Kyle L. Janek, M.D., Executive Commissioner Request for Proposals (RFP) for Community Diabetes Education Programs (CDEP) RFP No. 537-16-14030 Date of Release: March 6, 2015 CPA Class/Item Codes: 948-33 Page 1 Community Diabetes Education Programs RFP# 537-16-140303 TABLE OF CONTENTS PROPOSAL INFORMATION ..........................................................................................4 I. INTRODUCTION AND DEFINITIONS ............................................................... 4 A. Eligible Respondents ............................................................................... 12 B. Term of Contract .................................................................................... 13 C. Use of Funds ........................................................................................... 14 D. Schedule of Events .................................................................................. 15 II. PROGRAM INFORMATION............................................................................. 15 A. General Purpose and Program Goals – Scope of Work ............................. 15 B. Program Background .............................................................................. 17 C. Legal Authority....................................................................................... 17 D. Community Diabetes Education Programs' Goals and Implementation ..... 17 E. Program Requirements ........................................................................... 19 F. Funding Opportunities ............................................................................ 20 III. PROCUREMENT REQUIREMENTS ................................................................ 22 A. RFP Point of Contact .............................................................................. 22 B. Proposal Conference ............................................................................... 23 C. Proposal Due Date................................................................................... 23 D. Submission ............................................................................................. 24 IV. PROPOSAL SCREENING AND EVALUATION ................................................ 24 A. Screening Process.................................................................................... 24 B. Evaluation Process .................................................................................. 25 C. Evaluation Criteria ................................................................................. 26 D. Selection, Negotiation, and Award ........................................................... 26 V. DSHS ADMINISTRATIVE INFORMATION ..................................................... 28 A. Rejection of Proposals ............................................................................. 28 B. Right to Amend or Withdraw RFP .......................................................... 28 C. Authority to Bind DSHS .......................................................................... 28 D. Financial and Administrative Requirements ............................................ 28 E. Contracting with Subcontractors ............................................................. 30 F. DSHS Historically Utilized Business Participation .................................... 30 G. Contract Information .............................................................................. 35 H. Contract Award Protest Procedures ........................................................ 35 CONTENT AND PREPARATION .................................................................................36 Page 2 VI. PROPOSAL CONTENT ..................................................................................... 36 A. Instructions for Preparation .................................................................... 36 B. Confidential Information......................................................................... 36 C. Table of Contents .................................................................................... 37 VII. BLANK FORMS AND INSTRUCTIONS ............................................................ 38 FORM A: FACE PAGE ...................................................................................... 39 FORM A: FACE PAGE INSTRUCTIONS .......................................................... 40 FORM B: PROPOSAL TABLE OF CONTENTS AND CHECKLIST .................. 42 FORM C: CONTACT PERSON INFORMATION .............................................. 43 FORM D: ADMINISTRATIVE INFORMATION ............................................... 44 FORM D-1: GOVERNMENTAL ENTITY .......................................................... 48 Community Diabetes Education Programs RFP# 537-16-140303 FORM D-2: NONPROFIT OR FOR-PROFIT ENTITY....................................... 49 FORM E: EXCEPTIONS FORM........................................................................ 50 FORM F: RESPONDENT BACKGROUND........................................................ 52 FORM G: ASSESSMENT NARRATIVE ............................................................ 53 FORM H: PERFORMANCE MEASURES GUIDELINES (Tier 1) ...................... 57 FORM H: PERFORMANCE MEASURES GUIDELINES (Tier 2 only) ............... 61 FORM I: WORK PLAN GUIDELINES NARRATIVE (Part A)........................... 67 FORM I: WORK PLAN TEMPLATE (Part B) ................................................... 77 FORM J: CHILD SUPPORT CERTIFICATION ................................................ 79 FORM K: FINANCIAL MANAGEMENT AND ADMINISTRATION ................ 80 QUESTIONNAIRE ............................................................................................ 80 APPENDICES ................................................................................................................84 APPENDIX A: Budget Section ........................................................................... 84 APPENDIX B: DSHS Assurances and Certifications ............................................ 85 APPENDIX C: HUB Requirements .................................................................... 91 APPENDIX D: Work Plan Template (Part B) .................................................... 101 APPENDIX E: URL References and Resources ................................................. 116 APPENDIX F: FY16 Tier 1 and 2 Requirements of ............................................ 120 Community Diabetes Education Programs (CDEP) ........................................... 120 APPENDIX G: ................................................................................................. 124 Map of 2014 ADA-recognized and 2014 AADE-accredited sites and ................... 124 2012 Adult Diabetes Prevalence by Health Service Region in Texas .................... 124 APPENDIX H: DSHS Menu of Evidence-Based Curricula Descriptions ............. 125 APPENDIX I:................................................................................................... 130 Sample Participant Health Outcome Form and Intervention Worksheet ............. 130 APPENDIX J: Class Implementation Plan......................................................... 134 APPENDIX K: Letters of Commitment ............................................................. 135 APPENDIX L: Letters of Commitment ............................................................. 136 APPENDIX M: Letters of Commitment ............................................................ 137 Page 3 Community Diabetes Education Programs RFP# 537-16-140303 PROPOSAL INFORMATION I. INTRODUCTION AND DEFINITIONS The Health and Human Services Commission (HHSC) on behalf of the Department of State Health Services (DSHS or Department) Texas Diabetes Prevention and Control Program (TDPCP) announces the expected availability of fiscal year 2016 State funds to implement Community Diabetes Education Programs (CDEP) for up to fourteen (14) contracts. There are two distinct funding opportunities in the RFP. The first opportunity is a Tier 1 CDEP and the second opportunity is a Tier 2 CDEP. This Request for Proposal (RFP) is not limited to this source of funding if other sources become available for this project. The purpose of funding a Tier 1 CDEP is to provide community-based diabetes prevention and self-management interventions. The purpose of funding a Tier 2 CDEP is to create or expand American Diabetes Association (ADA)-recognized and/or American Association of Diabetes Educators (AADE)-accredited diabetes self-management education (DSME) programs for the provision of community-based diabetes prevention and self-management interventions. The National Standards for Diabetes Self-Management Education and Support can be found in Appendix D. The differences and requirements of Tier 1 and Tier 2 are listed in the table found in Appendix E. This Request for Proposal (RFP) will not be limited to State general revenue funding if other sources become available. Tier 1 and Tier 2 CDEPs will design, implement, and evaluate evidence-based diabetes prevention and self-management education interventions and strategies at the community level. CDEPs will collaborate with health systems, developing an effective community-clinic linkage, to coordinate and increase access to health care delivery and community-based activities promoting healthy behavior. CDEPs will increase public and healthcare provider knowledge of the symptoms and risk factors of type 2 diabetes, pre-diabetes, and gestational diabetes. CDEPs will also increase public and healthcare provider knowledge of the importance of lifestyle in preventing, delaying and/or managing diabetes and its potential complications, CDEPs will collaborate with health care systems to establish and maintain a bi-directional referral mechanism and increase use of the Texas Diabetes Council’s (TDC) toolkit, including the Minimum Standards for Diabetes Care in Texas flow sheet and treatment algorithms. CDEPs will increase opportunities for positive behavior changes for people who are at risk for developing Type 2 diabetes. This RFP contains the requirements that all respondents must meet to be considered for contracts under this RFP. Failure to comply with these requirements will result in disqualification of the respondent without further consideration. Each respondent is solely responsible for the preparation and submission of a proposal in accordance with instructions contained in this RFP. Before completing the proposal, refer to the relevant program standards provided in SECTION II. PROGRAM INFORMATION. Other sections within the RFP may contain additional instructions pertaining to unique program requirements set forth in legislation or regulations, etc. If web links in this document do not open, copy and paste them into your internet browser window. Page 4 Community Diabetes Education Programs RFP# 537-16-140303 PLEASE READ ALL MATERIALS BEFORE PREPARING THE PROPOSAL. Definitions Appendix – Additional information and/or forms that are available at the end of this solicitation document. Budget – A financial schedule documented in the contract that describes how funds will be used and/or describes the basis for reimbursement for the provision of contracted services. Types of budget may include categorical (line item), fee for service, or lump sum. The Budget Section is required and is posted with this RFP as a separate package on the ESBD. Budget Period – The duration of the budget (stated in the number of months the contract will reflect from begin date to end date of the term of the contract). Each contract renewal will have its own budget period. Contract – A written document referring to promises or agreements for which the law establishes enforceable duties and remedies between a minimum of two parties. A DSHS contract is assembled using a core contract (base), one or more program attachments, and other required exhibits (general provisions, etc.). Contractor – An individual, organization, or entity that contracts with DSHS to provide services and/or goods. This includes (but is not limited to) vendors, sub-recipients, and grantees. Contract Term – The period of time during which the contract or program attachment will be effective from begin date to end, or renewal date. The contract term may or may not be the same as the budget period. Cost Reimbursement – A payment mechanism by which contractors are reimbursed for allowable costs incurred up to the total award amount specified in the contract. Costs must be incurred in carrying out approved activities, and must be based on an approved eight -category line-item (categorical) budget. Amounts expended in support of providing services and goods, if any, in accordance with the contract terms and conditions must be billed on a monthly basis for reimbursement unless otherwise specified in the contract. Reimbursement is based on actual allowable costs incurred that comply with the cost principles applicable to the grant and subgrants. Debarment – An exclusion from contracting or subcontracting with state agencies on the basis of cause set forth in Title 34, Texas Administrative Code Chapter 20, Subchapter C, §20.105 et seq. Deliverables – Goods or services contracted for delivery or performance. Due Date – Established deadline for submission of a document or deliverable. Effective Date – The date the contract term begins. Fully Executed – When a contract is signed by each of the parties to form a legal binding contractual relationship. No costs chargeable to the proposed contract will be reimbursed before the contract is fully executed. Page 5 Community Diabetes Education Programs RFP# 537-16-140303 General Provisions – Basic provisions that are essential in administering the contract, which include assurances required by law, compliance requirements, applicable federal and state statutes and circulars, financial management standards, records and reporting requirements, funding contingency, sanctions, and terms and conditions of payment. Indirect Costs – Costs incurred for a common or joint purpose benefiting more than one project or cost objective of respondent’s organization and not readily identified with a particular project or cost objective. Typical examples of indirect costs may include general administration and general expenses such as salaries and expenses of executive officers, personnel administration and accounting; depreciation or use allowances on buildings and equipment; and costs of operating and maintaining facilities. Procurement and Contracting Services Division (PCS) - Central contracting unit within HHSC that is responsible for statewide procurements and their certifications. PCS oversees, coordinates, and assists the Divisions with procurement needs, issues competitive procurements, finalizes development, and executes contracts. PCS maintains the official contract file from procurement to contract closeout. Program – Depending upon the context, either a coordinated group of activities carried out by DSHS, as authorized by state or federal law, for a specific purpose (“program”) or DSHS staff located in a program, region, or hospital that identify and request procurement needs (“Program”) The Program partners with CSCU on procurements. Program Attachment – An attachment to the contract that provides details for a particular statement of work to be performed under the contract such as services to be delivered, performance measures or deliverables, funding, and reporting requirements. There may be multiple program attachments associated with a core contract. A program attachment is typically for a one-year term, with a contracting cycle made up of several one-year program attachment renewals. Project – All work to be performed as a result of a contract or solicitation. Project Period – The anticipated duration of the entire project stated in total number of budget periods. Respondent – A person or entity that submits a response to a solicitation. For purposes of this document, “respondent” is intended to include such phrases as “offeror”, “applicant”, “bidder”, “responder”, or other similar terminology employed by DSHS (or HHSC) to describe the person or entity that responds to a solicitation. Scope of Work – A description of the services and/or goods, if any, for each service type, to be obtained as a result of a solicitation for a project period. The scope of work is a document written in the early stages of procurement to explain what DSHS plans to purchase. Solicitation – The process of notifying prospective contractors of an opportunity to provide goods or services to the state (e.g., this RFP). Special Provisions – Modifications and additions to the General Provisions for a funded program activity; which are usually customized for the Program’s requirements and contain provisions specific to the program attachment. Page 6 Community Diabetes Education Programs RFP# 537-16-140303 Statement of Work – The part of the contract that describes the services and/or goods to be delivered by the DSHS contractor specifying the type, level and quality of service, that directly relate to program objectives. Subcontract – A written agreement between the DSHS contractor and a third party to provide all or a specified part of the services, goods, work, and materials required in the original contract. The contractor remains entirely responsible to DSHS for performance of all requirements of the contract with DSHS. The contractor must closely monitor the subcontractor’s performance. Subcontracting can be done only when expressly allowed in the program attachment. Subrecipient – A type of contractor or subcontractor to which a subaward is made in the form of money, or property in lieu of money, to carry out all or part of the DSHS Program and that is accountable to DSHS for the use of the funds and property provided. This type of contractor may also be referred to as a subgrantee. Reimbursement is based on actual allowable costs incurred that comply with cost principles applicable to the grants and subgrants. A subrecipient contractor will have most of the following characteristics: a) determines who is eligible to receive what assistance, according to specified criteria; b) has performance measured against federal or state program objectives, as described in the program attachment; c) has responsibility for programmatic decision-making, and d) carries out duties to implement all or part of a program, as specified. Supplant (verb) - To replace or substitute one source of funding for another source of funding. A recipient of contract funds under this RFP must not use the funds to pay any costs that the recipient is already obligated to pay. If a contractor, prior to responding to an RFP, had committed to provide funding for activities defined in the contract’s statement of work (i.e., as represented in the RFP Budget Summary), then the contractor must provide the amount of funding previously committed in addition to the amount requested under this RFP. Vendor – A type of contractor or subcontractor that provides services, and goods, if any, that assist in, but are not the primary means of, carrying out the DSHS-funded Program. Under a vendor contract, the vendor will have few if any administrative requirements. (For example, a vendor might be required only to submit a summary report of services delivered and an invoice.) A vendor generally will deliver services to DSHS-funded clients in the same manner the vendor would deliver those services to its non-DSHS-funded clients. A vendor contractor generally has most of the following characteristics: a) provides goods and services within normal business operations, b) provides similar goods and services to many different purchasers, c) operates in a competitive environment, d) is not subject to compliance requirements of the federal or state program, e) provides goods and services that are ancillary to the operation of the program. Note: Characteristics a, b, c, and d do not apply to vendor contractors that are universities. Vendor Identification Number (Vendor ID No.) – Fourteen-digit number needed for any entity, whether vendor or subrecipient, to contract with the State of Texas and which must be established with the State Comptroller’s Office. It consists of a ten-digit identification number (IRS number, state agency number, or social security number) +check digit + 3 digit mail code. The Vendor ID No. includes all the numbers in the TINs (defined above), including a three digit mail code for a total of 14-digits. Page 7 Community Diabetes Education Programs RFP# 537-16-140303 Work Plan - A plan that describes how services will be delivered to the eligible population and includes specifics such as what types of clients will be served, who will be responsible for the work, timelines for completion of activities, and how services will be evaluated when complete. To be an enforceable part of the contract, details from the work plan must be approved by DSHS and incorporated in the contract. Texas Diabetes Prevention and Control Program Definitions 2-1-1 Texas—A program of the Texas Health and Human Services Commission that is committed to helping Texas citizens connect with the services they need. Whether by phone or internet, their goal is to present accurate, well-organized and easy-to-find information from state and local health and human services programs. No matter where one lives in Texas, dial 2-1-1 to find information about resources in the local community. https://www.211texas.org/cms/ Activities—A function of duties done to accomplish an objective. Activities do not have to be measurable, but are tasks that have to be completed. Advisory Board—External stakeholders and experts to promote program quality. American Association of Diabetes Educators (AADE)-accredited and American Diabetes Association-recognized Programs—AADE-accreditation and ADA-recognition ensures that a program is comprehensive and meets the National Standards for DSME. It is also a requirement for Medicare reimbursement. Bi-directional Referral System—A process of a community program and the physician/ health system sharing patient information to effectively manage and treat a patient’s condition. This information is documented in the patient’s medical record. The bi-directional system can provide baseline reports on the number of referrals, services received, and outcomes. If integrated with an Electronic Health Record, health systems can evaluate the impact of the community programs on population health. Burden of Diabetes—Includes the prevalence, mortality, complications, costs, and risk factors for adults with diabetes. Coalition—An organization of diverse interest groups that combine human and material resources to effect a specific change the members are unable to bring about independently. (Butterfoss, Goodman, and Wandersman, 1993) Community—A group of people with a common characteristic being located in a geographical area. Neighborhoods, cities, or groups of towns are examples. Community can also be defined as a group of people with common interests. These include religious groups, social groups, and people who identify with one another because of language, race, ethnicity, or physical ability. Demographic boundaries are socioeconomic, status, gender, age, and family structure. Community-based Intervention—Key activities and associated materials that are conducted within and by members of a particular community (e.g. grassroots efforts, efforts by a local civic group). Community-based interventions can be done in conjunction with an outside group (e.g. nonprofit organization, research group). Community-Clinical Linkages—Intervention strategies ensuring that communities support and clinics refer patients to programs to prevent, delay onset, or manage chronic conditions. Such Page 8 Community Diabetes Education Programs RFP# 537-16-140303 interventions ensure those with or at high risk for chronic diseases have access to quality community resources to best manage their conditions or disease risk. These supports include interventions such as clinician referral, community delivery and third-party payment for effective programs that increase the likelihood people with heart disease, diabetes or prediabetes, and arthritis will be able to "follow the doctor’s orders” and take charge of their health. In turn, improving their quality of life, averting or delaying onset or progression of disease, avoiding complications (including during pregnancy), and reducing the need for additional health care. Cultural Competence—Comprises behaviors, attitudes, and policies that can come together on a continuum that will ensure that a system, agency, program, or individual can function effectively and appropriately in diverse cultural interaction and settings. Diabetes Self- Management Education—The process of teaching people the skills needed to manage their diabetes on a daily bases. The Task Force on Community Preventive Services supported by the Centers for Disease Control and Prevention (CDC) recommendations can be found at http://www.thecommunityguide.org/diabetes/index.html Diabetes self-management education/training (DSME/T)—A collaborative process through which people with diabetes gain the knowledge and skills needed to modify their behavior and successfully self-manage the disease and its related conditions. This process incorporates the needs, goals, and life experiences of the person with diabetes and is guided by evidence-based standards. Evidence-Based Interventions—Interventions that have a clearly defined target audience, have clearly defined intent and immediate outcomes, are based on sound behavioral science theory, are focused on improving behaviors and provide opportunities to practice. Feedback Loop – 1. The return of the output (results) of a process or system to the input that was used to produce the output. The results should demonstrate that the actions taken made an impact. The feedback loop is the path that leads from output resulting from the intervention back to the input. 2. The section of a control system that allows for feedback and self-correction and that adjusts its operation according to differences between the actual and the desired or optimal output. Geographic Disparities—Access to health care is a significant issue for some geographic areas of Texas. Geographic barriers may affect a person’s access to primary care as well as hospitals. Health Disparities—Refers to difference in the incidence, prevalence, mortality, and burden of diseases and other adverse health conditions that exist among specific population groups in the United States, arising as a consequence of health inequities that are systematic, avoidable, unfair, and unjust. These health inequities include associated differences in health status and mortality rates and in the distribution of disease and illness across population groups that are sustained over time and generations, and are beyond the control of individuals. Examples of interventions that impact health disparities include targeting limited resources toward communities with the greatest disease burden or risk, and using culturally relevant materials/approaches to design appropriate interventions in those communities. Page 9 Community Diabetes Education Programs RFP# 537-16-140303 Health Service Region (HSR) - Texas: 1. 2. 3. 4. 5. 6. 7. 8. Texas Panhandle-Health Service Region 1 North Texas-Health Service Region 2/3 East Texas-Health Service Region 4/5 North South East Texas-Health Service Region 6/5 South Central Texas-Health Service Region 7 Southwest Texas-Health Service Region 8 West Texas-Health Service Region 9/10 South Texas-Health Service Region 11 (See http://www.dshs.state.tx.us/regions/state.shtm for regional information and map.) Impact Objectives—Reflects changes in factors such as risk factors or preventive care services (e.g., eye exams) associated with health status. (Note: The performance measurement of these objectives is the actual impact or benefit of an entity’s actions.) Impaired Glucose Tolerance (IGT) and Impaired Fasting Glucose (IFG) —Terms associated with pre-diabetes based on the type of test used to diagnose pre-diabetes. A person with IFG has pre-diabetes based on a fasting plasma glucose test, while a person with IGT has pre-diabetes based on an oral glucose tolerance test Intervention—Specific set of activities and associated materials used to address the problem. Medicare Reimbursement for DSME/T—In 1997, the federal Balanced Budget Act passed, permitting the U.S. Health Care Finance Administration (HCFA)— now called the Centers for Medicare and Medicaid Services (CMS)— to provide expanded coverage for DSME/T. National Standards for DSME/T—These standards are reviewed and revised approximately every five years by a task force of the American Diabetes Association (ADA), and published in Diabetes Care as “National Standards for Diabetes Self-Management Education.” They are published online on the ADA’s “Diabetes Pro” website under “Clinical Practice Recommendations.” http://professional.diabetes.org/CPR_Search.aspx National Diabetes Prevention Program—The National DPP is led by the CDC and was founded on the science of the Diabetes Prevention Program research study which showed that making modest behavior changes helped participants lose 5% to 7% of their body weight and reduced the risk of developing type 2 diabetes by 58% in people with pre-diabetes. The CDC Diabetes Prevention Recognition Program assures the quality of CDC-recognized programs and provides standardized reporting and performance. http://www.cdc.gov/diabetes/prevention/index.htm Objective—A statement of an accomplishment that contributes to attaining the goal. Objectives are standards to determine how your project has accomplished what it set out to do, and are defined by who will do what, by when, where, and how many. Objectives are measurable, achievable, realistic, and time phased. This project will only address short-term, impact, and process objectives. Outcome Evaluation—A method of evaluation which uses techniques that will provide evidence as to whether or not the program or intervention accomplished the intended efforts. Page 10 Community Diabetes Education Programs RFP# 537-16-140303 Population-based Interventions—Interventions that are targeted toward populations to promote the overall health status of the community by preventing disease, injury, disability, and premature death. A population-based health intervention should include the following: assessment, health promotion, disease prevention, monitoring of services, and evaluation. Some methods to accomplish these goals include public education programs, community projects, and media interventions. Pre-diabetes—Pre-diabetes is a condition in which individuals have blood glucose levels higher than normal but not high enough to be classified as diabetes. People with pre-diabetes have an increased risk of developing type 2 diabetes, heart disease, and stroke. Process Objectives—Indicators of implementation of those activities that accomplish the impact objectives. Each process objective should be related to an impact objective and should describe what the respondent wants to accomplish or complete. Like all other objectives, process objectives also must be measurable and time phased. (Note: The performance measurement of these objectives should count the actions/changes achieved or the goods/services provided.) Program Goal—A broad, general statement that describes what a program hopes to accomplish in the long term. Rural Area—A county that had a population in the most recent decennial census of 150,000 or less, or that portion of a county with a population of greater than 150,000 that is not delineated as urbanized, by the United States Census Bureau. Series—A number of classes and/or events arranged in order and connected by being alike in some way. For example, a diabetes self-management series will include a minimum of four group classes. These classes will meet at least once per week for a minimum of four weeks. Socioeconomic Status—Includes data related to per capita income, poverty levels, unemployment, educational attainment, and health insurance status. As a guideline, eligibility for Primary Health Care in Texas is family income at or below 150% of federal poverty level (FPL). Strategy—Approach used to address the problem. Sustainable—Public health collaborations, efforts, and activities that have an adequate, consistent financial base along with sufficient staff, resources and commitment to support operation. Systems—The dynamic interrelationship of components designed to enact a vision. Systems operate at the level of the workgroup, organization, and community. A systems change would make this interrelationship different. Texas Diabetes Council (TDC)—The Texas Diabetes Council (TDC) addresses issues affecting people with diabetes in Texas and advises the Texas Legislature on legislation that is needed to develop and maintain a statewide system of quality education services for all people with diabetes and health care professionals who offer diabetes treatment and education. Texas Diabetes Prevention and Control Program (TDPCP)—The Texas Department of State Health Services administers grant-funded initiatives and contracted services, while Council Page 11 Community Diabetes Education Programs RFP# 537-16-140303 members serve on numerous committees and work groups addressing current issues affecting people with diabetes and those at risk. Unduplicated— 1. A participant of a series counted only once during the fiscal year, regardless of the number of series or activity types in which the individual participates. 2. Participants who have had at least one visit/encounter in an intervention series (e.g., diabetes self-management, physical activity, or nutrition) funded by this program. They have received at least one of the intervention services under this grant during the applicable calendar year. The sum of unduplicated participants do not include: a. the same participant more than once b. participants attending single events (e.g. health fairs, general one-time presentations/seminars about diabetes and/or preventive methods) c. persons only receiving a referral for other services (e.g., tobacco cessation) A. Eligible Respondents Eligible respondents include any county, municipality, public health district , or other political subdivision, including academic institutions or hospital districts, for profit or local nonprofit organizations in Texas (with Federal tax identification number) and must comply with the criteria listed below. 1.Respondent must be established as an appropriate legal entity as described in the paragraph above, under state statutes and must have the authority and be in good standing to do business in Texas and to conduct the activities described in the RFP. 2.Respondent or their subcontractors must have a Texas business address. A post office box may be used when the proposal is submitted, but the respondent or their subcontractors must conduct business at a physical location in the region for which they are applying prior to the date that the contract is awarded. 3.Respondent must be in good standing with the U.S. Internal Revenue Service. 4.Respondent is not eligible to apply for funds under this RFP if currently debarred, suspended, or otherwise excluded or ineligible for participation in Federal or State assistance programs. 5.Respondent may not be eligible for contract award if audit reports or financial statements submitted with the proposal identify concerns regarding the future viability of the contractor, material non-compliance or material weaknesses that are not satisfactorily addressed, as determined by DSHS. 6.Respondent’s staff members, including the executive director, must not serve as voting members on their employer’s governing board. 7. In compliance with Comptroller of Public Accounts and Texas Procurement and Support Services rules, a name search will be conducted using the websites listed in this section prior to the development of a contract. Page 12 Community Diabetes Education Programs RFP# 537-16-140303 A respondent is not considered eligible to contract with DSHS, regardless of the funding source, if a name match is found on any of the following lists: a) b) c) The General Services Administration’s (GSA) System for Award Management (SAM) for parties excluded from receiving federal contracts, certain subcontracts and from certain types of federal financial and nonfinancial assistance and benefits. https://www.sam.gov/portal/public/SAM The Office of Inspector General (OIG) List of Excluded Individuals/Entities Search– State – https://oig.hhsc.state.tx.us/Exclusions/search.aspx; and Texas Comptroller of Public Accounts (CPA) Debarment List located at http://www.window.state.tx.us/procurement/prog/vendor_performance/ debarred/. If this web link does not open, copy and paste to your internet browser window. 8. Respondents must be listed on the following list if they are Professional Corporations, Professional Associations, Texas Corporations, and/or Texas Limited Partnership Companies. Secretary of State (SOS) at https://direct.sos.state.tx.us/acct/acct-login.asp. Except as expressly provided in A.2. above, respondent is not considered eligible to apply unless the respondent meets the eligibility conditions to the stated criteria listed above at the time the proposal is submitted. Respondent must continue to meet these conditions throughout the selection and funding process. DSHS expressly reserves the right to review and analyze the documentation submitted and to request additional documentation, and determine the respondent’s eligibility to compete for the contract award. B. Term of Contract It is expected that the initial contract term will begin on or about 09/01/2015, and will be made for a 12-month period. This contract may be renewed up to three additional one year period(s), with renewal initiated at the sole discretion of DSHS. Continued funding of the contract in future years is contingent upon the availability of funds and the satisfactory performance of the contractor during the prior contract period. Funding may vary and is subject to change each renewal. Contracts awarded under this RFP and any anticipated contract renewals are contingent upon the continued availability of funding. DSHS reserves the right to alter, amend or withdraw this RFP at any time prior to the execution of a contract if funds become unavailable through lack of appropriations, budget cuts, transfer of funds between programs or agencies, amendment of the appropriations act, health and human services agency consolidations, or any other disruption of current appropriations. If a contract has been fully executed and these circumstances arise, the provisions of the Termination Article in the contract General Provisions will apply. Page 13 Community Diabetes Education Programs RFP# 537-16-140303 C. Use of Funds In Fiscal Year 2016, approximately $2,400,000 is expected to be available to fund up to fourteen (14) contracts. The specific dollar amount awarded to each successful respondent depends upon the merit and scope of the proposal as well as the prevalence/mortality rates of diabetes and availability of services in the respective communities to address this disease and is at the sole discretion of DSHS. Additional funds may be awarded during contract negotiations. DSHS anticipates funding programs in areas of the state with a significant burden, including high prevalence of diabetes, risk factors for type 2 diabetes, and diabetes-related morbidity and mortality. Priority will be given to areas with limited ADA-recognized or AADE-accredited programs relative to the burden of diabetes, including rural or remote areas. Refer to Appendix F for the map of 2014 American Diabetes Association-Recognized Programs, 2014 American Association of Diabetes Educators-Accredited Programs, and 2012 Adult Diabetes Prevalence by Health Service Region (HSR). Funds are awarded for the purpose specifically defined in this RFP and must not be used for any other purpose. Funds may be used for personnel, fringe benefits, staff travel, contractual services, other direct costs, and indirect costs, as allowed in the budget. Funding can be used to build capacity to apply for ADA-recognition or AADE-accreditation. If currently ADA-accredited/AADE-recognized, funding can be used to expand existing programs by adding sites in unserved or underserved areas. In addition, programs are encouraged to be trained and apply for recognition under the CDC Diabetes Prevention Recognition Program, if eligible. For more information, see http://www.cdc.gov/diabetes/prevention/recognition/index.htm. Funds must not be used to supplant other local, state, or federal funds. Funds must not be used as a pass through to other entities. . Funds may be used for the following project-related expenses: 1. Personnel costs related to administrative functions for program (e.g., policy development/revision, direct supervisory functions, fiscal services, and direct reporting; 2. Curriculum licensing fees; 3. Continuing education for program coordinators and instructional staff (e.g., registered nurse, registered dietitian, pharmacist, community health worker, etc.) as it relates to diabetes care as well as their profession (e.g., program management, education, chronic disease care, behavior change) (Tier 2 only); 4. Office and administrative supplies; 5. Travel related to program activities; 6. Training and educational expenses; 7. Health education materials, including food models and physical activity supplies; 8. Computer equipment, including a modem and/or software, with prior approval from DSHS TDPCP; 9. Written prior approval from TDPCP program is required prior to the purchase of any equipment item; 10. Contract services and other items supporting program objectives, with prior approval from DSHS TDPCP; and 11. Below are examples of allowable items that may be used to support behavior change and enhance retention rates. The determination of allowability is dependent upon the context Page 14 Community Diabetes Education Programs RFP# 537-16-140303 of an item’s use and the message it conveys. No more than two percent (2%) of the total budget can be used for participant retention items and is subject to negotiation. Using the criteria listed above, illustrative examples of allowable purchases are provided below. a. Cookbooks focusing on healthy eating b. Transportation assistance (i.e. vouchers or tokens for bus, taxi, or other modes of transportation may be offered to assist members attend diabetes prevention or selfmanagement and/or nutrition classes) c. Exercise tools (exercise videos, stretch bands, bicycles and bicycle helmets, jump ropes, basketballs) d. Pedometers (data MUST be collected, maintained, and presented at time of site visit showing participants’ use (e.g., physical activity logs) 12. Individualized patient care or counseling services (Tier 2 only) Funds cannot be used for: 1. Individual health services or payment for the treatment of diabetes or obesity; 2. Laboratory services; 3. Medical supplies; 4. Food except for use in education classes or demonstrations; 5. Research projects; 6. Grant writing services or administrative staff primarily responsible for writing grants/proposals; 7. Administrative staff performing unrelated senior management functions; 8. Lobbying for or against any legislation, ordinance, or for any other political activity; and 9. Continuing education (Tier 1 only) D. Schedule of Events 1. 2. 3. 4. 5. 6. 7. RFP Release Date Pre-proposal Conference Deadline for Submitting Questions HHSC Post Answers to Vendor Questions Deadline for Submission of Proposals Post Tentative Award Announcement Anticipated Contract Begin Date 03/06/2015 03/18/2015 03/23/2015 03/27/2015 04/06/2015 05/26/2015 09/01/2015 HHSC reserves the right to change the dates shown above without notice. It is the responsibility of the respondent to check the HHSC Business Opportunities website frequently for notice of matters affecting the RFP. To access the website, go to http://www.hhsc.state.tx.us/about_hhsc/BusOpp/contractopportunities.asp II. PROGRAM INFORMATION A. General Purpose and Program Goals – Scope of Work The TDPCP is the diabetes prevention and control program for the State of Texas. The vision of the TDPCP and the Texas Diabetes Council (TDC) is “A Texas Free of Page 15 Community Diabetes Education Programs RFP# 537-16-140303 Diabetes and its Complications.” TDPCP goals address surveillance, health communications, health systems improvements, infrastructure, community intervention services, wellness, and health disparities. Increasing public awareness, promoting community outreach and diabetes education are TDC priorities. TDPCP follows the CDC National Center for Chronic Disease Prevention and Health Promotion’s framework. The four domains of this framework are: 1. Epidemiology and surveillance: Gather, analyze, and disseminate data and information; use results from evaluations to make decisions about prioritizing and delivering interventions; monitor programs and population health. 2. Environmental approaches: Promote health, and support and reinforce healthful behaviors statewide in schools, worksites, and communities. 3. Health system interventions: Increase the use and improve the effective delivery of preventive services and clinical care. This would help prevent disease, detect diseases sooner after onset, reduce risk factors, and control complications. 4. Strategies to improve community-clinical linkages: Ensure that communities support programs that improve management of chronic conditions and clinics refer patients to these programs. Specifically, this initiative is working to: Increase access and referrals to diabetes self-management education programs and reimbursement for this service; Increase pre-diabetes awareness Increase referrals to, use of, and reimbursement for CDC-recognized lifestyle change programs for the prevention of type 2 diabetes Increase use of health-care extenders (such as community health workers) in the community in support of self-management. TDPCP’s immediate outcomes for this project are: 1. Increased opportunities for physical activity and better nutrition. 2. Increased access to ADA-recognized and/or AADE-accredited diabetes selfmanagement education and support. 3.Capacity to collect and analyze data on waist circumference, BMI, tobacco status/cessation and blood pressure and other indicators listed on the sample participant health outcomes form in Appendix H as participants progress through interventions. 4. Improved capacity of a Community Diabetes Education Program (CDEP) advisory board to design, implement, and engage in program quality improvement of diabetes interventions. Additional project goals are to: 1. Increase public and provider knowledge of the symptoms, risk factors and target goals of diabetes, pre-diabetes and gestational diabetes management, and the importance of physical activity and healthy eating in preventing, delaying, or managing diabetes and its complications. 2. Increase health care provider, payer, and patient knowledge and use of the TDC’s Minimum Standards for Diabetes Care in Texas and treatment algorithms (www.tdctoolkit.org). Long-term outcomes for this project are: Page 16 Community Diabetes Education Programs RFP# 537-16-140303 1. Reduced risk of eye disease, kidney disease, nerve damage, and cardiovascular disease through diabetes self-management; 2. Reduced likelihood of costs associated with adverse health outcomes resulting from diabetes; 3. Reduced risk of developing type 2 diabetes through pre-diabetic lifestyle changes; and 4. Decreased undiagnosed cases due to better public awareness of diabetes risk in high-prevalence areas. These objectives and priorities are aligned with the Healthy People 2020, DSHS Commissioner Priorities. (For websites, see URL References and Resources, Appendix D.) B. Program Background Recognizing that Texas includes many diverse communities with unique needs, TDPCP supports locally tailored programs. A program that is successful for one geographical area or ethnic group may or may not work for another area or group. The TDPCP has funded five previous cycles of programs developed by communities that deal with diabetes and health disparities, diabetes awareness and education, and changes in community systems, environments, policies and practices. These programs have demonstrated success in establishing culturally-appropriate programming for promoting wellness, healthy nutrition, physical activity, glycemic control, weight and blood pressure control, and tobacco cessation for persons with diabetes. Target populations include low socio economic status, racial and ethnic minorities with disproportionate rates of diabetes and those with limited access to health care services. In addition, these programs have trained community health workers and have worked to increase awareness of diabetes. C. Legal Authority DSHS is authorized to enter into contracts through Texas Health and Safety Code, Section 12.051. D. Community Diabetes Education Programs' Goals and Implementation The purpose of funding community diabetes education programs (CDEP) is to reduce the burden of diabetes by establishing and maintaining critical partnerships to create and support interventions targeted to populations at greatest risk of developing diabetes. CDEPs are required to coordinate, implement and monitor quality, cost effective, culturally competent diabetes prevention and management interventions. Programs’ interventions will target individuals aged 18 and older and their families in high-risk populations. Programs will use multiple communication channels, bringing programs into neighborhoods. Community health workers and community health representatives may serve as communicators and as role models to foster healthy attitudes and beliefs and provide social support. The CDEP advisory board will serve to inform the design, implementation, and promotion of quality diabetes interventions. Programs are encouraged to use the resources Page 17 Community Diabetes Education Programs RFP# 537-16-140303 available from the TDC and CDC’s National Diabetes Education Program, the National Public Health Initiative on Diabetes and Women’s Health, and the Native Diabetes Wellness Program. Programs will align any health care system components with the TDC’s Minimum Standards for Diabetes Care in Texas. All program interventions will be consistent with the TDC’s strategic plan. (For websites, see URL References and Resources, AppendixE.) The goals of the CDEP interventions are: 1. Preventing type 2 diabetes in persons at high risk who do not have diabetes; and 2. Preventing complications, disabilities, and burden associated with diabetes. Within the limits set governing these projects, respondents will propose interventions that will address the following community-based goals: 1. Increase public and provider knowledge of the symptoms, risk factors and target goals of diabetes, pre-diabetes and gestational diabetes, and the importance of physical activity, healthy eating, and tobacco cessation in preventing, delaying, or managing diabetes and it’s complications; and 2. Increase health care provider, payer, and their patient knowledge and use of the TDC’s Minimum Standards for Diabetes Care in Texas, treatment algorithms (www.tdctoolkit.org), and Texas Quitline. Page 18 Community Diabetes Education Programs RFP# 537-16-140303 Respondents will specify how activities will be measured, using Performance Measures Guidelines (Form H). At a minimum, programs will collect data listed on Form H: Performance Measure guidelines, which is based on funding type (Tier 1 or Tier 2). Some indicators include waist circumference, BMI, tobacco status/cessation, blood pressure, A1c, cholesterol, and lipids. E. Program Requirements Contractors are required to conduct project activities in accordance with federal and state laws prohibiting discrimination. Guidance for adhering to non-discrimination requirements can be found on the Health and Human Services Commission (HHSC) Civil Rights Office website at: http://www.hhs.state.tx.us/aboutHHS/CivilRights.shtml. Upon request, a contractor must provide the HHSC Civil Rights Office with copies of all the contractor’s civil rights policies and procedures. Contractors must notify HHSC’s Civil Rights Office of any civil rights complaints received relating to performance under the contract no more than 10 calendar days after receipt of the complaint. Notice must be directed to: HHSC Civil Rights Office 701 W. 51st Street, Mail Code W206 Austin, TX 78751 Phone Toll Free (888) 388-6332 Phone: (512) 438-4313 TTY Toll Free (877) 432-7232 Fax: (512) 438-5885 A contractor must ensure that its policies do not have the effect of excluding or limiting the participation of persons in the contractor’s programs, benefits or activities on the basis of national origin, and must take reasonable steps to provide services and information, both orally and in writing, in appropriate languages other than English, in order to ensure that persons with limited English proficiency are effectively informed and can have meaningful access to programs, benefits, and activities. Contractors must comply with Executive Order 13279, and its implementing regulations at 45 CFR Part 87 or 7 CFR Part 16, which provide that any organization that participates in programs funded by direct financial assistance from the U.S. Dept. of Agriculture or U.S. Dept. of Health and Human Services must not, in providing services, discriminate against a program beneficiary or prospective program beneficiary on the basis of religion or religious belief. Contractors are required to establish and maintain a coalition or advisory board, based on funding type (Tier 1 or Tier 2, respectively). This coalition or advisory board must meet at least quarterly for the duration of the contract. Input from the coalition or advisory board is vital to maintain an effective program. In addition, each program will: Page 19 Community Diabetes Education Programs RFP# 537-16-140303 1. Develop and oversee implementation of specific strategies and activities to achieve goals linked to a needs assessment. Each community will develop its own unique strategies and activities, using evidence-based public health practices; 2. Provide community leadership for diabetes prevention and control; and 3. Develop partnerships with providers and health care systems to facilitate access to care for uninsured people and promote patient-centered medical home models. Programs are required to fulfill contract obligations, which include attending all trainings and meetings, in their entirety, conducted by TDPCP or its partners. Contractor will be required to: 1. Submit a needs assessment narrative; 2. Submit a work plan narrative and template with performance measures; 3. Submit monthly program activities via DSHS’ web-based reporting system by the 10th day following month activities were completed; 4. Submit meeting minutes for a coalition or advisory board, including attendance rosters; 5. Submit quarterly reports, as prescribed by TDPCP, via a DSHS web-based reporting system by the 20th day following the end of each quarter; 6. Submit an annual report, as prescribed by TDPCP, no later than one month after the end of each fiscal year; 7. Submit participant health outcomes data to be specified by TDPCP; 8. Submit a summative report no later than one month after the 4-year project period ends; 9. Maintain documentation of activities, services, outcomes, and persons served; and 10. Attend three 3-day trainings in Austin Respondents are also encouraged to participate in local and regional planning activities. For information on local planning activities, respondents are encouraged to contact their local health department or DSHS Regional Health Department. DSHS reserves the right to modify the Statement of Work of the contract and to incorporate Special Provisions into contracts awarded under this RFP. F. Funding Opportunities There are two possible opportunities in the RFP that a respondent may choose to include in their proposal: Page 20 1. The first opportunity is to apply for Tier 1 funding. If the respondent is applying for Tier 1 funding, this must be indicated by selecting the appropriate funding type, where applicable, and submitting a work plan and budget specific to Tier 1 activities. 2. The second opportunity is to apply for Tier 2 funding. If the respondent is applying for Tier 2 funding, this must be indicated by selecting the appropriate funding type, where applicable, and submitting a work plan and budget specific to Tier 2 activities. Respondents who currently hold ADA-recognition or AADEaccreditation are considered Tier 2 applicants. Community Diabetes Education Programs RFP# 537-16-140303 Refer to Appendix F for Tier 1 and Tier 2 Community Diabetes Education Programs (CDEP) Requirements. A respondent may apply for both Tier 1 and Tier 2 but will only be awarded funding for one tier. Priority will be given to Tier 2 programs. Tier 2 programs are funded at a higher dollar amount and require additional activities related to delivery of accredited/recognized DSME programs. As a result, these programs are more likely to be affected by state budget reductions. Proposing both a Tier 1 and Tier 2 program assures that an organization has a proposal that may be implemented at a lower dollar amount should Tier 2 funding not be available. Page 21 Community Diabetes Education Programs RFP# 537-16-140303 III. PROCUREMENT REQUIREMENTS A. RFP Point of Contact For purposes of submitting questions concerning this RFP, the only contact is Vonda White unless otherwise delegated by the PCS Manager. All communications concerning this RFP must be submitted by email (preferred), mail, hand-delivery, or fax to: Mailing Address for Regular Mail: Vonda White Ref: RFP# 537-16-140303 Procurement and Contracting Services Division Health and Human Services Commission 4405 North Lamar MC 2020 Austin, Texas 78756 Physical Address for Overnight Mail or hand-delivery: Vonda White, Ref: RFP# 537-16-140303 Procurement and Contracting Services Division Health and Human Services Commission 4405 North Lamar MC 2020 Austin, Texas 78756 Phone and Fax Numbers: 512/206-4798 phone 512/206-4865 fax PCS Email: Vonda.white@hhsc.state.tx.us Other employees and representatives of HHSC or DSHS are not permitted to answer questions or otherwise discuss the contents of the RFP with any respondents or potential respondents or their representatives. Failure to observe this restriction may result in disqualification of this or other subsequent proposals. This restriction does not preclude discussions between affected parties for the purpose of conducting business unrelated to this RFP. Written inquiries or questions about this RFP must be received no later than the date specified in Section I.D. Schedule of Events by 5:00 P.M. Central Time (CT). Questions submitted after this date and time will not be answered. Questions will not be answered verbally. Questions must be submitted by email (preferred), mail, hand-delivery, or fax to the addresses or numbers above. All questions and answers will be posted on the HHSC Business Opportunities website at: http://www.hhsc.state.tx.us/about_hhsc/BusOpp/contract-opportunities.asp. Postings may be made as questions are answered; however, all questions will be answered and posted no later than 5:00 P.M. CT on the date specified in Section I D. Schedule of Events. Page 22 Community Diabetes Education Programs RFP# 537-16-140303 HHSC is the point of contact with regard to all procurement and contractual matters relating to the services described herein prior to the award of any contract(s) as a result of this RFP. HHSC is the only office authorized to clarify, modify, amend, alter, or withdraw the project requirements, terms, and conditions of this RFP. B. Pre-Proposal Conference HHSC will conduct a Pre-Proposal Conference on the date identified in Section I.D. Schedule of Events from 10:00 am to 12:00 pm, CT at the HHSC, Building 2, 909 West 45th Street, Austin, TX 78756, 2nd Floor, Conference Room 240. Potential respondents also have the option to listen-in to the Pre-Proposal Conference via teleconference. Call-in information: 1-(877)-226-9790. To access the teleconference enter 2722551# to listen-in. Those respondents that plan to listen-in may submit their questions prior to the Pre-Proposal Conference via email by 2:00 P.M. (CT), 3/13/2015, to the designated RFP Point of Contact mailbox Vonda.white@hhsc.state.tx.us. Questions will not be accepted over the phone during the Vendor Conference. The purpose of this conference will be to discuss the requirements of the RFP, work to be performed under the contract, and address any other unanswered questions. The conference is for information purposes only. Any answers furnished will not be official until verified in writing by HHSC in the HHSC Business Opportunities website at: http://www.hhsc.state.tx.us/about_hhsc/BusOpp/contract-opportunities.asp. Written questions may be submitted at the conference, and answers will be posted to HHSC website. Refer to Section I.D. Schedule of Events for the deadline to submit questions and the anticipated posting date of the answers on the HHSC website. HHSC strongly recommends, but does not require, attendance at the conference. Attendees should bring their copy of this RFP to the conference as copies will not be available for hand-outs. Any respondent considering subcontracting will benefit from the information regarding HUB Subcontracting Plan instructions and reporting. C. Proposal Due Date The proposal must be received on or before the following date and time: 2:00 P.M. CT on the date specified in Section I. D. Schedule of Events. Page 23 Community Diabetes Education Programs RFP# 537-16-140303 D. Submission The original proposal and five (5) additional hard copies plus one copy on electronic media such as compact disc or flash drive must be submitted on or before the due date to the RFP point of contact at the address specified in Section III. A. RFP Point of Contact. DSHS will not accept proposals by fax or email. If a proposal is sent by overnight mail or hand-delivered to the DSHS address above, the respondent should request a receipt at the time of delivery to verify the proposal was received on or before the proposal due date and time. Hand-delivered proposals must be delivered to the room number identified in Section III. A. RFP Point of Contact. This is the only official date and time stamp accepted as verification of receipt. If a proposal is mailed, it is considered as meeting the deadline if it is delivered to the correct address as reflected in Section III. A. RFP Point of Contact and received by HHSC on or before the due date and time. Respondents sending proposals by the United States Postal Service or commercial delivery services must ensure the carrier will be able to guarantee delivery of the proposal by the due date and time. DSHS may make exceptions only for natural disasters or catastrophes in the affected area as determined by DSHS. The respondent must submit to the RFP contact proper documentation that reflects the above exceptions before DSHS can consider the proposal as having been received by the deadline. It is the respondent’s responsibility to ensure timely delivery of the proposal as required by this RFP. Proposals that do not meet the above criteria will not be eligible for competition. IV. PROPOSAL SCREENING AND EVALUATION Proposals will be reviewed according to the criteria below. To maximize fairness for all proposals during review, DSHS staff may only confirm receipt of a proposal and are not permitted to discuss the proposal or its review during the review process. All proposals remain with DSHS and will not be returned to the respondent. A. Screening Process Proposals are initially screened for eligibility and completeness. The preliminary screening or eligibility criteria requirements include the following: 1. Proposal received on or before the proposal due date and time. 2. The original proposal bears an original signature of the authorized official of the respondent organization on Form A. Face Page. 3. Historically Underutilized Business (HUB) subcontracting plan that meets HUB requirements is included. Note to All Respondents: Texas law provides that a proposal submitted in response to this RFP that does not contain a HUB subcontracting plan is non-responsive, in accordance with Texas Government Code § 2161.252. Page 24 Community Diabetes Education Programs RFP# 537-16-140303 4. Form D: Administrative Information will be used in the initial screening process. This information may be used to exclude a proposal from review at the sole discretion of DSHS. In conducting the screening process, HHSC at its sole discretion may give respondents an opportunity to submit missing information or correct identified areas of noncompliance within a specified period of time. In such an instance, if no new information is received by the stated deadline, the proposal will be screened as is or may be disqualified from the evaluation process. Information submitted after the deadline will not be part of the evaluation. HHSC reserves the right to waive irregularities that HHSC in its sole discretion determines to be minor. If such irregularities are waived, similar irregularities in all proposals will be waived. PROPOSALS MAY BE EXCLUDED FROM REVIEW AND EVALUATION BASED ON THE SCREENING PROCESS OR ADMINISTRATIVE INFORMATION PROVIDED ON FORM D. B. Evaluation Process Proposals that successfully pass the initial screening will be evaluated by an evaluation team consisting of DSHS employees with expertise in diabetes and chronic disease, service delivery, and/or public health using a standardized scoring instrument. In addition, past performance may be used as evaluation criteria if there are quantitative performance measures available. Respondents must set forth a proposal that is full, accurate, and complete, as required by this RFP. Respondents should not assume that the readers of their proposals are familiar with their specific operation. Requests for information in the RFP should be answered fully, in order and in accordance with the specified instructions. Review and evaluation of proposals will be conducted using a uniform scoring tool in which each requirement and activity outlined in FORM F: Respondent Background, FORM G: Assessment Narrative, FORM H: Performance Measures, FORM I: Work Plan, and Appendix A: Budget. In the event an item of non-compliance appears in a significant number of proposals, suggesting a possible lack of clarity in the RFP, HHSC at its sole discretion, may give all respondents an opportunity to correct the identified areas of noncompliance within a specified period of time. In such an instance, if no new information is received by the stated deadline, the proposal will be evaluated as is. Information submitted after the deadline will not be part of the evaluation. Page 25 Community Diabetes Education Programs RFP# 537-16-140303 C. Evaluation Criteria Each funding opportunity (Tier 1 or Tier 2) included in the Respondents proposal will be evaluated separately. DSHS will evaluate proposals based on the following best value criteria, listed in order of precedence: FORM I: Work Plan FORM G: Assessment Narrative FORM H: Performance Measures APPENDIX A: Budget (All forms) FORM F: Respondent Background D. Selection, Negotiation, and Award Funding awards will be based on evaluation scores, availability of funds, area/community need, geographical coverage or other factors, and the best interest of the State in providing services under this RFP. Priority will be given to Tier 2 programs; however, area/communities of need will be considered when awarding funding. The final funding amount and the provisions of the contract will be determined at the sole discretion of DSHS staff. Any exceptions to the requirements in the RFP sought by the respondent will be specifically detailed in writing by the respondent in the proposal submitted to DSHS for consideration. DSHS will accept or reject each proposed exception The specific dollar amount awarded to each successful respondent will depend upon the merit and scope of the proposal and other best value considerations. Not all respondents who are deemed eligible to receive funds are assured of receiving an award. In making awards, DSHS priorities for funding will be given to, not in order of priority: Page 26 Programs demonstrating administrative capacity to implement a diabetes prevention and control program; Programs demonstrating an effective, realistic plan to integrate their proposed services into the existing network of health systems and community services; Programs collaborating with health systems; Programs that have membership in a diabetes or chronic disease-related coalition or advisory board (e.g., alliance, committee, council); Programs demonstrating coordination with a Community Health Center (CHC), Federally Qualified Health Center (FQHC), or another type of healthcare system; Programs using Community Health Workers; Programs targeting adults 18 years or older and their families; Programs targeting the uninsured and/or underinsured; Programs targeting low socioeconomic populations; Programs targeting geographic areas with populations with high prevalence and burdens of diabetes, including morbidity and mortality; Programs serving the largest possible number of persons with diabetes and/or people at high risk for developing diabetes; Programs implemented in a variety of settings (e.g., urban and rural); Community Diabetes Education Programs RFP# 537-16-140303 Programs implemented in areas where DSME program gaps have been identified using telehealth; Programs currently applying for or have received ADA recognition or AADE accreditation (Tier 2 only); and Programs planning to apply for the CDC Diabetes Prevention Recognition Program, if eligible The negotiation phase will involve direct contact between the potential contractor, HHSC and DSHS representatives via phone. During negotiations, potential contractors may expect: An in-depth discussion of the submitted proposal and budget; and Requests from DSHS for clarification or additional detail regarding submitted proposal. The final funding amount and the provisions of the contract will be determined at the sole discretion of DSHS staff. Any exceptions to the requirements, terms, conditions, or certifications in the RFP or attachments, addendums, or revisions to the RFP or General Provisions, sought by the respondent must be specifically detailed in writing by the respondent on Form E: Exception Form in this proposal and submitted to DSHS for consideration. DSHS will accept or reject each proposed exception. DSHS will not consider exceptions submitted separately from the respondent’s proposal or at a later date. HHSC will post to the HHSC Business Opportunities Website a list of respondents whose proposals are selected for tentative award. This posting does not constitute DSHS’s agreement with all the terms of any respondent’s proposal and does not bind DSHS to enter into a contract with any respondent whose tentative award is posted. Page 27 Community Diabetes Education Programs RFP# 537-16-140303 V. DSHS ADMINISTRATIVE INFORMATION A. Rejection of Proposals 1. PCS reserves the right to reject any or all proposals and is not liable for any costs incurred by the respondent in the development or submission of the proposal. 2. Any attempt by an employee, officer, or agent of the respondent to influence the outcome of PCS’s review through contact with any Commissioner or staff member of PCS or other Texas Health and Human Services agency will result in rejection of the proposal. 3. Any material misrepresentation in a proposal submitted to PCS will result in rejection of the proposal. 4. Form D: Administrative Information. Information supplied on this form will be used in the screening, evaluation, and/or rejection of any proposal. 5. Proposals may be rejected for failure to meet screening criteria or respondent eligibility criteria. B. Right to Amend or Withdraw RFP PCS reserves the rights to alter, amend, or modify any provisions of this RFP or to withdraw this RFP at any time prior to the execution of a contract if it is in the best interest of DSHS and the State of Texas. The decision of PCS is administratively final. Amendment or notice of withdrawal of the RFP will be posted to the ESBD. It is the sole responsibility of the respondent to check the ESBD throughout the RFP process for changes and/or updates to this RFP. C. Authority to Bind DSHS For the purposes of this RFP, the only individuals who may legally commit DSHS to the expenditure of public funds under the contract are the Commissioner of DSHS, Assistant Commissioner, Chief Financial Officer or Chief Operating Officer, or the employee designated to act in place of one of those employees through commissioner’s directive relating to line of authority, CD-2005.02. No costs chargeable to the proposed contract will be reimbursed before the contract is fully executed. D. Financial and Administrative Requirements General Provisions 1. All contractors under this RFP must comply with the DSHS General Provisions posted on the HHSC Business Opportunities website with this RFP. The General Provisions are also located at: http://www.dshs.state.tx.us/grants/gen-prov.shtm. Respondent is not required to return the General Provisions or DSHS Assurances and Certifications with its proposal. By signing the Form A: Face Page, respondent is agreeing to abide by the referenced General Provisions and DSHS Assurances and Certifications. 2. All contractors under this solicitation must comply with applicable cost principles, audit requirements, and administrative requirements. Form K. Financial Management and Administrative Questionnaire is required. Page 28 Community Diabetes Education Programs RFP# 537-16-140303 By accepting an award from the Department of State Health Services (DSHS) your organization and the Board of Directors or other oversight authority accept responsibility for complying with the management and administration of programmatic, financial and reporting requirements of the award. Communication and coordination between the organization’s program implementation and financial staff is essential for the success of the project being funded by the award. It is critical that staff responsible for the programmatic and accounting functions is aware of the financial and administrative requirements applicable to grants and subgrants. Key personnel within the organization should be identified and assigned responsibilities for the programmatic, financial and administrative requirements applicable to the DSHS award. All DSHS contractors are required to maintain a financial management system that meets federal and state standards for expending and accounting for funds received under an award. Documents and records must be maintained that identify the receipt and expenditure of funds separately for each DSHS contract and/or program attachment and will record expenditures by the budget cost categories in the approved budget for a cost reimbursement program attachment. This requires establishing within the chart of accounts and general ledger, a separate set of accounts for each program attachment. All financial reports should be prepared with information that comes directly from the organization’s accounting system. There should be a reconciliation of the information that is reported to amounts recorded in the accounting system. Additional requirements on basic accounting and financial management systems are found in DSHS General Provisions, Allowable Costs and Audit Requirements and the DSHS Contractor Financial Procedures Manual. Copies of the procedures manual are available online at http://www.dshs.state.tx.us/contracts/cfpm.shtm. OMB Circulars may be found at http//www.whitehouse.gov/omb/circulars. Internet links to laws and regulations applicable to the financial and administrative requirements of grants and sub grants are provided below. Circulars (CFRs):http://www.whitehouse.gov/omb/grants/grants_circulars.html Federal agency common rules: http://www.whitehouse.gov/omb/grants/chart.html Code of Federal Regulations: http://www.access.gpo.gov/nara/cfr/cfr-table-search.html Uniform Grant Management Standards: http://governor.state.tx.us/files/state-grants/UGMS062004.doc Federal Department of Health and Human Services, Grants Policy Statement: http://www.hhs.gov/grantsnet/adminis/gpd/ Page 29 Community Diabetes Education Programs RFP# 537-16-140303 E. Contracting with Subcontractors The selected contractor may enter into contracts with subrecipient subcontractors unless restricted or otherwise prohibited in a specific Program Attachment(s). Prior to entering into an agreement equaling or exceeding $100,000, Contractor shall obtain written approval from DSHS. The contractor is responsible to DSHS for the performance of any subcontractor or sub-grantee. If the selected respondent enters into contracts with vendor or subrecipient subcontractors, the documents must be in writing and must comply with the requirements specified in articles of the General Provisions posted in conjunction with this RFP F. DSHS Historically Utilized Business Participation In accordance with Texas Government Code Chapter 2161, Subchapter F, §2161.252 (b) a proposal that does not contain a HUB Subcontracting Plan (HSP) is non-responsive and will be rejected without further evaluation. In addition, if HHSC determines that the HSP was not developed in good faith, it will reject the proposal for failing to comply with material RFP specifications. 1. Introduction HHSC is committed to promoting full and equal business opportunities for businesses in state contracting in accordance with the goals specified in the State of Texas Disparity Study. HHSC encourages the use of Historically Underutilized Businesses (HUBs) through race, ethnic and genderneutral means. HHSC has adopted administrative rules relating to HUBs and a Policy on the Utilization of HUBs which is located on HHSC’s website. Pursuant to Texas Government Code §2161.181 and §2161.182 and HHSC’s HUB policy and rules, HHSC is required to make a good faith effort to increase HUB participation in its contracts. HHSC may accomplish the goal of increased HUB participation by contracting directly with HUBs or indirectly through subcontracting opportunities. 2. HHSC’s Administrative Rules HHSC has adopted the CPA’s HUB rules as its own. HHSC’s rules are located in the Texas Administrative Code Title 1, Part 15, Chapter 392, Subchapter J and the CPA rules are located in Texas Administrative Code Title 34, Part 1, Chapter 20, Subchapter B. If there are any discrepancies between HHSC’s administrative rules and this RFP, the rules shall take priority. 3. Statewide Annual HUB Utilization Goal The CPA has established statewide annual HUB utilization goals for different categories of contracts in Texas Administrative Code Title 34, Part 1, Chapter 20, Subchapter B, §20.13 of the HUB rules. In order to meet or exceed the statewide annual HUB utilization goals, HHSC encourages outreach to certified HUBs. Contractors shall make a good faith effort to include certified HUBs in the procurement process. Page 30 Community Diabetes Education Programs RFP# 537-16-140303 This procurement is classified as an All Other Services procurement under the CPA rule and therefore has a statewide annual HUB utilization goal of 26.0% per fiscal year. 4. Required HUB Subcontracting Plan In accordance with Texas Government Code Chapter 2161, Subchapter F, §2161.252 each state agency that considers entering into a contract with an expected value of $100,000 or more over the life of the contract (including any renewals) shall, before the agency solicits bids, proposals, offers, or other applicable expressions of interest, determine whether subcontracting opportunities are probable under the contract. In accordance with Texas Administrative Code Title 34, Part 1, Chapter 20, Subchapter B, §20.14(a)(1)(C) of the HUB Rule, state agencies may determine that subcontracting is probable for only a subset of the work expected to be performed or the funds to be expended under the contract. If an agency determines that subcontracting is probable on only a portion of a contract, it shall document its reasons in writing for the procurement file. HHSC has determined that subcontracting opportunities are probable for this RFP. As a result, the respondent must submit an HSP with its proposal. The HSP is required whether a respondent intends to subcontract or not. In the HSP, a respondent must indicate whether it is a Texas certified HUB. Being a certified HUB does not exempt a respondent from completing the HSP requirement. HHSC shall review the documentation submitted by the respondent to determine if a good faith effort has been made in accordance with solicitation and HSP requirements. During the good faith effort evaluation, HHSC may, at its discretion, allow revisions necessary to clarify and enhance information submitted in the original HSP. If HHSC determines that the respondent’s HSP was not developed in good faith, the HSP will be considered non-responsive and will be rejected as a material failure to comply with advertised specifications. The reasons for rejection shall be recorded in the procurement file. 5. CPA Centralized Master Bidders List Respondents may search for HUB subcontractors in the CPA’s Centralized Master Bidders List (CMBL) HUB Directory, which is located on the CPA’s website at http://www2.cpa.state.tx.us/cmbl/cmblhub.html. For this procurement, HHSC has identified the following class and item codes for potential subcontracting opportunities: National Institute of Governmental Purchasing (NIGP) Class/Item Code: Page 31 Class 206 Item 28:Computer Systems Class 208 Item 60:Medical Services Class 924 Item 16:Course Development Services, Instructional/Training Class 966 Item 31:Envelope Printing Class 966 Item 36:Forms Printing Community Diabetes Education Programs RFP# 537-16-140303 Respondents are not required to use, nor limited to using, the class and item codes identified above, and may identify other areas for subcontracting. HHSC does not endorse, recommend nor attest to the capabilities of any company or individual listed on the CPA’s CMBL. The list of certified HUBs is subject to change, so respondents are encouraged to refer to the CMBL often to find the most current listing of HUBs. 6. HUB Subcontracting Procedures – If a Respondent Intends to Subcontract A HSP must demonstrate that the respondent made a good faith effort to comply with HHSC’s HUB policies and procedures. The following subparts outline the items that HHSC will review in determining whether an HSP meets the good faith effort standard. A respondent that intends to subcontract must complete the HSP to document its good faith efforts. For step-by-step audio/video instructions on how to complete the HSP, you may also visit the CPA’s website at: http://www.cpa.state.tx.us/procurement/prog/hub/hub-subcontracting-plan/. 6.1 Identify Subcontracting Areas and Divide Them into Reasonable Lots A respondent should first identify each area of the contract work it intends to subcontract. Then, to maximize HUB participation, it should divide the contract work into reasonable lots or portions, to the extent consistent with prudent industry practices. 6.2 Notify Potential HUB Subcontractors The HSP must demonstrate that the respondent made a good faith effort to subcontract with HUBs. The respondent’s good faith efforts shall be shown through utilization of all methods in conformance with the development and submission of the HSP and by complying with the following steps: Divide the contract work into reasonable lots or portions to the extent consistent with prudent industry practices. The respondent must determine which portions of work, including goods and services, will be subcontracted. Use the appropriate method(s) to demonstrate good faith effort. The respondent can use either method(s) 1, 2, 3, 4 or 5: 6.3 Method 1: Respondent Intends to Subcontract with only HUBs: The respondent must identify in the HSP the HUBs that will be utilized and submit written documentation that confirms 100% of all available subcontracting opportunities will be performed by one or more HUBs; or, 6.4 Method 2: Respondent Intends to Subcontract with HUB Protégé(s): The respondent must identify in the HSP the HUB protégé’(s) that will be utilized and should: Page 32 Community Diabetes Education Programs RFP# 537-16-140303 Include a fully executed copy of the Mentor Protégé Agreement, which must be registered with the CPA prior to submission to HHSC; and Identify areas of the HSP that will be performed by the Protégé HHSC will accept a Mentor Protégé Agreement that has been entered into by a respondent (Mentor) and a certified HUB (protégé) in accordance with Texas Government Code §2161.065. When a respondent proposes to subcontract with a protégé(s), it does not need to provide notice to 3 HUB vendors for that subcontracted area. Participation in the Mentor Protégé Program, along with submission of a protégé as a subcontractor in an HSP, constitutes a good faith effort for the particular area subcontracted to the protégé, or, 6.5 Method 3: Respondent Intends to Subcontract with HUBs and Non-HUBs (Meet or Exceed the Goal): The respondent must identify in the HSP and submit written documentation that one or more HUB subcontractors will be utilized; and that the aggregate expected percentage of subcontracts with HUBs will meet or exceed the goal specified in this solicitation. When utilizing this method, only HUB subcontractors that has existing contracts with the respondent for five years or less may be used to comply with the good faith effort requirements. When the aggregate expected percentage of subcontracts with HUBs meets or exceeds the goal specified in this solicitation, respondents may also use non-HUB subcontractors; or, 6.6 Method 4: Respondent Intends to Subcontract with HUBs and Non-HUBs (Does Not Meet or Exceed the Goal): The respondent must identify in the HSP and submit documentation regarding both of the following requirements: Written notification to minority or women trade organizations or development centers to assist in identifying potential HUBs of the subcontracting opportunities the respondent intends to subcontract. Respondents must give minority or women trade organizations or development centers at least seven (7) working days prior to submission of the respondent's response for dissemination of the subcontracting opportunities to their members. A list of minority and women trade organizations is located on CPA's website under the Minority and Women Organization link. Written notification to at least three (3) HUB businesses of the subcontracting opportunities that the respondent intends to subcontract. The written notice must be sent to potential HUB subcontractors prior to submitting proposals and must include: Page 33 a description of the scope of work to be subcontracted; information regarding the location to review project plans or specifications; information about bonding and insurance requirements; required qualifications and other contract requirements; and a description of how the subcontractor can contact the respondent. Community Diabetes Education Programs RFP# 537-16-140303 Respondents must give potential HUB subcontractors a reasonable amount of time to respond to the notice, at least seven (7) working days prior to submission of the respondent's response unless circumstances require a different time period, which is determined by the agency and documented in the contract file; Respondents must also use the CMBL, the HUB Directory, and Internet resources when searching for HUB subcontractors. Respondents may rely on the services of contractor groups; local, state and federal business assistance offices; and other organizations that provide assistance in identifying qualified applicants for the HUB program. Written Justification of the Selection Process HHSC will make a determination if a good faith effort was made by the respondent in the development of the required HSP. One or more of the methods identified in the previous sections may be applicable to the respondent’s good faith efforts in developing and submission of the HSP. HHSC may require the respondent to submit additional documentation explaining how the respondent made a good faith effort in accordance with the solicitation. A respondent must provide written justification of its selection process if it chooses a non-HUB subcontractor. The justification should demonstrate that the respondent negotiated in good faith with qualified HUB bidders, and did not reject qualified HUBs who were the best value responsive bidders. 6.7 Method 5: Respondent Does Not Intend to Subcontract When the respondent plans to complete all contract requirements with its own equipment, supplies, materials and/or employees, it is still required to complete an HSP. The respondent must complete the “Self Performance Justification” portion of the HSP, and attest that it does not intend to subcontract for any goods or services, including the class and item codes identified in Section 5. In addition, the respondent must identify the sections of the proposal that describe how it will complete the Scope of Work using its own resources or provide a statement explaining how it will complete the Scope of Work using its own resources. The respondent must agree to comply with the following if requested by HHSC: 7. provide evidence of sufficient respondent staffing to meet the RFP requirements; provide monthly payroll records showing the respondent staff fully dedicated to the contract; allow HHSC to conduct an on site review of company headquarters or work site where services are to be performed and, provide documentation proving employment of qualified personnel holding the necessary licenses and certificates required to perform the Scope of Work. Post-award HSP Requirements The HSP shall be reviewed and evaluated prior to contract award and, if accepted, the finalized HSP will become part of the contract with the successful respondent(s). After contract award, HHSC will coordinate a post-award meeting with the successful respondent to Page 34 Community Diabetes Education Programs RFP# 537-16-140303 discuss HSP reporting requirements. The contractor must maintain business records documenting compliance with the HSP, and must submit monthly subcontract reports to HHSC by completing the HUB HSP Prime Contractor Progress Assessment Report. This monthly report is required as a condition for payment to report to the PCS the identity and the amount paid to all subcontractors. As a condition of award, the Contractor is required to send notification to all selected subcontractors as identified in the accepted/approved HSP. In addition, a copy of the notification must be provided to the agency’s Contract Manager and/or HUB Program Office within 10 days of the contract award. During the term of the contract, if the parties in the contract amend the contract to include a change to the scope of work or add additional funding, HHSC will evaluate to determine the probability of additional subcontracting opportunities. When applicable, the Contractor must submit an HSP change request for HHSC review. The requirements for an HSP change request will be covered in the postaward meeting. When making a change to an HSP, the Contractor will obtain prior written approval from HHSC before making any changes to the HSP. Proposed changes must comply with the HUB Program good faith effort requirements relating to the development and submission of a HSP. If the Contractor decides to subcontract any part of the contract after the award, it must follow the good faith effort procedures outlined in Section 4.6 of this RFP (e.g., divide work into reasonable lots, notify at least three (3) vendors per subcontracted area, provide written justification of the selection process, and/or participate in the Mentor Protégé Program). For this reason, HHSC encourages respondents to identify, as part of their HSP, multiple subcontractors who are able to perform the work in each area the respondent plans to subcontract. Selecting additional subcontractors may help the selected contractor make changes to its original HSP, when needed, and will allow HHSC to approve any necessary changes expeditiously. Failure to meet the HSP and post-award requirements will constitute a breach of contract and will be subject to remedial actions. HHSC may also report noncompliance to the CPA in accordance with the provisions of the Vendor Performance and Debarment Program. G. Contract Information DSHS will monitor contractors’ expenditures. A contractor’s budget may be subject to a decrease for the remainder of the budget period if expenditure percentages are below the amount projected and determined by DSHS. Vacant positions existing after ninety (90) days may result in a decrease in funds. DSHS reserves the right to adjust the funding allocation to contractors pursuant to the terms of the contract. H. Contract Award Protest Procedures Texas Administrative Code, Title 1, Part 15, Chapter 392, Subchapter C outlines HHSC’s respondent protest procedures. Page 35 Community Diabetes Education Programs RFP# 537-16-140303 CONTENT AND PREPARATION VI. PROPOSAL CONTENT A. Instructions for Preparation The proposal must be developed and submitted in accordance with the instructions outlined in this section. The proposal should meet the following stylistic requirements: All pages clearly and consecutively numbered; Original and one additional copy unbound, but secured with binder clips or rubber bands; Typed (computer or typewriter); No less than single-spaced; No less than12-point font on 8 1/2" x 11" paper with 1" margins; Black print on white paper; Blank forms provided in SECTION VII. BLANK FORMS AND INSTRUCTIONS must be used (electronic reproduction of the forms is acceptable; however, all forms must be identical to the original form(s) provided); do not change the font used on forms provided. Signed in ink by an authorized official (copies must be signed but need not bear an original signature); Envelope/package containing the proposal must clearly identify the respondent’s legal name and mailing address as reflected on Form A: Face Page. Envelope/package containing the proposal must clearly identify the name and number of the RFP as reflected on the cover page of this RFP. An electronic disc or flash drive copy must be included. Specific instructions for each required section are provided. Instructions for completing forms are found on each form. B. Confidential Information The respondent must clearly designate any portion(s) of this proposal that contains confidential information and state the reasons the information should be designated as such. Marking the entire proposal as confidential will be neither accepted nor honored. If any information is marked as confidential in the proposal, DSHS will determine whether the requested information may be excepted from disclosure under the Public Information Act, Texas Government Code, Chapter 552. If it constitutes an exception, and if a request is made by any other entity or individual for the information marked as confidential, the information will be forwarded to the Texas Attorney General along with a request for a ruling on its confidentiality. Respondents are advised to consult with their legal counsel regarding disclosure issues and to take the appropriate precautions to safeguard trade secrets or any other confidential information. Following the award of any contract, proposals to this RFP are subject to release as public information unless any proposal or specific parts of any Page 36 Community Diabetes Education Programs RFP# 537-16-140303 proposal can be shown to be exempt from disclosure under the Public Information Act, Texas Government Code, Chapter 552. C. Table of Contents THE PROPOSAL SHOULD INCLUDE A TABLE OF CONTENTS AND BE ORGANIZED AND ARRANGED IN THE FOLLOWING ORDER: Form A. Face Page - Proposal for Financial Assistance Form B. Proposal Table of Contents and Checklist Form C. Contact Person Information Form D. Administrative Information – attach required information Form E. Exceptions Form Form F. Respondent Background Form G. Assessment Narrative Form H. Performance Measures Form I. Work Plan Form J. Child Support Certification [required - applies to for-profit entities only] Form K. Financial Management and Administration Questionnaire Appendix A. Budget – Budget Section forms and instructions are posted separately on ESBD Appendix C. HUB Subcontracting Plan Appendix D. Work Plan Template (Part B) Page 37 Community Diabetes Education Programs RFP# 537-16-140303 VII. BLANK FORMS AND INSTRUCTIONS Page 38 Community Diabetes Education Programs RFP# 537-16-140303 Department of State Health Services FORM A: FACE PAGE Proposal for Financial Assistance #537-16-140303 This form requests basic information about the respondent and project, including the signature of the authorized representative. The face page is the cover page of the proposal and must be completed in its entirety. RESPONDENT INFORMATION 1) LEGAL BUSINESS NAME: 2) MAILING Address Information (include mailing address, street, city, county, state and 9-digit zip code): Check if address change 3) PAYEE Name and Mailing Address, including 9-digit zip code (if different from above): Check if address change 4) DUNS Number (9-digit) required if receiving federal funds: 5) Federal Tax ID No. (9-digit), State of Texas Comptroller Vendor ID Number (14-digit) or Social Security Number (9-digit): *The respondent acknowledges, understands and agrees that the respondent's choice to use a social security number as the vendor identification number for the contract, may result in the social security number being made public via state open records requests. 6) TYPE OF ENTITY (check all that apply): City County Other Political Subdivision State Agency Indian Tribe Nonprofit Organization* For Profit Organization* HUB Certified Community-Based Organization Minority Organization Faith Based (Nonprofit Org) *If incorporated, provide 10-digit charter number assigned by Secretary of State: 7) PROPOSED BUDGET PERIOD: Start Date: Individual Federally Qualified Health Centers State Controlled Institution of Higher Learning Hospital Private Other (specify): [fill in date] End Date: [fill in date] 8) COUNTIES SERVED BY PROJECT: 9) AMOUNT OF FUNDING REQUESTED: 11) PROJECT CONTACT PERSON 10) PROJECTED EXPENDITURES Does respondent’s projected federal expenditures exceed $500,000, or its projected state expenditures exceed $500,000, for respondent’s current fiscal year (excluding amount requested in line 9 above)? ** Yes No **Projected expenditures should include anticipated expenditures under all federal grants including “pass through” federal funds from all state agencies, or all anticipated expenditures under state grants, as applicable. Name: Phone: Fax: Email: 12) FINANCIAL OFFICER Name: Phone: Fax: Email: The facts affirmed by me in this proposal are truthful and I warrant the respondent is in compliance with the assurances and certifications contained in APPENDIX B: DSHS Assurances and Certifications. I understand the truthfulness of the facts affirmed herein and the continuing compliance with these requirements are conditions precedent to the award of a contract. This document has been duly authorized by the governing body of the respondent and I (the person signing below) am authorized to represent the respondent. 13) AUTHORIZED REPRESENTATIVE Name: Title: Phone: Fax: Email: Page 39 Check if change 14) SIGNATURE OF AUTHORIZED REPRESENTATIVE 15) DATE Community Diabetes Education Programs RFP# 537-16-140303 FORM A: FACE PAGE INSTRUCTIONS This form provides basic information about the respondent and the proposed project with the Department of State Health Services (DSHS), including the signature of the authorized representative. It is the cover page of the proposal and is required to be completed. Signature affirms the facts contained in the respondent’s response are truthful and the respondent is in compliance with the assurances and certifications contained in APPENDIX B: DSHS Assurances and Certifications and acknowledges that continued compliance is a condition for the award of a contract. Please follow the instructions below to complete the face page form and return with the respondent’s proposal. 1) LEGAL BUSINESS NAME - Enter the legal name of the respondent. 2) MAILING ADDRESS INFORMATION - Enter the respondent’s complete physical address and mailing address, city, county, state, and 9-digit zip code. 3) PAYEE NAME AND MAILING ADDRESS - Payee – Entity involved in a contractual relationship with respondent to receive payment for services rendered by respondent and to maintain the accounting records for the contract; i.e., fiscal agent. Enter the PAYEE’s name and mailing address, including 9-digit zip code, if PAYEE is different from the respondent. The PAYEE is the corporation, entity or vendor who will be receiving payments. 4) DUNS Number – 9- digit Dun and Bradstreet Data Universal Numbering System (DUNS) number. . This number is required if receiving ANY federal funds and can be obtained at: http://fedgov.dnb.com/webform 5) FEDERAL TAX ID or STATE OF TEXAS COMPTROLLER VENDOR ID NUMBER OR SOCIAL SECURITY NUMBER - Enter the Federal Tax Identification Number (9-digit) or the Texas Vendor Identification Number assigned by the Texas State Comptroller (14-digit). *The respondent acknowledges, understands and agrees the respondent's choice to use a social security number as its vendor identification number for the contract, may result in the social security number being made public via state open records requests. 6) TYPE OF ENTITY - Check the type of entity as defined by the Secretary of State at http://www.sos.state.tx.us/corp/businessstructure.shtml and/or the Texas State Comptroller at https://fmx.cpa.state.tx.us/fmx/pubs/tins/tinsguide/2009-04/TINS_Guide_0409.pdf and check all other boxes that describe the entity. Historically Underutilized Business: A minority or women-owned business as defined by Texas Government Code, Title 10, Subtitle D, Chapter 2161. (http://www.window.state.tx.us/procurement/prog/hub/) State Agency: an agency of the State of Texas as defined in Texas Government Code §2056.001.ii Institutions of higher education as defined by §61.003 of the Education Code. MINORITY ORGANIZATION is defined as an organization in which the Board of Directors is made up of 50% racial or ethnic minority members. If a Non-Profit Corporation or For-Profit Corporation, provide the 10-digit charter number assigned by the Secretary of State. 7) PROPOSED BUDGET PERIOD - Enter the budget period for this proposal. Budget period is defined in the RFP. [To be completed by RFP developer] 8) COUNTIES SERVED BY PROJECT - Enter the proposed counties served by the project. [If service area is pre-determined, to be completed by RFP developer] 9) AMOUNT OF FUNDING REQUESTED - Enter the amount of funding requested from DSHS for proposed project activities (not including possible renewals). This amount must match column (1) row K from the BUDGET SUMMARY used for cost reimbursement budgets. 10) PROJECTED EXPENDITURES - If respondent’s projected federal expenditures exceed $500,000 or its projected state expenditures exceed $500,000 for respondent’s current fiscal year, respondent must arrange for a financial compliance audit (Single Audit). 11) PROJECT CONTACT PERSON - Enter the name, phone, fax, and email address of the person responsible for the proposed project. 12) FINANCIAL OFFICER - Enter the name, phone, fax, and email address of the person responsible for the financial aspects of the proposed project. 13) AUTHORIZED REPRESENTATIVE - Enter the name, title, phone, fax, and email address of the person authorized to represent the respondent. Check the “Check if change” box if the authorized representative is different from previous submission to DSHS. Page 40 Community Diabetes Education Programs RFP# 537-16-140303 14) 15) SIGNATURE OF AUTHORIZED REPRESENTATIVE - The person authorized to represent the respondent must sign in this blank. DATE - Enter the date the authorized representative signed this form. Page 41 Community Diabetes Education Programs RFP# 537-16-140303 FORM B: PROPOSAL TABLE OF CONTENTS AND CHECKLIST Legal Business Name of Respondent: Respondent: This form is provided as your Table of Contents and to ensure the proposal is complete, proper signatures are included, and the required assurances, certifications, and attachments have been submitted. Be sure to indicate page number. FORM DESCRIPTION Included A Face Page - completed, and proper signatures and date included B Proposal Table of Contents and Checklist - completed and included C Contact Person Information - completed and included D Administrative Information - completed and included (with supplemental documentation attached if required) Exceptions Form - completed and included (with supplemental documentation attached if required) E F Respondent Background - included G Assessment Narrative – included H Performance Measures - included I Work Plan – included J Child Support Form K APPENDIX A HUB Subcontracting Plan APPENDIX D Work Plan Template (Part B) APPENDIX J Class Implementation Plan APPENDIX K Letters of Commitment (FORM G: ASSESSMENT NARRATIVE GUIDELINES, Part B, 7.) Letters of Commitment (optional) (FORM G: ASSESSMENT NARRATIVE GUIDELINES, Part B, 10.) Letters of Commitment (FORM I: WORK PLAN GUIDELINES NARRATIVE, Part A, 6g.) APPENDIX M Not Applicable Financial Management and Administration Questionnaire [optional for proposals with fee-for-service or unit rate budgets - see developer instructions] Budget Summary Form and Detail Pages- down load from ESBD completed and included (with most recently approved indirect cost agreement and letters of good standing if applicable) APPENDIX C APPENDIX L Page # Do not return the DSHS Assurances and Certifications. Page 42 Community Diabetes Education Programs RFP# 537-16-140303 FORM C: CONTACT PERSON INFORMATION Legal Business Name of Respondent: This form provides information about the appropriate contacts in the respondent’s organization in addition to those on FORM A: FACE PAGE. If any of the following information changes during the term of the contract, please send written notification to the Contract Management Unit. Contact :Title: Phone: Fax: Email: Mailing Address (incl. street, city, county, state, & zip): Ext. Contact :Title: Phone: Fax: Email: Mailing Address (incl. street, city, county, state, & zip): Ext. Contact :Title: Phone: Fax: Email: Mailing Address (incl. street, city, county, state, & zip): Ext. Contact :Title: Phone: Fax: Email: Mailing Address (incl. street, city, county, state, & zip): Ext. Contact :Title: Phone: Fax: Email: Page 43 Mailing Address (incl. street, city, county, state, & zip): Ext. Community Diabetes Education Programs RFP# 537-16-140303 FORM D: ADMINISTRATIVE INFORMATION This form provides information regarding identification and contract history of the respondent, executive management, project management, governing board members, and/or principal officers. Respond to each request for information or provide the required supplemental document behind this form. If responses require multiple pages, identify the supporting pages/documentation with the applicable request. NOTE: Administrative Information may be used in screening and/or evaluating proposals. Legal Business Name of Respondent: Identifying Information ofrespondentresRespo ndent: 1. The respondent must attach the following information: If a Governmental Entity complete Form D-1. Names (last, first, middle) and addresses for the officials who are authorized to enter into a contract on behalf of the respondent. If a Nonprofit or For Profit Entity complete Form D-2. Full names (last, first, middle), addresses, telephone numbers, titles and occupation of members of the Board of Directors or any other principal officers. Indicate the office held by each member (e.g. chairperson, president, vice-president, treasurer, etc.). Full names (last, first, middle), and addresses for each partner, officer, and director as well as the full names and addresses for each person who owns five percent (5%) or more of the stock if respondent is a for-profit entity. 2. Is respondent a nonprofit organization? YES NO If YES, respondent must include evidence of its nonprofit status with the proposal. Any one of the following is acceptable evidence. Check the appropriate box for the attached evidence. (a) A copy of a currently valid IRS exemption certificate. (b) A statement from a State taxing body, State Attorney General, or other appropriate State official certifying that the respondent organization has a nonprofit status and that none of the net earnings accrue to any private shareholders or individuals. (c) A copy of the organization’s certificate of formation or similar document if it clearly establishes the nonprofit status of the organization. (d) Any of the above proof for a State or national parent organization, and a statement signed by the parent organization that the respondent organization is a local nonprofit affiliate. Page 44 Community Diabetes Education Programs RFP# 537-16-140303 FORM D: ADMINISTRATIVE INFORMATION continued Conflict of Interest and Contract History The respondent must disclose any existing or potential conflict of interest relative to the performance of the requirements of this RFP. Examples of potential conflicts include an existing or potential business or personal relationship between the respondent, its principal, or any affiliate or subcontractor, with DSHS, the Health and Human Services Commission, or any other entity or person involved in any way in any project that is the subject of this RFP. Similarly, any existing or potential personal or business relationship between the respondent, the principals, or any affiliate or subcontractor, with any employee of DSHS, or the Health and Human Services Commission must be disclosed. Any such relationship that might be perceived, or represented as a conflict, must be disclosed. Failure to disclose any such relationship may be cause for contract termination or disqualification of the proposal. If, following a review of this information, it is determined by DSHS that a conflict of interest exists, the respondent may be disqualified from further consideration for the award of a contract. Pursuant to Texas Government Code Section 2155.004, a respondent is ineligible to receive an award under this RFP if the bid includes financial participation with the respondent by a person who received compensation from DSHS to participate in preparing the specifications or the RFP on which the bid is based. 3. Does anyone in the respondent organization have an existing or potential conflict of interest relative to the performance of the requirements of this RFP? YES NO If YES, detail any such relationship(s) that might be perceived or represented as a conflict. (Attach no more than one additional page.) 4. Will any person who received compensation from DSHS or Health and Human Services Commission (HHSC) for participating in the preparation of the specifications or documentation for this RFP participate financially with respondent as a result of an award under this RFP? YES NO If YES, indicate his/her name, job title, agency employed by, separation date, and reason for separation. 5. Will any provision of services or other performance under any contract that may result from this RFP constitute an actual or potential conflict of interest or create the appearance of impropriety? YES NO If YES, detail any such actual or potential conflict of interest that might be perceived or represented as a conflict. (Attach no more than one additional page.) 6. Are any current or former employees of the respondent current or former employees of DSHS or HHSC (within the last 24 months)? Page 45 Community Diabetes Education Programs RFP# 537-16-140303 YES NO If YES, indicate his/her name, job title, agency employed by, separation date, and reason for separation. 7. Are any proposed personnel related to any current or former employees of DSHS or HHSC? YES NO If YES, indicate his/her name, job title, agency employed by, separation date, and reason for separation. 8. Has any member of respondent’s executive management, project management, governing board or principal officers been employed by DSHS or HHSC 24 months prior to the proposal due date? YES 9. NO If YES, indicate his/her name, job title, agency employed by, separation date, and reason for separation. If the respondent is a private nonprofit organization, does the executive director or other staff serve as voting members on the organizations governing board? YES NO 10. Is respondent or any member of respondent’s executive management, project management, board members or principal officers: • Delinquent on any state, federal or other debt; • Affiliated with an organization which is delinquent on any state, federal or other debt; or • In default on an agreed repayment schedule with any funding organization? YES NO If YES, please explain. (Attach no more than one additional page.) 11. Has the respondent had a contract suspended or terminated prior to expiration of contract or not been renewed under an optional renewal by any local, state, or federal department or agency or non-profit entity? YES NO If YES, indicate the reason for such action that includes the name and contact information of the local, state, or federal department or agency, the date of the contract and a contract reference number, and provide copies of any and all decisions or orders related to the suspension, termination, or non-renewal by the contracting entity. 12. Does this proposal include financial participation by a person or entity that has been convicted of violating federal law, or been assessed a penalty in a federal civil administrative enforcement action, in connection with a contract awarded by the federal government for relief, recovery or reconstruction efforts as a result of Hurricanes Rita or Katrina or any other disaster occurring after September 24, 2005, under Government Code 2261.053? YES NO Page 46 Community Diabetes Education Programs RFP# 537-16-140303 If YES, please explain. (Attach no more than one additional page.) 13. Has respondent had a contract with DSHS within the past 24 months? YES NO If YES, list the DSHS contract and attachment number(s): DSHS Contract Number(s) If NO, respondent must be able to demonstrate fiscal solvency. Submit a copy of the organization’s most recently audited balance sheet, statement of income and expenses and accompanying financial footnotes. If an organization does not have audited financial statements, submit a copy of the organization’s most recent IRS Form 990 and an explanation why an audited financial statement is not available. DSHS will review the documents that are submitted and may, at its sole discretion, reject the proposal on the grounds of the respondent’s financial capability. ALL ADDITIONAL PAGES REQUIRED BY RESPONSES TO FORM D, SHOULD BE INSERTED HERE. Page 47 Community Diabetes Education Programs RFP# 537-16-140303 FORM D-1: GOVERNMENTAL ENTITY Authorized Officials Legal Business Name of Respondent: Include the full names (last, first, middle) and addresses for the officials who are authorized to enter into a contract on behalf of the respondent. Name: Title: Phone: Fax: Email: Name: Title: Phone: Fax: Email: Name: Title: Phone: Fax: Email: Name: Title: Phone: Fax: Email: Name: Title: Phone: Fax: Email: Name: Title: Phone: Fax: Email: Page 48 Mailing Address (incl. street, city, county, state, & zip): Ext. Mailing Address (incl. street, city, county, state, & zip): Ext. Mailing Address (incl. street, city, county, state, & zip): Ext. Mailing Address (incl. street, city, county, state, & zip): Ext. Mailing Address (incl. street, city, county, state, & zip): Ext. Mailing Address (incl. street, city, county, state, & zip): Ext. Community Diabetes Education Programs RFP# 537-16-140303 FORM D-2: NONPROFIT OR FOR-PROFIT ENTITY Board of Directors and Principal Officers Legal Business Name of Respondent: Include the full names (last, first, middle), addresses, telephone numbers, and titles of members of the Board of Directors or any other principal officers. Indicate the office/title held by each member (e.g. chairperson, president, vice-president, treasurer, etc.).In addition, if entity is a for-profit, include the full names and addresses for each person who owns five percent (5%) or more of the stock. Name: Title: Phone: Fax: Email: Name: Title: Phone: Fax: Email: Name: Title: Phone: Fax: Email: Name: Title: Phone: Fax: Email: Name: Title: Phone: Fax: Email: Page 49 Mailing Address (incl. street, city, county, state, & zip): Ext. Mailing Address (incl. street, city, county, state, & zip): Ext. Mailing Address (incl. street, city, county, state, & zip): Ext. Mailing Address (incl. street, city, county, state, & zip): Ext. Mailing Address (incl. street, city, county, state, & zip): Ext. Community Diabetes Education Programs RFP# 537-16-140303 FORM E: EXCEPTIONS FORM FORM E: EXCEPTIONS FORM RFP # 537-16-140303 This is the approved format for the respondent to: (1) state that no exceptions are being made to the requirements, terms, conditions, or certifications in the RFP or attachments, addendums, or revisions to the RFP or General Provisions, or (2) list all exceptions to any requirements, terms conditions, certifications or deliverables in the RFP or General Provisions. Respondent must submit this form with their response. Instructions: If no exceptions are being requested to any issue of the RFP, respondent must check the ‘no exception’ box below and leave the table blank. If exceptions are being requested, use the table below and fill in all columns for each exception. Ensure the RFP section number and page number or the number of the term or condition of the issue is stated. Ensure each exception is described fully or by reference to the exact location within the proposal and/or general provisions. Ensure it is stated whether the exception is part of a proposal deliverable with a clear citation to the deliverable. Provide an explanation of why the exception is being proposed, and any alternatives being proposed to the issue in the RFP. Add more table lines as necessary. If more space for explanations or alternatives is reasonably needed, list the exception on this form and reference the attached page(s) – Ensure each attached page clearly identifies the line item it refers to. Any alternatives may also be embedded in the proposal narrative as appropriate to make the narrative clear, but in the proposal narrative the exception must be noted with the line item number on this form. If no exceptions are being requested, check this box and leave the table below blank Page 50 Community Diabetes Education Programs RFP# 537-16-140303 FORM E: EXCEPTIONS FORM RFP # 537-16-140303 TABLE OF EXCEPTIONS Exception No. RFP Section No. and Page No. or no. of term or condition in the general provisions to which exception is requested Full description of exception requested or reference to exact location of full description if found elsewhere in proposal and/or general provisions. State if the exception is part of a proposal deliverable with a clear citation to the deliverable Explanation of why the exception is being proposed and any proposed alternatives to the issue 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. Page 51 Community Diabetes Education Programs RFP# 537-16-140303 FORM F: RESPONDENT BACKGROUND Response Type: ☐ Tier 1 or ☐ Tier 2 (check only one per proposal submission) Respondent must provide a narrative description. A maximum of two (2) additional pages, including the organizational chart, may be attached, if needed. Tier 1 and Tier 2 1. Provide the legal name of the respondent; any affiliations; its overall purpose or mission statement; goals, and a brief history of its accomplishments related to diabetes prevention and control or chronic disease prevention and control. 2. Describe the organizational structure, and include an organizational chart. Provide a list of the respondent’s board of directors, officers, advisory council(s) or board, or list of committees or other key stakeholders (e.g., Community Health Center, Local Parks and Recreation, Local Health Departments, etc.). 3. Describe the respondent’s role and experience in the development of healthcare-related coalitions or advisory boards. Describe the respondent’s participation in diabetes and/or chronic disease activities currently. Tier 2 only 4. Describe the respondent’s role and experience in accessing data or utilizing data from health systems. Page 52 Community Diabetes Education Programs RFP# 537-16-140303 FORM G: ASSESSMENT NARRATIVE Response Type: ☐ Tier 1 or ☐ Tier 2 (check only one per proposal submission) Complete the table under Part A, and address each assessment activity under Part B. See ASSESSMENT NARRATIVE GUIDELINES for instructions on Parts A and B. Both Tier 1 and Tier 2 respondents must complete all parts, unless noted otherwise. A maximum of four (4) additional pages may be attached if needed. Page 53 Community Diabetes Education Programs RFP# 537-16-140303 FORM G: ASSESSMENT NARRATIVE GUIDELINES Part A Complete the table to show assessment sources and dates of sources used to complete Part B. Multiple data sources and assessments exist for many communities. Respondent is encouraged to use the following resources when completing the table in Part A: Diabetes Prevalence: http://www.dshs.state.tx.us/chs/brfss/query/brfss_form.shtm Mortality: http://soupfin.tdh.state.tx.us/death10.htm Insurance Coverage: http://www.texmed.org/Uninsured_in_Texas/ http://www.countyhealthrankings.org/app/texas/2013/rankings/outcomes/overall Population: http://www.dshs.state.tx.us/chs/popdat/default.shtm Preventable Hospitalizations: http://www.dshs.state.tx.us/THCIC/publications/hospitals/PQIReport2011/PreventableHospitalizations2 011.shtm Tobacco Cessation: http://www.dshs.state.tx.us/tobacco/ HMO Data: http://www.dshs.state.tx.us/thcic/publications/HMOs/HMOReports.shtm Cost Data: http://www.hhsc.state.tx.us/reports/2012/direct-indirect-costs-diabetes-texas.pdf http://professional.diabetes.org/News_Display.aspx?CID=91943 National Diabetes Data and Trends: http://www.cdc.gov/diabetes/statistics/prevalence_national.htm AADE-accredited and AADE-recognized Programs in Texas: http://www.diabeteseducator.org/ProfessionalResources/accred/Programs.html http://professional.diabetes.org/erp_list.aspx Texas HHSC Medicaid Transformation Waiver: http://www.hhsc.state.tx.us/1115-RHP-Plans.shtml Source of Assessment Data Page 54 Date of Source Community Diabetes Education Programs RFP# 537-16-140303 Part B Address all of the assessment activities listed below: 1. Describe the proposed services area(s), defining in general the: a. Geographic boundaries (e.g., urban or rural, physical environment, etc.); b. General demographic data (e.g., age, gender, race, ethnicity, primary language, etc.); c. General socioeconomic data (e.g., per capita income, poverty levels, unemployment rate, occupational data, educational attainment, etc.); d. General description of community-wide health status (e.g., key morbidity/mortality statistics related to diabetes, etc.); and e. General description of community-wide health environment (e.g., lack of environment to foster healthy behaviors, geographic/physical barriers, etc.). 2. Describe the population(s) the respondent is currently serving, including the: a. Characteristics (i.e., age range, uninsured, under-insured, numbers of clients served, types and numbers of services provided); and b. Geographic service area of populations with a high prevalence of diabetes, including morbidity and mortality. 3. Describe the proposed target population(s) that will be served under this RFP, including the: a. Characteristics of proposed target population(s). Include demographic and socioeconomic data relative to the proposed target population(s). Relation to federal poverty level (FPL) should be included, if known. As an example, eligibility for the state Primary Health Care Program is at or below 150% of federal poverty level (FPL); and b. Proposed target population’s health status, as well as population data related to health indicators, behavioral data, and community opinion data. 4. Describe the resources available to improve the health status of persons with or at-risk for diabetes. Include current ADA-recognized and/or AADE-accredited DSME programs and CDC-recognized Diabetes Prevention Programs (DPP) in the proposed service area, if applicable. 5. Describe the potential barriers to improving the health status of persons with or at-risk for diabetes. 6. Tier 1 only a. Describe the respondent’s capacity to implement a diabetes prevention and control program, including the respondent’s capacity to serve and experience in serving populations of low socio-economic backgrounds, racial and/or ethnic minority populations with disproportionate rates of diabetes, and individuals with limited access to health care services. Tier 2 only b. Describe the respondent’s capacity to implement an ADA-recognized and/or AADEaccredited DSME program. Include the respondent’s capacity to serve and experience of serving populations of low socio-economic backgrounds, racial and/or ethnic minority populations with disproportionate rates of diabetes, and individuals with limited access to health care services. 7. Identify the current diabetes or chronic disease-related coalition(s), advisory board(s), and/or community organizations/networks in which the respondent maintains membership. As potential Page 55 Community Diabetes Education Programs RFP# 537-16-140303 partners, briefly describe the type of involvement each entity will have in this project. A signed letter of participation/commitment is required from each partner organization and advisory board. Letters must be submitted with the application in Appendix K: Letters of Commitment. 8. Describe the respondent’s plan to integrate activities implemented under this RFP into the existing network of diabetes-related services in the proposed service area. 9. Describe current or previous coordination with Community Health Centers (CHC), Federally Qualified Health Centers (FQHC), and/or other health systems in the proposed service area. 10. The proposal describes the respondent’s plan to promote the program to healthcare providers, and develop a referral mechanism within health systems in the proposed service area. A letter of commitment from one or more entities is recommended but not required. Submit letters in Appendix L: Letters of Commitment, if applicable. Page 56 Community Diabetes Education Programs RFP# 537-16-140303 FORM H: PERFORMANCE MEASURES GUIDELINES (Tier 1) Respondent agrees the performance measures will be used to assess, in part, its capacity to provide the services described in this RFP. The respondent must address all of the requirements associated with the services proposed in this application. Form H will document the number of classes to be delivered, including the total anticipated number of participants who will complete the required series of classes. Performance measures must include diabetes self-management education. As part of diabetes prevention activities, performance measures must include nutrition, physical activity, and psychosocial support groups. Required performance measures are listed in bold with an asterisk (*): Coalition meetings*; Diabetes Self-Management Education activities* Using an approved curriculum—e.g., University of Illinois at Chicago’s Diabetes Education Empowerment Program (DEEP), Texas AgriLife Extension Service’s Do Well, Be Well with Diabetes (DWBW), Texas AgriLife Extension Services’s ¡Si, Yo Puedo Controlar Mi Diabetes!, Stanford’s Diabetes Self-Management Program or other DSHS-approved models*; Diabetes prevention (primary prevention) activities, including:* Nutrition classes Physical activity classes and Psychosocial support groups; Diabetes self-management support (secondary prevention) activities, including Nutrition classes; Physical activity classes; Psychosocial support groups; Healthcare provider education activities* (e.g., presentations to healthcare providers regarding the TDC Toolkit, including the Minimum Standards of Diabetes Care in Texas, treatment algorithms); Number of healthcare providers that will be reached Number of TDC Toolkits distributed to healthcare providers Referrals received from healthcare providers and/or health systems*; Program(s)/resources added or updated in 2-1-1 Texas* Public information activities such as: television (e.g., number of interviews, PSAs, ads at cinemas/movie theaters, etc.) radio (e.g., number of interviews, PSAs, etc.) distribution of print media (e.g., flyers/brochures, newsletter/newspaper articles, ads in church bulletins/programs or business inserts, etc.) outdoor/mobile advertising (e.g., billboards, bus benches, ads inside buses, etc.) website activities (i.e., the number of persons accessing the respondent’s diabetes prevention and control program-specific website, if applicable) Materials distributed to participants* (e.g., National Diabetes Education Program (NDEP) and TDC/DSHS literature) NOTE: These materials are to be counted separate from the healthcare provider education materials distribution; Page 57 140303 Community Diabetes Education Programs RFP# 537-16- Percent decrease in average waist circumference from baseline*; Percent decrease in average BMI from baseline *; Percent decrease in average A1c from baseline; Percent decrease in average fasting blood glucose from baseline; Percent decrease in average blood pressure from baseline *; Percent decrease in average cholesterol from baseline; Percent decrease in average triglycerides from baseline; Percentage of participants receiving recommended exams and immunizations (foot, eye, dental); and Clinical measures may be reported by the program’s average or a specified cohort. The program must comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Refer to http://www.dshs.state.tx.us/hipaa/default.shtm#covered and/or http://www.hhs.gov/ocr/privacy/ for requirements. Programs must maintain written consent forms signed by program participants. DSHS/TDPCP-approved reporting system, sign-in sheets, participant health outcomes forms, and other forms to be prescribed by DSHS/TDPCP must be used for reporting the progress of performances measures. In addition to the performances measures on Form H, programs will be required to track, document, and report to TDPCP the number of unduplicated participants attending interventions and the number of referrals to tobacco cessations services. The data entered on Form H: Performance Measures should consistent with Form I: Work Plan Narrative (Part A), Work Plan Template (Part B), and Appendix J: Class Implementation Plan. Compare these documents prior to submission. The proposed measures and levels of performance will be negotiated and agreed upon by the respondent and DSHS/TDPCP. However, DSHS program staff is responsible for making final decisions about target levels of performance. HOW TO ENTER ENCOUNTERS ON FORM H: PERFORMANCE MEASURES The number of encounters should reflect an anticipated cumulative number of participants attending each series of classes (i.e. diabetes self-management, nutrition, physical activity, psychosocial support groups) and account for a retention rate of 65% or higher when projecting these numbers. The number of projected encounters for ALL series and/or classes proposed for FY 2016 will be aggregated on Appendix J: Class Implementation Plan. Use the corresponding numbers in the “Total Number of Encounters” column for Form H: Performance Measures. Page 58 140303 Community Diabetes Education Programs RFP# 537-16- FORM H: PERFORMANCE MEASURES (Tier 1 only) In the event a contract is awarded, respondent agrees performance measures will be used to assess, in part, the respondent’s effectiveness in providing the services described. Respondent must address all of the requirements (see PERFORMANCE MEASURES Guidelines) associated with the services anticipated in this proposal. DO NOT CHANGE ANY LANGUAGE ON THIS FORM. ONLY PROVIDE NUMBERS. Performance Measures Cumulative Totals Coalition meetings ___# of meetings Diabetes self-management classes (e.g., CDC diabetes selfmanagement program, “Do Well, Be Well” (Texas Cooperative Extension Service), or other DSHS approved models) or similar activities Diabetes Prevention (primary prevention) Physical activity + Nutrition classes (12+ weeks) Psychosocial support groups Diabetes Self-Management Support (secondary prevention) Nutrition classes (3+ weeks) ___ # of classes (not series) ___ # of encounters ___ # of classes ___ # of encounters ___ # of sessions ___ # of encounters ___ # of classes ___ # of encounters Physical activity classes (8+ weeks) ___ # of classes ___ # of encounters Psychosocial support groups ___ # of sessions ___ # of encounters Provider education information activities (only TDC Toolkits, including Minimum Standards of Care and treatment algorithms) ___ # of providers reached ___ # of TDC materials distributed to providers Referrals received from healthcare providers and/or health systems ____ # referrals from healthcare providers and/or health systems Resources added or updated in 2-1-1 Texas, a program of the Texas Health and Human Services Commission Television ___ # of resources added/updated in 2-1-1 ____ # of television spots ____ # of radio spots ____# of print media distributed Radio Print media (e.g., newspapers, church bulletins, business inserts or newsletters) Page 59 140303 Community Diabetes Education Programs RFP# 537-16- Outdoor/Mobile advertising (e.g., bill boards, bus benches, ads inside buses, etc.) Web site activities Materials distributed to participants (e.g., brochures, posters, from National Diabetes Education Program, TDC/DSHS and other sources) Participant Health Outcomes Percent decrease in average waist circumference* Percent decrease in average BMI* Percent decrease in average A1c Percent decrease in average fasting blood glucose Percent decrease in average blood pressure* Percent decrease in average cholesterol Percent decrease in average triglycerides Percentage of participants receiving recommended exams and immunizations (foot, eye, dental) Page 60 140303 ____# of advertisements ___ # of website hits ______ # of materials distributed % % % % % % % % Community Diabetes Education Programs RFP# 537-16- FORM H: PERFORMANCE MEASURES GUIDELINES (Tier 2 only) Respondent agrees the performance measures will be used to assess, in part, its capacity to provide the services described in this RFP. The respondent must address all of the requirements associated with the services proposed in this application. Form H will document the number of classes to be delivered, including the total anticipated number of participants who will complete the required series of classes. Performance measures must include diabetes self-management education. As part of diabetes prevention activities, performance measures must include nutrition, physical activity, and psychosocial support groups. Required performance measures are listed in bold with an asterisk (*): Evidence of application for ADA-recognition, AADE-accreditation, or expansion, if currently accredited/recognized*; Official notice of acceptance as an ADA-recognized or AADE-accredited program or program expansion*; Advisory board meetings*; Diabetes Self-Management Education activities* Using an approved curriculum—e.g., Diabetes Education and Empowerment (DEEP), Texas AgriLife Extension Service’s Do Well, Be Well with Diabetes (DWBW), Texas AgriLife Extension Services’s ¡Si, Yo Puedo Controlar Mi Diabetes!, Stanford’s Diabetes Self-Management Program or other DSHSapproved models*; Diabetes prevention (primary prevention) activities, including:* Nutrition classes Physical activity classes and Psychosocial support groups; Diabetes self-management support (secondary prevention) activities, such as* Nutrition classes Physical activity classes Psychosocial support groups; or Other support activities as described in Form I: Work Plan Narrative (Part A), 11. Ongoing Support Healthcare provider education activities* (e.g., presentations to healthcare providers regarding the TDC Toolkit, including the Minimum Standards of Diabetes Care in Texas, treatment algorithms); Number of healthcare providers that will be reached Number of TDC Toolkits distributed to healthcare providers Referrals received from healthcare providers and/or health systems*; Program(s)/resources added or updated in 2-1-1 Texas* Public information activities such as: television (e.g., number of interviews, PSAs, ads at cinemas/movie theaters, etc.) radio (e.g., number of interviews, PSAs, etc.) distribution of print media (e.g., flyers/brochures, newsletter/newspaper articles, ads in church bulletins/programs or business inserts, etc.) outdoor/mobile advertising (e.g., billboards, bus benches, ads inside buses, etc.) Page 61 140303 Community Diabetes Education Programs RFP# 537-16- website activities (i.e., the number of persons accessing the respondent’s diabetes prevention and control program-specific website, if applicable) Materials distributed to participants* (e.g., National Diabetes Education Program (NDEP) and TDC/DSHS literature) NOTE: These materials are to be counted separate from the healthcare provider education materials distribution; Percent decrease in average waist circumference from baseline*; Percent decrease in average BMI from baseline *; Percent decrease in average A1c from baseline*; Percent decrease in average fasting blood glucose from baseline*; Percent decrease in average blood pressure from baseline *; Percent decrease in average cholesterol from baseline*; Percent decrease in average triglycerides from baseline*; Percentage of participants receiving recommended exams and immunizations (foot, eye, dental)*; and Additional measures required to address the needs of the target population or as required by DSHS. (Note: Capacity to receive all health outcome measures through internal capacity or agreement with a health system is required.) Clinical measures may be reported by the program’s average or a specified cohort. The program must comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Refer to http://www.dshs.state.tx.us/hipaa/default.shtm#covered and/or http://www.hhs.gov/ocr/privacy/ for requirements. Programs must maintain written consent forms signed by program participants. DSHS/TDPCP-approved reporting system, sign-in sheets, participant health outcomes forms, and other forms to be prescribed by DSHS/TDPCP must be used for reporting the progress of performances measures. In addition to the performances measures on Form H, programs will be required to track, document, and report to TDPCP the number of unduplicated participants attending interventions and the number of referrals to tobacco cessations services. The data entered on Form H: Performance Measures should consistent with Form I: Work Plan Narrative (Part A), Work Plan Template (Part B), and Appendix J: Class Implementation Plan. Compare these documents prior to submission. The proposed measures and levels of performance will be negotiated and agreed upon by the respondent and DSHS/TDPCP. However, DSHS program staff is responsible for making final decisions about target levels of performance. HOW TO ENTER ENCOUNTERS ON FORM H: PERFORMANCE MEASURES The number of encounters should reflect an anticipated cumulative number of participants attending each series of classes (i.e. diabetes self-management, nutrition, physical activity, Page 62 140303 Community Diabetes Education Programs RFP# 537-16- psychosocial support groups) and account for a retention rate of 65% or higher when projecting these numbers. The number of projected encounters for ALL series and/or classes proposed for FY 2016 will be aggregated on Appendix J: Class Implementation Plan. Use the corresponding numbers in the “Total Number of Encounters” column for Form H: Performance Measures. Page 63 140303 Community Diabetes Education Programs RFP# 537-16- FORM H: PERFORMANCE MEASURES (Tier 2 only) In the event a contract is awarded, respondent agrees performance measures will be used to assess, in part, the respondent’s effectiveness in providing the services described. Respondent must address all of the requirements (see PERFORMANCE MEASURES Guidelines) associated with the services anticipated in this proposal. DO NOT CHANGE ANY LANGUAGE ON THIS FORM. ONLY PROVIDE NUMBERS. Performance Measures Cumulative Totals Application for ADA recognition, AADE accreditation program, or program expansion Official notification as an ADA-recognized, AADE-accredited, or expanded program Advisory board meetings Diabetes self-management classes (e.g., CDC diabetes selfmanagement program, “Do Well, Be Well” (Texas Cooperative Extension Services) or other DSHS approved models) or similar activities Diabetes Prevention (primary prevention) Physical activity + Nutrition classes (12+ weeks) Psychosocial support groups Diabetes Self-Management Support (secondary prevention) Nutrition classes (3+ weeks) ___# notification(s) ___# of meetings ___ # of classes (not series) ___ # of encounters ___ # of classes ___ # of encounters ___ # of sessions ___ # of encounters ___ # of classes ___ # of encounters Physical activity classes (8+ weeks) ___ # of classes ___ # of encounters Psychosocial support groups ___ # of sessions ___ # of encounters Other ongoing support activities ___ # of activities ___ # of encounters Provider education information activities (only TDC Toolkits, including Minimum Standards of Care and treatment algorithms) Referrals received from healthcare providers and/or health systems Page 64 140303 ___# application(s) ___ # of providers reached ___ # of TDC materials distributed to providers ____ # referrals from healthcare providers and/or health systems Community Diabetes Education Programs RFP# 537-16- Resources added or updated in 2-1-1 Texas, a program of the Texas Health and Human Services Commission Television Radio Print media (e.g., newspapers, church bulletins, business inserts or newsletters) Outdoor/Mobile advertising (e.g., bill boards, bus benches, ads inside buses, etc.) Web site activities Materials distributed to participants (e.g., brochures, posters, from National Diabetes Education Program, TDC/DSHS and other sources) Participant Health Outcomes Percent decrease in average waist circumference* Percent decrease in average BMI* Percent decrease in average A1c* Percent decrease in average fasting blood glucose* Percent decrease in average blood pressure* Percent decrease in average cholesterol* Percent decrease in average triglycerides* Percentage of participants receiving recommended exams and immunizations (foot, eye, dental)* Page 65 140303 ___ # of resources added/updated in 2-1-1 ____ # of television spots ____ # of radio spots ____# of print media distributed ____# of advertisements ___ # of website hits ______ # of materials distributed % % % % % % % % Community Diabetes Education Programs RFP# 537-16- FORM I: WORK PLAN GUIDELINES Response Type: ☐ Tier 1 or ☐ Tier 2 (check only one per proposal submission) Respondent must submit a comprehensive work plan for its first year of this 4-year project; the work plan shall consist of two (2) parts. The respondent must describe its plan for carrying out the proposed activities to the target population(s) in the proposed service area(s), on Form I: WORK PLAN NARRATIVE, Part A. Form I: WORK PLAN TEMPLATE, Part B shall detail the proposed activities, performance measures, parties responsible for implementation, and the timeframe for assessing progress. Both Tier 1 and Tier 2 respondents must complete all parts, unless noted otherwise. The work plan must include clearly written responses to each section of the guidelines. Each section should be labeled according to its heading and number. A maximum of nine (9) additional pages may be attached for Form I: WORK PLAN NARRATIVE, Part A, if needed. Templates for Form I: WORK PLAN TEMPLATE, Part B, 1. Plan for Year 1 are located in Appendix C. Do not add additional templates. A maximum of two (2) additional pages may be attached for Form I: WORK PLAN NARRATIVE, Part B, 2. (Plan for Years 2, 3, and 4), if needed. Page 66 140303 Community Diabetes Education Programs RFP# 537-16- FORM I: WORK PLAN GUIDELINES NARRATIVE (Part A) The responses provided to Form I: Work Plan Narrative (Part A) should be consistent with Work Plan Template (Part B), Form H: Performance Measures, and Appendix J: Class Implementation Plan. Compare these documents prior to submission. 1. Education a. Physical Activity, Nutrition, and Psychosocial Support: i. Diabetes Prevention (Primary Prevention) The Community Preventive Services Task Force recommends combined nutrition and physical activity promotion programs for people at increased risk of developing type 2 diabetes based on strong evidence of effectiveness in reducing new-onset diabetes. Program participants may be considered at increased risk of type 2 diabetes if they have blood glucose levels that are abnormally elevated, but not high enough to be classified as type 2 diabetes, known as pre-diabetes. Participants may also be identified using diabetes risk assessment tools. For more information, see http://www.thecommunityguide.org/diabetes/combineddietandpa.html. The respondent will conduct at least two (2) series of concurrent nutrition and physical activity classes per fiscal year. The respondent, its partner organizations, contractors, and/or volunteers must conduct ongoing physical activities. Ongoing physical activities must be no less than 30 minutes, once per week, for a minimum of twelve (12) weeks. Physical activity classes may continue beyond the 12-week period but no less than the specified timeframe. Active participation in physical activity is required (e.g. walking group, dance class, aerobics, yoga, etc.). Therefore, the distribution of literature about the importance of exercise and/or discussing physical activity in a self-management class, although important, does not meet the requirements of this proposal. The respondent, its partner organizations, contractors, and/or volunteers must conduct nutrition classes. Nutrition classes must be conducted for no less than 30 minutes once per week, and a minimum of twelve (12) weeks. Nutrition classes may continue beyond the 12-week period but no less than the specified timeframe. Discussing nutrition/food as part of a diabetes self-management class is not an acceptable substitute. Physical activity and nutrition classes must be held concurrently a minimum of twelve (12) weeks and may continue beyond the 12-week period. However, activities cannot be conducted for less than the specified timeframe. The respondent, its partner organizations, contractors, and/or volunteers must conduct psychosocial support groups as follow-up support for diabetes prevention activities (i.e., concurrent/combined physical activity and nutrition). At least one Page 67 140303 Community Diabetes Education Programs RFP# 537-16- psychosocial support group is required for following each series of diabetes prevention. The respondent can determine the timeframe for post-intervention followup support groups. Psychosocial support groups may continue beyond one postintervention follow-up but no less than the specified requirement. The Diabetes Prevention Program and Outcomes Study, available at https://dppos.bsc.gwu.edu/web/dppos/dpp, can be used to guide planning diabetes prevention interventions. CDC National Diabetes Prevention Program curriculum associated with the aforementioned study is available at http://www.cdc.gov/diabetes/prevention/recognition/curriculum.htm. Examples of other primary prevention programs include, but are not limited to, DSHS Walk Texas, National Diabetes Education Program (NDEP) Road to Health, and NDEP Power to Prevent. See Appendix G for the more information and links to these diabetes prevention resources. The respondent is encouraged to apply for recognition under the CDC Diabetes Prevention Recognition Program, if eligible. For more information, see http://www.cdc.gov/diabetes/prevention/recognition/index.htm. Using the guidelines above, describe how the activities will be implemented, including the proposed settings (e.g., community center, faith-based institution, and library). Describe the type(s) of physical activity that will be implemented and how it will serve the target population(s) identified in Form G: Assessment Narrative, Part B. Provide a description of the curriculum that will be used for nutrition education classes and how it will be applicable to the target population(s) identified in Form G: Assessment Narrative, Part B. ii. Diabetes Self-Management Support (Secondary Prevention) As a supplement to diabetes self-management education classes, the respondent, its partner organizations, contractors, and/or volunteers may conduct ongoing physical activity classes for individuals living with diabetes and their families. Ongoing physical activity must be no less than 30 minutes, once per week, for a minimum of eight (8) weeks. Implementation of these activities requires active participation (e.g. walking group, dance class, aerobics, and yoga). Therefore, the distribution of literature about the importance of exercise and/or discussing physical activity in a self-management class, although important, is not sufficient for active engagement in physical activity. As a supplement to diabetes self-management education classes, the respondent, its partner organizations, contractors, and/or volunteers may conduct nutrition classes for individuals living with diabetes. Implementation of these activities must be conducted separate from diabetes self-management series, for no less than 30 minutes once per week, and a minimum of three (3) weeks. Nutrition classes may continue beyond the 3-week period but no less than the specified timeframe. Discussing nutrition/food as part of a diabetes self-management class is not an acceptable substitute. Page 68 140303 Community Diabetes Education Programs RFP# 537-16- Physical activity and nutrition education may be combined. For example, a 30-minute nutrition class, meeting for a minimum of 3 weeks, can precede a 30-minute physical activity class that meets for at least 8 weeks on the same day. After the 3-week nutrition class concludes, the physical activity sessions would need to continue for the remaining 5 weeks. Combined physical activity and nutrition classes may continue beyond the specified timeframe but no less than the 8-week and 3-week duration, respectively. If the respondent will conduct physical activity and/or nutrition classes as secondary prevention, use the guidelines to describe how the following activities will be implemented. Include the proposed settings (e.g., community center, faith-based institution, and library). Describe the type(s) of physical activity that will be implemented and how it will serve the target population(s) identified in Form G: Assessment Narrative, Part B. Provide a description of the curriculum that will be used for nutrition education classes and how it will be applicable to the target population(s) identified in Form G: Assessment Narrative, Part B. The respondent, its partner organizations, contractors, and/or volunteers may conduct psychosocial support groups for individuals living with diabetes and their families. Psychosocial support groups for participants with diabetes are may be implemented as stand-alone activities, and are not required to be a follow-up to diabetes selfmanagement education. b. Diabetes Self-Management Education: All programs must conduct at least four (4) series of group self-management classes for participants with diabetes and their families. Classes must be implemented using a TDPCP-approved curriculum (e.g., University of Illinois at Chicago’s Diabetes Education Empowerment Curriculum (DEEP), Texas AgriLife Extension Service’s Do Well, Be Well with Diabetes (DWBW), Texas AgriLife Extension Services’s ¡Si, Yo Puedo Controlar Mi Diabetes!, Stanford’s Diabetes Self-Management Program or other DSHS-approved models. Self-management classes must occur at least once per week for a minimum of four (4) weeks. Baseline and post-intervention data must be collected to demonstrate the effectiveness of implementation. In addition, kidney disease prevention must be incorporated into self-management education using the National Kidney Disease Education Program, Love Kidneys campaign, or other resources provided by TDPCP. Discussion should include risk factors for kidney disease, how to maintain healthy kidneys, testing, and how to request those tests. Information on kidney disease prevention resources can be found at http://nkdep.nih.gov/resources.shtml and http://www.lovekidneys.com/. Using the guidelines, describe how the diabetes self-management classes will be implemented, including the proposed settings (e.g., community center, faith-based institution, and library). Provide a description of the curricula/resources that will be used for diabetes self-management, and include how it will be applicable to the target population(s) identified in Form G: Assessment Narrative, Part B. Page 69 140303 Community Diabetes Education Programs RFP# 537-16- c. Provider Education: Programs shall educate and disseminate to healthcare providers TDC’s Toolkit, including the Minimum Standards of Diabetes Care in Texas and treatment algorithms. Active participation from healthcare providers is required (e.g., “lunch and learn”, CEU event, face-to face meetings, etc.). Distribution of these materials without a presentation DO NOT meet the requirements of this proposal. Describe mechanisms that will be used to educate healthcare providers about the Texas Diabetes Council’s (TDC) Toolkit, including the Minimum Standards of Diabetes Care in Texas and treatment algorithms. d. Referrals: i. Diabetes Self-Management The respondent shall promote its program to healthcare providers and/or healthcare systems in order to receive patient referrals to diabetes selfmanagement education. The respondent shall account for the number of participants referred from healthcare providers and/or healthcare systems. Documentation of these referrals must be maintained by the respondent. Using the guidelines, describe how referrals will be implemented and documentation maintained. ii. Diabetes Prevention The respondent shall promote its program to and discuss with healthcare providers and/or healthcare systems patient referrals to diabetes prevention activities. The respondent shall account for the number of participants referred from healthcare providers and/or healthcare systems. The respondent must maintain documentation of these referrals. Using the guidelines, describe how referrals will be implemented and documentation maintained. iii. Tobacco Cessation The respondent shall screen and account for the number of participants referred to tobacco cessation activities for all participants who self-identify as a tobacco user. The American Cancer Society Quitline can be used as a referral resource, in addition to local tobacco cessation programs/activities. More information regarding the quitline can be found at http://www.yesquit.org/. Written documentation of these referrals must be maintained by the respondent. Using the guidelines, identify tobacco cessation activities participants will be referred to, and describe how referrals will be implemented and documentation Page 70 140303 Community Diabetes Education Programs RFP# 537-16- maintained. iv. Bi-directional Referral System Programs will establish a bi-directional referral system with healthcare providers, systems, and/or clinics. Documentation of these referrals must be maintained by the respondent. Using the guidelines, propose how the bi-directional referral system will be developed, implemented, and documentation maintained. e. 211 Texas: 2-1-1 Texas, or Texas Information and Referral Network (TIRN), is a program of the Texas Health and Human Services Commission, committed to helping Texas citizens connect with the services they need. Whether by phone or internet, their goal is to present accurate, well-organized and easy-to-find information from state and local health and human services programs. Wherever one lives in Texas, 2-1-1 can be dialed to find information about resources in the local community. More information about 2-1-1 is available at https://www.211texas.org/cms. The respondent shall be submit its program information to TIRN by the end of the first fiscal year and assure it is updated, as needed. For the purposes of this RFP, a response is not required in this section, but the proposed number of resources added and/or updated in TIRN should be entered on Form H: Performance Measures. 2. Organizational Capacity: This section of the proposal should identify the resources the respondent has to conduct the program, who will deliver services, how services will be delivered, how staff delivering services will be trained to assure competency. Tier 1 and Tier 2 a. Describe delivery systems, workforce (attach organizational chart), policies, support systems (i.e., training, technical assistance, information, financial and administrative systems), and other infrastructure available to achieve service delivery. Describe how human resources have been managed in the past five years, including turnover in key staff positions, professional development of staff, and support of leadership. Describe plans for ongoing management, knowledge acquisition and transfer, and operation of the program if there are unexpected vacancies, hiring restrictions, or difficulty recruiting key positions. Submit job descriptions and resumes, if available, for all staff budgeted in the application and a profile of staff longevity. If Community Health Workers will be a part of workforce, describe their responsibilities. Page 71 140303 Community Diabetes Education Programs RFP# 537-16- Tier 2 only Program coordinators and instructional staff (e.g., registered dietitian, registered nurse, pharmacist, community health worker, etc.) must complete 15 hours of continuing education on an annual basis as it relates to diabetes care as well as their profession (i.e., program management, education, chronic disease care, behavior change). Refer to ADA-recognition and/or AADE-accreditation guidelines for requirements related to certified diabetes educators (CDE) and/or board certified advanced diabetes management (BC-ADM) professionals. b. Identify the credentials and experience of the program coordinator and instructional staff. Outline how staff will accomplish the ADA and/or AADE annual professional development requirement, including Community Health Workers. 3. Data and Reporting: TDPCP requires programs to use sign-in sheets, participant health outcomes forms, and intervention worksheets. The participant health outcome form is a standardized clinical evaluation form that will be provided following award, in addition to worksheets required to document intervention activities. A sample participant health outcome form and intervention worksheet is provided in Appendix I, respectively. For series of diabetes prevention, baseline and post-intervention data must be collected at weeks 1 and 12, respectively. Program activities will be reported to TDPCP via webbased reporting system. Describe baseline and post-intervention data elements the respondent will collect and how data will be analyzed and utilized after reporting to TDPCP. Identify who will be responsible for data collection, reporting, and quality assurance monitoring. Describe how often quality assurance monitoring will occur. 4. Quality Improvement: The respondent will measure the effectiveness of the education and support and look for ways to improve any identified gaps in services or service quality, using a systematic review of process and outcome data. Describe how the program will monitor the effectiveness of program implementation and work towards improving gaps in services and the health status of target population(s), using a systematic review of process and outcome data. Describe the quality improvement team and process. Include data that will be used and its analysis, in addition to the methods for follow-up. 5. Evaluation Plan: The purpose of formative evaluation is to validate or ensure that the goals of program implementation are achieved and to improve the program implementation, if necessary. Programs will be required to submit a report to TDPCP no later than one (1) month after the end of each fiscal year outlining formative evaluation methods utilized for program improvement. The summative evaluation must convey the effectiveness of the program over its history, including its strengths and barriers/challenges. Cumulative quantitative and qualitative data should inform the summative evaluation. Programs will be required to submit a summative evaluation no later than one (1) month after the 4-year project period ends. Page 72 140303 Community Diabetes Education Programs RFP# 537-16- Both formative and summative evaluations will be submitted in a template developed and provided by TDPCP during the grant cycle. Tier 1 and Tier 2 Describe how the respondent will conduct formative evaluation(s) to improve its program throughout the fiscal year. Include: a. A plan for monitoring retention rates and strategies to address poor retention rates; b. A plan to identify and address program elements that are not working using evaluation data; c. A plan to demonstrate evidence of improved outcomes in the following areas, using analysis of de-identified data: o diabetes knowledge o behavior change, including tobacco cessation o waist circumference o BMI o blood pressure Clinical measures such as A1c, fasting blood glucose, and cholesterol may be reported, as well.; and d. A description of any policy or agreement that may be established to obtain clinical data through a partnership/referral system with a healthcare organization. Tier 2 only Describe how the respondent will collaborate with health systems to develop and implement an outcome evaluation assessing the following for the duration of the program: e. Short and long-term diabetes-related hospitalization rates; f. A1c levels of patients served by each health system, focusing on use of electronic health records; g. Blood pressure of patients served by each health system, focusing on use of electronic health records; and h. Amputation rates of patients served by each health system. Note: Baseline data will be collected in year 1 of funding and reported at the end of each grant year. 6. Coordination and Collaboration: This project requires that the respondent either be a member of a coalition that includes diabetes prevention and control in its mission and work plan (Tier 1), or an advisory board to seek ongoing input from external stakeholders and experts to promote program quality (Tier 2). The coalition or advisory board may exist or the respondent may establish one if none exists. Coalition or advisory board membership should include representation from persons living with or indirectly affected by diabetes and various sectors (e.g., healthcare, faith-based, business, government, community interest groups, etc.). Active participation in a coalition or advisory board must be maintained and the group must meet at least quarterly for the duration of the program. The respondent must Page 73 140303 Community Diabetes Education Programs RFP# 537-16- report its coalition’s or advisory board’s activities to TDPCP. (See Section II. Program Information). a. Describe coordination with any other programs and/or interventions currently being conducted in the target service area(s) and describe how duplication of services will be avoided and/or synergized (e.g. development of partnerships, pooling of resources, etc.); b. Describe the respondent’s experience of collaborating with other health and human services providers and key organizations in the target service area(s). Describe the respondent’s history of coalition building/advisory board development with partners such as healthcare providers and/or organizations, businesses, academic institutions, including academic training centers, governmental agencies, law enforcement agencies, and faith based institutions. i. Describe how community needs have been or will be assessed and addressed through partnerships and coalitions or advisory board; c. Describe how public and/or private sector partners were or will be involved in the needs assessment and program planning; d. If the respondent is a part of an established diabetes prevention and controlrelated coalition or advisory board, describe its history, membership/makeup, and include a list members and their affiliation. Describe how the coalition or advisory board is representative of the proposed target population (e.g., race and/or ethnicity, gender, age, etc.). If the respondent must establish a coalition or advisory board, describe the plan for coalition development, including membership recruitment strategies and sectors represented; e. Describe the respondent’s plan for incorporating the coalition or advisory board into programmatic activities and how the coalition or advisory board is maintained, including membership engagement; f. Provide evidence of notification to Local Health Department(s) (LHD), DSHS regional offices, Federally Qualified Health Centers (FQHC), and/or local Community Health Centers (CHC) , if available, within the target service area(s) about the proposed program; and g. Provide letters of commitment from organizations (e.g., LHDs, DSHS regional offices, CHCs, FQHCs, School Health Advisory Councils (SHAC), nonprofits, businesses, etc.) that will collaborate with the respondent on the proposed program. The letters shall either indicate the how entity and respondent is currently or planning to collaborate in implementing the scope of this program. These are not letters of support; instead, the letters will convey that the author of the letter has knowledge of the program and will be an active part of program implementation when necessary. The letters should describe specific activities and agreements or contracts between the respondent and collaborating organization(s). These letters should be included in Appendix M: Letters of Commitment. 7. Cultural Competency: All staff that may interact with participants will be required to attend training during the funding cycle on cultural competency and the elimination of disproportionality and disparities affecting individuals, children, and families. Describe respondent’s current ability to provide services to culturally diverse populations Page 74 140303 Community Diabetes Education Programs RFP# 537-16- (i.e., use of interpreter services, language and literature translation, compliance with the Americans with Disabilities Act [ADA] requirements, locations and hours of services, and other means to ensure accessibility for proposed target population(s)). Describe how age, gender, race and/or ethnicity, and language factors be addressed. 8. Quality Assurance and Access: The respondent must outline proposed implementation of diabetes self-management, nutrition, physical activity, and psychosocial support groups, in accordance with Form H: Performance Measures and Form I: Work Plan Narrative, Parts A and B. This response shall be submitted using the class implementation plan Excel spreadsheet in Appendix M. 9. Financial Commitment: The respondent must demonstrate financial commitment toward the activities proposed under this RFP, including direct funding or in-kind contributions from the respondent or other entities. a. Discuss how the respondent will draw on resources from other institutions such as public and/or private local entities, including private donors or foundations, state agencies, federal grantors, etc.; b. Discuss existing personnel, equipment and facility resources and new resources (e.g., personnel, equipment, and facility) that may need to be secured for program implementation; c. Discuss how and from whom the respondent may be seeking additional funding for this program; d. Discuss how the respondent proposes to sustain activities proposed under this RFP once the 4-year funding cycle ends; e. Provide a policy outlining the respondent’s contingency plan in the event of staff vacancies exceeding 10 days to ensure continuity of the program. At a minimum, ensure the plan includes personnel that would be assigned to perform the duties of key staff and summarize the training and qualifications personnel have to perform the functions required; and f. The respondent is expected to have at least one and a half (1.5) Full-Time Equivalent (FTE) dedicated to this program. Respondents may assign one fulltime staff person or use a combination of staff and sub-contractors to meet this criteria. Discuss how this requirement will be fulfilled. 10. Individualization (Tier 2 only): The diabetes self-management, education and support needs of each participant will be assessed by one or more instructor(s). The participant and instructor(s) will then together develop an individualized education and support plan focused on behavior change. a. Identify the information that will be collected to assess the participant and the process that will be used to collect this information; b. Discuss the communication strategies that will be used for assessment and support; c. Discuss potential barriers and how barriers will be addressed; and d. Discuss how assessment and education plan, intervention, and outcomes will be documented to ensure the individualization requirement is met. Page 75 140303 Community Diabetes Education Programs RFP# 537-16- 11. Ongoing Support (Tier 2 only): The participant and instructor(s) will together develop a personalized follow-up plan for ongoing self-management support. The participant’s outcomes, goals, and the plan for support will be communicated to other members of the healthcare team. a. Discuss the ongoing diabetes self-management support (DSMS) options that will be available to DSME participants; b. Describe how ongoing DSMS will be documented; c. Describe the process that will be used to communicate participants’ educational outcomes, goals, and DSMS plan to other healthcare team members, including healthcare providers and/or healthcare systems; and d. Discuss the measures/indicators that will be communicated and timeframes for communication between the healthcare team. 12. Patient Progress (Tier 2 only): The respondent will monitor whether participants are achieving their personal diabetes self-management goals and other outcome(s) as a way to evaluate the effectiveness of the educational intervention(s), using appropriate measurement techniques. Address the following in this section: a. Describe the process for follow-up to evaluate participants’ behavior change goals, and discuss how this will be documented. b. Describe the process for follow- up to evaluate participants’ clinical outcomes, and discuss how this will be documented. c. Describe how differences in behaviors, health beliefs, culture, and emotional response to diabetes will be accounting for when collaborating with participants on the design of personalized DSME and DSMS activities. Page 76 140303 Community Diabetes Education Programs RFP# 537-16- FORM I: WORK PLAN TEMPLATE (Part B) The responses provided to Form I: Work Plan Narrative (Part B) should be consistent with Work Plan Template (Part A), Form H: Performance Measures, and Appendix J: Class Implementation Plan. Compare these documents prior to submission. The definitions for this RFP are in Section I. Introduction. The goals are described in Section II. Program Information. Please read these sections first before completing Form I: Work Plan Template (Part B). 1. Plan for Year 1 The respondent shall submit a Work Plan Template (Part B) using the templates provided in Appendix C. These templates shall detail the activities, performance measures, parties responsible for implementation, and the timeframe for assessing progress. Objectives and activities shall relate to the project’s purpose and goals (see Section II. Program Information). Objectives and activities shall include performance measures outlined in Form H: Performance Measures. Objectives must be specific, measurable, achievable, reasonable and time-phased (S.M.A.R.T.). Interventions associated with the objectives shall be evidence-based (i.e., based on research). The following table provides a guide for development of process objectives: Measure Examples Process Objectives Process objectives support accountability by setting specific activities to be completed by specific dates, explaining what will be done and when it will be completed. 1. By August 2016, a minimum of 250 individuals will participate in 6 series, or 30 classes, of diabetes self-management education. 2. By August 2016, a minimum of 100 healthcare providers will participate in six (6) provider education events where 100 TDC Toolkits will be distributed. Activities shall include interventions that focus on behavior change and improved clinical outcomes consistent with application for ADA-recognition or AADE-accreditation. Interventions shall offer opportunities for sustained behavior change(s) in individuals and/or families through series of classes rather than short-term impacts of one-time events (e.g., health fairs). Page 77 140303 Community Diabetes Education Programs RFP# 537-16- Tier 1 and Tier 2 respondents must adhere to the guidelines provided in Form I: Work Plan Narrative (Part A), 1a-1e and Part B. Complete work plan templates for all of the following activities, unless noted otherwise: 1. Diabetes prevention: a. Tier 1 and Tier 2: Physical activity, nutrition, if included in Form H: Performance Measures and Form I: Work Plan Narrative (Part A) b. Tier 1 only: Psychosocial support groups, if included in Form H: Performance Measures and Form I: Work Plan Narrative (Part A) c. Tier 2 only: Diabetes self-management support (DSMS) included in Form H: Performance Measures and defined in Form I: Work Plan Narrative (Part A), 11a. Ongoing Support. 2. Diabetes self-management, including physical activity, nutrition, and psychosocial support; 3. Healthcare provider education; 4. Referrals a. Tobacco cessation services; b. CDC-recognized National Diabetes Prevention Programs, if available and appropriate 5. Bi-directional referral system; and 6. Application for ADA-recognition or AADE-accreditation (Tier 2 only) 2. Plan for Years 2, 3, and 4 The respondent shall submit a narrative description of proposed interventions for Years 2-4 of this program. A maximum of two (2) additional pages may be attached, if needed. Page 78 Community Diabetes Education Programs RFP# 537-16-140303 FORM J: CHILD SUPPORT CERTIFICATION (REQUIRED – Applies to For-Profit Entities Only ) Department of State Health Services Child Support Certification The Texas Family Code, §231.006, places certain restrictions on child support obligors. Contracts with governmental entities or nonprofit corporations are not subject to §231.006. The contractor identified below is not a governmental entity or a nonprofit corporation and certifies to the following: 1. The contractor is: (check one) An individual or sole proprietor, or A business entity (corporation, partnership, joint venture, limited liability company, association, etc.) 2. The contractor certifies the following is a complete list of the names and social security numbers of either (A) the individual or sole proprietor who is the contractor or (B) each partner, shareholder, or owner with an ownership interest of at least 25% of the contractor/business entity: (attach additional sheet if necessary). (A) (B) Printed Name: Social Security Number: Printed Name: Social Security Number: 3. Under the Texas Family Code, §231.006, the contractor certifies that the individual or business entity named in this contract, bid, or application is not ineligible to receive the specified grant, loan, or payment and acknowledges that this contract may be terminated and payment withheld if this certification is inaccurate. A child support obligor who is more than 30 days delinquent in paying child support or a business entity in which the obligor (who is more than 30 days delinquent) is the sole proprietor, partner, shareholder, or owner with an ownership interest of at least 25% is not eligible to receive the specified grant, loan or payment. The contractor understands that it is the contractor’s responsibility to verify whether a child support obligor who is more than 30 days delinquent is the sole proprietor, partner, shareholder or owner with an ownership interest of at least 25%. 4. Printed Name of Contractor: Printed Name of Authorized Representative: Signing this Certification: Signature of Authorized Representative: Date: Page 79 Community Diabetes Education Programs RFP# 537-16-140303 FORM K: FINANCIAL MANAGEMENT AND ADMINISTRATION QUESTIONNAIRE Name of Organization: ____________________________________________ ACCOUNTING SYSTEM The type of accounting system often depends on the size of the organization. Briefly describe your organization’s accounting system including: a) Is the accounting system computerized, manual or a combination of both; b) How are different types of transactions (e.g., cash disbursements, cash receipts, revenues, journal entries) recorded and posted to the general ledger; c) When do you close your general ledger (e.g., monthly by the 10th of the following month); d) How are transactions organized, maintained, and summarized in financial reports. If your accounting system is computerized, indicate the name/type. ______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ ______________________________________________________________________________________________ ________________________________________________________________________________________ Answer each of the following questions with either a “yes” or “no” answer by checking the respective box. 1. Is your accounting system organized to allow an auditor to trace financial report balances through the general ledger and other summary ledgers/journals to each detail accounting transaction and supporting source documentation? YES 2. NO Does your accounting system have the capability of identifying the receipt and expenditures of program funds and program income separately for each DSHS contract/program attachment? YES NO Page 80 of 137 3. Does your accounting system provide for the recording of expenditures for each program attachment by the budget cost categories shown in the proposed budget? YES 4. Does your accounting system provide for the segregation of direct and indirect expenses and the allocation of indirect costs? YES 5. NO Are time records (e.g., time sheets) maintained for all employees where their actual time/effort is recorded and specifically identified to a particular cost objective? YES 6. NO NO Is the employees’ time/effort that is recorded on the time record the source/basis of the calculation of salary/wage costs recorded in the general ledger for each cost objective? YES NO GENERAL ADMINISTRATION & INTERNAL CONTROLS 1. Is the staff who will be responsible for the financial management of the award generally familiar with the existing regulations and guidelines containing the cost principles and financial administrative requirements applicable to state and federal contracts/grants? YES 2. Does your organization have written accounting policies and procedures? YES 3. NO Are procedures in place with adequate controls to ensure that receipts and disbursements are authorized and appropriately documented? YES 5. NO Are generally accepted accounting principles followed for separation of duties regarding receipts and deposit of funds and payment of goods and services? YES 4. NO NO Are all disbursements approved prior to payment? Page 81 of 137 YES 6. Is there any additional review or special approval required for checks exceeding a specific dollar amount? YES 7 NO Do purchase orders/requisitions require specific approvals from authorized individuals in the requesting department? YES 9. NO Are there written procedures and internal controls established for the procurement of goods and services? YES 8. NO NO Are supporting documents (invoices, receipts, approvals, receiving reports, canceled checks, etc.) maintained for each disbursement and on file for easy location and retrieval? YES NO 10. Do supporting documents accompany checks for the check signer’s signature? YES NO 11. Are supporting documents marked when paid to prevent reuse or duplication of payment? YES NO 12. Are invoices coded to identify allocation of payment by cost objective and subaccount? YES 13. NO Does your organization stay current with payments of its accounts payable, payroll taxes and other liabilities, loans, taxes, etc.? YES NO Page 82 of 137 14. As program income is to be used for program purposes, are there procedures and controls to ensure proper use, accountability, and allocation? YES 15. Do you have written personnel policies? YES 16. NO Do procedures ensure that time and attendance reports can be specifically traced to costs recorded in the general ledger for each payroll period for each cost objective? YES 18. NO Does your policy require individual daily time and attendance records for personnel (part-time, full-time, and/or in-kind volunteers)? YES 17. NO NO Do you have written job descriptions with set salary levels for each employee? YES NO 19. Do you have on file authorizations covering rates of pay, withholding and deductions for each employee? YES NO The Financial Management and Administration Questionnaire must be signed by an authorized person who has either completed or reviewed the form and can attest to the accuracy of the information provided. Approved by: Print Name: _________________________________________________________________ Signature: __________________________________________________________________ Title: _______________________________________________________________________ Page 83 of 137 APPENDICES APPENDIX A: Budget Section Detailed budget category forms, general information, and instructions are loaded as a separate attachment. Respondent must insert budget section here. Page 84 of 137 APPENDIX B: DSHS Assurances and Certifications Note: It is not required that the respondent return the DSHS Assurances and Certifications with the proposal. Some of these Assurances and Certifications may not be applicable to your project. If you have questions, contact the contact person named in this RFP. These assurances and certifications will remain in effect throughout the project period of this solicitation and the term of any contract between respondent and DSHS. As the duly authorized representative of the respondent, my signature on FORM A: FACE PAGE certifies that the respondent: 1. Is a legal entity legally authorized and in good standing to do business with the State of Texas and has the legal authority to apply for state/federal assistance, and has the institutional, managerial and financial capability and systems (including funds sufficient to pay the non-state/federal share of project costs) to ensure proper planning, management and completion of the project described in this proposal; possesses legal authority to apply for funding; that a resolution, motion or similar action has been duly adopted or passed as an official act of the respondent’s governing body, authorizing the filing of the proposal including all understandings and assurances contained therein, and directing and authorizing the person identified as the authorized representative of the respondent to act in connection with the proposal and to provide such additional information as may be required; 2. Under Government Code Section 2155.004, is not ineligible to receive the specified contract and acknowledges that this contract may be terminated and payment withheld if this certification is incorrect. NOTE: Under Government Code Section 2155.004, a respondent is ineligible to receive an award under this RFP if the bid includes financial participation with the respondent by a person who received compensation from DSHS to participate in preparing the specification of RFP on which the bid is based; 3. Has a financial system that identifies the source and application of DSHS funds and program income in a unique set of general ledger account numbers, permits preparation of reports required by the contract, permits the tracing of funds expended and program income, allows for the comparison of actual expenditures to budgeted amounts, and maintains accounting records that are supported by verifiable source documents; 4. Will give (and any parent, affiliate, or subsidiary organization, if such a relationship exists, will give) DSHS, HHSC Office of Inspector General, the Texas State Auditor, the Comptroller General of the United States, and if appropriate, the federal government, through any authorized representative, access to and the right to examine all records, books, papers, or documents related to the award; and will establish a proper accounting system in accordance with generally accepted accounting standards or agency directives; 5. Will not supplant funds (i.e. use funds from a contract awarded as a result of this RFP to replace or substitute existing funding from other sources that also supports the activities that are the subject of the contract), but rather will use funds from the contract to supplement any existing funds currently available for any such activities; 6. Will establish safeguards to prohibit employees from using their positions for a purpose that constitutes or presents the appearance of personal or organizational conflict of interest, or personal gain; 7. Will ensure that no officer, employee, or member of the respondent’s governing body or of the respondent’s contractor will vote or confirm the employment of any person related within the second degree of affinity or the third degree of consanguinity (as defined in Texas Government Code Chapter Page 85 of 137 573) to any member of the governing body or to any other officer or employee authorized to employ or supervise such person. This prohibition does not prohibit the continued employment of a person who has been continuously employed for a period of two years, or such other period stipulated by local law, prior to the election or appointment of the officer, employee, or governing body member related to such person in the prohibited degree; 8. Has not given, offered to give, nor intends to give, at any time hereafter any economic opportunity, present or future employment, gift, loan, gratuity, special discount, trip, favor, or service to any employee or official of DSHS or HHSC, in connection with this solicitation or procurement; does not have nor will it knowingly acquire any interest that would conflict in any manner with the performance of its obligations under any awarded contract that results from this RFP; 9. Will honor for 90 days after the proposal due date the technical and business terms contained in the proposal; 10. Will initiate the work after receipt of a fully executed contract and will complete it within the contract period; 11. Will not require a client with limited English proficiency to provide or pay for the services of a translator or interpreter; 12. Will identify and document on client records the primary language/dialect of a client who has limited English proficiency and the need for translation or interpretation services; 13. Will make every effort to avoid use of any persons under the age of 18 or any family member or friend of a client as an interpreter for essential communications with clients who have limited English proficiency. However, a family member or friend may be used as an interpreter if this is requested by the client and the use of such a person would not compromise the effectiveness of services or violates the client’s confidentiality, and the client is advised that a free interpreter is available; 14. Will comply with the Uniform Grant Management Act (UGMA), Texas Government Code, Chapter 783, as amended, and the current Uniform Grant Management Standards (UGMS), issued by the Governor's Budget and Planning Office, applicable Office of Management and Budget Federal Circulars, and if applicable the Federal awarding agency Common Rule and U.S. Department of Health and Human Services Grants Policy Statements, which apply as terms and conditions of any resulting contract. A copy of the UGMS manual and federal references are available upon request; 15. Will remain current in its payment of franchise tax or is exempt from payment of franchise taxes, if applicable; 16. Will comply, if applicable, with Texas Family Code, § 231.006, regarding Child Support, and certifies that it is not ineligible to receive payment if awarded a contract, and acknowledges that any resulting contract may be terminated and payment may be withheld if this certification is inaccurate; 17. Will comply with the non-discriminatory requirements of Texas Labor Code, Chapter 21, which requires that certain employers not discriminate on the basis of race, color, disability, religion, sex, national origin, or age; 18. Will not charge a fee or profit. A profit and/or fee are considered to be an amount in excess of actual allowable costs that are incurred in conducting an assistance program; 19. Will comply with all applicable requirements of all other state/federal laws, executive orders, regulations, and policies governing this program; Page 86 of 137 20. As the prospective participant, and any of the prospective participant’s principals (collectively, participants): A. are not presently disqualified, debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from covered transactions by any federal department or agency; in accordance with 2CFR Parts 376 and 180 (parts A-I), and 45 CFR Part 76 (or comparable federal regulation); B. have not within a 3-year period preceding this proposal been convicted of or had a civil judgment rendered against them for commission of fraud or a criminal offense in connection with obtaining, attempting to obtain, or performing a private or public (federal, state, or local) transaction or contract under a private or public transaction; violation of federal or state antitrust statutes (including those proscribing price fixing between competitors, allocation of customers between competitors and bid rigging) or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements or false claims, tax evasion, obstruction of justice, receiving stolen property or any other offense indicating a lack of business integrity or business honesty that seriously and directly affects the participant’s present responsibility; C. are not presently indicted or otherwise criminally or civilly charged by a governmental entity (federal, state, or local) with commission of any of the offenses enumerated in paragraph (B) of this certification; D. have not within a 3-year period preceding this proposal/proposal had one or more public transactions (federal, state, or local) terminated for cause or default; and E. has not (nor has its representative nor any person acting for the representative) (1) violated the antitrust laws codified by Chapter 15, Texas Business & Commercial Code , or the federal antitrust laws; or (2) directly or indirectly communicated the bid to a competitor or other person engaged in the same line of business. Should the respondent not be able to provide this certification (by signing the FACE PAGE Form), an explanation should be placed after this form in the proposal response; The respondent agrees by submitting this proposal that the respondent will include, without modification, the certifications in subparagraphs A through E of this paragraph in all lower tier covered transactions (i.e., transactions with subgrantees and/or contractors) and in all solicitations for lower tier covered transactions; 21. Will comply with Title 31, USC §1352, entitled “Limitation on use of appropriated funds to influence certain federal contracting and financial transactions,” which generally prohibits recipients of federal grants and cooperative agreements from using federal (appropriated) funds for lobbying the executive or legislative branches of the federal government in connection with a SPECIFIC grant or cooperative agreement. Section 1352 also requires that each person who requests or receives a federal grant or cooperative agreement must disclose lobbying undertaken with non-federal (non-appropriated) funds. These requirements apply to grants and cooperative agreements EXCEEDING $100,000 in total costs (45 CFR Part 93): A. No federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned, to any person for influencing or attempting to influence an officer or employee of any agency, a member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with the awarding of any federal contract, the making of any federal grant, the making of any federal loan, the entering into of any cooperative agreement, and the extension, continuation, renewal, amendment, or modification of any federal contract, grant, loan, or cooperative agreement; B. If any funds other than federally-appropriated funds have been paid or will be paid to any person for influencing or attempting to influence an officer or employee of any agent, a member of Congress, an officer or employee of Congress, or an employee of a member of Congress in connection with this federal contract, grant, loan, or cooperative agreement, the respondent must complete and submit Standard Form-LLL, “Disclosure of Lobbying Activities,” (SF-LLL) in Page 87 of 137 C. accordance with its instructions. SF-LLL and continuation sheet are available upon request from the Department of State Health Services; and The language of this certification must be included in the award documents for all sub-awards at all tiers (including subcontracts, subgrants, and contracts under grants, loans and cooperative agreements) and that all subrecipients must certify and disclose accordingly; This certification is a material representation of fact upon which reliance was placed when this transaction was made or entered into. Submission of this certification is a prerequisite for making or entering into this transaction imposed by 31 USC §1352. Any person who fails to file the required certification must be subject to a civil penalty of not less than $10,000 and not more than $100,000 for each such failure; 22. Is in good standing with the Internal Revenue Service on any debt owed; 23. Affirms that no person who has an ownership or controlling interest in the organization or who is an agent or managing employee of the organization has been placed on community supervision, received deferred adjudication or been convicted of a criminal offense related to any financial matter, federal or state program or felony sex crime; 24. Is in good standing with all state and/or federal departments or agencies that have a contracting relationship with the respondent; 25. Will comply with all statutes and standards of general applicability. It is Respondent’s responsibility to review and comply with all applicable statutes, rules, regulations, executive orders and policies. Respondent will carry out the terms of this Contract in a manner that is in compliance with the provisions set forth below. To the extent such provisions are applicable to respondent, respondent will comply with the following: a) The following statutes, rules, regulations and DSHS policies, and any of their subsequent amendments that collectively prohibit discrimination on the basis of race, color, national origin, limited English proficiency, sex, sexual orientation (where applicable), disabilities, age, substance abuse, political belief, or religion: 1) Title VI of the Civil Rights Act of 1964, 4 -1683, and 1685-1686; 3) Section 504 of the Rehabilitation Act of 1973, 29 U.S.C.A. § 794(a); 4) the Americans with Disabilities Act of 1990, 42 U.S.C.A. §§ -6107: 6) Comprehensive Alcohol Abuse and Alcoholism Parts 80, 84, 86 and 91 or CFR Part 15; 8) Tex. Lab. Code, ch. 21; 9) Food Stamp Act of 1977 (7 USC §200 et seq); 10) US Department of Labor, Equal Opportunity E.O. 11246, as amended and supplemented; 11) Executive Order 13279 and 45 CFR Part 87 or 7 CFR Part 16 (regarding equal treatment and opportunity for religious organizations; 12) DSHS Policy AA-5018, Nondiscrimination Policies and Procedures for DSHS Programs; and13) any other nondiscrimination provision in specific statutes under which application for federal or state assistance is being made, which prohibits exclusion from or limitation of participation in programs, benefits, or activities, or denial of any aid, care, service or other benefit; b) Drug Abuse Office and Treatment Act of 1972, 21 U.S.C.A. §§ 1101 et seq., relating to drug abuse; c) -2, and 42 C.F.R. pt. 2, relating to confidentiality of alcohol and drug abuse patient records; d) Title VIII of the Civil Rights Act of 1968, 42 U.S.C.A. §§ 3601 et seq., relating to nondiscrimination in housing; e) Immigration Reform and Control Act of 1986, 8 U.S.C.A. § 1324a, regarding employment verification; f) Pro-Children Act of 1994, 20 U.S.C.A. §§ 6081-6084, regarding the non-use of all tobacco products; g) National Resear -1 et seq., and 6601 (P.L. 93348 and P.L. 103-43), as amended, regarding human subjects involved in research; Page 88 of 137 h) -26, which limits the political activity of employees whose employment, is funded with federal funds; i) Fair Labor Standards Act, 29 U.S.C.A. §§ 201 et seq., and the Intergovernmental Personnel Act of 1970, 42 U.S.C.A. §§ 4701 et seq., as applicable, concerning minimum wage and maximum hours; J) Tex. Gov’t Code ch. 469 (Supp. 2004), pertaining to eliminating architectural barriers for persons with disabilities; k) Texas Workers’ Compensation Act, Tex. Labor Code, chs. 401-406 28 Tex. Admin. Code pt. 2, regarding compensation for employees’ injuries; l) The Clinical Laboratory Improvement Amendments of 1988, 42 USC § 263a, regarding the regulation and certification of clinical laboratories; m) The Occupational Safety and Health Administration Regulations on Blood Borne Pathogens, 29 CFR § 1910.1030, or Title 25 Tex. Admin Code ch. 96 regarding safety standards for handling blood borne pathogens; n) Laboratory Animal Welfare Act of 1966, 7 USC §§ 2131 et seq., pertaining to the treatment of laboratory animals; o) Environmental standards pursuant to the following: 1) Institution of environmental quality control measures under the National Environmental Policy Act of 1969, 42 USC §§ 4321-4347 and Executive Order 11514 (35 Fed. Reg. 4247), “Protection and Enhancement of Environmental Quality;” 2) Notification of violating facilities pursuant to Executive Order 11738 (40 CFR Part 32), “Providing for Administration of the Clean Air Act and the Federal Water Pollution Control Act with respect to Federal Contracts, Grants, or Loans;” 3) Protection of wetlands pursuant to Executive Order 11990, 42 Fed. Reg. 26961; 4) Evaluation of flood hazards in floodplains in accordance with Executive Order 11988, 42 Fed. Reg. 26951 and, if applicable, flood insurance purchase requirements of Section 102(a) of the Flood Disaster Protection Act of 1973 (P.L. 93-234); 5) Assurance of project consistency with the approved State Management program developed under the Coastal Zone Management Act of 1972, 16 USC §§ 1451 et seq; 6) Conformity of federal actions to state clean air implementation plans under the Clean Air Act of 1955, as amended, 42 USC §§ 7401 et seq.; 7) Protection of underground sources of drinking water under the Safe Drinking Water Act of 1974, 42 USC §§ 300f-300j; 8) Protection of endangered species under the Endangered Species Act of 1973, 16 USC §§ 1531 et seq.; 9) Federal Water Pollution Control Act, 33 USC §1251 et seq.; 10) Wild and Scenic Rivers Act of 1968 (16 U.S.C. §§ 1271 et seq.) related to protecting certain rivers system; and 11) Lead-Based Paint Poisoning Prevention Act (42 U.S.C. §§ 4801 et seq.) prohibiting the use of lead-based paint in residential construction or rehabilitation; p) Intergovernmental Personnel Act of 1970 (42 USC §§4278-4763 regarding personnel merit systems for programs specified in Appendix A of the federal Office of Program Management’s Standards for a Merit System of Personnel Administration (5 C.F.R. Part 900, Subpart F); q) Titles II and III of the Uniform Relocation Assistance and Real Property Acquisition Policies Act of 1970 (P.L. 91-646), relating to fair treatment of persons displaced or whose property is acquired as a result of Federal or federally-assisted programs; r) Davis-Bacon Act (40 U.S.C. §§ 276a to 276a-7), the Copeland Act (40 U.S.C. § 276c and 18 U.S.C. § 874), and the Contract Work Hours and Safety Standards Act (40 U.S.C. §§ 327-333), regarding labor standards for federally-assisted construction sub-agreements; s) Assist DSHS in complying the National Historic Preservation Act of 1966, §106 (16 U.S.C. § 470), Executive Order 11593, and the Archaeological and Historic Preservation Act of 1974 (16 U.S.C. §§ 469a-1 et seq.) regarding historic property; t) Financial and compliance audits in accordance with Single Audit Act Amendments of 1996 and OMB Circular No. A-133, “Audits of States, Local Governments, and Non-Profit Organizations; ”and u) Requirements of any other applicable state and federal statutes, executive orders, regulations, rules, and policies. If this contract is funded by a grant, additional state or federal requirements found in the Notice of Grant Award may be imposed on respondent; 26. Under §§2155.006 and 2261.053, Government Code, is not ineligible to receive a contract under this RFP and acknowledges that any contract may be terminated and payment withheld if this certification is Page 89 of 137 inaccurate. Sections 2155.006 and 2261.053 relate to violations of federal law in connection with a contract awarded by the federal government for relief, recovery or reconstruction efforts as a result of Hurricanes Rita or Katrina or certain other disasters; 27. Affirms that the statements in these assurances and certifications are true, accurate, and complete (to the best of respondent’s and its authorized representative’s knowledge and belief), and agrees to comply with the DSHS terms and conditions if an award is issued as a result of this proposal. Willful provision of false information is a criminal offense. Any person making any false, fictitious, or fraudulent statement may, in addition to other remedies available, be subject to civil penalties. Page 90 of 137 APPENDIX C: HUB Requirements HUB Subcontracting Plan (HSP) Quick Checklist 1. If all (100%) of your subcontracting opportunities will be performed using only HUB vendors, complete: Section 1 – Respondent and Requisition Information Section 2 a. – Yes, I will be subcontracting portions of the contract Section 2 b. – List all the portions of work you will subcontract, and indicate the percentage of the contract you expect to award to HUB vendors Section 2 c. – Yes Section 4 – Affirmation H S P GFE Method A (Attachment A) – Complete this attachment for each subcontracting opportunity 2. If any of your subcontracting opportunities will be performed using HUB protégés, complete: Section 1 – Respondent and Requisition Information Section 2 a. – Yes, I will be subcontracting portions of the contract Section 2 b. – List all the portions of work you will subcontract, and indicate the percentage of the contract you expect to award to HUB protégés (Skip Section 2 c and 2 d) Section 4 – Affirmation H S P GFE Method B (Attachment B) – Complete Section B-1, Section B-2, and B-4 only for each HUB Protégé subcontracting opportunity as applicable. 3. If you are subcontracting with HUB vendors and Non-HUB vendors, and the aggregate percentage* of subcontracting with HUB vendors meets or exceeds the HUB Goal the contracting agency identified in the solicitation, complete: Section 1 – Respondent and Requisition Information Section 2 a. – Yes, I will be subcontracting portions of the contract Section 2 b. – List all the portions of work you will subcontract, and indicate the percentage of the contract you expect to award to HUB vendors and NonHUB vendors Section 2 c. – No Section 2 d. – Yes Section 4 – Affirmation H S P GFE Method A (Attachment A) – Complete this Attachment for each subcontracting opportunity. 4. If you are subcontracting with HUB vendors and/or Non-HUB vendors, and the aggregate percentage* of subcontracting with HUB vendors does not meet or exceed the HUB Goal the contacting agency identified in the solicitation, complete: Section 1 - Respondent and Requisition Information Section 2 a. - Yes, I will be subcontracting portions of the contract Section 2 b. - List all the portions of work you will subcontract, and indicate the percentage of the contract you expect to award to HUB vendors and Non-HUB vendors Section 2 c. - No Section 2 d. - No Section 4 - Affirmation HSP GFE Method B (Attachment B) - Complete this attachment for each subcontracting opportunity *Aggregate percentage of the contract expected to be subcontracted to HUBs with which you have had contracts in place for five (5) years or less. 5. If you will not be subcontracting any portion of the contract and will be fulfilling the entire contract with your own resources (i.e., equipment, supplies, materials, and/or employees), complete: Section 1 – Respondent and Requisition Information Section 2 a. – No, I will not be subcontracting any portion of the contract, and I will be fulfilling the entire contract with my own resources Section 3 – Self Performing Justification Section 4 – Affirmation Page 91 of 137 HUB SUBCONTRACTING PLAN (HSP) In accordance with Texas Gov’t Code §2161.252, the contracting agency has determined that subcontracting opportunities are probable under this contract. Therefore, all respondents, including State of Texas certified Historically Underutilized Businesses (HUBs) must complete and submit this State of Texas HUB Subcontracting Plan (HSP) with their response to the bid requisition (solicitation). NOTE: Responses that do not include a completed HSP shall be rejected pursuant to Texas Gov’t Code §2161.252(b). The HUB Program promotes equal business opportunities for economically disadvantaged persons to contract with the State of Texas in accordance with the goals specified in the 2009 State of Texas Disparity Study. The statewide HUB goals defined in 34 Texas Administrative Code (TAC) §20.13 are: • 11.2 percent for heavy construction other than building contracts, • 21.1 percent for all building construction, including general contractors and operative builders contracts, • 32.9 percent for all special trade construction contracts, • 23.7 percent for professional services contracts, • 26.0 percent for all other services contracts, and • 21.1 percent for commodities contracts. - - Agency Special Instructions/Additional Requirements - - In accordance with 34 TAC §20.14(d)(1)(D)(iii), a respondent (prime contractor) may demonstrate good faith effort to utilize Texas certified HUBs for its subcontracting opportunities if the total value of the respondent’s subcontracts with Texas certified HUBs meets or exceeds the statewide HUB goal or the agency specific HUB goal, whichever is higher. When a respondent uses this method to demonstrate good faith effort, the respondent must identify the HUBs with which it will subcontract. If using existing contracts with Texas certified HUBs to satisfy this requirement, only contracts that have been in place for five years or less shall qualify for meeting the HUB goal. This limitation is designed to encourage vendor rotation as recommended by the 2009 Texas Disparity Study. SECTION 1 RESPONDENT AND REQUISITION INFORMATION a. Respondent (Company) Name: State of Texas VID #: Point of Contact: Phone #: E-mail Address: Fax #: b. Is your company a State of Texas certified HUB? c. Requisition #: - Yes - No Bid Open Date: Page 92 of 137 Enter your company’s name here: SECTION 2 Requisition #: SUBCONTRACTING INTENTIONS RESPONDENT After dividing the contract work into reasonable lots or portions to the extent consistent with prudent industry practices, and taking into consideration the scope of work to be performed under the proposed contract, including all potential subcontracting opportunities, the respondent must determine what portions of work, including goods and services, will be subcontracted. Note: In accordance with 34 TAC §20.11., an “Subcontractor” means a person who contracts with a prime contractor to work, to supply commodities, or to contribute toward completing work for a governmental entity. a. Check the appropriate box (Yes or No) that identifies your subcontracting intentions: - Yes, I will be subcontracting portions of the contract. (If Yes, complete Item b, of this SECTION and continue to Item c of this SECTION.) - No, I will not be subcontracting any portion of the contract, and I will be fulfilling the entire contract with my own resources. (If No, continue to SECTION 3 and SECTION 4.) b. List all the portions of work (subcontracting opportunities) you will subcontract. Also, based on the total value of the contract, identify the percentages of the contract you expect to award to Texas certified HUBs, and the percentage of the contract you expect to award to vendors that are not a Texas certified HUB (i.e., Non-HUB). Item # HUBs Non-HUBs Percentage of the contract Percentage of the contract expected to be expected to be subcontracted Percentage of the contract subcontracted to HUBs with which you have expected to be to HUBs with which you have a continuous contract* in subcontracted a continuous contract* in place to non-HUBs . place for more than five (5) years. for five (5) years or less. Subcontracting Opportunity Description 1 % % % 2 % % % 3 % % % 4 % % % 5 % % % 6 % % % 7 % % % 8 % % % 9 % % % 10 % % % 11 % % % 12 % % % 13 % % % 14 % % % % % % % % % 15 Aggregate percentages of the contract expected to be subcontracted: (Note: If you have more than fifteen subcontracting opportunities, a continuation sheet is available online at http://window.state.tx.us/procurement/prog/hub/hub-subcontracting-plan/) c. Check the appropriate box (Yes or No) that indicates whether you will be using only Texas certified HUBs to perform all of the subcontracting opportunities you listed in SECTION 2, Item b. - Yes (If Yes, continue to SECTION 4 and complete an “HSP Good Faith Effort - Method A (Attachment A)” for each of the subcontracting opportunities you listed.) - No (If No, continue to Item d, of this SECTION.) d. Check the appropriate box (Yes or No) that indicates whether the aggregate expected percentage of the contract you will subcontract with Texas certified HUBs with which you have a continuous contract* in place with for five (5) years or less meets or exceeds the HUB goal the contracting agency identified on page 1 in the “Agency Special Instructions/Additional Requirements." - Yes (If Yes, continue to SECTION 4 and complete an “HSP Good Faith Effort - Method A (Attachment A)” for each of the subcontracting opportunities you listed.) - No (If No, continue to SECTION 4 and complete an “HSP Good Faith Effort - Method B (Attachment B)” for each of the subcontracting opportunities you listed.) *Continuous Contract: Any existing written agreement (including any renewals that are exercised) between a prime contractor and a HUB vendor, where the HUB vendor provides the prime contractor with goods or service under the same contract for a specified period of time. The frequency the HUB vendor is utilized or paid during the term of the contract is not relevant to whether the contract is considered continuous. Two or more contracts that run concurrently or overlap one another for different periods of time are considered by CPA to be individual contracts rather than renewals or extensions to the original contract. In such situations the prime contractor and HUB vendor are entering (have entered) into “new” contracts. Page 93 of 137 Enter your company’s name here: SECTION 2 a. Requisition #: SUBCONTRACTING INTENTIONS RESPONDENT (CONTINUATION SHEET) This page can be used as a continuation sheet to the HSP Form’s page 2, Section 2, Item b. Continue listing the portions of work (subcontracting opportunities) you will subcontract. Also, based on the total value of the contract, identify the percentages of the contract you expect to award to Texas certified HUBs, and the percentage of the contract you expect to award to vendors that are not a Texas certified HUB (i.e., Non-HUB). HUBs Item # Percentage of the contract expected to be subcontracted to HUBs with which you have a continuous contract* in place for five (5) years or less. Subcontracting Opportunity Description Aggregate percentages of the contract expected to be subcontracted: Non-HUBs Percentage of the contract expected to be subcontracted Percentage of the contract to HUBs with which you have expected to be subcontracted a continuous contract* in place to non-HUBs . for more than five (5) years. % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % % *Continuous Contract: Any existing written agreement (including any renewals that are exercised) between a prime contractor and a HUB vendor, where the HUB vendor provides the prime contractor with goods or service under the same contract for a specified period of time. The frequency the HUB vendor is utilized or paid during the term of the contract is not relevant to whether the contract is considered continuous. Two or more contracts that run concurrently or overlap one another for different periods of time are considered by CPA to be individual contracts rather than renewals or extensions to the original contract. In such situations the prime contractor and HUB vendor are entering (have entered) into “new” contracts. Page 94 of 137 Enter your company’s name here: SECTION 3 Requisition #: SELF PERFORMING JUSTIFICATION (If you responded “No” to SECTION 2, Item a, you must complete this SECTION and continue to SECTION 4.) Check the appropriate box (Yes or No) that indicates whether your response/proposal contains an explanation demonstrating how your company will fulfill the entire contract with its own resources. - Yes (If Yes, in the space provided below list the specific page(s)/section(s) of your proposal which explains how your company will perform the entire contract with its own equipment, supplies, materials and/or employees.) - No (If No, in the space provided below explain how your company will perform the entire contract with its own equipment, supplies, materials and/or employees.) SECTION 4 AFFIRMATION As evidenced by my signature below, I affirm that I am an authorized representative of the respondent listed in SECTION 1, and that the information and supporting documentation submitted with the HSP is true and correct. Respondent understands and agrees that, if awarded any portion of the requisition: The respondent will provide notice as soon as practical to all the subcontractors (HUBs and Non-HUBs) of their selection as a subcontractor for the awarded contract. The notice must specify at a minimum the contracting agency’s name and its point of contact for the contract, the contract award number, the subcontracting opportunity they (the subcontractor) will perform, the approximate dollar value of the subcontracting opportunity and the expected percentage of the total contract that the subcontracting opportunity represents. A copy of the notice required by this section must also be provided to the contracting agency’s point of contact for the contract no later than ten (10) working days after the contract is awarded. The respondent must submit monthly compliance reports (Prime Contractor Progress Assessment Report – PAR) to the contracting agency, verifying its compliance with the HSP, including the use of and expenditures made to its subcontractors (HUBs and Non-HUBs). (The PAR is available at http://www.window.state.tx.us/procurement/prog/hub/hub-forms/progressassessmentrpt.xls). The respondent must seek approval from the contracting agency prior to making any modifications to its HSP, including the hiring of additional or different subcontractors and the termination of a subcontractor the respondent identified in its HSP. If the HSP is modified without the contracting agency’s prior approval, respondent may be subject to any and all enforcement remedies available under the contract or otherwise available by law, up to and including debarment from all state contracting. The respondent must, upon request, allow the contracting agency to perform on-site reviews of the company’s headquarters and/or work-site where services are being performed and must provide documentation regarding staffing and other resources. Signature Printed Name Title Date (mm/dd/yyyy) REMINDER: If you responded “Yes” to SECTION 2, Items c or d, you must complete an “HSP Good Faith Effort - Method A (Attachment A)” for each of the subcontracting opportunities you listed in SECTION 2, Item b. If you responded “No” SECTION 2, Items c and d, you must complete an “HSP Good Faith Effort - Method B (Attachment B)” for each of the subcontracting opportunities you listed in SECTION 2, Item b. Page 95 of 137 HSP Good Faith Effort - Method A (Attachment A) Enter your company’s name here: Rev. 10/14 Requisition #: IMPORTANT: If you responded “Yes” to SECTION 2, Items c or d of the completed HSP form, you must submit a completed “HSP Good Faith Effort - Method A (Attachment A)” for each of the subcontracting opportunities you listed in SECTION 2, Item b of the completed HSP form. You may photo-copy this page or download the form at http://www.window.state.tx.us/procurement/prog/hub/hub-forms/HUBSubcontractingPlanAttachment-A.doc SECTION A-1 SUBCONTRACTING OPPORTUNITY Enter the item number and description of the subcontracting opportunity you listed in SECTION 2, Item b, of the completed HSP form for which you are completing this attachment. Item #: SECTION A-2 Description: SUBCONTRACTOR SELECTION List the subcontractor(s) you selected to perform the subcontracting opportunity you listed above in SECTION A-1. Also identify whether they are a Texas certified HUB and their VID number, the approximate dollar value of the work to be subcontracted, the expected percentage of work to be subcontracted, and indicate whether the company is a Texas certified HUB. Company Name Texas certified HUB Approximate Dollar Amount VID # (Required if Texas certified HUB) Expected Percentage of Contract - Yes - No $ % - Yes - No $ % - Yes - No $ % - Yes - No $ % - Yes - No $ % - Yes - No $ % - Yes - No $ % - Yes - No $ % - Yes - No $ % - Yes - No $ % - Yes - No $ % - Yes - No $ % - Yes - No $ % - Yes - No $ % - Yes - No $ % - Yes - No $ % - Yes - No $ % - Yes - No $ % - Yes - No $ % - Yes - No $ % - Yes - No $ % - Yes - No $ % - Yes - No $ % REMINDER: As specified in SECTION 4 of the completed HSP form, if you (respondent) are awarded any portion of the requisition, you are required to provide notice as soon as practical to all the subcontractors (HUBs and Non-HUBs) of their selection as a subcontractor. The notice must specify at a minimum the contracting agency’s name and its point of contact for the contract, the contract award number, the subcontracting opportunity they (the subcontractor) will perform, the approximate dollar value of the subcontracting opportunity and the expected percentage of the total contract that the subcontracting opportunity represents. A copy of the notice required by this section must also be provided to the contracting agency’s point of contact for the contract no later than ten (10) working days after the contract is awarded. Page 96 of 137 Rev. 10/14 HSP Good Faith Effort - Method B (Attachment B) Enter your company’s name here: Requisition #: IMPORTANT: If you responded “No” to SECTION 2, Items c and d of the completed HSP form, you must submit a completed “HSP Good Faith Effort - Method B (Attachment B)” for each of the subcontracting opportunities you listed in SECTION 2, Item b of the completed HSP form. You may photo-copy this page or download the form at http://www.window.state.tx.us/procurement/prog/hub/hub-forms/HUBSubcontractingPlanAttachment-B.doc SECTION B-1 SUBCONTRACTING OPPORTUNITY Enter the item number and description of the subcontracting opportunity you listed in SECTION 2, Item b, of the completed HSP form for which you are completing this attachment. Item #: SECTION B-2 Description: MENTOR PROTÉGÉ PROGRAM If respondent is participating as a Mentor in a State of Texas Mentor Protégé Program, submitting its Protégé (Protégé must be a State of Texas certified HUB) as a subcontractor to perform the subcontracting opportunity listed in SECTION B-1, constitutes a good faith effort to subcontract with a Texas certified HUB towards that specific portion of work. Check the appropriate box (Yes or No) that indicates whether you will be subcontracting the portion of work you listed in SECTION B-1 to your Protégé. - Yes (If Yes, to continue to SECTION B-4.) - No / Not Applicable (If No or Not Applicable, continue to SECTION B-3 and SECTION B-4.) SECTION B-3 NOTIFICATION OF SUBCONTRACTING OPPORTUNITY When completing this section you MUST comply with items a, b, c and d, thereby demonstrating your Good Faith Effort of having notified Texas certified HUBs and minority or women trade organizations or development centers about the subcontracting opportunity you listed in SECTION B-1. Your notice should include the scope of work, information regarding the location to review plans and specifications, bonding and insurance requirements, required qualifications, and identify a contact person. When sending notice of your subcontracting opportunity, you are encouraged to use the attached HUB Subcontracting Opportunity Notice form, which is also available online at http://www.window.state.tx.us/procurement/prog/hub/hub-subcontractingplan/ Retain supporting documentation (i.e., certified letter, fax, e-mail) demonstrating evidence of your good faith effort to notify the Texas certified HUBs and minority or women trade organizations or development centers. Also, be mindful that a working day is considered a normal business day of a state agency, not including weekends, federal or state holidays, or days the agency is declared closed by its executive officer. The initial day the subcontracting opportunity notice is sent/provided to the HUBs and to the minority or women trade organizations or development centers is considered to be “day zero” and does not count as one of the seven (7) working days. a. Provide written notification of the subcontracting opportunity you listed in SECTION B-1, to three (3) or more Texas certified HUBs. Unless the contracting agency specified a different time period, you must allow the HUBs at least seven (7) working days to respond to the notice prior to your submitting your bid response to the contracting agency. When searching for Texas certified HUBs, ensure that you use the State of Texas’ Centralized Master Bidders List (CMBL) and Historically Underutilized Business (HUB) Search directory located at http://www.window.state.tx.us/procurement//cmbl/cmblhub.html. HUB Status code “A” signifies that the company is a Texas certified HUB. b. List the three (3) Texas certified HUBs you notified regarding the subcontracting opportunity you listed in SECTION B-1. Include the company’s Vendor ID (VID) number, the date you sent notice to that company, and indicate whether it was responsive or non-responsive to your subcontracting opportunity notice. Company Name VID # Date Notice Sent (mm/dd/yyyy) Did the HUB Respond? - Yes - No - Yes - No - Yes - No c. Provide written notification of the subcontracting opportunity you listed in SECTION B-1 to two (2) or more minority or women trade organizations or development centers in Texas to assist in identifying potential HUBs by disseminating the subcontracting opportunity to their members/participants. Unless the contracting agency specified a different time period, you must provide your subcontracting opportunity notice to minority or women trade organizations or development centers at least seven (7) working days prior to submitting your bid response to the contracting agency. A list of trade organizations and development centers that have expressed an interest in receiving notices of subcontracting opportunities is available on the Statewide HUB Program’s webpage at http://www.window.state.tx.us/procurement/prog/hub/mwb-links-1/ Page 97 of 137 d. List two (2) minority or women trade organizations or development centers you notified regarding the subcontracting opportunity you listed in SECTION B-1. Include the date when you sent notice to it and indicate if it accepted or rejected your notice. Trade Organizations or Development Centers Page 98 of 137 Date Notice Sent (mm/dd/yyyy) Was the Notice Accepted? - Yes - No - Yes - No HSP Good Faith Effort - Method B (Attachment B) Cont. Enter your company’s name here: SECTION B-4 Requisition #: SUBCONTRACTOR SELECTION a. Enter the item number and description of the subcontracting opportunity for which you are completing this Attachment B continuation page. Item #: Description: b. List the subcontractor(s) you selected to perform the subcontracting opportunity you listed in SECTION B-1. Also identify whether they are a Texas certified HUB and their VID number, the approximate dollar value of the work to be subcontracted, the expected percentage of work to be subcontracted, and indicate whether the company is a Texas certified HUB. Company Name Texas certified HUB Approximate Dollar Amount VID # (Required if Texas certified HUB) Expected Percentage of Contract - Yes - No $ % - Yes - No $ % - Yes - No $ % - Yes - No $ % - Yes - No $ % - Yes - No $ % - Yes - No $ % - Yes - No $ % - Yes - No $ % - Yes - No $ % c. If any of the subcontractors you have selected to perform the subcontracting opportunity you listed in SECTION B-1 is not a Texas certified HUB, provide written justification for your selection process (attach additional page if necessary): REMINDER: As specified in SECTION 4 of the completed HSP form, if you (respondent) are awarded any portion of the requisition, you are required to provide notice as soon as practical to all the subcontractors (HUBs and Non-HUBs) of their selection as a subcontractor. The notice must specify at a minimum the contracting agency’s name and its point of contact for the contract, the contract award number, the subcontracting opportunity it (the subcontractor) will perform, the approximate dollar value of the subcontracting opportunity and the expected percentage of the total contract that the subcontracting opportunity represents. A copy of the notice required by this section must also be provided to the contracting agency’s point of contact for the contract no later than ten (10) working days after the contract is awarded. Page 99 of 137 HUB Subcontracting Opportunity Notification Form In accordance with Texas Gov’t Code, Chapter 2161, each state agency that considers entering into a contract with an expected value of $100,000 or more shall, before the agency solicits bids, proposals, offers, or other applicable expressions of interest, determine whether subcontracting opportunities are probable under the contract. The state agency I have identified below in Section B has determined that subcontracting opportunities are probable under the requisition to which my company will be responding. 34 Texas Administrative Code, §20.14 requires all respondents (prime contractors) bidding on the contract to provide notice of each of their subcontracting opportunities to at least three (3) Texas certified HUBs (who work within the respective industry applicable to the subcontracting opportunity), and allow the HUBs at least seven (7) working days to respond to the notice prior to the respondent submitting its bid response to the contracting agency. In addition, the respondent must provide notice of each of its subcontracting opportunities to two (2) or more minority or women trade organizations or development centers at least seven (7) working days prior to submitting its bid response to the contracting agency. We respectfully request that vendors interested in bidding on the subcontracting opportunity scope of work identified in Section C, Item 2, reply no later than the date and time identified in Section C, Item 1. Submit your response to the point-of-contact referenced in Section A. Section A PRIME CONTRACTOR’S INFORMATION Company Name: State of Texas VID #: Point-of-Contact: Phone #: E-mail Address: Fax #: Section B CONTRACTING STATE AGENCY AND REQUISITION INFORMATION Agency Name: Point-of-Contact: Phone #: Requisition #: Bid Open Date: Section C SUBCONTRACTING OPPORTUNITY RESPONSE DUE DATE, DESCRIPTION, REQUIREMENTS AND RELATED INFORMATION If you would like for our company to consider your company’s bid for the subcontracting opportunity identified below in Item 2, we must receive your bid response no later than ____________________ Central Time on: 1. Potential Subcontractor’s Bid Response Due Date: In accordance with 34 TAC §20.14, each notice of subcontracting opportunity shall be provided to at least three (3) Texas certified HUBs, and allow the HUBs at least seven (7) working days to respond to the notice prior to submitting our bid response to the contracting agency. In addition, we must provide the same notice to two (2) or more minority or women trade organizations or development centers at least seven (7) working days prior to submitting our bid response to the contracting agency. (A working day is considered a normal business day of a state agency, not including weekends, federal or state holidays, or days the agency is declared closed by its executive officer. The initial day the subcontracting opportunity notice is sent/provided to the HUBs and to the minority or women trade organizations or development centers is considered to be “day zero” and does not count as one of the seven (7) working days.) 2. Subcontracting Opportunity Scope of Work: 3. Required Qualifications: - Not Applicable 4. Bonding/Insurance Requirements: - Not Applicable 5. Location to review plans/specifications: - Not Applicable Page 100 of 137 APPENDIX D: Work Plan Template (Part B) Tier 1 and Tier 2 respondents must adhere to the guidelines provided in Form I: Work Plan Narrative (Part A), 1a-1e and Part B. Complete work plan templates for all of the following activities, unless noted otherwise: 1. 2. 3. 4. 5. 6. 7. Work Plan Example 1 Work Plan Example 2 Work Plan Example 3 Work Plan (Part B): Diabetes Prevention (Physical Activity and Nutrition) Work Plan (Part B): Diabetes Prevention (Psychosocial Support Group(s)) Work Plan (Part B): Diabetes Self-Management Education (DSME) Work Plan (Part B): Diabetes Self-Management Support (DSMS) (Physical Activity—Support for Secondary Prevention) 8. Work Plan (Part B): Diabetes Self-Management Support (DSMS) (Nutrition—Support for Secondary Prevention) 9. Work Plan (Part B): Tier 1 ONLY—Diabetes Self-Management Support (DSMS) (Psychosocial Support Group(s)-Support for Secondary Prevention) 10. Work Plan (Part B): Tier 2 ONLY—Diabetes Self-Management Support (DSMS) (Ongoing Support) 11. Work Plan (Part B): Healthcare Provider Education 12. Work Plan (Part B): Referrals (Tobacco Cessation Services) 13. Work Plan (Part B): Bi-directional Referral System 14. Work Plan (Part B): Tier 2 ONLY—Application for ADA-recognition or AADE-accreditation Page 101 of 137 APPENDIX D: Work Plan Example 1 SAMPLE Program Name: Apple County Diabetes Program Diabetes Self-Management Education (DSME) Process Objective By August 2016, Apple County Diabetes Program will conduct 4 series, or 24 classes, of diabetes selfmanagement for 60 persons with diabetes and their families. Activities to Achieve Objective 1. Secure implementation sites from different sectors (e.g., community centers, faith-based institutions, etc.) 2. Plan series evaluation 3. Identify and meet with a healthcare system to establish a referral mechanism 4. Create and/or distribute promotional materials for classes 5. Recruit participants 6. Print class materials 7. Conduct series (6 classes per series) 8. Collect evaluation data (e.g., baseline and postintervention, participant satisfaction surveys, etc.) 9. Analyze evaluation data Performance Measures for Objective 1. 3 meetings or contacts with implementation site staff 2. 1 participant satisfaction survey developed 3. 20 referrals received from a healthcare system 4. 200 promotional flyers distributed 5. 24 self- management classes completed 6. 60 persons with diabetes and their families trained 7. 60 evaluations completed and analyzed Page 102 of 137 Team Members Responsible 1. 2. 3. Program Coordinator Program Coordinator Assistant Community Health Workers Contributing Partner(s) 1. ABC Coalition 2. Community centers 3. Faith-based Institutions Timeframe for Assessing Progress September 1, 2015August 31, 2016 APPENDIX D: Work Plan Example 2 SAMPLE Program Name: Apple County Diabetes Program Diabetes Prevention (Physical Activity and Nutrition) Process Objective By August 2016, Apple County Diabetes Program conduct will conduct 2 concurrent series, or 24 classes, of physical activity and nutrition classes for 40 persons at risk for Type 2 diabetes. Activities to Achieve Objective Performance Measures for Objective 1. Secure implementation sites from different sectors (e.g., community centers, faith-based institutions, etc.) 2. Plan series evaluation 3. Identify and meet with a healthcare system to establish a referral mechanism 4. Create and/or distribute promotional materials for classes 5. Recruit participants 6. Print class materials 7. Conduct series (6 classes per series) 8. Collect evaluation data (e.g., baseline and postintervention, participant satisfaction surveys, etc.) 9. Analyze evaluation data 1. 2 meetings or contacts with implementation site staff 2. 1 participant satisfaction survey developed 3. 10 referrals received from a healthcare system 4. 150 promotional flyers distributed 5. 24 diabetes prevention classes completed 6. 40 persons at risk for Type 2 diabetes trained 7. 40 evaluations completed and analyzed Page 103 of 137 Team Members Responsible Contributing Partner(s) 1. Program Coordinator 1. ABC Coalition 2. Program Coordinator Assistant 2. Community centers 3. Faith-based 3. Community Institutions Health Workers Timeframe for Assessing Progress September 1, 2015August 31, 2016 APPENDIX D: Work Plan Example 3 SAMPLE Program Name: Apple County Diabetes Program Tier 2 ONLY—Application for ADA-recognition or AADE-accreditation Process Objective Activities to Achieve Objective Performance Measures for Objective By August 2016, 1. Completed National 1. 4 advisory board Apple County Standards 1-10 for DSME meetings Diabetes Program Recognition/Accreditation will submit an , including: application for a. Process of ADA-recognition or identifying target AADEpopulation accreditation. documented b. Appropriate staff hired (e.g., pharmacist, registered nurse, registered dietitian) c. Advisory board meetings held to plan application process d. Education process policy from referral to followup developed Page 104 of 137 Team Members Responsible 1. Program Coordinator 2. Other administrative staff Contributing Partner(s) 1. XYZ Advisory Board 2. Community centers 3. Faith-based Institutions Timeframe for Assessing Progress September 1, 2015August 31, 2016 APPENDIX D: Work Plan Template (Part B) Program Name: Diabetes Prevention (Physical Activity and Nutrition) Process Objective Activities to Achieve Objective Performance Measures for Objective Team Members Responsible Page 105 of 137 Contributing Partner(s) Timeframe for Assessing Progress APPENDIX D: Work Plan Template (Part B) Program Name: Diabetes Prevention (Psychosocial Support Group(s)) Process Objective Activities to Achieve Objective Performance Measures for Objective Team Members Responsible Page 106 of 137 Contributing Partner(s) Timeframe for Assessing Progress APPENDIX D: Work Plan Template (Part B) Program Name: Diabetes Self-Management Education (DSME) Process Objective Activities to Achieve Objective Performance Measures for Objective Team Members Responsible Page 107 of 137 Contributing Partner(s) Timeframe for Assessing Progress APPENDIX D: Work Plan Template (Part B) Program Name: Diabetes Self-Management Support (DSMS) (Physical Activity) Process Objective Activities to Achieve Objective Performance Measures for Objective Team Members Responsible Page 108 of 137 Contributing Partner(s) Timeframe for Assessing Progress APPENDIX D: Work Plan Template (Part B) Program Name: Diabetes Self-Management Support (DSMS) (Nutrition) Process Objective Activities to Achieve Objective Performance Measures for Objective Team Members Responsible Page 109 of 137 Contributing Partner(s) Timeframe for Assessing Progress APPENDIX D: Work Plan Template (Part B) Program Name: Tier 1 ONLY—Diabetes Self-Management Support (DSMS) (Psychosocial Support Group(s)) Process Objective Activities to Achieve Objective Performance Measures for Objective Team Members Responsible Page 110 of 137 Contributing Partner(s) Timeframe for Assessing Progress APPENDIX D: Work Plan Template (Part B) Program Name: Tier 2 ONLY—Diabetes Self-Management Support (DSMS) (Ongoing Support) Process Objective Activities to Achieve Objective Performance Measures for Objective Team Members Responsible Page 111 of 137 Contributing Partner(s) Timeframe for Assessing Progress APPENDIX D: Work Plan Template (Part B) Program Name: Healthcare Provider Education Process Objective Activities to Achieve Objective Performance Measures for Objective Team Members Responsible Page 112 of 137 Contributing Partner(s) Timeframe for Assessing Progress APPENDIX D: Work Plan Template (Part B) Program Name: Referrals (Tobacco Cessation Services) Process Objective Activities to Achieve Objective Performance Measures for Objective Team Members Responsible Page 113 of 137 Contributing Partner(s) Timeframe for Assessing Progress APPENDIX D: Work Plan Template (Part B) Program Name: Bi-directional Referral System Process Objective Activities to Achieve Objective Performance Measures for Objective Team Members Responsible Page 114 of 137 Contributing Partner(s) Timeframe for Assessing Progress APPENDIX D: Work Plan Template (Part B) Program Name: Tier 2 ONLY—Application for ADA-recognition or AADE-accreditation Process Objective Activities to Achieve Objective Performance Measures for Objective Team Members Responsible Page 115 of 137 Contributing Partner(s) Timeframe for Assessing Progress APPENDIX E: URL References and Resources Centers for Disease Control and Prevention Division of Diabetes Translation http://www.cdc.gov/diabetes/index.htm Collaboration Defined: A Developmental Continuum of Change Strategies http://depts.washington.edu/ccph/pdf_files/4achange.pdf Community Tool Box http://ctb.ku.edu/en/default.aspx Diabetes Data Resources for Texas Counties: HMO Data: http://www.dshs.state.tx.us/thcic/publications/HMOs/HMOReports.shtm Mortality: http://soupfin.tdh.state.tx.us/death10.htm Population: http://www.dshs.state.tx.us/chs/popdat/default.shtm Prevalence: http://www.dshs.state.tx.us/chs/brfss/query/brfss_form.shtm Preventable Hospitalizations: http://www.dshs.state.tx.us/THCIC/Publications/Hospitals/PQIReport2008/PreventableHospitali zations2008.shtm Diabetes Empowerment Education Program (DEEP) http://mlhrc.csw.uic.edu/ Diabetes Initiative Archive—National Program of the Robert Wood Johnson Foundation 1. http://diabetesnpo.im.wustl.edu/ 2. http://www.diabetesinitiative.org/ Diabetes Prevention Program http://www.bsc.gwu.edu/dpp/index.htmlvdoc Diabetes Quality Improvement Project (DQIP) http://www.ncqa.org/dprp/dqip2.htm Diabetes Self-Management Education (DSME) 1. http://www.thecommunityguide.org/diabetes/index.html 2. http://care.diabetesjournals.org/content/25/7/1159.abstract?ijkey=a59bb961246bf5b81871fed7e2 13146f290f39c7&keytype2=tf_ipsecsha 3. http://ajph.aphapublications.org/cgi/content/full/95/9/1523 Do Well, Be Well with Diabetes (DWBW) 1. http://fcs.tamu.edu/health/type_2_diabetes/type_2_diabetes.php 2. http://www.nifa.usda.gov/nea/food/pdfs/health_texas_diabetes.pdf Eligible Professional’s Guide to Stage 2 of the EHR Incentive Programs: http://www.cms.gov/Regulations-andGuidance/Legislation/EHRIncentivePrograms/Downloads/Stage2_Guide_EPs_9_23_13.pdf Page 116 of 137 Guide to Community Preventive Services http://www.thecommunityguide.org Health Disparities 1. http://www.hhs.state.tx.us/oehd/index.shtml 2. http://www.omhrc.gov/ Healthy People 2020—Diabetes http://www.healthypeople.gov/2020/topics-objectives/topic/diabetes Love Kidneys http://www.lovekidneys.com/ National Association of Chronic Disease Directors—DSME Resource http://www.chronicdisease.org/?page=DiabetesDSMEresource National Diabetes Education Program (NDEP) http://www.cdc.gov/diabetes/ndep/index.htm/ National Diabetes Prevention Program 1. http://www.cdc.gov/diabetes/prevention/ 2. http://www.cdc.gov/diabetes/prevention/recognition/curriculum.htm 3. http://www.cdc.gov/diabetes/prevention/recognition/spanish_curriculum.htm#hand National Kidney Disease Education Program (NKDEP) http://nkdep.nih.gov National Public Health Performance Standards Program http://www.cdc.gov/od/ocphp/nphpsp/ National Quality Forum (NQF)-Endorsed Measure for Diabetes Mellitus Lower-Extremity Amputation Rate http://www.qualitymeasures.ahrq.gov/content.aspx?id=38571 National Standards for Diabetes Self-Management Education and Support http://www.diabeteseducator.org/export/sites/aade/_resources/pdf/general/2012NationalStandards.pdf NDEP Diabetes at Work https://diabetesatwork.org/ Office of Disease Prevention and Health Promotion http://health.gov/ Partnership for Prevention Action Guides http://www.prevent.org/actionguides Road to Health (RTH) http://www.cdc.gov/diabetes/ndep/road-to-health.htm ¡Sí, Yo Puedo Controlar Mi Diabetes! Page 117 of 137 1. http://fcs.tamu.edu/yopuedo/index.php 2. http://fcs.tamu.edu/fcs_programs/2014briefs/yo-puedo-2014-brief.pdf Stanford Diabetes Self-Management Program http://patienteducation.stanford.edu/crosstraining/index.html Stanford Programa de Manejo Personal de la Diabetes http://patienteducation.stanford.edu/programs_spanish/ Sustainability Making public health programs last: conceptualizing sustainability http://www.sciencedirect.com/science/article/pii/S0149718904000023 Sustainability—A Retrospective Assessment of Diabetes Initiative Projects http://diabetesnpo.im.wustl.edu/lessons/documents/SustainabilityReportforweb.pdf Sustainable Measures http://www.sustainablemeasures.com/ Sustaining Community-based Programs for Families: Conceptualization and Measurement http://spock.fcs.uga.edu/hdfs/fcrlweb/docs/Mancini/Mancini%20et.%20al%202004%20(sustaining).pdf Texas Association of Community Health Center (TACHC) http://www.tachc.org/ Texas Behavioral Risk Factor Surveillance System (BRFSS) http://www.dshs.state.tx.us/chs/default.shtm Texas Department of State Health Services Cardiovascular Disease and Stroke Program http://www.dshs.state.tx.us/wellness/ Texas Department of State Health Services Diabetes Prevention and Control Program http://www.dshs.state.tx.us/diabetes/default.shtm Texas Department of State Health Services Tobacco Prevention and Control Program https://www.dshs.state.tx.us/tobacco/ Texas Diabetes Council Strategic Plan http://www.dshs.state.tx.us/diabetes/tdcplan.shtm Texas Diabetes Council (TDC) Toolkit, including Minimum Standards for Diabetes Care in Texas and treatment algorithms http://www.tdctoolkit.org/ Texas Information and Referral Network (TIRN) https://www.211texas.org/cms/ Walk Texas! https://www.dshs.state.tx.us/diabetes/walktx.shtm. Page 118 of 137 Wisdom, Power, Control 1. http://fcs.tamu.edu/wisdom/ 2. http://fcs.tamu.edu/fcs_programs/2014briefs/wisdom-power-control-2014-brief.pdf W.K. Kellogg Foundation Community Partnerships Toolkit http://ww2.wkkf.org/Pubs/CustomPubs/CPtoolkit/CPToolkit/default.htm Page 119 of 137 APPENDIX F: FY16 Tier 1 and 2 Requirements of Community Diabetes Education Programs (CDEP) Requirements of Community Diabetes Education Programs (CDEP) National Accreditation or Recognition The provider of diabetes self-management education (DSME) will apply for American Diabetes Association (ADA) accreditation or American Association of Diabetes Educators (AADE) recognition within first calendar year of funding. Tier 1 Tier 2 X Program Expansion If ADA-accredited or AADE recognized at the time of application, the provider of DSME will expand its program to additional sites during the first fiscal year of funding. X Internal Structure The provider of DSME will document an organizational structure, mission statement, and goals. For those providers working within a larger organization, that organization will recognize and support quality DSME as an integral component of diabetes care. X External Input The provider of DSME will seek ongoing input from external stakeholders and experts to promote program quality. An advisory board is required for accreditation or recognition (Tier 2), whereas a coalition is required for an implementation only project (Tier 1). Access The provider of DSME will determine whom to serve, how best to deliver diabetes education to that population, and what resources can provide ongoing support for that population. Program Coordination A coordinator will be designated to oversee the DSME program. The coordinator will have oversight responsibility for the planning, implementation, and evaluation of education services. Program Coordinator Staff Fifteen hours of continuing education is required on an annual basis as it relates to diabetes care as well as their profession (i.e., program management, education, chronic disease care, behavior change). Refer to ADA-recognition and/or AADE-accreditation guidelines for requirements related to certified diabetes educators (CDE) and/or board certified advanced diabetes management (BC-ADM) professionals. Page 120 of 137 X X X X X X X Requirements of Community Diabetes Education Programs (CDEP) Instructional Staff (Licensed/Certified Healthcare Professional) 1 or more instructors will provide DSME and, when applicable, DSMS. At least one of the instructors responsible for designing and planning DSME and DSMS will be an RN, RD, or pharmacist with training and experience pertinent to DSME, or another professional with certification in diabetes care and education, such as a CDE or BC-ADM. Fifteen hours of continuing education is required annually for all professionals serving as DSME instructors. If instructor is a CDE they must maintain the CE requirement of their certification. If the instructor is a BC-ADM they must maintain the requirements to maintain certification. Tier 1 Tier 2 X X Continuing education for instructional staff needs to be diabetes-specific, diabetes-related, and/or behavior change self- management education-specific. Instructional Staff (Community Health Worker (CHW)) 1 or more instructors will provide DSME and, when applicable, DSMS. Community health workers can contribute to DSME and provide DSMS with appropriate training in diabetes and with supervision and support. X X Curriculum A written curriculum reflecting current evidence and practice guidelines, with criteria for evaluating outcomes, will serve as the framework for the provision of DSME. The needs of the individual participant will determine which parts of the curriculum will be provided to that individual. X X Individualization The diabetes self-management, education, and support needs of each participant will be assessed by one or more instructors. The participant and instructor(s) will then together develop an individualized education and support plan focused on behavior change. X Ongoing Support The participant and instructor(s) will together develop a personalized follow-up plan for ongoing self-management support. The participant’s outcomes and goals and the plan for ongoing self-management support will be communicated to other members of the healthcare team. X Patient Progress The provider of DSME and DSMS will monitor whether participants are achieving their personal diabetes self-management goals and other outcome(s) as a way to evaluate the effectiveness of the educational intervention(s), using appropriate measurement techniques. Quality Improvement The provider of DSME will measure the effectiveness of the education and support and look for ways to improve any identified gaps in services or service quality, using a systematic review of process and outcome data. Page 121 of 137 X X X Requirements of Community Diabetes Education Programs (CDEP) Reporting Tier 1 The National Standards for Diabetes Self-Management Education Programs (NSDSMEP) must be maintained and programs must submit information on an annual basis and as deemed necessary by AADE or ADA for review. The provider of DSME must enter monthly activities and submit quarterly and annual reports to DSHS through the web-based Performance Management and Tracking System (PMATS). The provider of DSME will collect and report pre- and post-intervention clinical outcomes, in addition to diabetes knowledge, self-efficacy, and behavior change. X X X Reimbursement for DSME The accreditation or recognition process is essential to obtain Medicare reimbursement for DSME. However, it is a separate process and reimbursement criteria vary. For example, Medicare provides reimbursement for accredited DSME programs that are considered "Certified Providers." Many private payers require that provider agreements be in place prior to providing reimbursement. Diabetes Self-Management Education Implementation The provider of DSME will conduct at least four (4) series of DSME classes per fiscal year, focusing on populations living with Type 2 diabetes, including racial/ethnic minority groups, low-income, and uninsured/under-insured individuals and families in areas with a significant prevalence of diabetes. The provider of DSME will provide education to people aged 18 years or older in settings other than the home, clinic, school, or worksite (e.g., community centers, faith-based institutions, libraries, or private facilities such as residential cardiovascular risk-reduction centers). Diabetes Prevention Education Implementation The provider of DSME will conduct at least two (2) series of concurrent nutrition and physical activity classes per fiscal year, focusing on populations with pre-diabetes or at high-risk for developing Type 2 diabetes, including racial/ethnic minority groups, low-income, and uninsured/under-insured individuals and families in areas with a significant prevalence of diabetes. The provider of DSME will collaborate with and refer eligible participants with pre-diabetes to Centers for Disease Control and Prevention (CDC)-recognized National Diabetes Prevention Programs, where programs are available. X X X X X X X X X X X The provider of DSME may apply for National Diabetes Prevention Program recognition through CDC, if eligible. Clinical-Community Linkage The provider of DSME and/its partner(s) will conduct healthcare provider education presentations to increase use of the Texas Diabetes Council’s (TDC) Page 122 of 137 Tier 2 X X X Requirements of Community Diabetes Education Programs (CDEP) toolkit, including the Minimum Standards for Diabetes Care in Texas and treatment algorithms. The provider of DSME will establish a bi-directional referral mechanism with healthcare systems, clinicians, and/or clinics. The provider of DSME will work with partner health systems to assess the following for the duration of the project period: Short and long-term diabetes hospitalization rates A1c levels of patients served by each health system (focus on use of electronic health records) Blood pressure of patients served by each health system (focus on use of electronic health records) Amputation rates of patients served by each health system Page 123 of 137 Tier 1 Tier 2 X X X APPENDIX G: Map of 2014 ADA-recognized and 2014 AADE-accredited sites and 2012 Adult Diabetes Prevalence by Health Service Region in Texas Page 124 of 137 APPENDIX H: DSHS Menu of Evidence-Based Curricula Descriptions NOTE: Please check with curriculum contacts for updated pricing and training information. DIABETES SELF-MANAGEMENT EDUCATION CURRICULA Name Diabetes Empowerment Education Program (DEEP) Do Well, Be Well with Diabetes (DWBW) Description The University of Illinois at Chicago Midwest Latino Health Research, Training and Policy Center (MLHRC) developed the DEEP in 1997 under a REACH 2010 grant from the Centers for Disease Control and Prevention. The DEEP's goal is to reduce diabetes complications and hospitalizations, especially those from minority and medically underserved communities. It specifically addresses issues of health literacy and culturally appropriate health information. Contact Information Texas Department of State Health Services Luby Garza 1100 W. 49th Street Austin, TX 78756-3199 Do Well, Be Well with Diabetes, developed by Texas A&M AgriLife Extension Service, covers basic nutrition and self-care management topics. The curriculum helps people living with diabetes learn the skills needed to manage the condition well. Texas A&M AgriLife Extension Service Family & Consumer Sciences 2251 TAMU College Station, TX 77845-2251 Telephone: 512-776-2831 E-mail: luby.garza@dshs.state.tx.us Telephone: 979-845-3850 Fax: 979-845-6496 E-mail: fdrm@tamu.edu Websites: http://fcs.tamu.edu/health/type_2_diabete s/type_2_diabetes.php http://www.nifa.usda.gov/nea/food/pdfs/h ealth_texas_diabetes.pdf Page 125 of 137 ¡Sí, Yo Puedo Controlar Mi Diabetes! (Sí, Yo Puedo) ¡Sí, Yo Puedo Controlar Mí Diabetes!, developed by Texas A&M AgriLife Service, is a 7-week diabetes self-management program for Spanish-speaking adults, 18+ years of age, living with diabetes. Classes are offered once a week in community settings such as churches, libraries, and hospitals. Each session is 2 hours. Two trained health professionals facilitate Sí, Yo Puedo: a registered nurse (RN) and registered dietician (RD). Texas A&M AgriLife Extension Service Family & Consumer Sciences 2251 TAMU College Station, TX 77845-2251 Telephone: 979-845-3850 Fax: 979-845-6496 E-mail: fdrm@tamu.edu Websites: http://fcs.tamu.edu/ http://fcs.tamu.edu/yopuedo/index.php http://fcs.tamu.edu/fcs_programs/2014bri efs/yo-puedo-2014-brief.pdf Wisdom, Power, Control Wisdom, Power, Control was designed to provide culturally-sensitive diabetes self-management education (DSME) to best reach minority populations, specifically Black/African-American population groups. Developed by Texas A&M AgriLife Extension Service, Wisdom, Power, Control is a 7-week diabetes self-management curriculum for adults, 18+ years of age, living with diabetes. Classes are offered once a week in community settings such as churches, libraries, and hospitals. Each session is 2 hours. Two trained health professionals facilitate Sí, Yo Puedo: a registered nurse (RN) and registered dietician (RD). Texas A&M AgriLife Extension Service Family & Consumer Sciences 2251 TAMU College Station, TX 77845-2251 Telephone: 979-845-3850 Fax: 979-845-6496 E-mail: fdrm@tamu.edu Websites: http://fcs.tamu.edu/ http://fcs.tamu.edu/wisdom/ http://fcs.tamu.edu/fcs_programs/2014bri efs/wisdom-power-control-2014-brief.pdf Page 126 of 137 Stanford Diabetes SelfManagement Program (SDSMP) Stanford Programa de Manejo Personal de la Diabetes The diabetes self-management workshop, developed by the Stanford Patient Education Research Center, is given 2½ hours once a week for six weeks, in community settings such as churches, community centers, libraries and hospitals. People with type 2 diabetes attend the program in groups of 12-16. Two trained leaders facilitate workshops from a highly detailed manual, one or both of whom are peer leaders living with diabetes. Stanford Patient Education Research Center 1000 Welch Road, Suite 204 Palo Alto, CA 94304 The Spanish language diabetes self-management workshop, developed by the Stanford Patient Education Research Center, is given 2½ hours once a week for six weeks, in community settings such as churches, community centers, libraries and hospitals. People with type 2 diabetes attend the program in groups of 12-16. Two trained leaders facilitate workshops from a highly detailed manual, one or both of whom are peer leaders living with diabetes. Stanford Patient Education Research Center 1000 Welch Road, Suite 204 Palo Alto, CA 94304 Page 127 of 137 Telephone: 650-723-7935 Fax: 650-725-9422 E-mail: self-management@stanford.edu Website: http://patienteducation.stanford.edu/cross training/index.html Telephone: 650-723-7935 Fax: 650-725-9422 E-mail: self-management@stanford.edu Website: http://patienteducation.stanford.edu/progr ams_spanish/ TYPE 2 DIABETES PREVENTION CURRICULA/RESOURCES Name NDEP Power to Prevent Description Power to Prevent was designed to encourage African-Americans at increased risk for type 2 diabetes to become more physically active and to eat more healthy foods as a way to prevent or delay diabetes. People with diabetes can also benefit from the program by learning skills that will help them control their blood glucose (sugar) levels. The curriculum presented in the manual is made up of multiple sessions that can help informal groups and organizations plan, promote, start up, conduct, and evaluate activities that help individuals and families make good nutrition and physical activity part of their daily lives. Included in the manual are health tips, resources, and suggestions for activities that are simple and fun for just one person or for the whole family. NDEP Road to Health Toolkit The Road to Health Toolkit was developed by the National Diabetes Education Program (NDEP), a partnership of the National Institutes of Health (NIH), the Centers for Disease Control and Prevention (CDC), and more than 200 public and private organizations. Road to Health is available in English and Spanish and provides community health workers/“promotores de salud”, nurses, health educators and dietitians with interactive tools that can be used to counsel and motivate those at high risk for type 2 diabetes. These tools will help reduce their risk for type 2 diabetes by encouraging healthy eating, increased physical activity, and moderate weight loss for those who are overweight. Contact Information Centers for Disease Control and Prevention 1600 Clifton Rd Atlanta, GA 30333 Telephone: 1-800-CDC-INFO (1-800-232-4636) TTY: 1-888-232-6348 Email: Contact CDC-Info Website: http://www.cdc.gov/diabetes/ndep/roadto-health.htm curriculum http://ndep.nih.gov/media/power-toprevent-508.pdf Centers for Disease Control and Prevention 1600 Clifton Rd Atlanta, GA 30333 Telephone: 1-800-CDC-INFO (1-800-232-4636) TTY: 1-888-232-6348 Email: Contact CDC-Info Website: http://www.cdc.gov/diabetes/ndep/roadto-health.htm Page 128 of 137 National Diabetes Prevention Program (NDPP) The National Diabetes Prevention Program encourages collaboration among federal agencies, community-based organizations, employers, insurers, health care professionals, academia, and other stakeholders to prevent or delay the onset of type 2 diabetes among people with prediabetes in the United States. The CDC-led National Diabetes Prevention Program is an evidencebased lifestyle change program for preventing type 2 diabetes. It can help people cut their risk of developing type 2 diabetes in half. The Diabetes Prevention Program research study showed that making modest behavior changes helped participants lose 5% to 7% of their body weight—that is 10 to 14 pounds for a 200pound person. These lifestyle changes reduced the risk of developing type 2 diabetes by 58% in people with pre-diabetes. Participants work with a lifestyle coach in a group setting to receive a 1-year lifestyle change program that includes 16 core sessions (usually 1 per week) and 6 post-core sessions (1 per month). Centers for Disease Control and Prevention 1600 Clifton Rd Atlanta, GA 30333 Telephone: 1-800-CDC-INFO (1-800-232-4636) TTY: 1-888-232-6348 Email: Contact CDC-Info Websites: http://www.cdc.gov/diabetes/prevention/i ndex.htm http://www.cdc.gov/diabetes/prevention/r ecognition/curriculum.htm curriculum in English http://www.cdc.gov/diabetes/prevention/ pdf/curriculum.pdf curriculum in Spanish http://www.cdc.gov/diabetes/prevention/r ecognition/spanish_curriculum.htm#hand Page 129 of 137 APPENDIX I: Sample Participant Health Outcome Form and Intervention Worksheet Page 130 of 137 SIGN IN SHEET (DRAFT) Circle One: one of a series OR single event Record Number: _________ If series, provide series name: ____________________________________________________ Date of Activity Location and Time of Activity Name of Location Type of Activity Check One ________________________ Time of Event Diabetes Selfmanagement Education ________________________ General Diabetes Education (single-event Select the Sector: Business/Industry/Retail only) Community Faith-based Minimum Government Standard of Healthcare Care/Algorit School/Education hms Worksite Wellness Psychosocial Support Group Language Curriculum and Education Materials Used (if any) Check One English Check Curriculum(s) Used Spanish Cantonese Cooking Well with Diabetes Mandarin DEEP Portuguese Diabetes and Cardiovascular Self Vietnamese Management Guide (developed by Other Gateway Community Health Center) Do Well, Be Well with Diabetes Kidney Health Module (sponsored by Texas Medical Foundation) NDEP Road to Health Not applicable Other—Name the Curriculum _________________________ _________________________ Nutrition Education Primary Prevention: Circle Yes OR No Physical Activity Primary Prevention: Circle Yes OR No Page 131 of 137 List Education Materials Distributed _______________________________ _______________________________ _______________________________ _______________________________ _______________________________ _______________________________ _______________________________ _______________________________ Number of Healthcare Providers: _________ Name of Participant Male/Female (M/F) 1 Circle One: M/F 2 Circle One: M/F 3 Circle One: M/F 4 Circle One: M/F 5 Circle One: M/F 6 Circle One: M/F 7 Circle One: M/F 8 Circle One: M/F 9 Circle One: M/F 10 Circle One: M/F 11 Circle One: M/F 12 Circle One: M/F 13 Circle One: M/F 14 Circle One: M/F 15 Circle One: M/F 16 Circle One: M/F 17 Circle One: M/F 18 Circle One: M/F 19 Circle One: M/F 20 Circle One: M/F Age Range (Circle One Below) Pre K Pre K Pre K Pre K Pre K Pre K Pre K Pre K Pre K Pre K Pre K Pre K Pre K Pre K Pre K Pre K Pre K Pre K Pre K Pre K Grades K-5 Grades K-5 Grades K-5 Grades K-5 Grades K-5 Grades K-5 Grades K-5 Grades K-5 Grades K-5 Grades K-5 Grades K-5 Grades K-5 Grades K-5 Grades K-5 Grades K-5 Grades K-5 Grades K-5 Grades K-5 Grades K-5 Grades K-5 Page 132 of 137 Grades 6-8 Grades 6-8 Grades 6-8 Grades 6-8 Grades 6-8 Grades 6-8 Grades 6-8 Grades 6-8 Grades 6-8 Grades 6-8 Grades 6-8 Grades 6-8 Grades 6-8 Grades 6-8 Grades 6-8 Grades 6-8 Grades 6-8 Grades 6-8 Grades 6-8 Grades 6-8 Grades 9-12 Grades 9-12 Grades 9-12 Grades 9-12 Grades 9-12 Grades 9-12 Grades 9-12 Grades 9-12 Grades 9-12 Grades 9-12 Grades 9-12 Grades 9-12 Grades 9-12 Grades 9-12 Grades 9-12 Grades 9-12 Grades 9-12 Grades 9-12 Grades 9-12 Grades 9-12 18-24 years 18-24 years 18-24 years 18-24 years 18-24 years 18-24 years 18-24 years 18-24 years 18-24 years 18-24 years 18-24 years 18-24 years 18-24 years 18-24 years 18-24 years 18-24 years 18-24 years 18-24 years 18-24 years 18-24 years 25-49 years 25-49 years 25-49 years 25-49 years 25-49 years 25-49 years 25-49 years 25-49 years 25-49 years 25-49 years 25-49 years 25-49 years 25-49 years 25-49 years 25-49 years 25-49 years 25-49 years 25-49 years 25-49 years 25-49 years 50+ years 50+ years 50+ years 50+ years 50+ years 50+ years 50+ years 50+ years 50+ years 50+ years 50+ years 50+ years 50+ years 50+ years 50+ years 50+ years 50+ years 50+ years 50+ years 50+ years 1. Write a narrative to provide details about the intervention that took place (i.e. describe the selfmanagement lessons discussed, name types of physical activity conducted, etc.). _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ __________________________________________________________________________ 2. What types of evaluation methods were used? Check all that apply. BMI Client Satisfaction Clinical Baseline Pre-test Post-test Other None 3. If participants do not return to class, provide explanation(s) below. _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ 4. What methods will be used to retain participants in response to feedback noted in question #3? _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ 5. How were the participants noted in question #3 contacted for feedback? _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ _______________________________________________________________________________ Page 133 of 137 APPENDIX J: Class Implementation Plan Complete and submit the Excel spreadsheets outlining proposed class implementation for FY 2016. Instructions are provided on the first worksheet in the workbook. Page 134 of 137 APPENDIX K: Letters of Commitment (FORM G: ASSESSMENT NARRATIVE GUIDELINES, Part B, 7.) Page 135 of 137 APPENDIX L: Letters of Commitment (FORM G: ASSESSMENT NARRATIVE GUIDELINES, Part B, 10.) Page 136 of 137 APPENDIX M: Letters of Commitment (FORM I: WORK PLAN GUIDELINES NARRATIVE, Part A, 6g.) Page 137 of 137