KATHRYN S. BAILEY
58 Jumpgate Loop - Elkton, MD 21921
kathryn.bailey5@gmail.com - 443-406-0715
OBJECTIVE
Obtain a communications or public relations/affairs position that utilizes my diverse background in
communications, marketing, editing, special events planning, and business development operations.
QUALIFICATIONS SUMMARY
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Proven track record of establishing and managing successful communications, marketing, training, and
special events initiatives.
Understands traditional and new media communication and marketing, including print, e-mail, Web,
social networking, live and virtual events.
Superior interpersonal and collaboration skills; ability to work with all staff levels, including senior
government/ private sector, technical, and non-technical personnel.
Excellent grammar, editing, and proofreading skills. (Currently employed as a faculty advisor to UMUC’s
Effective Writing Center.)
Able to interview subjects and write in both news and features styles.
Able to multitask, prioritize, and follow through in a fast-paced environment; attentive to details.
Extensive experience with process improvement principles and work products.
Security Clearance: Active Top Secret/SCI with Lifestyle Polygraph
PROFESSIONAL EXPERIENCE
Creative Services:
 Established and managed the communications and training components to an agency-wide process
improvement initiative, successfully establishing high visibility and acceptance for the program.
 Composed and edited documents, including:
o Case Studies/Testimonials
o Newsletter Articles
o Web and Wiki Content
o Brochures/Promotional Content
o Documents and Templates
o Proposals
o Press Releases
 Created and facilitated government program’s first social media/blog discussions and feedback.
 Conceptualized program website redesign: Wrote content, managed graphics production, and
diagramed navigation.
 Maintained website files configuration management using IBM Clear Case.
 Developed and managed internal newsletter process to include content solicitation, editorial summary
composition, review, and design.
Training:
 Developed and managed large-scale training initiative to include pre-and post-course communications,
registration, and onsite management.
 Conferred with subject matter experts to develop face-to-face and web-based course content.
 Gathered, analyzed, and reported key training program metrics.
Kathryn S. Bailey
Business Development Operations:
 Managed all technology partner certification requirements, applications, and renewals; built
partner/employee relationships; obtained company’s first Microsoft Gold and Cisco Premier
Partnership certifications.
 Lead team of technical subject matter experts in monthly meetings, communicated technical
knowledge and certification mentorship to staff; increased employee technical certifications.
 Instituted and administered all back-end technical functions for Salesforce.com CRM software:
monitored the sales pipeline and new leads, designed and generated custom sales pipeline reports.
Special Events/Employee Programs:
 Managed and attended several local and national tradeshows. Organized staffing, technical
demonstrations, logistics, media relations, and lead generation—always within budget.
 Collaborated with local media to promote company open houses and special demos.
 Coordinated and managed company social events for 300+ personnel, which included venue and food
and beverage selection, budget management, onsite management, and audio visual coordination.
 Developed and managed Employee Lead Generation Program; distributed and tracked leads, and
coordinated prize distribution and/or incentive pay-outs.
 Planned additional social events, to include the Maryland Preakness Stakes functions and upscale
weddings.
Administration:
 Executive Assistant
o Provided day-to-day executive administrative assistance, with extensive dealings in the
company’s due diligence and merger process; compiled monthly financial and status reports.
 Facilities Coordinator
o Responsible for day-to-day office management for 40,000 SF/300 employees
WORK HISTORY
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Dynamics Research Corporation: 8/04–Present (acquired Impact Innovations Group)
University of Maryland, University College: 11/10 – Present
Impact Innovations Group: 1/95–8/04
Additional administrative and special events positions with Howard County MD Government, Maryland
Jockey Club, Martin’s West Catering, Embassy Suites and Ramada Hotels.
TECHNICAL EXPERIENCE:
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Microsoft Office Applications (2003/2007)
Microsoft Project (basic)
IBM Clear Case
HTML (basic)
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Microsoft SharePoint
Microsoft Visio (basic)
Adobe InDesign (basic)
SalesForce.com CRM Management
EDUCATION:
University of Maryland, University College, College Park, MD
- B.A. Communication Studies, 2008 Focus: Technical Editing and Public Relations
University of Phoenix, Columbia, MD and Towson University, Towson, MD
- Additional undergraduate coursework in business management, marketing, and music education.
EDUCATIONAL ORGANIZATIONS:
Lambda Pi Eta and Alpha Sigma Lambda honor societies.