Hugh Gordon 71 Farmers Way, Cox Green, Maidenhead, Berkshire SL6 3PJ (Home) 01628 822 669 (Mobile) 0794 154 9291 HughSimonGordon@aol.com Successful career within a wide range of highly competitive domestic and international Consumer, Medical Device, Telecommunications and Retail markets Commercially astute and profit focused with new business development skills Operational management, multi-channel product distribution, strategic positioning and planning, P&L and budgeting, new business start-up, customer service, business administration, team building, leadership, conference organisation, training and development CAREER OBJECTIVE: Senior sales, marketing or general management position in a customer-focused company HIGHLIGHTS INCLUDE: Formulated strategic and marketing plans to increase presence and sales by up to 100% Hands-on leader of blue chip direct, commission only and distributor sales forces of up to 58 personnel Achieved and out performed all set sales and market penetration targets in two high-end blue chip companies, with a minimum 25% growth p.a. PROFESSIONAL EXPERIENCE: 2007: VOLUNTARY: RBWM Executive Job Club / Midlife Crisis Forum Job Club for executives seeking employment Published author Developed and implemented Sales, Marketing and Legal plans for the Club Ongoing coaching and mentoring for members Telephone, meetings and internet based counselling for MLC Forum members 2006: BUSINESS DEVELOPMENT MANAGER: Remploy Interwork Employment business opportunities for disabled employees Developed strategic plans to increase sustainable work opportunities by 100% within 3 years for disabled people with major UK companies 2004 to 2006: OWNER / MANAGER: Licores Cala Mayor Managed family owned retail business in Mallorca All aspects of shop management 1998 to 2004: OWNER / MANAGER: Uni-Call International SW – UK Telephone Card franchise business New franchise business providing a range of telecommunications products Established over 400 successful and profitable retail outlets from an initial base of 50 Strategic business planning, operational and turnover growth to £1m Drove growth within the London & Thames Valley area to achieve business goals Full P&L responsibility, budget planning and resource allocation activities Marketing activities to increase market awareness for business & products Leadership, training and support to independent sales staff Monitored performance to identify training issues and growth performance Co-ordinated business start-up activities and implemented required processes 1994 to 1997: Xomed Inc / Xomed-Merocel / Xomed-Treace DIRECTOR, EUROPEAN ADMINISTRATION AND MARKETING SUPPORT DIRECTOR, MARKETING AND SALES SUPPORT (Xomed-Merocel) DIRECTOR, INTERNATIONAL MARKETING (Xomed) Leading ENT and Neurological Medical Device Supplier Assisted in establishment of International direct and indirect Distribution network (56) Assisted in achieving company ISO 9000 classification Responsible for driving market penetration within US & international markets, +25% p.a. Promoted the business within the challenging medical device market sector Appointed to support revenue generation and operational development plans Controlled budget activities and resource allocation (c. $1m) in line with strategic plans Provided leadership and support to the marketing support and communications teams Championed the delivery of consistently high standards of customer service Reviewed processes and procedures to identify and implement improvements Managed design, development and introduction of international marketing materials Negotiated and agreed new distributor contracts and created new price lists annually Significantly improved inter-company communication to support growth plans Led the full amalgamation of three divisions into a global customer service centre Successfully achieved and outperformed all agreed sales (c. $60m) and profitability targets Transferred to US company on behalf of parent group, requested to join domestic company and achieved promotion from initial role of Director of International Marketing to Director, Marketing and Sales Support to Director, European Administration and Marketing Support EARLY CAREER INCLUDES: Director, International Marketing – Zimmer International Inc (Based at Xomed Inc. Fl. USA) Director, Surgical Specialties – Zimmer Ltd (Swindon, UK) Director, International Marketing – Zimmer International Ltd (Surgical Specialties) Business Manager, Dental Products - Zimmer Ltd (Dental Implants, Oral & Maxillofacial) National Sales Manager, Dental Division – J&J Ltd (Professional Dental products) Product Manager, Dental Division – Johnson & Johnson Ltd Sales Representative, Sales Executive, Trainer – Johnson & Johnson Ltd Junior Underwriter – Lloyds of London (Marine Syndicate) EDUCATION AND QUALIFICATIONS: BSc Marketing and Business A and O Levels (City of London School) Internal and external training courses (inc. Sales, Marketing, Finance, Presentations, Training and Development, Mentoring) PC Skills – MS Office, Word, Excel and PowerPoint ADDITIONAL INFORMATION: Head of School – City Of London School 1976-7 Moderate French, German and Spanish Full clean UK and US driving licences Nationality - British Willing to relocate Hugh Gordon (Mob) 0794 154 9291 HughSimonGordon@aol.com