s
Title
Code
Level
Credit rating
Pre-requisites
Type of module
Aims
Learning
outcomes/objectives
Content
Teaching and
learning strategies
Learning support
Comments/notes
Operations Management for Logistics
OPM42
7
20
Double
This module focuses on Operations Management, as applied to production
and delivery of tangible products in manufacturing, warehousing and
distribution. It aims:
• to provide students with a basic grounding in the principles and practices
of Operations Management as they apply to logistics;
• to develop an understanding of the application of Operations Management
models and techniques;
• to further develop skills in applying quantitative techniques.
On completion of this module the students should be able to:
Subject specific
1. Identify different types of product delivery system and explain the effect of
product design, product variety and volume upon process choice and
facilities layout;
2. Evaluate the role of operations strategy and operations improvement to
achieve customer satisfaction and competitiveness
3. Apply operations improvement techniques;
4. Demonstrate an understanding of planning and control systems used in
the product delivery system;
Cognitive
5. solve business problems through the application of business
improvement techniques;
6. apply project planning techniques to evaluate the options facing a
manager in a time-constrained environment;
7. apply numeracy and quantitative skills, including data analysis and the
application of business models, to solve problems and to improve business
performance;
8. apply tools and techniques to improve business performance.
The performance diamond
The 4 Vs of operations: volume, variety, variability and visibility
Process and layout types employed in manufacturing and warehousing
Job design and learning curves
Improvement techniques
Statistical process control (SPC)
Quality management evolution and 6 sigma
Process analysis and throughput
Inventory management
Scheduling and resourcing
Capacity management
Manufacturing Resource Planning (MRP)
Project management
Lean operations
Operations strategy
Case studies will be used to explore a range of theories and techniques.
Exercises will be used to develop students’ ability to apply quantitative
techniques and to provide formative feedback.
Workshops - 40 h
Self-study - 80 h
Assessment - 80 h
Total - 200 h
The latest editions of:
Bicheno J, Lean Toolbox, John Bicheno.
Burlton R, Business Process Management : Profiting from Process, SAMS.
Harmon P. Business Process Change, Morgan Kaufmann Publishers.
Allocation of study
hours to activities
Assessment tasks
Type of assessment
tasks
Summative
assessment tasks
which lead to the
award of credit or
which are required for
progression
(expressed as a %)
Assessment tasks
Heizer J and Render B, Operations Management, Prentice Hall
Hill T, Operations Management, Strategic Context and Managerial Analysis,
MacMillan
Johnson R et al., Cases in Operations Management, Pitman.
Krajewski and Ritzman, Operations Management; Strategy and Analysis,
Addison-Wesley.
Magal SR and Word J, Essentials of Business Processes and Information
Systems, Wiley.
Oakland J S, Total Quality Management - the route to improving
performance, Butterworth-Heinemann.
Schonberger and Knod, Operations Management - Improving Customer
Service, Irwin.
Slack N et al, Operations Management, Pitman.
Sheldon C, ISO 14001 and Beyond: Environmental Management Systems
in the Real World, Greenleaf Publishing.
Waller D L, Operations Management: A Supply Chain Approach,
International Thomson Business Press.
Waters CDJ, A Practical Introduction to Management Science, AddisonWesley
Wisniewski M, Quantitative Methods for Decision Makers, Addison-Wesley
Womack J, Jones D and Roos D, The Machine that Changed the World,
Macmillan
Womack J and Jones D, Lean Thinking, Prentice Hall.
Journals
Business Process Management Journal
Operations Management (Journal of the Institute of Operations
Management)
International Journal of Physical Distribution and Logistics Management
International Journal of Operations and Production Management
Logistics Europe
KIS CATEGORY/Activity type
Study hours
%
CATEGORY: SCHEDULED
- hr, - hr.
- 0%, - %.
Type: Lectures, seminars, tutorials, project
supervision, demonstrations, practical
classes and workshops, supervised time in
workshop/ studio, fieldwork, external visits,
work-based learning
CATEGORY: GUIDED INDEPENDENT
Guided
100%
STUDY
independent study
Type: Independent study including wider
- 200 hr
reading/ practice, follow-up work,
completion of assessment tasks, revision
etc
CATEGORY: PLACEMENT*
Type: Learning away from the University
that is not a year abroad or work-based
learning
KIS CATEGORY/Activity type
Further
%
details
CATEGORY: WRITTEN
Type: Written exam/ test (inc. in-class test)
CATEGORY: COURSEWORK
Type: Written assignment/ essay, report,
dissertation, portfolio, project output
CATEGORY: PRACTICAL
Type: Oral assessment and presentation,
practical skills assessment
CATEGORY: VARIES
Type: Set exercises assessing application
of knowledge, analytical, problem-solving or
evaluative skills
Assessment 1. A short formative assignment to clarify the student’s
approach to the case study.
Assessment 2. An individual assignment based on an operations
Brief description of
module content
and/or aims
(maximum 80 words)
Area examination
board to which
module relates
Module
team/authors/coordi
nator
Semester offered,
where appropriate
Site where delivered
Date of first approval
Date of last revision
Date of approval of
this version
Version number
Replacement for
previous module
Field for which
module is
acceptable and
status in that field
Course(s) for which
module is
acceptable and
status in that course
School home
External examiner
management case study – 50%.
Assessment 3. A 90 minute short answer exam - 50%.
The module provides an advanced understanding of the key concepts and
techniques of Operations Management as applied to situations involving a
physical product flow, and particularly in logistics and manufacturing.
N/A
Peter McCullen and Gary Priddis
0
4/1/2003
7/1/2008
6/1/2010
3
MSc Logistics and Supply Chain Management (Compulsory)
MEng Mechanical Engineering Portfolio (Compulsory)
MEng Electrical Engineering Portfolio (Compulsory)
Computing, Engineering and Mathematics
Extending current external examiners on Business School postgraduate
management degrees.