BIO, 9th Edition
TEST BANK
Module 12
Group Dynamics and Performance
Multiple Choice Questions
Which of the following factors affect group development and performance?
Context
Purpose
Structure
Process
All of the above
Answer: E
The following elements contribute to the composition and diversity of a team
Attributes
Demographic characteristics
Member’s needs
All of the above
Answer: D
Group technology has the following dimensions
Task Predictability
Problem Analyzability
Interdependence
All of the above
Answer: D
Expectations shared by group members of how they ought to behave are
Ethics
Norms
Guidelines
Tasks
Values
Answer: B
Individuals who are interested in getting the job done assume
Role differentiation
Task roles
Relationship roles
Individual roles
Answer: B
An individual member of a group who does not subscribe to the group’s norms is a
Deviant
Blocker
Dominator
Aggressor
Avoider
Answer: A
BIO, 9th Edition
TEST BANK
Leaders in small groups play a critical role in fostering
Events
Conditions
Performance
Behavior
Answer: C
Homan’s framework consists of
Elementary concepts
Intermediate concepts
Abstract concepts
A&C
All of the above
Answer: D
Which of the following is not generally referenced as a static aspect of group dynamics
Activities
Purpose
Name
Constitutional structure
Answer: A
The pattern of interactions among group members as a group develops and achieves goals is defined as
Intellectual capacity
Composition diversity
Group dynamics
None of the above
Answer: C
The characteristics of an organization’s environment include
Competitive pressures
Information technology
Management philosophy
Business strategy
Answer: A
Goals and objectives are critical for effective group performance because
They are the reason group members come together
They influence the evolution of the group
They specify the task and help to frame the groups
All of the above
Answer: D
Which of the following attributes are likely to affect an individual’s activities that may influence the
groups’ performance?
Basic knowledge
Personality characteristics
Attitude
All of the above
BIO, 9th Edition
TEST BANK
Answer: D
When one member of a group is the only representative of an ethnic minority, this will affect
The member’s attributes
The member’s demographic characteristics
Both a & b
Neither of the above
Answer: C
Individual needs that affect an individual’s motivation to participate in the group, include
Love, adoration
Rest, relaxation
Power, achievement
Style, grace
Answer: C
Group performance is strongly measured by such factors as
A)
learning curve
B)
preference
C)
flexibility
D)
centralization
Answer: A
Advances in computer technology and software, such as the Internet, groupware, and email enable the
A)
decentralized groups to outperform others
B)
a more decentralized communication structure
C)
better decisions and greater member satisfaction
D)
larger teams to work on projects
Answer: D
A work team comprised of individuals who believe in giving an honest days' work to their employer could
readily develop a
A)
low productivity norm
B)
high productivity norm
C)
disagreement regarding productivity
D)
none of the above
Answer: B
Initiator, coordinator, information seeker and information giver are examples of
A)
relationship roles
B)
individual roles
C)
task roles
D)
none of the above
Answer: C
The most popular members of group are said to assume
A)
relationship roles
B)
individual roles
C)
task roles
D)
none of the above
BIO, 9th Edition
TEST BANK
Answer: A
Sometimes individuals act in a manner that is detrimental to group performance. These individual roles
include
A)
evaluator, critic, timekeeper
B)
observer, commentator, follower
C)
avoider, recognition seeker, dominator
D)
all of the above
Answer: C
Knowledge and awareness of different roles are important for the manager or team leader to understand
because
A)
group members often function according to the role they choose
B)
discourages dysfunctional roles in the group
C)
lends itself to greater productivity
D)
none of the above
Answer: A
The text discusses multiple dimensions of status among members of a group. Status can be thought of as
A)
listening more attentively to others
B)
improving one's acceptability
C)
characteristics one member brings to the group
D)
all of the above
Answer: D
An individual member of a group whose behavior differs from the group's norms is known as a
A)
timekeeper
B)
evaluator
C)
deviant
D)
slider
Answer: C
Observers, more often than group members, can identify subgrouping patterns. Subgrouping may be easily
observed by noting
A)
seating arrangements
B)
disagreement between members
C)
which member absorbs emotions
D)
which member is blamed for group failure
Answer: A
The following role greatly influences all factors that determine group development and performance
A)
covert role players
B)
scapegoat
C)
recorder
D)
leader
Answer: D
Ringleman found that the effort extended by a group was less than the sum of individual efforts. This
effect is known as
BIO, 9th Edition
TEST BANK
A)
B)
C)
D)
free riding
social loafing
performance monitoring
performance consequences
Answer: B
Social loafing and free riding can be controlled by
A)
rewarding cooperative behavior
B)
encouraging development of norms
C)
encouraging members to make a full contribution to group effort
D)
all of the above
Answer: D
Unlike structure and process characteristics, which can be shaped by the team, cohesiveness is an outcome
of
A)
how group members interact
B)
trust, confidence, and acceptance among members
C)
members dedicated to both the team and to task accomplishment
D)
all of the above
Answer: D
Student team projects frequently get into a groupthink mode that negatively affects their results.
Groupthink can be prevented by
A)
the leader encouraging dissension between members
B)
testing the group's ideas on outsiders
C)
appointing a member to questions the groups assumptions and actions
D)
all of the above
Answer: D
Groups go through developmental stages as members struggle with both tasks and interpersonal
relationships. Effectiveness requires
A)
orientation
B)
acceptance
C)
maturity
D)
none of the above
Answer: C
For leaders to influence small groups to perform at optimal levels, they must practice two types of leader
behavior.
A)
performance monitoring
B)
performance consequences
C)
performance evaluation
D)
all of the above
E)
a&b
Answer: E
BIO, 9th Edition
TEST BANK
Module 12
Group Dynamics and Performance
True/False Questions
The behavior of group members must be considered as a system of behavior.
Answer: True
Context refers to the environment in which groups operate.
Answer: True
All small groups have goals and objectives to obtain.
Answer: True
Clearly defined goals are not critical for effective group performance.
Answer: False
Any group must fulfill its members’ needs to some degree to motivate the members.
Answer: True
Individuals who prefer to work alone tend to be more effective in that setting.
Answer: False
Work design influences the activities and interactions of group members.
Answer: True
Individuals who assume task roles often emerge as the informal leaders of work groups.
Answer: True
An encourager attempts to control the group and the discussion.
Answer: False
Groups with a more homogenous makeup will have more conflict, poorer communication and less
member satisfaction.
Answer: True
Centralized groups as a whole are more satisfied with their experience than decentralized groups..
Answer: False
Most argue that effective work groups range in size from 13-15 members.
Answer: False
Advances in computer technology and software, are enabling larger teams to work on projects.
Answer: True
Triads are a balanced example for all groups as they evenly divide by thirds.
Answer: False
Groups develop by working through complex relationships between the group leader and their
members.
Answer: True