Robert Peterson
University of Phoenix
BIS/219 - Business Information Systems
Supply Chain Management
• Automatic ordering
• Reduced shipping times/costs
Digital Dashboard
Wireless Ordering Systems
 Sales
 Volume
 Service Times
 Trends
 Ctuit Radar is
one possible
system
(Dashboard Insight, 2009)
A closer look
• Wait Staff
• Wireless
ordering
terminals
• Bartenders
• Cooks
• Internet
Based Order
Placement
Requirements Definition
• Wirelessly submit order from the wait staff to the cooks and
bartenders
Functional/Technical Design & Construction
• Use Rapid Applications Development methodology to
design system
Verification and Implementation
• Train personnel in system use
• Implement wireless ordering system in a ramp up manner
Rapid
Development
and Deployment
(Rainer & Turban, 2008)
Graphic User
Interface
(Rainer & Turban, 2008)
Faster
development
reduces startup
costs
Ease of use by
non-technical
employees
Rapid deployment
produces return
on investment
sooner
Ease of night-bynight
customization
Heavy User
Participation
(Rainer & Turban, 2008)
System is
designed based
on the desires of
the business
management.
Costs
Savings
Return on
Investment
• $35,000 system acquisition costs(Davis, 2009)
• Obsolete in 3 years (Davis, 2009)
• Reduction in wait staff saving approximately $72,000 over
the 3 year system life. (Davis, 2009)
• High tech systems cater to the tech savvy clientele of Club IT
• Breakeven point at approximately 1.5 years after system
implementation
• Greater than %100 return during system service life
References
Rainer, K., & Turban, E. (2008). Introduction to information systems (2nd
ed.). Retrieved April 4th, 2009,
from https://ecampus.phoenix.edu/classroom/ic/classroom.aspx.
Davis, J. (2009). Introduction to business information systems course
syllabus. Retrieved April 24th, 2009, from:
https://ecampus.phoenix.edu/classroom/ic/classroom.aspx.
Dashboard Insights. (2009). Ctuit Radar. Retrieved April 26th, 2009, from:
http://www.dashboardinsight.com/dashboards/screenshots/ctuitradar-configurable-dashboard-restaurants.aspx
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