GREATER MANCHESTER POLICE JOB DESCRIPTION POST TITLE: Head of Organisational Development DEPARTMENT/DIVISION/BRANCH: People and Development SECTION/UNIT: People and Development Strategy Section, Organisational Development GRADE: RESPONSIBLE TO: Executive Head (People and Development Strategy) RESPONSIBLE FOR: AIM OF JOB: Provide strategic direction, management and coordination of the designated teams to meet the needs of the force in scanning for issues of strategic relevance to people, in scoping, designing and developing projects to effectively deliver organisational development Organisational Development Consultancy Teams To ensure delivery of OD projects and interventions which drive and support accomplishment of GMP’s strategic vision and builds the ongoing development of organisational capability and effectiveness. Support the Executive Head People Strategy in delivering the strategic management and provision of the force’s objectives in relation to People Strategy MAIN DUTIES AND RESPONSIBILITIES MANAGEMENT AND EXECUTIVE As part of the Strategy Section Leadership Team to deliver integrated People and Development services and: To manage appropriately the human resources to deliver organisational development work To manage appropriate delegated budgets to support the delivery of organisational development work within financial procedures and to maximum effect. To provide cover for the Executive Head, Strategy and other section colleagues, and to represent the Branch as required at internal/external meetings, including programme boards etc. AREA OF ACCOUNTABILITY Head of Organisational Development v3 July 2009 In support of the People and Development Branch to: Lead and coordinate the Organisational Development function of the People and Development Branch, Develop the People and Development Strategy and ensuring that this is supported by a second order organisational development strategy Develop an Organisational Development function that supports the Force vision and the People Strategy To ensure that the teams deliver Organisational Development project work on time, in cost and in support of the P&D branch business plan To develop systems and structures for providing advice and support for change management in conjunction with People Services and Strategic Resource Management Use programme management and project management techniques to co-ordinate Organisational Development work and to evaluate the effectiveness of interventions and ensure appropriate project governance To act as a professional advisor and consultant on behalf of the People and Development branch in conjunction with subject matter experts/ Senior users/ Business Change Managers and project teams to the rest of the Force Deliver bespoke OD interventions at Division and Branch level that address specific local OD needs and are aligned with the delivering GMPs vision but are commissioned outside the business planning process To use quantitative and qualitative research techniques to complete the Organisational Development projects required as well as co-ordinating external consultants as required. To establish an effective outreach/ horizon scanning programme that ensures that OD issues can be identified and actioned in support of strategic priorities Makes regular and frequent opportunities for dialogue with customers across the organisation to provide feedback and information to the People and Development Branch and to understand key people issues and continuing to support front line delivery To undertake corporate risk management on behalf of the People and Development Branch Sets up and participates in multi-discipline project teams to ensure stakeholder participation in OD work. To liaise and benchmark externally to ensure OD solutions that are cutting edge and forward thinking. To advise on approaches to Workforce Development and Change Management forcewide. To ensure effective, reward, recognition, job evaluation and appraisal systems that provide career pathways, progression and performance management of staff within GMP. To delvelop the Appraisal system and talent management processes to ensure that they continue to meet the organizational needs GENERAL ▪ To take necessary steps to ensure staff are fully trained, understand and apply relevant Force processes and procedures in relation to the collection, recording, evaluation and/or shared of information in compliance with the Code of Practice on Management of Police Information 2005, Data Protection Act 1998, and the Freedom of Information Act 2005 as appropriate To comply with the requirements of GMP's policies on Drug and Alcohol testing – requirements in respect of specific posts/ roles are described in the policies which Head of Organisational Development v3 July 2009 are available on the Force Intranet To promote and comply with GMP's policies on equal opportunities and health and safety both in the delivery of services and the treatment of others. To manage staff performance using the Performance Appraisal system, ensuring that annual and interim meetings take place and objectives are agreed and actioned. To be responsible for improving your performance by participating in the Performance Appraisal process with your manager. To carry out such other duties which are consistent with the nature, responsibilities and grading of the post. NOTES This job description records the principal responsibilities of the job at the date shown. The job description will be updated from time to time in conjunction with the post holder(s) to reflect changes. Head of Organisational Development v3 July 2009 POST TITLE: Head of Organisational Development LOCATION: People and Development Branch BEHAVIOURAL COMPETENCIES TO UNDERTAKE THE ROLE Maximising potential (B) Encourages others to learn and develop, giving them clear and direct guidance and feedback on their performance. Encourages and supports staff, making sure they are motivated to achieve results. Planning and organising B Openness to change (a) Personal responsibility (A) Readily accepts responsibility for self and others. Takes responsibility for managing situations and problems. Leads by example, showing a commitment and a determination to succeed. Continues to learn and develop. Respect for race and diversity (A) Understands other people’s views and takes them into account. Is tactful and diplomatic when dealing with people, treating them with dignity and respect at all times. Understands and is sensitive to social, cultural and racial differences Strategic Perspective (B) Concentrates on issues that support the broad organisational strategy. Maintains a broad view, and understands and considers the interests and aims of other units or outside organisations. Community and customer focus (b) Problem solving (A) Applies a range of analytical techniques to understand complex information issues. Considers a range of options and their effects. Makes strategic decisions by logically analysing all the relevant factors. Explanation of competency levels: (A), (B), (C) indicates the level of competency taken from the National Competency Framework. All behavioural competencies will be discussed in the Performance Appraisal. Head of Organisational Development v3 July 2009 SPECIALIST KNOWLEDGE / SKILLS AND ABILITIES Essential Desirable Knowledge of Organisational Development practices Knowledge/experience of the police service and/or the criminal justice process. * Knowledge of models of Leadership and engagement Awareness of current developments and trends within the police service. * Demonstrates an appropriate management style, which will promote team working to achieve necessary goals. Worked in a similar position within a large organisation. Demonstrates the ability to develop quantitative and qualitative research methods, eg surveys and focus groups. Chartered Occupational Psychologist or MCIPD level Knowledge of business re-engineering and workforce development techniques Knowledge of Change Management methodologies Project management – preferably APM or Prince Masters level qualification in an appropriate subject – including MBA/ Psychology/ HRM/OD TRAINING/EXPERIENCE REQUIRED Essential Experience of operating at a senior level with experience of managing diverse teams and leading projects Desirable Experience of reporting to committees/ panels in a large organisation. Experience of recruitment and selection Experience of managing and developing a diverse group of professional staff. Experience of tasking and resourcing projects with a diverse group of professional staff to deliver specific pieces of work Experience of financial control, budgeting procedures, procurement and ensuring value for money. Experience of operating as an internal /external consultant providing support on People and Development issues to senior managers Experience of implementing change. in a large organisation Experience of project management that includes Head of Organisational Development October 2008 Evidence of continuous professional development. substantial projects from inception to completion. Experience of risk identification and management Experience of working with and commissioning partners to deliver work Experience of managing and communicating with senior stakeholders OTHER REQUIREMENTS Essential Desirable Keeps abreast of new Organisational Development methodologies. Has achieved a good attendance record. Full UK driving licence and vehicle available for business purposes. (a casual car user allowance will apply) Prepared to work flexibly at different locations within GMP. All essential criteria above will also be discussed in the Performance Appraisal. The desirable criteria marked with an asterisk will be desirable at selection stage but will become essential once in post and will be discussed in the Performance Appraisal. Please note that we will consider making reasonable adjustments to the above, in line with the Disability Discrimination Act. Head of Organisational Development October 2008