent
Current Systems were outdated and unsupportable and could not
support continued movement to an outsource business model away
with operations away from headquarters.
SOLUTIONS
• Agile Product Collaboration
• Agile Product Cost Management
• Agile Engineering Collaboration (integration with ECAD)
“Agile has dramatically improved our
quarterly cost review process with our
contract manufacturers resulting in hard
dollar direct material savings. It has also
provided a one stop shop for product
data and change information enabling
time savings and efficiency.”
RESULTS
• Product Cost Management delivered:
• $970k direct material cost reduction in
year one due to improved CM cost review
process
• $630k year on year savings – 10%
improvement in 2.5% annual direct
material savings during CM cost review
process
• Product Collaboration delivered:
• $400k per year in labor efficiency
• Reduction in ECO cycle time by 50%
(from 2 weeks to 1)
• Engineering Collaboration delivered:
• 40% reduction in publishing BOM and
item information from ECAD.
Updated November 2008
On Semiconductor Reduces Change Cycle Time
from 20 Days to 20 Minutes with Agile PLM
COMPANY OVERVIEW
• ON Semiconductor is a preferred supplier of efficient
power solutions to customers in the power supply,
automotive, communication, computer, digital and
consumer, medical, industrial, and military/aerospace
markets.
• Industry: Semiconductor
• Employees: ~12,000
• Revenue: US$2.2 Billion
CHALLENGES / OPPORTUNITIES
• Growing through acquisition, and lots of legacy systems
•
•
•
•
•
with proprietary coding schemes making integration of
new entities very difficult and high cost to maintain
Many manual processes to keep data in sync
ROI on Engineering is low with many unsuccessful
product launches
Cycle time to resolve issues for sustaining products
unacceptable
Excessive Respins and Scrap due to date errors getting
through the process
Excessive contract labor to translate data
SOLUTION
Implemented Agile Product Lifecycle Management
• Agile Product Collaboration to manage collaboration,
reduce product cost and new product introduction (NPI)
cycle time, improve operational efficiency, and enhance
customer service quality.
• Future plan to implement to Agile Product Portfolio
Management and Agile Product Quality Management.
CUSTOMER PERSPECTIVE
“Agile allows us to accelerate our integration of
acquired companies and rapidly leverage cost
efficiencies across the product lifecycle.”
Charlotte Diener, Chief Integration Officer
RESULTS
• Faster time to market and reduced Change Cycle
time from 20 days to 20 minutes
• Improved documentation & engineering build
cycle time
• Eliminated 6 contactors, saving $400,000 a year
• Reduced IT Support Costs by $200,000 a year
• Reduced quality spills, one time events, and mask
re-spins
• Sped prototype to volume transfer, and increased
productivity of design and product engineering
• Improved customer relationships with better
alignment of products to customer needs and
faster response times
• Decreased scrap and launch / prototype inventory
• 3x faster acquisition integration
Updated November 2008
Brooks Automation Cuts Costs in Product
Development and IT Overhead with Agile PLM
OVERVIEW
• Brooks Automation, Inc. supplies a range of technology
CUSTOMER PERSPECTIVE
• Employees: 1,700
“Brooks is at the stage in corporate evolution
where system capabilities need to be tightly
coupled with human resource capabilities. Agile
PLM provides the infrastructure to advance
Brooks to the next level of growth and
profitability.”
• Revenue: US$530 million
Heather Multhaupt, Brooks Automation
products and solutions to the semiconductor market. In addition
to best-in-class hardware products and services, Brooks offers
complete, tightly integrated solutions that optimize manufacturing
equipment, factory and productivity.
• Industry: High Tech
Segment: Semiconductor Equip
CHALLENGES / OPPORTUNITIES
• Manage highly configurable engineered product
• Improve turn around time for tailored designs and delivered
•
•
•
•
•
product (engineer to order)
Continuous Cost and Quality improvements
Worldwide engineering design collaboration
IP protection and supply chain inefficiencies
Reduce product costs and quoting cycle time
Integration of acquired Companies
SOLUTION
Implemented Agile Product Lifecycle Management to manage
Engineer to Order process, efficient design ROHS
compliance, design/CAD collaboration, supply chain
collaboration, product costs and acquisition integration
• Agile Product Collaboration
• Engineering Collaboration
• Product Cost Management
RESULTS
 10% reduced material part cost
 10% reduced scrap and rework cost
 Extended the system to suppliers with product
data that enabled critical supplier
communication in minutes instead of days
 $675,000 saved by consolidating IT systems
 Data security and export compliance improved
significantly through PLM controlled design
review and supply chain collaboration
 Digested approx. 25 acquisitions in 1 year with
consolidated/integrated product information
 Enabled supply chain collaboration in new part
release process ensuring target costs are met
before part release
Updated November 2008
Bayer Consumer Care Cuts Reworks Cost and
Errors in Packaging/Labeling by 50%
COMPANY OVERVIEW
• Bayer Consumer Care is among the largest over-the-counter
•
•
•
•
(OTC) healthcare products companies in the world
Serves 120 countries with 14 manufacturing sites in 11 countries
Industry: Consumer Products
Segment: Healthcare
Employees: ~6,400
Revenue: 2007 €2.6 Billion
CHALLENGES/OPPORTUNITIES
• Acquisition of Roche Consumer Heath in 2005 required the
business to look strategically at an integrated approach to
managing the expanding product portfolio complexity
• Reduce the multiple IT systems used to manage different
segments of product data and related processes and to improve
global visibility of new product launches and changes
• Improve global visibility and collaboration on product related
processes and reduce cycle times.
SOLUTIONS
Deployed Agile PLM to ~1000 users globally
• Agile Product Collaboration to manage the product data
associated with new products introductions, changes, transfers
and discontinuances, and to generate improvements in
efficiencies, while continuing to ensure quality and regulatory
compliance.
• Agile Product Portfolio Management to manage stage-gate new
product development activities
CUSTOMER PERSPECTIVE
“Agile PLM has helped us to achieve
our goal - an integrated approach to
manage all the relevant data and
processes around our products formulas, labeling information, and
packaging specifications.”
Craig Morgan, Sr. Dir. Global Product
Supply, Bayer
RESULTS
• Reduced cycle times for packaging
•
•
•
•
by 1/3
50% reduction in packaging/labeling
errors and 50% reduction in rework
cost
Consistent tracking of ingredient
data per country
Improved quality and compliance
Global visibility of data
Update November 2008
Reed Hycalog Improves Companywide
Efficiency with Agile PLM
OVERVIEW
• Reed Hycalog is a leading global manufacturer of high
performance drill bit technology for the oil and gas industry.
CUSTOMER PERSPECTIVE
“Agile enabled us to rapidly implement a new
• Industry: Industrial
PLM system that has made us more efficient,
and helps us to share information globally in
real-time. Without a system like Agile PLM we
could not have been so successful.”
Segment: Oil and Gas
• Revenue: US$140 million
CHALLENGES / OPPORTUNITIES
• Rapidly migrate from the legacy PDM system post
acquisition
Gary Freitag, Manager, Manufacturing
Engineering
• Minimize downtime during relocation of manufacturing
• Ability to scale system to keep pace with growth
• Provide a single, integrated product view worldwide
Results
• Data quality issues from redundant and fragmented
databases
• Lengthy ECO process due to geographically dispersed
teams
 Fast-track implementation - 500 users
worldwide within 6 months
 Improved visibility into design and
engineering data
 Greater efficiency through elimination of
errors and rework
SOLUTION
 Reduced ECO cycle time from weeks to days
Implemented Agile Product Lifecycle Management:
 Improved responsiveness via “paperless”
environment
•
Agile Product Collaboration to create a single, scalable
platform for design of information and changes
 Higher product quality
Updated November 2008
Deublin Saves Thousands by Eliminating
Multiple CAD Systems and Associated Costs
COMPANY OVERVIEW
• Deublin is the world’s largest manufacturer of rotary unions.
• Industry: Industrial
• Employees: ~125
• Revenue: ~US$45M
CHALLENGES/OPPORTUNITIES
• Sharing files globally within the organization without purchasing
•
•
•
•
•
the native application
Difficulty maintaining revision control of documentation
Identifying the history of changes and the associated
documentation
Visibility to Change Orders
Response to Change Orders
Ability to compare Bill of Materials
SOLUTIONS
Implemented Agile Product Lifecycle Management
• Agile Advantage 2006 Product Record
• Agile Advantage 2006 Quality Management Module
• Agile Advantage 2005 Product Compliance Module
CUSTOMER PERSPECTIVE
“The use of AutoVue in our
Manufacturing facility eliminated the
need to purchase native
applications- saving us thousands of
dollars.”
Erich Loacker, Product Engineering
RESULTS
• AutoVue implementation has
eliminated the purchase,
maintenance and training of multiple
CAD and other native packages on
the Manufacturing floor, saving
Deublin thousands of dollars.
Updated November 2008
Harris Achieves a 360-degree View of the
Product Record with Agile PLM
COMPANY OVERVIEW
• Harris Corporation (Harris) is an international
communications and information technology (IT) company
serving government & commercial markets in over 150
countries. Harris provides a wide range of products and
services for commercial and government communications
markets such as wireless, broadcast, and government
• Industry: Communication Equipment / High Tech
Manufacturing / Aerospace & Defense
• Employees: 13,000
• Revenue: US$ 5.3 billion
CHALLENGES/OPPORTUNITIES
• Harris had too many suppliers and found it difficult to manage
the large supplier base and work closely with its vendors to
align strategy, roadmap, and resources around a common
goal
• Increase collaboration for over 7000 Engineers
• Strategy is the right item, right supplier the first time
• Take the opportunity to revolutionize and transform Harris’
supply chain
SOLUTIONS
• Harris has successfully deployed all Agile PLM modules
across the entire Enterprise
CUSTOMER PERSPECTIVE
“Oracle’s Agile Product Lifecycle
Management applications give us a
360-degree view, helping us to use
suppliers with higher quality ratings,
so we have fewer challenges in the
field.”
Janice Lindsay, Vice President,
Strategic Sourcing, Harris
Corporation
RESULTS
• Cut Engineering Change Time in
Half to Accelerate Time to Market
• Ensures compliance with industry
standards and government
regulations, reducing product risk
• Consolidates supplier base to
collaborate more effectively,
minimizing cost
Updated November 2008
Fiskars Brands Launches Products
30 to 40% Faster with Agile PLM
CUSTOMER PERSPECTIVE
COMPANY OVERVIEW
• Fiskars Brands is best known for its consumer products such as
scissors, knives, and garden tools. They classified into four
divisions: crafts, garden, house wares, and outdoor recreation.
One of Fiskars’ most popular products is the orange-handled
scissors, having sold 870 million.
• Industry: Consumer Goods
• Employees: 4,300
• Revenue: 535 Million
CHALLENGES/OPPORTUNITIES
• Declining Market Share
• Managing Marketplace Expectations
• Increasing Quality Issues Impacting Brand
• Price Competition on Core Products
• Increasing Inventory and Obsolete Inventory
SOLUTIONS
Implemented Agile Product Lifecycle Management
• Agile Product Collaboration
• Agile Project and Portfolio Management
• Agile Engineering Collaboration
• Agile Enterprise Visualization
• Agile Dashboards
“New Product Development is one of the
fundamental business strategies that
Fiskars is focused on to maintain brand
leadership and drive growth. There are
many benefits of the new processes that
will assist with our company’s directive of
increased new product initiatives and
direct collaboration with our suppliers.”
Art Fischer, Global PLM Project Manager
RESULTS
• Reduce Time to Market by 30 to 40%
• Reduce New Product Development Time
•
•
•
•
•
From 25 Months to 15 Months
Improve New Product Introduction by 40
to 50%
Enhance Design and Quality
Reduction of Design Errors by 70%
Improved Access to Data to Make
Decisions
Improve Data Search and Management
Efficiency by 80%
Updated November 2008
Haemonetics Saves $1.9 Million After
Implementing Agile PLM
CUSTOMER PERSPECTIVE
COMPANY OVERVIEW
• Haemonetics Corporation is the world’s leading supplier
of blood processing systems. It has been recognized for
its product innovation, technical expertise, and
operational excellence.
• Industry: Medical Device
• Employees: 1,900
• Revenue: US$563 Million
CHALLENGES / OPPORTUNITIES
• Replace inefficient, manual paper-based processes and
decentralized systems to improve collaboration
• Enable best-practice integration to improve product
development processes and accelerate time to market
• Reduce operating expenses with fact-based decision
making
• Optimize compliance assurance efforts
“The transparency that Oracle’s Agile
solutions deliver across our globally
dispersed organization provides us with a
competitive advantage. Agile has helped us
not only to improve documentation control,
but also demonstrate quality compliance to
the regulatory organizations with which we
work―a key benefit during in-depth audits.”
Pam Spear, Vice President Quality Systems
RESULTS
• Saved US$1.9 million in fiscal year 2005
• Improved professional resource efficiency by
•
•
SOLUTIONS
Implemented Agile PLM to streamline product
development, improve productivity and resource
efficiency, and aid decision making:
• Agile Product Collaboration
• Agile Product Quality Management
• Agile Product Cost Management
• Agile Product Portfolio Management
•
•
25% by reducing ECO cycle time
Facilitated 21 CFR Part 11 compliance
Reduced change package cycle times by more
than 30 days
Expanded access to documents and increased
the number of documents under control by
more than 30%
Provided global visibility to real-time data,
including pending changes and product
change history
Leapfrog Dramatically Reduces Cost by
Streamlining Supply Chain with Oracle
CUSTOMER PERSPECTIVE
COMPANY OVERVIEW
• LeapFrog is a leading provider of technology-based
learning platforms worldwide.
• Industry: Consumer Goods
• Employees: ~850
• Revenue: US$500 Million
CHALLENGES / OPPORTUNITIES
• Manage costs and gain greater visibility into supply
chain
• Significantly ramp business processes and systems up
and down as seasonal demand shifts to meet consumer
needs and avoid costly excess and obsolete goods
• Replace failing, manual systems that were consuming
resources with robust, automated best practice business
processes
SOLUTION
• Oracle e-Business Suite
• Oracle Supply Chain Management
• Agile Product Collaboration
• Agile Product Cost Management
“The results that we have seen from our efficiency
has been strictly from the return on investment from
our implementation of our Oracle supply chain
applications and also our Agile implementation, and
our ability to coordinate with our manufacturers and
our customers. Oracle is what we build our
business on, and Oracle will continue to be what we
build our business on.”
Robert Moon, Sr. Vice President and CIO
Play Video
RESULTS
• Increased gross margins from 8 to 10 points.
• Decreased inventory from about $200 million
down to an average of $52 million
• Reduced charge backs from $12 million to
$400,000
• Slashed excess and obsolete inventory from $36
million a year down to less than $1 million a year
• Cut air freight charges from $5 million a year to
less than $500,000 a year.
Updated November 2008
Intermatic Enables Innovation and Drives Products
to Market Faster with Agile PLM
COMPANY OVERVIEW
• Intermatic is a leader in a range of electronic industries
from landscape lighting, timers, wireless home controls,
and all-weather industrial electronics.
• Industry: High Technology
• Employees: 800
• Revenue: US$150 Million
CHALLENGES / OPPORTUNITIES
• Shorten the NPD process to drive new products to
market faster
• Develop additional products within the same R&D
budget
• Foster innovation throughout the product design
process
SOLUTION
Implemented Agile Product Lifecycle Management
• Agile Product Collaboration
• Agile Engineering Collaboration
Source: Duitsman, Tim. Speed, Innovation, and Cost Reduction: Managing the Global Product Network
in Electronics with PLM. The Product Record: The Product Network. vol II is 2. 2,8.
CUSTOMER PERSPECTIVE
" Agile PLM enables us to innovate new
products, get them to market faster, and
utilize a global product network to
reduce our costs. These are results that
any electronics or high tech company
could benefit from."
Tim Duitsman, Vice President of
Research and Development
RESULTS
• Boosted productivity by automating a
previously slow, paper-based engineering
change process
• Minimized errors and decreased time to
approve engineering changes
• Reduced cost of parts and commodities by
consolidating vendors, negotiating better
pricing, and managing quote packages
• Decreased product development cycles to
bring next generation products to market
faster
Emulex Corporation Reduces Cost
Enterprise-wide with Agile PLM
OVERVIEW
• Emulex is a global provider of enterprise-class solutions and
technologies that intelligently connect storage, servers and
networks, to ensure data access that's open, secure and
adaptable.
• Industry: High Tech
Segment:: Networking Solutions
• Employees: 800
• Revenue: US$483 Million
CHALLENGES / OPPORTUNITIES
 Had acquired a few companies and wanted to combine
their product data into a single repository for visibility
across the organization
 Wanted to streamline and standardize their product
release and change management processes across
each of their businesses
 Wanted to incorporate best practices into their change
management processes
 Wanted to collaborate with supply chain partners
SOLUTIONS
Implemented Agile PLM to streamline product
development, improve productivity and resource
efficiency, and enhance product quality:
• Agile Product Collaboration
• Agile Product Quality Management
CUSTOMER PERSPECTIVE
“Close collaboration with our supply chain partners is
critical to our success. By upgrading to Agile 9.2, we've
not only had the opportunity to create common
processes, which greatly increases the efficiency of our
supply chain, but Agile has also worked closely with us
to synch our best practices throughout the product
lifecycle. This functionality is integral in ensuring that
we'll continue to execute our business efficiently, while
reducing overall costs."
Howard Ross, VP of Customer Engineering
RESULTS
 Deployed Agile PQM to over 600 internal employees and
6 EMS partners
 Improved visibility into product quality processes
 Advanced collaboration capabilities, allowing
stakeholders in the extended design and supply chain to
securely access critical product record data, including
bills of material, attributes, manufacturers,
configurations, specifications, documents, models, work
instructions & revisions.
 Improved ability to evaluate and integrate information fed
back from its contract manufacturers, reducing time-tomarket and increasing productivity.
Updated November 2008
F5 Networks Manages Product Variants,
Reduces Complexity, & Speeds Time to Market
COMPANY OVERVIEW
• Founded 1996 in Seattle, Washington
• F5 Networks, Inc. engages in marketing, selling, and servicing
products that optimize the delivery of network-based
applications, and availability of servers, data storage devices,
and other network resources. The company’s products include
BIG-IP products that comprise Global Traffic Management and
Link Controller; FirePass appliances, which provide SSL VPN
access for remote users of IP networks, and applications
connected to those networks from various Web browser on any
device.
• Industry: Technology Segment: Networking
• Employees: 1,694
• Revenue: US $650 million
CUSTOMER PERSPECTIVE
“With Agile PLM we don’t have to wait
for a CCB meeting to create a change. If
it’s hot we get right on it, which drives
our change cycle times from weeks to
days or hours.”
“With early visibility from Agile, our
operations teams can avoid the mad
rush the used to happen when a change
hit ERP.”
Richard Swanson, F5 Release Manager
CHALLENGES/OPPORTUNITIES
• Improve external partner access and collaboration by engaging
suppliers and contract manufacturers as part of a virtual product
network
• Reduce system administration overhead and cycle times via
deployment of Agile discovery propagation methodology
• Reduce product variant management cycle times to accelerate
time-to-market for new products
• Optimize change release processes to enable early distribution
of product information to downstream systems to improve
efficiency, reduce costs, and eliminate unnecessary rework
• Provide an enterprise class SOA foundation that scales to meet
the needs of F5’s rapid growth
SOLUTIONS
• Agile Product Collaboration
• Oracle Configurator
• Oracle EBusiness Suite
RESULTS
• Optimized workflows to improve resource
productivity, change cycle time, and data
accuracy.
• Reduced engineering change order (ECO) cycle
times from weeks to days or less.
• Avoided costly change collisions between
global sites working on the same product SKU.
• Streamlined Agile PLM and Oracle Configurator
integration, enabling efficient management of
50 or more variant rules per SKU
across tens of SKUs for
each new product release.
Updated November 2008
LSI Achieves Cost Savings Enterprisewide with Agile PLM
CUSTOMER PERSPECTIVE
COMPANY OVERVIEW
• LSI Corporation is a leading provider of innovative silicon,
systems and software technologies that enable products
which seamlessly bring people, information and digital
content together.
• Industry: Semiconductor
• Employees: 6,200
• Revenue: US$2.8 Billion
“Agile PQM has driven a change in
perspective! The Business now has a view of
Quality not available before. Agile is one of
the few systems users actually like!”
Dave Cunningham, Director, Quality & Six
Sigma, LSI Logic – Engenio Storage Group
From an Agility 06 Presentation
CHALLENGES / OPPORTUNITIES
RESULTS
• Build system to manage, track, and monitor thousands of
• Saved $25,000 annually by eliminating
•
•
•
•
unique customer configurations
Replace 8 disparate quality tracking systems
Automate and improve corrective action feedback
Provide visibility into quality record for products
Automate assembly of the quality record for a product –
took 3-4 days and was inaccurate
•
•
•
SOLUTIONS
• Agile Product Collaboration
• Agile Product Quality Management
•
•
•
Lotus Notes
Saved $5,000 annually by reducing Siebel
Licenses for CARs
Saved $30,000 annually by having a single
data entry point
Saved $19,000 annually by reducing the
effort to gather Quality Reports
Saved $100,000 a year in warranty
accounts
Saved $73,000 a year by reducing field
support
Raised customer satisfaction scores
Invitrogen Standardizes and Ensures
Compliance to Minimize Product Risk
COMPANY OVERVIEW
• Invitrogen® (Life Technologies Corporation) provides
products and services supporting academic, government
research institutions, pharmaceutical and biotech
companies worldwide
• Industry: Medical device
• Employees: 4,300
• Revenue: US$1.4 Billion
CHALLENGES / OPPORTUNITIES
• Improve visibility into real-time portfolio of programs
across business areas, executive level and collaboration
teams to decrease time-to-market
• Establish audit & change control capabilities to effectively
manage compliant collaborations
• Optimize product lifecycle decisions and processes to
drive revenue growth
SOLUTION
Implemented Agile Product Lifecycle Management
• Agile Product Collaboration to create a single product
record for all product data
• Agile Product Portfolio Management to automate crossenterprise process workflow for unique business areas,
enable reporting and ad-hoc analysis at the project,
program, and portfolio levels
CUSTOMER PERSPECTIVE
“Agile’s Program Management functionalities
along with life sciences domain expertise has
enabled us to promote accountability for
completing deliverables, executive level
visibility into programs portfolio and real time
decision support that will allow us to make
smarter, more timely decisions.”
Elaine Snowhill, VP Program Management
RESULTS
• Created standardized and repeatable NPI
process
• Promoted standardization across multiple
sites and users by establishing a single
repository of the most updated product
content.
• Established a clear audit trail for release
and change validation enabling
compliance with regulatory requirements
• Enabled greater & faster collaboration
while automating & securing process
measurement and workflow capabilities
McDonald’s Builds Visibility to Minimize Risk and
Speed Product Launches with Agile PLM for Process
COMPANY OVERVIEW
• McDonald's is the world's #1 fast-food company by
sales, with more than 31,800 flagship restaurants
serving a wide variety of different tastes and flexible
menu items worldwide.
• Industry: Food and Beverage
• Employees: 390,000
• Revenue: US$23.7 Billion
CHALLENGES / OPPORTUNITIES
• Expand visibility throughout the global organization
and extended supply chain
• Clarify and standardize the design, development
and commercialization process
• Speed up new product introductions by improving
communication and coordination between business
units and cross-functional teams
• Automate the process to ensure quality in new
products & manage conformance to design
SOLUTION
• Implemented Agile PLM for Process to support
best-in-class Menu Management, Product
Management, and Supplier Management
capabilities across the company’s network.
CUSTOMER PERSPECTIVE
“Agile continues to impress us with their
understanding of the business and how quickly
sometimes our needs change. It is to their credit
that we have been able to quickly and successfully
modify the implementation plan to accommodate
an important incremental function or business
need. They have performed as true business
partners instead of software vendors.”
--Catherine Adams, Corporate Vice President
Worldwide Quality, McDonald’s
RESULTS
• Global Visibility: Agile Prodika provides visibility
into products, suppliers and menus with a global
platform to capture, share and manage critical
product information.
• High Productivity: Using Agile Prodika, McDonald’s
increased collaboration and coordination throughout
supply chain to streamline new product
development and speed time to market.
• Improved Product Quality: Agile Prodika provides an
automated process to ensure that quality is
designed into products and produced to
conformance.
Foxconn Reduces Costs by Minimizing
Rework with Agile PLM
COMPANY OVERVIEW
• Foxconn is the largest public company in Taiwan and is
one of the top three EMS/ODM providers in the world,
behind Flextronics and Solectron.
• Industry: High Technology
CHALLENGES / OPPORTUNITIES
• Provide visibility into product information throughout
lifecycle to avoid seeing actionable data too late in
process
• Speed time to market and reduce high labor costs due to
intensively manual, error-prone processes
• Integrate supply chain partners for real-time visibility to
accelerate change management
SOLUTION
• Agile Product Collaboration to manage changes to bills
of material and engineering change orders across the
global supply chain
CUSTOMER PERSPECTIVE
“I have more confidence in data integrity
using Agile.”
“Based on a typical transaction, my average
impact to job efficiency has improved.”
Anonymous responses to a customer
survey, Foxconn users
RESULTS
• Shortened time to market and time to
volume through improved product
development times
• Reduced costs from engineering rework
• Improved communication among
customers, partners, and peers
• Increased efficiency with one source for
true data
Micron Increases Rate of Product
Success with Agile PLM
CUSTOMER PERSPECTIVE
COMPANY OVERVIEW
• Micron Technology, Inc. is a global semiconductor
company providing solutions such as Flash Memory and
image sensors for today’s advanced computing,
networking, and communications products.
• Industry: Semiconductor
• Employees: 22,800
• Revenue: US$5.8 Billion
CHALLENGES / OPPORTUNITIES
• Expand Manage high growth and fast product
proliferation
• Encourage collaboration between the departments
during new product development
• Improve communication of NPI information across the
company
• Build a project tracking system more directly connected
to deliverables
SOLUTION
• Agile Product Collaboration to secure IP and product data
• Agile Product Portfolio Management to optimize business
processes and product selection
“With Agile PLM, Micron is building a solid
foundation for our product development
process. As a trusted partner, Agile has
played a key role in helping us execute
throughout the product development
process. By having increased visibility into
our product portfolio, we are bringing to
market the highest quality and innovative
products that meet customer demand.”
Dean Klein, Vice President of Market
Development
RESULTS
• Increased rate of product success by
managing its increasingly complex product
portfolio and optimizing company’s
product selection process.
• Increased visibility into product portfolio
enables the company to bring the highest
quality and innovative products to market.
• Improved product development processes
by securely sharing product information
throughout the enterprise and consistently
manage product data.
Philips Sonicare Reduces R&D Costs
by 30% with Agile PLM
COMPANY OVERVIEW
• Philips Oral Healthcare has become one of the most
CUSTOMER PERSPECTIVE
successful businesses in Royal Philips Electronics, one of
the world's biggest electronics companies and Europe's
largest
• Industry: Consumer Goods
“Our inventory performance over the last year
since we really started using Agile has gone
up almost 100% in terms of inventory turns.”
CHALLENGES / OPPORTUNITIES
• Increasing product diversity and supply chain complexity
• Bill of Materials increased 350%
• New Product Programs increased 4x
• Number of suppliers doubled
• Overcome inefficiencies in product development and life
cycle management that slowed products to market
• Create formal support for marketing claims that
differentiates Sonicare from competition
SOLUTION
Implemented Agile Product Lifecycle Management
• Agile Product Collaboration to manage product
development, speed products to market, capture
innovative investments faster, and focus on measurable
results.
Mark Johnson, Vice President, Supply Chain
Operations
RESULTS
• Complete product record from concept to
•
•
•
•
end of life within Agile
Reduced manufacturing and R&D costs by
30%
Improved inventory performance Inventory turns increased 100% in a year
after implementation
Cycle times, change control, raw material
releases now accurately measured and
reduced to hours
Research documentation associated with
marketing claims now within product
record
QUALCOMM Manages Product Cost
and Risk with Agile PLM
COMPANY OVERVIEW
• QUALCOMM Incorporated develops and delivers
innovative digital wireless communications products and
services worldwide.
• Industry: Semiconductor
• Employees: 15,400
• Revenue: US$11.1 Billion
CHALLENGES / OPPORTUNITIES
• Improve a slow product development process due
by centralizing scattered product information across
global manufacturing sites
• Lower the costs of data integration failures & errors
• Create a system with user-specific secure,
regulated, global access to data
SOLUTION
• Global deployment of Oracle 11i E-Business Suite
including Advance Planning and Supply Chain products,
Siebel CRM and PeopleSoft HCM
• Agile PLM to over 6,500 external and internal users in all
6 business units worldwide
CUSTOMER PERSPECTIVE
“Agile provides us with the advanced
engineering and collaboration features that
will ensure we continue to be at the forefront
of wireless technology.”
Norm Fjeldheim, Sr. Vice President and Chief
Information Officer
RESULTS
• Ensured regulatory compliance with secure
product data and enhanced history tracking
• Reduced cycle time from days to minutes
for data iterations with contract
manufacturers
• Saved money and time by eliminating
suspect data, failures, and errors with one
true source for all product information
• Provided global, 24/7 accessibility to
product information
Agile PLM Customer Success: Ensuring Quality & Compliance
• Leading a contract-manufacturer of disposable medical products
• Improved 88% improvement in NCMR closure by 88% and & improved CAPA closure by 60%
• Reduced audit time by 50% due to fast & reliable retrieval of records in compliance with 21
CFR Part 11, and passed 3 FDA Audits in 2 years with zero observations
• One of the top 2 leading mobile phone ODM companies in Taiwan specializing in the marketing,
research, development, manufacturing and global logistic service of mobile phones
• Optimized collaboration and communication across the entire supply chain
• Sped time-to-market for entire product portfolio, and ensured compliance to stringent
environmental regulations by managing hazardous material content in products
• Leading global provider of Solid State technologies and solutions tailored to meet the highperformance, high reliability needs of original equipment manufacturers (OEMs).
• Ensured compliance with all regulations and standards to do appease and anticipate client needs
including US ROHS, China ROHS, European ROHS, Japanese ROHS, Halogen-free, REACH, etc
•
One of the top largest contact lenses manufacturer with 60 million lenses produced a month in 96 countries
• Accelerated complaint resolution by reducing the average number of days to close complaints by
•
30%, which also significantly reduced the number of complaints open more than 30 days
Reduced monthly reporting time from 3 days to 1 day, and with Analytics, it is cut to only 1 hour,
which drastically improves decision-making
• Increased capacity for fast change
• Ensured compliance to avoid recall
• Enforced quality by automating reports
Avail Medical Products Cuts Audit
Time in Half with Agile PLM
COMPANY OVERVIEW
• Avail Medical Products Inc. is a contract-manufacturer of
disposable medical products worldwide
• Industry: Medical Device
• Employees: 3,200
• Revenue: US$244 Million
CHALLENGES / OPPORTUNITIES
• Create accountability for managing issues to closure by
centralizing the collection of quality control data from 6
locations using 6 different methods
• Automate the manual processes making performance
comparisons between facilities with numerous scattered
electronic & paper-based systems
• Create robust audit & change control capabilities for
compliance with 21 CFR Part 11
SOLUTION
Implemented Agile Product Lifecycle Management
• Agile Product Collaboration to manage product data
• Agile Product Quality Management to manage Quality
System Procedures (SOP’s): Non-Conforming Material
Reports (NCMR), Corrective and Preventive Action
(CAPA), Customer and Field Complaints
Medical Device, NA West
CUSTOMER PERSPECTIVE
“An important and exciting next step in Avail's
ability to accurately speed communication and
collaboration across all stages of the project
management process and provide the highest
level of service possible to our customers.
Product development time, product change
management, even the continuity of supply
throughout volume production can be
significantly enhanced with this
implementation."
J. Randall Keene, President
RESULTS
• 88% improvement in NCMR closure & 60%
improvement in CAPA closure
• 50% reduction in audit time due to fast &
reliable retrieval of records in compliance
with 21 CFR Part 11
• 3 FDA Audits in 2 years with zero
observations
• Companywide visibility into customer
issues & product discrepancies
Arima Communications Speeds Time to
Market for Entire Portfolio with Agile PLM
COMPANY OVERVIEW
• Arima Communications, specializing in the marketing,
research, development, manufacturing and global
logistic service of mobile phones, is one of the top two
leading mobile phone ODM companies in Taiwan.
• Industry: High Technology
• Employees: 1,100
• Revenue: US$571 Million
CHALLENGES / OPPORTUNITIES
• Streamline product development process to keep up with
market’s fast growth and outburst of new product - In just
3 years, Arima has produced over 30 million mobile
phones for world-famous customers, incl Sony Ericcson
and NEC
• Lack of an automatic process to provide quick
customization and global logistics solutions
SOLUTION
Implemented Agile Product Lifecycle Management
• Agile Product Collaboration to standardize its new
product development process
• Agile Product Governance & Compliance to meet
environmental regulations
CUSTOMER PERSPECTIVE
“We’ve achieved such dramatic success in
a short period due to our operational
philosophy, which is to focus on
innovation, quality and sharing. Agile
directly supports these core values.”
Jimmy Su, Chief Information Officer
RESULTS
• Optimized collaboration and
communication across the entire supply
chain – from design to new product
introduction to ramp to volume and end of
life
• Sped time-to-market for entire product
portfolio
• Ensured compliance to stringent
environmental regulations by collecting,
tracking, analyzing and reporting on
hazardous material content in products.
STEC Cuts Quotes to Sample Time by a
Dramatic 93%
CUSTOMER PERSPECTIVE
COMPANY OVERVIEW
• STEC, Inc. is a leading global provider of Solid State
technologies and solutions tailored to meet the highperformance, high reliability needs of original equipment
manufacturers (OEMs).
• Industry: Storage Segment: Solid State
• Employees: 350 Agile Users (? Total employees)
• Revenue: US $250M
“The speed of the new custom product
introduction is very, very important. Agile has
helped us tremendously, we've been able to
take the NPR process from 14 days, down to 48
hours. ”
Steve Bergeron, VP Quality Assurance
Play Video: STEC Realizes Promised Value of Agile PLM
Play Video: STEC Backs ‘Green’ Initiatives with Agile PG&C
CHALLENGES/OPPORTUNITIES
• Global collaboration with distributed design/mfg facilities
• Improve speed for custom device samples to customers
• Improve design information accuracy with mfg release to Asia
• Implement sourcing practices to reduce product cost
• Design products for worldwide substance compliance
• The PLM deployment must be on time and budget
SOLUTIONS
Implemented Agile Product Lifecycle Management
• Agile Product Collaboration
• Agile Product Governance & Compliance
• Agile Product Quality Management
• Agile Portfolio & Program Management
• Agile Product Cost Management (in deployment)
RESULTS
• Reduced quote to sample time 93%, 14
days to 2 days
• Enabled real time product collaboration
between US design and Penang
manufacturing
• Green product design enabled
• STEC ensures compliance with all
regulations and standards to do business
including US ROHS, China ROHS,
European ROHS, Japanese ROHS,
Halogen-free, REACH, etc.
• 6 months to deploy all modules
Updated November 2008
CooperVision Cuts Monthly Reporting Time
from 3 Days to Just 1 Hour with Agile PLM
COMPANY OVERVIEW
• Coopervision is among the top largest contact lenses
manufacturer with 60 million lenses produced a month
and operating in 96 different countries. CooperVision is
a business unit of The Cooper Companies, Inc. (NSYE:
COO)
• Industry: Medical Equipment & Supplies
• Employees: 2,591
• Revenue: US$800 million
CHALLENGES/OPPORTUNITIES
• Consolidate multiple paper-based and electronic
systems to manage quality and regulatory compliance
data
• Comply with a regulatory environment addressing
companies as a whole instead of standalone sites, with
a scalable system
• Utilize existing capacity by transferring products to
different sites
• Improve internal collaboration among divisions
• Improve product quality on a global basis
SOLUTIONS
Implemented Agile Product Lifecycle Management
• Agile Product Collaboration
• Agile Product Quality
• Agile Product Portfolio Management
• Agile Analytics
CUSTOMER PERSPECTIVE
“The Agile PLM solution has not only addressed
our immediate quality and compliance needs,
but has provided us with a roadmap for the
future. Oracle has become a trusted advisor in
helping us innovate, meet our high quality
standards more efficiently.”
Christine Moench, Vice President Regulatory
Affairs and Quality Assurance
RESULTS
• Redirected four resources for complaint
processing
• Reduced monthly reporting time from 3 days
down to 1 day, and with Analytics, it is cut to
only 1 hour
• Improved executive quality visibility and
tracking across sites
• Improved focus on corrective actions
• Accelerated complaint resolution by reducing
the average number of days to close complaints
by 30%, which also significantly reduced the
number of complaints open more than 30 days.
• Increased focus on quality: Data analysis via
Agile PLM enables CooperVision to take more
targeted corrective actions.
Updated November 2008
Ballard Accelerates Time-to-Market by
Streamlining Processes with Agile PLM
COMPANY OVERVIEW
• Ballard Power Systems, with partners Ford & Daimler Chrysler,
is a world leader in developing and manufacturing zero-emission
proton exchange membrane fuel cells for transportation,
stationary and portable applications.
• Industry: Industrial Manufacturing
• Employees: 485
• Revenue: US$65M
CUSTOMER PERSPECTIVE
CHALLENGES/OPPORTUNITIES
• Remain on the leading edge of the fuel cell industry and foster
Paul Louw, Manager, Design
Services & Configuration
Management
market adoption
• Improve operational efficiency to reduce costs and accelerate
time-to-market for fuel cell products
• Position the company for significant product volume growth
• Increase access to product data and improved data accuracy
and currency
• Enable users to create product change requests directly,
accelerating the approval process and reducing delays
SOLUTIONS
Implemented Agile Product Lifecycle Management::
• Agile Product Collaboration
• Agile Product Quality Management
• Hyperion Planning
• Hyperion Analyzer
“Agile’s scalable, flexible system will
allow us to meet the changing
demands of the organization as we
prepare for significant product
volume increases”
RESULTS
• Implemented Agile to create a
central repository for product data
• Streamlined the end-to-end process
from product design through
manufacturing, accelerating time-tomarket
• Increased the company’s ability to
react to changing markets by
enabling it to modify or create new
products quickly to meet market
demands
Updated November 2008
Conexant Ensures Quality and
Compliance with Agile PLM
COMPANY OVERVIEW
• Conexant Systems, Inc. provides semiconductor
CUSTOMER PERSPECTIVE
solutions for broadband communications for digital home
information and entertainment networks.
• Industry: High Technology
• Employees: 1,100
• Revenue: US$571 Million
Excerpt from an Agility 06 presentation:
“Special thanks to Agile [now Oracle] for their
quick support during the most critical
implementation times.”
CHALLENGES / OPPORTUNITIES
• As the result of a spinoff and merger, Conexant’s
core processes were held on different platforms,
which caused companywide inefficiencies and
interfered with new product introductions.
• New environmental regulations such as Pb-Free,
RoHS, Green initiatives added manual, error-prone,
costly work to ensure compliance.
SOLUTION
Implemented Agile Product Lifecycle Management
• Product Collaboration
• Product Portfolio Management
• Product Quality Management
• Product Governance & Compliance
• Engineering Collaboration
Steven Bergeron,Vice President Quality &
Reliability Assurance
RESULTS
• Consolidated product information to one
source for secure, companywide access
and collaboration.
• Accelerated time-to-market with full
visibility into product and components
throughout the lifecycle.
• Ensured compliance against global
regulations to avoid business interruptions
like recalls, citations, etc.
• Saved money & time by reducing errors &
improving quality.
Inventec Appliances Corp. Ensures
High Quality with Agile PLM
COMPANY OVERVIEW
• Inventec Appliances Corp. (IAC) manufactures and sells
cable and wireless communication and personal
assistant products including PDA, smart phones, MP3
Players, GPS, Network Client, Routers/Switches, VoIP,
Bluetooth, and many others. It is headquartered in
Taiwan and exports products globally.
• Industry: High Technology
• Employees: 850
• Revenue: US$2.9 Billion
CHALLENGES / OPPORTUNITIES
• Establish a single, secure global system to store all
product information, so little multi-site collaboration
• Build a competitive edge by improving efficiency,
speeding time to market, growing customer satisfaction,
and quickly resolving problems
• Organize the product development process– improve a
low product definition accuracy, minimal reuse of
material/IP, and lack of project visibility
SOLUTION
Implemented Agile Product Lifecycle Management
• Agile Product Collaboration
• Agile Product Portfolio Management
• Agile Product Governance & Compliance
CUSTOMER PERSPECTIVE
Right choice with selection of Agile
• Long term partner providing solution for
growth
• Real benefit for investment, Good people to
trust
• Low maintenance cost
Excerpt from a presentation at Taiwan Customer
Day 2005:“Agile Experience at IAC”
RESULTS
 Improved collaboration with a globally accessible,
secure, common product record system
containing all projects
 Faster time-to-market and time-to-volume with a
standardized product development process and
engineering change workflow with a well defined
phase/gate project control
 Ensured high product quality with automatic
Problem Report/CAR process
 More flexible & extensible material classification
 Improved document consolidation &
management
Agile PLM Customer Success: Accelerating Innovation
•
•
•
•
Global leader in telecommunications and Internet technologies operating in 130 countries.
50% design time reduction (18-24 mos to 9-12 mos), 50% reduction of cost break even point
65% reduction of inventory, 75% reduction in planning cycle time
Higher reuse of common components and circuitry, greater supply chain visibility
• Leading designer, manufacturer, and distributer of gaming devices and computerized monitoring
and accounting systems for gaming industry worldwide.
• Accelerated unit volumes from 1,500 to 2,000 units per year to 11,000 to 12,000 gaming units
•
each year.
Rationalized 600 suppliers down to 200, with 80 core suppliers using Agile directly.
• Global designer and manufacturer of minimally-invasive devices for correction of heart and vascular
defects.
Accelerated product development by 76% more change orders a month, 83% faster (Grew from 12
CO’s a month, 26 days long; to 50 CO’s a month, less than 5 days long)
20-40% reduction in effort and time for processes supported by Agile
•
•
• Leading supplier of consumer products such as scissors, knives, and garden tools. They are
classified into four divisions: crafts, garden, house wares, and outdoor recreation
• Reduced design errors by 70%, while reducing new product development time from 25 Months to
•
15 Months
Improved data search & management efficiency by 80%, enabling better, faster decision making
• Sped ECO cycle time 70%
• Reduced sourcing cycle time by 30%
• Released 95% of documentation
Agile PLM Customer Success: Accelerating Innovation
• Leading provider of satellite and other wireless communication products, serving both
•
•
•
government and commercial markets
Improved operational efficiency by 30%
Reduced phase one NPI by 44% and cut ECO cycle time from 5 days to 2 or fewer
Decreased time-to-market by 10%
• Phoenix Systems is a global leader in the design and manufacture of highly rugged electronic
components and systems for Original Equipment Manufacturers
• 75% reduction in change management labor effort
• ECO Cycle time reduced 68%; from 28 days to 9 days
•
Industry leader in data center networking solutions and services that enable organizations to manage their
most vital information assets
• Doubled new product introduction: Launch twice as many new products in half the time
• Reduced ECO review cycle times
•
Pillers Sausages & Delicatessens is one of North America’s largest producers of European sausages and
•
delicatessen meats delivered through grocery and foodservice channels.
Consolidpated Implemented process and technology to effectively manage new product
introductions: Reduced number of active projects, Improved product launch cycles
• 9 divisions have unified processes
• Minimized error to focus on innovation • Reduced ECO cycle time 50%
Agile PLM Customer Success: Accelerating Innovation
• Massive manufacturer of processed food products, including ketchup, sauces, frozen food,
soups, and pasta meals
• Reduced specifications and rationalized SKUs, resulting in 30% reduction in SKUs
• Reduced labeling cycle from 45 to 7 days, speeding new product introductions
• Leading storage company that provides backup, recovery, and archive solutions, offering a
•
•
•
range of disk, tape, and software solutions for information technology departments in various
organizations to protect, retain, and access their digital assets
Reduced time to complete business processes from weeks to days, and days to minutes
Automated the flow of product data worldwide
Global leader in commercial vehicle and special transmissions, off-road drivelines and axles systems,
chassis technology, and steering systems.
97% reduction in time to communicate changes from development to manufacturing
•
• Enabled distributed product development and improved SCM communication, and increased
engineering data re-use to reduce costs
•
World’s largest beverage company with more than 450 brands. It’s products are sold in over 200
countries, and include soft drinks, bottled water, energy drinks, juices, teas and coffees.
• Improved system-wide collaboration with suppliers and bottlers
•
Retired 30+ applications used by R&D and Quality, and established secure global visibility of
specs and formulas
• Improved development cycles by 86%
• Increased manufacturing efficiency by
3% to 98%
• Increased time-to-market in each
•
geographic market
Reduced change management cycle time
Alcatel-Lucent Achieves a
100% Virtual Enterprise with Agile PLM
OVERVIEW
• Alcatel Lucent is a global leader in telecommunications and
Internet technologies operating in 130 countries.
• Industry: High Tech
Segment: Telecommunications
• Employees: 77,000
• Revenue: Euro 17.8 billion
CHALLENGES / OPPORTUNITIES
• Continue success in economic hard times for telecom
companies
• Navigate unpredictable demand and business
environment
• Deliver on idea of new virtual operations model
• Reduce working capital and break-even point
• Increase supply chain flexibility
• Improve Time-to-Market and customer satisfaction
SOLUTION
Implemented Agile Product Lifecycle Management
• Agile Product Collaboration (PC) to improve data and
specification management, support globalization efforts,
speed products to market, and reduce cycle time and
inventory costs.
• Agile Product Cost Management (PCM) to manage EOL
and supply risks, improve part cost visibility, and
optimize BOM costs.
CUSTOMER PERSPECTIVE
“We have integrated Agile into Engineering,
Service, Ops, Purchasing in a way to build
highly complex assemblies within our Virtual
Operations Model. We can not imagine
running a Virtual Operations business with
out Agile.”
Brad Magnani, Director, Manufacturing
Technical Operations Networking Division
RESULTS
• 100% virtual enterprise
• 50% design time reduction (18-24 mos to 912 mos)
• 50% reduction of cost break even point
• 65% reduction of inventory
• 75% reduction in planning cycle time
• Higher reuse of common components and
circuitry
• Greater supply chain visibility
• Closed loop execution of global processes
Updated November 2008
Bally Drives Profitable Product Innovation
and Rationalizes Supplier Base by Over 50%
COMPANY OVERVIEW
• Founded 1932 in Chicago
• Bally Technologies, Inc. engages in the design,
manufacture, distribution, and operation of gaming devices
and computerized monitoring and accounting systems for
gaming industry worldwide. It primarily offers gaming
devices for land-based, riverboat and Native American
casinos, video lottery, and central determination markets,
as well as specialized system-based hardware and
software products.
• Industry: Technology Segment: Casino Gaming
• Employees: 2,814
• Revenue: US $948 million
CHALLENGES/OPPORTUNITIES
• Reduce communication errors and improve data exchange
accuracy by engaging suppliers and contract manufacturers as
part of a virtual product network
• Reduce product development cycle times to accelerate time-tomarket for new products
• Establish a single source truth for product information
• Optimize change review and approval processes to improve
resource utilization, efficiency, and data accuracy
• Provide an enterprise class architecture that scales to meet the
needs of Bally’s rapid corporate growth
SOLUTION
Implemented Agile Product Lifecycle Management:
• Agile Product Collaboration
• Agile Product Portfolio Management
• Agile Product Quality Management
• Agile PLM Data Mart
• Agile PLM Business Intelligence
CUSTOMER PERSPECTIVE
“Our suppliers are using Agile effectively
for accessing the latest revisions of
drawings and specifications, which
helps us reduce errors and rework
costs.”
“We now deliver our products with fewer
onsite customers issues. By getting the
product right from the outset, we
significantly improve our time to market
and time to deployment.”
Doug Mack, VP Operations
RESULTS
• Optimized workflows to improve resource
productivity, change cycle time, and data
accuracy.
• Reduced mean number of CCB signatures
from 34 signatures down to 7.
• Improved communication with suppliers
via real-time change notifications.
• Accelerated unit volumes from 1,500 to
2,000 units per year to 11,000 to 12,000
gaming units each year.
• Rationalized 600 suppliers down to 200,
with 80 core suppliers using Agile directly.
Updated November 2008
AGA Medical Speeds Time to Close Product
Change Orders by 83%
COMPANY OVERVIEW
• AGA Medical designs and manufactures minimally-invasive
devices for correction of heart and vascular defects.
Segment: Medical Device
• Industry: Life Sciences
• Employees: 400 Worldwide
• Revenue: US$150 million
CHALLENGES/OPPORTUNITIES
• Executing Change Quickly/Efficiently Prohibited by Paper-based
CUSTOMER PERSPECTIVE
“The FDA and Notified Body Auditors were
astounded by what we were able to achieve
with Agile PLM. They had never seen a
company able to move from paper to
electronic with such success. Agile PLM
has helped us do some amazing things in a
very short amount of time.”
Wendy Schweigert, Quality Assurance
Manager
System
• Averaged 12 product change orders (COs) completed per month,
26 days from submit to closed
• Controlling Paper (Rev) Used on Floor – Labor Intensive,
Risky
• Change Impacts - Limited Visibility of Critical Information
• Change History For Process & Complete Product Tree
• Active Deviations to Current Approved Build
• Non-conformance Incidents and Yield Problems
• Corrective Action / Preventive Actions
• Approved Manufacturers
• Implemented Agile PLM in only 4 months
• Accelerated product development by 76%
SOLUTIONS
Implemented Agile Product Lifecycle Management
•
RESULTS
•
• Agile Product Collaboration
• Agile Quality Management
• Agile Product Portfolio Management
•
•
more change orders a month, 83% faster
• Grew from 12 CO’s a month, 26 days
long; to 50 CO’s a month, 4.5 days long
20-40% reduction in effort and time for
processes supported by Agile
Received high praise from FDA and auditors
for significantly reducing their on-site audit
time
Engineer adoption 100%; fast, simple
100% electronic procedure used by all
employees
Updated November 2008
Fiskars Brands Launches Products
30 to 40% Faster with Agile PLM
CUSTOMER PERSPECTIVE
COMPANY OVERVIEW
• Fiskars Brands is best known for its consumer products such as
scissors, knives, and garden tools. They classified into four
divisions: crafts, garden, house wares, and outdoor recreation.
One of Fiskars’ most popular products is the orange-handled
scissors, having sold 870 million.
• Industry: Consumer Goods
• Employees: 4,300
• Revenue: 535 Million
CHALLENGES/OPPORTUNITIES
• Declining Market Share
• Managing Marketplace Expectations
• Increasing Quality Issues Impacting Brand
• Price Competition on Core Products
• Increasing Inventory and Obsolete Inventory
SOLUTION
Implemented Agile Product Lifecycle Management
• Agile Product Collaboration
• Agile Project and Portfolio Management
• Agile Engineering Collaboration
• Agile Enterprise Visualization
• Agile Dashboards
“New Product Development is one of the
fundamental business strategies that
Fiskars is focused on to maintain brand
leadership and drive growth. There are
many benefits of the new processes that
will assist with our company’s directive of
increased new product initiatives and
direct collaboration with our suppliers.”
Art Fischer, Global PLM Project Manager
RESULTS
• Reduce Time to Market by 30 to 40%
• Reduce New Product Development Time
•
•
•
•
•
From 25 Months to 15 Months
Improve New Product Introduction by 40
to 50%
Enhance Design and Quality
Reduction of Design Errors by 70%
Improved Access to Data to Make
Decisions
Improve Data Search and Management
Efficiency by 80%
Updated November 2008
Analogic Corporation successfully
deploys Agile PLM in 12 weeks
COMPANY OVERVIEW
• Analogic is a leading designer and manufacturer of advanced
•
•
•
•
health and security systems and subsystems sold primarily to
Original Equipment Manufacturers (OEMs). Analogic is
recognized worldwide for advancing the state of the art in
Automatic Explosives Detection, Computer Tomography (CT),
Digital Radiography (DR), Ultrasound, Magnetic Resonance
Imaging (MRI), Patient Monitoring, and Advanced Signal
Processing.
Founded 1967 in Peabody, MA
Industry: Technology
Segment: Medical Device
Employees: 1,700
Revenue: US$413.5 million
CHALLENGES/OPPORTUNITIES
• Quickly implement powerful product record management solution
• Coordinate key manufacturing plans and streamline operations
• Improve ECO cycle time to enable faster time to market
• Improve collaboration across internal divisions and supply chain
partners
SOLUTIONS
Implemented Agile Product Lifecycle Management
• Agile Product Collaboration
• Agile Product Quality Management
• Integrated with PeopleSoft ERP
CUSTOMER PERSPECTIVE
“The deployment of Agile Product
Collaboration across the company
decreased our change management
cycle time by up to 70 percent – creating
a major positive impact on our time to
market.”
Thor Wallace, CIO, Analogic
RESULTS
• Deployed Agile PLM in 12 weeks
• Surpassed ECO cycle time goal,
achieving up to 70% improvement
• Improved quality and visibility, achieving
notable cost reductions
• Reduced time to market for critical
security equipment in high demand
• Integrated supply chain with
manufacturing processes, enabling
three companies to collaborate as a
single integrated manufacturer
• Increased manufacturing capacity, ramp
to production, and product quality
Updated November 2008
Intier Automotive Seating Increases
Productivity and Cuts Costs with Agile PLM
CUSTOMER PERSPECTIVE
COMPANY OVERVIEW
• Intier Automotive Seating is a leading automotive supplier and a
member of the Magna Family of Companies
• Magna is the number four automotive supplier worldwide, with
243 manufacturing locations and 63 research & development
centers in 24 countries
• Industry: Automotive
• Revenue: USD$ 22.8 Billion
CHALLENGES/OPPORTUNITIES
•
•
•
•
•
•
Lack of visibility and cost control
All tasks managed manually on spreadsheets
Limited visibility into the product record
No means to collaborate internally
No method to manage supplier communications
Difficult to use PDM systems
SOLUTIONS
• Agile Product Collaboration
• Agile Product Cost Management
• Agile Enterprise Visualization
• Agile Engineering Collaboration
“Fast Implementation, adaptability,
functionality, ease of use – I just love
the Agile solution.”
Barb Evenden, Senior Buyer
RESULTS
• Reduce Sourcing Cycle Time – Down By
•
•
•
•
•
30% - “Has allowed us to cut turnaround
time significantly”
Tighter Cost Control
Commodity Buying Strategy
Higher Productivity – “We are saving time,
getting the job done faster, and saving the
company money”
Stronger Supplier Alliances
Competitive Edge – “The ability to integrate
engineering, sourcing, and spend data in
order to automate purchasing activity and
improve overall cost management.”
Updated November 2008
SiGe Semiconductor Increases Release
of Documents by 85% with Agile PLM
COMPANY OVERVIEW
• SiGe Semiconductor designs and delivers radio frequency
solutions (RF) for voice, data and video
• Industry: Semiconductor
• Employees: 125
• Revenue: US$69M
CHALLENGES/OPPORTUNITIES
• Length of change order cycle time is too long
• Difficulty maintaining revision control
• Lack of ability to find history of change and related
documentation
• Product Introduction time too lengthy
• Documentation scattered throughout company
• Hindered ability to track Quality corrective actions
SOLUTIONS
Implemented Agile Product Lifecycle Management
• Agile Advantage: Agile Product Record
• Agile Advantage: Agile Product Quality
CUSTOMER PERSPECTIVE
“Prior to Agile, only 10% of
documents were released. Today,
95% of documentation is released.
Kathy Lee, Software Systems
Manager
RESULTS
• 95% of documentation is now
released
• We can introduce products more
quickly
• Agile formalized the NPI process
Updated November 2008
ViaSat, Inc. Drives Product Innovation and
Improves Time-to-Market by 10%
COMPANY OVERVIEW
• A provider of satellite and other wireless communication
•
•
•
•
products, ViaSat serves both government and commercial
markets. Products include satellite networks and antenna
systems, tactical datalink terminals (MIDS), information security
for military networking, tactical mobile IP networking,
communication microprocessor chipsets, and communication
simulation and training systems.
Founded 1986 in Carlsbad, CA
Industry: Technology
Segment: Communication Equipment
Employees: 1,850
Revenue: US$575 million
CHALLENGES/OPPORTUNITIES
• Centralize product data management across multiple locations,
providing increased visibility into product records for
geographically-separated engineering teams
• Reduce engineering cycle times to accelerate time-to-market for
new products and enable rapid corporate growth
• Eliminate error-prone, time-consuming manual processes
including preparation of bills of materials (BOMs) and
engineering change approvals
SOLUTIONS
Implemented Agile Product Lifecycle Management:
• Agile Product Collaboration
• Agile Product Governance and Compliance
• Agile Product Quality Management
• Integrated with OrCAD for Designers
• Integrated with Oracle ERP
CUSTOMER PERSPECTIVE
“Over the years as ViaSat grew,
communication became more difficult.
The key value of Oracle’s Agile Product
Collaboration is bringing our seven
different locations together so we can
collaborate. Now all departments can
access engineering information so we
can keep everyone on the same page
and prepare for what’s ahead.”
Brandon Johnson, Engineering Director
RESULTS
• Improved operational efficiency by 30%
• Reduced phase one NPI by 44% and cut
ECO cycle time from 5 days to 2 or fewer
• Decreased time-to-market by 10%
• Enabled compliance with WEEE & RoHS
• Eliminated manual processes
• Improved engineering efficiency through
integration to CAD
• Extended the system to suppliers,
providing them with detailed build
instructions and real-time changes
• Provided error-free transition to
manufacturing
Updated November 2008
Phoenix International Speeds ECO Cycle
Time by 68%
CUSTOMER PERSPECTIVE
COMPANY OVERVIEW
• Phoenix International is a leader in the design and manufacture
of highly ruggedized electronic components and systems for
Original Equipment Manufacturers. The company was founded
in 1987 in Fargo, North Dakota.
• Industry: Industrial Equipment
• Employees: 725 employees including over 200 Engineers
CHALLENGES/OPPORTUNITIES
• Enhance global competitiveness
• Improve product quality
• Increase employee efficiency
• Reduce rework, material scrap and inventory obsolescence
SOLUTION
Implemented Agile Product Lifecycle Management
• Agile Product Collaboration
• Agile Product Quality Management
• Agile Product Cost Management
• Agile Product Portfolio Management
• Multi Org
“Agile PLM has allowed us to increase
supplier collaboration, improve efficiency
and quote turn-around time by providing
a centralized repository for quotes and
contracts.”
Dion Weinberger, Business Systems,
Phoenix International
RESULTS
Increased employee efficiency
• 75% reduction in change management
labor effort
• ECO Cycle time reduced 68%; from 28
days to 9 days
• Centralized product information
Reduced rework, material scrap
and obsolescence
• Agile contributed to:
- a 54% reduction in scrap
- a reduction in design related rework
- a reduction in obsolescence
Improved product quality
• ERP integration with 100% BOM accuracy
Updated November 2008
Brocade Doubles Product Launches in Half the
Time by Improving Visibility with Agile PLM
CUSTOMER PERSPECTIVE
COMPANY OVERVIEW
• Brocade is an industry leader in data center networking solutions
and services that enable organizations to manage their most vital
information assets.
• Industry: High Technology
• Revenue: US$ 1.2 Billion
Employees: 2,759
CHALLENGES/OPPORTUNITIES
• Accelerate time to market due to intensive manual, error-prone
•
•
•
•
•
processes
Centralize multiple sources of product data scattered throughout the
company and partner slowing product development
Difficult to track change order cycle time metrics and cost impact
ECO review cycle time was lengthy and there was no visibility into
the process to address stalls
Data exchange with CM partners was very manual and labor
intensive, which slowed design changes and resulted in a high rate
of errors
Limited CM visibility to changes order cut-ins caused costly rework
and configuration errors
“We introduce two times as many
products in half the time.”
Bob Linscomb, Manager, Document
Services
“Everyone - Brocade, CM’s, ODM’s - are
all on the same page for product
changes.”
Joseph Barrows, Manager, Configuration
& Data Management
RESULTS
• New Product Introductions doubled in half
•
•
•
SOLUTIONS
Implemented Agile Product Lifecycle Management:
• Agile Product Collaboration
• Agile Product Governance and Compliance (planned go live in
2009)
•
the time
Reduced costly rework by collaborating
with CM’s earlier about product changes
Reduced ECO review cycle times
Improved companywide efficiency and
performance by automating data
management, & streamlining processes.
“Agile is the one place for product data”
Improved ECO cost, disposition and
inventory impact visibility by collaborating
with CM’s and Partners
Updated November 2008
Piller Sausages & Delicatessens Improves
Product Launch Cycles with Agile PLM for Process
COMPANY OVERVIEW
 Piller Sausages is one of North America’s largest producers
of European sausages and delicatessen meats, including
Black Forest ham, air-dried salamis, poultry, beef, liver
spreads, and snack foods delivered through grocery and
foodservice channels. The company is family owned and
operated and headquartered in Waterloo, Ontario.
 Employees: 300
CHALLENGES/OPPORTUNITIES
 Manual new product development process resulted in long
cycle times, missed launches, and lost sales.
 Label compliance issues led to recall and rework
 Inability to verify and trace nutritional information effectively
 Abundance of nonintegrated disparate systems with a lack
of common business processes
 Outdated business systems unable to support company
growth into new markets and geographies
SOLUTIONS
Implemented Agile Product Lifecycle Management for Process
 Agile Product Data Management for Process
 Agile Formulation and Compliance for Process
 Agile Product Supplier Collaboration for Process
 Agile New Product Development and Introduction
for Process
 Launched Agile PLM implementation in 2007
 Implemented across 4 divisions/plants and one DC
CUSTOMER PERSPECTIVE
Phase 1 – Focus on consolidating
specifications and processes for easier reuse
and recall of product information.
- Supply Chain Relationship Management
- Electronic Questionnaires
- Global Specification Management
- New Product Development
Phase 2 – Compliance screening and formula
optimization.
RESULTS
• Implemented process and technology to
effectively manage new product introductions:
- Reduced number of active projects
- Improved product launch cycles
• Central specification management system for
ingredients, formulas, and nutrition:
- Single version of product data “truth”
- Easier retrieval of spec information
• Initiated electronic supplier questionnaire and
portal collaboration
Updated November 2008
Honeywell Consolidates Product
Information Across 9 Divisions on Agile PLM
COMPANY OVERVIEW
• Honeywell Security & Data Collection builds integrated
security solutions that are specifically designed to meet the
unique requirements of a broad range of commercial and
residential customers
• Industry: Industrial Manufacturing / Electronics
• Revenue: US$ 3.5 billion
CHALLENGES/OPPORTUNITIES
• High cost and complexity of managing critical Product
Record data scattered across multiple systems with no
synchronization
• Honeywell has grown through acquisition, inheriting
disparate processes
• Engineering and Manufacturing organizations spread across
the globe need timely access to accurate product record
information
SOLUTIONS
Implemented Agile Product Lifecycle Management
• Agile Product Collaboration
CUSTOMER PERSPECTIVE
“Agile allows us to standardize data
management processes across all 9
business units, allowing accurate
and timely delivery of information to
all of our factories.”
Colin Kinnee, Global PLM
Administrator
RESULTS
• Consolidated Product Record
management from multiple,
disparate systems creating a single
system of record
• 9 different divisions now using a
unified set of business processes
for managing product record
information
• Manufacturing sites now rely on
Agile as the master for product
record information
Updated November 2008
RadiSys Corporation Enables Innovation by
Minimizing Design Error Early with Agile PLM
OVERVIEW
• RadiSys Corporation is a supplier of embedded systems and
related systems and related technology, headquartered in
Hillsboro, Oregon. It provides expertise in computer architecture,
systems integration, embedded operating systems such as OS9, ASIC design, and middleware.
• Industry: High Tech
CUSTOMER PERSPECTIVE
“Agile PLM is a key enabler for our ability to
launch new products and collaborate with
our supply chain partners.”
Segment: Computer Peripherals
• Employees: 800
Julia Harper, VP of Operations
• Revenue: US$385 Million
CHALLENGES / OPPORTUNITIES
 Support the move from internal manufacturing to
mostly outsourced manufacturing using multiple EMS
partners
 Improve employee productivity through streamlined
chance control processes
 Enable best-practice integration to improve product
release processes and accelerate time to market
SOLUTIONS
Implemented Agile Product Lifecycle Management:
• Agile Product Collaboration to manage collaboration,
reduce product cost and new product introduction (NPI)
cycle time, improve operational efficiency, and enhance
customer service quality
RESULTS
 Eliminated manual processes, resulting in
fewer errors and more time for engineers to
focus on product innovation
 Collaborating with EMS partners and key
suppliers in Agile during the product
release and change management
processes
Updated November 2008
Zebra Technologies Goes Live on Agile PLM
In 100 Days
COMPANY OVERVIEW
• Zebra, incorporated in 1969, is an asset management and
•
•
•
•
identification company that is well known for its thermal and
barcode printers at point of service. As of December 31, 2007,
Zebra had sold over 6,000,000 printers in approximately 100
countries.
Industry: Miscellaneous Capital Goods
Segment: Printing Trades Machinery & Equipment
Employees: 3,200
Revenue: US$868 million
CHALLENGES/OPPORTUNITIES
• Quickly implement powerful product record management solution
• Coordinate key manufacturing plans and streamline operations
• Improve ECO cycle time to enable faster time to market
• Reduce product costs
• Improve collaboration across internal divisions and supply chain
partners
SOLUTIONS
Implemented Agile Product Lifecycle Management
• Agile Product Collaboration
• Agile Engineering Collaboration (ECAD+MCAD)
CUSTOMER PERSPECTIVE
“The collaboration process, which we
have created between ourselves and our
contract manufacturers is managed
entirely in Agile, which allows us to be
extremely efficient with our engineering
activities.”
“Engineering changes have reduced at
least by a 50 percent margin in terms of
the time that they used to take.”
Shantanu Dhar, Director
RESULTS
•
•
•
•
•
•
Deployed Agile PLM in 100 days
Reduced ECO time by 50%
Improved user efficiency 10% to 20%
Reduced time to market for products
Improved customer responsiveness
Better CM Collaboration fewer late-stage
changes; lower costs
• Integrated supply chain with
manufacturing processes
• Increased options to outsource
manufacturing to lower cost regions
Updated November 2008
Heinz Speeds Time to Market with Agile
PLM for Process
COMPANY OVERVIEW
• H.J. Heinz Company is a massive manufacturer
of processed food products, including ketchup,
sauces, frozen food, soups, and pasta meals.
The company serves both commercial and
private markets.
• Industry: Food & Beverage
• Employees: 32,500
• Revenue: US$10 Billion
CHALLENGES / OPPORTUNITIES
• Proliferation of specifications (from finished
products to ingredients)
• Limited visibility and security with data stored
in multiple systems
• Inconsistent specification mgmt process
• Slow and inconsistent NPI process
SOLUTION
Implemented Agile Product Lifecycle
Management for Process
• Agile Product Data Management for Process
• Agile Formulation and Compliance for Process
• Agile Product Supplier Collaboration for
Process
• Agile New Product Development & Introduction
for Process
CUSTOMER PERSPECTIVE
"Agile Prodika [now Oracle] has greatly
improved our raw material, supplier, and
product intelligence. Information which
used to take weeks to gather is now a
natural extension of our day-to-day
business processes."
Deb Crosby, Chief Quality Officer
RESULTS
• Reduced specifications and rationalized
•
•
•
•
SKUs, resulting in 30% reduction in SKUs
Achieved global visibility with single
“version of the truth”, with data accessible
in seconds rather than weeks
Simplified and standardized business
processes globally
Reduced labeling cycle from 45 to 7 days,
speeding new product introductions
Implemented in over 175 sites and 21
languages / cultures, with over 4,500 users
Quantum Accelerates Time to Market
with Oracle’s Agile PLM
COMPANY OVERVIEW
• Quantum is a leading storage company that provides
backup, recovery, and archive solutions, offering a range
of disk, tape, and software solutions for information
technology departments in various organizations to
protect, retain, and access their digital assets
• Industry: High Technology
• Employees: 2,050
• Revenue: US$918 Million
CUSTOMER PERSPECTIVE
“With Oracle’s Agile PLM, one of the most visible
benefits that everyone could see was how quickly
we could take care of things – what used to take
weeks was done in days, what used to take days
was done in minutes.”
Daniel Hartley, PLM Applications Manager
CHALLENGES / OPPORTUNITIES
• Speed product to market without sacrificing quality or
•
•
•
•
data integrity
Streamline the enhancement process
Minimize product costs
Make more informed decisions in real-time
Enforce product governance and compliance
Play Video
RESULTS
• Reduced time to complete business processes
from weeks to days, and days to minutes
• Automated the flow of product data worldwide
SOLUTION
Implemented Oracle’s Agile Product Lifecycle Management
• Agile Product Collaboration
• Agile Product Quality Management
• Agile Product Governance and Compliance
• Enabled compliance, secure visibility, immediate
information sharing, and overall cost savings
• Helped 1500 users make informed decisions
faster
• Provided scalability, flexibility and technical
agility to exploit future growth and innovation
Updated November 2008
ZF Friedrichshafen AG Reduces Time to
Communicate Changes by 97%
COMPANY OVERVIEW
• ZF Friedrichshafen AG is a global leader in
commercial vehicle and special transmissions, offroad drivelines and axles systems, chassis
technology, and steering systems.
• Industry: Automotive
• Employees: 57,300
• Revenue: US$18.6 Billion
CUSTOMER PERSPECTIVE
“ZF is a $9 Billion enterprise that runs its
business on three systems – SAP, Microsoft
and Agile.”
J. Koepf, Executive VP, Engineering
RESULTS
CHALLENGES / OPPORTUNITIES
• Grow to be system-partner to OEMs
• Ensure global information consistency
• Reduce cost and time of development
• Replace several legacy systems with one PLM
engineering backbone
• 6000 engineers in 119 facilities in 18
•
•
•
SOLUTION
Implemented Agile Product Lifecycle Management
• Agile PLM backbone managing over 1 million parts,
BOMs, and documents to integrate design and
manufacturing communication
•
countries on one system
97% reduction in time to communicate
changes from development to
manufacturing
Integration to 7 CAD systems and SAP ERP
Enabled distributed product development
and improved SCM communication to
speed product launch and hence time to
profitability
Increased Engineering data re-use to
reduce costs
The Coca-Cola Company Improves Efficiency
and Speed with Agile PLM for Process
COMPANY OVERVIEW
 Coca-Cola is the world’s largest beverage company with
more than 450 brands. It’s products are sold in over 200
countries, and include soft drinks, bottled water, energy
drinks, juices, teas and coffees. Company is
headquartered in Atlanta, Georgia.
 Revenues (2007): $28.8 Billion; employees (2007): 90,500
CHALLENGES/OPPORTUNITIES
 Committed to be first to market with products consumers
CUSTOMER PERSPECTIVE
“The reason we chose the Prodika solution,
which is not Oracle’s Agile PLM for Process
solution, is because it was the most
comprehensive solution tailored to the food and
beverage industry. It’s easy to use, has an
intuitive interface, and the vendor is committed
to supporting Coca-Cola’s base product.”
want
 Accurate, actionable, timely information to drive the right
Alison Collup, Program Director, PLM
business decisions
 Improved productivity
 Sustainability initiative: Green & Lean
 Quality and Regulatory compliance risk mitigation
RESULTS
SOLUTION
 Agile Product Lifecycle Management for Process
 Agile Product Data Management for Process
 Agile Formulation and Compliance for Process
 Agile Product Supplier Collaboration for Process
 Launched Project Picasso in 2006
 Phased implementation: Ingredients -> Packaging ->
Formulas/Products/Regulatory -> Quality
• Improved system-wide collaboration with
suppliers and bottlers
• Retired 30+ applications used by R&D and
Quality
• Established secure global visibility of specs
and formulas
• Improved sustainability and use of recycled
products
• Rationalized overall number of ingredients,
formulas, products, and packaging
• Reduced process non-compliance
Updated November 2008
ArthroCare Corporation Increases
Efficiency by 93% with Agile PLM
COMPANY OVERVIEW
• ArthroCare develops, manufactures and markets
surgical products & applications based on
pioneering Coblation® technology
• Industry: Medical Device
• Employees: 1,050
• Revenue: US$319 Million
CHALLENGES / OPPORTUNITIES
• Improve quality levels by eliminating cumbersome
collection processes of quality control data from
worldwide facilities
• Lower the high cost of managing critical product
data scattered across numerous electronic and
paper-based systems
• Build a robust audit & change control capabilities
for compliance with FDA regulations
SOLUTION
Implement Agile Product Lifecycle Management
• Agile Product Collaboration to manage product
data and fast access to records
• Agile Product Quality Management to synchronize
Quality System Procedures (SOP’s), NonConforming Material Reports (NCMR), & Corrective
and Preventive Action (CAPA) Reports in
compliance with regulatory guidelines
CUSTOMER PERSPECTIVE
“As a fast-growing business, we needed to
partner with a PLM solution provider that
understood our needs and could grow with
us. After an exhaustive partner selection
process, we felt Agile [now Oracle] was the
best choice and our experience to date has
strongly validated this choice."
Richard Christensen, Sr. VP, ArthroCare
RESULTS
• 86% improvement in product development
cycles
• Manufacturing efficiency increased by 3% to
98%
• 1 New Product introduced every month
• Company wide visibility into product
discrepancies and customer issues
• Decreased audit time & increased auditor
confidence
• Significant improvement of visibility into
dynamic supplier and commercial information
to reduce costs during manufacturing
Broadcom Speeds Product Launches in
Each Geographic with Agile PLM
COMPANY OVERVIEW
• Broadcom Corporation is a global leader in
semiconductors for wired and wireless
communications.
• Industry: Semiconductor
• Employees: 6,800
• Revenue: US$3.8 Billion
CHALLENGES / OPPORTUNITIES
• Centralize multiple sources of product data
scattered throughout company and partners
slowing product development
• Speed an extended cycle time and delayed time-tomarket
• Automate manual, error-prone processes that were
causing costly rework.
COMPANY OVERVIEW
Implemented Agile Product Lifecycle Management
• Agile Product Collaboration to replace and retire
15+ legacy and homegrown systems
RESULTS
• Improved collaboration companywide and
with major OEM customers and suppliers
by eliminating multiple systems and
establishing a single source for the
product record
• Faster time-to-market in each geographic
market
• Reduced change management cycle time
with contract manufacturers and in
operations & engineering
• Avoided extra costs of labor, code re-write,
and scrap due to improved productivity
and efficiency