Job description
Job title:
Resourcing Coordinator
Reporting to: Head of Crisis Christmas
Department: Crisis Christmas
Date:
Aug 2010 – Feb 2011
Aim
The Resourcing Executive role will manage the resourcing programme for Crisis Christmas
which attracts gifts-in-kind from companies, PR agencies, community groups and individuals;
and to build relationships with donors. The aim is secure resources so that the CC team can set
up temporary centres at Christmas offering food and shelter and provide a gateway of services
at minimal cost to Crisis.
Dimension
Working within the Crisis Christmas team, you will be responsible for:
o Managing Crisis Christmas gifts-in-kind programme (value approximately £0.4m per
annum)
o Developing relationships with corporate donors and also community groups and
individuals supporters
o Overseeing interns, volunteers or temporary staff members
Salary
£30,000 pa (Pro-rata)
Organisational chart
Principle Accountabilities
 Work with the CC team and Services Heads to develop wish-lists of items that need to be
resourced for each service and for the set up of centres including food, medical provisions,
building supplies and learning & skills materials
 Develop a strategy and plan that attracts resources as gifts-in-kind that have been identified
from the CC wish-lists
 Liaise with the Community Fundraising Team and other fundraising teams to develop a plan
for soliciting gift-in-kind donations from other donor groups
 Create and conduct appeals for resources including appeal mailings, pitches, presentations,
volunteer newsletters and website content
 Work with the Crisis Communications Team to develop a PR plan for the gift in kind
programme and to develop mutually beneficially PR activities with donors
 Account manage relationships with existing donors and maintain their involvement with CC
 Research, identify, cold-call and present pitches to prospective donors and cultivate longterm relationships with them
 Manage community gift-in-kind donations from schools, religious groups, individuals and
office collections which includes producing and communicating a ‘wish list’ of items,
establishing drop-off points, arranging collections of goods and thanking donors
 Organise the sponsorship of guests’ goody-bags and the resourcing of their contents; work
with the Building & Logistics Manager to organise the packing of them
 Develop relationships with grocery retailers local to CC centres for donation of store
vouchers and unwanted food
 Maintain data on donors, pledges, gifts and collection/delivery details on Raiser’s Edge
 Measure progress against targets, identify any shortfalls in resources and report back to CC
team
 Work with the Building & Logistics Manager to coordinate the cost-effective collection and
delivery of gifts from donors, particularly the delivery, storage and logistical arrangements for
food and catering supplies
 Work with the Building & Logistic Manager to monitor and evaluate all donated goods to
ensure a quality standard, reduce waste costs and minimise the environmental impact of
disposing of supplies
 Produce project update newsletter, thank all donors in a timely manner and contribute to the
content of Crisis Annual Impact Report
 Calculate the value of donated gifts for the annual audit and provide report for the finance
team
 Work with the building & Logistics Manager to co-ordinate the return of loaned equipment
and the redistribution of unwanted and excess resources after CC
 Work with the Corporate Partnership Team to identify relationships with CC corporate donors
that may be developed strategically into long-term partnerships with Crisis
 Support the overall work of the CC team, taking part in meetings and tasks as necessary
 Manage interns, volunteers and temporary staff as necessary
General
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To develop and maintain an understanding of the charity’s work and the needs and
circumstances of homeless people
To comply with Crisis policies and procedures, including Health and Safety policies, for
which all employees owe a duty of care both to themselves and others, in accordance with
the Health and Safety at Work Act
To carry out any other duties that may reasonably be required in the light of the main
purpose of the job.
Person Specification
Essential skills, knowledge and experience
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Generating funds or sales from the corporate sector within a fundraising or sales
environment
Developing new business opportunities within the corporate sector, including negotiating and
influencing decision makers at all levels
Account managing and building strong relationship with corporate donors
Managing projects against milestones and deadlines
Skills & Abilities
Well organised, ability to work under pressure and to tight deadlines, results orientated
Excellent written and verbal communication skills
Strong customer service and donor stewardship skills
Ability to work on own initiative and also as part of a team
Good working knowledge of Microsoft office suite and Raiser’s Edge Fundraising Database
Demonstrable commitment to the mission, vision and values of Crisis
Special Requirements
 Able to work unsociable hours including over the Christmas period from 22 to 31 December
 The ideal candidate will not have holidays commitments during the length of the contract.
We encourage applications from all sections of the community particularly those with personal
or previous experience of homelessness.