Syed Minhal Hussain Personal Information » 58/P Block-2 P.E.C.H.S Karachi, Sindh 75400 Pakistan Phone: 9221-4540862 Cell Phone: +923332192854 syedminhal@yahoo.com Birthdate: 20, Aug 1983 Gender: Male Martial Status: Single Nationality: Pakistani Objective Looking to join a progressive organization that offers potential growth, employment benefits and career development opportunities. My strengths are persistent and dedication with an inner drive to succeed and accomplish goals. Experience November 2007 1-Link (Guarantee) Limited to Systems Engineer Date Working as a Team Leader in 1-Link System Operations. Karachi, Pakistan October 2006 ABN Amro Bank N.V Head Office Karachi, Pakistan to Alternative Distribution Channel Support November 2007 Worked in Infrastructure Operations as Alternative Distribution Channel Support. June 2002 to August 2002 ITCN Asia Secretariat, U.S Publishers (Pvt) Ltd. Karachi, Pakistan Internee Worked as an internee in I.T department of ITCN Asia Secretariat. Education 2006 University of Karachi BCS, Computer, GPA: 3 Karachi, Pakistan 2002 NCR Education Center Diploma in Information Technology, IT, GRADE: A+ Karachi, Pakistan 2001 Oclits Diploma, Oracle 8.0 Developer 2000 Karachi, Pakistan 2000 Govt. National College H.S.C, Pre-Engineering Karachi, Pakistan 1998 Gulistan Shah Abdul Latif School S.S.C, Computer Science, GRADE: A Karachi, Pakistan Activities Participated in ITCN Asia 2002. Participated in Roma Business Solutions (Oracle VAD) Launch Event 2006. 1 Skills Languages: C/C++ Java 2 Visual Basic 6.0 SQL Database: Oracle 8.0 M.S Access SQL Server 2000/2005 Operating System: Windows 200/2003/Xp Unix Solaris 8.0 Projects Telecos on UBPS Working as Project coordinator for UAT and cutoff of Warid, Ufone and other telecos on Utility Bill Payment System. AWI ATM withdrawal insurance UAT and cutoff on ABN Amro Bank ATM network. Prime Bank Migration Migration of Prime Bank ATMs to ABN Amro Bank Network. Prime Bank cutover as 1-Link member bank. UBPS on 1-Link Working as Project coordinator for Utility Bill Payment System on 1-Link. Certification of different member banks (HBL, NBP, UBL, Bank Alfalah) for UBPS. Key Responsibilities Ensuring the smooth operations of 1LINK Switch. Develop, update and enforce the Disaster Recovery and IT Service Continuity plan. Monitor 1LINK Associated services (VISA/ SMS) and their availabilities. Provide leadership and direction to Operations team. 2 To work with the team members in order to deliver the backend IT Infrastructure services Develop and enforce SOPs and ensure that every major change in the infrastructure is well planned and fully documented. Develop and maintain Service Levels for critical systems. Coordinate and liaison with technology providers for the timely executing of support services, keeping a close eye on the service quality & service levels. Align the IT infrastructure with company’s business goals. Participate in new projects with a leading role in System Operations, liaison with internal team and contribute to the timely and optimal delivery of project objectives. Prepare activity plans and reports, as well as high-level management reports regarding the working and efficiency of IT Systems Infrastructure and Services delivered. To be updated with new technology developments in the area of Systems and related tools/applications to evaluate their applicability to company’s IT setup, in order to plan the future roadmap and strategy of infrastructure accordingly. Implementation of System and Application security. Certification & Cutoff of new Member Bank on 1-Link. Implementation of ADC services on 1-Link (IBFT, Internet Banking, UBPS, KIOSK). Liaison with 1LINK Dispute Resolution Unit. Develop and update 1-Link Operational Documentation. Certification Brain Bench Certified Transcript I.D = 3454053 1) Computer Fundamentals. 2) RDBMS Concepts. 3) Programming Concepts. 3