Process for ordering via e-mail

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PROCUREMENT SERVICE
PROCESS FOR ORDERING GOODS/SERVICES
VIA E-MAIL
STEP 1
Are electronic ordering systems operational?
YES – Continue with automated process
NO – Revert to manual process
STEP 2
Is your requirement available via the NHS Supply Chain Catalogue?
YES
NO
Input to NHS Supply Chain On-line
STEP 3
COMPLETE A NON-STOCK REQUISITION
If access and training has
not yet been provided for
on-line ordering please
contact Janet Rawcliffe on
01254 735954
The following information must be completed in full. Failure to
comply with these instructions could result in delays when
placing/receiving your order:
o
o
o
o
o
Correct transfer point and department name
Correct financial code
Full details of your requirements (item description, price,
quantity, unit of issue, and name & address of supplier if known)
Name and contact details of the requisitioner. Correctly
authorised by the authorised signatory/budget holder
Please include copies of any quotations/samples etc, if
applicable. Contact Procurement if you require
assistance
STEP 4
FORWARDING TO PROCUREMENT
o
o
Scan requisition
E-mail the requisition to Procurement using the e-mail
address
Procurement.Requisitions@ELHT.nhs.uk
o
**Please be aware of Standing Financial Instructions
relating to the value of your order**
SUMMARY OF QUOTATIONS AND TENDER LIMITS FOR ALL ORGANISATIONS ARE AVAILABLE ON OUR WEBSITE
East Lancashire Procurement Department
SUPPLEMENTARY INFORMATION
Assistance from the Procurement department
Please do not hesitate to contact the Procurement Department for assistance to source products and obtain
quotations
Confirmation Orders
Confirmation Orders should only be used in exceptional circumstances; such as a medical emergency where goods
are required for a next day delivery. Should a confirmation order number be issued, it is the responsibility of the
department requesting the confirmation order to ensure that a completed non-stock requisition is forwarded to the
Procurement department to ensure that the invoice can be paid.
Delivery Lead Time
Please have realistic expectations regarding ordering and delivery timescales. The typical lead time for non-stock
goods is 3–6 weeks.
Delivery Notes
Please sign and return all delivery/goods received notes to Stores or receipt electronically immediately after you have
received your goods. If you have a problem with delivery please contact the Procurement Helpdesk on 01254 733173
Financial Year End
Please be advised that financial year end is a particularly busy period for the Procurement Department and
Suppliers. Whilst the Procurement Department endeavour to process every requisition received in a timely manner;
Suppliers have limited capacity to meet demand due to the volume of orders they receive at that time of year. It is
advisable that you plan your year end expenditure as much as possible to avoid disappointment.
Major Purchases/Capital Orders
Please refer to the Procurement Guide, `Process for Ordering Capital Equipment`. Please involve the Procurement
Department at the earliest possible opportunity. Procurement will be able to advise on correct processes/procedures,
compliance with Standing Financial Instructions (SFI`s), and Public Sector Procurement Law. Failure to do so could
result in major delays in the process at a later stage.
East Lancashire Procurement Department
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