CONSTRAINTS AND CONCERNS IN DATA COLLECTION AND ANALYSIS Often it is simply not possible to gather all the information needed, especially in crisis and unstable contexts. Time, access/security, resources and the emotional impact of the crisis should all be taken into consideration when defining the information needs, as they could impact data availability and/or usefulness. Awareness of those constraints means: Seeking alternatives (collection of data through proxy indicators, different combination of techniques, different data collection strategies, etc.) Knowing the limitations on the quality of available information (e.g. lack of coverage) and therefore potential bias in the results. Those limitations should be carefully interpreted and presented. The following is an illustrative (not exhaustive) listing of constraints and concerns in data collection and analysis. FLUIDITY OF CONTEXT The problem Rapid change of situation In emergencies and complex emergencies, the situation changes frequently. The complexity of this volatile context is difficult to capture. Crises can change rapidly; they are volatile and dynamic. Different timelines Regional variations The development of a crisis can be different even in contiguous areas. There could be considerable variation at regional level. Complexity Implications/adaptations for data collection Focus on information relevant in a changing situation. Assessment should be planned with future monitoring in mind (build on successive data collection activities). It might mean needing to set early warning systems into another area. Selection of samples and coverage should consider the need to capture regional variations. It should be kept in mind that findings may not be generalisable, and applicable to every context. LIMITATIONS IN EXISTING DATA AND DATA COLLECTION SYSTEMS Absence of baseline information Difficulties to construct timelines Gaps and problem in data sets The problem Implications/adaptations for data collection Frequent absence of baseline data on the condition of the affected population prior to the assistance intervention or changes in context make original baseline obsolete. The chaotic nature of crisis and unstable contexts means that the precise sequence of events in the period can be difficult to trace. Innovative use of methods to fill in gaps is necessary; for example, using RAP techniques to trace the evolution of the situation. Gaps in data coverage (e.g. no national coverage), unavailability of disaggregated data (e.g. by gender, age, ethnical group), non-standard format of data. UNICEF M&E Training Resource Data collection will need to focus on this, brainstorming with different groups of stakeholders as well as validating carefully. Telephone interviews with staff who have moved on may be necessary to fill in gaps on early phases of a crisis. Careful analysis is required of what data exists, with an effort to define the universe represented. Capturing a national or regional picture often requires careful extrapolation and interpretation from data that is available and/or new data. New data collection can provide more in-depth data sets based on purposive sampling. Constraints and concerns 1/5 Absence of national/ local partners Weak monitoring systems Civil society and government administrative structures can be disrupted, meaning an important partner for information exchange will be missing. Complex emergencies and disaster can result in the absence of these likely counterparts or they can be very weak among the many international stakeholders. Disruptions and physical destruction of facilities often lead to gaps in regular programme monitoring, information systems and archiving. Wherever possible, new data collection activities should include capacity building activities for national/local information services. Enhancing information sharing with other actors whenever possible and opportune is important. This raises issues for managing a stakeholder evaluation process as well as for management and resource consideration. Also, this increases the pressure on and the significance of the evaluation’s accountability role. More new data collection is often required where monitoring systems are stronger. For monitoring, substitute activities such as more frequent and structured field visits are critical. Ensure monitoring of key indicators, effective filing systems, standardised monitoring procedures Ensuring effective debriefing: it can be difficult to capture the experiences of all key personnel that have been involved in the projects once they have gone. The reasons for particular choices, the implications of some events are likely to be lost. EMOTIONAL IMPACT OF CRISIS Trauma of affected populations Change Effects of stress on personnel The problem Implications/adaptations for data collection "The affected populations will have just experienced a civil war during which they may well have been forcibly displaced, had relatives and friends killed, either in the fighting or during atrocities committed against civilians, and seen their personal, social and perhaps cultural identities shattered". (OECD) Similarly, natural disaster will deeply distress the affected population. To what extent old data and perceptions can be applied to the new situation? New actors will appear after the conflict: understanding the new stakeholder context is important. Who are the new actors? How do we deal with them? Are reliable? What is their stake? Changes in political players/ fighting factions/alliances Stress can impact personnel during the crisis or later on. In the evaluation phase, for example, fatigue of personnel could result in their unwillingness of recall their experiences. National staff will experience the stresses differently and will have added concerns about their own families. Data gatherers may be affected by trauma. Psychological trauma of seeing bodies or wounded people combined with the fatigue common in this situation can be a serious problem for objective data collection. In stressful and demanding crisis times, teams are likely to experience tensions, conflictual views. Awareness and capacity of dealing with trauma is important when performing data collection and analysis activities. Use techniques where data gatherers have opportunity to manifest care, support. Use discretion — don’t be intrusive. UNICEF M&E Training Resource Need not to stereotype, but understand new roles and new behaviours (e.g. through VCA/Stakeholder analysis). Be aware that civil wars greatly exacerbate and deepen existing fault lines within a society and may well create new cleavages in previously coherent groups (OECD. P 11). Managers of data-collecting activities should organise regular debriefings with data gatherers to gauge their stress level. Be ready to withdraw staff if necessary. Stress counselling should be provided if needed. Constraints and concerns 2/5 CNN effect Humanitarian programmes with their focus on saving lives in extreme situations are often accorded a high profile by media and politicians. The resulting increase in sensitivities, to direct or implied criticism of programmes, impacts both on the process and how results are places in the public domain (source: Alnap) Ensure that data collection is not focusing only on the “issues in the spotlight”. Increase your efforts to produce quality, non-biased, impartial data. TIME The problem Implications/adaptations for data collection Urgency In a crisis, time is a key. Heavy demands In a crisis, the demands for information are more than what can be managed. Conflicting priorities The pressure on personnel means that they can have no time to be involved in the data collection process even when they would need / like to do so. Prioritise information needs, and collect only what is needed. Rapid techniques for data gathering (e.g. RAP) should be employed. Urgency will be a factor in determining the level of precision of an indicator. Need for careful co-ordination among programmes. Ensure integrated planning of assessment activities (IMEP). Minimise the need for new information by using existing sources When required, staff time should be explicitly allocated for data collection, dissemination, exchange (e.g. for internal monitoring and evaluation) SECURITY, ACCESSIBILITY Sensitivity Access to areas/people Marginalisation The problem Implications/adaptations for data collection Perceived sensitivity of data can cause security problems in assessments. Even basic data and information needed in a crisis (e.g. a map) could be considered sensitive data and not be available. Asking the "wrong” questions could mean being perceived as a spy. The access to certain areas/groups of people could be restricted by physical factors (e.g. destruction of road, seasonal factors) and security menaces (e.g. roadblocks, threats from armed factions). Access constraints could make impossible to use formal sampling methods. Be aware of political sensitivity of information measure the risk of "asking the wrong questions". Combine different techniques (e.g. use observation) to probe and collect sensitive data indirectly. Strive for objectivity and show impartiality. Ensure that all key stakeholders (including groups with conflicting interests) are represented The logistic of data gathering information is particularly important in crisis situations. Techniques such as rapid field assessment can quickly gather basic data about areas affected by security or access constraints. Remote control systems/networks of informants can at times be the only way to get information from inaccessible areas. In extreme, the two-hour visit can provide information about areas that could not be accessed otherwise ( Rapid field visit). Data gathering operations should provide information disaggregated by sex/gender whenever possible. Gender analysis must be incorporated in crisis assessments. Crisis situations can exacerbate the "invisibility" of certain groups (on the basis of gender, age, ethnic origin, religion, etc.) Failure to recognise relevant stakeholders can end in biased data. UNICEF M&E Training Resource Constraints and concerns 3/5 Partiality Polarisation Despite the fact that security and accessibility can undermine the quality of the data collection, data collection and analysis cannot not wait until after the crisis is ‘over’ or until the context is stable. This mean that only partial results can sometime be achieved. Complex emergencies in particular are characterised by high degrees of polarisation and politicisation, it is difficult to handle the diverging perspectives among stakeholders. Recognise the need for sensitivity and flexibility in the data collection and analysis process. Point out possible limitation in the quality of data. Strive for objectivity and show impartiality. Ensure that all key stakeholders (including groups with conflicting interests) are represented. COORDINATION AND INTERDEPENDENCE Attribution of impact Multidisiplinarity Co-ordination The problem Implications/adaptations for data collection The emphasis on co-ordination in crisis and unstable contexts means that programmes are very inter-related and a broader perspective must often be taken to get a more comprehensive picture of programme effectiveness. In general, it is more difficult than normal to demonstrate plausible programme outcomes or impact (i.e. to differentiate the effect of crisis and of concurrent programmes). Humanitarian intervention is often highly multidisciplinary – e.g. public health, logistic, food and nutrition, water and sanitation etc. In times of crisis, especially in the onset, co-ordination can be difficult or absent. An attitude of knowledge sharing amongst different organisations and team should be nourished. Teams are required to reflect such diversity in their composition and expertise. Co-ordination efforts among different programmes are needed (e.g. integrated plans) for data sharing. RESOURCES The problem Implications / adaptations for data collection Financial Data collection is costly and can be even more so in times of crisis (e.g.: need of extreme rapidity, cost of operating in regions where infrastructure collapsed) Short-term funding leads to dangerous short-term perspective on monitoring trends. Personnel Working overload Lack of personnel Turnover Logistical resources Collecting information means using vehicles and logistical resources that are already in high demand to implement the programme. Evaluating the cost of obtaining information is a key factor in choosing the information needed. The cost of the information should be considered in terms of how long this information will be valid in a changing context. In some cases some information (e.g. requiring detailed surveys) might not be obtainable with the financial/human resources available. Wherever possible, data collection exercises should seek to cover information needs for various programmes on a wide range of issues ( IMEP) Collaboration with other organisations is important. Data gathering operations should take into consideration the personnel workload. Be aware that by being immersed in the crisis, personnel can lose perspective, e.g.: miss signals that should trigger action. It may be necessary to combine staff new to a specific area with those who know the area. Need to build assessment and monitoring into “everyday life”, by using meetings and routine visits to gather data. Also, non-expert staff (e.g. drivers) in the course of their duties could use the checklist for observation. Co-ordination with other organisations means being able to use data you didn’t have to collect. UNICEF M&E Training Resource Constraints and concerns 4/5 Skills A staff needs different skills for conducting assessments and evaluations in crisis and unstable situations. Be aware that assessments tend to involve more interpretation and analysis at field level than traditional centralised monitoring. UNICEF M&E Training Resource Staff participating in training programmes could enhance their skills. (Consider also employing self-learning tools.) Establish a roster: The availability of a list of experts could help identify and quickly contact the most suited professional. This should be done with a roster of locally available personnel. For international personnel, consider also contacting non-commercial organisations, providing human resources for operational humanitarian agencies (e.g. RedR, International Health Exchange). See http://www.redr.org/resources/links/hr.htm. Consider providing skills to non-expert staff so they can contribute to data gathering (see above example of checklist for drivers). Constraints and concerns 5/5