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Accomplished Web Development, Information Technology, and Digital Marketing professional with progressive experience acquired in a variety of Technical and Administrative environments.
Digital Marketing
Professional Services
Networking
Reputation Management
Project Management
Process Workflows
SWOT Analysis
Critical Thinking
Web Content Management
Information Technology
Information Systems
Social Media Strategy
Desktop Publishing
Keyword Research
Work Breakdown Structure
Positive Mental Attitude
Content Development
Email Marketing
Copywriting
Web Analytics
Documentation
Interviewing
Recruiting
Empathy
December 2014 – July 2015 HireRight: Client Retention & Account Migration Specialist (Interim Contract)
Nashville, Tennessee
Special Projects contractor with industry leading background services firm assisting customer service and technical teams with account migration and client retention initiative.
October 2012 – October 2014 Bradley Arant Boult Cummings LLP: Marketing Technology Coordinator
Nashville, Tennessee
Data Quality Management duties ensuring accuracy and timely processing of added and updated firm contacts
Creating and distributing EMM blasts related to firm publications, newsletters, and events
Managing 360˚ publication process for distinction listings, newsletters, bulletins, and other updates
Triangulating communications between attorneys and proofreaders in draft review process
Uploading and editing materials for firm publications using integrated CMS tools in CRM
Helping with Business Development and Events Team initiatives as needed
Helping lay groundwork for revitalized Social Media and SEO campaigns
Pushing Social Media engagement and awareness campaigns internally to spread organic reach
Executing Web Research tasks including LinkedIn searches to best gauge the highest degree of accuracy in maintaining attorney contact records
Project ownership on massive Interaction Database Migration to Thomson Reuters (Hubbard One /
One North Interactive) CRM systems
Performing miscellaneous Digital Marketing and Information Systems tasks as requested from related departments, including Business Development and Events personnel
March 23, 2015 – Present Trevecca Nazarene University
Enrolled in accelerated Computer Information Technology program for working professionals. Working towards Bachelors of Science degree with expected graduation in December 2016.
2012 – 2014 Nashville State Community College: Business Curriculum with Marketing Concentration
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Recent Technical Training and Study:
2015 JavaScript Essential Training with Simon Allardice
2015 Foundations of Programming: Fundamentals with Simon Allardice
2015 WordPress 4.0 Essential Training with Morten Rand-Hendriksen
2014 SEO: Keyword Strategy In Depth with Matt Bailey
2014 Codecademy.com: HTML5
2014 Codecademy.com: CSS3
2014 Codecademy.com: Python
Binary
WYSIWYG
SharePoint
SnagIt
Firefox
Google Scholar
Visio
W3C
Hexadecimal
Salesforce
QA Testing
Coding
Weissman Scoring
Project
CompTIA
Decimal
FTP
Notepad++
Debugging
Chrome
Google AdWords
Visual Studio
ACM
YouTube
2008 – 2011 Dominion Enterprises (Dealerskins): Web Production Specialist
Nashville, Tennessee
Solving system and team-level challenges as a key member of the Web Production Team
Supporting over 2,000 CMS-based websites while launching in excess of 75 websites a month
Web Content Editing and Client Side Support (Copywriting, Keywords, XHTML, CSS, Graphics)
Monitoring copy/content for quality, accuracy and effectiveness
Developing creative content, default page content, and generated SEO content to meet clients web traffic, search, and social media objectives
Working in high-pressure, ticket-based queue system promptly and accurately executing Production
Department Site Build tasks
Using Project Scope docs, contracts, and checklists to successfully build out web ready client sites
Facilitating work flow processes related to production websites ensuring continuity of support and services being accomplished to established company standards and internet best practices
Maintaining accurate reports and customer records, including contracts, projects, sites, contacts, domains, third party services, work tickets, projects and account history
System-wide upgrade projects to improve overall website performance and user experience including default SEO content rollout, frameless site conversions, and inventory platform migration
Completing Web Support tickets as needed (modifying homepage graphics, video, interactive
JavaScript buttons, overlays, links, custom pages, custom forms, site wide content changes, etc.)
Defining initial SEO strategy, data analysis, keywords, content, and site implementation
Maximizing client site visibility through Search Engine Optimization Best Practices
I have played guitar for most of my life. I was born into a musical family and I’ve been a passionate advocate for artists & musicians my whole life. I am adept at many advanced musical concepts including improvisation, transposition, arrangement, music theory, and modality. I also possess a vast
repository of music knowledge and appreciation which spans generations and genres.
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