Item 3.G- August 10, 2012
ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE
To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to
marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures.
Questions - call UNR Faculty HR at 682-6114
INSTRUCTIONS: See http://www.unr.edu/hr/compensation-and-evaluation for complete instructions.
Incumbent(s) Name (if applicable): Vacant
Position #(s): 17248
Current Title: Coordinator, Technology (RSJ)
Current Range:
(JCC: )
Department: Reynolds School of Journalism
College/Division: Office of Provost
Account #(s): 1300-115-0027
Action Proposed: (check all that apply)
( ) New position: Proposed Range:
Proposed Title:
( ) Title Change, Proposed Title:
( ) Proposed Reassignment from Range
to Range
( ) Revised PDQ only (no change in range or title)
(X ) Line of Progression (show titles below)
Coordinator, Technology (RSJ)
Manager, Technology (RSJ)
Range:
2
3
JCC (Current
or new HR
assigned):
77784 *
67291
I certify that the statements in this description are accurate and complete to the best of my knowledge.
____________________________________________________________
Employee’s Signature
__________________
Date
I/we have reviewed the statements in this form and they accurately reflect the job assignments.
____________________________________________________________
Immediate Supervisor’s Signature
__________________
Date
____________________________________________________________
Director/Chair/Dean
Alan Stavitsky, Dean, RSJ
__________________
Date
Approved for Salary Placement Committee review.
____________________________________________________________
__________________
Pres / Vice Pres / Vice Prov Signature Jannet Vreeland
Date
Vice Provost and Secretary of University
Action Approved by the President (Completed by Faculty HR):
Position #: 17248
EEO Code: 3J
CUPA Code: CM5517
Exempt: Yes or No Census Code: 006
Job Class Code: 77784
Range: 2
Effective Date: 8/1/2012
Approved Title:
COORDINATOR, TECHNOLOGY (RSJ)
____________________________________________________________
__________________
Employee Signature
Date
(Employee signs and sends to HR for personnel file after PDQ has been “final” stamped for approval)
Rev: 6/1/2012
Position Description -
Coordinator and Manager, Technology (RSJ)
Page 2
1. Summary Statement: State the major function(s) of the position and its role in the
university. Attach an organizational chart with positions, ranges, and names for the division
which reflects the position in it as well as those supervised in the department. (This section is
used for advertisement of the position.)
The Coordinator or Manager, Systems (RSJ) reports to the Dean of the Reynolds School of
Journalism (RSJ) and is responsible for the School’s technology systems and management of its
computer labs.
Range 2 - Coordinator:
The Coordinator works with students, faculty and other internal and external constituencies to direct
the smooth operation of the technology tools that support the course work and independent research
of the undergraduate and graduate students, faculty, and staff. The position manages and ensures
appropriate use of the RSJ computer labs. The individual trains and supervises students and student
workers in proper use and oversight of the lab. The Coordinator works with the University of Nevada,
Reno Information Technology (IT) community to troubleshoot problems and update software and
hardware as necessary.
Range 3 –Manager (in addition to Range 2 above):
The position manages the research, planning, specification, purchase, installation and maintenance of
information technology hardware and software including lab computers, media editing facilities, and
file servers. The Manager collaborates with faculty to build curriculum around technology and provides
streaming video (storage and retrieval) assistance and recommendations for digital media projects.
The Manager acts as a liaison to the IT community and outside vendors.
2. List the major responsibilities, including percentage of time devoted to each. Provide
enough detail to enable a person outside the department to understand the job (percentage
first with heading and then bulleted information).
Range 2 - Coordinator:
40% - Computer Hardware, Software, and Multimedia Equipment Management
 Manage the inventory and check-out of equipment throughout the RSJ
 Manage the maintenance of equipment and upgrades of hardware and software throughout
the classrooms, labs, and offices of the RSJ
 Maintain currency with the University’s IT efforts allowing for the integration of software,
hardware and programming enhancements
 Ensure compatibility, compliance and security of hardware and software within the School
 Coordinate the research, planning, specification, purchase, installation and maintenance of
information technology hardware and software, including lab computers, media editing
facilities, and file servers
 Serve as a liaison to troubleshoot networking issues
 Conduct basic server administration with the support and assistance of IT
 Monitor network and server systems, communicate problems to IT, request assistance as
needed
30% - Lab Management and Training
 Hire and supervise student lab assistants to operate the School’s computer labs
 Schedule and maintain lab assistant coverage for the labs during business hours and during
nights and weekends as required
 Provide basic training and assistance concerning network access, software application, or
technical trouble-shooting to faculty and students
Position Description 

Coordinator and Manager, Technology (RSJ)
Page 3
Serve as a technical liaison with IT and Teaching and Learning Technologies
Manage the inventory and check-out of equipment throughout the RSJ
20% - IT Coordination
 Serve as a liaison with IT to develop recommendations on the purchase of hardware and
software within RSJ (including cost, compliance, compatibility and security factors)
 Coordinate the research, planning, specification, purchase, installation and maintenance of
information technology hardware and software, including lab computers, media editing
facilities, and file servers
 Serve as a member of the RSJ Technology Committee
10% - Technology Research
 Research and recommend new equipment and upgrades of hardware and software throughout
the classrooms, labs, and offices of the RSJ
Range 3 –Manager:
40% - IT Management (in addition to R2 IT Coordination)
 Design and oversee policies and procedures for the student labs
 Make recommendations on the purchase of hardware and software within RSJ (including cost,
compliance, compatibility and security factors)
 Manage the research, planning, specification, purchase, installation and maintenance of
information technology hardware and software, including lab computers, media editing
facilities, and file servers
 Supervise student employees and part-time faculty providing technology support
 Provide support to resolve the most complex issues (tier 3) for computers in classrooms,
laboratories and faculty and staff desktop computing
 Provide support for broadcasting technology and collaborate on production of research
projects with faculty and students
 Support XSAN and associated digital video hardware as well as studio editing/broadcasting
equipment and programs
30% - Network and Server Administration
 Troubleshoot network issues
 Maintain server system hardware and operating system, including appropriate software,
security patches and updates
 Configure, order and deploy servers, as needed
 Work with faculty/staff to determine the requirements for a given application to be hosted on a
server
 Work with approved vendor to develop an appropriate configuration for the server system
 Monitor systems and log files to ensure appropriate server resource availability
 Document problems, conduct research, consult with IT and develop solutions
 Provide assistance in the design and production of digital media projects related to storage
and retrieval optimization; develop and execute back-up strategies for data pool
20% - Lab Management and Training (in addition to R2 above)
 Potential to teach or assist in the teaching of courses where appropriate
10% - Technology Research (in addition to R2 above)
 Conduct research on new and emerging technologies and software applications, which may
include beta testing or trial versions
 Develop assessments of technology and software including strengths and weaknesses
 Make recommendations on purchases
Position Description -


Coordinator and Manager, Technology (RSJ)
Page 4
Provide guidance and consultation in technical matters
Research server management best practices to promote leading edge Journalism technology;
collaborate with faculty to develop technology for curriculum and participate in program
accreditation
3. Describe the level of freedom to take action and make decisions with or without
supervision and how the results of the work performed impact the department, division and/or
the university as a whole.
Level of Freedom:
Range 2 - Coordinator:
The Coordinator works closely with IT to resolve server and network issues and conducts research on
the increasingly technical disciplines of news and strategic communication. The incumbent works
autonomously to ensure that faculty, staff and lab computers are functioning properly and to resolve
issues. Decisions are made in defining policies and procedures for lab operation, staffing student lab
employees, and in problem solving. The incumbent collaborates closely with faculty to support the
process of building curriculum around technology. Decisions on purchases and policies are reviewed
with the Dean and the RSJ Technology Committee.
Range 3 –Manager (in addition to Range 2 above):
The Manager, Systems must work independently from a technical standpoint with limited assistance
from IT. Decisions are made in problem solving, developing recommendations and ensuring
continuous systems operations. Initiative is required to anticipate issues and research appropriate
new and emerging technologies. Ongoing problems, system performance issues, and long-range
concerns are brought to the attention of the Dean and the RSJ Technology Committee.
Impact:
Range 2 - Coordinator:
The RSJ provides education and conducts research on increasingly technical disciplines including
broadcasting, graphic design, videography, advertising and public relations. The Coordinator
provides essential computing services to RSJ in support of these disciplines. Poor performance
negatively impacts the ability of students and faculty to utilize RSJ facilities and successfully complete
projects. Failure to meet goals could negatively impact the reputation of the RSJ and its faculty and
students.
Range 3 –Manager (in addition to Range 2 above):
A systems outage is immediately noticed and impacts RSJ’s ability to conduct research, educate
students and handle business operations. Decisions leading to excellent service contribute to
teaching and learning and promote student/faculty success and retention.
4. Describe the knowledge, skills (to include cognitive requirement and verbal and written
communication), and abilities (to include task complexity, problem solving, creativity and
innovation) essential to successful performance of this job (in bullet format).
Knowledge of:
Range 2 - Coordinator:
 Macintosh and Windows PC computer applications and operating systems
 Microsoft Active Directory
Position Description 


Coordinator and Manager, Technology (RSJ)
Page 5
Audio and video hardware and software
Computer lab coordination
Basic of server and network administration
Range 3 –Manager (in addition to Range 2 above):
 Unix server operating systems (i.e., Apple Storage Area Network (XSAN)) and their
administration
 TCP/IP network theory
 Development and execution of large data pool
 RAID systems optimized for Data throughput
 Computing in an academic setting
 Server and network administration practices and procedures
Skills:
Range 2 - Coordinator:
 Effective analysis, problem-solving and decision-making
 Excellent verbal and written communication
 Customer service
 Supervision
Range 3 –Manager (in addition to Range 2 above):
 Technology research
Ability to:
Range 2 - Coordinator:
 Manage, prioritize, and complete multiple projects/tasks in an efficient and timely manner while
maintaining focus on organizational goals
 Troubleshoot emergent and immediate software, hardware and networking issues with the
support of IT
 Assist staff with coordination of work efforts
 Communicate effectively with non-technical faculty and staff in discussions of technical
matters
Range 3 –Manager (in addition to Range 2 above):
 Contribute expertise to the efforts of a large and diverse community of constituents
 Stay abreast of new and forthcoming technologies related to RSJ endeavors
5. Describe the type of personal contacts encountered in performing the duties of the job.
Explain the nature and purpose of these contacts: i.e., to provide services, to resolve
problems, to negotiate.
Internal
Range 2 - Coordinator
Faculty, staff and students
Information Technology
Purchasing
Range 3 - Manager
Faculty, staff and students
Reason for Contact
To provide guidance and service on technical matters
To consult on problem solving, best practices and security issues
To follow procedures and complete purchases
To collaborate on planning curricula and projects around
technology
Position Description -
Coordinator and Manager, Technology (RSJ)
External
Range 2 - Coordinator
Vendor Technical Support
Consultants
Range 3 - Manager
Vendor Technical Support
Page 6
Reason for Contact
To gather information and troubleshoot networking and computer
problem areas for resolution
To obtain information and/or expertise
To research new software and hardware and coordinate
purchases
6. Indicate the minimum qualifications which are necessary in filling this position should it
become vacant. Please keep in mind the duties/responsibilities of the position rather than the
qualifications of the incumbent.
a.
Minimum educational level, including appropriate field, if any.
Range 2 and 3:
Bachelor’s Degree from a regionally accredited institution
b.
Minimum type and amount of work experience, in addition to the above required
education necessary for a person entering this position.
Range 2:
Bachelor’s Degree and two years, or Master’s Degree and one year, of information
technology experience
Range 3:
Bachelor’s Degree and four years, or Master’s Degree and two years, of information
technology experience to include supporting servers and supervisory experience
Preferred Licenses or Certifications: None
c.
Indicate any license or certificate required for this position.
None