1 1 LIZ: Good afternoon. My name is Liz Moreno (phonetic) 2 and I’m an Abstinence Content Specialist for the CBAY PTN 3 (phonetic) contract at PalTech with the (???) Bureau. I’ll 4 be the moderator today and on behalf of our team, I’d like 5 to welcome you to this Webcast. We are glad you could join 6 us today and hope that you will find today’s presentation 7 of Teen Online Social Networking to be beneficial. Thank 8 you for taking the time to gain a better understanding of 9 teens and how they communicate online. We appreciate all 10 the work you’re doing to help (???) and encourage youth to 11 make healthy decisions for a healthy future. Keep up the 12 great work. Before I introduce our speaker, I’d like to go 13 over a few key points. Currently your telephone lines are 14 in listen-only mode to avoid any background noise. After 15 the presentation, you’ll have the opportunity to ask Dr. 16 Rosen (phonetic) questions and I’ll give you instructions 17 on how to un-mute your lines if you’re interested in doing 18 so. You will receive an email shortly after the Webcast 19 with an evaluation form attached. We would greatly 20 appreciate it if you take a few minutes to complete and 21 return the evaluation form. We value your feedback as we 22 are always looking for ways to improve how we serve you. It 23 is my pleasure today to introduce Dr. Larry Rosen. Dr. Rose 24 is past chair and professor of psychology at California 25 State University, Dominguez Hills. He is a research EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 2 1 psychologist, computer educator and is recognized as an 2 international expert in the psychology of technology. Over 3 the past 25 years, Dr. Rosen and his colleagues have 4 examined reactions to technology among over 20,000 5 children, teens, college students, parents, business 6 managers, secretaries, school teachers and university 7 administrators in the United States and in 23 other 8 countries. He has written three books, many articles to 9 professional journals, over a dozen monographs, has given 10 national and international presentations and writes a 11 column for the bimonthly newspaper “The National 12 Psychologist.” His newest book include “Me, MySpace and I: 13 Parenting the Next Generation” and “Me, My E-Life and I: 14 Teaching and Raising the Next Generation.” Both published 15 by Palgrave MacMillan (phonetic). Dr Rosen’s current 16 research includes an examination of the impact of MySpace 17 on parents and adolescents, five studies of online dating, 18 an examination of multitasking and English literacy in 19 children and adults, an assessment of preferences for peer 20 versus expert opinions on the Internet and a series of 21 studies of the impact of video game playing by children, 22 teenagers and young adults. Dr Rosen received his BA in 23 mathematics from UCLA and earned his Ph.D. in psychology 24 from the University of California at San Diego. And now I’d 25 like to hand it over to Dr. Rosen. EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 3 1 DR. ROSEN. Thank you very much, Liz and – good – let’s 2 see it’s – it’s “Good morning” for me since I’m on the 3 Pacific Coast time and it’s “Good afternoon” for many of 4 you and maybe even “Good evening” for all I know. Anyway, 5 what I’m going to do today talk about how you can keep your 6 wired kids safe online. And I understand you all have 7 copies of PowerPoint which will be very helpful. And I’m 8 going to talk today about who these kids are. What are the 9 kids like today? What is this new generation of children 10 like? What exactly are they doing online? What are they 11 spending all this time doing? What about the dangers out 12 there? Do we have problems with cyber-bullying? Do we have 13 problems with predators? And then how is their generation 14 different from yours and from your parent’s generation? And 15 finally we’re going to spend some time talking about what 16 parents and educators can do to keep these kids safe. 17 (PAUSE) First of all, what are the kids doing? Well, all of 18 our research shows that they are spending an – a huge 19 amount of time online and I’ll show you some statistics in 20 a moment that I hope will shock you. But primarily what 21 they’re doing is two areas of things. One they are playing 22 or communicating and that would mean they’re talking on 23 their cell phone; they’re text messaging – which by the way 24 they actually do more text messaging on their cell phones 25 than talking on their cell phones these days which I think EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 4 1 is very telling about what this generation is all about. 2 They are often playing video games, watching television and 3 of course, they’re continually plugged into their iPods no 4 matter what they’re doing. I teach at a university and one 5 of the things I’ve noticed more with my students these days 6 is that they’ll come into class with their iPod ear buds 7 firmly implanted in their ears and they will stay there for 8 the entire class. Whether they’re listening or not to me is 9 an open question although every time I seem to ask them, 10 they say, “Of course I’m listening to you and I’m listening 11 to my music and I can keep track of everything that I’m 12 doing and I’ll be glad to repeat back everything you just 13 said” which they can do pretty effectively actually. 14 Surprisingly. (PAUSE) What I’m also going to talk about is 15 their online activities. I’m going to spend a lot of time 16 talking about what exactly is it that they do? What do they 17 do on MySpace? (CLEARS THROAT) Excuse me. What do they do 18 on Facebook? What kind of chatting do they do online and 19 what are all these new kinds of Web sites that are around 20 do they take advantage of? Do they YouTube? Do they 21 Twitter? Do they SecondLife? By the way, notice that all of 22 those now have become verbs like “Googling” somebody. It’s 23 now a verb. (PAUSE) I’m having a little bit of trouble with 24 the slides going a little slowly so if I pause a little bit 25 it’s only because I’m waiting for my version of the slide EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 5 1 to show up. On the next slide where you see the – the big 2 chart – what I want to point out to you is that this is 3 some study of about 2500 kids between the ages of 11 and 4 17. So we’re looking at quite a bit of research over quite 5 a few years and on the left hand side you will see the 6 various technological activities that the kids might be 7 doing. And on the right hand side you will see how many 8 hours a day they are spending. Now if you’ll notice, at the 9 bottom, actually it says that they are using over 20-and-a- 10 half hours of technology a day. And if you notice the 11 numbers, they’re pretty much split. They’re almost always 12 listening to music – about three-and-a-half hours. They are 13 watching television a couple of hours a day. They’re online 14 a couple hours a day. They’re on their computer doing other 15 things a couple hours a day. And how do they do it all? 16 Don’t they sleep? Well, of course they sleep, although they 17 don’t sleep enough. We know that. But what they’re doing is 18 exactly what this child is doing is they are multitasking 19 and these are some pictures of kids – real kids – 20 multitasking is what they do. The one in the bottom right 21 is actually doing her homework. You can’t home (phonetic) 22 into that screen far enough to notice that but she’s also 23 videoconferencing with someone on her screen on the left 24 and she’s listening to music and she’s doing her homework 25 and she’s talking on the telephone that’s connected to a EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 6 1 fax machine. This is not unusual. What we have found is 2 that kids of this generation multitask like crazy. And if 3 you look at the slide that’s on the screen now, this is a 4 result of again, several studies of more than 2,000 of 5 these kids. And we asked them in our research three 6 different kinds of questions. One, we say, “Suppose that 7 you have free time and you could do anything you wanted to. 8 Which of the following activities would you do?” The second 9 one is, “Suppose that you’re studying for a very important 10 final exam and you have the exam the next day – which of 11 the following things would you also be doing at the same 12 time?” And then finally on the right, “Suppose that you’re 13 writing an important school report that’s due the next day 14 – which of the following things would you be doing at the 15 same time?” First of all notice that when kids have free 16 time they’re doing basically between six and six-and-a-half 17 things at the same time and I’ll show you what they’re 18 doing in a second. Even when they’re studying for a final 19 exam, they’re still doing three other things at the same 20 time and when then they’re writing a school report, they’re 21 doing almost three other things at the same time. That’s 22 one of the hallmarks of this generation is that they 23 multitask completely and all the time no matter what 24 they’re doing. Even studying for a final exam they are 25 multitasking and what is it that they’re doing? Well, on EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 7 1 the slide that you see now, you will see it’s split up into 2 three columns. The left hand column is what they do during 3 free time. The middle column is when they’re studying for a 4 final and the right hand column, they’re writing a report. 5 And I have listed on – under each column the most common 6 activities that they do. Each column has the five most 7 common activities that they do. Notice first of all, in 8 purple, that the most common activities these kids do as 9 you probably well know – the music is always on. It’s on 10 pretty much 24/7 – as I said, they’re connected to their 11 ear buds at all times. But if you also notice there are 12 activities that were unique that go on during various 13 times. For example, during free time – while they’re 14 certainly going online. They’re eating. But they’re also 15 doing a lot of communicating both through text messaging 16 and email while they have this free time. When they’re 17 studying for a final – notice that of course, like all 18 teenagers, they’re eating – that’s not a surprise, but 19 they’re also text messaging quite a bit even though they’re 20 supposed to be studying for a final exam – they keep their 21 text – their cell phone next to them and they text message. 22 I don’t know if you’ve seen any of the newest research that 23 has been coming out, but they’re finding that a large 24 percentage of these kids actually sleep with their cell 25 phones next to them. And they wake up in the middle of the EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 8 1 night whenever they get a text message and respond to the 2 text message and then go back to sleep. That’s one of the 3 things that I think is very important to note that these 4 kids are basically using technology 24 hours a day, or at 5 least they’re available to use technology 24 hours a day. 6 So also notice on the right hand column when they’re 7 writing a report – text messaging is still something that’s 8 very important they do quite often. So no matter what’s 9 happening to these kids, no matter what they’re doing, they 10 are text messaging. They are communicating all the time and 11 that’s one – another one of the hallmarks of this 12 generation. So you might ask, “Why do they multitask so 13 much?” And I want to show you a pretty interesting view of 14 how technology has changed. You should see on your screen a 15 series of yellow bars and running from the top left to the 16 bottom are various technologies that we use and have been 17 using for quite a few years. The bars tell you how many 18 years it took to reach what consumer researchers say is 19 “saturation.” Meaning how many years to reach 50 million 20 users. And you’ll notice that radio which came in during my 21 parent’s generation – I’m a Baby Boomer, by the way and 22 you’ll see some of the slides later on Baby Boomers and 23 what we’re like although many of you may be Baby Boomers 24 also. But you’ll notice that radio took about 38 years to 25 penetrate, to get into society. Telephone took about 20. EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 9 1 Television took 13. Cell phones 12. As you work your way 2 down there, you’ll notice that things are coming faster and 3 faster and faster. And in fact as you work your way down 4 you’ll see that iPods only took four years to reach the 50 5 million users. Blogs took only three years. MySpace two- 6 and-a-half years and YouTube finally only one year. In one 7 year it reached 50 million users. What’s next? What’s 8 coming next? And we know that this generation – this young 9 generation – the “Net Generation” (phonetic) is the one 10 who’s going to be using it what – whatever it is that’s 11 coming next. And so you won’t know what’s next until you 12 see all of your kids using those things – or using those 13 technologies and then you’ll know what’s important at that 14 point. As I said earlier, the kids spend more minutes per 15 day texting than talking on the phone and one of the things 16 that they’re excellent at is texting from their pocket. One 17 of the observations that I’ve made in classrooms – I 18 visited some high school and middle school classrooms – and 19 if you watch the children and I shudder to call them that 20 because they’re exceptionally grown up by that point – but 21 if you watch the children in classrooms, a lot of them have 22 their hands in their pockets and in their purses and they 23 are text messaging from one side of the room to the other. 24 And I asked my children who range from 18 up to 33 if they 25 can do that and the answer is yes, they all can do that EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 10 1 quite easily. And another thing that people find is that 2 they’re also taking advantage of the camera and taking 3 pictures of exams and sending them to people in classes 4 later so that they know what the exam looks like and they 5 can have a – a heads up on what questions are on the exam. 6 They also, of course, love to communicate and they do it 7 through instant messaging and chatting but most 8 importantly, they spend hours and hours on MySpace and 9 Facebook. That’s the big thing that they’re doing right 10 now. They’re spending time online. What are they doing 11 there? What are they doing online? Well, first of all 80 12 percent – 80 percent of our teenagers and preteens use 13 MySpace or Facebook and in fact they use them both now 14 weekly and half of them go on MySpace every single day. And 15 this is from very reputable studies which you can see from 16 the bottom of the screen from very reputable organizations. 17 What exactly are they doing? What has made MySpace and 18 Facebook so – so – so popular? Well, first of all, MySpace 19 was the fastest growing Web site in history. When it came 20 on it was basically there to support musicians who wanted 21 to get their music out. And in fact what happened is, very 22 quickly kids started discovering it and what they 23 discovered was that, “Gee, this was a great place to get on 24 and have all your friends get on and meet all your friends 25 and talk” and what they did is they turned this Web site EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 11 1 into one of the fastest growing Web sites in history. It 2 outpaced the pace for Google and every other Web site you 3 can imagine and in fact if you total up the number of 4 visitors it has every month, you will find that it is the 5 fifth largest country in the world. Yes, that’s right. It 6 qualifies as being the fifth largest country in the world 7 and Facebook is catching up very quickly if you look at the 8 statistics at the bottom. MySpace gets about 60 million 9 unique visitors a month and Facebook gets a little more 10 than half of that and catching up actually very quickly 11 because what they’re finding is that – that the kids in 12 this generation are finding that Facebook is as important 13 to be on as MySpace and they are doing both. So the 14 question remains, “What do they do there” and “Is it good 15 or is it bad? And I have to warn you, I come from a 16 position of having studied these kids and knowing what 17 they’re doing and knowing from a psychological point of 18 view what 19 they’re doing. Okay? And so what I’ve done is I’ve 20 given you some ideas here of what exactly do they use this 21 for? You can see here – for SuperBestMan (phonetic) who is 22 a random – um, MySpace page that I picked out that she is 23 talking about who she is. She’s expressing and exploring 24 her identity. She’s 17 years old and lives somewhere in 25 South Georgia. And if you look at a sample Facebook page EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 12 1 from a person you will see that they get to express what 2 they like to do, what their favorite TV shows are, what 3 their favorite books, quotes, etc. And it can change from 4 minute to minute which is of course a really good way for 5 kids to explore who they are, what they’re doing, because 6 after all, we know at that age, a lot of who you are and 7 what you’re doing is based on what kind of shows you watch, 8 what kind of music you like, who you listen to, who you 9 talk to. And we’ll talk a little bit later about friends 10 and how that is important. The other kind of things they do 11 is they take online quizzes and you can see an example on 12 your screen that’s called an “advanced global personality 13 test.” And it’s a very straightforward psychological test. 14 I’m not so sure how valid it is, but nonetheless, this 15 person took this test and presented it to give you an idea 16 of what kind of personality she has. So if you look at it, 17 you can get the idea that she is both an intellectual and 18 an extrovert for example. And maybe a little bit of 19 narcissist but very adventurous and very physical and 20 physically fit. So it gives you an idea of what this person 21 is like. Now what you also have to do on all of these – um, 22 MySpace pages and Facebook pages is you can collect friends 23 and you list on, particularly on MySpace page, you list 24 either your top eight, your top 15, your top 24 or however 25 many you want to list and there is some sort of competition EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 13 1 that the kids do in order to figure out can they collect as 2 many friends as they want. And they collect and collect and 3 collect and see SuperBestMan, when I cut-and-paste this has 4 165 friends. My guess is SuperBestMan has probably 200 5 friends now and you’ll notice in the bottom left corner 6 that Jorge (phonetic) says “Online now” which means that – 7 she – that SuperBestMan can go and click on Jorge’s 8 picture, go to Jorge’s Web site and talk to Jorge online. 9 They comment on his page and you’ll see these are the kind 10 of comments that can be made. The comments are written on 11 the side of the MySpace page and you’ll notice that 12 SuperBestMan has 307 comments and I’m displaying 50 of them 13 here and actually really I’m only displaying four or five 14 (CLEARS THROAT) excuse me – but you can see that some of 15 the comments are just random comments and some of the 16 comments actually are important comments and this is how 17 kids – one of the ways that they communicate. And it’s very 18 important to collect friends and it’s very, very important 19 that they have lots of friends. So what else do they do on 20 MySpace, Facebook and everywhere else? They blog. They 21 share their music. They put videos – they “pimp” their 22 MySpace page which in their language means that they change 23 it pretty much every day. They spend about an hour a day 24 working on it. They put on new backgrounds, new music. They 25 change things about themselves. They post pictures. They EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 14 1 comment on people’s pictures and this goes on basically all 2 day long and they’re doing it with all the other activities 3 that they’re doing at the same time. And in essence for 4 this age group, MySpace and Facebook – the two most popular 5 social networks – really do equal their social life. They 6 are their social life. In my generation, my Baby Boomer 7 generation, when I got home from school I went outside on 8 the street and I played. I got on my bicycle and I rode 9 down to the hobby shop or the bowling alley. When my older 10 kids who are in their 30’s now were younger, when they were 11 teenagers, they went the mall a lot and hung out at the 12 mall. Uh, they (CLEARS THROAT) hung out in the middle of 13 the street, played games. You can’t do that anymore. None 14 of that is safe (phonetic) anymore and so what the kids do 15 is they come home and they get right onto MySpace where 16 they have their complete social life, all of their friends 17 who are also at home, doing the same thing at the same 18 time. (CLEARS THROAT) So the question always becomes, “Is 19 MySpace safe?” And the media has actually done a very good 20 job, I think, at – of painting MySpace particularly and 21 they haven’t really quite hit Facebook yet but painting 22 MySpace as a den of sexual predators, cyber-bullying, 23 pornography, teens meeting up with strangers. And in fact 24 is that really true? Does the data bear that out? I can 25 tell you something that I just – we just looked at EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 15 1 yesterday – is I have some of my research students looking 2 into the media. And what they did is they took the top 20 3 newspapers, top 20 magazines and top 20 television stations 4 and for each year from 2003 (CLEARS THROAT) – excuse me, 5 sorry, frog in my throat today – each year from 2003 until 6 2008, up until today, they looked to see how many negative 7 references there were to MySpace, the Internet, predators, 8 bullying, pornography and what we found very exciting, I 9 think, and very sad – that up until about 2006, the media 10 pretty much didn’t talk about any of this. And all of a 11 sudden in 2006 you start to see a big spurt in articles 12 about this. In 2007 you start to see it fly off into the 13 distance and so far in the nine months of 2008, we’re 14 already surpassing the amount of negative articles about 15 MySpace particularly on the Internet and how it is 16 affecting kids. What do the scientific studies say? Well, 17 first of all, these studies are done in a lot of different 18 ways and they’re done by a lot of different groups, a lot 19 of different respectable groups across the country and so 20 I’m going to try to summarize what they find. First of all 21 when you ask parents if there are a lot of sexual predators 22 out there, they say, “Yes, there are.” If you ask the 23 teens, they say, “Nope. There are not.” If you ask the 24 parents, “Are you concerned about the sexual predators?” 25 they say, “Oh, we are very concerned.” If you ask the teens EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 16 1 about the sexual predators, they say they’re not concerned 2 at all. Now we of course, can take that with a grain of 3 salt because the teens will always say they’re not 4 concerned about anything. But what does the data say, what 5 does the data say about actual experiences with people 6 online? And what research projects have found – and this 7 has been validated by studies supported by the Department 8 of Justice as well as other groups, they have found that 9 about 1 in 8 of people on MySpace are approached 10 inappropriately. What that means is they’re approached with 11 some sort of sexual comment, some sort of sexual innuendo, 12 something like that. But when you dig deeper into the data, 13 what you find is most of this comes from their peers not 14 sexual predators. And you will hear that now over and over 15 again in the news because there’s starting to be a ground 16 swell that says, “Look. The data are consistently showing 17 over time that it is not sexual predators. We’re not out to 18 catch a predator there. We’re really out – are concerned 19 about the peers and the kinds of comments that they’re 20 making to the kids online. And I should point out that in 21 all the studies, they found that 9 in 10 kids handled this 22 totally appropriately meaning that they either told an 23 adult; they ignored the person. They blocked them from the 24 MySpace of Facebook page. They handled it totally 25 appropriately and when asked in all the studies if they EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 17 1 were upset, they nearly always say, “Nope. I’m not upset.” 2 Same thing happened with cyber-bullying. Okay? Same exact 3 thing. Most of the parents are concerned. Most of the kids 4 are not concerned. Why are they not concerned? Because 5 again it only happens to about one out of 10, 11, 12 kids 6 and what’s more, they all handle it totally appropriately. 7 They make the exact right response which is usually 8 ignoring the situation or telling an adult or as many of 9 them say, they tell Tom – Tom Anderson is one of the 10 creators of MySpace and there’s a way you can report any 11 kind of problem on MySpace to Tom and he’ll take care of it 12 for you, although obviously he has a staff that does that. 13 But I think it’s kind of cute that kids often talk about 14 how, “Oh, somebody was bugging me online and I told Tom.” 15 And again, they are not upset by the experience in general 16 and that’s a good thing. Pornography is a different issue. 17 They – there is research and the research varies 18 considerably showing that between about 14 percent and 34 19 percent – and I’m going to be very explicit here – have had 20 a quote – unwanted exposure to online porn. How does that 21 happen? Well, they click on a link. They are sent a link by 22 a friend and think it’s something like a game and it turns 23 out to be porn. But this is an issue. There is a lot of 24 online pornography and these kids can be exposed to the 25 pornography. But once again, 90 percent plus in all the EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 18 1 studies handle it appropriately. They usually just click 2 right back off of it in a couple of seconds or they talk to 3 their parents about it or they report it or they block the 4 site if it’s somebody trying to get onto their MySpace 5 page. And again, very few of them are actually upset by the 6 experience which I think is also a very important point. 7 These kids are very savvy. They really know what they’re 8 doing. They are not necessarily meeting strangers – that 9 they’ve met online. Many of their friends – probably half 10 or more of their friends on MySpace are actually people 11 they’ve never met but they meet some of them online but in 12 nearly all the cases they tell us and all the other 13 researchers that the bring somebody with them. So they’ve 14 really learned over the years how to be safe and how to 15 stay safe and that you don’t necessarily go out and meet a 16 stranger without telling somebody where you are or what 17 you’re going to be doing. And in fact I’m pretty impressed 18 by what we’ve found in our interviews with about 2500 of 19 these kids. That they are quite honestly doing very well. 20 That MySpace and Facebook are having very positive effect 21 on them. That they are able to use the place to put up 22 information about themselves which helps them get through 23 that teen angst – to explore their identity, figure out who 24 their friends are, communicate with friends because 25 obviously they’re – they’re at home now and communicating EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 19 1 with friends has to be through some sort of electronic 2 modality and yes, there are problems with this. But I think 3 the problems are much less severe that we’re led to believe 4 by the media and I think that’s one thing to keep in mind 5 that the media tend to be a little bit overblown and like I 6 said, they – they tend to have started this in 2006 and are 7 escalating rapidly. And I’m sure that many of you have seen 8 the television – the “Dateline” television show to catch a 9 predator. And if you watch that show, you get the sense 10 that everybody out there is a sexual predator trying to 11 sneak and snare a teenager and in fact, those are very rare 12 cases as the data show and I think it’s important to 13 recognize that yes, they’re rare and the kids know how to 14 handle it. But they are happening and so we are going to 15 have to deal with situations where these kinds of issues of 16 sexual predators, cyber- bullying and pornography do occur 17 in kids’ lives and I’m going to talk a little bit later 18 about some strategies for helping the kids deal with it. 19 Before I do, what I want to do is talk a little bit about 20 how this young generation, the Net Generation, is so very 21 different than their parents and teachers and why that gets 22 in the way of us really understanding what they’re doing. 23 I’m going to go through this fairly rapidly because I would 24 really rather talk to you more about some of the 25 ramifications of this and what you can do. But we are in EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 20 1 the middle of three different generations – I don’t know 2 how many of you out there are in each generation. I am 3 definitely a Baby Boomer, born in 1950 – you do the math. 4 Um, Gen Xers are born between ’65 and ’79 and the Net 5 Generation’s born after 1979 and we’re actually starting to 6 see that the new generation – those kids born after the 7 Millennium are actually going to be quite different and 8 we’re starting to call them the “i generation” – a little i 9 as in iPod, iPhone and i-everything that they use that 10 Apple produces. In terms of the generational differences, 11 they differ everywhere. They differ on how they use 12 technology and they differ on how they multitask and they 13 really differ in everything they do. The Net Generation are 14 totally and utterly unique. These are kids that were born 15 into a world where they knew nothing other than technology. 16 Oftentimes there were technological toys put into their 17 crib. They had baby monitors and they are a multitasking, 18 genius group. They use technology everywhere. It’s a 19 central part of their life. It’s the way they connect. It’s 20 the way they keep in touch with the world. It is really 21 their life and these are examples of cartoons showing you 22 how they really feel. And these – on the one hand, 23 hopefully you’ll chuckle and think they’re funny, but in 24 fact, no, these are real issues and they really do not 25 understand that they don’t come from a computer, that they EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 21 1 were born into a real life. Particularly the young ones. So 2 we live in a world that is rapidly changing and we now have 3 a group of preteens and teens who are exceedingly different 4 in how they view the world. Baby Boomers like myself – um, 5 are different. We held a single lifetime job. I’ve only 6 been a professor for 30 years. That’s all I’ve done. I’ve 7 never had another job and in fact if you look at a 8 generation before – my parent’s generation, every single 9 person in my parent’s generation only had one job in their 10 life. For my generation, Baby Boomers as well as the 11 generation before, work is what’s important. Work is 12 fulfilling and this generation is one that believes in what 13 I would call “process.” They want to talk about things. 14 They want to have meetings. They believe that their boss in 15 usually right and they try to avoid making waves because 16 their boss is right. They believe in routine. This was our 17 9-to-5 generation. They communicate via meetings, by 18 telephone and for many of them, they did not learn 19 technology until after they graduated school and often got 20 into the workforce before they had to learn how to use a 21 computer. Gen Xers which is the next generation born after 22 1965 and up to the late 1970s are also very different and 23 even though they are techni-cologically (phonetic) very, 24 very adept, they’re still nowhere near this new generation, 25 the Net Generation. They – they just don’t know how to do EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 22 1 it even as well as the new kids do. The Generation X are 2 very, very ???. They cannot hold a job. It doesn’t mean 3 that they don’t want to have jobs. It doesn’t mean that 4 they get fired. What it means is they’re exploring the 5 world. They want to find a career and they’re out there 6 looking to have jobs and find a career. I have several 7 nieces and nephews as well as a son and daughter in this 8 generation and they are on their fifth, sixth, seventh jobs 9 in 10 years and it’s not because they keep getting fired or 10 they’re laid off or anything. They just keep – trying to 11 figure out what career they really want to have. And part 12 of that is they want to have a career that allows them set 13 their own time. They do not like working 9-to-5. They do 14 not like being told exactly what they have to do. They 15 simply want you to let them do what they do, do a good job, 16 and then when they’re done doing the good job, they want to 17 move on. Their communications are typically through phone 18 and email. They are good multi-taskers – not as good as the 19 Net Geners, but they’re good multi-taskers and I have to 20 tell you they really hate meetings. Did you ever see a 21 meeting where there are Baby Boomers running the meeting 22 and there are Gen Xers and Net Generation kids? You will 23 almost invariably see that either the Net Geners are either 24 tapping their feet, tapping their pencils, or they’re on 25 their Blackberries or iPhones and they’re emailing and EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 23 1 they’re texting and they’re doing anything because they 2 hate meetings. They just want to be told, “Give me a job, 3 tell me what to do, and I’ll be glad to do it.” The Net 4 Geners are one step beyond. They don’t – they don’t job hop 5 because they’re looking for a career. They job hop because 6 they’re pretty sure they know what they want to do with 7 life, but they know that they need to gather a bunch of 8 skills. And they’re really a very smart group. They know 9 that in order to get ahead in the world, that they can’t 10 just play like their Gen X older brothers and sisters. But 11 they have to have a balance between work and life and they 12 have to be very goal oriented. But they do not like to be 13 bored. They really like to learn. They’re excited about 14 learning new information and what I was told by one boss 15 that I interviewed for my book, he said, “Look. These kids 16 are great. They work really hard. They’ll do any job you 17 ask them to do, but the problem is as soon as we train 18 them, they suck us dry and they move on to their next job. 19 And so we spend a lot of money training these kids to work 20 and then we lose them. But we don’t know how to keep them 21 and so what we do is we let them train themselves now and 22 that way we don’t need to spend as much money on them.” I 23 think that’s very telling about what this generation is 24 like and why they are so different in the work world. I’m 25 trying – unfortunately right now I’m having a little EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 24 1 technological problem trying to switch to the next slide 2 and it is not exactly switching – not my fault from my end. 3 It must be technology and as a Baby Boomer seeing it I go, 4 “Hmmm. Technology’s not working for me. Hmmm.” And those of 5 you out there who are Net Geners probably – or Gen Xers 6 probably go, “Oh, yeah. Okay. It’s this, this and this. And 7 it’ll get fixed in a second.” So I’m going to go ahead and 8 will continue talking and hope that we will – uh – catch up 9 quickly. Okay? Um, when we talk about the Net Generation, 10 what we can see is they have very different ways of 11 communicating. They’re very much into instant messaging, 12 chatting, texting, MySpacing – which is a verb – and as a 13 said before, they are multi-taskers to the nth degree. 14 They, um, also need instantaneous feedback and I think that 15 that’s a very important point to recognize that for them, 16 they need instantaneous feedback on what they’re doing and 17 why they’re doing it. They need to be told, “Wow. You’re 18 doing a great, great job. Keep it up. You’re doing a 19 fantastic job. Keep up the good work.” And they want to 20 hear that all the time. All day long. I teach a class on 21 behavior modification and one of the things that I notice 22 with my kids who are younger is they need constant 23 feedback. I actually have little stamps that I use – little 24 “happy faces” sometimes. And to them that’s really great 25 feedback. They love that. This generation wants meaningful EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 25 1 work. A lot of them don’t even want to go to class. They 2 just want to know what the assignments are and just let me 3 move on. Let me do it from midnight to five. I don’t care. 4 I’ll get it done. Just give me a job. You tell me when you 5 need it done and I will do it. Are we still stuck on the 6 screen? Yes, we are still stuck on the screen, so I’m going 7 to unstick myself and keep going. The next generation – 8 actually, you guys all have the – the uh, the printout so 9 I’m going to be moving ahead to some of the values that are 10 personal values now in these generations. Baby Boomers were 11 – are a very optimistic, self-confident generation. They, 12 um, were the first generation that was exceedingly 13 politically active. They spent money mostly to help their 14 kids, um, and make their kids’ lives better than theirs. 15 The – their kids themselves were often latch-key kids 16 because the parents both needed to work to make money. The 17 Generation X kids were the first ones that really had a – a 18 – a 19 very interested in saving money because they knew that if 20 they wanted to do the fun things that they wanted to do, 21 then they had to save money to do them. The Net Generation 22 kids are quite different. Let me peek back here now and see 23 if we’re back. No. We’re still stuck. Okay. Um I’m going to 24 continue on and partially I think we’re stuck because I’m 25 cut off from the Internet and so it’s my problem, not political apathetic point of view but they were also EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 26 1 yours. Um, I’m sorry to tell you that but hopefully, I will 2 be able to keep talking and you’ll be able to keep hearing 3 me and I will try to get myself back on the Internet while 4 I’m doing it. I’m a Baby Boomer. I’m not a particularly 5 great multi-tasker, but I’m doing the best I can. We have 6 these - these Net Generation kids now and they are very 7 different also. First of all, they trust authority. These 8 cute little ones that are actually very interested in, um, 9 now staying home. And they want to move back into the 10 house. They want to stay home as long as they can. They are 11 close – very close to their parents. This is the first 12 generation that’s started to move back and become close to 13 their parents. They are the first generation that has 14 strong political activism and that political activism I 15 think is going to be exceedingly important in their world 16 because in order to be a successful person right now, you 17 have to be aware of policies and you need to be politically 18 active, I think, and so this is a generation that is going 19 to be exceedingly politically active. And they are going to 20 probably be the ones who determine the results of the 21 election, quite honestly. Um, are we back online everybody? 22 No. We are not back online which is going to make it very 23 difficult… 24 25 (PHONE CUTS IN) EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 27 1 2 3 FRANK: Hi, Larry. This is Frank. I’ll go to ??? splice (phonetic) from my end… 4 5 DR. ROSEN: Okay. Thank you, Frank. I appreciate that… 6 7 FRANK: That’s fine. I can go ahead and do that. 8 9 DR. ROSEN: Okay. For some reason I am stuck in an 10 infinite loop on my computer so I am working off of my 11 PowerPoint. Is that okay with you if I work off of mine? 12 13 14 FRANK: That’s fine. And if you just notify me when you switch to the next one and I’ll do that for you online. 15 16 17 DR. ROSEN: Okay. (LAUGHS) I’m going to try to – to – um, I’m on page uh, let’s see. I’m on slide…47. How’s that? 18 19 FRANK: Perfect. I’ll ??? 20 21 DR. ROSEN: Okay? 22 23 FRANK: Yep. Thank you. 24 25 DR. ROSEN: Okay. Oh, look. I’m back again. (LAUGHS) EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 28 1 Okay. Isn’t technology grand? Okay. So you should be seeing 2 slide 47 on there – which I’m going to do manually here. 3 (PAUSE) Okay. Here we go. I hope I’m not upsetting anybody 4 out there by having to look through slides, but this is 5 what technology is like. This is what happens with 6 technology and see, it’s funny. I don’t know how you’re 7 reacting from your site, but I’m a Baby Boomer and I’m 8 pretty technologically sophisticated here, but I also find 9 that this stuff makes me exceedingly nervous. If I were a 10 Gen Xer, it wouldn’t make me nervous at all. So as slides 11 are being changed for you and not for me, just a quick 12 summary on slide 47, nothing surprising there. The 13 generations are clearly different. Um, you can look through 14 the comic strips and, I don’t want to take up all 15 question time so I’m going to skip through all the comic 16 strips and move up to, um, whoever is switching my slide 17 for me to slide 52. okay? And what you should see on slide 18 52 is where it says “Teaching and parenting is more 19 difficult now than in any generation.” First of all what we 20 know is that from all the research in psychology from the 21 1970s on is there are two basic parents – uh parenting 22 dimensions. There’s a controlled strictness supervision 23 dimension and a warmth dimension. And what psychologists 24 have found is that you can move this into, on the next 25 slide, four different types of parenting. Kind of to a EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 your 29 1 (phonetic) authoritative that they’re very warm, loving to 2 their children, but they also set rules and they set those 3 rules though with input from their kids, there are 4 authoritarian parents who are the ones that basically I 5 refer to as “My way or the highway.” They’re very high on 6 the strictness scale. They set lots of strong rules and 7 they do not want the rules broken at all. And then on the 8 right hand side of that slide there are both indulgent and 9 neglectful parenting styles, both of them shown by 10 basically setting very few rules. Oh good, I’m back up with 11 you, congratulations to me. Um, on the 12 will see is that –we, we have done a tremendous amount of 13 research and I’m not going to go through the research with 14 you ‘cause I want to give you time to ask questions, but 15 basically parenting style effects everything. And what we 16 have found out is that if you adopt an authoritative 17 parenting style - meaning that you have discussions with 18 your children if you’re a parent – if you have discussions 19 with your children, you let them have their say, and then 20 you set the rules but let them win some of the time and you 21 win some of the time, but you win the big stuff and they 22 win on the little stuff, then everything else is going to 23 be – at least according to all of the research that’s out 24 there - much more successful. They will spend less time on 25 MySpace. They will spend more time with the families. They next slide what you EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 30 1 will want more family meals. They will have less 2 depression. They will have higher self-esteem. They will 3 actually collect fewer friends. They will set their MySpace 4 pages to private more often. And so authoritative parenting 5 style is really critical. Now, I’m going to talk briefly 6 about this and I – and I appreciate that you have all these 7 in advance ‘cause then you can go back and look at them and 8 I am going to be putting up some, um, special handouts for 9 educators and for parents so that you can pull down some of 10 these suggestions also. But, I look at parenting as two 11 styles. Either pro-active or reactive. Pro-active means 12 that you take care of it in advance. You say, “Gee, I 13 understand that there are some people out there that 14 sometimes will email you with nasty things and what do you 15 think you will do if that happens?” That’s pro-active 16 parenting. Reactive parenting is, “Gee, my kid just came to 17 me and said somebody emailed them with something nasty. Uh, 18 oh. What do I do?” And then you need to react and you need 19 to be a good parent and be an authoritative parent and 20 discuss with them exactly what to do when those things have 21 already happened.. Parenting is really a combination of 22 both of those. And the model that I work from whenever I 23 teach, whenever I lecture to parents is what I call the 24 “TALK Model.” Trust, Assess, Learn and “K”ommunicate. And 25 of course, the “k” for communicate is cheating, but sorry, EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 31 1 uh, “TALC” just doesn’t work. It doesn’t make sense, but 2 “TALK” certainly does. In this case trust is very 3 important. Trust means that you develop a bond with your 4 children that says, “I am not going to go around your back 5 if you do something. I’m going to talk to you about 6 everything that I’m going to do. I’m not going to go into 7 your drawer and read your diary” - which by the way, going 8 online and reading their MySpace page is going in their 9 drawer and reading their diary – “I’m not going to install 10 any technological filters on your computer until we discuss 11 why I’m doing it and why I think it’s important and I get 12 your feedback so that I know that you know why this is 13 happening.” And I think most importantly, and this is where 14 authoritative parenting comes in, is it’s too easy for 15 parents to suggest to just get rid of the computer. Unplug 16 it. Walk in, unplug it, ground the kid. “You can’t be on 17 the computer.” Won’t work. The kids’ll go to a friend’s 18 house. The kids’ll figure out how to get on through their 19 phone. They’ll figure it out. They’re smarter than we are. 20 The – the second part of the model, the “assess” part of 21 the model - which is not coming up on my screen so…I’m 22 going to skip ahead. Sorry for the technological um glitch 23 here, um - The “assess” part of the model basically says 24 what you should do is learn about the technology. You 25 should pay attention to what the kids are doing. You should EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 32 1 do what’s called “co-viewing” which means that you work 2 together with them and if they watch television, you watch 3 television with them. You let them impress you with what 4 they’re doing online, let them show you what they’re doing 5 online so you can learn from their experiences and again, 6 reinforce that they are smart. That this is their area. 7 That they know what to do. You should learn from your 8 children. They are the experts. They can help you if you 9 want to create your own MySpace and Facebook pages. In 10 fact, one of the things that I’m writing in my new book 11 which is going to be written for – primarily for educators 12 on how to integrate this kind of technology, is that it may 13 be very important to set up sort of programs in classrooms 14 that take advantage of social networking. And maybe create 15 a social network for a specific class that you’re teaching. 16 And that can be very important and I can also see that you 17 could set up a social network for the kinds of programs 18 that you are putting on right now and have that available 19 and may find that the kids would be more likely to go there 20 than you would believe possible because part of what they 21 like to do is to be online and they’re willing to go online 22 and do this. And the last part of this model, the “k” for 23 communicate, is simply there has to be a lot of 24 communication and that goes for whether parents, an 25 educator, an uncle, an aunt, it doesn’t matter. You can’t EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 33 1 just assume they’re doing safe things on line and you also 2 can’t just assume that they’re being dangerous online. What 3 you need to do is talk to the kids and all of the research 4 shows that the more parents and kids talk, the more times 5 they eat dinner together, the more time they play together, 6 the better those kids are. And I can run through the list 7 and tell you but those kids have less depression, do better 8 in school, are less likely to take drugs, less likely to 9 get pregnant, etcetera, etcetera, etcetera. Communication 10 is the key to the entire model. It’s the way the model 11 works. And (PAUSE) what we do find is – and I’m going to 12 uh, ‘cause – you have these in front of you. I’m going to 13 skip through the parenting issues ‘cause I really do want 14 to give you some time to ask questions so I’m going to skip 15 through the parenting issues and you can take a look at 16 those. They are simply good parenting strategies. However, 17 I do want to point out by the way is that this generation 18 consumes more caffeine than any other generation in 19 history. And you really do as a parent want to make sure 20 that your kids are not drinking Rock Stars (phonetic) or 21 Starbucks coffee and I think that’s really important. I had 22 a student tell me the yesterday that she works for 23 Starbucks and just as a lark she decides to tell parents 24 when they came in and asked um to get coffee for their kids 25 that there was an – an age limit of 13 years old. That they EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 34 1 couldn’t buy coffee for their children unless they were 13 2 years old – just doing it for fun. She had five parents in 3 a row who wanted to buy coffee for kids that were under 13. 4 So, there is an epidemic out there of these kids taking 5 drinks that have caffeine in them and part of it is because 6 they’re not getting enough sleep and this goes back of 7 course to what they’re doing online and how much time 8 they’re spending there and the fact that they wake up in 9 the middle of the night to answer pagers and text. So as 10 educators, what can you do? How can you talk to the 11 students? And I think this is very important. First of all, 12 the students know this already, but they have to set their 13 MySpace or Facebook pages to “private.” That way they get 14 to control who is allowed to see their profile and who can 15 say things on their MySpace page. If they don’t set them to 16 private, that means that anybody can request to be friends. 17 Anybody can come on and take a look and anybody can see 18 what’s going on. Second thing is that when someone asks to 19 be your friend and I have both of a MySpace and Facebook 20 page so I can do research online and I get friend requests 21 every day and some of them are real. Some of them are like 22 students or current students, some of them are friends from 23 – from my past. But I probably would say that at least a 24 third of the requests I get are from people who I think are 25 pretty shady. I think that they may be somebody who has um EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 35 1 some sort of business interest that they want to do and I 2 always say, “No” to those and I think that’s something 3 that’s important to tell the kids is to be very careful 4 with who they allow to be their friend. This one is 5 absolutely critical and I can’t stress this more is they 6 need to understand that anything that they post on their 7 page or anywhere else – doesn’t matter whether it’s email, 8 instant message, a text message - it can and will be 9 permanent. Lot of kids think that they can delete it and 10 it’s gone and that’s not true. I just read a study the 11 other day that one-third of the colleges are now Googling 12 kids and looking at their MySpace and Facebook pages before 13 admitting them and one out of ten business – human resource 14 um professionals are now also Googling and MySpacing and 15 Facebooking people applying for jobs and using that 16 information just the same as they would use a resume. So 17 the next thing I think you have to tell the kids is, “Look, 18 I understand that people are going to say things that might 19 make you uncomfortable, but here’s what you need to do.” 20 And this is again, this is pro-active parenting, really. 21 “What you need to do is you need to tell an adult. And it 22 doesn’t matter who you tell, you can tell parents. You can 23 tell a teacher. You can tell an administrator. You can even 24 tell Tom, as long as you tell someone” because they find is 25 in research, that if the kids don’t tell someone, that they EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 36 1 end up keeping it inside and they end up getting more 2 depressed and it ends up lowering their self-esteem and 3 then they end up spiraling out of control. And that’s 4 exactly what we don’t want to happen. Often these kids need 5 to know that, yes, there’s a lot of things they can 6 download out there, but be very careful because there’s 7 viruses and adware and all sorts of things can disrupt 8 their computer and then I think really the bottom line for 9 educators, is to really avoid spreading what I call 10 “techno-panic.” Yes, there are things that are dangerous 11 out there but as soon as you start talking to kids about 12 these, and if you only talk about the “evils of the 13 Internet” and “evils of social network” – their brains are 14 just going to click, shut off, and they’re not going to 15 listen to you anymore. And so one of the things to do is 16 certainly you can talk about what the media talks about but 17 I would talk about it dispassionately and say, “These are 18 things that come up in the media. Um, yes, they may come up 19 and research shows that they do happen, but there’s nothing 20 to panic about. But here are the suggestions to – of what 21 to do when they do happen.” And now since we’re dealing 22 with kids of this generation, I’m going to say and sign off 23 as they would sign of to you which is, “Thank you very much 24 for your time. Are there any questions for me?” 25 (TRANSCRIPTION NOTE - TIME AT 00:53:45) EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 37 1 2 LIZ: That was great, Dr. Rosen. Thank you so much. 3 4 DR. ROSEN: Thank you. I look forward to… 5 6 LIZ: We are going to now begin the question-and-answer 7 portion of the call. To ask the question you’ll need to 8 press star-7 to un-mute your line and once your question’s 9 been answered, please press star-6 to mute your line. When 10 you ask your question, please identify who you are and 11 where you are from. All right! Who has the first question? 12 (PAUSE) 13 notice somebody wrote a message…wrote a question in our 14 little message box and it says, “With all of this 15 multitasking, are these kids doing well in school or are 16 they very distracted?” What are you thinking on that? Wow. People are thinking of questions. I did 17 18 DR. ROSEN: I think that is an excellent question and I 19 did see that question asked. And I’m – I’m glad that you 20 brought that one up first because one of the things that 21 the research is finding – and it – it’s very interesting – 22 we as psychologists and researchers tend to think of the 23 brain as being the same brain that has existed since all 24 eternity. In fact, that’s not true. Our brains evolve over 25 time and one of the things that researchers are finding is EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 38 1 that actually for many of these kids, multitasking is 2 better than uni-tasking, meaning that they may appear to be 3 distracted, but they’re taking in multiple sources of 4 information equally well. And in fact what would happen is 5 if you made them simply pay attention and not be multi- 6 asking, they will pay attention inside their head and not 7 to what you’re saying. And in fact, that’s an interesting 8 study just came out where they looked at three groups of 9 kids. They had one group of kids respond to some instant 10 messages and then read a psychology textbook section and 11 then answer questions. They had a second group who started 12 reading the textbook section and then got an instant 13 message in the middle and had to answer it and then 14 continue to read the textbook section. And then the third 15 group just read the textbook section. And afterwards, they 16 tested all of them on their retention and they all did 17 equally well. So, on that level it’s very important to note 18 that maybe these distractions are distractions that we 19 perceive as teachers, educators and adults that the kids 20 don’t perceive as distractions. They actually perceive as 21 essential to the way they want to function. (PAUSE) 22 23 24 LIZ: That’s very interesting. Thank you. Does anybody else have a question? (PAUSE) 25 EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 39 1 DR. ROSEN: I’m seeing lots of written questions… 2 3 LIZ: Yeah! I’m seeing lots of written questions, too. 4 If you wouldn’t mind pressing star-7 and asking your 5 question so that we can all hear it and Dr. Rosen can go 6 ahead and answer that. 7 8 9 DR. ROSEN: Actually, I’d be glad to answer some of the questions that people wrote… 10 11 LIZ: Okay! 12 13 DR. ROSEN: Would that be fine? 14 15 LIZ: All right. That would be fine. 16 17 DR. ROSEN: One of the questions that I wonder if 18 trying to keep the access to technology limited would be 19 more of a distraction and actually that is exactly true. 20 That’s an excellent question and that is exactly true. If 21 you try to limit these kids that what you find is that they 22 – um, are not happy. And it really is more of a distraction 23 to them to not be able to connect than to connect. Okay? So 24 you’re actually causing them more angst (LAUGHS) quote 25 honestly by not getting them to connect. One of the things EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 40 1 that I teach when I teach my students and parents 2 particularly is that there’s no reason why you can’t have 3 these kids earn the right to be online by doing other tasks 4 so complete your homework first and then you can have time 5 online. My, actually I’m not so sure that’s great strategy. 6 My strategy is do an hour of homework and then you can be 7 online for half hour. My rule of thumb is that an hour of 8 work equals a half-hour of fun and that if you make them 9 for every of hour they work earn a half hour of fun, 10 they’re a whole lot happier. And it works a whole lot 11 better. Hm, let’s see. Are there any other questions that 12 are coming in – there are so many questions coming in. This 13 is great! Um, somebody asks, “I just saw a study that 14 showed that social networking activity online just 15 surpassed porn as the most popular on – online activity.” 16 Isn’t that just fantastic and interesting? Um, the online 17 social networking world is our world right now and 18 interestingly enough the fastest growing group on MySpace 19 and Facebook are not the kids but the Baby Boomers because 20 Baby Boomers are starting to realize that they need to be 21 online and, so social networking is continuing to explode 22 and new social networking sites and new types of social 23 networking are showing up everywhere. And I think that’s 24 really important to note, that everywhere people are 25 spending time on these networks. Let’s see – let’s see if I EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 41 1 can find another question…are there any other live 2 questions that somebody wants to ask? Or should I just go 3 ahead and – plow through the questions online. (PAUSE) 4 5 LIZ: If you want – you can go ahead and go through the 6 ones online and then we’ll see if anyone else has 7 questions. 8 9 DR. ROSEN: Okay. Um here’s a question that says, “Our 10 program emphasizes the need to observe a person in multiple 11 settings to make sure they’re acting the same in each 12 group. That helps you gauge their character and decide how 13 close a friend you want them to be. We suggest they use 14 MySpace/Facebook to confirm what they’re seeing in person. 15 Could you address how best to address this concept to our 16 techno-teens?” You know, one of the things that’s 17 interesting about this is that in many of our studies – 18 probably 90 percent of our studies – we ask the teenagers 19 are they willing to allow their parents to see their 20 MySpace page and you might be surprised that three out of 21 four teens, regardless of their age, are happy to have 22 their parents see their MySpace page. So one of the things 23 that I recommend and one of the suggestions that I have in 24 – in my book, is that you might say…??? I’d like to see 25 your MySpace page and then they might gulp and if they gulp EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 42 1 what you can say is, “Look. I’ll give you a day to clean it 2 up and let’s take a look tomorrow.” 3 that you keep tabs on their MySpace page and it’s not 4 necessarily just the page of what they’ve written, but it’s 5 also the pages of the friends they’re connecting to. Every 6 kid on there on MySpace has their top eight friends or 7 more. Click on each of their top eight friends, 8 particularly any that you do not know personally and see 9 what their pages look like. That will tell you if there’s But it is important 10 any potential problem. Because if they’re connecting 11 regularly to their top eight friends, and some of those 12 friends are not doing the kinds of activities that you 13 approve of, then those people need to be – you need to have 14 a talk – a private talk with your kid. And I think that, 15 that you will find that teens are very, very interest – 16 interested in listening to parents. Remember, this Net 17 Generation really trust their parents a lot more than 18 parents want to believe. And I think that we need to take 19 advantage of that when we work with our kids. Um my 20 daughter just went away to college last night – or last 21 week and – two weeks ago I guess, and she called me last 22 night to say, “Hello” and I said, “Well, what’s up?” ‘cause 23 she usually calls me with a problem and she said, “Well, 24 Daddy, I just needed a chance to say hi and tell you how 25 things were going and everything.” And she’s very um much a EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 43 1 part of that generation and they want to stay connected 2 strongly with their parents. It’s very, very important that 3 they do that. (PAUSE) And I don’t see any other questions – 4 I do see somebody that says that they’re in Portland, 5 Oregon which is where most of my family is located. That’s 6 very nice. Hello to Francisco who’s in Portland, Oregon. 7 Um, I’m in San Diego, California. Does anybody else have a 8 question to type to me? I think I’ve handled all of the 9 typed questions, I hope. I’m going to scroll back and see 10 if there’s any I missed. (PAUSE) (LAUGHS) Someone did say – 11 I think this is very funny – um, that they are currently 12 eating lunch, listening to the talk, Twittering, 13 Facebooking and typing. That is definitely multitasking and 14 I’d be willing to bet that you were born sometimes after 15 1980…Are there other questions people might have? Oh, was I 16 right? 1982 – thank you, Tammy (phonetic). (LAUGHS) I 17 guessed it exactly. Um…(PAUSE) 18 19 LIZ: Dr Rosen, this is Liz with Pal-Tech, and I was 20 just thinking as we were going through this presentation, I 21 used to work as an Abstinence Educator and we started a 22 Facebook group and it was really neat ‘cause being…I mean, 23 it grew to over um 500 members – and just to see them 24 communicate between one another and share stories about 25 their lives, or post resources or – it’s just different EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 44 1 things. And so it can be a great resource and way to 2 connect people. 3 4 DR. ROSEN: And you know, if you’re going to connect 5 with a group of kids and they’re spending their lives on 6 social networks, then you best believe that the best way to 7 reach them is a social network. Uh, if you go on MySpace 8 and you check for example any college, there will be 9 hundreds and hundreds of groups of kids with different 10 interests at different colleges. If you check on any high 11 school you will find that there are groups for the high 12 school. So I think it’s an excellent idea to go ahead and 13 try to create some sort of group using the technology that 14 they’re familiar with and that they’re comfortable with. 15 And I think that’s a wonderful idea and I’m not surprised 16 that you got so much interest. Somebody asked, “What is 17 Twittering?” Twittering is – is a new phenomenon of sending 18 – essentially they are exceedingly short, brief text-like 19 messages where instead of saying something long you say 20 something short like “I’m on my way.” Or, “Good today.” Or 21 something like that. You’re limited – very limited to the 22 number of characters but it is catching on amongst the kids 23 because part of their communication is very quick 24 communication. And they’re not interested in long talks 25 with people. That’s why it’s text messaging. Um, it is so EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 45 1 important to them because they can do 160-character or less 2 short messages and Twittering is just another attempt to 3 find a way that they can communicate really quickly brief 4 thoughts. Oh, another one came up. “The book that you’re 5 writing primarily for educators – when do you expect that 6 to be done?” Well, it’s in process. I can tell you that. 7 Um, I suspect that the wheels of – uh – of the real written 8 publishing world grinds exceedingly slowly so I would 9 expect that you’ll see it some time around Christmas of 10 this year. Sad to say if we could do it with technology, we 11 could probably have it out in a week, but we don’t. We just 12 have to do it on paper. And somebody else said, “Twitter 13 answers the question – what are you doing right now?” And 14 your answer appears on the followers’ pages so everybody 15 will know on the Twitter page what that person is doing 16 right now. It’s a very brief way of saying, “Here’s what 17 I’m doing. Here I am.” And thank you, Tammy, for explaining 18 that. 19 20 (PHONE CONNECTION MADE) 21 22 Hi, this is Patty, from Erie, Pennsylvania. I’m a 23 fellow Baby Boomer so I’m going to talk to you rather than 24 type. Um, I just had a question in regards to the fact that 25 this generation is so technology savvy. They have 800 EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 46 1 relationships but they’re a mile wide and an inch deep. I 2 think it might be creating a lonely generation and I 3 wondered if you agreed that it’s breaking down them having 4 real, deep, meaningful relationships? 5 6 DR. ROSEN: I think that’s an excellent question. And 7 from a Baby Boomer, I appreciate that question to a Baby 8 Boomer. And it – you’re right. It does seem counter 9 intuitive that these kids can have 800 friends on MySpace 10 and how can they possibly keep in contact with them and how 11 can they form deep relationships? Having said that, I will 12 tell you that what our research shows is exactly the 13 opposite. That the more friends they have, the more honest 14 they can feel online, the more shy they feel online and 15 interestingly enough, also the now the more shy they feel 16 offline in real world and they feel that they can create 17 deep friendships through this modality. Now, we as Baby 18 Boomers may disagree because we grew up where deep 19 friendships meant you sat on your bed and you talked to 20 somebody, you know, for all day long and you shared your 21 deepest and darkest secrets and nobody else was around to 22 listen to. And that’s just not this generation. Um, they do 23 create strong friendships. What we’ve found in our studies 24 is that most of the people that they call friends and the 25 ones they spend the most of their time with, are people who EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 47 1 they do also know in the real world. They do make a 2 separation between “RL friends” – Real Life friends, “SL 3 friends” – Screen Life friends. And in fact, most of their 4 SL friends are also RL friends. Plus there are some that 5 are just simply SL friends and actually what they tell us 6 is they get a lot of benefits from them. And one of the 7 benefits is they feel that they can tell these people 8 things that they might not tell other people that they know 9 in school, but there won’t be any ramifications from 10 talking to this person because this person doesn’t know 11 them. They’re off someplace in another country – in another 12 area of the country – whatever. And they feel that they can 13 on some level spill their guts more safely? Does that make 14 sense – um in psychology we call it “being behind the 15 screen?” It’s somehow with this video screen in front of 16 you – this computer screen, that you feel safe and you feel 17 the ability to be more honest with people. And these – uh – 18 only SL friends serve a really important purpose to allow 19 these kids to explore their identities in a – in a 20 relatively safe way with people that they can try things 21 out on. I know for a Baby Boomer that doesn’t make much 22 sense but that’s what I think is really important that’s 23 happening out there. (PAUSE) Uh, here’s another one – 24 online question…um, from someone who says, “I agree. I find 25 it a lot easier to talk to my friends about what is going EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 48 1 on in my life by sending emails.” I would guess you’re 2 probably Gen X because um Net Geners don’t send emails 3 anymore. As my daughter would say, “That’s, that’s old 4 stuff. Email doesn’t exist anymore.” And I think you’re 5 absolutely right that you get really good advice from your 6 friends by email and also having that email there allows 7 you to save it, read it again, keep reading it, get some 8 ideas from it, come back to it later, read it again and I 9 think that’s part of what these kids also do online with 10 comments they get on their MySpace and Facebook pages. 11 (PAUSE) Oh, I got your age wrong! You’re a Net Gener. I’m 12 - you’re 1985 – you’re on the cusp – you still count as a 13 Gen Xer. So – those dates by the way are not, you know, 14 hard set. 15 (PHONE CONNECTION MADE) 16 17 18 MARY: Hello. My name is Mary Copell (phonetic) and um – can you hear me? 19 20 DR. ROSEN: Yes, I can. 21 22 MARY: Um I thought that anything you put on the 23 computer, you have to consider that everybody, you know, 24 like you said, it’s permanent and anybody can access it. So 25 why would we want people to – um , not, it seems like it EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 49 1 would break down boundaries, healthy boundaries, because 2 uh, you’re letting everybody know your innermost thought 3 and yet that really isn’t real life where it’s safe to let 4 everybody know your most innermost thoughts and every 5 circumstance? 6 7 DR. ROSEN: Okay. I think that’s an excellent question 8 and I have two answers for that. One is yes, I think you’re 9 right. That that is a potential problem. But , two – one of 10 the things that you – that you can and many more kids are 11 doing on MySpace and Facebook particularly is they’re 12 setting their pages to “private” meaning that the only 13 people that can go on and read what’s there are people that 14 they know, people that they accepted into their private 15 world. Having said that, anybody can – that is accepted 16 into their private world - can copy and paste anything they 17 say and put it anyplace else they like. So, yes. It’s a 18 double edged sword. One, you can set it to private and you 19 can only put information that you think is going to your 20 best friends – the people that you want to read that. On 21 the other hand, you don’t know what happens to that 22 information after it leaves there. And that’s one of my – 23 one of the things that was on one of the slides that I 24 think is an important caution to tell kids that even if you 25 think you’re in private, you’re not. So in fact there’s EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 50 1 some things that may be more important that you say in a 2 public – face to face state - than you do in a private one. 3 Or maybe you move from – “Hey can we talk on the phone 4 together?” Or something like that. 5 6 MARY: I’ve never – I’m a – I’m a Baby Boomer, too, but 7 I remember my dad telling me, you know, “You’ll go through 8 life and you can count on one hand the really true – uh you 9 know there’s different levels of friendship so even though 10 it’s set to private, doesn’t mean they’re all equally 11 levels - the same level of friendship. 12 13 DR. ROSEN: And you know what? On a – on a – a MySpace 14 page, for example, even if it’s set to private, you might 15 have 200 friends – 120 of them are friends both on the 16 screen and in real life, but they are equal in the sense 17 that they can all see what everybody else types. You’re 18 absolutely right. And you – as a teenager have to filter 19 that and I think that’s something that we can help our 20 teens with is how to filter that information and how to 21 look at whether this is valuable information or not and I 22 think that’s very, very important. 23 24 25 MARY: It’s a lot of acquaintances. I mean, you can’t have 120 real friends. (LAUGHS) I mean, you know what I EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 51 1 mean? I don’t – I don’t know. It’s interesting… 2 3 DR. ROSEN: Well, but – you know, the thing that the 4 teens are smart at? I think and I hear this over and over 5 again, is that they know when to take things off line. 6 They’re very aware that there are certain times that you 7 just simply don’t post something on MySpace because you 8 know who’s going to read it. And you wait and you do it – 9 well, they’ll do it mostly by text message mostly – or 10 instant message which is a lot safer. Though I have to say 11 I tell teens all the time that instant message even though 12 you think it’s safe, because once you finish an instant 13 message conversation and you click, you know, the button 14 “close” that it’s gone? I just remind them to – to remember 15 about what happened to Congressman Foley who thought that 16 he had this innocuous – well, not “innocuous” but he had 17 this conversation with a page that was rather racy and the 18 page copied and pasted with a timestamp for IM conversation 19 and the congressman eventually had to resign. So even 20 instant message is not “safe.” (PAUSE) 21 22 23 LIZ: All right. Great. Do we have any other questions? (PAUSE) 24 25 MARY: Which book –uh, that you wrote would be EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 52 1 particularly helpful for parents that need to learn 2 (LAUGHS) more about…all these things that you’re teaching? 3 4 DR. ROSEN: Well, I absolutely think the – the – the on 5 the front page of the Red Book – “Me, MySpace and I” - is 6 the one that is absolutely for parents and – and it’s – 7 it’s funny. I wrote that book um, coming from a perspective 8 of having had four children but also having done research 9 and taught child development for over 30 years and I – I 10 was really kind of shocked that the book came out December 11 26 of last year and sold all of copies out by January 26th 12 of this year. And since they’ve reprinted copies, they’re 13 almost all sold out, too. And on, on many levels that is so 14 gratifying to me that parents are actually buying the book 15 and I’m getting emails all the time from parents because 16 they obviously can find me um saying, “Thank you for 17 writing the book.” And then asking me questions about 18 certain things and I do want to encourage those of you who 19 are online? To feel free to – to um, email me if you’d 20 like. I’m very good at emailing people back and – it’s very 21 easy to find my email. Just go to – go online to “Me, 22 MySpace and I” or just put in “MySpace by Larry Rosen” and 23 then Google and you’ll find me. And I’m happy to answer 24 your emails and happy to help you with any issues that you 25 have. EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 53 1 2 LIZ: Thank you, Dr. Rosen. Could you tell us a little 3 bit about the handouts you said you were going to put 4 together so that we will be able to post with your 5 presentation? 6 7 DR. ROSEN: Yes. What I’m going to be doing – um, 8 hopefully today or tomorrow is putting together a couple of 9 handouts. One particularly for educators and I’m going to 10 take some of the points that I have on the slides but also 11 enhance and add some more ideas that I’ve been thinking 12 about um – and – and that came from our conversations today 13 and questions which by the way, I copied and pasted all of 14 your things that you said. So nothing that you said is 15 private, either, and I’m going to use those as a way of – 16 of helping educators – just to remind you of the things 17 that the kids are doing out there and what you need to 18 know. I’m also going to put one up that I have um for 19 parents – of what parents should do? And how they can keep 20 themselves – their kids safe. And also given time, I’m 21 going to hopefully put one up for kids, too, with some of 22 the issues that talk about how kids need to stay safe – 23 also, and the kinds of things that they need to do. And I 24 figure if we get everybody in the same stadium working on 25 the same issue, we get the educators, we get the parents EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 54 1 and we get the kids all understanding what the issues are 2 out there that they’ll be a lot safer. 3 4 LIZ: Great! Thank you. We have one last question or 5 comment before we conclude the Webcast? (PAUSE) All right. 6 If not, this concludes today’s technical assistance 7 Webcast. We’d like to thank Dr. Rosen once again for his 8 presentation and also thank each of you that participated 9 in the call. We’d like to remind you that next Wednesday, 10 October 1st at 3 PM Eastern Time Ann Fitzgerald will be 11 conducting a conference call on the last two TA Pieces of 12 her Sustainability Series. In which she will discuss and 13 answer questions regarding “Raising Funds from 14 Corporations” and “Approaching Foundations for Grants.” 15 These pieces can be addressed – accessed on our website. 16 The following Tuesday, October 7th at 2 PM Eastern Time, 17 Miss Kathy Stevens will conclude her two-part series 18 entitled “Boys and Girls Live – Learn – Differently: The 19 Science of Gender and Learning.” Please visit our website 20 abstinence.Pal-tech.com to register. Lastly, please 21 remember that as technical assistance providers we are 22 available to answer your questions via email at 23 abstinence@Pal-tech.com. Thanks again for joining us for 24 today’s Webcast and have a wonderful day. EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915 55 1 2 AUTOMATED SIGNOFF: Thank you. 3 EEI Production 66 Canal Center Plaza, Suite 200 Alexandria, VA 22314 (703) 683-0683; Fax (703) 683-4915