2.2.2_IG_WS_diagnostic_software

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IT Essentials: PC Hardware and Software v4.0 Chapter 2 – Worksheet/Instructor

2.2.2 Worksheet: Diagnostic Software

Print and complete this worksheet.

In this worksheet, you will use the Internet, a newspaper, or a local store to gather information about a hard drive diagnostic program. Be prepared to discuss the diagnostic software you researched.

1. Based on your research, list at least two different hard drive manufacturers.

Answers may vary. Examples – Western Digital, Seagate, Hitachi

2. Based on your research, choose a hard drive manufacturer. Does this manufacturer offer hard drive diagnostic software to go with their products? If so, list the name and the features of the diagnostic software.

Answers may vary. Example answers below.

Manufacturer: Western Digital

Software Name: Data Lifeguard Diagnostic for Windows

File Name: WinDLG.zip

File Size: 4.25 MB

Version: Version 1.09.01

Publish Date: October, 2006

Description: This is a Windows version of the Data Lifeguard Diagnostics utility. The utility can perform drive identification, diagnostics, and repairs on a Western Digital

FireWire, EIDE, or USB drive. In addition, it can provide you with the drive's serial and model numbers.

Cisco Systems, Inc. 2007 Page 1

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