Agamemnon Street Clydebank G81 4DY Scotland Telephone 0141 951 5000 Golden Jubilee National Hospital NHS National Waiting Times Centre Fax 0141 951 5500 Chief Executive Jill Young Recruitment line: 0800 0283 666 Dear Candidate POST: PREVENTION AND CONTROL OF INFECTION MANAGER HOURS: 37.5 CLOSING DATE: 12 February 2014 The National Waiting Times Centre Board welcomes your enquiry in connection with the above post. Please find enclosed an information pack. Should you wish to submit an application for the above post, please ensure you do so in advance of the closing date. Late applications will not be forwarded for short listing. Should you contact the recruitment team to discuss any queries regarding your application it is advisable that you retain the job reference number as you will be asked to quote this when you call. Please note that we no longer acknowledge receipt of applications and therefore you will not receive any further communication until after the post has been shortlisted. In the meantime, I wish you success with your application and should you require any further information or wish to check the progress of your application please do not hesitate to contact the recruitment team on the contact telephone number shown above. Yours sincerely Lynn Mitchell Recruitment Assistant 1 NATIONAL WAITING TIMES CENTRE BOARD INFORMATION PACK FOR THE POST OF PREVENTION AND CONTROL OF INFECTION MANAGER 37.5 HOURS PER WEEK REFERENCE NUMBER SHOW/1486 CLOSING DATE: 12 February 2014 2 NATIONAL WAITING TIMES CENTRE BOARD GENERAL INFORMATION FOR CANDIDATES This information package has been compiled to provide prospective candidates with details of the post and background information about The National Waiting Times Centre Board. The contents of this package are as follows:o Job Description/person specification o Terms and Conditions of Service o Application Form o Equal Opportunities Monitoring Form o Information on Agenda for Change The Equal Opportunities Monitoring form is required for monitoring purposes only and will not be made available to the interview panel during any part of the recruitment process. Please note, to ensure that we adhere to our current policy on Equal Opportunities; CV’s received with Application Forms will be destroyed prior to Application forms being passed for Short listing. NWTC operates a NO SMOKING Policy on all Premises and Grounds. All offers of employment will be subject to the receipt of satisfactory References, Occupational Health screening and Disclosure Scotland clearance. Please send your completed application to:Recruitment Team, HR Department Golden Jubilee National Hospital Agamemnon Street Clydebank G81 4DY When returning your completed application and any associated enclosures by Royal Mail you must ensure that the correct postage cost is paid. We have been informed by the Post Office that they are retaining those which have been underpaid. This has resulted in completed applications not being returned until after the closing date, and not being included for short listing. The short listing process will take place shortly after the closing date. As a Disability Symbol user we recognise the contribution that all individuals can make to the organisation regardless of their abilities. As part of our ongoing commitment to extending employment opportunities all applicants who are disabled and who meet the minimum criteria expressed in the person specification will be guaranteed an interview. The organisation has introduced a set of shared values. These values will be measured during the Competency Based Interview. The values are: o o o o o We will treat everyone with dignity and respect We will take responsibility to do our jobs well We will demonstrate our commitment to quality We will work effectively with others in teams We will display a “can do” attitude at every opportunity 3 GOLDEN JUBILEE NATIONAL HOSPITAL TERMS AND CONDITIONS OF SERVICE 1. Terms and Conditions of Service The terms and conditions applicable to this post are those of all NHS Employees. 2. Superannuation You have the option to join the NHS Superannuation Scheme, to participate in the State Earnings Related Pension Scheme or to take out a Personal Pension. Employee’s contributions to the NHS Scheme amount to 5% to 13.3% of salary (depending on rate of Pensionable Pay) and the employers’ contribution equates to 13.5% of salary. Employees in the NHS Scheme are “Contracted-out” of the State Earnings Related Pension Scheme and pay a lower rate of National Insurance contributions. Employees who choose to participate in the State Earnings Related Pension Scheme pay the higher rate of National Insurance contribution. A Stakeholder Pension is also available. 3. Salary £65,922 to £81,618 4. Grade This post is offered on a Band 8d 5. Annual Leave The annual leave entitlement in a full year commencing 1st April to 31st March is 27 days, rising to 29 days after 5 years’ service and 33 days after 10 years’ service. There are 8 Statutory and Public Holidays in each leave year. (Pro rata where applicable) 6. Hours of Duty 37.5 Hours per week 7. Tenure of Employment This post is offered on a permanent basis 8. Asylum and Immigration Act 1996 Under the Asylum and Immigration Act 1996, we are required to carry out checks to ensure that all prospective employees are entitled to live and work in the United Kingdom. You will therefore be asked to provide appropriate documentation prior to any appointment being made. 4 NHS National Waiting Times Centre Benefits NHS Superannuation scheme: All staff are eligible to join this scheme from date of commencement. Employee contributions vary from 5% to 13.3% depending on annual pensionable pay. Benefits include a lump sum and pension when you retire, life assurance of 2 years’ pay while you are working, pension and allowances for your spouse and children in the event of death, and benefits for ill-health retirement. Members of the scheme receive tax relief on contributions and Lower National Insurance contributions. Annual leave entitlement (including public holidays): 35 days annual leave on appointment 37 days annual leave after 5 years 41 days annual leave after 10 years Free car parking Continuing professional development opportunities Discounts at the associated Beardmore Hotel Leisure Club membership – Get fit and healthy at the Beardmore Leisure Club for only £28 per month. Childcare vouchers – If you are a working parent with children under the age of 16 you could save up to £1,196 per parent, per annum on the cost of childcare. For more information about the benefits and discounts available to NHS staff, visit www.nhsdiscounts.com 5 Job Description National Waiting Times Centre NHS Board (Golden Jubilee National Hospital) Job Title:-– Prevention and Control of Infection Manager (PCIM) Immediate Line Manager :- Executive Nurse Director and Chief Executive Reviewed January 2014 1 Job Purpose As a member of the Senior Management Team the PCIM will provide strategic and clinical leadership in infection prevention and control across the Board. This post fulfils the role of “Designated Senior Manager” required by HDL (2001)10 and HDL (2005)8 The PCIM is responsible to and supports the delivery of the corporate accountabilities of the Board Chief Executive and the Executive Nurse Director (designated HAI Executive Lead). The post holder is required to be an autonomous practitioner and will lead and oversee the Board’s compliance with and contribution to local and national developments in healthcare associated infection policy and guidelines. This is achieved by having in place clear, risk assessed and effective systems and processes designed to co-ordinate decisions and actions that achieve Board wide compliance with mandatory and best practice standards in prevention and control of infection, policy provision, decontamination, surveillance, cleaning services, antimicrobial management and catering services. The PCIM co-ordinates, develops and ensures delivery of the Prevention and Control of Infection Plan (PCIP) as agreed by the Chief Executive and the Board. The plan is passed through and reported to the Prevention and Control of Infection Committee (PCIC) and is agreed by key stakeholders across the organisation. This plan will incorporate national guidance and key drivers from Government Healthcare Associated Infection Task Force and Government agencies including Health Protection Scotland, Healthcare Improvement Scotland (HIS), Health Facilities Scotland (HFS) and the Healthcare Environment Inspectorate (HEI). Local issues identified through audit, inspection and surveillance are also monitored through this plan. The PCIM is managerially responsible for the Prevention and Control of Infection Team (PCIT) which includes the Prevention and Control of Infection Nurses (PCIN), Prevention and Control of Infection Doctor (PCID) (on day to day issues of infection control) The PCID is professionally accountable to the Medical Director Tissue Viability Nurse (TVN)) Office Secretary Housekeeping Operations Manager 6 Catering Operations Manager The post holder will provide specialist advice in relation to decontamination The post holder will also advise when relevant on situations associated with the Beardmore Hotel, Healthcare Science Centre and Leisure Complex. The post holder will ensure the provision of high standards of housekeeping and food safety, service and amenity to patients, staff and the public by ensuring through the relevant managers the implementation of the National Specifications and Standards 3 Dimensions The post holder is required to cover all infection control dimensions under NHS NWTC’s responsibility including all partners in care delivery. Infection control systems, processes and policy impact directly on clinical care of patients and contribute to the provision of a safe environment for patients and visitors and a safe working environment for staff. The post holder works with autonomy at a Senior Management level and has a close working relationship with senior managers from multidisciplinary backgrounds, PCIT, PCID, Housekeeping Operations Manager and the Executive Nurse Director and Beardmore Hotel staff. This will also include liaison with Public Health Departments when necessary. In addition the post holder will manage local or national infection control project work within the organization. The post holder will maintain appropriate links at a national level with the Scottish Government HAI Task Force, Infection Control Management colleagues, Health Protection Scotland’s Infection Prevention and Control team, Healthcare Improvement Scotland and NHS Education Scotland. The post holder will ensure that statistical records are kept to demonstrate monitoring of alert organisms, audit analysis and surveillance which will assist with identification of trends and outbreak situations. Number of Staff managed by post holder: Approximately 50. This will include professional nursing staff as well as housekeeping, catering and portering staff across the hospital. Budget managed by post holder: Expenditure authorisation level: c£1.2m £1000 The post holder will develop and justify the operating and capital budget requirements for their areas of responsibility and for the commissioning of new services 7 Workforce: Ensure that staff numbers are based on current workforce planning models. 4 Organisational Chart Chief Executive Executive Nurse Director Executive Medical Director Prevention and Control of Infection Manager Infection Control Doctor Lead PCIN Nutrition Lead PCIN’s x 2 Tissue Viability Nurse x 1 Department Secretary 5 Operations Manager - Catering Operations Manager Housekeeping Portering Role of Department Advise senior management on the development of structures, strategies and processes to support a coordinated and effective risk assessment approach to the management of infection control, decontamination, surveillance and catering and hotel services within the Board which meet all national standards and contribute to quality patient care. Interpret and advise the Board and its senior management on national requirements and guidance in relation to infection control, decontamination and HAI and catering standards. Coordinate the development, implementation of action plans to address these where necessary and produce regular reports to the Board on progress on these areas. Provide professional expertise in the specialist area of infection control and promote high levels of competence in this area through developing policies, setting standards and educating, training and motivating all staff to adhere to these. Provide specialist expertise in the areas of tissue viability and promote high 8 levels of competence in this area through developing policies, setting standards and educating, training and motivating all nursing staff to adhere to these. Identify and investigate outbreaks or incidents of infection should they occur. Advise on corrective action and monitor/ follow up to ensure that the incident or outbreak is effectively resolved and appropriately reviewed to inform future risk assessment and minimise the opportunity for recurrence. This includes liaison with external bodies where appropriate including Health Protection Scotland and the Public Health Department where appropriate. Coordinate surveillance and record keeping activities and correlate information for provision to national surveillance monitoring bodies. Liaising with these as necessary to ensure that NHS NWTC conforms to requirements and that feedback is appropriately interpreted and utilised for the benefit of the services and the Board. Establish and maintain joint responsible with the CSPD manager for the development, implementation and monitoring of all policies and procedures relating to decontamination of medical devices to ensure that the national standards, guidelines and legislation are met by the hospital’s Central Sterile Processing Department (CSPD). Governance of this service will be through the Decontamination committee, a sub group of the Prevention and Control of Infection Committee. Ensure the provision of housekeeping services within NHS NWTC, which provide high standards of safety, service and amenity to patients, staff and public, contribute positively to the Board’s Infection Control Strategies. Through the Catering Operations Manager, recruit, develop and manage catering services staff and create an open supportive and positive culture to maximise their potential Ensure and support the provision of catering services within NHS NWTC to deliver a high standards of food safety, service and amenity to patients, staff and public. Support delivery and monitoring of Food in Hospitals, Catering and Nutrition Specifications at local and national levels Through the Housekeeping Operations Manager, recruit, develop and manage housekeeping services staff and create an open supportive and positive culture to maximise their potential Ensure efficiency and effectiveness in all aspects of their roles and ensure that customer care is developed that responds to the needs of service users. Instigate and support research and development to advance patient care and service development As part of the Clinical Governance and Risk Management Group, the post holder will provide professional leadership and management for HAI and food safety functions so that all appropriate professional standards are met, and ensure that the function is effectively developed, organised and integrated with other professional and support functions to achieve the strategic aims of the Board. The post holder will develop within the Prevention and Control of Infection Planned Programme and the hospital integrated training programme, the mandatory requirements for induction and in-service education. This includes 9 collaborating with NHS Education for Scotland to implement programmes such as Cleanliness Champions Training. Quality Standards In collaboration with the Chief Executive, Nurse Director, the Clinical Governance manager and other Hospital Managers, the Board’s Risk Management Strategy will be interpreted and implemented through a variety of clinical, professional and operational initiatives. The post holder will take a lead to ensure Healthcare Environment standards are met The post holder will work with colleagues and staff within their designated department to implement appropriate Clinical Governance Standards so that the Board may be assured that the security and quality of clinical services delivered conform with standards developed by Healthcare Improvement Scotland and other appropriate bodies. Specifically s/he will work closely with the nutrition lead for food, fluid and nutrition standards and lead clinician for infection control standards The post holder will work with colleagues and staff within his/her designated departments to implement appropriate Clinical Effectiveness Standards and in partnership with all appropriate (clinical, non-clinical and) managerial interests, ensure that effective clinical and non clinical risk management processes are developed and implemented, to eliminate or reduce potential hazards and safeguard the security of clinical services. Strategic Role The post holder participates in the Board’s Local Health Plan, by being an active participant in ongoing projects and initiatives. S/he will be responsible for including and encouraging all staff in activities related to the job function, through personal work plans. The post holder complies with the requirements of the registration and advisory bodies within nursing and of the wider hospital arena i.e. RCN, NMC, NHS Education for Scotland, Healthcare Improvement Scotland. The post holder ensures the delivery of patient care based on standards of care agreed throughout the organisation and in line with national standards. S/he will work with the multidisciplinary team to achieve a high standard of patient care. 6 Key Result Areas 1. 1. 2. 3. 4. 5. 6. Co-ordination of prevention and control of infection throughout the Board Implementation of the National Code of Practice for the prevention of infection and control Delivery of the Board approved Infection Control Programme, which includes the NHS Scotland National Cleaning Specification in conjunction with the Infection Control Team and Committee. Clear mechanisms for access to specialist infection control advice and support. Assessing the impact of all existing and new policies and plans on HAI, and making recommendations for change. Challenging non-compliance with local and national protocols and guidance 10 7. 8. 9. 7 relating to infection prevention and control, decontamination, antimicrobial prescribing housekeeping and catering services. The production of an annual report on the state of HAI, decontamination and cleaning in the organization for which s/he is responsible for, and releasing it publicly. Overall responsibility for management processes and risk assessment relating to infection control, decontamination, medical devices management and hotel services Developing clearly delineated relationships between the Chief Executive, the Infection Control Manager and committee, the Risk Management and Clinical Governance Committees Assignment and Review Work The Infection Control Manager works autonomously. The Infection Control Programme is decided annually by stakeholder review and includes all Scottish Government Health Department initiatives related to infection prevention and control. It is a Board approved programme and the review of work will be carried out quarterly and annually by the Infection Control Committee, Risk Management Committee and the Clinical Governance Committee. The Annual Report will be reviewed by the Senior Management Team and the Board 8 Communications and Working Relationships The post holder is expected to communicate with all levels of senior clinical and non-clinical staff within the Board, and with senior officials in external organisations. Excellent communication skills are required to integrate new policy/ practice in to areas where the post holder has no direct line management. The post holder is expected to have strong presentation skills and to be able to express a view convincingly and coherently, verbally and in writing. The post holder will build and maintain effective communication between all members of the multidisciplinary team; across clinical and interdepartmental boundaries with confidence and sensitivity in pursuit of establishing trust and respect throughout the team The post holder will be required to occasionally deal with complex or stressful situations – negotiating with patients, staff and relatives. S/he will be required to provide advice, information and guidance and should be equipped to counsel patients staff and relatives where this is necessary. The post holder will demonstrate a balanced, equitable approach to managing difficult situations for patients, staff and visitors. The post holder will be accountable for managing change within the post holders remit as the organisation develops. Demonstrate and exemplify positive behaviours, attitudes as part of Board wide values and establish effective interdependent functions with other agencies which will support cooperative and partnership working and ensure an inclusive/ participative approach in delivering the Board’s vision of quality joined up services Excluding the post holder’s immediate line management (the Nurse Director and Chief Executive) and his/her subordinates within the housekeeping and catering 11 services and infection control functions, the following are key working relationships with examples of the purposes of these contacts: Members of the Board to ensure the provision of information and support to enable them to effectively fulfill their roles in relation to ensuring effective strategies in relation to HAI and Quality Standards. With all clinical and non-clinical managers and consultants within the hospital, working closely with them in developing all aspects of infection prevention and control and hotel services. With appropriate specialist microbiologists and Infection Diseases Doctor With the CSPD manager to coordinate decontamination policies and procedures With officials of the Scottish Government Health Department to discuss national policy in relation to decontamination and infection prevention and control and to participate in national working groups or planning groups. With national agencies such as Health Protection Scotland, Health Facilities Scotland SSHAIP and Healthcare Improvement Scotland to represent the Board in discussions relating to the monitoring of national standards in relation to HAI, decontamination. (and where required, Food Fluid and Nutrition requirements along with Nutrition Lead). With specialist colleagues in other NHS organisations in meeting and working groups to discuss issues of common concern, share good practice, contribute to the development of common strategies in conjunction with colleagues at senior level both internally and externally. 9 Most Challenging Part of the Job To work in partnership and be sufficiently influential on the behaviour of others over whom the post holder has responsibility and for those for whom the post holder has no formal authority, to achieve and embed the highest possible standards of risk assessment, management processes and day to day working practices relating to decontamination, HAI, tissue viability, housekeeping and catering services Keeping the organisation abreast and ahead of the rapidly developing and politically significant agendas for decontamination, HAI, housekeeping and catering services and related matters Ensuring and facilitating delivery on these agendas through adaptation and revision of the action plans in light of new information, direction developments and /or deadlines To contribute to Local Health Plan, meet national standards and corporate objectives. Retention and recruitment of staff in a changing environment Managing the available resources (time and people) to provide safe and effective patient care while demonstrating/documenting implementation of all quality standards. Prioritising and balancing the demands of the role within the Board alongside national demands and initiatives that form part of the National Health Plan 12 10 Qualifications and/or Experience Specified for the Post by the Employing Authority The post requires an individual who demonstrates competencies in the critical leadership behaviours identified as crucial to achieving success within NHS Scotland: Working in partnership Learning and development Caring for staff Improving performance through team-working Communicating effectively Improving quality Achieving results from National and Local strategies Exemplifies Board Values The post requires high levels of specialist knowledge and skills combined with excellent interpersonal skills to engage others and influence their practice and behaviour. Proven leadership and project management skills and experience in relation to Infection Control and Standard setting/implementation are essential. The post holder must be educated to degree level or equivalent. The post would require a significant training and experience as an infection prevention and control clinician, a high proportion of which should be at management level The post requires a high level of professional knowledge and skills within the infection control area, combined with well-developed interpersonal and operational management skills and a supportive and visible leadership style. The post holder should be willing to function at strategic level in collaboration with the Nurse Director and the Chief Executive. S/he must have the stature to earn the confidence and respect necessary to effectively deliver the agenda of major change and will therefore be able to demonstrate previous successful management experience. 13