STEPHEN P. PHILLIPS
stephen.p.phillips@outlook.com
WWW.LINKEDIN.COM/IN/STEPHENPPHILLIPS
615.495.3389
Qualifications Summary:
 Versatile professional with experience in Digital Marketing, Email Marketing, Project Management, SEO,
Copywriting, Blogging, Social Media, Fundraising, Nonprofit Administration, and Donor Engagement.
Skills Summary:
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Web Marketing
Database Management
Network
Content Management
Project Management
Process Workflows
SWOT Analysis
Critical Thinking
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Front Desk / Reception
Administrative
Information Systems
Social Media
Desktop Publishing
Keyword Research
Work Breakdown Structure
Positive Mental Attitude
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Executive Assistant
Technical Support
Security
Web Analytics
Documentation
Interviewing
Recruiting
Empathy
Experience: Digital Marketing Strategy & Data Quality Management (2008 - Present)
December 2014 – July 2015 HireRight: Client Retention & Account Migration Specialist (Interim Contract)
Nashville, Tennessee
 Client Retention & Account Migration Specialist assisting with massive client migration from Kroll to
HireRight background screening platforms, utilizing customer service and client retention skills to
transition accounts totaling over $2,000,000 in revenue.
October 2012 – October 2014 Bradley Arant Boult Cummings LLP: Marketing Technology Coordinator
Nashville, Tennessee
 Data Quality Management duties ensuring accuracy and timely processing of added and
updated firm contacts
 Creating and distributing EMM blasts related to firm publications, newsletters, and events
 Managing 360˚ publication process for distinction listings, newsletters, bulletins, and other updates
 Triangulating communications between attorneys and proofreaders in draft review process
 Uploading and editing materials for firm publications using integrated CMS tools in CRM
 Helping with Business Development and Events Team initiatives as needed
 Helping lay groundwork for revitalized Social Media and SEO campaigns
 Pushing Social Media engagement and awareness campaigns internally to spread organic reach
 Executing Web Research tasks including LinkedIn searches to best gauge the highest degree of
accuracy in maintaining attorney contact records
 Project ownership on massive Interaction Database Migration to Thomson Reuters (Hubbard One /
One North Interactive) CRM systems
 Performing miscellaneous Digital Marketing and Information Systems tasks as requested from
related departments, including Business Development and Events personnel
Education: Trevecca Nazarene University College of Lifelong Learning, CIT 8 Cohort
March 23, 2015 – Present Trevecca Nazarene University
Enrolled in accelerated Computer Information Technology program for working professionals. Working
towards Bachelors of Science degree with expected graduation in December 2016.
2012 – 2014 Nashville State Community College: Business Curriculum with Marketing Concentration
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STEPHEN P. PHILLIPS
stephen.p.phillips@outlook.com
WWW.LINKEDIN.COM/IN/STEPHENPPHILLIPS
615.495.3389
Professional
Development:
Recent Technical Training and Study:
 2015 JavaScript Essential Training with Simon Allardice
 2015 Foundations of Programming: Fundamentals with Simon Allardice
 2015 WordPress 4.0 Essential Training with Morten Rand-Hendriksen
 2014 SEO: Keyword Strategy In Depth with Matt Bailey
 2014 Codecademy.com: HTML5
 2014 Codecademy.com: CSS3
 2014 Codecademy.com: Python
Technical
Knowledge:
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Word
Access
SharePoint
Vista
Firefox
Yahoo
HootSuite
Tumblr
Twitter
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Excel
Publisher
Salesforce
Windows 8
Internet Explorer
Google
MyEmma
LinkedIn
Facebook
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PowerPoint
Notepad
DocuSign
Windows 7
Chrome
Bing
WordPress
Klout
YouTube
Additional Experience:
May 2012 – September 2012 Bradley Arant Boult Cummings LLP (Office Team): Database Migration Manager
Nashville, Tennessee
 Data entry, creative problem solving, email, records management, queries, web research,
deductive reasoning, training and managing other temporary associates on occasion
 Handled approximately 40,000 work tickets from Database Migration Project
 Groomed and consolidated data redundancies in Duplicate Contacts
 Bought out of contract in October 2012 for permanent position on the BABC Marketing Team
2008 – 2011 Dominion Enterprises (Dealerskins): Web Production Specialist
Nashville, Tennessee
 Solving system and team-level challenges as a key member of the Web Production Team
 Supporting over 2,000 CMS-based websites while launching in excess of 75 websites a month
 Web Content Editing and Client Side Support (Copywriting, Keywords, XHTML, CSS, Graphics)
 Monitoring copy/content for quality, accuracy and effectiveness
 Developing creative content, default page content, and generated SEO content to meet clients
web traffic, search, and social media objectives
 Working in high-pressure, ticket-based queue system promptly and accurately executing Production
Department Site Build tasks
Guitar / Composition / Songwriting / Performance / Coaching / Instruction
I have played guitar for most of my life. I was born into a musical family and I’ve been a passionate
advocate for artists & musicians my whole life. I am adept at many advanced musical concepts
including improvisation, transposition, arrangement, music theory, and modality. I also possess a vast
repository of music knowledge and appreciation which spans generations and genres.
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