Safeguarding Adults Board Business plan progress report
2010 /11
Priority Work Stream 1 – Embedding principles and good
practice through leadership
Overall Outcome: Safeguarding adults principles and practice are embedded at every level in partner agencies
through leadership and management, to make potentially vulnerable people safer.
What we are going to do
Lead
person
By when
Measurement of progress
to be used
Gain senior nonexecutive
involvement from Devon
County Council and
Devon Primary Care
Trust
Jennie
Stephens
Jenny
Winslade
+ lead for
each
agency
September
2009
Senior non executive
representative to be
member of Safeguarding
Board, or a safeguarding
planning group that links to
the SAB
Outcomes
1 – For public
2 – For professionals /
organisations
1 – An appropriately resourced,
prioritised and joined
up service
2 – Top level leadership and
involvement in planning
and monitoring safeguarding
Progress /
achievement
DCC’s Safeguarding
Improvement and
Delivery Board
includes non
executive lead
members and is linked
to the SAB through
ACS, now Peoples
services, Director.
There are similar
links between the SA
Board and Boards
within other
organisations with
non exec members
Priority Work Stream 2 – Quality and Performance
Overall Outcome: Quality and performance monitoring of safeguarding services is used to improve
safeguarding services.
What we are going to do
Lead
person
By when
Measurement of
progress to be used
Outcomes
1 – For public
2 – For professionals /
organisations
Information available on
safeguarding practice quality in
Devon
2 – As above
Also able to show quality
evaluation to regulatory bodies
Develop quality
monitoring process for
compliance with
standards, policy and
guidance by all
partners and includes
service user experience
Paul
Grimsey,
Angela
O’Rielly
+ lead for
each
agency
January 2010
Agreement by all partners
on quality standards and
monitoring process to be
used
Use quality and service
user experience
information to improve
safeguarding services in
all partners
Paul
Grimsey
+ lead for
each
agency
March 2010
Descriptions of how
quality and service user
experience have
contributed to service
improvements
1 – Service planning and
improvements based on quality
priorities
2 – As above.
Also able to show evaluation of
quality being used to
improve services.
Publish Annual
Safeguarding
Performance Report
Giles
Gardner
+ lead
for each
agency
September
2009
Report published
1 – Information available on
safeguarding performance in
Devon. Service planning and
improvements based on
performance priorities
2 – As above
Also able to show performance to
regulatory bodies
Progress /
achievement
Safeguarding
Investigation feedback
process in place.
Service user
feedback interviews
have been
commissioned.
Multi agency
safeguarding quality
audits taking place
Service user and
quality feedback
being used to
improve investigation
processes including
improvements in
recording processes
and in how service
users are involved in
investigations
Annual Report
includes performance
information and
examples of positive
outcomes for
individuals
Priority Work Stream 3 – Involvement
Overall Outcome: Service user, carers and service provider involvement are used to improve safeguarding
services.
What we are going to do
Lead
person
By when
Measurement of
progress to be used
Develop strategy and
processes for
independent provider
involvement, through
the Devon Provider
Engagement Network
and Devon Provider
Forums
Paul
Grimsey,
+ lead for
each agency
December
2009
Independent providers
have opportunities to
contribute planning and
development of
safeguarding services
and policies. Evidence of
examples of this
involvement from
providers
Outcomes
1 – For public
2 – For professionals /
organisations
1 – Improved engagement and
involvement of providers in
development of safeguarding
practice and services
2 – Improved engagement and
involvement of
providers in development of
safeguarding
practice and services
Develop strategy and
processes for users of
safeguarding services,
and their carers, through
LINk and other targeted
voluntary sector
groups. (This strategy to
link with the
communication
strategy, wider joint
agency engagement
strategy and carers
strategy)
Angela
O’Reilly with
support from
Alison Lear
+ lead for
each
agency
December
2009
Service users and carers
will
have opportunities to be
involved in the planning
and
improvement of
safeguarding services in a
variety of ways including:
Communication of •
information & feedback.
Questionnaires/surveys.•
Membership of joint
agency
1 – Improved engagement and
involvement of
service users and carers in service
planning
and development. Training will be
provided to
support peoples’ meaningful
involvement at
meetings.
2 – Engaging effectively with users
of safeguarding services, and their
carers, will provide staff with a
different perspective and a more
Progress /
achievement
Independent providers
representatives have
joined the board and
regularly attend
Safeguarding Adults
Team meetings.
The Provider
Engagement
Network has been
involved in
developing plans for
quality and safety
improvement support
being developed
through NHS Devon
A representative from
a service user led
organisation has
joined the Board
liaises with a range of
service user and carer
representative groups.
safeguarding working
groups /boards.
Evidence of the impact of
involvement from service
users and carers
complete picture from which to
make decisions on service
development.
Priority Work Stream 4 – Training and Workforce
Overall Outcome: Training and workforce development improves the safeguarding of vulnerable adults
Supporting Adult Community strategy, and board objectives across ACS and Partners
What we are going to do
Lead
person
By when
Measurement of
progress to be used
Deliver Safeguarding
Adults Workforce
Development plan
incorporating MCA and
DLS to meet the
workforce development
requirements of partners
in the
statutory & PVI sector
Piers Tetley
+ lead for
each agency
April 2010
Number of training
places offered against
requirements
Review implementation of
the
Safeguarding Adults
Workforce
Development Plan with
business partners and
identify any further WD
requirements
Piers Tetley
+ lead for
each agency
Quarterly
formal
review
through
training sub
group.
Ongoing
review
through
business
partnerships
Training continues to
meet the safeguarding
requirements of the
workforces
Outcomes
1 – For public
2 – For professionals /
organisations
1 – Lessen the risk of abuse from
poor practice.
Ensure that abuse is identified and
addressed using Safeguarding
process and procedure
2 – Workforce aware of policies
procedures and legislation to
ensure reduction of risk to service
users from abuse or poor practice
1 – Lessen the risk of abuse from
poor practice.
Ensure that abuse is identified and
addressed using Safeguarding
process and procedure
2 – Workforce aware of policies
procedures and legislation to
ensure reduction of risk to service
users from abuse or poor practice
Progress /
achievement
The Safeguarding
Adults Workforce
Development plan
incorporating MCA
and DLS continues to
be delivered to all
agencies and sectors
and regularly reports
to the board on
delivery and
evaluation of training
Training review
carried out and new
training programme
developed that builds
on feedback, policy
developments and
best practice.
Priority Work Stream 5 – Mental Capacity Act and
Deprivation of Liberty Safeguards
Overall Outcome: Mental Capacity Act and Deprivation of Liberty Safeguards are implemented in order to
comply with peoples decision making rights
What we are going to do
Lead
person
By when
Measurement of
progress to be used
Outcomes
1 – For public
2 – For professionals /
organisations
Peoples statutory rights in decision
making
complied with
Progress /
achievement
To ensure full compliance
with the requirements of
the
Mental Capacity Act –
details in Safeguarding
Adults Team Business
MCA section
introduce new MCA and
DLS
indicators within the
existing
directorate performance
management and service
monitoring
arrangements–
details in Safeguarding
Adults Team Business
MCA
section
To develop a user and
carer
involvement strategy for
MCA and DLS– details in
Safeguarding Adult Team
Business MCA section
Sharon
O’Reilly
+ lead for
each
agency
details in
Safeguarding
Adults
Team
Business
MCA section
See next action
Sharon
O’Reilly
+ lead for
each
agency
details in
Safeguarding
Adults
Team
Business
MCA section
Being developed by
Sharon O’Reilly
Peoples statutory rights in relation
to deprivations
of liberty complied with
completed
Sharon
O’Reilly
+ lead for
each
agency
details in
Safeguarding
Adults
Team
Business
MCA section
Evidence of outcomes
from service users
involvement
Improved processes and practice
for complying
with Peoples statutory rights in
decision making,
and in relation to deprivations of
liberty
Service user and care
representative is
member of MCA sub
group to support user
and carer involvement
MCA implementation
plan has been
completed. Further
work on embedding
the act in all agencies
Priority Work Stream 6 – Communication
Overall Outcome: Communication strategies support people to keep safe and improve safeguarding services in
all partner organisations.
What we are going to do
Lead
person
By when
Measurement of
progress to be used
Easy Read versions of
Safeguarding and MCA
and DLS public
information Fact
Sheets
Paul
Grimsey
+ lead for
each agency
August
2009
Easy Read Fact Sheets
published and publicised
through specialist service
user groups
Compile and implement
multi-agency
communications
strategy
Paul
Grimsey
+ lead for
each
agency
September
2009
Communication Strategy
progress to be reported to
Safeguarding Adults
Board
Outcomes
1 – For public
2 – For professionals /
organisations
1 – Improved access to information
on Safeguarding, and MCA and
DLS rights and processes
2 – Improved communication to
people with communication
challenges
1 – Improved access to information
on Safeguarding, and MCA and
DLS rights and processes
2 – Improved awareness and
understanding of risks, rights and
services by the public including
people who use services.
Improved awareness and
understanding of duties, policies
and procedures by staff in all
services
Progress /
achievement
completed
completed