JOB DESCRIPTION
Job Title:
Events Sales and Admin Assistant
Hours:
8.30 – 5pm – 37 ½ hours per week
All year round, 5 weeks holiday
Salary :
Point 14 – 18 (£16,860– £18,400p.a)
Responsible to:
Events Coordinator
Main Purpose of Job:
To work with the Events Coordinator to develop and grow the venue sales business
through proactive marketing and product development and to manage client
relationships,
To be responsible for the provision of an effective and efficient administrative support to
the events department
Key Responsibilities:

To work with the Events Coordinator and to develop and grow venue sales

To deal with all customer enquiries in a professional manner and within set
guidelines, demonstrating sound knowledge of all aspects of the products on
offer. Facilitate the transformation of all enquiries into confirmed sales

To undertake the administration of all sales on related bookings/sales using
software and management information systems

To manage the context of the box office website

To ensure that each stage of a ticket sale is completed in a timely and accurate
manner including: confirmation of requirements, issuing of receipts, service
delivery and payment collection

To follow financial procedures for all ticket sales, including issuing cost estimates,
quotations and invoices, monitoring and recording payment, notifying
outstanding debts

To be conversant with the products and services offered by all other sections in
internal and external relations and events.

To arrange and conduct client visits, tours and viewings of the facilities and
services.

To produce marketing material such as programmes, menus, information sheet
etc

To assist the Events Coordinator to seek and build ongoing relationships with
clients in order to sell services in line with the departmental Sales and Marketing
operational plan and budget targets

To assist with ongoing market research and analysis

To represent the school at marketing events, road shows and exhibitions as and
when required by the Events Coordinator

To assist the Events Coordinator with all events (internal or external) from the
initial enquiry to contract and business follow up

To respond to and proactively build client relationships to secure event sales and
future repeat client business

To develop excellent product knowledge of our venues to enable the
management of complex and or bespoke client event requirements

To ensure activities meet and integrate with the schools requirements and
policies

To produce monthly data and financial reports

To provide monthly reports as required.

To provide and organise an efficient, professional and confidential administrative
service to the Events teams including word processing of correspondence,
reports, publications and other documents as required.
This Job Description outlines the duties for the time being of this post to indicate the
level of responsibilities. It is not a comprehensive or exclusive list and duties may be
varied from time to time, which does not change the general character of the job or the
level of responsibility.
Promoting Safeguarding and welfare of children and young persons
•
Promote and safeguard the welfare of children and young people for whom you
are responsible, and with whom you come into contact.
•
Be aware of and comply with policies and procedures relating to child protection,
health, safety and security, confidentiality and data protection, reporting all
concerns to an appropriate person.
•
Be aware of support and ensure equal opportunities for all.
•
Contribute to the overall ethos/work/aims of the school.
•
Appreciate and support the role of other professionals.
•
Attend and participate in relevant meetings as required.
•
Participate in training and other learning activities and performance development
as required.
•
Assist with pupil needs as appropriate during the school day.
PERSON SPECIFICATION
ATTRIBUTES
Relevant Experience
ESSENTIAL
HOW IDENTIFIED
Minimum of 1 year practical experience Application form/
of working in a similar environment.
interview
Sales and Marketing.
Education & Training
Attainment of A levels or Equivalent
Application form
A good standard of education
Skills and Personal
Qualities
Diplomacy and ability to negotiate
An excellent telephone manner
A high skill of personal presentation
The ability to think and work quickly,
calmly and politely whilst under
pressure
Stamina and drive
Good typing and word processing skills.
Good oral & written skills.
Good organisational skills.
Good communication skills.
Minute-taking skills. Professional, tactful
& sensitive.
Discreet & confidential
Ability to work on own initiative and
within a team.
Enjoys working with young people.
Application form/
interview