Page |1 Development Communication in Agriculture A Retrospective Study of Motramed (in English : Mediated Partnership Model) Program for Arabica Coffee Farmers in Bondowoso, Indonesia By Lisa Virgiano M10P0840@student.mah.se Malmo University Communication Development 2012 Supervisor : Dr. Jakob F. Dittmar Lecturer in Media Studies, Malmo Hogskola, Sweden Page |2 Abstract “Black gold is not oil. It is coffee.” – Anonymous Coffee is an important commodity being traded daily on major commodity trade exchanges in London and New York. Meanwhile, in emerging markets like Brazil, Vietnam, and Colombia, coffee is a major source of revenue, with exports of coffee accounting for, in some cases, over 80% of foreign exchange earnings1. As the fourth largest exporter of coffee beans in the world, Indonesia holds a strong opportunity to be a prominent coffee player in the world, not only by exporting raw material to developed countries but also by performing solemn roles in coffee global marketing strategies. Sadly, from preliminary research that I conducted before, I found out that the knowledge level of most Indonesian coffee farmers, particularly in coffee processing techniques, is relatively beyond par. How can Indonesia become a respected global player in coffee industry if the farmers do not simply know how to roast and grind their coffee? Coffee does not only affect world economy. In fact, it touches social cultural aspect in globalization, diffusion of innovations and technology, agricultural sustainability, and human empowerment among coffee farmers. Based on those above notions, I decided to commence on a particular study of a Motramed (Mediated Partnership Model) program, designed and implemented by ICCRI (Indonesian Coffee and Cacao Research Institute), to specialty coffee farmers in Bondowoso, East Java, Indonesia. Over several weeks that I spent in Jember, in ICCRI headquarter, I met directly with ICCRI researchers who are in charge for Motramed development program under Dr. Surip Mawardi’s supervision, respective Motramed farmers in Bondowoso, East Java and Motramed’s social actors. We engaged in an intense dialogue and qualitative interviews regarding Motramed program and its implications towards social, economy, and behavioral change. The study result was tremendously proliferated by myself observation of exploratory study which through that process, I found significant relations between ground theories of development and their field practice. International Coffee Organization, (n.d). The Story of Coffee. [online] Available at: < http://www.ico.org/coffee_story.asp> [Accessed 23 March 2012] 1 Page |3 Acknowledgments A full recognition should be fully addressed to my supervisor, Dr. Jakob F.Dittmar, for his impeccable academic contribution to my thesis planning and writing. I will be seriously indebted with gratitude to his endless encouragements, especially when I had blockage of enthusiasm during this thesis journey. My deepest appreciation goes as well to all lecturers and fellow students in communication development program, with whom I barely met physically but I always feel their full spirit fortuitously. I also would like to extend my deepest respect and admiration to my local collaborator, Dr. Ir. Surip Mawardi, SU, who has demonstrated true love for Indonesian coffee in a form of infinite devotion. Thank you for being such a friend, father, and fellow researcher.. My sincere gratefulness also goes along to the continuous support and understanding from my family, friends, and professional colleagues. You have inspired me to listen to my heart and its beats. Coffee thumps every single rhythm of it. And finally, I will always remember how my respective sources of interview inspired me to complete this thesis, especially my technical assistant from ICCRI, Mr. Edi Santoso, with whom I sat on his motorcycle backseat, passing hilly mountain and breathing fresh clean air of Bondowoso to finally meet my fellow coffee farmers. You deserve greatest respect for your true dedication. Page |4 Untuk semua petani kopi di Indonesia dan pecinta kopi For all Indonesian coffee farmers and coffee aficionados Page |5 Table of Contents 1.0 Introduction 1.1 Background of Study : Motramed Description 1.2 Aim of Study 1.3 Research Questions 1.4 Research Design 1.4.1 Type of Research 1.4.2 Case Study Design 1.4.3 Methods of Data Collection 1.5 Conceptual Framework 7 8 9 10 11 11 12 12 13 2.0 Literature Review 15 3.0 Research Methodology 3.1 Methodological Considerations 3.2 Primary Method : Qualitative Interviews 3.2.1 Subjects of Interview 3.2.2 Interview Outline 3.3 Secondary Method : Observation 3.4 Ethical Considerations 21 21 22 23 25 ……..26 27 4.0 Analysis and Discussion 4.1 Reflection on Research Findings 4.1.1 Qualitative Interviews 4.1.2 Observation 4.2 Motramed : Setting Standard for Glocalization 4.3 Motramed : Diffusing Technology to Build Capacity 4.4 Motramed : Exercising Power 4.5 Adaptation of Development Communication Convergence in Motramed 4.6 Social Development : A Corollary of Motramed ……..28 ……..28 28 ……..34 … 36 37 42 …… 45 50 5.0 Conclusion 6.0 Recommendations Bibliography 54 …….. 57 ……..58 Page |6 Figures : …….. Figure 1 : Integrated Conceptual Framework …….. Figure 2 : Motramed Supporting Units 14 …….. Figure 3 : Motramed Relationship Model …….. Figure 4 : Communication Organizational Model of Motramed 31 40 43 …….. Appendices : Appendix I : Motramed in Particular 62 Appendix II : Interview Transcript 65 Appendix III : Interview Transcript 69 Appendix IV : Interview Transcript 73 Appendix V : Interview Transcript 77 Appendix VI : Interview Transcript 82 Appendix VII : Interview Transcript 90 Appendix VIII: Interview Transcript 99 Page |7 1.0 Introduction As a land area with almost 1.9 million square meters in size, Indonesia produces 329.000 tons of coffee beans, making it the fourth largest exporter of coffee beans in the world (source : www.ico.org, 2010) with a per capita consumption only 0.87 kg (source : Data For Crop/Calendar Year 2009, www.ico.org). Another fact is Indonesia produces not only robusta coffee, but also more than 20 varieties of arabica coffee from different regions with distinctive flavors and body characters. The varieties in coffee commodity do not only hold imperative contribution in Indonesian economy but it also serves as a means of development in agricultural, ecological, and socio cultural aspects. On the other hand, the real condition of Indonesian coffee farmers is far from standard of welfare. They are often treated as an object by intricate supply chain in coffee industry. Middlemen often fiddle the coffee price because of the low quality coffee beans and farmers are blocked from the access to direct marketing channels. A development of coffee beans quality for an orientation to global market, as well as upstream industrial development, and other supporting industries related in coffee are considered as deciphers to increase coffee farmer’s welfare. By focusing on how development communication being adapted in technology diffusion for quality improvement, a practice of simplified supply chains through direct marketing channels with exporters, and upstream industrial development with stakeholders’ collaboration with shared mutual interests and goals, I let myself to unlock the keys of development initiative by investigating the nature, application of development communication in agricultural sector, and its insinuations to socio cultural aspect in globalization, power relations, diffusion of innovations and technology, agricultural sustainability, capacity building and development communication adaptation among coffee farmers in Bondowoso, East Java, being one of Indonesia’s specialty coffee region. Those development communication initiatives were carried out through Motramed program, an agricultural program designed and implemented by ICCRI (Indonesia Coffee Cacao Research Institute), with a focus on technology diffusion to increase arabica coffee beans quality. I curiously intend to seek how the implementation of Motramed program being carried out to achieve its development objectives through trajectory of communication paradigm for sustainable development. Page |8 1.1 Background of Study : Motramed Description Motramed is an agricultural development program initiated in 2002 by ICCRI (Indonesian Coffee and Cacao Research Institute) with a specialized development area in Indonesian arabica coffee. The first program was started in specialty coffee region of Kintamani, Bali and then the program was developed continually in Flores island, Papua, and East Java. Motramed was not mainly created solely to enhance fair trade implementation among farmers and buyers, it has own main objective, to diffuse the technology of wet coffee processing to the coffee farmers so they can enhance their coffee quality based on international standard. Later on, Motramed has achieved many simultaneous goals, such as to empower farmer’s communities by creating sustainable and alternative channels of income, to conserve the forest, to abridge supply chain distribution channels, to develop potential export market, to convince exporters to buy good quality of Indonesian coffee beans, and to promote Indonesian coffee beans. Motramed was designed in several training modules to provide knowledge mentoring and capacity training in different aspects, starting from coffee beans cultivation, harvesting, processing, until direct marketing to exporters. Those training modules were disseminated through continuous assessment and escorting by ICCRI researchers during certain period of time. As an initiator, ICCRI, also collaborated with respective parties to support Motramed program so it has greater impact to coffee farmers. Local stakeholders with shared and mutual goals are invited to participate in Motramed program. Each specialty coffee region, which have joined Motramed program, has particular stakeholders, starting from local government, local financial institution, local horticultural department, marketing partner, and coffee farmers association. Furthermore, I applied a terminology of social actors to highlight stakeholders’ omnipresence throughout all chapters. For a case study of this project work, I decided to focus on an investigation of Motramed program in Bondowoso region, located in East Java, because it involved the most number of central stakeholders, causing comprehensive communication process and pattern that could produce pedagogical analysis in terms of communication in context with development. Page |9 1.2 Aim of Study As the world's largest traded commodity after crude oil, coffee has provided employment for hundreds of millions of people worldwide. Coffee is crucial to the economies and politics of many developing countries; for many of the world's Least Developed Countries, exports of coffee account for more than 50 percent of their foreign exchange earnings2. Coffee is also an intricate business. It involves multifarious supply chain channels with huge income disparity among coffee farmers, middlemen, millers, local traders, exporters, roasters, and business owners. From coffee beans to a cup of espresso in an urban coffee shop, requires several significant steps of botanical and ecology understanding, planting, harvesting, field processing, roasting, and cup tasting3. All of those steps definitely oblige dexterous human power to fill in the gap between high demand of good quality coffee and its continuous supply. With a strong focus on coffee farmers as an essential active part of coffee industry, this project work lands its own territory to create path of discovery and understanding how capacity building as an approach to socio economy development being conferred in Motramed program’s main objective, which is to improve coffee farmers’ welfare through coffee beans quality enhancement by utilizing technology diffusion to farmers. It will investigate and identify opportunities and problems of implementation of Motramed program to significantly provide a critical proposition for agricultural development in Indonesia based on actual facts found during the research. By utilizing combined social research methods and theoretical development concepts application, this project work will also pursuit communication challenges in agricultural development sphere and give integrated elucidations as a reflective approach to communication for development practice. International Coffee Organization, (n.d). The Story of Coffee. [online] Available at < http://www.ico.org/coffee_story.asp?section=About_Coffee> [Accessed 24 March 2012] 2 International Coffee Organization, (n.d). Bean to Cup. [online] Available at <http://www.ico.org/botanical.asp> [Accessed 24 March 2012] 3 P a g e | 10 1.3 Research Questions This Project Work holds fundamental research question as below : How is Motramed program implemented to achieve its development objectives and to what extent its developmental contributions serve the coffee farmers in Indonesia? A single minded question mentioned above shall lead to several research objectives such as : - To investigate Motramed program and implementation based on the trajectory of development paradigms in corridor of globalization context, power relations, technology diffusion, and capacity building. - To identify and explore the convergence of development communication adaptation implemented by Motramed and their contribution to provide productive knowledge among coffee farmers. - To reflect and analyze the development consequence generated by Motramed implementation. - To provide critical proposition for future enhancement of Motramed. P a g e | 11 1.4 Research Design It is important to discern that a research design should not to be treated as another means of research method (De Vaus, 2004, p.9). As a researcher for this particular project work, I should pose a successful differentiation, between how the collection of data should be performed and how the setting of logical structure should be planned to follow the data enquiry, in a critical way, in order to ensure that the substantiation of data permits me to answer the primary research question as unequivocally as possible. To emphasize the role of research design, a researcher must be able to formulate a research question, specify the detailed of evidence needed to rejoin the research question, and to assist the research activity process according to its genuine objective. 1.4.1 Type of Research To quote Yin (1989, p. 29) as cited by De Vaus (2004, p.9) : Research design deals with a logical problem and not a logistical problem. Thus, a coherent work flow should be ensued with a fundamental aspect of recognizing the type of research question as a primary step in order to know what type of data is needed for further analysis. This project work is considered as a descriptive research, with a simple question of what is Motramed program and its implementation. Following the basic step of it, the question per se will lead to another dimension of the case study and provoke empirical description through theories testing and data management process. It will try to describe evidence found during the investigation and all of significant characteristics about the case study in a factual and systematic way. It will make the case study as a form of categorization and advanced explanation how the case study brings development impacts to the incumbent farmers society in Indonesia. Being a descriptive research, does not mean that this project work only provide floating information on the surface. In fact, it will also scrutinize and problematize the case study dimensional effects with communication development perspective as its staggering point. P a g e | 12 1.4.2 Case Study Design Yin (1994) once mentioned that case study is an empirical inquiry, in which it is focus on a contemporary phenomenon within its real-life context and boundaries between phenomenon and its context are not clearly evident suitable for studying complex social phenomena. It follows procedural characteristics in the situation include: many variables of interest; multiple sources of evidence; theoretical propositions to guide the collection and analysis of data. Case study brought myriad paradox to its application because it is often identified with loosely framed and non generalizable theories, biased case selection, informal and undisciplined research designs, weak empirical leverage, subjective conclusion, nonreplicability, and causal determinism (Achen, et al. (1989) cited by Gerring, 2007, p. 6). However, case study is chosen as a range of research design in this project work to test the theoretical predictions of a general model and to explain the features of a phenomenon (Gerring, 2007, p. 5). Central components of case study design that consist of a research question, theoretical propositions, units of analysis, logic linking to the data to the propositions, and criteria for interpreting the findings (Yin, 1994) will be examined thoroughly to link the data collection and drawn critical proposition. 1.4.3 Methods of Data Collection Case studies are often seen as prime examples of qualitative research -which adopts an interpretive approach to data, studies `things' within their context and considers the subjective meanings that people bring to their situation (De Vaus, 2004, p.10). Although Yin (1994, p.32) once affirmed that the method does not imply any particular form of data collection - which can be qualitative or quantitative, qualitative data collection will be my primary method through forms of below evidence : - Related documents and archival records/journals - Qualitative interviews (one on one and group interviews with semi structured questions) P a g e | 13 - Participant observation by performing a particular role in the situation to get an inside view - Physical documentation of artifacts and related activities It is imperative to pre-identify the type of evidence in order to response the research question in the most convincing way. Research needs to be structured in such a way that the evidence also bears on alternative rival explanations and enables us to identify which of the competing explanations is most compelling empirically. It also means that we must not simply look for evidence that supports our favorite theory: we should also look for evidence that has the potential to disprove our preferred explanations (De Vaus, 2004, p.16). 1.5 Conceptual Framework Miles and Huberman (1994 cited by Maxwell, 2005, p.33) defined a conceptual framework as a visual or written product, one that “explains, either graphically or in narrative form, the main things to be studied—the key factors, concepts, or variables—and the presumed relationships among them. Conceptual framework is considered as model map of what is exactly going on with a particular event/case study. It is a transitory visualization of minuscule and sporadic theories and its paradigm that relates closely to the research study or hold capability to indicate several vital aspects that could elucidate research problem empirically. Because of its function to assess, justify, and refine research design and its goals, I build up a conceptual framework which includes several important aspects of research design, such as formulating and understanding the research problem, to help me recognize the significant existence of a problem and how to acquire the right information to dismantle and find the correct answers for my research questions. By utilizing qualitative paradigm in this project work, I have developed an integrated conceptual framework based from existing theories and research. A major function of theory is to provide a model or map of why the world is the way it is (Strauss, 1990). P a g e | 14 Figure 1 : Integrated Conceptual Framework P a g e | 15 2.0 Literature Review As a fundamental proposition of this study, it is important to comprehend the concept of globalization and its impacts towards development because increased transnational economy activity has made global coffee industry endured dramatic changes over several past decades. Roland Robertson firstly introduced the globalization theory by defining it as : The compression of the world and the intensification of consciousness of the world as a whole. (Robertson, 1992: 8) The dimension of globalization entailed the concept of transnational economy activity for several centuries, it also provoked interconnectedness and awareness, and also at the same time, globalization is linked to a wider concept of neo imperialism and the global spread of capitalism. The concept of globalization has made coffee, as a precious commodity, became integrated into a global value chain process being mainly an exportable product for virtually all producing countries (Ventakachalam, n.d., p.5). To quote Nestle Coffee Report, Faces of Coffee (2004 cited by Ventakachalam, n.d., p.2) : Today’s international coffee culture transcends the globe, transforming an ancient commodity into a phenomenon of the consumer age. The main characteristics of globalization, as outlined by Eriksen (2007), such as : standardization, modernization, deterrorialization, acceleration, and localization, have made striking consequences to global coffee business, production of beans have shifted from country to country with such a boost in productivity. Consumption of the product has increased almost exponentially through huge sales and quality standardization at modern retail outlets. Globalization in coffee commodity opens up novel and broad economy opportunities for development. It is perceived as an interlink chain of development outline. It also has conveyed multidimensional transformation towards every aspect of human life. Jan Nederveen Pietersee (2001) even mentioned it in relation to development theories. Citing his outlook: P a g e | 16 Gender, ecology, democratization, good governance, empowerment, culture, communication, and globalization now figure prominently in development agendas…Empowerment and participation are also ubiquitous in development management…Globalization is also a major vortex of change in the development arena (Pietersee, 2010, p. 15). If globalization and development are interchangeably transformational concepts, then why globalization does not progressively contribute to an even economy growth and reduce poverty in global coffee business? Not all involved in the global coffee business have benefited equally. Small coffee farmers have suffered tremendous loss because a boost in productivity is not followed by quality and price improvement. Environmental degradation has also increased as ancient forests have been cleared in hopes that the bare land can be transformed into fertile ground, worthy of growing cash crops (Frank, 2004). To answer above mentioned question and solve the problem, one must realize that globalization is not merely a hazy concept revolving around deregulation, trade liberalization, neo liberalism, market mechanism, and other free trade connotations. We must first recognize the different paradigms of development per se. To conclude several important paradigms (Pietersee, 2001, p. 5 – 8), starting from the 1800s until recently 2000s, classical political economy perspective had been shifted into several figures of development meaning. Conventional predicament such as nurturing a relationship between agriculture and industry during industrialization era was made as a well-built highlight to determine a meaning of development during 1800s, then incessantly economy driven policies of development were conformed during colonial economics, development economics, and modernization theory to encompass economic growth and capital accumulation. Although in modern economy paradigm, economy growth is the core objective to combine with political modernization and empowerment, development in general term, referred mainly to colonial resource management, first to make the colonies cost effective and later to build up economic resources with a view of national independence (Pietersee, 2001, p.7). Coffee, as one of valuable commodities cultivated by Dutch in Indonesia since 16th centuries, has undergone stagnant development changes in social structure and farmers’ economy improvement even after Indonesia gained independence in 1945. Then, early attempts focused on rural development P a g e | 17 were generated when development communication strategies deployed by western countries to promote modernization. But many development programs specialized in rural area to promote economy growth have proven nothing but greater discrepancy between corporate, state owners with substantial capital, and small land owned farmers with minimum capital, leading to neo liberalism practice. The practice also applied in Indonesian coffee industry. To quote Pietersee (2001), p. 7) : Neoliberalism, in returning to neoclassical economics, eliminates the foundation of development economics.. The central objective, economic growth, is to be achieved through deregulation, liberalization, privatization.. Accordingly, neo liberalism is an anti development perspective, not in terms of goals but in terms of means. Following that sequence in general term, alternative development paradigm was introduced by focusing human development as an approach to empower people during 1970s – 1980s, contradictive paradigms such as neo liberalism and post development thinking played as an antithesis perspective towards the original meaning of development. Those development paradigms also have created an intertwined relation between several key ideas of development communication : the centrality of power, the integration of top down and bottom-up approaches, the need to use a communication ‘tool-kit’ approach, the articulation of interpersonal and mass communication, and the incorporation of personal and contextual factors (Waisbord in Oscar & Thomas Tufte, 2005 : 78). An illustration to depict its relationship will start from how centrality of power is applied particularly to support the paradigm of human development during 1970s – 1980s by empowering communities through knowledge attainment about particular issues, decision making process among communities, and power negotiation. When discussing about power, one should fully acknowledge the power relations to produce knowledge per se. Michel Foucault (as cited by Hall, 1997, p.47) inscribed the relationship between knowledge and power, and how power operated within. His approach perceived knowledge as always inextricably enmeshed in relations of power because it was always being applied to the regulation of social conduct in practice. P a g e | 18 The second key idea of development communication is the integration of top down and bottom-up approaches. While top down application in colonial economics is identified as one of the key problem for a catastrophic of early development paradigm, a balanced combination of bottom up approach by using community mobilization and participation could create a better treatment towards development’s existing problem. A tool kit communication approach seem to relate comfortably with new wave development paradigms, such as development economics, modernization theory, and dependency theory, where integrated communication strategies are applied not only to disseminate information but also to promote social behavioral change. It is the synchronized work of media and information technologies by using strategic communication tools that brought a diverse role of communication. In correlation with tool kit communication approach, the articulation of interpersonal and mass communication relates very well with existing development paradigms. Mass media holds an indirect influence in stimulating desired message into peer communities and initiate social change opportunity meanwhile interpersonal approach could penetrate the persuasion process (Waisbord in Oscar & Thomas Tufte, 2005 : p.78-87). Interpersonal forms of communication might be manifested in the form of discussion groups, folk media, theater, and personal interviews, as well as other approaches. Thus, Communication For Development (C4D) is considered as an engagement process of mediated as well as interpersonal communication designed to promote socially beneficial goals (Wilkins, 2008). Point of departure for an in depth exploration and reflection upon development communication practice with a focus on agricultural sphere, in this case the Motramed program, will be based not from modernization to promote economy growth nor colonial resource management vantage point, but from a society-centered approach to social development, as Midgely (cited in Pietersee, 2001, p. 128) pointed out that : Social development as a process of planned social change designed to promote the wellbeing of the population as a whole in conjunction with a dynamic process of economic development. As relation to that, Motramed program is also perceived as a suitable representative of development communication implementation using broad range of tools and methods to diffuse certain technology among the members of social system, in this case specialty coffee P a g e | 19 farmers in Indonesia. Motramed’s training modules, which consist of standard of procedures in coffee process technology, imbued the articulation of diffusion of innovations expanded by Everett Rogers (2003) upon the individual process of social development. Rogers (1983, p.12) cited technology as : A design for instrumental action that reduces the uncertainty in the causeeffect relationships involved in achieving a desired outcome. The technology per se, often produces knowledge and even social change, then transferred by a linking system (agricultural system) to a user system (farmers) with a conception that it is mainly a one way process using top down approach. This technology transfer can’t be made effective unless the goal of the transfer process has made very clear (Hoffmann, 2011, p.27). Diffusion is the process by which an innovation is communicated through certain channels over time among the members of a social system. Diffusion is a special type of communication concerned with the spread of messages that are perceived as new ideal. The main elements in the diffusion of new ideas are: (1) an innovation (2) that is communicated through certain channels (3) over time (4) among the members of a social system (Rogers as cited by Hoffmann, 2011, p.37). Although the coffee process knowledge introduced by Motramed is not considered as new invention in global coffee industry, but it conveys certain degree of relative advantage to user system (coffee farmers) because the technology delivers better quality for the coffee beans and the application of technology is compatible with the urgent needs of adopters and it is also easy to understand and apply. The application of knowledge is moreover highly visible to other potential adopters (other farmers) because it delivers result in quality improvement and automatically demonstrates better price in their coffee beans, inciting trialability by other members of social system to apply the same way of process method. Additional core theories that will become critical and expandable discourses relate to the disposition and impact of related communication development theories : capacity building and human empowerment as mainly discussed by David Korten (1990) and Deborah Eade (1997). Social development, which also focusing on human development, identifies capacity P a g e | 20 building as an approach to society empowerment, but does it mean that capacity building hold the same meaning and function with empowerment, in other words it provides help so people can be independent and have their own strength to act based on their own choice? Does capacity building only involve around knowledge transfer, educational program, power acquisition, and participatory communication activities? How capacity building should be ensued in relevance with sustainable social development? As Korten (1990) explicitly stated that people centered development should support modernization development paradigm to enhance economic self-reliance and construct dependable sources of income by advocating small scale communities. They should have access to relevant and reliable information in order to make the best decisions for themselves and their communities. But will access to information be enough to increase self reliance? How they can be self reliance if the whole structural environment does not reform to support social reconstruction? On the other side, Eade (1997, p.3) cited that capacity building is an approach to development, it is embedded in the social, economic, and even political environment with sustaining support from counterpart organizations. It involves interventions which should lead direct impacts felt by individual or social groups on a long term basis. Effective capacity building interventions must address the unique needs of an organization in its particular stage of development at that specific time. To conclude this literature review, the analysis of case study of this project work will weave juxtaposition between several key ideas of development communication in social development paradigm based on globalization understanding and implications in interconnectedness and awareness of transnational economy activities, specialized in coffee commodity. Development communication key ideas are delivered through the application of diffusion of technology to user system (farmers) in several training modules contained with coffee process technology to produce power knowledge. Its outcomes permeate capacity building features with supporting result in organizational development and strengthen individual capacity in acquisition skills and competencies. P a g e | 21 3.0 3.1 Research Methodology Methodological Considerations The investigation of case study components were explored and analyzed into two different research methods; qualitative interview: individual and group interviews, as the primary method, and direct observation in Bondowoso, East Java as the secondary method. The main reason why I chose qualitative interview as the primary method is firstly, to construct site of knowledge (Kvale, 1996, p.2), in this case is to inquire about indispensable meanings from a subject’s experience and obtain understanding through a transformative conversation as a descriptive research for a further meaning interpretation, not to quantify verities as its main intention but more to gain insights through systematic reflection on the sensible and theoretical issues and secondly, the sensitivity of the interview and its closeness to the subject’s lived world can lead to knowledge that can be used to enhance the human condition (Kvale, 1996, p, 11). Epistemology approach, a focus on analyzing the nature of knowledge and how is knowledge acquired, will be a sturdy basic consideration of my qualitative interview and also a point of departure. Marshall and Rossman (2006) use the term ‘epistemological integrity’ when referring to the connections between the nature of the research, overall strategy, research questions, designs and methods (King & Horrocks, 2010, p.8). Pickering (2008, p.19) mentioned that although the process of research is one of dialogue, but this does not mean that cultural studies researchers should assume that knowledge simply derives from experience (the position of empiricism) or that experience simply validates what is said (the position of self-authenticating standpoint theories). That is why a balance notion with related evidence and how evidence is constructed through meaning should be complemented, thus an observation is chosen as a corresponding research method in this pilot project. This second research method should act not only as a tool to complement my primary research method, but also to obtain facets of situations in my own language and interpretation P a g e | 22 which afterward I could construct social situation based on the various facets that were obtained from my object of observation. In these circumstances, there was an opportunity to collect the different versions of events that were available. The result is that researchers can utilize their observations together with their theoretical insights to make seemingly irrational or paradoxical behavior comprehensible to those within and beyond the situation that is studied (Burgess, 1984, p.65). Observation, as a way to obtain data by watching particular event, physical object, or person’s behavior in a natural setting of specific location, allowed me to collect revealed information through deeper and richer understanding, which could not be provided through interviews. Whereas the prominence of my qualitative interviews was human interactions, direct observation highlighted more on objects and its supporting environment in natural settings. It helped me to perform analytical comparison about what was really going on in the field and also it helped me to understand more about the Motramed’s impacts in social development for Bondowoso coffee farmers. 3.2 Primary Method : Qualitative Interviews Undoubtedly, interviewing is the most commonly used method of data collection in qualitative research, and this familiarity has advantages for us as researchers (King & Horrocks, 2010, p. 1). Considering the specific and idiosyncratic characteristics seized by qualitative interview as a method to collect and analyze data, I would like to emphasize on an open ended and non leading questions to build rapport with the subject of interview. I choose one on one interview because it also provides more time to individual to speak, meaning that the topic can be investigated in as much depth and detail, although it does not offer more breadth, in terms of participants numbers such we find in focus group (Meyer in Pickering, 2008, p. 75). As part of a research methodology, qualitative interview has led an evident to a process where the design of interview protocol, in this case, by employing series of semi structured questions in an amicable conversational setting, created justification in relation to the research project. I had to reside in line with Oakley (1981) and Wakeford (1981) when they argued about structured survey interview puts the interviewer in an unnatural relationship with those who are researched (cited by Burgess, 1984, p.83). Thus, I determined to use semi structured questions which employed set of themes and topics to form wide-ranging questions so the P a g e | 23 subjects of my interview had a broad opportunity to develop their own answers outside a structure format, but still in an established corridor of topic, and I, as the interviewer, was able to comprehend the discussion and followed up the next probability questions or other interesting fact that might arouse during the interview. However, Zweig indicated that this style of interview cannot be started without detailed knowledge and preparation (Burgess, 1984, p.85). This one on one interview shall be considered as a tool to obtain details of witness which I was blind to see and as an informant diary, in order to gain access to a situation which I was not present (Burgess, 1984, p. 87). I also utilized group interviews by also employing series of semi structured questions because it provided opportunity for a dialogue to take place between the participants. Such situations provided a further opportunity to examine the relationships between the participants and the perspectives that they used (Burgess, 1984, p.96). 3.2.1 Subjects of Interview I made selection on several subjects of interview based on intense discussions with my local collaborator, Dr. Ir. Surip Mawardi, SU, a senior coffee scientist at the Indonesian Coffee and Cacao Institute (ICCRI). He suggested me to travel to Jember and Bondowoso regency, East Java at the end of March 2012 because at that time, important social actors of Motramed program in Bondowoso met for a monthly evaluation meeting. Based on my written research proposal to ICCRI, Dr. Ir. Surip Mawardi, SU provided me with wide access to contact numerous reliable sources for interview opportunities. Afterward, I performed series of one on one interview with Motramed’s representatives of social actors in Bondowoso, East Java on March 30, 2012 : 1. Mr. One Yusril Fikar4 (he represented social actor from financial institution) Bank of Indonesia (BI), Jember Branch - Representative 2. Mr. Suryadi (he represented social actor from local government sector) Due to myriad busy schedules of East Java Bank’s representative, I failed to conduct an interview with him. Base on Dr. Ir. Surip Mawardi, SU’ s advise, I made Mr. One Yusril Fikar to represent Bank of Indonesia and East Java Bank simultaneously. Mr. One Yusril Fikar provided me with detailed information about what I need to know in relation with East Java Bank. 4 P a g e | 24 Head of Forestry and Horticultural Department in Bondowoso (2005 – 2011) 3. Mr. Bambang Sriono Chairman of Indonesian Coffee Farmers Association (ASPEKI) – Bondowoso Regency 4. Mr. Asnawi Saleh (he represented direct exporter) General Manager – PT. Indokom Citra Persada 5. Mr. Cahya Ismayadi Industrial Pioneering Manager of ICCRI I also made visits to two groups of farmers, one in Bondowoso and the other in Jember, to conduct group interviews with each of the group consist of three representatives. These interviews were made possible through the arrangement of Dr. Ir. Surip Mawardi, SU and ICCRI appointed technical assistant, Mr. Edi Santoso, who accompanied me to visit those farmers in rural area on Saturday, March 31 2012 and Sunday, April 1 2012. The first farmers’ group that I visited was arabica coffee farmers in Bondowoso who just recently joined Motramed program on 2011. Original names are concealed to maintain anonymity. The subjects of interview are : 1. Mr. Ash 2. Mr. Antony 3. Mr. Andre The other farmers’ group that I visited the next day was robusta coffee farmers in Jember who have joined Motramed program since 2005 and successfully established a solid farmer’s union and co op with variety of business line. Original names are concealed to maintain anonymity. The subjects of interview are : 1. Mr. Fred 2. Mr. Horace 3. Mr. Genarro P a g e | 25 3.2.2 Interview Outline Technically, semi structured qualitative research interview that I conducted was in a form of open conversation according to the interview guide that will focus on certain objective, which was to investigate the role and position of each social actor of Motramed program in Bondowoso region, the communication pattern and process with other involved social actors from their point of view, their agenda/motivation to participate in this program, and their own assessment towards the performance of Motramed5. The interview latter on will be transcribed, and the written text material will be the subsequent interpretation of meaning (Kvale, 1996, p. 27). I also prepared additional technical questions regarding Motramed background and purpose, content, target, cost, Motramed’s benefit to ICCRI, its communication tool kits, and way to deliver the message, for my subject of interview from ICCRI, Mr. Cahya Ismayadi. Since I conducted a semi structured interview, there were plenty of rooms for factual intensity of discovery; nonetheless I challenged myself to seek out the meaning level, although it was usually more difficult to interview to ascertain it (Kvale, 1996, p.32). In the meantime, I also designed different set of questions aimed to farmers’ representatives because I would like to seek different angle of opinions and an opportunity to leverage my investigation perspective, not only from Motramed’s contextual outlook, but also from Motramed’s target perspective in social, environmental, and cultural direction. Another consideration why I adjusted set of questions to different group of interviewee is because of farmers’ level of education and their ethnography background might not stand in line with me. They are Javanese people who only graduated from primary school and mainly speak in informal Javanese language rather than intricate Indonesian national language. Their way of thinking and lifestyle are much simple than most urban Indonesian people, that’s why I sensed an urgency to simplify the tone of language, without loosing its main goal, and carefully planned how I delivered those questions. Questions set for the farmers mainly evolved from the basic quest to seek the real problem that farmers really dealt in the field, reasons why they 5 Detailed interview transcripts can be found at appendix II – VIII. P a g e | 26 joined Motramed program, and later on I probed several questions regarding their experiences after joining Motramed program and how they faced obstacles, their opinion of dependency towards Motramed program and what kind of contributions they have made so far to the module development of Motramed. Finally, the interviews went well with a full assistance from Mr. Edi Santoso, who acted as my mediator, field supervisor, and language translator. 3.3 Secondary Method : Observation An overt observation was undertaken during my field trip to Jember and Bondowoso on March 2012 to engage fully in the activities of my investigated case study. I performed a role as observer, according to Gold (1969 cited in May, 2011, p.172), an observer adopts an overt role and makes their presence and intentions known to the group. In this process they attempt ‘to form a series of relationships with the subjects such that they serve as both respondents and informants’ (Denzin, 1978, p.188). I coveted not to perform an action as part of the coffee farmer society, moreover, as a viewer, I decided to acknowledge and understand more from the environment that I visited, to witnessed interactions, process, and behaviors, to comprehend physical settings of the ongoing field process of Motramed implementation, impediments, and to seek supporting facts, that I could not obtain from qualitative interviews. It was also important to comprehend that my observation allowed me to perform flexibility so continuous research inquiries could be signified and explored during the process. I rest my linear opinion with May (2011, p.175) when he cited that : Observation is a continual process of reflection and alteration of the focus of observations in accordance with analytic developments. It permits researchers to witness people’s actions in different settings and routinely asks themselves a myriad of questions concerning motivations, beliefs and actions. P a g e | 27 3.4 Ethical Considerations In order to meet several critical standards of research ethics, I performed a thorough planning of research project and did an active consultation with my local collaborator to diminish the chance of misleading concepts and to meet the ethical suitability. I held responsibility to ensure that all of my respondents were well informed about the purpose of the research and reasons why I conducted this research project. They had to understand why they were chosen to be my respondents, they had to know about the benefits that might accrue to them as a result of participating, and in what way they should provide information to meet my research objective. I mentioned the research methods that I deployed and how long should it take to conduct it so my respondents felt free to make independent opinions without fear or negative prejudice. I also had to ensure the integrity of the respondents was fully respected, thus I showed the summary of transcribed interview to each respondent after the interview finished to seek for their approval. They read it thoroughly and then gave me a signal that the result was originally based on their opinion and allowed me to use it for further analysis. Interview transcripts listed full name of the respondents and their job position in appendix section to demonstrate credibility of respondents and their expertise. However, I need to conceal original names of farmers to maintain privacy and confidentiality since there was fact from them, covering the real situation of Bondowoso coffee business, which may escort divisive perception. Ramos (1989 as cited by Orb, Eisenhauer, and Wynaden, 2000) describes 3 types of problems that may affect qualitative studies: the researcher/respondent relationship, the researcher’s subjective interpretations of data, and the design itself. Since all of my qualitative interviews involved human interactions all the way, I had to fully understand the main concept of relationships and manage power between researcher and respondents. I also had to aware of potential of conflict interests among my respondents since they had different positions and responsibilities in accordance to my object of research. A bias interpretation caused by personal attitudes and closed relationships with my respondents might injure my research objectivity. However, those ethical considerations did not limit me to request answers for my research questions, in fact I managed to create a favorable and conducive field condition, with a result of enormous access of data and field resources to verify and clarify answers. P a g e | 28 4.0 Analysis and Discussions An in depth exploration of findings that are closely related to the theme of communication for development, globalization context, diffusion of innovations, and capacity building will be done in this particular chapter by firstly discussing main findings and reflexivity about Motramed in Bondowoso, the relationship units to promote independency, and its program implications. Subsequently, I will apply theoretical framework to the empirical data by revisiting and investigating my research questions to bring new perspective of communication processes and interventions in the context of development. 4.1 Reflection on Research Findings 4.1.1 Qualitative Interviews The value of reflexivity was effusively exercised during this research project. Researchers are advised to carefully consider their reasons for conducting a particular study (Marshall & Rossman, 1995; Maxwell, 1996, 2005 in Watt, 2007). The first reflective exercise that I engaged in was a careful scrutinization of motives in carrying out this specific theme of research, because it had main consequences for a trustworthiness of this project work. I was fully aware that passion and subjectivity were the main reasons why I chose a particular coffee themed research and made it into series of research questions. To quote Watt (2007) : By engaging in ongoing dialogue within researchers through journal writing, researchers may be able to better determine what they know and how they think they came to know it. An introspective record of a researcher’s work potentially helps them to take stock of biases, feelings, and thoughts, so they can understand how these may be influencing the research. That’s why reflection was crucially needed as a buffer for me to continuously work on this project with less bias, which led to refined understanding of not only reflexivity values, but all aspects of research methodology and its process. During my research, I constantly updated P a g e | 29 my literature reviews, summarized research theories in my note, and highlighted the most significant and relevant points. Throughout the data collection phase, a reflective exercise was also divulged when I did several interviews with each representative of Motramed’s social actors in Bondowoso. Each of them held different positions and roles and they also represented their own institution with different angle of intention towards Motramed program by exercising power within and among coffee farmers, as users. Nevertheless, I positioned all of my subjects of interview as a human being who not only held the detailed information, chronologically and cause effect related, but they also constructively shaped the information based on their desired intention, expertise, and knowledge. There are 7 committed social actors involved in this program, which are : 1) Bank of Indonesia Jember District (as initiator, financial guarantor, and technology aid facilitator) 2) Local Government District of Bondowoso (as a regulator, provider of infrastructure, training and mentoring) 3) Indonesian Coffee and Cocoa Research Institute (ICCRI) (as research institute in technology dissemination and distribution mediator) 4) Bondowoso Forestry and Horticultural Department (as provider of forest areas that can be used for coffee farmers to increase coffee productivity) 5) East Java Bank branch Bondowoso (as a provider of financial aid) 6) PT. Indokom Citra Persada (as exporter and marketing partner of farmers) 7) ASPEKI (Coffee Farmers Association Indonesia in Bondowoso) (as farmers’ union organizer in Bondowoso) From an extraction of interview results, I was able to explore the main differentiation characteristic of Motramed program in Bondowoso that determined its inimitability from other Motramed program in Indonesia. It was the social and infrastructure engagement made by respective social actors, ranging from local authorities, financial institution, research body, local P a g e | 30 forestry authority, and marketing channel. Moreover, I found out that Motramed program in Bondowoso for arabica coffee farmers was formally commenced on March 21, 2011 through the signing of Memorandum of Understanding (MoU) between related social actors. This relatively new program was planned to have duration of 5 years. The first year of the initiation phase of Motramed program in Bondowoso was completely done by introducing wet process technology for arabica coffee beans to enhance beans quality and strengthen the role of farmers’ union in Bondowoso through the simplication of supply chain. To support the implementation of this phase, Motramed also emphasized on building business partnerships between farmers and potential exporters. A variety of studies, infrastructure facilities development, training and technology assistance have been implemented by related social actors, resulting in total amount of export figure : 18 tons wet processed arabica coffee beans produced by small land owned farmers in Bondowoso, East Java. A triviality of Motramed program soon guided me to take important note especially when at first I expected my subjects of interview only to deliver statement and opinion about Motramed program from a development perspective. But out of expectation, they deliberately elaborated, with passion and their own subjectivity, about the inevitable causal effect of Motramed program towards social structure, environment, technology transfer, and of course, farmer’s welfare improvement. To quote Mr. Suryadi (2012) from my interview with him at Bondowoso6 : “Coffee plants can be a perfect solution to provide sustainable nature conservation..Motramed program also train farmers to conserve the forest by giving them responsibilities and authorities. PT Indokom Citra Persada donated 2 million coffee seeds to be planted in remaining forest area. Bank Indonesia Jember also facilitates sheep barn with 100 sheep for coffee farmers so they can use sheep manure as coffee natural fertilizer and sheep can consume coffee leaves. Farmers can sell sheep’s fur to maximize their income during holding period (non harvest time). So, basically Motramed 6 Detailed interview result with Mr. Suryadi can be found at appendix III P a g e | 31 program does not involve knowledge transfer and capacity building among farmers, it also created sustainable support systems because we believe each party should sustain benefit from this program.” By making those consequences as my point of analysis departure, I managed to condense, apprehend, and create intertwined connection of Motramed basic model with its supporting units. The Motramed model in Bondowoso was adopted from the same model of previous Motramed program done in various specialty regions in Indonesia : Flores, Bali, and Papua with a minor adjustment to the real coffee business conditions in Bondowoso regency. There were several supporting units that contribute to the success of Motramed implementation, as shown in figure 3 below : Figure 2 : Motramed Supporting Units Another point of reflection that I should affirm is the subject of interview is always making meaning, regardless of whether he is actually being interviewed (Holstein, 2003, p.14) and his role has certain implication in the production of knowledge. To quote Holstein (2003, p.312) : P a g e | 32 Qualitative interviewing provides an open ended, in depth exploration of an aspect of life about which the interviewee has substantial experience, often combined with considerable insight. In this case, my subjects of interview have induced significant facts of experience by providing me, as an interviewer, imperative basic knowledge about not only the detailed implementation of Motramed program in Bondowoso and novel insights of causal effect of each Motramed stage of implementation. One of the most crucial effect caused by the implementation of Motramed was forest conservation done deliberately not only to conserve the forest but it held main objective to increase coffee productivity by planting new coffee tress among shading forest trees, which complied with comprehensive standards of the Sustainable Agriculture Network from Rain Forest Alliance organization. They believed that the best way to keep forests standing is by ensuring that it is profitable for businesses and communities to do so.7I noted during my interview with PT Indokom Citra Persada, that they actually hold this international certification and apply the concept with their farmer partners, including with Bondowoso farmers. Another global issue in coffee industry that I really wanted to investigate was the concept of fair trade in coffee. I was curious if Motramed holds objective to pursue international fair trade certification. And Mr. Asnawi Saleh, one of my subjects of interview from PT Indokom Citra Persada, provided me with insightful response by mentioning the originality of fair trade concept and reason why Motramed does not intentionally pursue its certification8. At first I easily took the interview session with coffee farmers in Bondowoso and Jember activity for granted because I thought I could gain full control over the data collection and interpretation from them. I also performed such a premature skeptical research attitude before I departed to Bondowoso, because at first I thought my research study was merely a generic prescription to agricultural development which only caused a huge benefit to social actors, marking coffee farmers as another object. But I thanked to my attitude, because it has Rain Forest Alliance, n.d. Certify Your Farm. [online] Available at: < http://www.rainforestalliance.org/agriculture/certification> [Accessed May 11 2012]. 7 8 Detailed interview result can be found in Appendix V P a g e | 33 created such buffer, not to limit my vantage of point and take it for granted, in fact, the buffer itself provided me grounded and focused research goals and helped me determining the suitable candidates for my subjects of interview and establishing fortitude to pursue them for several important questions. By conducting interviews with the coffee farmers, I have realized that through the form of their unplanned narrative stories, I have obtained more knowledge and hidden facts as ground breaking substances for further apprehension of this research study. To quote Kvale (1996, p.199) : An interview analysis can be treated as a form of narration, as a continuation of a story told by the interviewee. I was not surprised to learn from my subject of interview that coffee farmers around Bondowoso area do not hold basic knowledge of good coffee, but what brought me to disturbing surprise was when Mr. Horace (2012)9 informed me that : “Near National Park of Ijen (approximately 120 km from Jember), there is PT Perkebunan Nusantara XII which produces coffee too. Their coffee is very well known but this state plantation company doesn’t care about small farmers. We walk separately even though we produce the same commodity. There is no knowledge transfer from state plantation company to farmers.” Another intriguing question was asked by me to find out the effect of simplified supply chain model introduced by Motramed. Of course, this has threatened many coffee middlemen position. A disclosure explanation was stated by Mr. Antony (2012)10 : “Some of middlemen that I know do complain about the transition period. They admitted that they lost income because Motramed simplified the value chain. Their house storage is empty because they can’t find many farmers who would like to sell coffee beans to them anymore. But now, we have 4 9 Detailed interview result can be found at appendix VIII 10 Detailed interview result can be found at appendix VII P a g e | 34 middlemen who decided to join Motramed program by being farmers. They said that their revenue is the same.” A condensation of narrative told by my subjects of interview, has constructed meanings that unfold the basic problem owned by many coffee farmers in Indonesia and it also provided compelling insights and opened new interpretation of Motramed’s contributions not only to coffee farmers but also to related supply chain channels. 4.1.2 Observation Observation method was chosen to reduce the biasing effect and subjectivity derived from my qualitative interviews, although it held limited ability to provide detailed insights of human behaviors, attitudes, and motivations. I believed observation method could also help me to verify and perform consistencies between field facts and constructed opinions from my subjects of interview (Silverman, 2004, p.12). Thus, I utilized a direct observation method to oversee the natural setting of current coffee farm owned by farmers who joined Motramed program in Bondowoso short after I completed my qualitative interviews with several representatives of farmers. I spent 3 full days of observation in Bondowoso and Jember to visit 3 selected sites : coffee farm, sheep barn, and a house of crop processing unit. The reason why I chose to do a direct observation to one of the coffee farms was that I would like to gain deeper understanding about poly culture cultivation concept, meaning that coffee trees in Bondowoso were planted under many varieties of shading trees to protect the coffee tress, enrich the biodiversity by creating natural ecosystem, and poly culture cultivation in coffee was also believed to enrich the coffee beans original flavor. I fully realized that this observation could only be done with brief period of time; so it limited me with broad opportunities to figure out the whole field situation. Therefore, I let a full assistance from ICCRI technical representative, Mr. Edi Santoso, to guide me during the whole observation process and with him, not only I did ground verification, took several pictures, checked the almost ripe coffee beans and the varieties of shading trees, but also I conducted brief interviews based on one on one dialogue to provide me with additional technical knowledge and prevent misunderstandings or misconceptions of which I might not be aware. P a g e | 35 A visit to sheep barn near the coffee farm was also conducted to check the real condition of it. During my observation, I performed basic interview with Mr. Edi Santoso, which caused a rich result of discussion from different perspective. Because of his vast technical knowledge, he was able to provide me with explanation how the sheep barn could support farmers’ welfare to support statement made by one of my subject of interview about the establishment of sheep barn. Sheep was chosen rather than goat or cow because it has faster productivity, easy to be taken care, and they provide ecological benefit to coffee cultivation because sheep consumes coffee leaves and its manure can be used as organic fertilizer for coffee trees. Later on, I discovered that 100 sheep were contributed by Bank of Indonesia, farmers were given full responsibility to breed them, and they could only sell the new born sheep with equal sharing profit among the sheep owner and farmer’s union. Another selected site of observation, that perhaps held essential role for this research study, was the house of crop processing unit in Sukorejo village, Bondowoso regency. I was pretty lucky to witness the coffee processing activity being done by several farmers in one sunny afternoon and I also took liberty to learn the step by step process, observed how the machines worked and how much water being used in this process. Mr. Edi Santoso explained the standard of procedure in doing wet process. It led me to further critical question, which is about water usage. From this topic, I managed to scrutinize and problematize the excessive consumption of water in this coffee process, meaning it did not hold any feasibility in eco friendly concept, and not so many areas in Indonesia have good infrastructure in water supply so technical barriers might occur. Departing from my critical stance about water usage, I lucratively revealed occurred quandaries faced by robusta coffee farmers in Jember and arabica coffee farmers in Bajawa, Flores. Water supply in both regions was very limited due to its geographical situation, thus farmers had difficulties during the early phase of Motramed implementation in Jember. Finally problem was recognized by farmers and ICCRI, resulting elongated water pipe construction with a collaborative project from University of Jember and ICCRI. Similar problem was also occurred in Bajawa, Flores with a solution by adjusting the standard of operation, especially in water amount. But problem does not stop right there. I also noticed that left over and used water was being wasted excessively. There must be a way to utilize water waste treatment so the whole process can sustain environment friendly concept. P a g e | 36 4.2 Motramed : Setting Standard for Glocalization In an important sense, globalization continues the work of nation building by creating shared standards, comparability, and ‘bridging principles’ of translation between formerly discrete and sometimes incommensurable worlds (Barloewen 2003; Eriksen 2003; Meyer et al. 1992 as cited in Eriksen, 2007, p.51). Previous statement was made possible due to one of globalization features through the continue process of globalization that demands shared quality standards. The same condition also applied for coffee industry to match the great international demand for higher coffee quality. That is why Motramed program delivered the concept of technology transfer aimed to coffee farmers in specialty region in Indonesia. By setting standard of coffee processing method to meet the international market demand, Motramed attempted to enhance distinctive characteristic of Indonesian arabica coffee, and at the end, it will enhance coffee trade exchange by establishing qualified comparability. However, as Eriksen mentioned (2007, p.56) : A consequence of standardization is that many practices, beliefs, skills, and craft disappear. Fortuitously, those consequences did not ensue among coffee farmers who joined the Motramed program because basically there were not high skills or coffee crafting owned by them. In fact, they did not hold any adequate knowledge at all. Thus, I naturally perceived that Motramed was initially set to fit into globalization dimension, which is standardization that the outcomes (better quality coffee beans) could be defined as glocalization concept, as stated by Eriksen (2007, p.58) : In other words, anything that could have not been produced anywhere but in a particular location is defined as glocalization. Another appealing perspective that should be translated into more analysis is the way Motramed program perceived as a means to strengthen the capacity of coffee farmers through the diffusion of technology process and how it contributed to social development. It will be translucently discussed in next units of analysis with a continuation of critical stance and questioning. P a g e | 37 4.3 Motramed : Diffusing Technology to Build Capacity Significant discussion of knowledge diffusion models and its application often could be found in agricultural sector which constituted novel technology for user system (farmers) by utilizing systematic procedure, institutional establishment, and communication process. However, the results may differ from one situation to another. An effective knowledge diffusion system must begin with users’ needs. It should begin with user needs and problems, and the system operates to find useful information, while many other, less effective knowledge diffusion systems take an opposite approach of conducting research largely in answers to researchers’ needs, and then attempting to find some use for the results (Hoffmann, 2011, p.27). To support above notion, Schon (1971, p.81) as cited by (Hoffmann, 2011, p.28) reiterated that an innovation to be diffused must be fully realized in its essentials, prior to its diffusion process. Thus, to understand the essential of Motramed program in Bondowoso, I should embrace a summary of deconstruction of its technology diffusion characteristic by recognizing that actually all decisions in Motramed program were determined and controlled by technical expert and local social actors by using top down approach in diffusion of technology modules which most of the contents came from research and design conducted by technical expert (ICCRI). Technology push, which is the wet coffee process, was emphasized and fully exercised with a low degree of local technology adjustment. To conclude above conclusion, Motramed program in Bondowoso was basically categorized as centralized diffusion system. This category was made sense simply because farmers are not highly educated and technically competent. Moreover, the transferred technology required a high level of mentoring and intense trainings since farmers perceived it as new processing technology for them. In general, although centralized diffusion system in Motramed was based on one way model of communication, it did not mean to shut down voices from bottom. In fact, based from my interview findings, I captured trifling participatory practice exercised by farmers when they actually did contribute technical yet simple suggestions to ICCRI about the training modules and the application of supporting units, such as in technical operation in sorting the P a g e | 38 red cherries, financial management issue and cost sharing, machine modification, and water pipe construction11. One must recognize that most Indonesian farmers may not seize high competency in technology thus their participation in providing innovation and model of reinvention are limited. Simple question was aroused when I finally comprehended the real farmers’ condition : how can it be possible for farmers to involve in such active participatory communication activity if they do not hold strong knowledge to exercise well-built power relation with their technical partners? Should they be equipped first by adequate knowledge and provided by structural organization to support, maintain, and exercise their power before they are involved in participatory communication process? How agent of change endows with such things to them? Can capacity building be the right means to provide farmers with not only educational trainings and information dissemination but also solid organizational attitude structure? As an approach to development, capacity building is set as a response to the multi dimensional processes of change, not a set of discrete or pre packaged technical interventions intended to bring about a pre-defined outcome to promote a more inclusive and equitable society (Eade, 1997, p.24 - 25). A notable understanding of development involved intervention in development process, including in capacity building process. Whether the intervention is into the life of an individual, organization or community it is critical to realize that the process of development is already well established and needs to be treated with respect (Kaplan, 1999). Even though capacity building concept was generally abducted by northern development organizations to identify their southern local counterparts as their local implementing agents, but in this project work, I distinguished capacity building as a continual development approach to make society achieve their resilience, independency entity, flexibility, and adaptability capacity by involving existing or creating new relationship models. In this way, capacity building’s target can exercise equity in power and build protracted social organization structure to support their focus and direction. Several strands of capacity building entail educational and trainings to improve knowledge, participatory approaches, organizational development, policy and institutional development, and multi-actor processes and systems (www.capacity.org, n.d.). However, 11 Detailed interview result can be found at appendix VII and VIII P a g e | 39 education and trainings are not the only capacity building enforcement. In fact, capacity building is not education and trainings. Rather, it is the organizational setting and overall purpose, what is intended, what is being achieved, and by whom – that define them as such (Eade, 1997, p.79). That’s why Motramed program was not only focus on disseminating applied technology to improve farmers’ skills through trainings, but it was also created to produce viable supporting units in relation with supply chain channels, environment, and social configuration to sustain one of its instrument, technology diffusion. Firm structural organization was also made obligatory by establishing a co-op and regular meetings between social actors and farmers. Motramed was set to accomplish independency of coffee farmers, rather than a technology dependency to its creator, ICCRI. To quote Mr. Cahya Ismayadi (2012)12, ICCRI’s representative: “As I mentioned before, we believe in sovereignty of farmers. Farmers should receive value added benefits from this program. They matter the most in Motramed program. It is not ICCRI who will reap all the benefits, nor involving stakeholders and exporters, but farmers who should receive full benefits economically, ecologically, and socially. Motramed can only serve as a mentor, to guide farmers in coffee processing method and mediate them with direct exporters. Motramed program should not last forever in the same coffee region; farmers should be independent at certain point of time. We should empower them.” A relationship model of Motramed was designed to support independency accomplishment among coffee farmers as below : 12 Detailed interview result can be found at appendix VI P a g e | 40 Figure 3 : Motramed Relationship Model P a g e | 41 For capacity building to generate a genuinely inclusive form of development, interventions must therefore take into account the different (and potentially negative) ways in which their impact will be felt by individuals and social groups (Eade, 1997, p.3). An intervention in capacity building can be defined as a support, which starts with the identification of a capacity building project or program idea, the development of that idea into a project or program, the implementation of its activities, and the delivery of outputs of products and services which very importantly generate outcomes/results and impact (Ogiogio, 2005, p.1). Many journal and literatures about capacity building mentioned interventions as unit, means, tool, or protocol to carry out capacity building practice. But such intervention by involving a development organization to alter or modify a social construction would not matter so much without a practice of volunteered engagement to promote participatory communication process. This statement was made reasonable because during my field research in Bondowoso, I discovered that Motramed’s initiator and technology expert, ICCRI, with its social actors did not perform any obtrusive interventions to the society. Identification process of how Motramed should be appropriately delivered was executed by involving myriad social approaches done to farmers’ union by seeking out what was the main problem that thwarted farmers to produce high quality coffee beans. Instead of creating social interventions, ICCRI established mutual engagement between social actors and farmers by mediating their interests and linked them into an inter chain development program that seized reciprocal yield. Engagement process afterward presented high sense of program ownership, both from farmers and stakeholders’ side, which eventually through multitude mentoring, evaluation, and reconfiguration, Motramed program seized ability to enhance farmer’s capacity to eloquent their obtained knowledge by being another agent of technology diffusion among their peer because they have gained capacity to be self reliance and seize bargaining power. From several group interviews that I conducted, farmers have stated their willingness to transfer their knowledge to other coffee farmers because they have weaved equitable power relations in form of knowledge of coffee process technology and they hold social responsibility P a g e | 42 to mentor their peer13.In other words, the capacity building process did not stop as soon as target achieves the intended result, in fact it should create a prolonged diffusion of process to extend robust and prevailing societies. Overall, a capacity building approach is more concerned with enhancing people’s capacity to articulate their own interests than with strengthening institutions per se (Eade, 1997, p.89). 4.4 Motramed : Exercising Power The exercise of power has been prevailingly permeated throughout the layers of social relationships, with strong relations of understanding in power anatomy and dichotomy, process of reproduction of knowledge, and social structure per se. However, if power is exercised within any social relationships as an opportunity to influence others, in what way it is manifested to induce knowledge? Foucault (cited by Mills, 2003, p.70) asserted that power was not belong to any dominant actors, and power was not exercised over the subordinates. In fact, more likely the subordinates should oblige with the dominant actors to exercise power relations within a framework of social organizational hierarchy to establish a cooperative action. Another important theoretical juxtaposition was made by Foucault (1980) in relation to power and knowledge, by emphasizing the way that knowledge is not dispassionate but rather an integral part of struggles over power to produce knowledge and make claim of power (as cited by Mills, 2003, p.69). Foucault also argued that not only is knowledge always a form of power, but what more is power equals to produce pleasure, forms of knowledge, and discourse (Hall, 1997, p.50 cited Foucault, 1980, p.119). Thus, social actors must attain adequate knowledge about specific issue that they are communicating, as an addition to their functional credibility, so they could use their power to produce legitimate and influential output of communication. The exercise of power relations was made viable among Motramed’s social actors, as social actors, and coffee farmers as their users. To create an in depth understanding, an engaging pattern of communication was firstly recognized from series of interview that I conducted with Motramed’s social actors and its illustration is described in figure 4 below : 13 Detailed interview result can be found at appendix VII and VIII P a g e | 43 Figure 4 : Communication Organizational Model of Motramed Above illustration clearly demonstrated that actually the social actors of Motramed hold equal position in social hierarchy, although there are two outstanding social actors, Bank of Indonesia and PT Indokom Citra Persada, who own more power and capacity to provide guarantee in terms of financial backup. Each social actor seizes their own distinctive and indispensable knowledge based on their expertise, roles, and responsibilities to disperse it to the users with a full lead from ICCRI. However, another appealing part that I also scrutinize was not a simple causal effect caused by the knowledge diffusion but rather a complexity of circumstance of the imbalances of power relations between the social actors, coffee farmers, and the extended coffee supply chain involved in Motramed program. It is veritable enough that coffee farmers may not seize advanced knowledge in coffee processing which have caused their coffee beans quality beyond par, but there is another verified fact that strangled farmers for not be able to exercise power. It is the intricate supply chain of coffee industry which kept them delineated and substantially distanced from being an independent farmer. Meanwhile, social actors, who were involved in P a g e | 44 this Motramed program, were also challenged not only to create a productive power by transferring knowledge to the farmers but they also hold responsibility to produce myriad of discourses about the essential of the program through development communication tools, either by using interpersonal communication or mass media channel. They need to engage into the knowledge, linked it together to assign powerful meaning to achieve development goals. A citation of Foucault was made by Hall (1997, p.55) : It is discourse, not the subjects who speak it, which produces knowledge. Communicating development program such as Motramed is indispensable in discourses establishment in order to continually produce cycle of knowledge between social actors and users, not only just a linear type of knowledge from social actors to users. Further discussion about how Motramed program adapt the convergence of development communication could be found in next unit of this chapter. As cited by Mills (2003, p.69), imbalances of power relations between groups of people or between institutions/states will generate production of knowledge. Because of the social structural imbalance in power relations between social actor and coffee farmers, knowledge is produced about coffee processing technique, supply chain, sustainability, and financial related issue. The production of knowledge must be eschewed from a marginalized perspective, whereas coffee farmers, as the less knowledgeable people, do not refrain from exercised power deliberately done by those social actors. In fact, those farmers collaboratively act with full supervision from social actors to traverse the progression and resistance of power knowledge that establish the form and realm of knowledge. From group interviews’ result, farmers affirmed that the exercise of power was fully conducted after they experienced all the benefits gained from Motramed program, especially in coffee beans quality improvement, coffee processing knowledge improvement, income improvement, and value chain development. From gaining benefits of technical aspects, farmers eventually achieved higher level of confidence to bargain price directly with exporters, power relations are manifested to bridge the imbalances14. Power then exercised and related 14 Detailed interview result can be found at appendix VII and VIII P a g e | 45 accordingly with knowledge diffusion, from social actors to farmers, to produce facts that can be held liable to support and promote social structural change in supply chain channels. Facts that Motramed program really contributes in increasing coffee beans quality through knowledge diffusion and a practice of simplified supply chain channels of coffee have altered the status quo of farmers afterward. Middlemen used to hold superlative power to control the coffee price, but not anymore. In fact, adjusted supply chain has clearly shaped the progression of social structure among farmers; middlemen and other parts of supply chain now are working mutually towards the same goals. The workings of power have contributed the production of knowledge in Motramed program, although certain limitations should be critically considered, such as the possibility of oppression came from Indonesian state companies which also produce and process coffee, encouragement of dependency derived from users’ perception towards the program and their own ability to produce looping knowledge caused by their lack of confidence, and power corruption itself. Taken an example discussed by Stuart Hall : Power not only constraints and prevents, it is also productive. (Hall, 1997, 261) Power hold by social actors, in this case Motramed’s social actors, should produce new discourses and new object of knowledge (technology diffusion in agriculture), it also should shape new practice (coffee processing method) and also institutional program (Motramed). 4.5 Adaptation of Development Communication Convergence in Motramed Development communication refers to a process of strategic intervention toward social change, initiated and engaged by organizations and communities, by encompassing participatory and intentional strategies designed to benefit the public good, whether in terms of material, political, or social needs (Wilkins, 2008). Meanwhile according to McPhail (2009, p.3) development communication is the process of intervening in a systematic or strategic manner with either media (print, radio, telephony, video, and the internet), or education (training, literacy, schooling) for the purpose of positive social change. There has been multiplicity of approaches and theoretical cross-pollination in the field of development communication, causing countless emerging disagreements on communication preferences, agendas, and P a g e | 46 priorities. The richness of cross disciplinary communication concept, conceived by diverse perspective of scholars or communication practitioners, has made obscure and ambiguous understanding of development communication. According to Waisbord (in Oscar & Thomas Tufte, 2005 : p.86) for some, communication means community empowerment and social mobilization; for others, the work of media and other information technologies; and for others, public relations and publications. There is a need to eradicate a concept of communication divergence being applied in exclusive methods to fit all purposes in doing development communication. The opportunity of cross-disciplinary alliance in communication, tools, and methods should be more encouraged by performing a convergence of five key ideas in development communication (Waisbord in Oscar & Thomas Tufte, 2005 : p.85) : the centrality of power, the integration of top down and bottom-up approaches, the need to use a communication ‘tool-kit’ approach, the articulation of interpersonal and mass communication, and the incorporation of personal and contextual factors. An emphasize on those five key ideas in development communication was done in more practical way without abandoning the theoretical concepts, even though the presence of theoretical propositions were not highly realized by ICCRI, as the initiator of this program. When ICCRI successfully identified factual problems in coffee productivity, quality, environment, social structure, and supply chain, they understood that each problem intertwined with each other and they need specific solution. Thus, social actors were invited to formulate the integrated strategy and long term goals, participate, and actively monitor the Motramed program through social engagement process, not to be called as interventions, with the coffee farmers in Bondowoso. The first idea of development communication as proposed by Waisbord (2005) is the centrality of power as a focal point of program based on information dissemination. Community empowerment should be the main goal of interventions (Waisbord in Oscar & Thomas Tufte, 2005 : p.78), but what kind of empowerment and how should it be directed? In Motramed program, centrality of power was exercised at the beginning by creating an awareness of stakeholder’s capacity and strengthening the institutional groundwork before going further to empower the farmers community15. This early stage was done with full 15 Related interview result can be found at appendix VI P a g e | 47 consideration that solid organizational structure must be established and reached mutual consensus in strategy and application. Another reason why organizational development was critical in Motramed because Motramed mainly operated top down approach in development communication strategy, without disposing bottom up approach, thus a strong structure was required beforehand. During the process, an emerging realization of top down and bottom up integration was highly visible because social engagements were fully exercised, among social actors and farmers, to create sense of ownership. In that way, social engagements have involuntarily promoted participatory communication in this program. Considering Indonesia as a country where political and cultural factors limit participation, social engagement process could be identified as an alternative approach to support dynamic participatory communication and produce enviable output. Despondently, a requirement of having integrated communication tool kit approach was not completely prioritized in Motramed program while different strategies in contextual approach might be necessary needed to resolve specific communication problems and agendas. Lambently, Motramed only employed traditional peer to peer communication method, face by face meetings, workshops, and internal mentoring program meanwhile mass media communication and tools, that include radio, television, multimedia, and print, were not manifested in development communication strategy of Motramed although there were ample rooms of implementation to reach wider audience for greater impact. This condition has made Motramed program was not fully recognized among Indonesian coffee industry and coffee lovers whereas Motramed has great opportunity to leverage its scale and impact by mobilizing potential social capital. The transmission of Motramed training modules merely relied on traditional medium exchange, which may have delivered the right message to the right people so far, but as the program requires sustainability to reach its long term goals, a comprehensive development communication approach should be deployed. Another point that should be critically considered, Motramed should make knowledge diffusion existed through discourse practices, in agricultural, sustainable environment, social, economy, and communication practices. Social actors in Motramed should not only master the power knowledge to correspond technology diffusion as the new object of knowledge, but they should also produce multi layers discourse of program essentials and its achievements by combining traditional P a g e | 48 media and mass media channel to achieve productive knowledge, reach larger audience, and leverage program scale. Peer conversations, media interviews, social media strategy, journal and documentations, congress lobby, farm visits, and audio visual production should be utilized with bursting synergy. Media advocacy interventions, to address the nature of Motramed, goals, and achievements, were also not made viable in Motramed communication strategy. A great advantage of media advocacy is that it might not consume more budget rather than mass media communication utilization, furthermore it holds capability to reach specific target audience with an allowance of strategic planning and more detailed conveyed message. Media advocacy is designed to foster change at a structural rather than individual level, through attempting to influence policy and decision-makers as well as normative climates. Media advocacy strategies are more likely to employ news media than the other approaches described above, which rely more on popular culture as a vehicle toward reaching audiences (Wilkins, 2008). To quote Waisbord (2005, p.81) : Popular media (drama, community radio, singing groups) have proven to be effective in generating dialogue in small communities. Above statement could be another imperative consideration for Motramed to design development communication strategy aimed to smaller communities which applied more participatory model of communication, for example to/by farmers’ union or Indonesian coffee community. A number of successful interventions suggest that media channels and interpersonal communication should be integrated. Because social learning and decision-making are not limited to the consideration of media messages but also involve listening and exchanging opinions with a number of different sources, interventions cannot solely resort to the mass media (Waisbord in Oscar & Thomas Tufte, 2005 : 81). Although television, radio and other media are important in disseminating messages, social networks are responsible for the diffusion of new ideas (Rogers and Kincaid, 1981; Valente et al, 1994 in Waisbord in Oscar & Thomas Tufte, 2005 : 81). Thus, the other key idea of development communication which comprises the combination of interpersonal communication with multimedia activities, P a g e | 49 including utilizing ICT (Information Communication and Technology) tools, are exceptionally significant in raising awareness, leveraging scale, and provide acceleration in communication process. Whereas interpersonal communication is regarded as a process to construct meanings by communicating message and involving feedback between individuals or society group, it also requires same level of interpretation and understanding between sender and receiver. Most of the time, the context of interpersonal communication per se cause level disparity between sender and receiver, either it is situational, cultural, physical, social class, roles, and linguistic condition. It creates another challenge in accomplishing series of interpersonal communication task, but in Motramed case, mass media combination was not the suitable solution to stimulate peer communication and create possibility for messages to enter social networks and become part of everyday interactions. It was simply because Motramed’s users, coffee farmers, demand high emotional bond between program initiator, executor, and social actors so they all together could endorse social engagement process. The only way to elevate emotional bond is by conducting continuous mentoring, training, and assessment through interpersonal communication by using direct medium: face to face communication, regular visits, meetings, and peer to peer control evaluation through farmer’s union. Scope of program was another aspect that needs to be considered for not combining modern media channels with interpersonal communication in Motramed. Since Motramed program was executed based on locality in specific region in Indonesia (in this case study is in Bondowoso, East Java), communication driven results strategy should also be based on locality consideration to produce efficient and effective result. Nevertheless, I definitely regarded this key idea of development communication could be fully adapted in Motramed future communication strategy to address larger audience. The last key idea, but not least important, is incorporation of approaches that focus on individual and environmental factors in understanding the role of behavior change communication. This idea has been particularly relevant in behavior change programs which have gradually moved away from individual-centered approaches to a multi-prong approach that considers environmental factors that are affecting individual behavior (Hornik, 2002 in Waisbord in Oscar & Thomas Tufte, 2005 : 81). The relations between individual behavior and contextual factors (supply chain system, knowledge, and output quality) were carefully examined by ICCRI during its preliminary identification stage of Motramed idea. Because of P a g e | 50 limited knowledge owned by the coffee farmers in processing their coffee beans, brought result in low quality and convoluted supply chain system in coffee took advantage of this by fiddling the coffee price. On the other side, these contextual factors do not directly inhibit farmers’ willingness to participate in Motramed program and Motramed’s social actors also did not directly set up an easy and ‘one fit for all’ environment to achieve desired results. They did not directly eliminate unnecessary supply chain channels even though it will create direct efficiency but they would rather to gradually embrace middlemen to witness the Motramed progress with a hope that those middlemen will become active part of Motramed. As a result, there were few of middlemen who actually joined the program16 Overall, adaptation in development communication convergence in Motramed was attempted not only as a means to diffuse technology but it was attempted to build and foster capacity. Communication process then incessantly facilitated through the adaptation of development communication key ideas to encourage program ownership. 4.5 Social Development : A Corollary of Motramed An extension of perspective on social development imbued the combination concept of development to promote economy growth along with the human development approach to merge equity and growth with the lines of human capital (Pietersee, 2001, p.125). Relationship between equity and growth was stated as below : Economic growth and social impinge on each other, i.e. broadly effective social progress is not possible without a socially oriented economic and finance policy. (Development & Cooperation, 1, 1995: 12) Whether growth is deeply associated with the essential aspiration of development, I revert to the dilemmatic trajectory of growth distribution and its contribution to shaping beneficial social construction. To what extent is growth measured? Should it be in a form of quantification of income amplification or to a larger extent of social quality enhancement? If an accomplishment of growth is achieved, how the consequences to an overall development agenda should be treated? 16 Related interview result can be found at appendix VII P a g e | 51 As mentioned by Jacobs and Cleveland (1999), the essential nature of the development process is the progressive development of social organizations and institutions that harness and direct the society’s energies for higher levels of accomplishment. Society develops by organizing all the knowledge, human energies and material resources at its disposal to fulfill its aspirations. Social development shall not be an irrelevant compartmentalization of economic outlook and human capital alone. In its wide-ranging idiomatic references, social development operates systematic and progressive development of human potentials with such great collective will of society and exertion in social dimension to increase capacity and initiative. This operation system can be understood when development is recognized as a continual process involving active parties, not merely a stagnant program to oversimplify a concept one fit for all. As a journey, social development is eligible to have certain road map to guide. An integrated comprehension of all related factors, instruments, conditions, involving parties, and the stages of development process should be systematized in a conceptual framework that could be utilized to establish a leading guidance that holds role not only to provide direction but also to describe and create relation between the role of each instruments involved, such as human capital, infrastructure, technology diffusion, money, supporting policies, and social institution. This conceptual knowledge of the development process should enable every society to better utilize the available instruments better, in order more fully to tap its developmental potential (Jacobs & Cleveland, 1999). An operating framework, rather than a conceptual one, of Motramed has been emerged into a handy importance of development result driven and figurative principles, which is to increase coffee farmers’ income, by identifying several significant related factors and conditions that influence the social structural process, adoption, and interaction per se. The primary consideration to conduct Motramed was not solely based in concerting economy based principle actions with an orientation to market and demand. In fact, Motramed relied the heart of development in the supply side: quality, flexibility, the efficient combination and utilization of productive resources, the adoption of technological developments, an innovative spirit, creativity, the capacity for organization and social discipline, private and public austerity, an emphasis on savings and the development of skills to compete internationally; in short, independent efforts from within to achieve self-sustained development. (Ramos and Sunkel P a g e | 52 1993, quoted in Sunkel 2008: 65–6 in Pietersee, 2001, p.130). Thus, technology diffusion was one of Motramed’s instruments to deliver better quality of coffee beans without disregarding that development actually should also engage a social process, rather than as the program of any combination of identified instruments to achieve enviable and measurable results. During a diminutive journey of Motramed implementation in Bondowoso, East Java, there are several quantifiable performances achieved throughout the initiation phase during 2011 – mid 2012 : 1. There were 5 farmer’s unions (consisting approximately 125 farmers) which became the first group to join and fortify Motramed implementation in Bondowoso. Now, the unions have expanded into 30 farmer’s unions scattered around Bondowoso regency. 2. A downy swift in coffee processing technology, from traditional method into wet process method based on export standard, has been consistently made. There are distinguishing quality and physical improvement in Bondowoso coffee beans. 3. First batch of export has reached the target of 1 unit of 20 feet container (± 18 tons) of Arabica coffee from Bondowoso to Switzerland through PT Indokom Citra Persada with the selling price IDR 38.000/kg HS (USD 4/kg of Horn Skin coffee parchment) on 2011. 4. With the higher price achieved by farmers in Bondowoso through Motramed program, it also gave direct impact to the general price of coffee beans at farm level. A significant increase from IDR 2.500/kg to IDR 6.000/kg are shown at local farmers level, which the price is getting more favorable. Aside of the quantitative achieved results mentioned above, Motramed has reached an extended rate of social accomplishments through the affirmative transformation in social attitudes, between coffee farmers, society, and even relevant social actors. It was proven when a simplified supply chain channels introduced by Motramed interfered the social reconstruction of middlemen position. Rather than eliminating and shutting down middlemen’s revenue, the social process per se has induced a conducive atmosphere for P a g e | 53 middlemen to alter their position by becoming active part of Motramed. Encouragement of successful pioneers in Motramed to become Motramed’s agent of change was also stimulated because those pioneers hold significant amount of Motramed’s process ownership through the unremitting social engagements done by all involved social actors. They became aware of opportunities and challenges in global coffee industry and they have full potential to respond with bursting willingness. Development occurs when pioneering individual initiatives are imitated by others, multiplied and actively supported by the society (Jacobs & Cleveland, 1999). Stronger organizational system also has shaped Bondowoso farmer’s union throughout Crop Processing Unit establishment as a new form of sustainable coffee business model with an orientation of socio economic advantages. And last but not least, social development in Motramed has also infused a consciousness of ecology sustainability through an establishment and organization of supporting systems by society to sustain the holistic paradigm of social development. It was made possible by creating the supporting unit of sheep barn in Sukorejo village, Bondowoso to generate alternative income for farmers and to support ecological rotation in coffee cultivation. Forest conservation with a simultaneous purpose to boost productivity by planting coffee seeds in the forest was also stretched out in Bondowoso area. The social development in Motramed has taken an evolutionary context to express a progressive shift in emphasis from identification of development problems to achievement of development solutions through the utilization of instruments in technology diffusion; capacity building, and social engagement process. P a g e | 54 5.0 Conclusion Motramed program has been implemented to serve its fundamental developmental objective by leveraging coffee quality based on global standard through technology diffusion. However, a pursuit of global standard of coffee can’t only be done by simply transmitting technology in coffee process to farmers, with a naive assumption that technology transfer is part of development approach in building human capacity and when the goal is achieved, farmers’ welfare will automatically improved, economy growth then will follow. That pattern of thinking doesn’t substantiate credence when agricultural development was plainly perceived as technology diffusion concept done by experts with top down approach and when the goal is achieved, the action impedes. To quote Jacobs & Cleveland (1999) : Development is a process, not a program. Thus by marking its substantial development process, the implementation of Motramed program extended its developmental contributions by initially considering an agricultural development as a holistic process that involves specific problem identification to each situation rather than fitting a solution to all problems. This was done by ICCRI, as Motramed’s technology expert, when they dismantled all problems occurred in Indonesian coffee industry, the related problem was not only the low level of knowledge owned by coffee farmers, but also intricate supply chain channels, scrawny institutional development, lack of government awareness about the real situation, financial dilemma, and environmental challenge. Motramed has constructed progression of development to dole out its users by performing an identification of specific problems to each situation was later on followed by identification of suitable partners to support the Motramed implementation, starting from financial institution, local government, direct exporter, local coffee association, and forestry department. Its contribution as a collaborative project driven by volunteered willingness of its society, has extended Motramed’s basic developmental contribution to inquire about progressive result, both in growth and long term developmental goal. Another developmental contribution done by Motramed program was a focus on strengthening the internal institutional structure in order to perform functional capacity building, through social engagement among social actors and farmers, rather than performing an injection of knowledge to its user system in the beginning. Later on, technology diffusion was performed through a continuous mentoring and assessment based on standard of P a g e | 55 operations made by ICCRI to assure that technology was correctly absorbed and implemented constantly to deliver the utmost output of qualified coffee beans. Although key ideas development communication was not fully adopted in Motramed implementation, indisputably it leaves spacious improvement for future development of Motramed communication strategy. Considering that Motramed holds opportunity to leverage the scale and impact to agricultural society and Indonesian consumers, Motramed holds potential to utilize the combination of multimedia channels, interpersonal communication, and ICT tools to create productive knowledge, perform acceleration in globalization dimension, and provide wide access for information dissemination. The lack of development communication strategy has created distinguishing challenges for Motramed to leverage its scale of adoption in many specialty coffee regions of Indonesia, considering with the total productive area in Indonesia, coffee productivity and environmental sustainability can be endorsed in implementation through a collaboration of initiatives not only to accelerate funding, perform environment conservation, make advantage of marketing channels, capacity building, and knowledge diffusion, but also to carry out media advocacy activities to support the adaptation of development communication convergence of Motramed. Surely, Motramed program could attract mass media to cover its activities and social actors should take great advantages of it not only to reposition Motramed as an agricultural program for development but also as a program manifestation of power relations to induce knowledge and capacity for a more powerful declaration of social cause. A constellation of development world now is changing, bringing novel consequences in development. One that used to hold an outlook that development was merely a concept of neo liberalism, post colonialism, and hidden imperialism done by the western countries must adjust their point of view. With global crisis hit many western countries, and power equity now has drifted to emerging countries such as BRIC (Brazil, India, and China), it is promising enough that developmental agencies might adjust their development agenda, goals, targets, and paradigm. Promoting economy growth by alleviating poverty and boosting productivity might be a classic development goal that will hold ascendancy over future decades, but growth does not equally lead towards accruing developmental consequences, even though most of the time they make perfect allies. To quote Mizanur Rahman Shelley, Center for the Study of the Global South (1994: p.62 in Pietersee, 2001, p.140) P a g e | 56 Economic growth does not cause an increase in the quality of life, but an increase in quality of life does lead to economic growth. For that reason, development agenda should be made based on substantive and proactive point of view that development is not all about conducting feasibility study to identify problems and fit the solution, investing in physical infrastructures, empowering community, fostering participatory communication, and turn sustainability into a hype discourse. Development agenda should establish the unremitting loops within a consideration of possible consequences to establish pioneering individual initiatives that could be imitated by others, multiplied and actively supported by the society. Society then actively organizes the new activity by establishing supportive laws, systems and institutions. At the next stage it integrates the new activity with other fields of activity and assimilates it into its educational system. The activity has become fully assimilated as part of the culture when it is passed on to the next generation as values through the family (Jacobs & Cleveland, 1999). With a focus on social approaches, development will attain its consequences by acknowledging potentials and liberating initiatives among people. P a g e | 57 6.0 Recommendations A depiction of interventions that have been clearly described in capacity building theories, as a means of support system, definitely should need a revisit and concept reformation. This is because I distinguish that often interventions done in an unenviable manner using top bottom approach without even hold capability to identify the real problem and finally it creates enforced implementation of power, rather than a transferable equity of power. I introduced a concept of social engagement as a capacity building process to promote the progressive development of social organizations and foster mutual relationships with a bottom up approach which by nature, it will deliberately encourage participatory communication and high sense of ownership among user system. Social engagement should be exercised simultaneously at several levels of organizational structure, physical form in technology and machineries, law and policies, and environment to elevate the whole capacity and opportunity to accelerate the development per se. With critical considerations, I suggest further study of social engagement application in capacity building application and its viable contributions to post development paradigm. Motramed program also holds burgeoning potential to be Indonesian social movement by mobilizing social and financial resources within larger collective group with shared belief and solidarity in order to promote program duplication in many specialty coffee regions. An illumination of Motramed as Social Mobilization Organization (SMO) could contribute an essential role in assembling and deploying important resources that oblige the movement to utilize formal organization and promote mobilization to accomplish long term developmental objectives. P a g e | 58 Bibliography Bank Indonesia, 2012. Pilot Project Kopi Arabika di Kabupaten Bondowoso. Jember : Bank Indonesia. Burgess, Robert, 1984. In the Field : An Introduction to Field Research. London: Routledge. Chanda, Nayan, 2007. Bound Together: How Traders, Preachers, Adventurers, and Warriors Shaped Globalization. USA : Yale University Press. De Vaus, D.A., 2004. Surveys in Social Research. Australia : Routledge. Eade, Deborah, 1997. 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[online] Available at: <http://www.communicationencyclopedia.com/subscriber/tocnode?id=g9781405131995_ch unk_g97814051319959_ss20-1> [Accessed 26 April 2012] Yin, Robert K., 2003. Case Study Research: Design and Methods. USA : Sage Publications. P a g e | 62 Appendix I Motramed in Particular Target Motramed program is aimed to Indonesian coffee farmers who own small scale plantation (less than 5 hectare/farmer) in specialty coffee region with different altitudes and distinctive soil characteristic suitable for arabica coffee cultivation. Most of Indonesian farmers only own small land meanwhile state agricultural companies own large plantation estate around Indonesia, which most of the plantation estates were used to be Dutch Indies companies. After Indonesia gained its independence from Dutch on 1945, the ownership of Dutch Indies companies were completely transformed into state companies until now. Indonesian coffee farmers in those specialty regions operate individually in traditional cultivation system, crop processing method, and marketing method. Less of them have functional co-op to support their financial and logistic operational system, often middlemen and loan sharks provide ‘aids’ to those small scale farmers and create hefty cycle of burden among farmers. Less of farmers utilize farmer’s union, even though such union exists, because union can’t solve the classical problem that they encounter, which is access to technology and market penetration. ICCRI sends its researcher representative to many coffee specialty regions in Indonesia so they can make direct contact to the head of farmer’s union to introduce the concept of Motramed and seek possibility to implement the program. Location Selection Being the largest archipelago in the world located in the equator with more than 17.500 islands, Indonesia is the perfect home to cultivate unique coffee characters based on its specialty regions. From west islands to east islands, these are Sumatra, Java, Bali, Sulawesi, Flores, and Papua. Coffee connoisseurs regard coffee from these regions as some of the most flavorful in the world with particular characters. P a g e | 63 Specialty Coffee Regions in Indonesia (Source : http://www.sweetmarias.com/coffee.indonesia.bali.php) ICCRI selects its first location in Kintamani, Bali on 2002 because of several reasons 17 then it continued to develop Motramed program simultaneously in Bajawa, Flores, Papua, Jember and Bondowoso in East Java. Most of these specialty regions are located in high altitude (more than 500 m above sea level) and they are home to Arabica coffee, except Jember for its Robusta coffee because Jember is located in lower altitude in part of East Java. Mawardi, Surip, 2011. Interview on Research Methodology Paper Interviewed by…Lisa Virgiano. [face to face] Soekarno Hatta domestic airport lounge terminal 1C, Jakarta, Indonesia, November 24 2011, 17.00 PM. 17 P a g e | 64 Why Arabica? Coffee arabica is also known as mountain coffee because it only grows on high altitude land. Many coffee experts believe that arabica coffees produce better taste than the other major commercially grown coffee species, such as robusta, although robusta produces more fragrant aroma. Arabica also contains less caffeine than any other commercially cultivated species of coffee. Thus, global demand for arabica coffee has increased considerably these past decades. Consumers are willing to pay extra cost to taste arabica coffee grown in special regions from all around the world, because they believe different region produces unique coffee characters which those characters can’t be obtained through bio engineering in seeds. The sole reason why Motramed focus on arabica quality enhancement rather than robusta is simply because arabica stock price in world market has shown significant increase from 1998 – 2012 meanwhile robusta’s stock price varies from year on year price18. Robusta price tumbled down to the lowest during 2001 – 2006 when Vietnam inundated the coffee market with its low quality robusta. An opportunity in quality development for Indonesian arabica is still wide open, and the quality enhancement of arabica coffee shall lead to farmers’ welfare improvement exponentially. International Coffee Organization, 2012. ICO Indicator Prices. [online] Available at <http://www.ico.org/prices/p2.htm> [Accessed 21 April 2012] 18 P a g e | 65 Appendix II Interview Transcript with Bank of Indonesia’s Representative Interviewer : Lisa Virgiano Subject of Interview : Mr. One Yusril Fikar Position : Bank of Indonesia (BI), Jember Branch - Representative Interview language : Bahasa Indonesia (transcript translated into English) Location : Community Hall, Sukorejo Village, Sumber Wuringin Sub- District, Bondowoso Regency, East Java Friday, March 30, 2012 starting from 13.00 PM – 14.30 PM Lisa Virgiano : Could you please explain the exact position of Bank of Indonesia (BI), Jember in Motramed program? Mr. One Yusril Fikar : Ok, before I explain BI position in Motramed program, I should describe that BI holds general position as monetary policy regulator. Now, we act not only as regulator, but our government realizes that Indonesian real sector should also be empowered and improved. Thus, since the early 2010, BI commenced various cluster programs, which were based on commodities development starting from upstream until downstream supply chain. There were 3 corridors that we set in developing our commodity cluster programs : commodity must have direct impact to inflation, export commodity (as foreign exchange fund backup), and the commodity could be linked to banking industry. You have to know that starting from 1999, BI was not allowed anymore to give direct credit/loan so we have to appoint or recommend relates state banks to fund it. Due to its restriction, we have to collaborate with other parties in order to make commodity cluster programs run successfully in P a g e | 66 every region of Indonesia. We chose Motramed program as part of our cluster program in Bondowoso because based on those corridors criteria. So, BI Jember acts as initiator and facilitator for technology supporting aid in Motramed. Lisa Virgiano : I see..So based on BI position in Motramed program, what is BI role and function? Mr. One Yusril Fikar : BI holds important function to facilitate technical support aid, such as research, workshops, and information provision to develop and improve farmers’ competency and performance. We also facilitate direct funding access to coffee farmers, as I mentioned earlier, BI was not allowed to fund all loans directly to Indonesian citizens, thus we collaborate with East Java Bank to fund Motramed program. Of course the funding is based on East Java Bank’s terms and conditions. We can only recommend and convince East Java Bank that this program is worthed and liable enough based on our financial calculation. So by the end of 2010, we decided to take part in Motramed program in Bondowoso regency, because Bondowoso is part of our work territory. We collaborate together with ICCRI, regency authority, Bondowoso forestry authority, and East Java Bank. Lisa Virgiano : Why BI is interested to become Motramed’s stakeholder, besides the main reasons of those corridors criteria mentioned earlier? Mr. One Yusril Fikar : Good point! You need to know, that the main economy basis in Bondowoso is agriculture. Meanwhile, based on our database, financial aid from local banks for agriculture is only less than 10% from total credit (2010). So we think there is a contradictory but also great potential in this. We think coffee as an important commodity that contributes real impact to Indonesian economy. It is an export commodity, income resource for small farmers, industry producer for raw materials, and also job opportunity creator for this regency. Plus, we all know that Java coffee is already very famous among coffee drinkers for its quality and taste. But the Java coffee brand is owned by our coffee plantation state company, PTPN XII. Meanwhile small coffee farmers around this area still do not know how to improve their coffee beans quality. They still produce low quality coffee beans because they do not seize current technology to process their coffee. P a g e | 67 Lisa Virgiano : Could you describe the communication pattern among Motramed’s stakeholders in this Bondowoso cluster, considering so many parties are involved? Mr. One Yusril Fikar : Well, the pattern is quite simple. One should acknowledge that we do not operate based on one way form of communication. It is a holistic and two ways communication pattern. BI Jember works closely with East Java Bank by giving recommendation in order to create possibility for East Java Bank to grant loans with low interest to coffee farmers, so they can buy several important processing machine units. Then we collaborate with Bondowoso forestry authority to provide forest land area for coffee cluster development in Bondowoso with a main principle of forest conservation and sustainability. Of course, we also work closely with ICCRI by providing access to research infrastructure and facilities and helping ICCRI to disseminate knowledge and technology to farmers. Lisa Virgiano : Do you find any difficulties in communicating with the rest of stakeholders in Motramed program since too many parties are involved, including local government authority? As we know, when dealing with our government, intricate bureaucracy can be a painstaking obstacle in delivering productive communication message. Mr. One Yusril Fikar : (smiling). Not at all, surprisingly! We work so harmoniously together from the beginning. We speak at the same level, and there is no intricate bureaucracy involved as you mentioned earlier. I think it is all because we share the same vision and goals. There was no delayed feedback in decision making because each stakeholder has their own direct representative, and the most important thing is we have our independent authority to take decision. No hidden interest involved. [Lisa Virgiano’s comment] : I could sense their way of communication and pattern during the annual meeting held in the community hall on March 30, 2012. It was so efficient and effective yet so very friendly. The discussion ran very comprehensive in contents without any obscure chit chat. Each of stakeholders knew exactly their role and scope of responsibility so during the report meeting they delivered the right message and evaluation from their own scope without intervention from other parties. Lisa Virgiano : What is BI’s appraisal towards Motramed program in Bondowoso? P a g e | 68 Mr. One Yusril Fikar : Hmm…(pondering for a while) I think if we see from information dissemination to farmers, it already went well. Knowledge and technology transfer, especially in wet process for coffee beans, have been understood and implemented very well by coffee farmers in our initial clusters. Thanks to ICCRI who has effectively assisted this process. There is also a stronger farmer’s union through the creation of Crop Processing Units as a centre of coffee processing unit for export orientation. We also have monthly evaluation meeting with full involvement from coffee farmers and stakeholders to discuss current problems and solution. Yearly evaluation also made to discuss strategic policy. I think we have achieved initial awareness of good quality standard for arabica coffee beans among coffee farmers. Coffee farmers also have successfully export their first batch of good quality coffee beans using wet process on 2011. I reckoned the total amount is 1 full container (approximately 18 tons) with price IDR 38.000/kg (USD 4/kg) according to NY commodity stock index price. Few years ago, the highest Arabica coffee beans from Bondowoso only reached IDR 18.000/kg (USD 2/kg). Lisa Virgiano : What aspects need to be improved for future development of Motramed? Mr. One Yusril Fikar : The biggest challenge for future development of this cluster project is definitely social reconstruction, meaning we still need to change farmers’ mind set and social behavior. Farmers must own professional business mind set with global orientation. We need to strengthen social capital through institutional strengthening to ensure program sustainability. We must embark our way of thinking from community based concept to create efficiency in economy scale and increase our bargaining power in global market. Transparency should also be promoted among farmer’s union, we must endorse accountability and trust among farmers’ board of members. For tactical improvement, I think Motramed can hire professional financial and administrative expert to assist several Crop Processing Units in doing their financial and administrative management. They (coffee farmers) still need to learn how to manage their logbook wisely. Some of the units have terrible financial reports, it is so painstaking to review their monthly reports. P a g e | 69 Appendix III Interview Transcript with Local Government’s Representative Interviewer : Lisa Virgiano Subject of Interview : Mr. Suryadi Position : Head of Forestry and Horticultural Department in Bondowoso (2005 – 2011) Interview language : Bahasa Indonesia (transcript translated into English) Location : Community Hall, Sukorejo Village, Sumber Wuringin Sub-District, Bondowoso Regency, East Java Friday, March 30, 2012 starting from 14.30 PM – 15.45 PM Lisa Virgiano : Could you please explain the exact position of Bondowoso Forestry and Horticultural Department and Bondowoso local government in Motramed program? Mr. Suryadi : Basically, the local government acts as an infrastructure and facilities provider and as a facilitator of workshops and assessments to coffee farmers, whom involved in Motramed program. We, as local government officials, highly realize that coffee plays a vital means to leverage export income. Bondowoso is famous for its coffee but sadly, the coffee condition has not developed for a long time. We only pay attention to the downstream supply chain. In 2006, we tried to process coffee beans to become coffee powder, but we forget to manage the upstream supply chain, which is coffee cultivation and coffee processing. Coffee farmers need escorting in development program. But we did not have a structured, sustainable, and comprehensive development program to improve the coffee beans quality and coffee farmers’ welfare in Bondowoso. We also act as information disseminator, meaning that we P a g e | 70 spread Motramed program in provincial and national level so now in 2012 we receive budget allocation from East Java province and APBN (National Expenditures and Income Budget) in form of equipments and financial aid to accelerate the program development. Meanwhile Bondowoso Forestry and Horticultural Department position itself as a land (forest) provider which can be used by farmers to cultivate more coffee trees and increase their crops in relation with Motramed development program. Highland forest in Bondowoso can be cultivated by farmers with a sustainable conservation concept, meaning that we do not cut trees in the forest, in fact we diversify the plants by planting coffee tress, potatoes, cabbage, and its shading trees, such as durian trees, white lead trees, and herbal trees. Lisa Virgiano : What is the role and function of Bondowoso Forestry and Horticultural Department and Bondowoso local government? Mr. Suryadi : Our function and responsibility in government sector, of course to create a conducive policy to support Motramed program. We also initiate a consolidation between ICCRI and Bank Indonesia in Jember. We realize that ICCRI headquarter is located in Jember, it is only 1 hour from Bondowoso. We actually closed neighbor. But why our coffee crops and its quality are below par? Meanwhile ICCRI has fascinating experiences and of course, results, in developing Motramed program outside Java. You can see what ICCRI have done to Kintamani coffee farmers. ICCRI as a research based institute has big amount of experiences with a simple and practical methodological approach. Their way of knowledge transfer is always easy to be followed and understood. I think my first meeting with Mr. Surip Mawardi was started unintentionally on 2010 in Jakarta (laughing). We both discussed about how to increase coffee quality with basic introduction of flavor wheels. Then we both agree to commence Motramed program in Bondowoso. Thus, at the same time, I mentioned this program to Bank Indonesia Jember branch and they quickly responded to this idea. So, I can say that Bondowoso local government also coordinated the initial meeting between stakeholders. Lisa Virgiano : Could you describe the communication pattern among Motramed’s stakeholders in this Bondowoso cluster, considering so many parties are involved? P a g e | 71 Mr. Suryadi : It is so basic and simple. Please do not misunderstand with so many stakeholders involved in this Motramed program in Bondowoso. We actually have the same intention to simplify bureaucracy and it works! Each of stakeholders appoints one representative whom given full authority to make decision and act promptly. I think we know our own position and role. But one thing that you should know is Motramed program should be communicated with full assessment, meaning that all of the communication process cannot be left alone without supervision and safeguard from stakeholders and the coffee farmers itself. Lisa Virgiano : Do you find any difficulties in communicating with the rest of stakeholders in Motramed program since too many parties are involved, including local government authority? As we know, when dealing with our government, intricate bureaucracy can be a painstaking obstacle in delivering productive communication message. Mr. Suryadi : (pause for a while). No, I don’t think so. We have a high sense of ownership, even the coffee farmers also eager to participate. But the bottom line is Motramed program is designed in a simple way for an easy adaption and replication. So it is not hard for all of us to work together. Lisa Virgiano : Why Bondowoso Forestry and Horticultural Department and Bondowoso local government are interested to become Motramed’s stakeholder? Mr. Suryadi : It is all started by a simple question : Why East Timor, Papua, and Bali have Motramed program but why Java doesn’t have it? ICCRI is our good neighbor and ICCRI has its own coffee plantation in Bondowoso. Bondowoso has its own farmers’ union but there is no real actions being made so far. Plus we see that Bondowoso still has massive forest in highland area. Coffee plants can be a perfect solution to provide sustainable nature conservation. We aware that all arabica coffee farmers in Bondowoso have been practicing sustainable agricultural method, passed from generation to generation, by not using chemical fertilizers. They also able to produce high quality coffee seeds by doing simple experiments in cross seeds method. So we have strong assets. It is impossible if Motramed program will fail in Bondowoso. P a g e | 72 Lisa Virgiano : What is Bondowoso Forestry and Horticultural Department’s and Bondowoso local government’s appraisal towards Motramed program in Bondowoso? Mr. Suryadi : So far so good. Can’t complain more. But we need to accelerate this program with extensive goals in a future. We have planning starting from short term plan until long term planning (15 years from now). I think we should be responsive to global demand and maintain the quality. Oh yeah, one thing that I need to share with you is the forest conservation has started on early 2012 with 5 ha in total area. Motramed program also train farmers to conserve the forest by giving them responsibilities and authorities. PT Indokom Citra Persada donated 2 million coffee seeds to be planted in remaining forest area. Bank of Indonesia, Jember also facilitates sheep barn with 100 sheep for coffee farmers so they can use sheep manure as coffee natural fertilizer and sheep can consume coffee leaves. Farmers can sell sheep’s fur to maximize their income during holding period (non harvest time). So, basically Motramed program does not involve knowledge transfer and capacity building among farmers, it also created sustainable support systems because we believe each party should sustain benefit from this program. Lisa Virgiano : What aspects need to be improved for future development of Motramed? Mr. Suryadi : We need to facilitate direct buyer meetings between coffee farmers and direct exporters. Sure for now, we have PT Indokom Citra Persada as our solid exporter partner, but it will be wonderful if we could improve coffee crops and at the same time we gain business partners to expand our export market. I think promotional activities should also be enforced because promotional strategy is very weak in planning and implementation. Imagine, if we could invite respective hotels and cafes from around here (Ijen National Park is one of famous tourist attraction near Bondowoso) so they want to use our local coffee product, Bondowoso arabica coffee. P a g e | 73 Appendix IV Interview Transcript with ASPEKI’s Representative Interviewer : Lisa Virgiano Subject of Interview : Mr. Bambang Sriono Position : Chairman of Indonesian Coffee Farmers Association (ASPEKI) – Bondowoso Regency Interview language : Bahasa Indonesia (transcript translated into English) Location : Community Hall, Sukorejo Village, Sumber Wuringin Sub-District, Bondowoso Regency, East Java Friday, March 30, 2012 starting from 16.00 PM – 17.00 PM Lisa Virgiano : Could you please explain the exact position of ASPEKI in Motramed program? Mr. Bambang Sriono : Alright, it is very easy. ASPEKI represents coffee farmers. We act as a representative and coffee quality controller. We act on behalf of coffee farmers in Bondowoso. Let’s say that ASPEKI is farmers’ house of representative to delivery what farmers’ actually needs. Lisa Virgiano : What is the role and function of ASPEKI in Motramed? Mr. Bambang Sriono : As coffee farmers’ representative, we organize farmers and the union located in Bondowoso for the sake of administrative and meeting arrangements. We must support and actively take part to succeed Motramed program for arabica coffee farmers in Bondowoso. During Motramed implementation, we must do the quality control of processed P a g e | 74 coffee beans according to export standard and standard of procedure set by ICCRI. We also perform supply chain management procedures by maintaining contact with exporter partner, PT Indokom Citra Persada. We help ICCRI to coordinate and implement field program, then we create a report for ICCRI. We also help Bondowoso Forestry and Horticultural Department in doing the implementation of forest conservation. Lot of things to do, huh? (Laughing) Lisa Virgiano : (Giggling). Sure it is. Could you describe the communication pattern among Motramed’s stakeholders in this Bondowoso cluster, considering so many parties are involved? Mr. Bambang Sriono : Well, actually ASPEKI is under Bank Indonesia, Jember coaching management for cluster program. That is all when it got started. We met Bank Indonesia and could exchange valuable information and of course, we often give ideas and inputs to Bank Indonesia, especially for the development of cluster program in Bondowoso. We reciprocally facilitate each stakeholder through consistent and continuous communication. Lisa Virgiano : Do you find any difficulties in communicating with the rest of stakeholders in Motramed program since too many parties are involved, including local government authority? As we know, when dealing with our government, intricate bureaucracy can be a painstaking obstacle in delivering productive communication message. Mr. Bambang Sriono : I don’t think so. Of course, we met technical barriers during Motramed program but as far as I am concerned, there is no major problem in communicating. Lisa Virgiano : Is it because all of the stakeholders share the same vision? Mr. Bambang Sriono : Yeah, you can say that. But I think it is because proximity that connects all of us. We reside in Jember and Bondowoso in small towns, so it is easier for us to coordinate between each other. Lisa Virgiano : Why ASPEKI are interested to become Motramed’s stakeholder? P a g e | 75 Mr. Bambang Sriono : It is invested interest of our coffee farmers. It will be weird if we don’t support this program, right? Farmers have so many difficulties in developing their crops quality, we have to assist them in finding and transferring the right method and technology of agricultural so they can improve their level of expertise. Farmers also face intricate supply chain distribution; there are so many middlemen practices especially before and during harvest time. They came to farmers to buy coffee beans at very low prices, because the farmers really need money so they agree to sell it under quality. But I see, Motramed has a mission to simplify the supply chain management by making direct contact to exporter besides doing knowledge transfer to farmers. I see that is a good thing to start with. Lisa Virgiano : What ASPEKI’s appraisal towards Motramed program in Bondowoso? Mr. Bambang Sriono : I need to emphasize that Motramed really reconstructed our supply chain management, make it more efficient and simple. Few years ago, middlemen played major role in determining coffee beans price. They bought it at a very low price, they gave the cash money in advance to the farmers before harvest time, but when harvest time arrives, usually coffee price in international stock index change or rise up, but the farmers already received the advanced money and they did not even receive any balance for the actual price. It happened like a satanic circle, because coffee can only be harvested once a year, and during the non harvest time, farmers usually do not have other income, so they have to create debts. Sad, right? That’s why I think Motramed is not merely a development program aiming for knowledge transfer, but it is beyond that. It holds capacity to create support system for coffee farmers to maximize their income, of course by leveraging the coffee beans quality, training farmers to conserve forest and plant other horticultural crops, creating sheep barn, and simplify supply chain. Lisa Virgiano : What aspects need to be improved for future development of Motramed? Mr. Bambang Sriono : Well, I am really concerned organization enforcement, including union management system in administrative level. We also need to set up a strong co-op P a g e | 76 management as an umbrella to set up a basic economy and capital for future works. ICCRI has set up a standard of procedure for Motramed, but sometimes the implementation is not maximum enough. I also think for the future, we need to allocate certain amount of percentage of our coffee crops for local consumption since now we are capable to increase our productivity and quality. The other next challenge is to embrace these middlemen to become more active in our union. Some of them already join because they think it is useless to resist the new supply chain system, they rather join become farmers and ripe benefits from it. P a g e | 77 Appendix V Interview Transcript with Exporter’s Representative Interviewer : Lisa Virgiano Subject of Interview : Mr. Asnawi Saleh Position : General Manager – PT. Indokom Citra Persada Interview language : Bahasa Indonesia (transcript translated into English) Location : PT Indokom Citra Persada Office, Jl. Industri Km. 2,5 Buduran Sidoarjo 61252 – East Java Wednesday, April 4, 2012 starting from 16.00 PM – 17.30 PM Lisa Virgiano : Could you please explain the exact position of PT Indokom Citra Persada in Motramed program? Mr. Asnawi Saleh : Before we get carried away with this interview question, allow me to explain the background of PT Indokom Citra Persada. This company was started as a trading company only, specialized in coffee in 1990 at Lampung, Sumatra. Then, slowly, we grew and we finally set up a company with a core concept of sustainability in coffee supply chain. This concept was derived from a simple way of thinking : that external parties from coffee supply chain should get maximum benefit from the market, to fulfill global demand of higher quality, sustainable coffee cultivation, global marketing and image management. Meanwhile from internal parties we must comprehend that 97% Indonesian coffee farmers are small scale farmers with land ownership less than 5 ha. They have to possess quality enhancement knowledge, traceability management, and consistency in productivity. We realize that farmers really need to know about risk management to hedge the fluctuation of coffee price but our P a g e | 78 farmers cannot afford to do that. So I think we hold responsibility to create market appreciation of best quality Indonesian coffee from demand side, meanwhile from supply side we train farmers to improve their coffee quality. The conclusion is we really concern to create a simplified supply chain distribution by seeking expectation and opportunities from each involved chain so we can achieve acceleration without any conflict interest and nobody suffers loss. So our position in Motramed program is as marketing partner in arabica global market for Bondowoso coffee beans. I guess we are part of this active and sustainable supply chain. Lisa Virgiano : What is the role and function of PT Indokom Citra Persada in Motramed? Mr. Asnawi Saleh : Something that we always remember is being a coffee business player; we must carefully pay attention the function of downstream and upstream coffee business. So, in Motramed program we play important roles mostly from economy aspects by emphasizing intervention in upstream coffee business by providing 2 million coffee seeds ready to be planted in rainforest of Bondowoso highland, we also create financial grants in technology and process machineries, we communicate incessantly with all stakeholders, we try as much as possible to give positive contributions to each supply chain distribution system according to their contribution, and last but not least, we introduce Bondowoso coffee beans to Indonesian roasters so they can know the farmers directly and it will create their sense of belonging towards Indonesian coffee beans. Roasters must understand that it is not easy being a coffee farmer; they must know every cultivation and coffee process. Lisa Virgiano : Could you describe the communication pattern among Motramed’s stakeholders in this Bondowoso cluster, considering so many parties are involved? Mr. Asnawi Saleh : I acknowledge ICCRI as an active mediator, not only as a research based institute. We act based on one commando : mutual decisions are made based on ICCRI’s commando. We move based on the same perception and vision, plus I think based on nationalism spirit; that we, as Indonesian, must be able to work collaboratively for the sake of our nation. Lisa Virgiano : Do you find any difficulties in communicating with the rest of stakeholders in Motramed program since too many parties are involved, including local P a g e | 79 government authority? As we know, when dealing with our government, intricate bureaucracy can be a painstaking obstacle in delivering productive communication message. Mr. Asnawi Saleh : Well, I don’t perceive many involved parties could create any hassle in communication. In fact, I think that many stakeholders can achieve our desired results even faster. The thing that I feel a little bit contradictive is communication between farmers and buyers, classic problem with pricing issue. But it can be easy settled by doing actual cost and labor comparison to determine minimum price and we, as marketing partner, also prepares several steps of price safeguard system to tackle the coffee price fluctuation in global market, through hedging, stocking, etc. Lisa Virgiano : Why PT Indokom Citra Persada is interested to become Motramed’s stakeholder? Mr. Asnawi Saleh : It is a very interesting question. Firstly, we recognize that coffee can also contribute in our forest conversation besides its economy contribution to our national income. Poly culture cultivation is the best cultivation method for sustainability coffee, meaning we can combine horticulture crops in low level land, then we can plant robusta coffee in middle level land, followed by vegetables or hard tress and arabica coffee in higher level. Besides preserving the land, we also create maximum income for coffee farmers in one land at different level, through diversification. Coffee also holds social value especially for farmers, since Indonesian coffee farmers are small scale farmers, they have to unite by forming unions and co-ops to synchronize their perceptions and act together to achieve their mutual interest. That’s why we are so interested to participate in Motramed program, because at the beginning, ICCRI thought all of those concepts and pour it into a systematic yet simple adoption module. Lisa Virgiano : What PT Indokom Citra Persada’s appraisal towards Motramed program in Bondowoso? Mr. Asnawi Saleh : I think that we have done several important stepping stones in Motramed program in Bondowoso. We work cooperatively with ICCRI in various specialty coffee regions development in Kintamani, Bali, Papua, and Bajawa, Flores. I know that this program in Bondowoso is still a baby, but we have created a market for Bondowoso arabica coffee, together with all stakeholders we manage to establish basic infrastructures. One thing P a g e | 80 that we must remember is this supply chain distribution system must be treated in a holistic way not in a conventional horizontal pattern. Lisa Virgiano : What aspects need to be improved for future development of Motramed? Mr. Asnawi Saleh : Productivity improvement for sure. You know that global demand for arabica coffee beans still lacks of 300.000 – 600.000 tons/year. Indonesia has capability and opportunity to fulfill such demand, because we have the human resources (farmers), massive land with special characters, and rain forests conservation opportunity with the usage of coffee trees. You know, we do not have to send our own labor to work abroad anymore if we could maximize these opportunities. We already gained full trust from coffee farmers in Bondowoso, and market is there. What are we waiting for? We must match global quality standard and simplify supply chain even more so we can minimize risks among farmers, making their cash flow healthier. I think Motramed program should include risk management module for farmers, so they learn the technique how to manage price hedging and risks. [I was about to finish the interview until my eyes captured a huge indoor banner in PT Indokom Citra Persada’s office with several familiar logos such as Rainforest Alliance and USDA Organic. I was intrigued to ask Mr. Asnawi Saleh about those international certifications.] Lisa Virgiano : So, your company has earned Rainforest Alliance and USDA organic certifications. That is pretty awesome. Isn’t expensive to obtain such certificate? You have to pay lots of money to bring international auditors to Indonesia just to audit and evaluate our coffee, right? Mr. Asnawi Saleh : Yeah, it is expensive but we also gain significant recognition from global market because we manage to keep and use the certificates and logo in each of our gunny sacks for global export. The price of coffee also gains significant higher price because of these certificates. It is one of our strategies to meet the global standard. P a g e | 81 Lisa Virgiano : But why there is no Fair Trade logo? Don’t you think it is important too? Mr. Asnawi Saleh : (Smirking). I tell you one thing. Fair trade concept was firstly introduced when the coffee commodity price sunk to the bottom on 2005 – 2006. I mean, that was really horrible for coffee farmers, but of course many big corporations got massive profit because of this. So certain amount of minimum price was set to ensure that coffee commodity still can be an attractive commodity for people to cultivate it. Coffee buyers need to pay that minimum amount of coffee price (based on basic calculation of cost and labor) and if the crop quality was above standard, they must pay additional premium cost. But now, the coffee price is getting better and better each year, demand is growing steadily. Coffee buyers now buy coffee beans with higher price than ever. So my question is : is fair trade still relevant anymore? That’s why our company is still considering obtaining Fair Trade international certificate. Motramed program does not direct impact to promote fair trade but as far as I experience, we apply the practice of fair trade by buying the coffee beans directly from farmers based on international stock market price. P a g e | 82 Appendix VI Interview Transcript Interviewer : Lisa Virgiano Subject of Interview : Mr. Cahya Ismayadi Position : Industrial Pioneering Manager of ICCRI Interview language : Bahasa Indonesia (transcript translated into English) Location : ICCRI Headquarter, Jl. PB Sudirman 90, Jember 68118, East Java Friday, March 30, 2012 starting from 18.00 PM – 20.15 PM Lisa Virgiano : What is the background of Motramed program? Mr. Cahya Ismayadi : We really know what exactly the problem that we are facing now in Indonesian coffee business, especially the problem in coffee processing. Most of coffee business players in Indonesia do not understand what is the real coffee and its international standard quality. They do not know a benchmark of good taste meanwhile they only set up the international standard based on physical appearance. Since 1983, they changed the understanding of international standard into defect system standard. Our robusta coffee farmers can only produce coffee with grade 5, 4, 4B, and 4A. Until now, it happens that way meanwhile we have opportunities to leverage the quality standard into grade 1. The same condition happens with arabica coffee beans because farmers only use dry hulling process. Then we, in ICCRI, started to think, why we did not change the way we process our coffee? The idea came up on 1997 when we did a survey in Bali. The first time we started Motramed program in Bali, we introduced wet process to coffee farmers in Kintamani, Bali. Apparently, we have the same thought with Bali Horticultural Department. We brought our own pulper P a g e | 83 machine from North Sumatra to Bali on 2001. The first year, we could produce 400 kg coffee beans from 4 farmers union called subak abian (Note : Bali has a developed agricultural local institution in each village called subak abian with an adoption of indigenous knowledge in agricultural techniques). Then, we could produce 6000 kg on the second year. But the main problem was, the coffee farmers were confused how to sell their coffee beans. Then we met a direct exporter from ECOM International and they bought Kintamani coffee beans 3 years in a row. Now, Kintamani coffee farmers are all independent now. They can find their own buyers. The bottom line from my background story is farmers need guidance, you just can’t let them walk alone, and there should be a mentoring program. There are many differences of interest between farmers and coffee buyers, they need mutual agreement. Previous mentoring programs being done by many agricultural institutions in Indonesia have failed because they did not meet exporters’ interests. Lisa Virgiano : What is the purpose of Motramed? Mr. Cahya Ismayadi : The purpose is so very simple. We want to improve coffee farmers’ income and to develop Indonesian specialty coffee’s image among coffee drinkers in the world. There is no other purpose. But later on, we reached so many goals, such as land conservation. We believe farmers should have their own independent ability to develop their quality of life, they should have full bargaining power and own advanced coffee knowledge, not only in cultivation but also in processing and marketing as well. Farmers should be made as an independent individual. That’s why Motramed is designed to last only for 3 or 4 years in each coffee region, after 3 years, farmers should be able to apply the whole modules of Motramed with lots of improvements without ICCRI’s full time assistance anymore. Lisa Virgiano : Who did ICCRI ask to involve in Motramed program? Mr. Cahya Ismayadi : Not only farmers. We are pretty much open to any party who would like to support Motramed program. But we set up main criteria : there should not be any conflict interest, there should be mutual agreement and commitment. It was really hard at the first time to find stakeholders who would like to be involved in Motramed. But we have P a g e | 84 standard of procedure by conducting feasibility study at the first time before we started Motramed program to study the dynamics of the local community. For example, in Bajawa, Flores, there is no financial institution involved because we have full financial support from local government. Of course the support/loan must be returned but without any bank interest. Local government in Flores thinks that Motramed program could create ripple benefits in doubling their local district income. Lisa Virgiano : What are the content of Motramed’s modules? Mr. Cahya Ismayadi : Before we start the Motramed program, usually we create MOU (memorandum of understanding) between parties that are involved. In MOU, we include the basic modules that contain of standard of procedures in wet processing technique, such as : red cherry harvest, beans sorting in tank filled by water, pulping, then resorting beans again in water tank, dry fermentation for approximately 24 – 36 hours, beans washing to separate the slimy substance, drying under the sun minimum 15 days to create a distinctive coffee characters until it reach 11% water level, storage, peeling process, and export process. The modules also include quality control unit with an involvement from internal auditor chosen from the farmer’s union and trained by ICCRI, which include : coffee cupping technique, defect quality criteria, and red cherries criteria standardization. Last but not least, we also include administrative module such as inventory note taking process. Then exporter completes our module by including organic international certification. Lisa Virgiano : How is module being formulated? Based on what criteria? Mr. Cahya Ismayadi : Usually we listen from our buyers, either importer or exporter. From them we know the suitable international standards that they are looking for. Then we translate their demand into modules. Farmers do not know really what is going on in coffee international market, so they do not know how to enhance their coffee quality. So we can say yes, it is a top down approach. Lisa Virgiano : Was there any serious problem in early stage of planning and implementation for Motramed program? P a g e | 85 Mr. Cahya Ismayadi : Hmm..(thinking for a while). Mostly, we encountered technical problem in the implementation not in the planning phase. For example, most of farmers do not know how to operate our machine processing unit at the beginning, but we create continuous mentoring for them, so it is not problem now. Lisa Virgiano : Is the same content module being implemented to Motramed’s farmers or is it adjusted based on local culture and geographical condition? Mr. Cahya Ismayadi : Overall, the application is the same. Minor modification is made only in material specification. Lisa Virgiano : Is there any criteria in region selection for Motramed program? Mr. Cahya Ismayadi : Yes, we set up several vital criteria for existing potential region for Motramed development. First, there should be sufficient amount of land area from economical perspective (land productivity), then there should be strong motivation from the farmers itself, and last but not least, there should be support and commitment from related stakeholders. We hold our own idealism : financial institutions, such as local banks, should not create more poverty problem to farmers, on the contrary financial aids should help farmers to liberate themselves from poverty. Lisa Virgiano : Has any farmers’ union asked ICCRI to implement Motramed program in their region? Mr. Cahya Ismayadi : Yeah, as a matter of fact, a farmer union from Pengalengan, West Java asked us to implement Motramed program. We just need to conduct feasibility study for them. Lisa Virgiano phase until now? : Has Motramed module had several alterations starting from the early P a g e | 86 Mr. Cahya Ismayadi : Yeah, only the beginning of first year. We modified red cherries criterion standard, from 98% in total amount to 95%. Traditionally wise, there was minor adjustment but it did not change the whole technical concept and purpose of Motramed. Example : there is water problem in Bajawa meanwhile our machine requires high water usage so we need to apply efficiency method by creating eco friendly machine that has been adopted well by Colombia. Lisa Virgiano : What kind of communication tool kits that you use to deliver Motramed’s modules to your target audience, meaning the coffee farmers?? Mr. Cahya Ismayadi : Basically, we utilize traditional way of communication such as face to face discussion and assessments; we did communicate our modules though oral explanation to each farmer’s union using step by step procedure. You know, several farmers even cannot read, so we think it will be the best to transfer the knowledge through face to face discussion so they can also give direct feedback to us, ask questions and give opinions. Head of farmer’s union is also required to take manual notes and create their own logbooks. So yeah, there is no modern information technology being used. It is so very simple. Lisa Virgiano : How ICCRI delivers the message of Motramed concept to Indonesian coffee world so coffee industry and players aware of Motramed and understand the concept? Mr. Cahya Ismayadi : ICCRI did a coffee symposium in Jember every two years, the last one was held on 2010. What we do in coffee symposium is basically technology dissemination; we also invite coffee farmers that are involved in Motramed program to do a presentation to the symposium participants, which come from around Indonesia. They present their real work and quality improvement results, after they are involved in Motramed progam, to the symposium participants. Most of the symposium participants are delegation from Indonesian coffee manufactures, Indonesian Q graders, coffee exporters, farmer union representatives, academics from agriculture major, and local government institutions. We also hold a coffee technical meeting in 2011 to deliver more practical knowledge to coffee society in Indonesia. P a g e | 87 Lisa Virgiano : No media relations involved? Mr. Cahya Ismayadi : Unfortunately, not. We have our own website, though. Some of the symposium participants wrote in their own coffee blog, but not so many of them. Lisa Virgiano : Is there any cost that should be recompensed by involving parties in Motramed program? If there is, who bear the cost? Mr. Cahya Ismayadi : All the costs are born by each union/group. Each union in Motramed program needs approximately 4 – 5 quality control professionals to run the program. Of course, each union must have starting capital. I reckon the starting capital for 3 months operational cost can reach IDR 100.000.000 (USD 11.000), with a processing cost approximately IDR 2.000/kg of coffee beans. Also, each union must purchase machine processing units, as far as I remember, pulper machine can cost IDR 12.500.000 (USD 1300), washer machine IDR 12.500.000 (USD 1300), water pump, buckets, hose, and other equipments can cost IDR 10.000.000 (USD 1100). Those machines and equipments can last up to 10 years. There are many cases relate to starting capital, for instance, in Bondowoso we are facing the problem in finance management standardization because in Motramed program, there is no finance management module or standard of operation. We don’t have standard mechanism in finance controlling and evaluation even though all of the income derived from coffee beans buying from exporters goes directly to each union’s bank account. Lisa Virgiano : What are the real mentoring applications that ICCRI has done sustainably for Motramed program? Mr. Cahya Ismayadi : It all started from the first year of program. We strengthen stakeholders’ capacity, we set up the institutional groundwork, establishment of infrastructures and facilities also done including machinery set up and work flow, trainings for farmers, and then we intensify the communication works. After those series of activities, the real works happen after we approach harvesting time. We exercise those standards of operation intensely and guard the quality assessment. During the harvesting time, farmers double their work P a g e | 88 through processing work exercise. They employ many additional freelance workers, mostly come from their own village, to help them manually pick and sort the coffee beans. They do the processing method in each union based on Motramed’s standard of operation manual. Lisa Virgiano : How does ICCRI prepare the role transition from full time mediator/mentor of Motramed program into part time independent consultant? Mr. Cahya Ismayadi : As I mentioned before, we believe in sovereignty of farmers. Farmers should receive value added benefits from this program. They matter the most in Motramed program. It is not ICCRI who will reap all the benefits, nor involving stakeholders and exporters, but farmers who should receive full benefits economically, ecologically, and socially. Motramed can only serve as a mentor, to guide farmers in coffee processing method and mediate them with direct exporters. Motramed program should not last forever in the same coffee region; farmers should be independent at certain point of time. We should empower them. Normally, at the fourth year, ICCRI role in Motramed are 80% reduced. We provide a smooth transition process from technology adoption process into full acquisition technology process to farmers through intensive mentoring in the first 3 months. Then, we exercise the modules again starting from pre-harvest time until post harvest time. It is the perfect time for farmers to apply, practice, and evaluate what they have learnt before. Lisa Virgiano : Last question, was there any unpredicted consequence happened during Motramed program? Mr. Cahya Ismayadi : Yes, in fact, there were. In Kintamani, Bali, there was one union which could not achieve the same standard of quality meanwhile other unions could achieve the standard quality : grade 1. After serious investigation, we found out that it was triggered by the social problem. You know, that Bali society holds strong caste, a complex hierarchy social system based on different social status, it is a given status, similar to what happens in India. There were some of farmers who hold higher caste in their social system but they did not hold higher education level so their technical ability and technology absorption rate is also low. They did not want to follow the standard of procedures because of their social status. P a g e | 89 Meanwhile in Bondowoso, some farmers are not discipline enough in using money, so they still could return the bank loan in time. But the amount is only 15% from the total capital loan and they are pretty sure to pay the full amount by the end of this year harvest time. [Continued interview was done over telephone call on Monday, March 31, 2012] Lisa Virgiano : What is the benefit for ICCRI in conducting Motramed program? Mr. Cahya Ismayadi : Well, the benefit that we achieved was mostly from technology dissemination point of view. Since ICCRI is a research institute, we hold responsibility to disseminate latest technology to farmers so they can adopt it. We don’t hold any strong agenda, such as forcing farmers have to use our technology or buy our seeds, but it is all back to them. When they have experienced how the program actually benefit them, then they will calculate their own risks and opportunities. P a g e | 90 Appendix VII Group Interview Transcript Motramed Arabica Coffee Farmers’ Representatives in Bondowoso Interviewer : Lisa Virgiano Subject of Interview : 1. Mr. Ash (real name is concealed to maintain anonymity) 2. Mr. Antony (real name is concealed to maintain anonymity) 3. Mr. Andre (real name is concealed to maintain anonymity) Mediator/translator : Mr. Edi Santoso (ICCRI Technical Assistant) Interview language : Bahasa Indonesia (transcript translated into English) Location : Hamlet : Kluncing, Village : Sukorejo, District : Sumber Wuringin, Regency : Bondowoso Saturday, March 31, 2012 starting from 13.00 PM – 15.15 PM Lisa Virgiano : What is the main problem that you are facing now as an Indonesian coffee farmer? Mr. Ash : I do not know the standard quality of coffee beans. My parents and grandparents did not teach me because they also did not know about it. We, as coffee farmers, are accustomed to pick green cherries because we can get early money from middlemen, of course they paid us very low. I did not know either about roasting and coffee P a g e | 91 processing. If you came to Bondowoso earlier before Motramed program, you could see how disgusting our coffee (laughing). Mr.Antony : I am facing so much trouble in terms of capital; I do not have any partnership. I can only operate small farm with little profit margin. Meanwhile middlemen play coffee price, they often pay below standard, but we can not do anything because we need the money in order to survive. I realize that we need to increase coffee quality, but it has been a traditional custom in this regency not to have a motivation to increase the coffee quality, because what for? Our coffee will be priced the same, below standard. Mr. Andre : Yes, capital is an issue for me. I need starting capital to manage my farm, since coffee can only be harvested once a year, farmer like me need alternative income in order to pay daily needs in my family. Lisa Virgiano : Why finally were you interested to join Motramed program? Mr.Ash : I was highly interested to join the program when I did a comparison study in Kintamani, Bali on early 2011. Bali was the first region of Motramed program. Frankly speaking, I had doubt at the first time when I heard about this program from horticultural department of Bondowoso. But when I did a visit to Bali together with ICCRI, I saw with my own eyes how Balinese coffee farmers could significantly increase their coffee price by implementing different coffee process. Then I said to myself, if Bali can, Bondowoso can! It was proven when we had our first export to Switzerland on June 10, 2011. Mr. Edi Santoso : (interrupted) The Motramed implementation in Bondowoso was quite in a hurry, I have to admit. Farmers only have 4 months to boost the productivity and quality. We worked really really hard on this. Six tons of good quality coffee beans were produced last year and for this year harvest, we plan to double our productivity. Mr. Andre : Yeah, it was so crazy last year. But all of us have the same determination. Our Bondowoso coffee must be acknowledged by global coffee drinkers. You know, our coffee quality is not bad, even before we joined Motramed program, Bondowoso P a g e | 92 coffee was ranked at the third place in National Coffee Cupping Competition on 2010. I think, why not join Motramed. We have basic quality; we just need to enhance it. I want international market not only know Kintamani, Gayo, or Toraja. But when they drink Java coffee, they remember Bondowoso. Mr.Antony : When horticultural department of Bondowoso informed me about Motramed, I was really interested unswervingly to join. I did not have any hesitation at all. I have been together working hand in hand with horticultural department of Bondowoso since 1986 through farmer union establishment, we always have a monthly meeting in the community hall, but you know, there has been no any improvement in coffee price because well, we did not know how to increase our coffee quality. Lisa Virgiano : Do you encounter problems in the middle of Motramed implementation? Mr. Ash : Hmmm (thinking). Let me remember…I don’t think there is any. Everything runs very smooth. The only problem that exists is communication problem. Please do not get me wrong, what I mean about communication problem is the intensification of it. Now, we have 25 additional UPH (Crop Processing Unit) in Bondowoso, these new farmers (around 600 farmers) are too eager to start implementing the program, they eager to know, so passionate to deliver results. They tend to start without mentoring, which caused different results and of course, different standards. We want to tell them, please slow down (laughing while smoking his cigarette). Mr.Antony : During the first stage, we encountered habitual problem. Well, we used traditional coffee process technique since long time ago and now we had to change our technique. Of course, it created small hiccups. But it was not for long. We learnt by doing, and of course, we see the results, we taste our coffee beans. It is so different in taste. ICCRI taught us how to taste the real coffee. But now, we have credit problem, some of my members still can’t return 20% of the loan provided by East Java Bank, but they promise to fully pay back after this year harvest. It is administrative problem, because we are not used to P a g e | 93 administrative works, taking records of financial data is not our expertise. But well, we just need to change our habit. Mr. Andre : In the first year, we encounter money problem. Low productivity meanwhile we have fixed cost to bear. But East Java Bank helped us by giving loan. Thanks to ICCRI who mediated us with financial institution. I don’t think habit is main problem, because we can exercise and memorize Motramed standard of operation which being displayed on board in each Crop Processing Unit house. Usually only one time introduction/training by ICCRI staff, we already knew what to do. Lisa Virgiano : So, it is lie when people tell that farmers are stupid and lazy people? Mr. Antony : Hahahaha! We are not stupid. We may not graduate from university, but we are not dumb. We learn and practice agricultural techniques passed from generation to generation, without using chemical fertilizers although we do not have large land. As you can taste, our coffee is so rich, am I correct? Lisa Virgiano : For sure it is..So you never use chemical fertilizer for your coffee crops? It is something groundbreaking…By the way, I drank 4 cups of coffee during yesterday meeting. It was so nice. Even you served the coffee in a proper ceramic cup! The coffee has flowery after taste with a pinch of balanced chocolate, not spicy or too acid, I assume the water plays important role too. Mountain distilled water from Bondowoso enhanced your coffee taste. I wonder, if we can use RO (reversed osmosis) water in your coffee..(smiling). Mr. Edi Santoso : Bondowoso coffee farmers also apply poly culture agricultural cultivation.. Lisa Virgiano : You mean by using shading trees? P a g e | 94 Mr. Edi Santoso : Correct. I will take you to visit the nearby coffee plantation where you can see durian trees, white lead trees, herbal shrubs, such as turmeric trees, ginger trees, lemongrass shrubs, and many others. So those shading trees protect coffee trees and create biodiversity around the land. Farmers also plant coffee trees, vegetables, and shading trees in rainforest near here to increase productivity and conserve the land as well. Those activities are part of our upstream training modules in cultivation sector. There will be series of downstream training in 2012 for coffee farmers in Bondowoso. We will teach them how to give value added to their coffee through roasting technique and how to serve coffee using different brewing techniques. Hopefully, farmers can produce their own coffee brand in a future. Lisa Virgiano : Have you ever contributed opinion or idea for Motramed modules based on your technical experience in the farm? Mr. Ash : Yes, I have. I proposed a simple idea in red cherries picking process. Instead of bringing all the red cherries back to farmers’ house, farmers are encouraged better to deliver all the picked cherries directly to crop processing unit house so we can process the cherries at the same day. It is now become the standard procedure in Motramed module. Mr. Antony : I offered an idea that there should be certain processing fee paid to each crop processing unit house by the farmers who want to use processing machines so each crop processing unit/farmers union has reserved capital for operational cost. By doing this way, we share less burden in cost. I mean that any coffee farmers can use crop processing unit house even though they do not join Motramed program, but they have to pay higher fee if they want to learn and use wet process for their coffee beans. But this idea has not been implemented yet. Well, let’s see. Mr. Andre : I always try as often as possible to contribute ideas, especially in terms of financial issue. It is a very sensitive issue, especially some of our members are really stubborn and they don’t know how to manage money, they are not familiar with a terminology P a g e | 95 of healthy cash flow. Motramed should include financial module so we could learn more how to manage money. Lisa Virgiano : Do you think Motramed program has given you serial benefits in terms of : coffee beans quality improvement, coffee processing knowledge improvement, income improvement, and value chain development? Mr. Ash : Absolutely! Motramed also has increased my confidence level. I never have any courage before to deal directly with exporter because I feel that my coffee beans quality is below par. Who never knows that I can leverage the quality and now exporter pays my beans above normal price. Mr. Antony : Motramed definitely leverage the price of our coffee in Bondowoso and it gives additional income to us by simplifying the value chain. Mr. Andre : It really contributes to all of us although we have farmers union from long time ago, but there was no real benefit for us because short term traders and middlemen interfered with pricing issue. We did not hold any power to bargain, we need fast money but at the other side, our coffee beans quality was also low. You can imagine the price went lower as rainy season approached because back then we used dry process which required a lot of sunshine. Lisa Virgiano : Do you often receive challenge from middlemen since now their position is somehow being cut off from the traditional value chain? Mr. Ash : Well, challenges often come and go from them. But there was no real threat coming from the middlemen. Sooner or later they must realize that they can be part of us or they can just leave. Mr. Antony : Some of middlemen that I know do complain about the transition period. They admitted that they lost income because Motramed simplified the value P a g e | 96 chain. Their house storage is empty because they can’t find many farmers who would like to sell coffee beans to them anymore. But now, we have 4 middlemen who decided to join Motramed program by being farmers. They said that their revenue is the same. Mr. Andre : Yeah, classic problem. I think instead of creating foes with them, we better embrace them by turning their role not as being middlemen anymore, but as our active partner. They can learn how to process the coffee and provide professional assistance in coffee process or better, they can become coffee farmers like us, because they see the real results. Our coffee has better price than before. Lisa Virgiano : What kind of future improvement do you expect from Motramed program? Mr. Ash : Well, apart from the module content, I really want to create awareness for all Bondowoso coffee farmers to join Motramed program so we can make our coffee become more famous worldwide. But I feel there is a certain level of artificial and unnecessary prestige among farmers to join Motramed because they think they can do it individually, but we can’t. We must unite together. Mr.Antony : I hope that our relationship with current stakeholders can still be weaved in a harmonious way. Please do not leave us behind. Do not let us go 100%. No matter how smart the farmers, we can lose direction if there is no guidance and mentoring. Mr. Andre : Of course, financial module should be included. But I also really hope that our Crop Processing Unit house can be improved into permanent construction. Farmers are only students; we depend on ICCRI for the latest technology development and dissemination. Lisa Virgiano : Has Motramed created dependency in terms of coffee seeds, production machineries, marketing or other aspect? P a g e | 97 Mr. Ash : Right now, we are pretty dependent on marketing channel. Now we deal directly with PT Indocom (coffee exporter). PT Indocom has given full commitment to us to buy all of our processed coffee beans and they also donate 2 million coffee seeds to be planted to increase productivity. They also pay premium fee for the wet process technology usage : IDR 200/kg (USD 0.02/kg). Mr. Antony : We need to maintain our coffee beans quality. I can’t deny that we are pretty much dependent on buyers. Mr. Andre : Yes, we have dependency in terms of soul and emotions (laughing). We are still in kindergarten phase, please do not let us walk alone. Lisa Virgiano : Are you sure enough can be an independent farmer even without ICCRI mentoring someday in a future? Mr. Ash : Sure, we can. Without any doubt. Mr.Antony : I am confident, more than confident. We can be independent and have full sovereignty. Mr. Andre : Sure, but please do not let us go 100%. Lisa Virgiano : Are you interested to pass on the knowledge gained from Motramed program to your coffee farmer fellows? Mr. Ash : Why not? I am ready to be their mentor. Mr. Antony : Yes, I am interested. In fact, now the current Crop Processing Unit has to mentor 3 new Crop Processing Units. We act as a representative of ICCRI in the field, we have social responsibility. I am used to be farmer union leader, so talking in front of many farmers is not a big deal for me. P a g e | 98 Mr. Andre : I have to be ready, like it or not. It is mandatory. Every farmer has to be an independent farmer eventually. P a g e | 99 Appendix VIII Group Interview Transcript Motramed Robusta Coffee Farmers’ Representatives in Jember Interviewer : Lisa Virgiano Subject of Interview : 1. Mr. Fred (real name is concealed to maintain anonymity) 2. Mr. Horace (real name is concealed to maintain anonymity) 3. Mr. Genarro (real name is concealed to maintain anonymity) Mediator/translator : Mr. Edi Santoso (ICCRI Technical Assistant) Interview language : Bahasa Indonesia (transcript translated into English) Location : Village : Sidomulyo, District : Silo, Regency : Jember Sunday, April 1, 2012 starting from 11.00 PM – 13.00 PM Lisa Virgiano : What is the main problem that you are facing now as an Indonesian coffee farmer? Mr. Fred : Coffee marketing for sure. It was so hard for us to sell our robusta coffee because PT Perkebunan Nusantara (State Plantation Estate) divided us into different level of farmers. They have a tendency to block our own marketing channel because they think small farmers like us can be a competitor to their business. Mr. Horace : It is true. Near National Park of Ijen (approximately 120 km from Jember), there is PT Perkebunan Nusantara XII which produces coffee too. Their coffee P a g e | 100 is very well known but this state plantation company don’t care about small farmers. We walk separately even though we produce the same commodity. There is no knowledge transfer from state plantation company to farmers. Mr. Genarro : Do you know that Jember is the second largest coffee producer after Malang in East Java? I mean we may win in quantity, but quality is very low. Our village, Sidomulyo, is the largest robusta producer with lands owned by small farmers. Each farmer only has land with productive area not more than 5 hectare. But we have more than 300 small farmers around this village, with a total area around 900 hectares, we now can produce thousand tons of robusta coffee. We used not to know how to process our coffee after harvest time. We just let the coffee beans fermented naturally, dried it under the sun, and let middlemen to buy it with such a low price. You know, robusta price is lower than arabica. We used to receive not more than IDR 3.000/kg (USD 0.4/kg) for our robusta in 2004. But now, with an upgrade processing technique introduced by ICCRI, our robusta coffee price has increased into IDR 8.700 – IDR 9.300/kg (USD 0.9 – 1/kg). Lisa Virgiano : Why finally were you interested to join Motramed program? Mr. Fred : Frankly, it required lots of thinking before I decided to join. It was not easy to adapt technology and trust outsiders. I asked myself, what the motive. Why do these people want to help us. At the beginning, before we joined Motramed, we had problem with processing machineries. Then Jember horticultural department gave 1 pulper machine with 1 cylinder on 2004 just in time when we started Motramed program, even though the machine did not deliver maximum result. Then, I thought I had nothing to lose. Mr. Horace : I remember, ICCRI did give us one pulper machine but the machine did not suit to our requirement because it was for arabica coffee, so it was useless. Mr. Genarro : Coffee farmers really did not understand the concept of Motramed at the beginning because we did not see any real example. It was so hard for us to trust that this program was going to work because we did not have any real model nearby as a P a g e | 101 benchmark. As a person with simple mind, I tend to believe something if I already see it. We have heard Kintamani farmers joined Motramed and it went well. Based on that story, we believe in ICCRI. Then ICCRI also convinced us to join the program, because farmers had nothing to lose. Then ICCRI linked us with PT Indokom as a direct buyer. And things went by… Mr. Edi Santoso : Motramed in Jember was commenced on 2004. Now, coffee farmers in this area already transformed into independent farmers, they even have a solid coop with strong capital and business line diversification. You can see now..Their warehouse is large with many processing machines. They even had their own coffee brand, even though it is packed very simple. It is a real example of what I mean being an independent farmer. ICCRI rarely mentor these farmers anymore because they have full capacity to run the coffee business and adapt technology. Lisa Virgiano : Do you encounter problems in the middle of Motramed implementation? Mr. Fred : The hardest thing is to change our habit. We did encounter so many problems, starting from 2010, we have mastered the new processing technique introduced by ICCRI. Funny though, because every year we tried to process the coffee using wet process technique, but the result was not significantly satisfactory. Lisa Virgiano : Why did it take so many years to adopt and master the wet process technology? Mr. Fred : The problem was the machine. We did not have the right machine to process our coffee. Robusta character is so different from arabica. At the beginning, the Motramed module emphasized on wet process suitable for arabica coffee, meanwhile wet process for robusta needs to be modified because robusta coffee skin is thinner than arabica and robusta beans have less mucus so the machine needs to have more cylinder P a g e | 102 and processing robusta beans require more water. We also need to modify the sun dry method and adjust the fermentation process. Mr. Horace : On 2004, we only had 1 Crop Processing Unit house with only 40 robusta farmers joined the union. No stakeholders involved, except PT Indokom as a direct buyer. Then Jember horticultural department joined Motramed as a stakeholder and they contributed coffee seeds. Thanks to ICCRI, on 2008, Jember University came to fix our agricultural management and they built water pipes from the mountain. It is so hard to get water in this area, so we need long pipes and water well. Jember University then provided us with pulper, washer, and huller machine. Mr. Genarro : Now we have 3 pulper machines. We also encountered water problem, just like Sakidi mentioned earlier. The closest water spring is located 5 km from here, and we have to dig 30 m below ground to get clean water so 20% of our coffee can’t be processed by using wet process. Basically, we faced so many technical problems because of our geographical condition and coffee beans characteristics. But as time went by, several stakeholders came to help us because ICCRI created the connection. ICCRI also mediated the agreement between Bank of Indonesia, Jember University, and Jember horticultural department. Our total production in 2010 has reached more than 200 tons. Mr. Fred : We were totally inspired by the success story of Kintamani coffee farmers. ICCRI is located in Jember, and Jember is the second largest Robusta coffee producer in Indonesia, so there is big chance we could increase our coffee quality very easily. The problem is the human resources. No quality at all. Our local government also does not give full attention about it. We also lack of capital. But thanks to Jember University, now we learn how to run a professional co-op with a strong background management workshop given by Jember University. Lisa Virgiano : Have you ever contributed opinion or idea for Motramed modules based on your technical experience in the farm? P a g e | 103 Mr. Horace : Very often. We did many trial and errors. From that, we told ICCRI what need to be fixed, such as machine modification and water pipe construction. Lisa Virgiano : Do you use chemical fertilizers? Mr. Fred : Not excessive because we blend chemical fertilizer with natural manure. Mr. Horace : We also plant shading trees such as Indian coral trees, albizia trees, white lead trees, avocado trees, mahogany trees in our coffee plantation. It has been happening since centuries, passed from our great great grand parents. Lisa Virgiano : Ah, I see. In Bondowoso, the farmers also plant shading trees in highland to create biodiversity.. Mr. Genarro : Yeah, Bondowoso is located in higher altitude so their shading trees probably a little bit different from ours. Lisa Virgiano : Do you think Motramed program has given you serial benefits in terms of : coffee beans quality improvement, coffee processing knowledge improvement, income improvement, and value chain development? Mr. Fred : Yes, especially in simplifying the value chain channels. We make our distribution channel become more efficient by establishing a co-op. We used to have middlemen sucking our money by playing the manure supply. But now, the middlemen joined our co-op and together with them, we create healthier business for mutual benefits. Lisa Virgiano : Do you often receive challenge from middlemen since now their position is somehow being cut off from the traditional value chain? P a g e | 104 Mr. Horace : Yeah, some did complain to us that we cut their income. But we showed them it is not supposed to be like that if they want to join us. Even now, some middlemen confessed that their new income is not much different at all but now they feel like part of the community and they have social prestige in becoming someone useful to the society. Lisa Virgiano : What kind of future improvement do you expect from Motramed program? Mr. Fred : I really hope there will be market expansion. Now Sidomulyo farmers have knowledge in doing wet process, so our coffee beans have to be famous because of our ability to increase the quality. We have reached stable production numbers, we just need to do market penetration. Mr. Genarro : I think farmers also need to change their way of thinking. We need to do regular meetings every month to discuss problems and motivate each other. Technical problems do occur especially when we come near to harvest time. Mr. Edi Santoso : Yes, since now ICCRI rarely involve in Sidomulyo, I think farmers can be independently arrange meetings, maybe every month to discuss problems. Do you have problem with co-op management? Mr. Horace : Not a major problem. We have 20 employees in our co-op so far to take care our business line, such as production unit house, manure kiosk, loan and saving, cafeteria, electricity payment service, photocopy service, retail coffee kiosk, and I think we can develop future business in doing coffee shop. Lisa Virgiano : Has Motramed created dependency in terms of coffee seeds, production machineries, marketing or other aspect? P a g e | 105 Mr. Fred : Not at all, but I have to admit we quite dependent on knowledge. Mr. Horrace : If we become dependent people, then we do not believe in our self and knowledge transfer done by ICCRI has failed. Mr. Genarro : In Javanese culture, we believe : not to forget our root and history. So even though we have become independent farmers now, we can’t forget what ICCRI has done to us. Sidomulyo people believe in coffee. Coffee is believed as a healthy drink and it does not contain alcohol. It is our second drink after pure water. So coffee has done so many things to us, we simply can’t forget that. Lisa Virgiano : Are you sure enough can be an independent farmer even without ICCRI mentoring someday in a future? Mr. Fred, Mr. Horace, : Of course! Mr. Genarro Lisa Virgiano : Are you interested to pass on the knowledge gained from Motramed program to your coffee farmer fellows? Mr. Fred : I am interested to share this knowledge of wet process throughout Indonesia. If all Indonesian coffee farmers know how to process their coffee, they do not have to do hard work to sell the coffee. Buyers will come automatically because the quality has increased. We can create more jobs for young people, we create value added to our commodity, and we can make our village become more famous. Mr. Horace : Yes, we have to make Jember has a world class quality coffee, just like Gayo, Kintamani, and Bajawa. We also should make agro tourism in coffee, make tourists visit our plantation and drink our home brewed coffee.