JOE BLOW
77 Napa Valley Ave.  Big Town, Ontario L4H 1M3
Joeblow@sympatico.ca  (905) 900-8907  (416) 900-1440
TECHNOLOGY SALES MANAGEMENT
BUSINESS DEVELOPMENT 
STRATEGIC SALES PLANNING  TEAM MANAGEMENT
Highly accomplished technology sales leader with proven success in identifying new business
opportunities, strategy and policy development, and customer relationship management in both domestic
and global markets. Successful entrepreneur and top sales generator for technology firms of all sizes.
Adept at identifying, establishing, and maintaining strong, solutions-based sales relationships with
customers, providing technical insight and business acumen to determine and implement robust hardware,
software, and CRM solutions. Sharp analytical and problem solving skills, with a keen awareness of
industry trends and emerging technologies.
CORE COMPETENCIES
 Organizational Leadership
 Business Analysis
 Operations Management
 IT Strategic Sales
 Sales Force Development
 Account Management
 CRM Solutions
 Emerging Technologies
 Solutions-Based Sales
PROFESSIONAL EXPERIENCE
IS COMPUTER COMPANY SYSTEMS – Woodbridge, Ontario
2002-Present
Manager National Accounts Technical Services
Recruited to newly created position to establish and oversee all day-to-day operations of Technical
Services Division, supervising 5-member sales team, call centre staff, and 20-member technical team in
sales and support of service offerings. Identify, cultivate, and maintain strong relationships with new and
potential clients, collaborating extensively with clients throughout needs analysis, negotiation, pricing,
development of SLA, and delivery of service. Monitor sales trends and team activities, producing and
analyzing reports to ensure ongoing increase in sales volume.
Key Achievements:
 Created organizational sales process by integrating existing underutilized programs with new
strategic programs, creating strong, customer-focused sales methodology.
 Coordinated and drove implementation of training program for sales force, ensuring proficiency
with sales strategy and service offerings while creating strong, highly productive teams.
 Recognized for continual increase in sales with Employee of the Quarter award (Q1/2003).
 Spearheaded 400% increase of service-related call volume through implementation of proactive
new projects and programs.
 Achieved and maintained industry positioning as Top 5 Service Provider throughout GTA region.
MPX DATA SYSTEMS INC. – North York, Ontario
1997-2002
Director of Sales, Eastern Canada
Managed all sales account activities throughout sales of hardware, software, and business management
systems, overseeing entire sales process from pre-sales presentations and customer relationship
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JOE BLOW
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PROFESSIONAL EXPERIENCE CONTINUED
development to documentation. Produced and analyzed sales reports to establish sales targets and ensure
positive growth, as well as developing projection reports for all product offerings.
Key Achievements:
 Successfully developed loyal and lasting client base of over 1000 Collision Repair Facilities and
dealerships throughout Eastern Canada, while achieving and maintaining 85% customer retention rate.
 Continually exceeded sales goals, increasing hardware and software sales by 200%, and business
management system sales by 120%.
 Recognized as top sales executive in North and South America by parent company.
SIBS RESTAURANT – North York, Ontario
1994-1997
Operations Manager
Coordinated facility renovations and business opening, while managing all day-to-day operations in
demanding service-based industry. Recruited, trained, and supervised teams in all areas, as well as
managing inventory, bookkeeping, sales, and marketing. Introduced new service offerings focused on
expanding market reach, increasing bottom-line profits by 25% within first year.
ADDITIONAL EXPERIENCE
ALDO BOUTIQUE – Sales Manager
TRISTAN & AMERICA – Senior Sales Manager
EDUCATION
Studies in Business Administration  University of British Columbia– Vancouver, British Columbia
Professional Training: LAN Administration Diploma, Novell Certified Netware Administrator (CNA)