RPTM 356 Programming in Recreation and Leisure Services, Section One Instructor Kathleen Raupach, MS Back Row: Mike McNally, Chris McKee, Josh Joll, Peer Mentor- Pat McLaughlin Front Row: Jillian Ritz, Lauren Hosack, Margot Nye, Rachael Splain Whammin’ Slammin’ Jammin’ Saturday November 13, 2010 Agency Contact: Susan Smith Operation Military Kids Whammin’ Slammin’ Jammin’ Page 1 of 62 Operation: Military Kids Operations Manual Signatory Page We are familiar with the completed assignment. Signed: _______________ _______________ _______________ _______________ _______________ _______________ _______________ _______________ Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 2 of 62 Table of Contents: 1. Introduction a. Event planners ...........................................................................................................6 b. Operating Guidelines of our Team ............................................................................8 c. Description of the Event ............................................................................................9 d. Date, time, location of the Event ...............................................................................10 e. Sponsoring Agency ....................................................................................................10 f. Target Audience .........................................................................................................11 g. Initial Brainstorm .......................................................................................................11 2. Goals and Objectives a. Outcome Objectives ..................................................................................................13 b. Process Objectives .....................................................................................................13 3. Feasibility Analysis a. Organizational Factors ..............................................................................................15 i. Agency Mission, Goals .............................................................................15 ii. Agency Staffing .........................................................................................15 iii. Supplies and Equipment Available...........................................................16 b. Needs Assessment ......................................................................................................16 c. External Inventory .....................................................................................................17 d. Program Related Research .........................................................................................18 4. Management Plan a. Committee Structure .................................................................................................19 b. Committee Responsibilities / Planning & Implementation Steps ..............................19 5. Sponsorship Plan a. List of Sponsors and Non-sponsors ...........................................................................20 b. Sponsorship Letters ....................................................................................................22 c. Thank You Letters to Sponsors..................................................................................22 d. Thank You Letter to Agency Contact ........................................................................22 e. Thank You Letter to Volunteers ................................................................................22 f. Thank You Letter to Media Personnel .......................................................................22 6. Marketing Plan a. Description of Strategies Used...................................................................................23 b. Marketing Plan ...........................................................................................................23 c. Promotional Materials ................................................................................................25 7. Equipment and Supplies a. Equipment and Supply List........................................................................................26 8. Event Logistics a. Event Schedule for Participants ................................................................................30 Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 3 of 62 b. c. d. 9. Staffing a. b. c. Participant Rights & Responsibilities ........................................................................31 Schedule for Planners ................................................................................................31 Registration and Customer Relations.........................................................................35 Event Planner Job Descriptions .................................................................................36 Volunteer Training Plan & Agenda ...........................................................................37 Volunteer Job Descriptions ........................................................................................38 10. Facility Layout a. Description ................................................................................................................44 b. Facility Layout ...........................................................................................................45 11. Risk Management Plan a. Participant Rules and Policies ...................................................................................46 b. Facility and Equipment Safety Checklist ...................................................................46 c. Overall Risk Management Plan .................................................................................47 d. Release Forms / Waivers (if applicable) ....................................................................48 12. Budget a. b. Budget Spreadsheet ....................................................................................................49 Budget Narrative ........................................................................................................50 13. Evaluation a. Review of Goals & Objectives ..................................................................................52 b. Survey Instrument .....................................................................................................55 c. Survey Results ...........................................................................................................56 14. Recommendations a. Summary of Debriefing Meeting ...............................................................................61 b. Suggestions for Improvement ....................................................................................61 Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 4 of 62 Appendix: a. b. c. d. e. f. g. h. i. j. k. l. m. n. o. p. Team Socials ..............................................................................................................a Group Rights & Responsibilities ...............................................................................b Weekly Minutes ........................................................................................................c Event Photos ..............................................................................................................d Handouts Given to Participants .................................................................................e Management Plan.......................................................................................................f Sponsorship Letters ....................................................................................................g Thank You Letters .....................................................................................................h Promotional Materials ................................................................................................i Registration Materials ................................................................................................j Handouts Given to Event Planners ............................................................................k Handouts Given to Volunteers ...................................................................................l Completed Surveys ....................................................................................................m Trivia ..........................................................................................................................n Media .........................................................................................................................o PowerPoint .................................................................................................................p Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 5 of 62 1. Introduction The PSU RPTM 356; Programming in Recreation and Leisure Services Class was comprised of five different student groups that throughout the semester would plan and implement a special event for the surrounding community. Specifically for our group we were assigned the OMK project. Throughout the first week of classes we heard from many different agency contacts and then in turn ranked which project we would like to work on. The 7 members of the OMK team all decided we would like to work with Susan and for PA Military families. We all had different reasons for wanting to choose this project which we later shared with our participants. We are of group of very task-oriented, creative and driven students that successfully put on this Family Fun Weekend for the OMK organization. Throughout this Operations manual our hard work and planning can be viewed as well as a brief glance at the type of planners that we are. a. Event planners Rachael Splain is an RPTM, Commercial Community major from Felton, PA a small town in York County. She likes to read, swim, play sports, go out, shop and spend time with friends and family. In the spring she is interning with the MWR program in Jacksonville, FL. She chose OMK because she wanted to get more experience working with the military. She is a communicator and recorder. She likes to keep things organized and normally does so through writing everything down. She has great verbal skills, and is very detailed. She is also great at listening to everyone’s opinions and ideas, while trying to find something everyone can agree on. One of Rachael’s strengths is that she is great at keeping everything organized. She would like to become more flexible with meeting times and socials. Jillian Ritz is an RPTM, Commercial Community & Outdoor Recreation options major from Dallas, PA. In her free time she really loves to hang out with my friends. She likes to go out to eat a lot, and she likes cooking at home, too. She likes being active and her boyfriend and she are often going hiking and kayaking together. She loves softball so if anyone wants a pickup game, she’s in!!! She is looking for a career with Morale, Welfare, Recreation with the Navy or Coast Guard and thought this event would provide her with real issues that she will come across in that field. She feels that she is most comfortable playing the role of the recorder. She is able to keep things very organized and even when her team is down in runs she’s always cheering us on. She is usually pretty creative and is often told she dreams too big, in a good way. She is great when it comes to music. Although she can’t play a sonata, she might be able to bring some other musical elements to the event. She often hears that she would make a good mom because she is always the friend making sure everyone gets enough sleep and food! She feels like she will keep everyone on task and their minds focused, this one goes out especially to Rachael! Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 6 of 62 Margot Nye: She is an RPTM major, in the Therapeutic Recreation option. Her hometown is Mohrsville, PA. In her free time she enjoys hanging out with her friends and family. She also likes to run; it is a great stress reliever for her. She wanted to do OMK because she wants to help the military families enjoy their time together as well as create connections with other military families. In the group she feels she will be best at helping with the creative visionary and at times help as an organizer. She feels she will be good at communicating within the group. Also she feels like she can help keep everyone on task and make sure things are done in a timely manner. As a team member she likes to contribute her ideas for the event as well as be accepting of others ideas. She likes to have fun. Christopher McKee is from Pottstown, PA, and he is a Recreation, Park, and Tourism (RPTM) major with an outdoor adventure option. He is also pursuing a Military Studies minor. In his free time he likes to rock climb, SCUBA dive, slack line, and ski. He is in the US NROTC which is why he chose Operation: Military Kids as his special event. He feels most comfortable with the positions of Communicator, Creative Visionary, and Resource Person. The skills he brings to the team are excellent leadership traits and a desire to complete tasks to the utmost of his ability. He is very relaxed and willing to listen to others’ ideas so that the group may make positive decisions based on all of the possible choices at hand. Josh Joll is an RPTM commercial/community major from West Homestead, PA, a small suburb touching Pittsburgh, PA. In his spare time, Josh likes taking long walks on the beach, eating Italian food, and participating and watching sports. Josh became interested in this agency after he heard about how it would be helping military families. He is most comfortable as the Creative Visionary, and can easily see how things play out in his head. He also plays a mean devil’s advocate. He hopes to use these skills to help the group imagine things from the beginning to the end before the first step takes place. Mike McNally is an RPTM Community/Commercial from Broomall, PA. He likes to ski, to go mountain biking, to play basketball and to listen to music. He chose OMK because he thinks it is important to help servicemen and women. He feels that he is a creative visionary. He is good at getting work done and thinking outside the box. He brings a good attitude and a creative side to the group. Lauren Hosack is a senior from North Wales, PA which is about 45 minutes north of Philadelphia. She is studying Business Management with a concurrent major of Recreation, Park, & Tourism Management with the Community and Commercial Option. In her free time, she likes to play and watch soccer, hang out with her friends, read books, attend country music concerts, and Penn State Football games. She found an interest in the Operation: Military Kids event because she believes that it is a great organization and it would be a great chance to give back to the families that give up so much for all of us. For group roles she can see herself as the creative visionary. She likes to think outside of the box when it comes to being creative and Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 7 of 62 designing crafts. Some of her skills that she sees herself bringing to this group project would be organization, keeping lists, promptness, and her love for arts and crafts. She finds herself to be a very creative and organized person who likes to get things done right the first time and communicate effectively with the rest of the team. She is a good listener and takes time to listen to everyone's ideas. b. Operating Guidelines of our Team Working Together We should try not to interrupt each other, and allow every person to have a turn to talk. Everyone should feel comfortable to speak about opinions. If we do not agree with the opinions we should try to collaborate and tweak ideas. Everyone should carry their own rate and respect the time of others. Expect everyone to communicate thoughts, ideas and issues. We expect our peer mentor to be honest with his opinion, and give constructive criticism. We also expect him to come to important dates scheduled. We expect our agency contact to communicate with us and keep us up to date with any changing dates. We expect our agency contact to give us direction of resources. Our team would like to be one time, and make every scheduled date such as class, socials and agency meetings. We want to make it normal to call, email, or text information pertaining to our event. Communication Everyone should keep an open mind and ask questions if the ideas are misunderstood. Everyone should listen to one another without interrupting. Will try more than one resource of communication while trying to get in touch with team members. Phone calls are the best way to reach one another, and leave a DETAILED message. Everyone within the team would greatly appreciate if calls were returned as soon as possible and hopefully by the end of the night. If someone misses a class/meeting try to text before. We will call you if we have not heard from a member prior to the meeting/class. The person who has missed will be responsible for calling another member to get information about the meeting/class. Preventing Problems We will call slackers in the group out, and let them know they need to pull their own weight. Let the member know that what poor quality work is. Give one another advice of how to make improvements. If someone is procrastinating, possibly see if they are having too much stress within their life. Ask members if someone else can help out with the work load. First talk to Pat for advice Talk to the member that may be slacking/procrastinating Think of solutions as a group Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 8 of 62 If the solution did not resolve the problem try another plan If problems still not resolved, ask Kathleen. We have the right to: 1. Be treated fairly 2. Be heard 3. Have a great time 4. Relax We are responsible to: 1. Respect each other 2. Design, implement and evaluate a high quality community event. 3. Create a safe environment for the participants 4. Be inclusive c. Description of the Event Event Name: Whammin’ Slammin’ Jammin’ Family Fun Weekend Operation: Military Kids is an agency that works to provide support and a compassionate environment for families who have a member actively deployed in the military. Throughout the year OMK has many events for the children of these families and they try to let them see that there are many children going through the same thing. This upcoming November OMK will be hosting and sponsoring a family weekend camp. The camp goes from Friday evening until Sunday morning and during the day on Saturday we will be holding our event for RPTM 356. This camp will be taking place at 7 Mountain Boys Scout camp. Therefore our sponsors for this event will be both 7 Mountains and the OMK organization. Our event will be about 4 hours and the goals of our portion of this weekend will be to get each family to work together as a unit and find other family friends that they can relate to who are from the area. For this weekend our target audience is as stated above, military families with a deployed family member. OMK also held camps this summer where children of these families were able to interact with each other and participate in many diverse activities. One activity that they previously participated in actually involved picking a theme for the family weekend; therefore our theme will be: Whammin’, Slammin’, Jammin’!!! Although the theme is already picked for us we hope to really incorporate all of our activities and events into this theme. Playing off of this name the theme of our event was to give our audience the opportunity to “slam” around in our sports portion, get out of a “jam” in our icebreaker and team building activities and “wham” to the music during our music hour. Event Goals 1. 70% of the Military families in attendance of the Operation: Military Kids Family weekend on November 13, 2010 will have met a new military family and have created a connection or bond with that family. A bond or connection Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 9 of 62 that they plan to continue after the weekend event, as measured by a survey completed at the end of the event. 2. 45% of the participants at the 11/14 Operation: Military Family Weekend Camp will increase awareness of other families in the state of Pennsylvania that are also military families as measured by our survey distributed at the end of the event. 3. 45% of participants at the 11/14 Operation: Military Family Weekend Camp will increase their knowledge of programs and events sponsored by OMK by identifying two OMK programs offered, measured by our survey which will be distributed at the conclusion of the camp. d. Date, Time, and Location of the Event Date: Saturday November 13, 2010 Time: 11a.m. – 4p.m. Location: Seven Mountain Boys Scout Camp 227 Sand Mountain Road, Spring Mills, PA 16875 (Centre County, PA) This camp is located 17 miles from campus directly off Route 322 Our camp contact was Charlie Harlerdode who could be reached at 717-363-6664 e. Sponsoring Agency Sponsoring Organization: Operation: Military Kids is the U.S. Army's collaborative effort with America's communities to support children and youth impacted by deployment. Regardless of whether Families are experiencing deployment for the first time, the second time or another in a series of multiple deployments, OMK’s goal is to connect military children and youth with local resources in order to achieve a sense of community support and enhance their well-being. Agency Contact: Susan Smith Operation: Military Kids Project Coordinator, Pennsylvania 004 Ferguson Bldg. University Park, PA 16802 Phone: 814.865.2264 Fax: 814.863.4753 E-mail: sjs52@psu.edu Web: www.Operationmilitarykids.org Susan Smith is the on-campus representative for Operation: Military Kids here in Pennsylvania. She works in the Ferguson building located on campus at the corner of Curtain and Shortlidge Road. Throughout the year Operation: Military Kids provides activities for the children of active Military members and this year decided to host a family fun Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 10 of 62 weekend where all family members could benefit from this program. For our class we were asked to aid this agency during their family fun weekend. We were responsible for providing 5 hours or programming during their overnight weekend. We planned our event around the theme of family bonding and collaborative tasks which ties in with the mission of Operation: Military Kids. f. Target Audience Our target audience consisted of Military families from across Pennsylvania. At our event we had 19 registered families; some with active military parents and some who were in the reserves. We had no specific age target; we targeted families as a whole. g. Initial Brainstorm 1. Some possible themes we are considering for our special event include: Music: Karaoke, Guitar Hero, Singing Bee, Country Line Dancing, Air Guitar Seasonal: Hand Turkeys, Pumpkins, Nature Hiking, Bird Feeders Entertainment: Birds of Prey Show, DJ Sports: Whiffle Ball, Soccer, Basketball, Capture the Flag Competition: Minute to win it, Scavenger hunt, Family feud 2. The types of activities the team is considering offering to participants are included in the previous question. There will be a variety of different age groups that our team will have to cater to. When teaching a skill such as line dancing we can have different instructors for various age groups. Teaching the older children at a faster pace and teaching younger children at a slower pace. This will allow everyone to actively engage in the activity while teaching at the appropriate skill level. Some of the crafts may be a challenge for our younger participants, however this is family event and we would like to get the parents involved so they can help their children create a masterpiece. We could also eliminate this challenge by supplementing an alternative craft to the younger population. During competitive/sporting activities everyone may not be involved at once. We can encourage participants to partake in the event while not competing by cheering on another team. We can provide people on the side lines with noise makers, and allow them to make signs to cheer on their group. 3. We would like participants to develop new friendships by bringing the families together to compete and team build. When our participants engage in teambuilding they will gain a better knowledge of the role they take on within a group. OMK would like to see participants reach their personal goals and learn Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 11 of 62 something new about themselves and others. OMK would also like to see everyone complete all activities to the best of their ability. The most memorable aspects of the event will be the interaction with the families. Each family will have a particular activity that his memorable to them. We hope to capture memories through pictures, and arts and crafts for participants to take home. 4. Sponsoring agencies will benefit from donating to OMK by having their company name displayed at the event. Sponsoring agencies will also be able to write off donations as a tax deductible. OMK’s agency contact expects OMK group to be prompt and work diligently while keeping everyone’s spirits high. She expects the event to provide families with activities that involve interaction. 5. Event Name: Whammin’ Slammin’ Jammin’ - Whammin’ – Music - Slammin’ – Sports - Jammin’ – Team Building Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 12 of 62 2. Goals and Objectives Our group designed achievable goals and objectives to be reached throughout the entirety of our event. The main goal of our event was that Military families that reside in Pennsylvania would become more aware of each other and of events puts on by the Operation: Military Kids organization. The goals and objectives we have listed below are ones that were mostly answered from our survey and relayed themselves back to our goal of families making connections as well as getting stronger as a family unit. a. Outcome Objective 1: 70% of the Military families in attendance of the Operation: Military Kids Family weekend on November 13, 2010 will have met a new military family and have created a connection or bond with that family. A bond or connection that they plan to continue after the weekend event, as measured by a survey completed at the end of the event. Outcome Objective 2: 45% of the participants at the 11/14 Operation: Military Family Weekend Camp will increase awareness of other families in the state of Pennsylvania that are also military families as measured by our survey distributed at the end of the event. Outcome Objective 3: 45% of participants at the 11/14 Operation: Military Family Weekend Camp will increase their knowledge of programs and events sponsored by OMK by identifying two OMK programs offered, measured by our survey which will be distributed at the conclusion of the camp. b. Process Objective #1: How the event will benefit the sponsoring organization: Team OMK will plan, promote, implement and evaluate a family bonding event for Operation: Military Kids on November 13, 2010 at Seven Mountains Scout Camp as measured by a family evaluation survey completed at the end of the camp on Sunday. Process Objective #2: # of Participants: At least 75 participants will pre-register for OMK Family Weekend by Wednesday, 27 October as measured by the registration form of our agency contact, Susan Smith. Process Objective #3: Promotional Materials: Team members of the 356 OMK team will invite the Daily Collegian and the Centre Daily Times to come and view our event to help promote Operation: Military Kids in general. This will be measured by email invitations to reporters on both newspapers. Process Objective #4: Budget Proposal: The team members of RPTM 356 OMK will develop a budget for our event by October 31st during an outside of class meeting to determine what equipment we need to budget for as measured by our completed budget. Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 13 of 62 Process Objective #5: Participant Satisfaction: At least 75% of the Operation: Military Kids Family Weekend Campers on November 13th 2010 at Seven Mountain Scouts Camp will indicate “Satisfaction” with our event as measured by a survey at the conclusion on the camp on Sunday morning. Process Objective #6: Volunteer Help: We will recruit 8-10 volunteers (either Boy Scouts or fellow 356 class mates) October 30th, and hold a volunteer training on November 6th, as measured by attendance records. Process Objective #7: Solicitation of External Donations or Sponsors: The members of the 365 OMK team will solicit a minimum of 6 local companies in the State College and Bellefonte areas by November 1, 2010 as measured by the number of donations that we have received by November 8, 2010. Process Objective #8: Solicitation of External Donations or Sponsors: By November 6th 2010 we will have received $100 worth of donated food and supplies from at least 4 different businesses as measured by our sponsorship plan. Process Objective #9: Variety of Activates We will offer 6 different activities that span across many different genres to spark interests of all participants at the OMK family weekend which is held at Seven Mountain Scout Camp on November 13th 2010 as measured by our schedule of events. Process Objective #10: Group Contribution All members of the 356 Operation: Military Kids Team will show their knowledge of either sports, situational problems, or music related trivia and activities on November 13th during our event as measured by the group games that we will be instructing to increase our participants’ attitudes and enjoyment. Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 14 of 62 3. Feasibility Analysis The feasibility analysis provided our group an introduction to our portion of the event. We met our program coordinator, became familiar with our event site and its manager, got to talk about who our target market will be, and considered what problems we may face outside the scope of control. a. Organizational Factors i. Agency Mission & Goals The Mission of Operation: Military Kids is: “As a team, we believe that supporting children on the home front is helping to support military personnel on the warfront. Knowing that their children are being looked after at home by family and community allows military members to focus on their mission abroad. We strive to provide support for all military children with an emphasis on children of deployed personnel. OMK PA also strives to increase community awareness of issues, both physical and emotional, faced by these youth. Programs are being established to support and empower military youth”. (http://www.Operation:militarykids.org/public/statePOCHome.aspx?state =Pennsylvania) The Goals of OMK are to “provide support to these children through various programs during this difficult time. We recognize the sacrifices these children make and want to commend them for their courage”. Our event supports OMK’s priorities because it will provide support to the children and their families through mutual support between families. By letting them know that they are not alone, and that there are others in their community facing the same struggles, our event will help to empower the military youth.” ii. Agency Staffing For this special event, OMK’s Slammin’ Jammin’ Whammin’ Weekend, our team will be collaborating with Susan Smith, Pennsylvania OMK Program Coordinator. Susan graduated from Penn State with a degree in Recreation Parks and Tourism Management, with an emphasis on Therapeutic Recreation. She insisted on reminding us when she graduated it was just called Recreation and Parks, and she prefers working in a hands on environment. Susan is married with children, and enjoys being outside. Her family is a military family; her husband has been deployed before; however he will be attending our event along with her two children. She is currently the Program Coordinator for Pennsylvania’s branch of Operation: Military Kids. Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 15 of 62 After your event, Susan did an excellent job all semester on keeping tabs on us and the progress, or lack of, we were making through our team assignments, team reports, and other documents via email. She was a rather hands off contact, not pressuring us to do one thing or another, and gave us full control over our event. She waited until we had questions or concerns and then gave us her full support, rather than rushing in and taking control of our team. We did not utilize Susan to the fullest degree until the weeks leading up to the event. Prior to our crunch time, we met only for our site visit, as a whole team, at the beginning of the semester. However, she made herself available to us any time that we chose to meet with her. She did not feel we needed help running our portion of the weekend, and instead took personal time. I think the largest challenge we had with Susan stemmed from her greatest strength. While she gave us complete control of what we did, when our progress was halted, she did not step in and try to get our creative juices flowing. This also lead to her being a “yes man” at times, agreeing with all of our ideas, and not challenging them to make them better. Overall, Susan helped us with anything we asked of her, and gave us great support for the planning and running of our event. iii. Supplies and Equipment Available Craft supplies Hula Hoops Food for Lunch Paper supplies for lunch Pennants for the family crests The Seven Mountain Boy Scout camp After the event, we believe that we had the opportunity to receive all of the necessary supplies and equipment needed to successfully run this event. Our agency contact was very helpful in giving us the opportunity to meet with her and look over her supplies prior to the event. b. Needs Assessment Our target audience is military families with at least one parent deployed currently, previously, or in the near future. We have received a list of the ages of children who will be in attendance, and the majority of the children are over the age of six. Being able to hang out with other kids their own age should help to maximize the experience for them. Our event will also allow the parents to have time to spend directly with their own children. It is difficult to locate an exact spot that all military families go to; however much of our target population is a part of a mailing list through OMK. OMK’s mailing Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 16 of 62 list is the primary way it gets the word out about upcoming events. It also gives information on non-OMK events that the families may be interested in. Because our event is targeted to families, we will be getting a wide variety of ages, skill sets, and backgrounds. Gender also plays a large role. A six year old boy will not have the same interest as a fourteen year old girl, and nor will activities be able to hold attention for both. Similarly, skills will also range between the younger and older children on how quickly they grasp concepts, how much they already know, and how long they will be focused on one activity. Because participants are pre-registering for the event, it is safe to assume they have transportation to Seven Mountain Boy Scout camp already. Because our event focuses on team building, and there are enough varying activities throughout the day, there is not a single skill set that is necessary to participate. Coupled with our variation in ages and genders, it makes it difficult to say if most participants will come with any necessary skills or not. Our group will ensure that all rules and necessary steps are able to be modified so that every attendee can participate. After the event, Because of the “closed event” status and the pre-registration period, we had a very good grasp on who our audience would be. On the whole, however, we imagined the children being older, and planned the activities for more mature bodies. It came as a shock to some of our team to see two year olds contributing to some of the team activities, and was not how we initially imagined it. c. External Inventory Because our event takes place in mid-November, the weather can be anything from cool, rainy, or snowy. We have plenty of indoor facilities, and minor weather problems will not set back our event. Inclement weather plans and dates will be decided by OMK and the people at Seven Mountain Boy Scout camp. Once they decide what the inclement weather situation is, our team will disseminate the information to the appropriate people by the contact information given to us. The away Penn State-Ohio State football game is being played the night of our part of the event, however OMK is working on having the game being played at the event, so this should not be a major factor in attendance. The Carrie Underwood concert is also on the same night of our portion of the event. This may prove as more of a distraction because of the ties between the military and country music. Much of our available spots for the event are already filled however, so the concert also does not seem to be a threat. After the event, The weather for our event was better than anyone could have predicted for a November day. It did not have any effect on our activities, and we were able to use the outdoors to everything we planned on. We thought we may Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 17 of 62 have had some problems due to the Penn State v Ohio State game, and the Carrie Underwood concert; however the pre-registration prevent anything of this nature to be a problem. Out unexpected external factor we faced dealt with the lacrosse team showing up. We were able to incorporate them into our event by having them participate at some points, and allowing them to interact with the children. Susan had planned activated to be running through the time of our event and we lost several adults to massages, taking away from family bonding. Morning activates that were previously arranged delayed the start of our event. d. Program Related Research We watched the weather leading up to the day of the event, and fortunately all signs pointed to go for us. The weather did not affect any of our plans, which is good, because we made minimal contingency plans for wet weather. Once we learned of the game we considered using the Penn State-Ohio State game as a theme for our event. We also tried contacting Carrie Underwood for our event, but heard nothing back from her. When we learned of the Lacrosse team and how many of them there would be, we tried to find ways to easily merge them into our event, and did our best to include them in our efforts. Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 18 of 62 4. Management Plan Large groups are not always the best way when you have multiple scenarios going on all the time. By breaking up groups to smaller teams, you create a system with better delegation and more accountability. Making sub committees to handle different aspects of the event was helpful because of our group size. a. Committee Structure We decided, upon the advice of Kathleen and Pat, to break our team into three committees to handle all of the aspects of the event. The three committees we broke into were marketing, sponsorships, and logistics. The marketing team was included Josh Joll and Mike McNally, they had the responsibility of contacting the media, creating a flyer to get the attendees excited, and placing signs to keep the event organized. The sponsorship team included Chris McKee and Rachael Splain, they needed to solicit sponsorships and donations, track expenses for the preparation of the event, and developing and keeping to a budget. The logistics team included Margot Nye, Jillian Ritz, and Lauren Hosack, they took care of the organizing activities for the event, training volunteers, and creating the events goals and objectives. We fell these committees will allow OMK to successfully plan an event. b. Committee Responsibilities / Planning & Implementing Steps Please refer to Appendix: f After our event, we realized that no matter how much planning we had done by splitting into committees it is clear that all group members are needed to successfully complete a special event. Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 19 of 62 5. Sponsorship Plan Our sponsorship plan was our guiding light in soliciting donations and rewarding them appropriately. We set up guidelines on how we would reciprocate the donations of businesses with tax write offs and public acknowledgement of and thanks for their donations. We also used it as a critique of which businesses would be likely to donate to us, which would benefit the most from working with us, and which would be able to support us with supplies and equipment we need. a. List of Sponsors Wal-Mart Super Center located on 1665 North Atherton Street in State College, Pennsylvania donated a $10 gift card to our event. Mr. Meraglia was our contact person and we were able to reach him at (814) 237-8401. Wal-Mart is a super center; we chose to solicit this particular business because they are a large corporation and would be able to provide our event with ample donations. We used their gift card to purchase supplies for crafts. Wal-Mart Super Center located on 373 Benner Pike State College, Pennsylvania was also able to provide a generous donation of a $25 gift card to our event. We contacted Mr. Barr at (814) 238-8264 to arrange a time to pick up the gift card Wal-Mart had provided us with. We chose to solicit this Wal-Mart after receiving a donation from the Wal-Mart located on North Atherton. We used the gift card in addition to the $25 gift card to purchase supplies and crafts for our event. Giant Food Store located on 225 Northland Center, State College, Pennsylvania gave a donation of a $10 gift card. We spoke to Mr. Stevens to arrange pick up times at (814) 237-1837. We chose to solicit Giant Food Store since they are a big corporation within the local area and would be able to provide our event with a food donation. We used Giants gift card to buy snacks that were available to the military families at our event. Eat N’ Park Restaurant is located on 1617 North Atherton Street, State College, Pennsylvania. We spoke with Mrs. Stanbrough about receiving cookie donations for our event. She offered to donate 2 dozen free cookies or provide us with a donation of twelve cookies at half price, estimated value of $82. We contacted her at (814) 231- 8558 to tell her we would like twelve dozen cookies at half price. Our group solicited Eat N’ Park after hearing positive feedback from our classmates. We were able to use the cookies donation as an activity at our event. Annie McKee provided our event with a personal donation of $100. Annie is Chris McKee’s mother; she lives on 891 Ebelhare Road, Pottstown, Pennsylvania. Chris was able to contact her at (830) 522-0246. Chris chose to ask his mother Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 20 of 62 for her generous donation as our event date was approaching, we chose to use support from our family members since we did not have success with businesses. Joe & Kathy Hosack donated $60 our event, we used this money to buy posters, markers, and other craft items for our event. The Hosack family loaned sports equipment estimated for our outdoor activities. The estimated value was of sports equipment was $100 .The Hosack family was willing to give our group the donation to support their daughter and our group. Lauren contacted Joe and Kathy at (215) 699-4361 to pick up the equipment at 218 Oakland Place, North Whales, Pennsylvania. Lisa Fifer & Stacey Splain donated their time and karaoke equipment valued at $2000 to our event. Our group asked them for the donation since we wanted to provide our guests with a musical theme. Stacey and Lisa drove from 43 Fifer Lane, Delta, Pennsylvania to DJ at Family Fun Weekend. We stayed in communication with them throughout the planning process, contacting them at (717) 495-5874. PA Association of School Retirees, Centre County Chapter sponsored our event by donating $40. Our mentor Susan Smith was in contact with Patty Michaels. The business donated in past events ran by Operation: Military Kids and chose to donate again this year. Mrs. Michaels is head of the Community Service Chair and can be reached at (814) 466-6008. The Centre County Chapters mailing address is P.O. Box 92 Boalsburg, PA 16827. Dairy Queen located at 101 South Allegheny Street, Bellefonte, PA 16283 donated buns and an ice cream cake to our event. This was valued at $51. Our group contacted Dominic Morgante at (814) 933-6935 to make arrangements for the event. We chose to solicit this particular Dairy Queen because several group members are very good friends with Dominic and he is the mangers of Dairy Queen. List of Non-Sponsors. The list below includes the sponsors that were unable to donate to our event, but were solicited for donations. Giant Food Store Weis Subway Ci Ci’s Pizza CC Peppers McDonald's Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 21 of 62 b. Sponsorship Letters Please refer to Appendix: g for an example of our Sponsorship Letter. c. Thank You Letters. We have included a sample of our volunteer, sponsor, media personnel, and agency contact Thank You Letters. Please refer to Appendix: h. Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 22 of 62 6. Marketing Plan Marketing for our event was not a top priority due to our Agency Contact, Susan Smith already having the means to attract the military families involved. While we did not have much work to market the event, we worked hard to attract media attention to it. a. Description of Strategies Used Since our event was being promoted by Operation: Military Kids, specifically to military families; there was not much promotion that could be done on our part. Josh created a promotional flyer that was sent out to the families registered for the Slammin’ Jammin’ Whammin’ weekend. Mike contacted the Centre Daily Times as well as The Collegian, to receive coverage for the Operation: Military Kids event. He called and sent letters to both news outlets, explaining the event and why we could use their support, much like a sponsorship letter. Susan Smith also created a media advisory which was sent out to the local news stations. We focused most of our energy on electronic media and print media for the day of the event. We chose to do this because it would give OMK professional and very deserving coverage for its cause. The attention that was brought to Operation: Military Kids with media coverage will hopefully be successful marketing for future OMK events. b. Marketing Plan (See page below) Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 23 of 62 Marketing Plan for OMK Broadcast / Electronic Media (TV, radio, Public Service Announcements (PSAs), CD ROMS, Electric Kiosks, Internet, List Serves) Business Operation: Military Kids Website Centre Daily Times Centre Daily Times Collegian Contact Person Susan Smith Teresa Boner (local news) Bryan Cohen (Photographer) Laura Kelly Phone 814-865-2264 814-231-4621 814-231-4635 610-995-8154 e-mail / webpage Operation:MilitaryKid s.org CentreDaily.com CentreDaily.com Collegian.psu.edu # reached Deadline Person Responsible Completion Date 300 N/A Susan Her Discretion Up to 145K Up to 145K N/A 11/12 Mike 11/12 Mike 11/9 N/A # reached Deadline Person Responsible Completion Date Susan Her 11/9 11/12 Mike Print Media (brochures, newsletters, fliers, newspaper advertising, magazines, editorials, letters to the editor, yellow pages) Business Operation: Military Kid’s Mailing List Centre Daily Times Contact Person Susan Smith Phone 814-865-2264 e-mail / webpage sjs52@psu.edu 300 Discretion Bryan Cohen 814-238-5000 CentreDaily.com Up to 145K Mike 11/9 Other / Public Relations (awards, citations, celebrities, spokespeople, contests, coupons, direct mail, information kits, logos, emblems, trademarks, news conferences, photographs, press releases, PSAs, word of mouth) Business Contact Person RPTM 356 class Kathleen Raupach Previous OMK Events Announcements Susan Smith Phone e-mail / webpage # reached Deadline Person Responsible Completion Date 75 814-8652785 814-865-2264 kjr103@psu.edu Sjs52@psu.edu 800 August Her Discretion Operation Military Kids Whammin’ Slammin’ Jammin’ Page 24 of 62 c. Promotional Materials I do believe that the target population was involved in the design of our materials. We tried to make all promotional materials fun and bright to catch a child’s attention, but also organized enough so the parents would appreciate it. We did not have a chance to show our promotional material off because it as we knew, it was not going to be used. With that said I believe had our flyers actually been handed out, we may have done a better job putting some finishing touches on it. By that I mean that we could have formatted the pictures so they could have a background, and maybe give the actual flyer a background instead of plain white. A copy of our promotional materials is referenced in the Appendix: i. Operation Military Kids Whammin’ Slammin’ Jammin’ Page 25 of 62 7. Equipment and Supplies Our equipment and supplies were vital to our event, as few of our activities could be done orally. Knowing what supplies we had, needed, and would not have become very important to ensure our activities ran smoothly. By keeping track of these items, we maintained a smooth setup, execution, and take down of out event. a. Equipment and Supply List Quantity Item Source Have Get REGISTRATION / WELCOMING AREA KR InKind $4.23 Out of Pocket 1 Team Photo in frame Kathleen 1 Schedule of events poster Dollar Store x JR $.50 1 Lunch poster Dollar Store x JR $.50 1 Sponsorship poster Dollar Store x JR $.50 1 Music activity poster Dollar Store x JR $.50 1 First Aid kit Susan x $10.00 80 Name tags w/ lanyard Susan x $16.00 11 Directional signs Dollar Store 50 Pens Susan 100 Sticker name tags Best Buy 20 Volunteer/Planner schedules Rubber bands Lauren’s printer x LH Dollar Store x JR 200 x Cost Who x JR x $5.50 $4.00 x JR $20 $2.00 $62.23 Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 26 of 62 $9.50 Quantity Item Source Have Get Who Cost SS SS InOut of Kind Pocket $40.00 $50.00 FOOD & BEVERAGE AREA 120 100 Hot dogs Hamburgers Previous OMK Previous OMK 7 doz 7 doz 2 1 1 12 doz 3 Hamburger buns Hot dog buns Relish Hand sanitizer Ice cream cake Cookies Assorted packs of chips Pretzels Boca Burgers Veggie dogs Pieces of colored paper (Bingo) Dairy Queen Dairy Queen Kathleen Wal-Mart Dairy Queen Eat N Park Wal-Mart 3 lbs 1 pk 1 pk 78 Sam’s Club Kathleen Kathleen Margot x x x x x Dom Dom KR JR Dom JR JR $13.00 $13.00 $6.00 $1.00 $25.00 $85.00 $28.00 x SS KR KR MN $8.00 $3.50 $3.50 $15.00 x x x x x x $298 Quantity Item Source Have Get Cost Who Chalk board Activity 8 Chalk boards Kathleen x MN InKind $8.00 20 Blind folds Kathleen x team $9.00 1 box Chalk Wal-Mart Dom $1.00 8 Pieces of paper with Lauren’s printer shapes LH $.50 x x Out of Pocket $18.50 Quantity Item Source Have Get Who Cost Family Crest 19 Pennants Susan x team InOut of Kind Pocket $6.00 100 Markers & Pencils Margot x MN $3.00 $9.00 Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 27 of 62 Quantity Item Source Have Get The Challenge 1 All aboard 3 Tarpssizes 40 Cones 2 Cost Who In-Kind Kathleen X MN $50.00 X JR $15.00 Lauren’s family X LH $60.00 Wiffle ball bats Jillian/Susan X JR $5.00 6 Wiffle balls Susan X JR $2.00 2 Soccer balls Josh & Lauren X JR $30.00 2 Tennis rackets Jillian & Rachael X JR $60.00 4 Tennis balls Rachael & Josh X RS $6.00 2 Field hockey balls Jillian X JR $10.00 2 Field hockey sticks Jillian X JR $70.00 1 Corn hole set Rachael X RS $30.00 1 Ladder Golf set Rachael X RS $15.00 2 Footballs Josh X JJ $15.00 9 Hula hoops Kathleen X MN $36.00 350 ft. Rope Kathleen X RS $100.00 30 ft. yarn Margot X MN $2.00 1 Key ring Jillian X JR $.20 5 Half sized boards X JR $3.00 2 Rolls of duct tape Wal-Mart X JR $6.50 15 Pinnies Lauren X LH $12.00 5 Boxes Wal-Mart X MN $5.00 10 Plastic utensils Lauren X LH $1.00 50 Index cards Dollar Store different Susan poster Wal-Mart X JR $1.00 $538.70 Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 28 of 62 Out of Pocket $1.00 Quantity Item Have Get Source Cost Who Music/Arts & Crafts In-Kind 1 Karaoke set Rachael X RS $2,000 2 Televisions Jillian Rachael X JR $250 1 DDR set up Margot X MN $350 1 Guitar hero Alison Gearing X JR $325 4 Boxes (guitars) Kathleen X MN - 4 Face paint supplies Wal-Mart JR $2.40 100 Toilet paper rolls Susan JR - 5 Rolls of ribbon Wal-Mart X JR $5.00 2 Bags of rice/beans Wal-Mart X JR $13.12 1 Roll of duct tape Wal-Mart 1 Power strip Jillian X JR $4.00 80 Paper plates Susan X Team $2.50 & X X Out of Pocket $3.67 $2,955.69 Quantity Item Source Have Get Cost Who Thankful Tree In-Kind 100 Big & Little leaves Margot X MN 2.50 40 sq. ft. Brown construction paper Chris X CM 4.00 Out of Pocket $6.50 Quantity Item Source Have Get Cost Who BUILDING & FACILITY EQUIPMENT (not already included above) 1 Kitchen JVC X CH InKind $125 1 Athletic Field JVC X CH $50 1 Dining hall JVC X CH $170 1 Extension cord JVC X CH $10 $355 Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 29 of 62 Out of Pocket 8. Event Logistics Keeping the participants engaged is vital to the success of an event. Keeping the planners and volunteers all on the same page creates a smooth event, that maximizes safety and fun for participants. All of this falls back on the event logistics, and making sure every detail of the day is planned, rehearsed, and understood. a. Event Schedule for Participants. TIME ACTIVITY LOCATION 11:00-11:15 Introductions Mess Hall 11:15-11:30 Chalkboard Game (12 participants – See how well you really do know a member of your family!) Mess Hall 11:30-11:45 Decorate Family Crest/Banner Mess Hall 11:45-12:00 Get in circle and explain to Mess Hall group at large what you put on your banner that is important to your family 12:00-1:00 LUNCH! (and Bingo Card distribution and completion) Mess Hall 1:00-2:30 The Challenge Outside; Field, etc. 2:30-2:45 The Singing Bee – Fill in the lyrics Mess Hall 2:45-3:00 Chorus Words Mess Hall 3:00-3:30 Line Dancing – Instruction and Activity Mess Hall 3:30-3:50 Giving Tree Activity; Distribute Hot Apple Cider and Hot Chocolate Mess Hall 3:50-4:00 Event Survey Distribution and Mess Hall completion Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 30 of 62 b. Participant Rights & Responsibilities During our event we had a poster stating our rights and responsibility for each participant. Those are listed below: ● It is your right to have a fun afternoon of activities ● It is your right to feel safe from threats and intimidation ● It is your right to choose to not participate in any event ● It is your right to participate in a drug and alcohol free area ● It is your right to receive help when asked for ● It is your responsibility to apply the “golden rule” towards fellow participants. ● It is your responsibility to listen to all faculty and volunteers for OMK ● It is your responsibility to participate actively and communicate with those around you. ● It is your responsibility to maintain a safe atmosphere for both yourself and your fellow participants ● It is your responsibility to ask for help when you need it In terms of consequences for not following rights and responsibilities we did not include any in our introductions. Having it as a family fun weekend it would have been unrealistic to stick with or enact any consequences. c. Schedule for Planners SET UP o Arrive at 7:30 Set up Registration Table in Mess Hall Hang up signs in Mess Hall – Lunch … Rights and Responsibility … Registration … Jammin’ Set up DDR/Guitar Hero/A&C Station Get Pens/Pencils/Nametags Ready Tape up signs (arrows – event names) Set up activities: o Obstacle Course o Cones at Key Ring Relay o Set our All Aboard o Set out Tarps o Set up HULA HOOPS o Get Duct Tape Strips Ready o Get poster board ready for family string write o Get PVC pipe / bucket / marbles ready o Trivia cards ready at station o Cones near Tree Counting o Mine Field – Boxes, mark area off with cones, utensils Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 31 of 62 Give volunteers a tour and hand them map and rules of their event Go over emergency equipment – first aid and fire extinguishers Check all puzzle pieces – make sure they are at each station – sample in mess hall EVENT START Introductions of the OMK 356 Team: All 356 Members be here at the Mess Hall Who we are Why we wanted to be there – Tell why we choose to work on OMK Tell what we are most excited about for today’s events Ask who was at the OMK Summer Camp and Explain the Title of the Day (WSJ) Explain that we will having them participate in activities that will put them in a jam and have a slamming and whamming time Thank Susan and Charlie Go over the Right and Responsibilities Poster Talk about plan for the day and go into next activity Chalkboard Game: All 356 Members be here and watch this activity 6 Adults and 6 Children Sit back to back Children explain to the partner how to draw the image they are given Child has printed out images Partners have chalkboard and chalk – need to listen to child and draw the image Audience can see the image and see what the adult is drawling Talk about how although you talk everyday sometimes communication between family members gets lost in translation! In the games today we will be working on teamwork! Family Crest: All 356 Members be here to watch this Explain to families that this crest should represent aspects of their life that they find important to them Examples: Trust, Reliability, Religion, Sports, Cultural Food, Each other, Pets, Music, Vacation Spots… Etc. Need Art Supplies ready – Markers, Stickers, Glitter, Pens, Pencils, Rulers Explain Family Crest: All 356 Members be here to watch this All family members will form one large circle Everyone will go around and explain the three parts of their family crest Distribute Nametags: All 356 Members be here to watch this – Figure out who will be distribute As the family talks about their banner walk up to them and distribute nametags – and a marker … they will be responsible for filling in their own name Thank everyone for explaining their crest Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 32 of 62 Let them know they can be reflecting on these things all day and when we gather at the end of the day we will once again reflect on what each family is thankful for Lunch Charlie is cooking Hamburgers/Hotdogs Baked Goods Chips Drinks Veggie Tray Bingo Cards Each person will receive a card while they are waiting for lunch While waiting for food and after eating they can walk around and mingle filling in their bingo card Clean up lunch Award a winner for filling in their Bingo card Begin to explain to the group at large about splitting into groups 6 Groups spilt up: 3 or 4 families per group Groups will be distinguished by stickers on their nametags Families within groups will be identified by color of the font THE CHALLENGE: 356 Members at your stations – YOU ARE IN CHARGE OF GIVING DIRECTIONS CHALLENGE: You have from 1 – 2:20 to collect as many puzzle pieces as possible. At 2:20 you need to head back to the mess hall for the Jamming part of today. Collect puzzle pieces from all 11 activities Explain about collecting puzzle pieces You will work towards completing the image as a team but more importantly with your own family We will explain how rules are posted at each station Volunteers will be near each station to give instruction, advice and tips They also will distribute the puzzle piece when you successfully complete the event Explain that Arts & Crafts and Musical activities will be available all afternoon: Rachel A&C Door hangers Musical Instruments Guitars Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 33 of 62 Sun Catchers Karaoke DDR Guitar Hero VOLUNTEERS ARE HEADING TO STATIONS DURING THIS EXPLINATION Planners will lead the groups to their starting location Gather everyone back in the mess hall at 2:30 and get ready for the MUSIC PORTION Singing Bee: Rachel Leads This Each team will sit at a table together We will distribute song lyrics to them and they must fill in the refrain as quickly as possible We need to print out all of the lyrics 2 songs per group – one kid and one adult Sing Off – Word Game: Jillian Leads This All six groups will be given a word Love, Dance, Sun, Stop We will need to have at least 7 examples of each word We will first demonstrate what we want them to do Given word love – you have a few seconds to come up with a song chorus that has that word in it Examples: Don’t STOP believing … STOP in the name of love … And I can’t STOP loving you … etc. …. Line Dancing: All 356 Members Demonstrate Chicken Dance, Cotton Eye Joe, Macarena Giving Tree: All 356 members say something you are thankful for with our group! Each family will make one (big) leave to put onto our community tree Explain that now reflecting back on spending the day with your family say a few things that you are thankful for You will be able to view this tree all weekend and know what you are thankful for Tree will be about 4/5 feet tall Each family is also working on the little leaves on their take-home family tree Hand out Apple Cider and Hot Chocolate and Surveys THANK YOUS!!!!! After the event The planners schedule when close to plan. In the beginning we stuck to the planner schedule very well. When it came to the challenge this is where we had some changes. Lauren and Margot were not at a station during the challenge portion of the event, they walked around from station to station and the mess hall to make sure everything was running smoothly and answer any questions if needed. Jillian was Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 34 of 62 floating back and forth between the mess hall and the challenge. After the challenge portion of the event went a little over time, not all of the families were able to finish all of the activities. Once we got all of the families to the mess hall, our schedule fell apart. We had several music activities, such as, singing bee, sing off and line dancing. We ran out of time to fit all of the activities in to the event. Also families were tired and just relaxing and making crafts, that were set up throughout the mess hall. Instead of having all three of those events we only did the line dancing. We decided to alternate line dancing and karaoke. The participants really enjoyed the karaoke, there for we decided to keep that open. All of the event planners and most of the volunteers lead the line dancing portion of the event. When leading the giving tree event planners and volunteers passed out the leaves but the event planners did not say what they were thankful for. After the thankful tree families were given ice cream cake and apple cider and asked to complete a survey. For the first portion of the event the schedule was fallowed fairly well, however the second portion of the event had some adjustments. Overall the entire plan worked and as a group the event planners were flexible and worked well with the necessary changes. d. Registration and Customer Relations For registration materials, basic information like names, ages, address and e-mail. Also, branch of service and special needs incase anything needs to be addressed, will be collected from the participants. Susan, our agency contact, started the registration process during the summer. Participants will need to pre-register for the event as there is no door registration. The registration deadline is October 27 and registration materials must be mailed or hand-delivered to the OMK office, there will be no phone or email registration because there is a $20 registration fee per family. Credits card payments cannot be accepted. Both registration form and fees (in the form of a check) need to be handed into the OMK office before the registration process can be started. All materials should be received by Susan in a timely manner because only about 75 participants can register. No late registrants will be accepted! Once participants have registered successfully, Susan will make a confirmation form. The first states the name and date of the event, the names of the people in the family that are registered, the balance due if any, and contact information. No tickets will be issued but the confirmation form will serve as a reminder of the event. The event is a weekend long event, participants will not or should not need to leave and re-enter the facilities. About 2 weeks prior to the event, Susan sends a detailed information pack that includes letter, agenda, packing list, medical forms, photo release forms, etc. This will help gather specific information on special needs and dietary restrictions/preferences. After the event: OMK thanked the participants for their dedication to our country, at the beginning of the event, as well as, the event was a way for OMK to say thank you. At the end of the event, OMK thank participants for participation of the event. I feel we were effective in thanking to participants. Especially in the beginning, it was a little emotional for some of the participants. Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 35 of 62 9. Staffing Plan A staffing plan enables every worker and volunteer to know where they should be, when they should be there, what they should be doing, and how they should be doing it. A properly implemented staffing plan will ensure a smooth running operation. a. Event Planner Job Descriptions Margot Nye: Title: Team Leader Responsibilities: Attire; White OMK shirt Checked each station to check progress Made sure event was running smoothly Skills Needed: Organization Communication Leadership Lauren Hosack: Title: Team Leader Responsibilities: Attire: White OMK shirt Answered any questions Make sure event ran well Skills Needed: Organization Communication Leadership Jillian Ritz: Title: Helium Hoop Facilitator Responsibilities: Attire: White OMK shirt Supervised the hula hoop stations Skills Needed: Leadership Communication Rules of the game Rachael Splain Title: Arts and Craft Facilitator Responsibilities: Attire: White OMK shirt Manage indoor crafts Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 36 of 62 Set up crafts Manage music stations Skills Needed: Organization Communication Leadership Mike McNally Title: Mine Field Facilitator Responsibilities: Attire: White OMK shirt Run Mine Field station Facilitate Mine Field Skills Needed: Know rules of Mine Field Leadership Communication Chris McKee Title: Magic Carpet Facilitator Responsibilities: Attire: White OMK shirt Facilitate Magic Carpet Skills Needed: Communication Leadership Rules of Magic Carpet Ride Josh Joll Title: Obstacle Facilitator Responsibilities: Attire: White OMK shirt Facilitate Obstacle Course Skills Needed: Leadership Rules of Obstacle Course Communication b. Volunteer Training Plan & Agenda We decided to recruit volunteers mostly through the RPTM program, many of whom were past or present RPTM 356 students. They heard of our event through RPTM 356 announcements or through other RPTM students, and were given instructions and directions through email. We were able to acquire a few others by other means as well. Rachael Splain’s family graced us with their ability to run karaoke equipment that they Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 37 of 62 provided. Rachael kept contact with them, ensuring they would be at the Seven Mountain Scout Camp on time. A local boy scout troop was eager to help when they heard of our event as well, and got in touch with us via Charlie, the camp manager. We unfortunately did not communicate with them prior to the event to give them any forewarning of what kinds of activities they would be assisting with. This was something that they showed some displeasure with. Volunteers’ training began with an introduction of our event, and what Operation: Military Kids purpose as an organization was. We then proceeded to telling them what activity they would be working at, and they received a rule sheet for the given station, and a map of the whole camp. They were then given a tour of our “Challenge” area, and a brief description of each of the activities. As they heard the description, and read the rules, they were encouraged to ask any questions about things not listed on the rule sheet or areas that were unclear. Some volunteers were in charge of facilitating whole activities by themselves, while others worked in support of planner. Those facilitating by themselves were came around to one final time before the start of the Challenge to ensure they had a complete understanding of their job. Those who worked in support of an event planner received their directions from that planner. One exception to the above description was the boy scout troop who helped. Since we did not communicate with them prior to the day of the event, they did not know to be there at the same time as the other volunteers. After the event, the first thing we would change would be how we did not communicate with the Boy Scout troop. We did not do our job as planners in letting them know what they would be doing, or when they should be there for training. We should have made contact with them previously for both their piece of minds, and for our records to have exact numbers. We also think that if we could, we would host our volunteer training previous to our event. Many of the volunteers had no responsibilities until 1:00 PM, and were required to be there at 10:00 AM for their orientation and training. This left them idle for much of the morning, which is not fair to them c. Volunteer Job Descriptions Katie Giampa Title: Line Up facilitator (The Challenge) Responsibilities: Wear Red, White, or Blue Facilitate Line Up Be positive Skills Needed: Rules of Line Up activity Leadership Communication Time Commitment: 5 ½ hours Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 38 of 62 Chain of Command: Lauren Hosack and Margot Nye Include Contact Person and information: Chris McKee Joe Vitalec Title: Name Write Facilitator Responsibilities: Wear Red, White, or Blue Facilitate Name Write Be positive Skills Needed Leadership Communication Rules of name write activity Time Commitment: 5 ½ hours Chain of Command: Lauren Hosack and Margot Nye Include Contact Person and information: Chris McKee Joan Serna Title: Face Painter Responsibilities: Wear Red, White, or Blue Paint faces Be positive Skills Needed: Creativity Communication Time Commitment: 5 ½ hours Chain of Command: Jillian Ritz Include Contact Person and information: Chris McKee Jenny Molini Title: Face painter Responsibilities: Wear Red, White, or Blue Paint Faces Be positive Skills Needed: Creativity Communication Time Commitment: 5 ½ hours Chain of Command: Jillian Ritz Include Contact Person and information: Chris McKee Mitch Guber Title: Obstacle Course Supporter Responsibilities: Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 39 of 62 Facilitate Obstacle Course Ability to work quickly Wear Red, White, or Blue Skills Needed: Leadership Communication Rules of the Obstacle Course Time Commitment: 5 ½ hours Chain of Command: Josh Joll Include Contact Person and information: Chris McKee Sheryl Hosler Title: Key Ring Facilitator Responsibilities: Wear Red, White, or Blue Facilitate Key Ring activity Be Positive Skills Needed: Leadership Communication Rules of Key Ring activity Time Commitment: 5 ½ hours Chain of Command: Lauren Hosack and Margot Nye Include Contact Person and information: Chris McKee Ryan Elliot Title: Mine Field facilitator Responsibilities: Wear Red, White, or Blue Facilitate Trivia Be positive Skills Needed: Leadership Communication Rules of Trivia Time Commitment: 5 ½ hours Chain of Command: Lauren Hosack and Margot Nye Include Contact Person and information: Chris McKee Mike Stein Title: Obstacle Course Facilitator Responsibilities: Facilitate Obstacle Course Ability to work quickly Be positive Wear Red, White, or Blue Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 40 of 62 Skills Needed: Leadership Communication Rules of Obstacle Course Time Commitment: 5 ½ hours Chain of Command: Josh Joll Include Contact Person and information: Dom Morgante Title: All Aboard Facilitator Responsibilities: Facilitating the All Aboard Ensuring Safety of participants Wear Red, White, or Blue Be positive Skills Needed: Spotting Rules of All Aboard Time Commitment: 5 ½ hours Chain of Command: Lauren Hosack and Margot Nye Include Contact Person and information: Chris McKee Alisha Babcock Title: Trivia Facilitator Responsibilities: Wear Red, White, or Blue Be positive Facilitate Trivia Skills Needed: Leadership Communication Rules of Trivia Time Commitment: 5 ½ hours Chain of Command: Lauren Hosack and Margot Nye Include Contact Person and information: Chris McKee Dave Hosler Title: All aboard facilitator Responsibilities: Wear Red, White, or Blue Be positive Facilitate All Aboard Skills Needed: Communication Spotting Rules of All Aboard Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 41 of 62 Time Commitment: 5 ½ hours Chain of Command: Lauren Hosack and Margot Nye Include Contact Person and information: Chris McKee Lisa Fifer Title: DJ Responsibilities: Wear Red, White, or Blue Be positive Involve participants in dancing and singing Skills Needed: Knowledge of equipment communication Time Commitment: 5 ½ hours Chain of Command: Rachael Splain Include Contact Person and information: Chris McKee Alex Cromer Title: Mind Field Responsibilities: Wear Red, White, or Blue Be positive Facilitate Mine Field Skills Needed: Leadership Communication Rules of Mine Field Time Commitment: 5 ½ hours Chain of Command: Lauren Hosack and Margot Nye Include Contact Person and information: Chris McKee Stacey Splain Title: DJ Responsibilities: Wear Red, White, or Blue Be positive Involve participants in music and dancing Skills Needed: Knowledge of equipment Communication Time Commitment: 5 ½ hours Chain of Command: Rachael Splain Include Contact Person and information: Chris McKee Jessica Cho Title: Tree Count Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 42 of 62 Responsibilities: Wear Red, White, or Blue Facilitate Tree Count Be positive Skills Needed: Leadership Communication Rules of Tree Count Time Commitment: 5 ½ hours Chain of Command: Lauren Hosack and Margot Nye Include Contact Person and information: Chris McKee Activity Facilitators needed to help with Operation: Military Kids’ Slammin’ Jammin’ Whammin’ event on Saturday, 13 November. Happy People, who are confident in interacting with a wide range of ages, are needed to introduce activities, clearly explain the rules of the station, oversee many individuals at once, and ensure safety is a number one priority. At the end of their facilitation, Facilitators will return to the Dining Hall, and will interact and help the participants as we complete our final activities and close out the event. Attire: jeans and a red, white, or blue outfit. Dress warm and in layers to be prepared for whatever weather comes in mid-November. Facilitators will report to Rachael Splain. Time Commitment: 30-minute introduction and orientation starting at 10:00 AM. Face Paint from 12:00PM to 3:20, and help clean up your station after. Contact Chris McKee at MJM5371@psu.edu for more information. Face Painters needed to help with Operation: Military Kid’s Slammin’ Jammin’ Whammin’ event on Saturday, 13 November. Happy people, who have a steady, artistic hand, are needed to face paint young children and bald adults, help manage the karaoke area, and oversee and help with Arts and Crafts throughout the day. At the end of the event Face Painters will assist in cleaning up the karaoke area, and will roll, rubber band, and give out posters to the participants. Attire: jeans and a red, white, or blue outfit. Dress warm and in layers to be prepared for whatever weather comes in mid-November. Facilitators will report to Rachael Splain. Time Commitment: 30-minute introduction and orientation starting at 10:00 AM. Face Paint from 12:00PM to 3:20, and help clean up your station after. Contact Chris McKee at MJM5371@psu.edu for more information. Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 43 of 62 10. Facility Layout Below is a description of the facility layout including; a map of the facility and a physical description of the facility. By visiting the facility early in the planning process, we gained an understanding of what kind of area we would have to work with. This helped us visually see the activities play out as we planned them. a. Description Seven Mountain Boy Scouts camp is east of University Park approximately 17 miles, and is accessed by taking Route 322 toward Harrisburg at 227 Sand Mountain Road, Spring Mills, PA 16875. Because the facility is outdoors, many of the walkways are gravel, and can be difficult for wheelchair accessibility. However, most buildings are wheelchair accessible, and this should not cause a problem for our event. Parking is conveniently located at the entrance to the Boy Scout facility for free. Restrooms and certain kitchen areas are both accessible to patrons. All of the camp has been open to our disposal, however, we will most likely set limits on where visitors can and cannot go, especially the pool. The living areas will be shared, which unfortunately creates opportunities for theft. Consequently, participants will be discouraged from bringing any valuable items to the event. The camp has more than ample space available for us to use given our limitation to 75 people. There are a number of different buildings, all of which can be used for events, storage, preparation, and for volunteer off time. We do not know of a sound system set up at the facility; however we will most likely have one for our use from one of the team members. Zoning regulations will not be an issue in our limiting of family attendance, however as stated above, OMK has limited the attendance to just 75. There is a plethora of indoor space, so rain should not affect most of our activities. The Seven Mountain Boy Scout camp has snow removal equipment that will enable participants to come and leave the facility. Because it is a Boy Scout camp, the facility has a natural outdoor theme. Almost all of the buildings are wooden, and are minimally furnished. The shared living and dining quarters provides a family like atmosphere that will add to our event. Due to the terrain, some people with physical disabilities may have a hard time moving around the site. The buildings are spaced out, which could cause discomfort in moving from place to place depending on the weather. Some previously planned activities are scheduled to be outside, and could be rescheduled or incorporated with our activities should the weather not cooperate. Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 44 of 62 b. Facility Layout After the event, We were lucky enough to not have to make any last minute changes to the layout of our event. Our team travelled to the site the day before the event to make sure that traffic would flow easily from one location to the next. We were pleased with our layout because we were able to make use of the field and the Dining Hall. In order to allow the traffic to flow smoothly from one area to the next we put up directional signs. We also used our volunteers to assist participants from the Dining Hall to the field where the Challenge was held. The volunteers also assisted in accompanying participants from station to station at the field. As our volunteers arrived Lauren and Margot gave them a short tour of the facility so they would know where to take the participants. After the event, we decided would not make any changes to our facility layout because we made very good use of the facility. During the event we were able to set up some areas while participants were at another. With our time frame and circumstances we feel that our facility layout was at its best. Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 45 of 62 11. Risk Management Plan The following describes our risk management plan. We have identified how our team informed participants for the rules, listed who was responsible for safety items, and included our risk management plan. a. Participant Rules and Policies To advise participants of our rules for the day we made a poster that listed them. Incase participants did not see the list; we decided to also announce the rules at the beginning of the event. By doing this we eliminated any possibility that they participants could say that they were not aware of the policies and expectations. b. Facility and Equipment Safety Checklist Items to be Checked for Safety First Aid Kit fully equipped, accessible Fire extinguisher visible, free of obstructions Refrigerator cold Participant Rules visibly posted Clean up materials available Who is Responsible? Comments Josh Chris Check with Susan Check with Susan Rachel Margot Jillian Check with Charlie Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 46 of 62 Check with Charlie c. Overall Risk Management Plan Bad weather Level of Risk (low, medium, high) Medium Dangerous Equipment Low Overcrowding Low Poor Management Medium Participants under influence of alcohol or drugs Planners or volunteers under the influence of alcohol or drugs Staff (also volunteers) without adequate training Low Identified Risks Low High Management Plan (steps taken prior to event to minimize risk) Contingency Plan (planned response during event) Watch the weather Adapt program Check equipment (wires, stability, etc…) Split into smaller groups Know your role Know others’ roles “No Alcohol” Policy Do not serve alcohol Clear rules “No Alcohol” Policy Rules during training Bring everyone inside Begin backup games Fix the problem Discontinue use Guide groups to their stations Speak up if you see something being done wrong Ask them to sit out Call police if necessary Sit them out Call police if necessary Set them aside Find out what’s wrong Correct if possible Call the police Take action Break up fight Call police if necessary Throw out spoiled food Use non-spoiled food Use epi-pen Call an ambulance Call parent Ask for photo identification Ask those blocking exits to move Monitor exits Tell everyone to stay calm Take out flashlights and candles Go outside Terrorism Low Have everyone attend volunteer training Contact those who don’t Screen participants Fighting Medium Clear rules Food spoilage Low Food allergies High Check expiration dates Keep refrigerator cold Medical history form Non-custodial parent Low Have parents identify guardian prior to event Blocked exits Medium Have exits clearly marked Power outage Medium Check with Charlie Have flashlights/ candles Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 47 of 62 Identified Risk Level of Risk (low, medium, high) Low Management Plan (steps taken prior to event to minimize risk) Contingency Plan (planned response during event) Check with Charlie Have cell phones Use cell phones Medium Fire Low Clear schedule Volunteers to guide participants Secure flammable materials Weapons on premises Low Access to medications (OTC or prescribed) Low Provide First Aid Call an ambulance if necessary Have extinguisher readily available Call 911 Ask for the weapon Call the police If they did not, ask politely for them to do so Phone outage Injured Participant d. “No Weapons” policy Clear rules Medication should be checked in with OMK Release Forms / Waivers (if applicable). Participants and volunteers were required to sign photo release forms which they did upon arriving. This allowed Operation: Military Kids to use the participant’s photos in future marketing and publicity endeavors. *Due to the confidentiality of our Military Family participants as well as our volunteers we were unable to obtain copies of these release forms. Our agency contact Susan is in possession of all of this paperwork. Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 48 of 62 12. Budget This is a summary of our budget from the Operation: Military Kids event. It includes the event planners, peer mentor, agency contact, and volunteers estimated hours and cost of pay. It also includes a brief summary of the additional costs of the event. For example the food and beverage and facility cost. a. Budget Spreadsheet. Budget for Operation: Military Kids Personnel # Hours / semester 112.75 Chris McKee 100 124.75 Mike McNally Josh Joll 136.25 130.25 108.5 134.25 Event Planners Cost Out of Pocket Job Title In-Kind $1,353 $1,353 $1,200 $1,497 $1,200 $1,497 Lauren Hosack Margot Nye Rachael Splain Jillian Ritz Magic Carpet facilitator Mine field facilitator Obstacle course facilitator Team leader Team leader Arts & Crafts facilitator Helium hoop facilitator $1,635 $1,563 $1,302 $1,611 $1,635 $1,563 $1,302 $1,611 50 50 Pat McGlaughin Susan Smith Peer Mentor Agency Contact $600 $850 $600 $850 7.5 7.5 7.5 Volunteers Katie Giampa Jenny Molini Mike Stein $60 $60 $60 $60 $60 $60 7.5 7.5 7.5 7.5 7.5 7.5 7.5 7.5 Joseph Vitalec Joan Serna Jessica Cho Ryan Elliot Alex Cromer Dom Morgante David Hosler Mitch Guber $60 $60 $60 $60 $60 $60 $60 $60 $60 $60 $60 $60 $60 $60 $60 $60 7.5 7.5 7.5 7.5 Lisa Fifer Stacey Splain Alicia Babcock Sheryl Hosler Line up Facilitator Face painter Obstacle course facilitator Name write facilitator Face painter Tree count facilitator Trivia facilitator Mine field facilitator All aboard facilitator All aboard facilitator Obstacle course facilitator Dj Dj Trivia facilitator Key ring facilitator $60 $60 $60 $60 $60 $60 $60 $60 Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 49 of 62 Total In-Kind $12,511 $324.50 $298 $3887.62 $355 19 families at $20/ per family. Personnel Travel 642.5 miles @ .505 / mile Food & Beverage Other Equipment & Supplies Building & Facility Use INCOME (# participants at $) TOTAL b. Out of Pocket $10.50 Total $12,511 $325.50 $298 $3,898.12 $355 -$380 $20,093.42 Budget Narrative Personnel: Seven event planners were on our team, and see below for how many hours each worked individually throughout the semester. Our event planners worked a total of 946.75 hours which calculated at $10 an hour came to a total of $10,161. A total of 14 volunteers worked about 7.5 hours for $8 an hour, a value of $840. We only received three of Mike McNally’s time sheets so we estimated the he spent about 100 hours on the event. Our peer mentor did not fill out any time sheets so we estimated the number of hours that he spent on our event at 50 hours. We took into consideration the hours he spent in classes, at our out of class meetings, at meetings with our professor and at the actual event. His 50 hours at $12 an hour came out to be $600. Susan advised us that she work about 50 hours so we calculated our agency contact for 50 hours at $17 for a total of $850. The total personnel costs were $12,511. Travel: Between our agency contact, peer mentor, event planners, and volunteers we had accumulated about 642.5 miles to and from our site, to and from meetings, and to solicit and pick up donations. Margot also returned home in order to pick up supplies for the event. It was about a 20 mile drive from State College. The total travelling costs were $324.50. Food & Beverage: Hotdogs and hamburgers were the options for lunch. We used 220 hotdogs and hamburgers were left over from the spring OMK event. Dairy Queen also donated all of the buns and an ice cream cake. We bought 12 dozen cookies from Eat N Park at half price and allowed the participants to decorate them. We had assorted chips and pretzels as well. The drinks were supplied by the camp as well as the salad bar. The total for food and beverage came to $298 in kind donations. Susan was able to use grant money for most of the food and beverage. Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 50 of 62 Equipment & Supplies: Our team had many different arts and crafts, and team building activities. Rachael’s family donated their karaoke equipment for the day. Her family doubled as our DJ. We calculated the price of a DJ into our S&E list and our total came to $3,608.89. The Operation: Military Kids agency was able to donate many supplies for the arts and crafts area and the team building activities outside. Between each of our team members, OMK, Kathleen, friends and family we were able to come up with all but a few items from things we had lying around our houses. Prizes & Giveaways: We did not have any prizes but participants were able to take their crafts and an “Ultimate Nittany Lion” poster which were donated by LateNight-Penn State White Building. We estimated the value of these prizes at .50 each, about $100 total considering that there were 200 posters. Building & Facility Use: The use of the Seven Mountains Boy Scout building and grounds was donated by Juniata Valley Council to Operation: Military Kids. During the day, our team used the athletic field, kitchen, and dining hall. The rental prices were listed on the Juniata Valley Council website. The kitchen included the use of the salad bar, juice dispenser, and coffee machines. It also included all of the dishes, silverware, cups, and staffing. The total came to $355. Income: There were 19 families registered for the event and each family was charged a registration fee of $20. The total income was $380. TOTAL: The total money that would have been needed without donations would have been $17,089.62. Once the $380 that was made from the participant’s registration fee was subtracted from the total amount came to $16,709.62. Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 51 of 62 13. Evaluation The only way to improve a group’s production is through feedback, and can be easily gained through surveys and evaluations given to participants. Listening to these and responding to them through changes in future events is a great way to cater to the needs and wants of participants. a. Review of Goals & Objectives Outcome Objective 1: 70% of the Military families in attendance of the Operation: Military Kids Family weekend on November 13, 2010 will have met a new military family and have created a connection or bond with that family. A bond or connection that they plan to continue after the weekend event, as measured by a survey completed at the end of the event. Results: 87% of the children who completed the survey agreed that they made a new friend at the event; however, only 40% of the adults surveyed said that they were either “likely” or “very likely” to contact a family they met at the event after returning home. The team was able to get families to bond with one another but had difficulty getting those bonds to translate to life away from the camp. Outcome Objective 2: 45% of the participants at the 11/14 Operation: Military Family Weekend Camp will increase awareness of other families in the state of Pennsylvania that are also military families as measured by our survey distributed at the end of the event. Results: 85% of those surveyed said they felt more aware of other military families in Pennsylvania. The survey results almost doubled the percentage indicated by the team in the objective. Outcome Objective 3: 45% of participants at the 11/14 Operation: Military Family Weekend Camp will increase their knowledge of programs and events sponsored by OMK by identifying two OMK programs offered, measured by our survey which will be distributed at the conclusion of the camp. Results: The team was not able to accurately measure this outcome objective using the responses to survey questions. The only questions relating to future events offered by OMK asked in what ways the participants thought future events could be improved. Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 52 of 62 Process Objective #1: How the event will benefit the sponsoring organization: A team of RPTM 356 students will plan, promote, implement and evaluate a family bonding event for Operation: Military Kids on November 13, 2010 at Seven Mountains Scout Camp as measured by a family evaluation survey completed at the end of the camp on Sunday. Results: The team did plan, promote, implement, and evaluate a family boding event for Operation: Military Kids on November 13, 2010, and the fact that surveys were returned with positive results shows that the event was a success. Process Objective #2: # of Participants: At least 75 participants will pre-register for OMK Family Weekend by Wednesday, 27 October as measured by the registration form of our agency contact, Susan Smith. Results: A total of 19 families ranging from 2-6 people per family pre-registered for the event by the date mentioned in the process objective; however, only 16 of these families showed up for the Wammin’ Jammin’ Slammin event. Process Objective #3: Promotional Materials: Team members of the 356 OMK team will invite the Daily Collegian and the Centre Daily Times to come and view our event to help promote Operation: Military Kids in general. This will be measured by email invitations to reporters on both newspapers. Results: Mike McNally contacted both the Daily Collegian and the Centre Daily Times and asked them to cover the Operation: Military Kids event on November 13th, 2010. He was able to get the Centre Daily Times to attend but, after multiple calls and emails, did not hear back from the Daily Collegian. Process Objective #4: Budget Proposal: The team members of RPTM 356 OMK will develop a budget for our event by October 31st during an outside of class meeting to determine what equipment we need to budget for as measured by our completed budget. Results: Jillian Ritz worked on the budget proposal, but was not able to complete it by October 31st. The team did not actually finalize the plans for the entire event until November 8th. Once this was accomplished, the budget proposal was promptly completed. Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 53 of 62 Process Objective #5: Participant Satisfaction: At least 75% of the Operation: Military Kids Family Weekend Campers on November 13th 2010 at Seven Mountain Scouts Camp will indicate “Satisfaction” with our event as measured by a survey at the conclusion on the camp on Sunday morning. Results: There was only one response (to Lunch Food & Beverage) which was not either “Satisfied” or “Very Satisfied.” A total of 99.4% of the responses to the “Please rate your satisfaction with the following:” section were either “Satisfied” or “Very Satisfied.” Process Objective #6: Volunteer Help: We will recruit 8-10 volunteers (either Boy Scouts or fellow 356 class mates) October 30th, and hold a volunteer training on November 6th, as measured by attendance records. Results: The team members were able to recruit 15 volunteers by November 8th. We did not hold a volunteer training session which is again accredited to the fact that we only just finalized our event plan the week before the event. We were able to give job descriptions to the volunteers prior to the event starting, and they were given ample time to ask questions. Process Objective #7: Solicitation of External Donations or Sponsors: The members of the 365 OMK team will solicit a minimum of 6 local companies in the State College and Bellefonte areas by November 1, 2010 as measured by the number of donations that we have received by November 8, 2010. Results: The OMK team was able to collect donations from 6 local companies and/or organizations by November 8th. This was the minimum amount, but the process objective was achieved. Other monetary and equipment assets were received through private donations by this time as well. Process Objective #8: (2-3 other objectives of your choice) By November 6th 2010 we will have received $100 worth of donated food and supplies from at least 4 different businesses as measured by our sponsorship plan. Results: The team did not receive $100 worth of donated food and supplies by November 6th; however, $205 was acquired in monetary donations by this date which was used to purchase food and supplies. Therefore, the team considers this process objective to have been accomplished. Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 54 of 62 Process Objective #9: (2-3 other objectives of your choice) We will offer 6 different activities that span across many different genres to spark interests of all participants at the OMK family weekend which is held at Seven Mountain Scout Camp on November 13th 2010 as measured by our schedule of events. Results: The Challenge offered 11 different activities outside which ranged from extremely light to challenging physical activity and from very little to extensive strategic planning. There were a variety of Arts & Crafts, music, and dance activities as well which were carried out indoors. This process objective was easily completed by the team through their event planning and demonstrated by the schedule of events. Process Objective #10: (2-3 other objectives of your choice) All members of the 356 Operation: Military Kids Team will show their knowledge of either sports, situational problems, or music related trivia and activities on November 13th during our event as measured by the group games that we will be instructing to increase our participants’ attitudes and enjoyment. Results: The team members were all adept in running the stations and events at the Wammin Jammin Slammin event on November 13th and showed advanced proficiency in the areas of sports, situational problems, and music related activities. This process objective was evaluated by the team members themselves while they watched how easily one another were able to lead the events given to them. b. Survey Instrument OMK decided to do two anonymous, written evaluations of this event which allowed for a survey for both the children and the adults in attendance. We did this because the event was based around strong family ties, so knowing what both the adults and children in the family felt was important to us. The surveys were administered at the end of the day because the participants needed to experience the event in its entirety before responding. The adult survey included three sets of Likert scale questions (14 concepts in total being rated), one yes or no question, and two open-ended questions. The Likert Scale questions covered topics ranging from if the participants would keep in contact with other families to how satisfied they were with individual parts of the event. The written response questions asked the respondents about suggestions for future OMK events and what would make these events more enjoyable for everyone involved. The children’s survey was a little easier to follow and fill out because we didn’t want to confuse the younger participants. There were 7 Likert scale Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 55 of 62 questions which used smiley faces in order to represent the range from “Really Disagree” to “Really Agree.” These questions rated concepts ranging from if the children had fun at the event to if they enjoyed spending time with their family. There were also three open-ended questions which asked the children about things they learned about themselves or their family and what they would like to do in the future. At the end of the children’s survey we asked their age. In some cases parents assisted their children with the survey because children were too young to complete the survey on their own. c. Survey Results The following tables are the cumulative results of all of the surveys which were returned by participants at the Wammin Jammin Slammin event. After each table is a description of the values and the important inferential statistics related to them. Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 56 of 62 Adult Survey Results How Likely are you to Participate If…? Rate Satisfaction Respondent ID How Likely to Contact Families More Time Scheduled Differently More Options Better Options Lunch Food & Beverage Arts & Crafts 1 1 4 4 4 4 3 2 4 5 5 5 5 4 3 3 5 5 5 5 4 4 3 5 5 4 5 1 5 4 4 4 4 6 5 5 3 5 3 3 7 5 5 5 4 5 4 8 5 5 5 5 5 4 9 2 3 3 4 4 4 10 3 5 5 5 5 3 11 4 5 3 3 3 4 12 3 5 5 1 1 4 13 1 5 5 5 5 4 14 3 1 2 1 1 4 15 4 5 5 5 5 3 16 1 5 5 5 5 2 17 4 5 5 5 5 4 18 4 4 4 4 4 4 19 3 5 5 5 5 4 20 2 4 4 5 5 3 *How Likely (first 5 columns): 1=Very Unlikely, 2=Somewhat Unlikely, 3=Unsure, 4=Likely, 5=Very Likely *Satisfaction (last 2 and next table): 1=Very Dissatisfied, 2=Dissatisfied, 3=Satisfied, 4=Very Satisfied Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 57 of 62 4 4 4 4 4 3 3 4 4 4 4 4 4 4 4 4 4 4 4 3 Adult Survey Results Continued: Rate Satisfaction Opportunities Leadership Assistance to Meet other Opportunities Outdoor Music of PSU of Military for Family Activities Activities planners Volunteers Families Bonding 3 3 3 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 3 3 4 4 3 3 4 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 3 3 4 4 3 4 4 3 4 4 4 4 4 3 4 4 3 3 4 4 4 4 3 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 4 3 3 3 3 3 3 *Respondents follow same format as above More Aware Variety of of Activities Military Provided Families 3 1 4 1 1 1 1 1 1 1 4 4 1 1 1 4 1 4 1 1 4 2 4 1 1 4 1 Total Number of Respondents: 20 Number of Complete Surveys: 8 Number of Surveys Missing Data: 12 Feedback: 85% said they felt more aware of other military families in PA 40% are either “likely” or “very likely” to contact a family they met at the event 99% were either “Satisfied” or “Very Satisfied” with those areas stated in the survey Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 58 of 62 Children’s Results I would like to do another event like this I liked I met I liked the Respondent New the Arts outside ID I had fun Friends & Crafts activities 1 4 4 4 4 2 4 4 3 4 3 4 4 4 4 4 4 2 4 4 5 4 2 4 4 6 4 4 4 4 7 4 4 4 4 8 4 3 2 4 9 4 4 3 4 10 4 4 4 4 11 4 4 4 4 12 4 4 3 4 13 4 3 4 4 14 4 4 4 2 15 4 3 4 4 * 1=Really Disagree, 2=Disagree, 3=Agree, 4=Really Agree 4 4 4 4 4 4 4 3 4 4 4 4 4 4 4 I enjoyed spending time w/ my family 4 4 4 3 4 4 4 4 3 4 4 4 4 4 Total Number of Respondents: 15 Number of Complete Surveys: 14 Number of Surveys Missing Data: 1 Feedback: 87% at least “Agreed” that they made a new friend at the event 100% “Really Agree” that they had fun at the event 100% “Really Agreed” that they enjoyed spending time with their families Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 59 of 62 I think the Penn State Students deserve an A for their Event 4 3 4 4 4 4 4 3 4 4 4 4 4 4 4 Reflect The team sees the survey as an essential tool for evaluating our event as a whole and whether or not our objectives were achieved. The survey accounted for most of what we were looking to measure, but it fell short in measuring one key concept. The survey did not ask the participants about any upcoming OMK events, so our Outcome Objective #3 was not answered. This was essentially due to a lapse in memory when creating the survey, for this objective was simply not accounted for when developing questions. The objectives that the team set initially were actually quite attainable. The first drafts of these objectives were lofty aspirations, but they were much more feasible once the team refurbished them; however, the team believes that it still could have reached most of the original goals as well, despite their difficulty. The survey could have been improved in a few ways. For one, the team could have gone over it extensively to make sure that all of the outcome objectives and process objectives which depended on the results of the questionnaire were covered the concepts queried on the survey. There were also a few errors on the survey such as a randomly placed “Somewhat” on the first question. The last option (Variety of activities provided) on the “Rate your satisfaction” section did not have any numbers in the selection areas. Many respondents did not answer this question. Also, question number 3 was a little difficult to pick out as one read through the survey, so some respondents missed this question entirely. These two errors are the reason for the high number of incomplete adult surveys. Please refer to all completed surveys in Appendix: m Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 60 of 62 14. Recommendations After successfully completing our Operation: Military Kids Event and looking back on the day of we have several recommendations we would give to anyone planning this event in the future. The students present at our debriefing meeting on December 06, 2010, were Margot Nye, Rachael Splain, Christopher McKee, Josh Joll, Lauren Hosack, Mike McNally, and Jillian Ritz. Our agency contact, Susan Smith, and our professor, Kathleen Raupach, were also there. Susan kicked off the meeting by telling us that we did a great job. Susan told us that families really enjoyed our event and had a great time. The participants were asking about next year’s event before they had even left this year’s event. Susan did give our team constructive criticism and advised us to allow more time for our volunteers to become familiar with our event and their job duties. She gave an example that the troop leader was continuously e-mailing her and asking what the scouts would need to prepare for but she unfortunately was not able to give him any information. She also recommended that we make sure all sponsors are included and mentioned on the sponsorship sign because the Mifflin Chapter of the Pennsylvania Association of School Retirees had representatives at the event, but unfortunately the Center County Chapter was forgotten on our sponsorship sign. Kathleen also told us that she was impressed with how well the event came together considering it took us so long to get the ball rolling. She thought we came together very well in the last two weeks and put in a lot of effort. After seeing our posters for a second time, she realized that they were much neater than what she originally had thought and told us she would re-grade that section of our event grade. Kathleen thought our opening was great the way that we shared why we wanted to be a part of Operation: Military Kids. We were commended on our energy levels for the day based on the fact that we looked like we were enjoying ourselves. Susan said that it was great because it made the event more enjoyable for the families because they could pick up on our energy and grateful attitudes. We discussed improvements and mentioned it would have been helpful if Susan did not plan massages and other activities during the 356 event. She also left out her arts and crafts during the day which made it difficult to catch everyone’s attention. If we were to do the event differently we would probably send out weekly reminders of what needs to be done by when. One of our biggest problems was that once we all signed up for the assignments we would forget to do them. We also did not do a good job of resubmitting the assignments for full credit. We were able to complete all of the planning within two weeks but it would have been much less stressful if we had finalized our schedule of events earlier. 1. Finalizing the schedule of events earlier would be very helpful because once you know WHAT you’re doing at the event everything else is much easier to come together. 2. Don’t plan other activities/programs during the 356 event. 3. Allow some time for rest if it is another weekend long event, it was very difficult to keep everyone engaged during the entire 5 hours. 4. Have more activities for the teens because they felt like there was not much geared toward their interests. 5. Complete more site visits. It was difficult to plan for our event because we had forgotten what our site looked like and we did not know what we were working with. Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 61 of 62 6. Do not make it more than the required time. 7. If you do team building activities again, give them an incentive for completing each one. It seemed as if some families just didn’t want to do the activities. 8. Develop a concrete meeting time every week to make sure everything is getting completed on time. Operation: Military Kids Whammin’ Slammin’ Jammin’ Page 62 of 62