Jin Kuwata, Erin Joyce, and Cyrus Luhr Research Report October 8, 2007 Introduction "The Value of a Dollar" How much is a dollar worth? Can it be compared to basic staples of our lives such as food, clothing, and shelter? Can a dollar buy us an education, health, a career? In short, can a dollar provide us with security and ultimately, happiness? In the US where our standard of living is in the upper percentile compared to the rest of the world we may find the use of a single dollar difficult to imagine. Yet all over the world, people live on less than a dollar or two a day. A sustainable source of a modest income can afford people the kind of opportunities we take for granted. With opportunity, also comes the chance for empowerment and improvement of quality of life on a local level. Microloans are a relatively new concept that gives people these opportunities to sustain their lives. As such, we believe it is important to raise awareness of this concept and the benefits that result from successful microloan programs. To do this, we are in the process of designing a game intended to increase knowledge about microloans and to persuade people in donating to NPO organizations involved in the microloan phenomena. In order to do this, we felt it was necessary to understand the facts and figures revolving around microcredit as well as understand the opportunities and changes that a dollar can make in the personal lives of microcredit recipients. Our goal is to blend the right amount of hard facts into the algorithms used within the digital game to present a challenge reflective of real world obstacles faced by recipients as well as tell a story about the recipient so as to paint a full picture of what support for this movement can possibly achieve. Thus, in this document we have reviewed many domain based research questions that have shaped some of the structure of our game. Domain Questions: 1a. Why is our game important? We believe that our game will pursuade players to better understand the microloan system, and in the process, be more compelled to donate to a microloan NGO. Microloan programs in general are an important initiative to support, as they directly attempt to alleviate the problems associated with poverty in emerging regions. The following excerpt from a speech given by the Director of the Microcredit Summit Campagin provides a more personal account of the importance of supporting microloan initiatives: "On Sunday, I read a harrowing article in the New York Times titled, “Africa’s World of Forced Labor in a Six-Year-Old’s Eyes,” about children sold by their parents to work for fishermen in Ghana. It was all the more harrowing when I thought of my own five-yearold daughter Sophie and eight-year-old son Micah. The article reminded me of a question I asked Nobel Peace Prize winner Muhammad Yunus, many years ago, it might’ve been 15 years ago, “What was the first thing a woman does with the proceeds from her loan,” I asked him, expecting him to say, “They put their children in school, they buy more food, or they fix the roof, so it doesn’t rain in any more.” “Very often,” he replied, “the first thing they do is bring their children home.” Professor Yunus explained that all too many very poor families in rural Bangladesh cannot afford to feed their children, so they send them off as young as five and six years old, to work for others cleaning houses and the like and when they get their microloan and start increasing their income, the first thing they often do is bring their children home." --Sam Daley-Harris, Director of the Microcredit Summit Campaign (http://www.results.org/website/article.asp?id=2453) 1b. What is a microloan? While answering this question didn't necessarily influence any changes to our game design, we nevertheless felt it important to understand the history and methods of microloan programs (so as to better direct more indepth questions later on). Microcredit is the extension of very small loans (microloans) to the unemployed, to poor entrepreneurs and to others living in poverty who are not considered bankable. These individuals lack collateral, steady employment and a verifiable credit history and therefore cannot meet even the most minimal qualifications to gain access to traditional credit. Microcredit is a part of microfinance, which is the provision of financial services to the very poor; apart from loans, it includes savings, microinsurance and other financial innovations. Microcredit is a financial innovation which originated in developing countries where it has successfully enabled extremely impoverished people to engage in self-employment projects that allow them to generate an income and, in many cases, begin to build wealth and exit poverty. Due to the success of microcredit, many in the traditional banking industry have begun to realize that these microcredit borrowers should more correctly be categorized as pre-bankable; thus, microcredit is increasingly gaining credibility in the mainstream finance industry and many traditional large finance organizations are contemplating microcredit projects as a source of future growth. Although almost everyone in larger development organizations discounted the likelihood of success of microcredit when it was begun in its modern incarnation as pilot projects with ACCION and Muhammad Yunus in the mid-1970s, the United Nations declared 2005 the International Year of Microcredit. (Wikipedia) Microfinance has helped more than 13 million Bangladeshis improve their lives over the last 30 years, the World Bank found in a recent study. (http://www.nextbillion.net/newsroom/2005/10/27/micro-loans-help-worlds-poor-makemoney-too) 2. What types of loans are there? In order to design a representatively realistic in-game world, we needed to learn about the range of microloan types. In order to reduce game complexity (which may cause confusion to the player), we chose to focus on "income generating or micro-enterprise loans." A longer explanation of the four major microloan types follows below: There are four types of loans given by the Grameen Bank, each with a different interest rate: 1. Income generating or micro-enterprise loans 20% interest rate (declining basis). Average loan size is US $ 317. There is no restriction on the loan size. 1a. Housing loans 8% interest rate. Maximum amount given for housing loan is US $ 219 to be repaid over a period of 5 years in weekly instalments. 2. Education loans 5% interest rate. 3. Loans for Struggling Members of Society 0% (interest-free) loans for Struggling Members (beggars)* Among the beggars there are disabled, blind, and retarded people, as well as old people with ill health. All interests are simple interest, calculated on declining balance method. This means, if a borrower takes an income-generating loan of say, Tk 1,000, and pays back the entire amount within a year in weekly instalments, she'll pay a total amount of Tk 1,100, i.e. Tk 1,000 as principal, plus Tk 100 as interest for the year, equivalent to 10% flat rate. (http://www.grameen-info.org/bank/GBGlance.htm) 4. What is the average interest rate on a microloan? Some microlenders have responded by raising their interest rates to reflect the new political risks. Spandana has moved in the opposite direction and is now issuing many loans at the much lower rate of 7.5 percent a year. ( http://www.nytimes.com/2006/08/10/business/worldbusiness/10scene.html?ex=13128624 00&en=f61d24534e36d822&ei=5090&partner=rssuserland&emc=rss) Government of Bangladesh has fixed interest rate for government-run microcredit programmes at 11 per cent at flat rate. It amounts to about 22 per cent at declining basis. Grameen Bank's interest rate is lower than government rate. (http://www.microloanfoundation.org.uk/pages/news/index.asp?NewsID=10 and http://www.grameen-info.org/bank/GBGlance.htm) 5. What is the average $ amount of a microloan? The average loan of the Grameen Bank is $130 in Bangladesh, less in India. (http://www.thenation.com/doc/20061106/cockburn) According to its website, SKS has provided over $205 million (Rs 835 crores) in loans to nearly 632,000 clients. This amounts to about $324 per person. Cost of living is about $2 a day? (From wikipedia) Loans can be as small as $50 and be handed out to people with no collateral to back up a traditional loan. ( http://www.nextbillion.net/newsroom/2005/10/27/micro-loans-helpworlds-poor-make-money-too) 6. What is the average timeline for loan repayment? Loans are generally allocated for 4-24 months. 7. What % of loans are repayed? The country's Grameen Bank, established in 1976 after a famine, has lent almost $5 billion in amounts as low as $12 to Bangladeshis to buy such things as sewing machines, animals or materials to make baskets over the past 29 years. Its 98 per cent repayment rate far exceeds traditional banks' 80 per cent. In neighbouring India, the Self-Employed Women's Association (SEWA) Bank in the western state of Gujarat was founded in the same year with assets of just over $3,700. Its assets now total more than $22 million, while its repayment rate is 94 per cent. At MEFL, the repayment rate is 97 per cent. (http://www.thenation.com/doc/20061106/cockburn) 8. What are the 3 or 4 most common industries started by microloan recipients? (Micro-enterprise loans): Power-tiller, irrigation pump, transport vehicle, and river-craft for transportation and fishing. 9. What are the most common reasons why recipients default on their loans? The 3% failure rate results from several factors, one of the commonest being that the borrower has died. With life expectancy of only 37 years, a high incidence of HIV/AIDS and malaria, it is a sad fact of life that some of the businesses will fail because of death. ( http://www.microloanfoundation.org.uk/pages/news/index.asp?NewsID=10) 10. What are the consequences of non-repayment? If a loan does not get paid back on time it is converted into a special type of loan called "Flexible Loan", and 50 per cent provisioning is done at the first annual closing. Hundred per cent provisioning is done when flexible loan completes the second year. At its third year, the outstanding amount is completely written off even if the loan repayment still continues. (http://www.grameen-info.org/bank/GBGlance.htm) 11. Who are the loan recipients, where are they living and under what conditions? 97% of loan recipients are women. (http://www.grameen-info.org/bank/GBGlance.htm) 12. How does the loan increase the quality of life for recipients, their families and their communities? According to a recent internal survey, 64 per cent of Grameen borrowers' families of Grameen borrowers have crossed the poverty line. The remaining families are moving steadily towards the poverty line from below (http://www.grameeninfo.org/bank/GBGlance.htm) 13. What is the value of a dollar? More than a billion people living on less than $1 a day and about three billion people living on less than $2 a day. (http://www.results.org/website/article.asp?id=2453) 14. What is the repayment time-table? The Grammen Bank... "[simplified] the loan repayment procedure by designing a convenient, weekly repayment time-table" (www.undp.org.ge/news/Financial%2520Instruments_eng.pdf+microloan+repayment+ti melines&hl=en&ct=clnk&cd=1&gl=us&client=firefox-a) 15. How does the actual monetary dispersment occur? "Orientation of the bank activities at rural settlements by providing delivery of financial services via amobile group of bank employees." We may be able to use this for more realistic gameply... as in, have a loan officer visit the avatar at the end of every week. (www.undp.org.ge/news/Financial%2520Instruments_eng.pdf+microloan+repayment+ti melines&hl=en&ct=clnk&cd=1&gl=us&client=firefox-a) 16. Do loan recipients work alone? From a few different sources, it appears that the Grameen bank method relies upon a group of 5 people applying for loans together; if one defaults, all are cut off from future loans. Moving forward, we'll need to figure out how (or if) we need to include this communal element into our gameplay. Future questions: What educational theories are we applying? What currency should we use in gameplay? What are the implications of using USD vs. local currency? What are some common business practices of successful loan recipients? (This might be something we can ask in an interview) Game Genres to Play/Research: 1. Persuasive games 2. Behavior change oriented games 3. Resource management games 4. Inventory management games 5. Call to action games Games we are playing/researching: (team: I thought we could post the game and our thoughts here) * Ayiti * Lemonade Stand * 3rd World Farmer * Village, the Game * McDonalds video game (parody) http://www.mcvideogame.com * Hot Shot Business * Disgaea Educational Theory: 1. What theories support attitude and or behavioral change? 2. What theories support a call to action? Extra Interesting Reads http://globalguerrillas.typepad.com/johnrobb/2006/05/india_sks_micro.html http://www.results.org/website/article.asp?id=2453