SUSAN NESSARI
2530 Charlotte Street
Kansas City, MO 64108-2711
SusanNessari9@yahoo.com
http://www.linkedin.com/in/nessari
(816) 582-6383 (c)
Summary: Technical Business Intelligence Analyst experienced in Systems Development Application Lifecycle
Model (SDLC) and in Extract, Transform and Load (ETL), Analyzing user requirements/procedures automating and
improving existing systems, including testing implementing strong access control measures and developing custom
solutions.
Professional Experience:
Data Analyst,
Hallmark Digital, Kansas City, MO
04/ 2013 – 06/2013
• Research data architectural directions then gather and document data requirements in data models, data flow
diagrams, and other supporting documentation.
• Collaborate with development and DBA teams on design for new, and the extension of existing databases then
develop data mapping documents for database/system upgrades
• Analyze business requirements and gather data requirements to build complex logical data models
Quality Assurance,
AdHoc Biometrics, Kansas City, MO
11/ 2012 – 2/2013
• Build stored procedures in MySQL to test software working with .net developers to evaluate interface between
hardware and software
• Write Create an insert/select/delete/update Routines in MySql and how to call them to pass parameters and
performance requirements, then direct software programming and development of documentation.
•
Recommend ways to control or reduce risk. Gather risk-related data from internal or external resources.
Identify and analyze areas of potential risk to the assets, earning capacity, or success of organizations.
Systems Analyst,
A division of Burlington Consultants, Kansas City, MO
10/2011-09/2012
• Create, modify and execute SQL & TSQL queries, scripts and stored procedures, Import, map and load MLS
data using proprietary data mapping tools (ETL)
• Perform quality assurance tasks on converted data, Perform routine and custom data maintenance tasks for
existing customer base
• Provide users with technical support for computer problems. Manage databases, websites, and backup security.
Expand then modify system for upgrades and patches to improve work flow.
• Test, maintain, and monitor computer programs, and systems, including coordinating the installation of
computer programs and systems
Business Analyst II,
Commerce Bank, Kansas City, MO
4/2005-9/2011
• Wrote database queries using various database technologies including SQL, Oracle, DB2, Microsoft Access,
and Excel
• Business process analysis, workflow design, data analysis, user interface design. Documented requirements
with use cases and wrote test plans for unit testing in the Risk Management Group
• Designed, created and implemented Business Objects Universes for business units
• Created then modified and PL/SQL queries, scripts and stored procedures
• Produced and executed test plans, process flows including BOBJ Crystal Reports Used Informatica Power
Center for (ETL) extraction, transformation and loading of data from heterogeneous source systems
• Strong customer relationship management skills; incorporated multifaceted Business Object universes using
Agile business rules with database structures. Functioned as a project liaison between developers and business
leaders
• Gathered agile data model methodology requirements then shared in Conceptual, Logical and Physical data
models. Coordinated then performed UAT system tests; ensured applications/data marts delivered functionality
identified in legacy data dictionary
•
Documented application and data mart development then facilitated conversion process. Automated report
writing processes in several database tool sets
PeopleSoft Consultant,
JM Neil, H&R Block, Kansas City, MO
12/2004-4/2005
• Established values for database parameters. Used established standards and guidelines to chart the use of
Accounts Receivables & Account Payable software
• Responsible for data conversion from Legacy software to PeopleSoft software; measured usability standards,
increased efficiency of internal controls, scrubbed data as needed, improved work flow, production and speed
Oracle Consultant,
Pro Staff, Sprint PCS Overland Park, KS
3/2002-11/2004
• Developed data models, described how data elements are used, followed company procedures specified by
users, created templates, customized data integrity and process improvements using KPI’s. Wrote technical
manuals/SOP/best practices then trained staff in newly converted ERP Oracle software
• Monitored scheduled ETL jobs and worked with IT staff to resolve Practical Extraction issues
• Tested, created, compiled, recorded, maintained conversion process. Adapted software to user environment,
tracked inventory, stored then retrieved data, wrote cross-application menus which improved Financial & Sales
reporting
Auditing Analyst,
Procter & Gamble, Kansas City, KS
9/1998-1/2002
• Develop Performance measurement for quantitative benchmarking used by Total Quality Management
(TQM/Lean Six Sigma) teams
• Business process improvement using Quality Improvement Teams (QIT) and Just In Time (JIT) methods.
Coordinated customer service/management and procurement of sales orders
• Audited books and posting batches. Used fixed assets in accounts payables and receivable to track losses.
Implemented three new procedures resulting in lower processing costs
• Programmed transactions via salary entries, charge back expense reports, financials, and fiscal closings.
Reviewed internal controls resulting in one less AR position
• Created and help lead self-directed work team for Y2K conversion and emergency response
Computer Proficiencies:
Operating Systems: Windows 95-7, DOS, Linux, UNIX, OS/390, OS/400, Apache Tomcat
Languages: Oracle PL/SQL, TSQL, MySQL, SQL Server, DB2, Ruby on Rails, Visual Basic, HTML, VBscript,
XML, XSL, MongoDB, .retf, Limited Experience with VB Script/JavaScript; VBA, C# & C/C++
Software Applications: Oracle 8i-11i, Websphere, J2EE, SAP Business Objects, People Soft, MS SQL Server,
Crystal Reports Windows PC Software, Microsoft Office Software including Project, Visio, SharePoint, TFS,
Visual Studio and Access, ACCPAC, AS400, MAPICS, Benthic, FRx Financial Reporter, Data Keeper, Form Tool,
Key Form, DiCom, Monarch, OnDemand32, IBM Content Manager, Shaw, Systems 4.3, FTP Software, Ultraedit,
PKzip, Adobe\Acrobat, Lotus 1-2-3, Bugzilla, Quest Software/Toad, Informatica, Power Designer, AQT,
Photoshop, FrontPage, 1stPage, Active Server Pages (ASP), Web Servers Explorer, Mozilla, Apache & Netscape,
CRISP, Total System Services (TSYS)
Methodologies / Frameworks: Agile, SCRUM, Rational Unified Process (RUP), Extreme Programming, Kaizen,
Unified Modeling Language (UML/Kimble), Test/Feature Driven Development, Remote Terminal Server using
Information Management System (IMS) with other data structures such as Virtual Storage Access Method (VSAM)
& Indexed Sequential Access Method (ISAM), Rational Team Concert, Borland, SDLC Application Lifecycle
Model (ALM), Zachman, ISO-9000, ITIL, RETS Standard, PMI PMBOK
Education:
Bachelor of Arts, University of Missouri at Kansas City, Kansas City, Missouri
Continuing Education in General Business and Information Technology, Metropolitan Community College/ Johnson
County Community College, In addition to various on-line and on-site conferences and training classes