Chartered Institute of Internal Auditors - Past paper pack IIA Diploma Past Paper Pack Internal Audit Practice P3 Tuesday 27 November 2012 Morning session Time allowed – 3 hours and 10 minutes DO NOT OPEN THIS PAPER UNTIL INSTRUCTED BY THE INVIGILATOR Candidate information and instructions There are two questions in Part A and four questions in Part B. Answer both questions in Part A and any three questions in Part B on the answer sheets provided. There are 100 marks available in this paper. Organisations marked with an asterisk, *, are fictitious. No similarity with any real organisation is intended nor should it be inferred. Start each question on a separate answer sheet. Do not identify yourself in answering any questions. Enter your candidate number, the paper number, the question number and the page number within the answer at the top of each answer sheet used. Any plans/notes that are made for each question should only be made on official IIA exam paper. Separate answer sheets should be used for each question plan. Clarity and logic of your answers, effective presentation and good use of English will be taken into account by the examiners when marking this paper. Past Paper Pack Chartered Institute of Internal Auditors 13 Abbeville Mews, 88 Clapham Park Road, London SW4 7BX March 2013 Chartered Institute of Internal Auditors - Past paper pack PART A There are two compulsory questions in this section. Questions one and two relate to the following scenario. NPGM* is a private property maintenance and repair service, which has grown over the past ten years from a small family owned company operating in Birmingham, to a national service organisation with ten regional depots covering the UK and Ireland. Each of its depots consists of offices, stocks of materials and vehicles, managed by a regional manager reporting to head office, and maintained by NPGM staff. Maintenance, repair and emergency services are provided by locally recruited skilled workforces, some employed directly by NPGM and some self-employed. The quality of all services is monitored by a team at head office, reporting to a service director at board level. All marketing of services provided, and contracts and procurement of most equipment and materials is controlled at head office. In 2011 NPGM’s turnover was £100m and NPGM has a business plan growth forecast of £150m in five years. NPGM’s customer base is approximately 70% registered housing associations (HA) and 30% private landlords. Because of its HA links, the quality performance and cost of its HA services is monitored regularly by its customers through formal value for money exercises, as required by their regulator, the Homes and Communities Agency (HCA). This gives NPGM a competitive edge with private landlords, who benefit from this monitoring of costs and quality in their contracts. In 2009 a significant fraud was uncovered at one of NPGM’s depots, discovered through whistleblowing by a member of staff. The fraud involved collusion between some NPGM staff and one of its local suppliers of materials. As a result, in 2010 NPGM’s external auditor suggested to the board that an internal audit service should be established in Birmingham to implement an independent assurance plan, covering risk management and control across all the organisation’s operations. This was approved by the board and John Williams, a qualified accountant, was appointed to head this function in early 2011, reporting to the financial director. Subsequently, three other internal audit staff have been appointed and an audit plan agreed with the financial director for the 2012/13 financial year. The audit plan mainly covers accounting systems with limited reviews of operations. External audit’s latest management letter to the board has expressed some concern over the limited operational scope of the internal audit plan and the quality of some of the internal audit work performed and its procedures. The board has asked the financial director to review internal audit planning, procedures and reporting to ensure NPGM is receiving the best added value from the internal audit services it is providing. QUESTION ONE The financial director has recently learnt of the International Professional Practices Framework (IPPF) for internal auditing and considers that this should be adopted for internal auditing at NPGM. The financial director has asked the head of internal audit to review this framework and suggest how it could be used at NPGM. You have been asked to draft a report for the head of internal audit in which you: 2 a. b. Describe the contents of the IPPF, its definition of internal auditing, Code of Ethics, standards and guidance, and explain how its implementation would improve the internal audit services at NPGM. Identify any problems that IPPF implementation might create with the board and senior management, and advise how these might be overcome. 12 marks 8 marks SYLLABUS REFERENCE 1.1 The focus and purposes of internal audit as outlined in the definition of internal audit 1.2 The key terms and requirements of the Code of Ethics, its purpose and role 2.1 The main components of the IIA’s Professional Practice Framework, including attribute and performance standards and how these relate to the work of internal audit MARK SCHEME Mark schemes are not definitive and valid relevant points not listed will receive equal credit. Question/Part Remember/ Apply/ Evaluate/ Total Understand Analyse Create marks a. Describe contents of IPPF: (1/2 mark for each up to total 3 marks for Definition, 2 marks COE, 2 marks Standards and 1 mark for supporting advisories): 8 Explain implementation: (1 mark per valid point up to 4 marks) b. Identify problems (1 mark per valid problem up to 4 marks) 4 12 4 Advise how these might be overcome (1 mark per valid advise up to 4 marks) Total 16 Part a Describe clearly Definition – professional statement Independent Objective Assurance and consulting Add value and improve an organisation to accomplish its objectives Systematic and disciplined approach To evaluate and improve Effectiveness of governance, risk management and control processes 3 4 8 4 20 Code of Ethics: Principles/Rules of Conduct – internal auditors expected to apply and uphold) Integrity Objectivity Confidentiality Competence Standards - mandatory Attribute Performance Implementation Glossary Supporting Practice Advisories/Guides/Research Explain implementation Include requirement to comply with IPPF in IA Charter approved by board. Charter, planning and engagements to promote professionalism of IPPF References to IPPF in internal audit manual and operating procedures Compliance measured in quality assurance and continuous improvement programme Part b Identify any problems Acceptance of IA Code of Ethics at board and senior management levels as a strengthening of its independence, objectivity and professionalism Acceptance at board and senior management levels of breadth of IA scope of work as required by IPPF Understanding of IPPF by IA staff Motivation/Commitment of IA staff to be professional Resources needed by IA to implement compliance with IPPF Advise how problems can be overcome Promotion of professionalism of IPPF at IA planning/engagement levels Education/training of IA staff in IPPF and associated skills Encouragement of IA staff to continuously improve Education of board members and senior management in the benefits/added value for IA to us and comply with IPPF Sell IA as added value through its compliance with IPPF in its recruitment, planning, engagement and reporting 4 EXAMINERS’ COMMENTS Most candidates answered this question well in part a), describing in detail the contents of each part of the IPPF – mandatory and recommended: though not required some supporting this description in diagrammatic form, improving their presentation. The definition of professional internal auditing, Code of Ethics and standards were understood and reflected in many of the answers explaining how the implementation of IPPF would improve the internal audit services: though, this part of the question was not answered as well. In part b) many candidates did not use all the current and implied future issues in the Scenario to address all the important improvements needed in the internal audit function, its services and reporting lines to achieve professionalism and added-value in NPGM’s current and possible future governance, risk management and control. Only a few candidates explained the importance of establishing an internal auditing charter, approved by the board/or an audit committee, which would include compliance to the mandatory contents of the IPPF and a focus on its ‘added-value’ to the company. QUESTION TWO The head of internal audit is aware of inconsistencies in the quality of internal audit work and methods used by the internal audit staff. a. b. Construct a framework for an internal audit quality assurance programme that meets the requirements of the International Professional Practices Framework. Describe the purpose and benefits of three components of your framework from part (a), and explain how each component should be measured to ensure continuous improvement of the internal audit procedures and work performed at NPGM. 8 marks 12 marks SYLLABUS REFERENCE 8.1 The purpose and benefits of an independent or supervisory review and the monitoring of audit assignments 8.2 The purpose and benefits of quality assurance procedures 8.3 The role and purpose of benchmarking and the use of performance measures to compare performance between organisations and within the same organisation over time MARK SCHEME Mark schemes are not definitive and valid relevant points not listed will receive equal credit. Question/Part Remember/ Apply/ Evaluate/ Total Understand Analyse Create marks a. Construct quality assurance framework 8 8 (1 mark for each up to 8 marks): b. Describe purpose and benefits (2 marks for full description of each of three components 6 5 chosen up to 6 marks) Explain how each should be measured (2 marks for each of three components chosen related to issues at NPGM - up to 6 marks) 6 Total 12 12 8 20 Part a Quality Assurance Framework to contain each of the following: Proficiency of staff Due Professional Care Culture of continuing professional development Encouraged improvement programme Quality management systems Key quality measures Internal assessments External assessments Quality reporting to board Part b Describe purpose and benefits of three components of your framework. This could include: Proficiency IA must staff obtain appropriate knowledge, skills and other competencies Due Professional Care Apply care and skill expected of a reasonably prudent and competent internal auditor Continuing Professional Development IA staff must continuously enhance their knowledge, skills and other competencies through CPD Improvement Programme Ongoing and periodic assessment of the entire spectrum of assurance and consulting work performed by IA. Quality management systems Covering entire spectrum of internal audit activity, includes benchmarking, identification of leading practices to ensure the IA is most efficient and effective. Incorporated into the routine policies and practices used to manage internal audit Key quality measures Uses processes, tools and information necessary to evaluate conformance with the Definition of Internal Auditing, Code of Ethics and the Standards. Includes ongoing measures and analyses of performance metrics. 6 Internal Assessments Composed of rigorous, comprehensive processes; continuous supervision and testing of IA work; periodic validations of conformance to IPPF. Internal Assessments Ongoing monitoring is an integral part of the day-to-day supervision, review and measurement of the internal audit activity, In addition should include peer reviews by other staff in IA or organisation. External Assessments Conducted at least every five years by a qualified, independent reviewer or review team from outside organisation. Frequency and qualifications of reviewers should be discussed at board level. Quality reporting at board level Results of all assessments should be reported to the board and senior management. Use of ‘conforms with IPPF’ can only be used if QA & IP programme is established in accordance with IPPF requirements. Explain how each component improvement at NPGM should be measured to ensure continuous Measures could include any of the following appropriate for each component: Engagement supervision Checklists and procedures (e.g., in an audit and procedures manual) are [incompliance with IPPF] being followed Feedback from audit customers and other stakeholders Selective peer reviews of workpapers by staff not involved in the respective audits Project budgets, timekeeping systems, audit plan. Completion, and cost recoveries Analyses of other performance metrics (such as cycle time and recommendations accepted PA 1311-1 (2009) In addition could be added: Knowledge, skills of staff – staff appraisals and CPD Changes to improve/innovations Benchmarking – internal and external Co-operation and collaboration with other assurance/consulting groups – internal and external Achievement of audit plans and engagement objectives Relationships with audit committee/board Scope of audit work EXAMINERS’ COMMENTS There was some mixed understanding by candidates in the requirements of this question but despite this many answered the question well. Part a) required candidates to demonstrate their knowledge of ‘…an internal audit quality assurance programme that meets the requirements of the IPPF’. Most candidates focused only on the Attribute standards, some only on the Performance standards and some on a mixture of both. What was required was a framework of the components of a quality assurance programme based on the mandatory requirements of the Attribute standards. Few candidates showed their ‘constructed’ framework in a graphic form linking their quality assurance components. Those that did most 7 often used the form of the EFQM business excellence model or SERVQUAL RATER aspects of quality and linked these to internal audit quality. In part b) most candidates did select three of the quality assurance components from the IPPF standards referred to in their part a) answer but did not always present their descriptions and explanations clearly in the required ‘purpose, benefits and measurements’ form and because of this contained repetitive statements. 8 Chartered Institute of Internal Auditors - Past paper pack PART B There are four questions in this section. Answer any three questions. QUESTION THREE a. Describe the characteristics of a good client-auditor relationship. 10 marks b. Identify the approaches that could be adopted to develop, manage and help sustain effective client-auditor relationships. 10 marks SYLLABUS REFERENCE 11.2 what contributes to good client-auditor relationships 11.3 the barriers to developing good client-auditor relationships MARK SCHEME Mark schemes are not definitive and valid relevant points not listed will receive equal credit. Question/Part Remember/ Apply/ Evaluate/ Total Understand Analyse Create marks a) Describe the characteristics (5 factors at up to 2 marks each) 10 10 b) Identify approaches (5 factors at up to 2 marks) Total 10 10 10 10 20 Part a Characteristics include: Mutual Respect – both parties should acknowledge their respective roles. Audit gains respect by demonstrating that it carries out its work in a professional manner Working Partnership - key aspect is Audit working alongside management in a constructive way to help the organisation achieve its objectives. Accent should be on the supportive role Audit can play rather that the often perceived role of “policeman” Adding Value - through assisting the organisation manage risks effectively, improving the control environment. Responding to management requests to perform consultancy work and also carrying out VFM audits which could highlight potential cost savings Openness and Trust – both parties being open and frank. Includes discussing and agreeing audit findings with client before issuing report i.e no surprise approach. Knowledge that Audit will not divulge confidential information and keep this secure Empathy – important that Audit shows understanding of day to day pressures and issues faced by clients i.e. ability to see things from the other side. Can be demonstrated by arranging audits which avoid periods of heavy workload and also putting forward recommendations which are practical and cost effective Availability – willingness for Audit to make itself readily available to answer queries from client and to offer advice i.e not just restrict its involvement at the time of individual audits. Prompt responses will encourage further requests. This approach 9 Chartered Institute of Internal Auditors - Past paper pack also makes it easier for Audit to obtain information from clients or sound them out on issues Part b Approaches include: Regular Face to Face Contact – with client management. Includes contacts at high level when agreeing annual Audit Plan so ensure key risk areas are being covered and Audit made aware of new initiatives/developments. Also to take account of any concerns on client side. Regular meetings with operational management to discuss issues/trends from audit reviews. Contact Focal Point – having a focal point (individual member of staff) on both sides to discuss any issues or for seeking and answering advice will help to promote good communication and understanding Facilitation – Audit can enhance its service to the organisation by acting as a facilitator on risk management and self control workshops. This gives Audit to the opportunity to meet other staff to gain a further understanding of operational issues and how they are being tackled Secondment of Staff - bringing operational staff into the Audit Department to utilise their expertise and also Audit staff transferring into operational areas for a period of time. Gives both sets of staff a good insight into each others work areas and helps promote overall working relationships Standard Audit Working Practices – covering agreement of remits, discussion of audit findings before reports issued, grading/rating system and management action plans. Ensures consistency across parts of organisation Feedback and Audit Questionnaires – it is important that there is a mechanism for the client to feedback any issues it has about they way the Audit Department operates or the way particular audit assignments are carried out. This can be done through regular meetings with clients or though the use of audit questionnaires Induction Programmes – arrange for senior staff to meet Internal Audit as part of their induction process. Gives Audit to meet new staff “face to face” and to explain the role of the Department Publicity – Audit could set up intranet site to publicise role and work of the Department along with frequently asked questions and answers. Could include names, contact info and photographs of audit staff. Forum could be added for staff to ask questions. It is however important that Audit keeps information up to date. Other publicity info could include leaflets and business cards EXAMINERS’ COMMENTS Part a) was answered reasonably well, but a number of candidates were too narrow in their response and focused on relationships for individual audit assignments rather on wider ongoing relationships with staff in the organisation. To gain good marks answers needed to expand on points. Mutual respect is an important characteristic but it needs to be briefly explained how that respect can be gained e.g. by auditors showing a professional approach and good appreciation of operational issues. It is however important to get a balance in the wording of answers. Some candidates had made the relevant and pertinent point in half a dozen lines but then wasted time (and gained no further marks) by over elaborating. Part b) was less well answered. Again some candidates were too narrow in their responses by concentrating on audit planning and assignment relationship. A number of scripts referred to audit documentation such as the Audit Charter. The latter is important as it provides the framework for Audit to carry out its work but is itself not an “enabler” for managing and 10 Chartered Institute of Internal Auditors - Past paper pack developing client relationships. The question was seeking practical approaches such as regular meetings with clients, audit contact point, feedback questionnaires etc Some scripts very short indicating a lack of knowledge of the subject area and/or candidates ran out of time QUESTION FOUR a. b. c. Explain the purpose and importance of audit working papers to the work of internal audit. 8 marks Describe the range of formats of audit working papers that may be prepared by internal auditors. 6 marks Describe the main characteristics of an effective set of audit working papers. 6 marks SYLLABUS REFERENCE 9.3 The importance and range of audit working papers in both manual and electronic formats 6.1 The methods used to document information, including process diagrams, system notes, and control matrices, and how and in what circumstances internal auditors would use the different methods MARK SCHEME Mark schemes are not definitive and valid relevant points not listed will receive equal credit. Question/Part Remember/ Apply/ Evaluate/ Total Understand Analyse Create marks a) Explain the purpose and importance of audit working papers to the work of internal 8 8 audit. 1 mark per explanation (max 4 for purpose and 4 for importance) b) Describe the range of formats of audit working papers that may be prepared by internal auditors (1 mark for each format listed) c) Describe the main characteristics of an effective set of audit working papers. (1 mark for each characteristic listed) Total 6 6 6 6 20 10 Part a. Understand the purpose of audit working papers to the work of internal audit: 11 20 Chartered Institute of Internal Auditors - Past paper pack Record the nature, timing, extent and results of audit procedures performed during an audit assignment. Provide a repository for the accumulated audit evidence obtained in support of the audit findings, results, conclusions, recommendations and opinions. Provide a basis for peer, supervisory and/or quality assurance reviews. Create background and reference data for subsequent follow-up audits. Record matters of continuing significance for future audits. Provide a means by which external auditors and other third parties can evaluate and rely on the work of internal audit. Appreciate the importance of audit working papers to the work of internal audit: Provide a basis for the planning of the audit assignment and include background documentation. Provide the documented evidence of the examination and evaluation of the adequacy and effectiveness of the system of internal control. Link the work performed to the findings, conclusions and recommendations contained in the final audit report. Demonstrate that auditors have undertaken the work in accordance with the International Standards for the Professional Practice of Internal Auditing. Reflect the level of professional care exercised by the auditors assigned to the audit. Help auditors respond to questions about the extent of audit coverage, findings and test results. Part b. Understand the range of formats of audit working papers that may be prepared: The audit remit including details of the scope and objective of the audit. Narrative and system notes prepared in bullet point format to describe the main component parts of a system or process from start to finish. Block diagrams of the main parts, operations and controls of the system being reviewed. Process diagrams and flowcharts showing the information flows, documents and departments or functions responsible for each event in a system. Risk and control matrices to record the business objectives, risks, causes of risk and the controls established by management for the area being reviewed. Internal Control Questionnaires prepared to record the responses of auditees to a set of questions designed to discover the existence of controls. Sampling plans to show the type of statistical sampling being carried out. Checklists and correspondence (including emails) concerning significant matters. Test work papers and schedules. Spreadsheets showing results of data analysis. Film and photographic evidence. Final communications with management and their written/recorded responses to conclusions reached and recommendations presented. Part c. Recognise the main characteristics of an effective set of audit working papers. Completeness. Each working paper should be self-standing and self-explanatory. It should include the purpose and description of the work performed, scope and depth of coverage and all the information and data needed to fulfil all the objectives of the audit and to support the conclusions reached. 12 Chartered Institute of Internal Auditors - Past paper pack Reliability. The evidence contained in working papers must be sufficiently reliable to ensure that it forms a sound basis for audit opinion and recommendations such that a third party would come to same conclusion. Consistency. The use of a uniform format to aid standardisation and consistency in the preparation of working papers. It should be clear from working papers that the conclusions reached are consistent with the results of the testing carried out. Relevance. There should be clear statements of the audit objective for the work being undertaken and all items included on each working paper should be relevant to that audit objective. Accuracy. It is self-evident that all statements and computations included in working papers are accurate and technically correct. Organisation and ease of reference. Working papers should have an index of contents, a legend of symbols or abbreviations used and cross referencing to other working papers as appropriate. The name of the department or area of the activity being reviewed and sources of data used should be clearly identified. Each working paper should be referenced so that they can be filed and found easily at a later date. Legibility and neatness. All working papers should be legible and neatly presented. Ease of review. Working papers should be in a reader-friendly layout to facilitate supervisory and/or quality review of the work carried out. The evidence of review should be documented and/or the reviewer’s satisfaction with the work carried out and agreement with conclusions reached clearly indicated. Ownership. Each audit working paper should show clearly the name and initials (signature) of the preparer and date of production. EXAMINERS’ COMMENTS This was a popular question and the majority of candidates who attempted it scored reasonable marks. Part a) was the least well answered part of the question with some candidates not considering the use of working papers beyond documenting and recording an audit. Few made the distinction between the purpose and importance of working papers. The better answers scoring higher marks identified working papers as a source of background and reference data, the basis for quality assurance reviews and a measure of the level of professional care exercised by auditors. A number of candidates gave answers more appropriate to parts b) and/or c). Some answers went off at a tangent and strayed from the question set. For part b) most candidates were able to provide examples of the different formats of audit working papers that may be prepared. However, some lost marks by listing rather than describing the formats they chose or not being specific in their answers e.g. “e-working paper” or “output from testing”. Part c) was generally well answered by candidates with many identifying the characteristics of completeness, reliability, consistency, accuracy and ease of reference. Again some lost marks by listing rather than describing the characteristics they chose. Others had wasted time by duplicating some of their statements made to part a). Generally the standard of presentation, clarity and legibility of the answers was poor. Candidates should make better use of headings, sub-headings and bullet points to get their points across more clearly. 13 Chartered Institute of Internal Auditors - Past paper pack QUESTION FIVE a. Explain the key elements of an effective system of internal control. b. Describe four different types of control, giving two examples of each. 8 marks 12 marks SYLLABUS REFERENCE 3.3 The nature, objectives and types of control MARK SCHEME Mark schemes are not definitive and valid relevant points not listed will receive equal credit. Question/Part Remember/ Apply/ Evaluate/ Total Understand Analyse Create marks a) Explanation of key elements 8 8 4 elements at 2 marks each b) Description of different types of control and examples of each Identifying control types (1 mark each) Examples (2 marks each) 4 8 12 Total 4 16 20 Part a Internal control systems comprise many different things from an originations structure and culture, risk assessment through to its human resources, management information, monitoring, communication and physical and logical activities all with the aim of helping it achieve its objectives. The COSO model reflected these main elements of an effective, pervasive approach to internal control across and organisation. Internal control systems help prevent fraud and protect an organisation's assets (financial, intellectual and physical) and reputation. An effective control system manages risk to a defensible level. There are few, if any, systems of control that can eliminate risk altogether. Any system of control can be seen as a cycle. It starts with the “environment” or the tone at the top, which affects the control consciousness of staff. This is where risk tolerance and appetite with be set. An effective internal control system then starts with an assessment of risk, the likelihood and impact of undesirable events/outcomes and what an originations deems to be an acceptable level of error or loss. Controls should then be designed and operated that reflect the risk assessment and risk appetite. Too much control will introduce unwanted cost and delay and hinder the achievement of objectives; too little and the risk of unwanted events occurring will be higher than deemed acceptable. Control activities can be physical (i.e. security over stores) or logical (i.e. ICT access controls). An effective system will have a balance of different type of control such that unwanted events are either prevented, detected promptly should they occur and corrected as soon as possible. There should be a process for capturing information on the effectiveness of a control system (i.e. management reports) such that the system can be improved as necessary, any errors. 14 Chartered Institute of Internal Auditors - Past paper pack An effective internal control system will look to establish segregation of duties in key areas and not place too much reliance on specific or key controls; should the latter fail then there is immediately an increased likelihood that unwanted events will occur. Part b Directive Controls are designed to ensure that a particular outcome is achieved. They are particularly important when it is critical that an undesirable event should be avoided (e.g. the non protection of assets). An example of a directive control would be to train staff and providing guidance, giving them the required skills to undertake a role. Another example is found where an action is determined by a preceding outcome such a system of delegation authority limits where payments are escalated for authorisation once they exceed a certain value. Preventative controls seek to stop an unwanted event from happening. Prevention works on many levels; for example physical access controls (i.e. to as site or a store) are other examples of prevention as is segregation of duties, and segregation of key duties (ie. issues from stocks and maintenance of inventories) to avoid giving an individual too much power and responsibility that might be abused and do undetected, at least initially. Detective controls identify an unwanted event after they have occurred (preferably as soon as possible). Examples include bank reconciliation, surprise cash counts, taking inventories, and peer reviews. Detective controls can also have deterrent effect. If staff know that activities are being checked independently then they are more likely to be honest. Corrective (or adaptive) controls correct errors identified by detective internal controls. Examples include an employee escalating a problem to a manager or supervisor for action, and training courses that an organisation may run to improve performance. EXAMINERS’ COMMENTS This question was tackled very well by the vast majority of candidates. Most offered robust explanations of key elements of an effective control system, mostly using the COSO model in their answers. Better marks were gained by those who related effective control to risk, risk appetite and cost. Some ventured into part b) of the question with too much material on types of control where reference to them (direction/prevention/detection/correction) while few included reference to embedded ICT controls against manual intervention and the place both of these have in an effective system of control. Most candidates scored very well in part b), correctly identifying the main categories of control and giving examples of each. Some answers were presented without following the direction/prevention/detection/correction format (i.e. by referring to physical controls, logical controls and segregation of duties) and these were marked just as positively as long as they followed the format requested in the question. QUESTION SIX a. Describe the different types of audit plan used by internal auditors. b. Explain how different types of audit plans contribute towards an effective internal audit service. 15 8 marks 12 marks Chartered Institute of Internal Auditors - Past paper pack SYLLABUS REFERENCE 4.1 The importance and purpose of audit planning 4.2 The different types of plan and the strengths and limitations of each, including strategic, annual, periodic and operational plans MARK SCHEME Mark schemes are not definitive and valid relevant points not listed will receive equal credit. Question/Part Remember/ Apply/ Evaluate/ Total Understand Analyse Create marks a) Describe type of plan 8 4 4 4 key plans at 2 marks each b) Explain contribution to effective service Marks for Strategic impact Range of services Stakeholder engagement Total 4 4 4 4 4 4 4 16 20 Part a There are several different types of internal audit plan. The key ones include the Audit Strategy, the Annual Audit Plan and the Assignment Plan. The Audit Strategy is the overarching statement of internal audit’s focus and how it will deliver a range of services in order to provide an annual opinion to the Audit Committee and the Board on the organisation’s systems of risk management, control and governance. It is supported by the Audit Charter and generally covers a 2-3 year timeframe, depending on the nature of the organisation. It will include both assurance and consultancy work and how this will be prioritised and focused. The Strategy is submitted to the Audit Committee for endorsement and the Board for approval. The Annual Audit Plan sets out a detailed programme of audits and other internal audit activity (such as consultancy work) that will be undertaken and provide the basis of the Head of Internal Audit’s end-year opinion. The Annual Plan should be derived from the organisations risk registers and internal audit’s own assessment of risk, depending on the level of the business’ risk maturity. The basis for the Annual Audit Plan will be set out in the Audit Strategy. Like the Strategy the Annual Audit Plan is submitted to the Audit Committee for endorsement and the Board for approval. The annual audit plan must be agreed to help ensure adequate coverage of risk such that the Head of Internal Audit’s annual statement to the Board on internal control and risk management is robust. Assignment Plans establish the scope and objectives of individual internal audits. This plan should be derived initially from information in the Annual Plan, but will be further informed by preliminary work in the area to be audited, establishing with managers what the key risks are that should be included in the audit scope and the depth of audit the is appropriate to different areas with the audit in question. Progress against the Assignment Plan is monitored by audit management to ensure that the scope and deadlines are met. 16 Chartered Institute of Internal Auditors - Past paper pack All plans should remain flexible and capable of change, sometimes at short notice. But by having plans, internal audit is able to assess quickly the impact of any change at various planning levels and make informed decisions, or make sound recommendations for action to the Audit Committee. Finally, internal audit will have other plans, mainly internal, that contribute to its work. A resource plan will assess the productive (chargeable) days available and form the basis of achievable coverage in the Strategy and Annual Plan. Financial budgets will also be planned ad reviewed and there should also be plans for meeting Continuing Professional Development requirements. (CPD). Part b Audit planning helps to establish what internal audit will do, how it will be done and the resources it will use in doing so. Plans provide evidence of audit coverage and provide the Audit Committee and the Board with the means to measure and evaluate internal audit performance and in so doing help establish the professional service that internal audit provides. The Audit Strategy sets out the direction of internal audit and how audit services will be used based on organisational need and risk maturity. The Strategy will reflect assurance and consultancy services and how/where internal audit can place reliance on the work of others thus establishing its role and professionalism and how this relates to others. The Strategy will reflect the role of internal audit as set out in its Charter. Once approved, The Strategy establishes the focus of internal audit work in the organisation and how this adds value to the business. The Strategy sets out and provides a means of protecting internal audit’s independence and objectivity which are the cornerstones of its professionalism. The fact that it is approved by the Audit Committee and the Board also adds to its importance at a high organisational level. The activity in the Annual Plan reflects a professional internal audit service by focusing on the organisation’s most at-risk areas whilst also but being balanced so that the full scope of risk management, control and governance is covered. Internal audit activity must be proportionate and not focus overtly, or be directed, on/to certain parts of the business at the cost of providing a rounded opinion. The Plan should demonstrate professionalism by providing a range of assurance and consultancy services. Point in time and continuous assurance should be evident and reflect the organisation’s business needs at the time. At a time of organisational change internal audit might provide more consultancy and continuous assurance helping the business to evolve and establish need processes while this work is on-going. To this end, the Annual Plan should be drafted through a consultative process, engaging senior business managers and the Audit Committee. This helps establish internal audit’s role and how it will add value to the organisation over the coming year and it provides the means to monitor internal audit output and performance. The annual audit plan must be agreed to help ensure adequate coverage of risk such that the Head of Internal Audit’s annual statement to the Board on internal control and risk management is robust. The plan reflects the scope of internal audit - agreeing the plan helps to re-iterate this with key stakeholders. The plan as agreed will bring credibility and acceptance to/of internal audit’s work. As a statement of what needs to be audited it helps the Head of Internal Audit secure the necessary resources to carry out the work. Once agreed the plan helps set priorities and becomes a benchmark against which requests for additional or different work can be measured. 17 Chartered Institute of Internal Auditors - Past paper pack The Assignment Plan should be signed-off by relevant business managers and it then provides an unambiguous statement of what internal audit will deliver during the assignment, establishing professionalism and expected levels of service. This plan also sets outs deadlines for the work and the audit resources that it will use. This provides a tool for internal audit management to monitor the progress of the audit. Internal audit supervision also uses the scope laid out in the Assignment Plan as the primary means to establishing if the audit work performed meets its objectives. (2) Internal plans add to internal audit professionalism by bringing discipline to internal audit budgets and other resources, and in committing staff to maintaining their professional competence (CPD) EXAMINERS’ COMMENTS The question was answered reasonably well on the whole but many candidates either failed to stick to the relevant material or spent too much time on a lot of detail around planning at different levels. Answers to part a) sometimes described the planning processes rather than the plans themselves, for example. Most candidates identified macro and micro level plans, while the better answers also mentioned internal plans that the HIA would have to maintain professional standards (i.e. training and resources). Answers to part b) often covered the relevant material and the role of plans in establishing internal audit’s role in the business, increasing its profile while making it accountable for its performance and output. The role of plan in keeping internal audit aligned with an organisations key activities and risks was included in a lot of answers as was the need to be inclusive whether planning at the macro or micro level. END 18