MA.PHIA D. JUCAL Address : Tel. No. Mobile No. Email : : : 124 Pag-asa St., Mandaluyong City 534-3373 09237178401 phia_0428@yahoo.com CAREER OBLECTIVES : To grow with the Company/Corporation as a good employee, practice my craft and develop knowledge and skills by acquiring essential work experience(s) necessary for growth and improvement of oneself and also of the Company/Corporation, and earn extra income to support myself and my families increasing needs. EDUCATIONAL BACKGROUND TERTIARY : Bachelor of Science in Engineering Major in Computer Rizal Technological University Boni Avenue, Mandaluyong City 1997 – 2004 SECONDARY : Rizal Technological Colleges Boni Avenue, Mandaluyong City 1993 – 1997 ELEMENTARY : Doña Pilar Elementary School M. Gonzaga St., Mandaluyong City 1987 – 1993 SEMINARS ATTENDED Computer Graphics and Animation, Rizal Technological University, July 18, 2002. Teambuilding Seminar Workshop and Education Trip,Baguio City, Sept.19-22, 2002. RTU…Alma Mater ko Orientation Seminar for graduating students, Rizal Technological University, March 16, 2004. SPECIAL TRAINING ATTENDED IMPRIMIS TECHNOLOGIES, INC. Unit 607 Cityland Shaw Tower, Mandaluyong City Tel. No. 634-8261 On-the job Trainee Technical Department and Sales Department (May 12, 2003 – Nov.29, 2003) Duties and Responsibilities : Assigned in the Technical Department, responsible for assembling CPU e.i., P4, installing different Operating System e.i., Windows 98SE, Windows 2000, Windows XP and installing different programs. Trained to troubleshoot and repair CPU including the maintenance. Being a part of delivering the product and collecting payments from different companies. Making the price quotations for the ordered item or charges for the repair service to be faxed to the clients of Imprimis. SPECIAL SKILLS: Computer Literate (MS Office Application i.e., Microsoft Word, Excel, PowerPoint, the internet, its principle and operations. Highly skilled in Computer Hardware i.e.,troubleshoot, repair, maintenance, assembly and disassembly of computer. Knowledgeable in installing Windows Operating System and different window based programs. Skilled in interpersonal communication (oral and written). Played different online games and social networking games. Highly innovative and motivated, career and result oriented, aggressive, strong willed, patient, sociable and highly personable, honest, dedicated and loyal, hard working, can work overtime and with minimum supervision and has perseverance. EMPLOYMENT HISTORY: VALUE POINT CUBAO BRANCH 4th Floor Farmers Plaza Edsa, Araneta Center, Quezon City IT Coordinator April 1, 2005 – August 24, 2006 Work Description : Assigned as IT Coordinator, responsible for all the hardware and software of all 16 units of Computers including the POS printer inside the store e.i., troubleshooting, repairing and maintaining the conditions of all the computers. Doing all the necessary reports needed by the Head Office e.i., Weekly, semi-monthly and monthly report e.i., Served P.O., Unserved P.O., monitoring of new arrivals, monitoring of inventory, P.O. vs Sales report for detailed sales per supplier of the entire consignment suppliers, consolidated sales per supplier, item sales, terminal sales, hourly sales, transaction sales per terminal and per cashier, weekend sale feedback per buyer, all delivered items from Marvex. Counter partner of the receiving clerk in receiving deliveries. Assigned in making direct receiving receipt, counter receipt, stock transfer, direct return to supplier, stock adjustment. Master the two different system programs, the Vesta System for Superstore and the Retaillegence System for supermarket items. Responsible for the marked-up or marked-down in selling price and in the costing of an item, setting a given discount for specific date during the sale. Making all the necessary signage’s for the store in all department. Appointed as Customer Service Assistant. Experienced dealing with customer for assistance, being a cashier, bagger, barker and personnel in baggage counter. DATABLITZ 2nd Flr., Wardley Commercial Bldg., #1991 San Juan St. Cor. Taft Ave., Pasay City Software Support Engineer Nov. 2006 – Mar. 2007 Work Description : Worked as Software Support Engineer, assigned in accepting customer call’s regarding about their inquiry and different problems. Trained in troubleshooting and giving instructions on how to solve various problems of the customers, regarding on their purchased consoles, window based programs and PC Games through telephone by giving step-by-step instruction. If necessary, I must go to the customers place to solve their computer related problems. Once a week, I was assigned to visit different branches, to check and repair the branch computers. PERSONAL DATA: Nickname : Phia Height : 5’ Weight : 50kg Citizenship : Filipino Religion : Roman Catholic Date of Birth : April 28, 1980 Place of Birth : San Juan Civil Status : Single CHARACTER REFERENCE: ROWENA QUIDILLA Nurse (Esperanza Lying In) 09189083718 SUSANA MARIE ALMOITE Telus 09167121169