Reg. No. ________ Karunya University (Karunya Institute of Technology and Sciences) (Declared as Deemed to be University under Sec.3 of the UGC Act, 1956) Supplementary Examination – July 2010 Subject Title : Subject Code: TECHNOLOGY MANAGEMENT 09MS342 Time : 3 hours Maximum Marks: 100 Answer ALL questions (5 x 20 = 100 Marks) 1. Case Study : (Compulsory) The Case of Mini-Mills Until the 1970s, steel had generally been manufactured in very large “integrated” mills by using iron ore processed in blast furnaces. However, the competitive pressures at that time made this industry ripe for a change. Market shares of U.S. firms continued despite attempts by these firms to encourage import quotas. Demand had fallen to levels and material costs continued to rise. In turn, little profit or capital was available to modernize existing plants. It was into this environment that the first “mini-mills” were introduced in the 1970s. These facilities were much smaller than the traditional integrated mills and relied on electric arc furnaces to process scrap steel. They thus took advantage of the wide availability of electricity, the power source, and scrap steel, the raw material needed to feed the process. Further these plants were able to incorporate highly automated facilities. As a result, the average cost per ton of steel produced by a mini-mill was approximately one half the cost of a ton produced by an integrated facility. Corporation of America (NUCOR), were able to achieve additional reductions in cost through further re-engineering efforts. By the end of the decade, mini-mills had captured a 17 percent share of domestic steel shipments, and this percentage was expected to rise in the 1980s. Mini-mills were not, however, immune from competitive forces. During the 1980s, international competitors continued to put downward pressures on prices. The large integrated mills, recognizing their threatened positions, began large-scale plant modernization projects and worked toward renegotiating labor contracts. Many of the mini-mills could not remain competitive and were forced to close. Further, the technology employed in mini-mills production limited the types of steel products that could be produced (primarily bar steel). Flat rolled steel, the thin sheet steel used in such products as automobile bodies and refrigerators, represented the largest U.S. market for steel products at approximately 50 percent. Mini-mills technology did not permit the production of this type of product, and thus this market appeared to remain a safe haven for the large, integrated mills. But this also was to change. NUCOR, the company considered to be the leader in mini-mills technology, set out to attack this market. Using high tech German casting equipment and sophisticated computer control technology, the company opened the first mini-mill foe manufacturing flat-rolled steel in 1989. This mill produced a 2” –thick ribbon of steel, which required much less processing to achieve the 1/10th sheets sold to customers than the conventional 10” –thick slabs produced in integrated mills. As a result, mini-mill production costs for flat-rolled steel were approximately 25 percent less than steel produced in integrated mills. Further, by some estimates NUCOR, which did not open its first steel mill until 1968, will become the 4th largest steel producer in the United States by 1997. Questions: a. What made NUCOR to be competitive? b. Suggest how NUCOR has to overcome the challenges due to technological change. c. What are the consequences of technological change that a company can expect? [P.T.O] 2. a. b. 3. a. b. 4. a. b. 5. a. b. 6. a. b. 7. a. b. 8. a. b. 9. a. b. Define technology and importance of managing technology. (5) What are the factors that favor innovation and discourage innovation? Explain in brief. (15) (OR) Write short notes on technology strategy. (5) Discuss the nature and role of research and development in strategy implementation. (15) What are the primary activities of R&D department? (5) Explain in detail how you choose the best R&D strategy for a company. (15) (OR) What is technology absorption? (5) With a suitable example explain the S-curve of technological progress in relation to limits of technology and market volume. (15) Write short notes creative thinking. (5) Explain the creativity characteristics that one should posses for organizational development. (15) (OR) What is diffusion of innovation? (5) Explain the dynamics of diffusion of innovation over time . (15) Write four examples of new technologies. (5) Explain the selection and implementation process of new technology in an organization. (15) (OR) What are the external sources of financing available for technology-related projects? (5) Explain in detail the factors to be considered in allocation of resources of project. (15)