TABLE OF CONTENTS
Page #
2-4
Info Center Team Training:
Campus:
5-7
Growth Track:
8-10
Nursery/Preschool/Baby Dedications:
11
Highland Kids:
12
Switch 56/Switch:
14
Highlands College/HLI
15
Missions/Outreach:
16-18
Small Groups:
19
LIFE/Prayer:
20
Pastoral Care:
21
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Information Center Team Training
“I always thank my God as I remember you in my prayers, because I hear about your faith in the
Lord Jesus and your love for all the saints. And I am praying that you will put into action the
generosity that comes from your faith as you understand and experience all the good things we
have in Christ. Your love has given me much joy and comfort, my brother, for your kindness has
often refreshed the hearts of God’s people.”
Philemon 1:4 - 7
The Mission of the Information Center Team
Engage and connect guests to resources and information about Church of the Highlands.
The Importance of the Information Center Team
We have the amazing opportunity to assist both members and guests each Sunday! Whether they
need a map to Water Baptism, directions to the nursery, questions about the service or other
ministries, or details about how to complete the Growth Track and join the Dream Team, we are
there.
You are one of the first impressions that others have of Church of the Highlands. As such, you
have the unique opportunity to set a positive tone for each person’s day by warmly welcoming
them and providing assistance as needed. You will be helping others by maintaining order,
providing material and direction, and reducing the fears associated with attending a large church.
You are partnering with the congregation as they invest in and invite their un-churched
neighbors, co-workers, friends or family members to attend church. You may be the only
individual contact some people have on Sunday morning and your role is vital as you are
entrusted with these relationships.
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How to achieve the Vision: Expectations for Information Center Team

Be on time & attend pre-service team meetings. We will meet 45 minutes before the
service begins at the Information Center (the 8am service meets 30 minutes before). At
this time you will receive service specific updates, pick up your info table badges and
receive your position assignments. We will pray together and ask that the Lord uses us to
bless others! Being on time is important because we can’t serve people with excellence
unless we are present.

Serve when scheduled. If you realize that you will not be able to serve at a time for
which you have already been scheduled, it is your responsibility to notify Jessica Allen
(jessica.allen@ymail.com), Info Center Team Coordinator, as quickly as possible.
Schedules are created one month in advance, so if you know of a conflict with your
regularly planned rotation for the upcoming month, please notify Jessica.

Be excellent in knowledge. You will be asked lots of questions, about the service, the
Growth Track, other ministries, upcoming events and about the church in general.
Although it is inevitable that you won’t know the answer to every question, make it your
goal to be familiar with as many Highlands fundamentals and events as possible. It is
recommended that you go to the church website (www.churchofthehighlands.com)
weekly to become familiar with what is currently happening at COTH. Many times
members/guests questions are in relation to what they have seen on this site. A map and
a monthly calendar of events and services will be provided to you to help ensure that you
are aware of current events. However, if you don’t know the answer to a question, ask
your team captain for assistance.

Smile and engage members and guests. This is so important because we are going to
see so many new faces on Sunday. When new guests arrive the Information Center will
be their natural first stop, and we become the first person to greet them and welcome
them! Take the time to look someone in the eye, smile and learn their name.

Proactively offer your assistance. Ask people if you can help them with some
information. Many times people are hesitant to ask for help and many do not realize the
materials on the tables are free. Ask follow up questions to help you determine what
information would be beneficial to that particular person. Remember that a guest or
casual attendee may not know what we know, so we have the opportunity to educate
them about the Highlands culture. Some questions that will help determine what
information you can provide to a guest are as follows:
o How long have you been attending Highlands?
o Are you involved in a Small Group?
o Church Membership 101 (or whatever Growth Track class is featured that day) is
tonight at 6 p.m. Have you had a chance to attend it yet?
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
Maintain a well stocked center. It is critical that we maintain a fully stocked
Information Center, so be sure to check the Center for supplies when you arrive and
restock it if necessary.
How to handle a Disturbance/Emergency
Two uniformed police officers attend EVERY service as additional security and patrol the lobby
and children’s hall. Additionally, First Responders, pastors and staff members are located
throughout the lobby area during each service. The Info Center has a radio where we can
communicate with the First Responders and police in the event of an emergency.
First Responders, staff members and police officers are the only people authorized to call 911.
Attire for Information Center Team:
● Take pride in your appearance so that you present a positive and
welcoming first impression.
● The attire is business casual, so please do not wear jeans, shorts, t-shirts
or flip flops when you are serving on Sunday mornings. On Sunday evenings
and Wednesday nights, it is acceptable to wear nice jeans.
● Name badge/lanyard.
Requirements:
● Complete Highlands Growth Track
● Complete Leadership application, uphold the Leadership Commitment & Honor Code
● Participate in one-on-one meeting with Ministry Team Leader
● Be on time & serve when scheduled.
● Attend pre-service team meetings for calendar updates, service specific
issues and team prayer.
● Love for people!
● Pro-active, willing to engage and assist people.
● Have fun!
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CAMPUSES
Grants Mill
205-980-5577
4700 Highlands Way, Birmingham, AL 35210 (for online directions use
the construction address which is 5901 Overton Road, Birmingham, AL
35210)
Sunday Service Times
8am
930am
1130am
6pm
Wednesday Service
7pm
Auburn Campus
323 Airport Road, Auburn, AL 36830
Sunday Service Times
930am
1130am
6pm
First Wednesday of the Month Service
630pm
Campus Pastor: Brandon Isbell (Brandon@churchofthehighlands.com)
Campus Worship Pastor: Dru Birkeland
(dru@churchofthehighlands.com)
Greystone Campus
300 Village Street, Birmingham, AL 35242
Sunday Service Times
8am
930am
1130am
Campus Pastor, Joshua Canizaro (Joshua@churchofthehighlands.com)
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Espanol Campus
9013 Helena Road, Birmingham, AL 35124 (same as Riverchase
Campus)
Saturday Service Time
6pm
Campus Pastor: Alex Solito (alex@churchofthehighlands.com)
Worship and the service is lead in Spanish. Pastor Alex delivers the
same message that Pastor Chris does at the main campus.
Montgomery Campus
201 Tallapoosa Street, Montgomery, AL 36104
Sunday Service Times
930am
1130am
Campus Pastor: Chris Erwin montgomery@churchofthehighlands.com
Online Campus
www.churchofthehighlands.com
Sunday Service Times
9am
930am
1130am
6pm
Campus Pastor: David Russell Russell@churchofthehighlands.com
Riverchase Campus
9013 Helena Road, Birmingham, AL 35124
Sunday Service Times
8am
930am
1130am
6pm
Campus Pastor: Blake Lindsey (blake@churchofthehighlands.com)
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Tuscaloosa Campus
240 Paul W. Bryant Drive East, Tuscaloosa, AL 35487
Sunday Service Times
930am
1130am
Campus Pastor: Jimmy Bowers (jimmy@churchofthehighlands.com)
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GROWTH TRACK
Church of the Highlands Growth Track is a catalyst to help you become
a fully devoted follower of Jesus Christ. The Track offers the tools
necessary to make this happen in your life. From the initial decision to
accept Jesus as your Lord to your final destination in life-changing
ministry, we will lead you step-by-step from healing to growth and into
a fulfilling leadership role.
For additional questions about the following contact Carrie Norris,
Growth Track Assistant (carrie@churchofthehighlands.com)
Church 101
This class is a basic introduction to the ministry of Church of the
Highlands and will help you understand church membership. Church
101 is on the first Sunday of each month.
 Grants Mill - 6:00 pm
 Auburn - 6:00 pm
 Montgomery 6:00 pm
 Riverchase – 12:45 pm
 Tuscaloosa – 1:00 pm
Essentials 201
This class will help guide you through the essential beliefs that every
believer needs to become a fully devoted follower of Christ. Essentials
201 is held the second Sunday of every month.
 Grants Mill - 6:00 pm
 Auburn - 6:00 pm
 Montgomery 6:00 pm
 Riverchase – 12:45 pm
 Tuscaloosa – 1:00 pm
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Discovery 301
We want to help you realize what makes you so unique. This class will
help you discover your personality, gifts, and purpose in life, and see
how God combines them for the best fit in ministry. Discovery 301 will
take place the third Sunday of each month.
 Grants Mill - 6:00 pm
 Auburn - 6:00 pm
 Montgomery 6:00 pm
 Riverchase – 12:45 pm
 Tuscaloosa – 1:00 pm
Dream Team 401
Attend an orientation or training session in the ministry area of your
choice to learn more about how to be involved or to join the Dream
Team. It will take place on the fourth Sunday of each month.
 Grants Mill - 6:00 pm
 Auburn - 6:00 pm
 Greystone – 12:30pm
 Montgomery 6:00 pm
 Riverchase – 12:45 pm
 Tuscaloosa – 1:00 pm
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Water Baptism
Join us at our Riverchase, Auburn or Tuscaloosa campus as we celebrate
water baptism. If you are planning to be baptized, please bring a towel
and change of clothes and join us a half-hour early. We will provide a
shirt for you to be baptized in. Friends and family are encouraged to
attend. Baptism takes place the 1rst Sunday of every month at the
following locations.





Grants Mill - 5:00 pm
Auburn - 5:00 pm
Montgomery - 1:00 pm
Riverchase - 5:00 pm
Tuscaloosa - 3:00 pm
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NURSERY/PRESCHOOL
Our vision is to lead children into an intimate, dynamic, and powerful
relationship with Jesus in order to fulfill the Great Commission of
bringing the Good News of Jesus Christ to a lost and hurting world.
Our nursery and preschool staff must adequately qualify to serve in this
ministry. Each staff member and volunteer has completed a thorough
application, background check and training program.
Highlands Nursery and Preschool are offered during all of our weekend
services and during the service on Wednesday night.
Nursery
Birth to 23 months old
Our nursery is divided into two classes:
 Babies—for infants from birth to age one or until your child is
walking.
 Walkers—for children walking up to 23 months old.
Preschool
Ages 2 - Kindergarten
Our preschool is divided into 4 classes: 2 years old, 3 years old, 4 years
old and Kindergarten.
Baby Dedications
Baby dedication occurs the first Sunday of the month at 10:45 in the
Meeting Room upstairs. Pastor Steve Blair will officiate.
Please contact Lori Thigpen (lori@churchofthehighlands.com), Nursery
and Preschool Assistant, to schedule your baby's dedication.
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HIGHLAND KIDS
Highland Kids offers a place where children from first through fifth
grade can discover and develop a passion for God. Through worship,
teaching, and a variety of fun activities, children are exposed to God's
Word and challenged to grow in their relationship with God.
Our children's services are fully staffed with adults and high school
students who are committed to teaching and ministering to children. You
can be confident that your child is well-cared for and having a great time
learning about God while you worship.
Highland Kids Ministry is offered during all of our weekend services
and during the service on Wednesday night.
For additional questions about Highland Kids, please contact Natalie
Farber (natalie@churchofthehighlands.com), Highland Kids Assistant.
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SWITCH 56
(Meets at Grants Mill Campus only)
Switch 56 is designed for 5th and 6th graders. It bridges the transition
from Highland Kids to Switch. They meet on Wednesday nights at 7pm
in Highland Kids #2.
Jordan and Christy Williamson lead Switch 56.
SWITCH
Switch exists to lead our high school and junior high students at Church
of the Highlands into a more dynamic relationship with Jesus Christ. It is
a place where teenagers can connect with each other and with God.
Switch meets weekly at our Grants Mill, Riverchase, Auburn,
Tuscaloosa campuses and at the Birmingham Dream Center. During
these meetings, students experience real community, powerful worship,
creative video, and relevant teaching. In addition to our weekly worship
experiences, Switch has tons of opportunities for students to grow in
their walk with God and live out their faith. Check out the links below
and get ready to put your faith in motion!
Website: www.switchlive.tv
Staff: Mark Pettus (mark@churchofthehiglhands.com), Switch Pastor
Heidi Spicer (heidi@churchofthehighlands.com), Admistrative Assistant
BJ Swoager (swoager@churchofthehighlands.com), Jr. High Pastor
Justin Standridge (Standridge@churchofthehighlands.com), Sr. High
Pastor
Grants Mill: Wednesdays 7:00 pm - Switch Auditorium
Riverchase: Wednesdays 7:00 pm – led by Aldger Armstead
Auburn: Sunday 6:00pm – led by Russell Johnson
Woodlawn High School: Tuesdays 7:30am – led by Joshua Jones
Tuscaloosa (ACA): Wednesday 7:00pm – led by Andrew Brown
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CORE: Student leadership and prayer for Switch. Meets at GM on
Sundays from 6-7pm in HK2. Let by Pastor Justin Standridge.
252
Spring/Summer/Fall, part time internship for Junior High, High School
and College students ages 12-24
All information and applications are available at
highlands.com/switch/252. For more information contact Heidi Spicer
(heidi@churchofthehighlands.com)
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Highlands College
Highlands Leadership Institution is transitioning into ‘Highlands
College’ come the start of the Fall Semester. We are in the process of
having this as an accredited college. The new and current website to
direct people to is www.thehighlandscollege.com.
Highlands College: exists to provide training in an experiential learning
environment for students and adults who desire to go to the next level in
their relationship with God and their involvement in ministry. HLI
offers three completely different internship tracks. Each program
provides training in the same four areas that Jesus experienced during
His developmental years as seen in Luke 2:52, “Jesus grew in wisdom
and stature and favor with God and men.”
Part Time
4 semester, part time internship for working adults ages 25 and up.
All information and applications are available at HLI website. For more
information contact Kristen Pannell
(kristen@churchofthehighlands.com).
Full Time
10 month, full time internship for college students ages 18-24
All information and applications are available at HLI website. For more
information contact Brielle Hoffman
(brielle@churchofthehighlands.com)
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MISSIONS/OUTREACH
Local Missions
Through ministries like the Birmingham Dream Center and
organizations like Christ Health Center, Church of the Highlands is
making a difference in our local community! It's a difference that is
tangibly felt in communities like Woodlawn.
There are hundreds of opportunities for you to get connected and serve
those in need. For more information about local missions, contact Scott
Montgomery (scott@churchofthehighlands.com) or Helen James
(helen@churchofthehighlands.com)
Birmingham Dream Center
205-591-1700
5705 First Avenue North, Birmingham, AL (located across from
Woodlawn High School where the Old Fire Station used to be)
www.churchofthehighlands/dreamcenter
The Dream Center serves as the outreach ministry center of Church of
the Highlands to the City of Birmingham. Its mission is to provide
social services and outreach programs designed to meet both the
physical and spiritual needs. For more information contact Jason Cooke
( Jason@churchofthehighlands.com).
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Christ Health Center
205-380-9455
5720 1rst Avenue South, Birmingham, AL35212
www.christhealthcenter.org
In addition to the fire station building, the Dream Center campus is
home to a 16,600 square foot medical clinic. Church of the Highlands
has partnered with Christ Health Center in developing a state of the art
primary care, dental, counseling, and pharmacy operation with the
potential to serve over 30,000 people annually. The health center is now
open Monday – Friday from 8am until 5pm. Uninsured patients are seen
on a sliding scale fee schedule. All insurances are accepted.
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National Missions
Church of the Highlands is in partnership with the Association of
Related Churches (ARC)
www.arcchurches.com
ARC is all about planting life-giving churches that grow and reproduce
and plant life-giving churches in America. Over 250 existing churches
have teamed up with the ARC to share resources, develop life-long
ministry relationships and help plant more churches. The ARC has
become a powerful resource for local pastors wanting to break inertia
and get new ideas as well as new pastors wanting to get the best
strategies for planting their churches.
International Missions
Mission information and applications are available online at
www.churchofthehighlands.com.
For more information contact Britney Campbell
(britney@churchofthehighlands.com), Missions Assistant.
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HIGHLANDS SMALL GROUPS
In times of need and times of fun, Highlands small groups are your
source of friendship and support. They are your key to developing
connections with those who share your interests or people who are
dealing with similar life issues.
Small groups are an opportunity to reach out to others, while growing in
your walk with the Lord. Groups meet once a week in homes,
businesses, restaurants, or at the church. The groups change and begin
again three times a year, so you have the opportunity to try out different
ones. You'll never fully experience all that Church of the Highlands has
to offer until you connect in a small group!
“Day after day, in the temple courts and from house to house, they never
stopped teaching and proclaiming the good news that Jesus is the
Christ.”
Acts 5:42
Small groups meet in homes, restaurants, sports fields, coffee shops, ect.
Highlands has a free market system where leaders are able to choose
what curriculum they would like to use and groups range from sports
teams, bible studies, fellowship groups, L.I.F.E groups, ect.
Semester Dates


The Winter Semester runs January 30th through May 7th
The Summer semester runs from June 5 through July 16
For more information on Small Groups, please contact Katy Hodges
(katy@churchofthehighlands.com)
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L.I.F.E. Groups
(Living In Freedom Everyday)
L.I.F.E Groups are some of the most popular small groups we have here
at Highlands. The Life group curriculum was developed here at Church
of the Highlands and offers groups for Men, Women, Students, and
Married Couples. The L.I.F.E curriculum is 12 weeks long and is
offered every Fall and Winter/Spring Semester.
Jesus said that He came to give us life. Many people fail to experience
the full life that Jesus intended. L.I.F.E groups help close the door on
yesterday so we can reach God’s intended potential for our lives. The
small group blends Bible study, relationships, and a powerful retreat in
the end of the semester.
For additional information about L.I.F.E groups and materials, please
contact Emily Byars (emily@churchofthehighlands.com).
PRAYER
Highlands believes that prayer is powerful and essential in your walk
with the Lord. During all Sunday services, intercessors meet and cover
Pastor Chris, the worship team, the children’s church, and all who attend
in prayer.
Every Saturday morning, Highlands Prayer Force meets at the Grants
Mill and Riverchase campuses at 9am. Here you will experience the
Word and powerful worship as you connect with the Lord and with each
other. This team prays for the weekend services, the city, state, nation
and the world.
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PASTORAL CARE
If someone is in the hospital or has passed away, Pastor Marcus Wright
(marcus@churchofthehighlands) is the pastor to contact.
Pastoral Care Appointments
We do not have licensed counselors on staff but many of our pastors and
staff meet for pastoral care appointments with our members, regular
attenders and those who call Highlands home. The best thing to do is to
call the church office (205-980-5577) to schedule an appointment.
Pre-Marital Appointments
For information about the pre-marital program at Church of the
Highlands, please call Beth Cunningham at 205-439-4358 or email at
beth@churchofhthehighlands.com
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