Institutional Transfer Plan Patricia Hsieh, President Gerald Ramsey, Vice President - Student Services Jerry Buckley, Vice President - Instruction February 2012 San Diego Miramar College - Institutional Transfer Plan San Diego Miramar College’s Institutional Transfer Plan has been developed to establish a definitive campus commitment to Transfer and to provide a planning mechanism for the Transfer growth. The plan is also a requirement of California Education Code. As stated in the Minimum Program Standards for Transfer Centers in spring, 1995, “Education Code section 51027 requires the governing board of each community college district to recognize transfer as one of its primary missions, and that an emphasis shall be placed on the preparation and transfer of underrepresented students. Additionally, each district was to develop and adopt a ‘transfer center plan’ which would describe the activities of the transfer center and the subsequent activities to be provided to students. Initial plans to implement minimum standards were to be directed towards, but not limited to, five areas: services to be provided to students; facilities, staffing; advisory committee; and evaluation and reporting.” Transfer Program History The 1960 California Master Plan for Higher Education established transfer from community colleges to baccalaureate institutions as a central element in providing broad educational opportunity. Two major pieces of legislation with the focus for implementing transfer and articulation in California resulted in the development of a common intersystem general education core curriculum and transfer center funding (AB 1725) and a comprehensive system of transfer (SB121). Assembly Bill 1725 (Chapter 973, Statues of 1988) provided new direction and support for the transfer function to California’s community colleges. Emphasis was placed on improving transfer function and removing barriers to transfer. SB 121 (Chapter 1188, Statues of 1991) established that the University of California system, California State University system and California community colleges need to work together to ensure smooth transition and educational goal completion. Purpose of the Transfer Center Transfer Centers were established to strengthen the transfer function, and to increase the number of California Community College students prepared for transfer to four-year institutions through the coordination of college transfer efforts. SB 121 further established that Transfer centers incorporate the identification, development and implementation of strategies designed to enhance the transfer of low income, disabled and first generation college students. Minimum Program Standards as established in Section 51027, Title 5, Part IV of the California Code of Regulations a) The governing board of each community college district shall recognize transfer as one of its primary missions, and shall place priority emphasis on the preparation and transfer of underrepresented students, including African-American, Chicano/Latino, American Indian, disabled, low-income and other students historically and currently underrepresented in the transfer process. b) Each community college district governing board shall direct the development and adoption of a Transfer Center Plan describing the activities of the transfer center and the services to be provided to students, incorporating the provisions established in these standards, as outlined below. Plans shall identify target student populations and shall establish target increases in the number of applicant to the four-year segments from these populations, including specific targets for increasing the transfer applications of those underrepresented among transfer students. 2 San Diego Miramar College - Institutional Transfer Plan Recommendations set forth by Section 51027 of the Title 5 regulations incorporate required services, facilities, staffing, establishment of an advisory committee, and evaluation and reporting. All five aspects have been addressed in the San Diego Miramar Transfer Center Plan as detailed below. The 2011-2016 Institutional Transfer Plan addresses the following five areas. 1. Services are provided directly to students via, staff, counselors, workshops, classroom visits, published materials and the campus website; 2. The Transfer/Career Center is located B-203. This facility houses the dedicated Transfer Center faculty and staff and includes three offices—3 student computers, student work stations, and resource materials; 3. Staffing includes one faculty counseling coordinator, one adjunct faculty member, and one student services support assistant; 4. The Transfer Center Advisory Committee provides ongoing review, planning and support for the Transfer Center. 5. The Transfer Center works closely with the campus based researcher for ongoing internal evaluation of the effectiveness of Miramar’s transfer efforts. An Annual Report is submitted to the Chancellor’s Office. 3 San Diego Miramar College - Institutional Transfer Plan Mission Statement for San Diego Miramar College Our mission is to prepare students to succeed in a changing world within an environment that values excellence in learning, teaching, innovation and diversity. Mission Statement for San Diego Miramar College Transfer Center The San Diego Miramar College Transfer Center serves as a focal point of transfer functions for students, administrators, faculty, and staff. We encourage students to become experts of their own transfer paths by providing information, resources, and learning opportunities through transfer related activities. 4 San Diego Miramar College - Institutional Transfer Plan In 1997, the California Community Colleges State Chancellor’s office, established the Recommended Guidelines for Transfer. These guidelines outlined the following Transfer Goals of the Institution. GOALS Institutions should be committed, but not limited to, the following goals: 1. Identify and increase the number of students who choose to transfer and are prepared to transfer, particularly those who are underrepresented in the transfer process. 2. Increase the number of students, in cooperation with the four-year systems, who actually transfer, particularly from among those groups underrepresented in the transfer process. 3. Work with campus governing boards, administrators and academic senates to ensure that the transfer of students is a high priority of the campus. 4. Revise campus policies and processes as needed to strengthen and clarify the transfer process. 5. Ensure that students obtain accurate and timely academic advising, transfer information and services. 6. Work with instructional faculty and departments to develop curriculum, course content and pedagogy which integrate transfer concepts and strategies; and to ensure course articulation with lower-division offerings at four-year institutions. Following these guidelines we have developed and aligned our program goals and activities to support these overriding institutional transfer goals. GOAL 1 Identify and increase the number of students who choose to transfer and are prepared to transfer, particularly those who are underrepresented in the transfer process. Collaborate with EOPS, DSPS on workshops and events. Have EOPS/DSPS offer special incentives for students attending Transfer related events o Points for classes o Extra credit o Contact count Continue with Annual Transfer Achievement Luncheon in collaboration with Veterans Affairs Office and EOPS. 5 San Diego Miramar College - Institutional Transfer Plan Work with Articulation Officer to increase articulations with universities GOAL 2 Increase the number of students, in cooperation with the four-year systems, who actually transfer, particularly from among those groups underrepresented in the transfer process. Work with district services to add section on application for students to opt to release information to 4-year systems. Expand the participation of 4-year systems in Transfer Center activities o Supervisits o Application assistance during peak periods o Presentations to faculty and students o Table visits o Appointments o Workshops o Transfer Day o On the spot admissions Meet on a regular basis with the 4-year systems to share information o TCD Regional meeting meets 2X semester. Invites are sent out to local private universities to attend these meetings. o UCSD holds Transitions Workshops 1X each semester o SDSU holds Transfer Center Director meetings 1X each semester o Region X TCD’s and CSSO’s meet with local private Admissions Directors 1X a semester Increase visits from 4-year system EOP, DSPS, TRIO to Miramar College campus Utilize UC Berkeley’s student outreach efforts during their spring break to notify our students about the opportunity to transfer. GOAL 3 Work with campus governing boards, administrators and academic senates to ensure that the transfer of students is a high priority of the campus. Since the district has recognized October as Transfer Awareness Month, increased marketing and activities to promote “transfer awareness” during this month Schedule Transfer Center presentations with instructional deans and department chairs for School and Department meetings at least once a semester Work with faculty to conduct customized Transfer presentations in class. GOAL 4 Revise campus policies and processes as needed to strengthen and clarify the transfer process. 6 San Diego Miramar College - Institutional Transfer Plan Increase collaboration with Mesa College, City College and District Office to increase efficiency and consistency of transfer information and resources. Meet monthly with Transfer Center Coordinators from City and Mesa Meet monthly with District Student Services Council to strengthen communication, develop district-wide documents and share resources Work closely with Campus Based Researcher to obtain recent and accurate information regarding transfer GOAL 5 Ensure that students obtain accurate and timely academic advising, transfer information and services. Distribute transfer updates to entire campus Increase visibility of Transfer Center and its activities Provide transfer updates to all counselors For those students interested in receiving information, continue to maintain database and send information. Provide regular workshops GOAL 6 Systematically evaluate the effectiveness of the Transfer Center. Provide annual report to the Miramar Student Services Council Conduct assessment annually Make decisions about the continuation, modification, or termination of Transfer Center programs Collect and analyze student data in order to determine the congruence of the Transfer Center activities and student needs and expectations. 7 San Diego Miramar College - Institutional Transfer Plan STUDENT LEARNING OUTCOMES The transfer center’s operation is based on six learning outcome categories that we believe are critical components of student success regardless of the student’s major. The six categories will be used to guide a student’s educational development and growth. 1. Critical Thinking: Ability to locate, apply, analyze problems, synthesize, conceptualize and evaluate information utilizing a variety of resources to make decisions. The outcome includes both inductive and deductive logical reasoning and methodological processes. 2. Communication: Ability to articulate thoughts, goals, processes and makes decisions. 3. Self-awareness and Interpersonal Skills: ability to identify one’s own needs, determine resources and access appropriate services. 4. Personal Actions and Civic Responsibility: Ability to understand one’s role in society, take responsibility for one’s own actions, make ethical decisions in complex situations, and participate actively in a diverse democracy. 5. Global Awareness: Ability to become exposed and made aware of cultural values and issues. 6. Technical Awareness: Ability to use various methods of technology. 8 San Diego Miramar College - Institutional Transfer Plan ASSESSMENT PLAN Assessment is a systematic and on-going process of collecting and interpreting data to further develop programmatic components and improve the services to students and identified stakeholders. Therefore, having a solid assessment plan in place will allow the Transfer Center to determine the merit of activities, determine and apply standards for judging value, quality and effectiveness; and finally, lead to recommendations intended to optimize the results in relation to the goals and objectives. To this end, the Transfer Center will utilize the InputEnvironment-Output Model as outlined below. INPUT Miramar College Students Transfer Center Activities (related to Mission Statement of College, Division, Center) ENVIRONMENT Identified Objectives for each activity (related to Student Learning Outcomes) Evaluation for each activity OUTPUT Outcome 9 Impact of outcome on objectives San Diego Miramar College - Institutional Transfer Plan 1) Identify and increase the number of students who choose to transfer and are prepared to transfer, particularly those who are underrepresented in the transfer process. Objectives 1. Facilitate and promote the retention and transfer of underrepresented students Activities Collaborate with existing retention programs includin, Extended Opportunity Programs and Services (EOPS), Disabled Students Program and Services (DSPS), and the Counseling department’s Personal Growth Program to increase the transfer rate for these students by sharing current transfer requirement information with the coordinators of these programs. Utilize in-house database to track students who participate in activities sponsored by the Transfer Center 2. . Create a database that identifies students at Miramar College who have indicated Transfer as their educational goal Utilize the National Student Clearinghouse to collect data about students who have transferred from Miramar College. http://www.studentclearinghouse,org Send electronic mailers describing Transfer Center services to the students in the database In collaboration with the District Office Expected Outcomes Measures/ Instruments SLO Sign-up sheets Referral sources ISIS screen info Evaluations Timeline Students will gain more exposure to activities and resources related to transfer, increase the use of the Transfer Center, participate in activities, and create an educational plan for transfer. 1,2,3,4,5 Students who participate in Transfer Center activities will be tracked to determine progression and success towards their goals Transfer Center will utilize data to make informed decisions regarding services and activities planned. Students who utilize Transfer Center will receive more frequent information regarding transfer activities Data will be used to 1,2,3,4,5 In house database Sign-in sheets Evaluations Monthly 1,2,3,4,5 End of semester 10 National student clearinghouse 1,2,3,4,5,6 In house database Sign in sheets Evaluations 1,2,3,4,5 Student Record Monthly updates to coordinators Personnel Responsible Director Staff End of month review of signup sheets, referral sources, and Evaluations of activities Monthly Database will be Director Supervisor Staff San Diego Miramar College - Institutional Transfer Plan of Institutional Research and Planning, create a Student Record System to code, track and retrieve data on successful transfer rates. assess and evaluate the Institutional Transfer Plan goals and objectives and used to make informed programmatic improvements and changes 11 System completed end of Spring 2006 semester Use of data will be reviewed each semester San Diego Miramar College - Institutional Transfer Plan 2) Increase the number of students, in cooperation with the four-year systems, who actually transfer, particularly from among those groups underrepresented in the transfer process. Expected Outcomes Measures/ Objectives Activities SLO Timeline Instruments 1. Create a program that Celebrates Student Transfer Success Promote the “Let Us Know If You Go” campaign. This new program is designed to identify students who have been admitted for transfer to a 4-year college/university. Students will self identify their admission’s status by contacting the Transfer Center. When the student contacts the Center, their name, student ID number, and Transfer School and Term is obtained. If the student comes into the Center their picture will be taken with their acceptance letter. The purpose of this program is to: - Identify student transfers for tracking purposes - Provide information for student learning outcomes - Celebrate the transfer success of students - Promote the transfer program - Motivate other students to transfer by observing their peer success stories List transferring students and transfer institution in Graduation program (as an insert). Design a Wall of Stars in the Transfer Center to highlight transfer students. - Increase in number of students expressing interest in transferring to 4-year institutions - Increase in number of students notifying Transfer Center of final transfer school - Serve as visible reminder of transfer opportunities 12 1,2,3,4,5,6 Student report Database Referrals Evaluations Exit interviews End of semester Personne Responsib Director Counselors San Diego Miramar College - Institutional Transfer Plan Students will be exposed to various options in selecting their target transfer institution 2. Expand the participation of four-year colleges/universities in Transfer Center activities to not only recruit students but to provide academic and social support Invite regional, state, and national schools to Meet with students by appointment Assist in presenting general workshops hosted by the Transfer Center Conduct presentations to faculty and students Participate in Miramar’s Annual Transfer Day Develop a Transition Bridge Program with UCSD’s OASIS program to assist students in their academic, social and cultural transition from Miramar to UCSD. 1,2,3,4,5,6 Evaluations Exit interview Report from target institutions End of semester 1,2,3,4,5,6 Evaluations Exit interview Report from UCSD End of semester Students will create educational plans according to their target institutional requirements By meeting with personnel from the 4-year institution, students’ comfort level in making the transition will be eased. Students will be exposed to various formats of information from personnel at target institutions Students will transition more smoothly to UCSD with an understanding of the resources that are available to them UCSD will see a higher retention rate for students who have persisted through the program. 13 Director Staff San Diego Miramar College - Institutional Transfer Plan 3) Work with campus governing boards, administrators and academic senates to ensure that the transfer of students is a high priority of the campus. Objectives 1. Continue to coordinate Transfer Center activities along with other instructional and student services programs. Activities Encourage the participation of instructional faculty in the development and implementation of transfer efforts, such as participating as members of the Transfer Advisory Committee and promoting Transfer Day. Schedule Transfer Center presentations with instructional deans and department chairs for their respective School and Department Meetings at least once a semester Secure the support from the Academic Senate and the Chairs Committee for counseling faculty to make classroom presentations and to encourage faculty to refer students to the Transfer Center for advisement on transfer Work with individual faculty to create customized in-class workshops to meet the specific transfer needs of the students in that particular discipline Schedule transfer presentations for classes such as ENG 51, 56 and 101, MATH 95 & 96, Ethnic Studies, Health Education to start exposing transfer as an option early in student’s academic progression and to Expected Outcomes Instructional and Student Services Programs will be able to promote Transfer activities through existing activities. Students will gain an understanding of the different places to go with any transfer related questions and utilize the resources more frequently. 14 SLO 1,2,3,4,5,6 Measures/ Instruments Counselor report Evaluations Student report Timeline End of semester Personnel Responsible Director Staff San Diego Miramar College - Institutional Transfer Plan 2. Obtain campus-wide support for the Institutional Transfer Plan 3. Expand advisory committee (wording?) emphasize solid planning for transfer students Work with the Associated Students and Student Clubs to schedule Transfer Center presentations at meetings Present the “In-class Transfer Workshop” program as an option for instructors who have approved leave for activities such as workshops or conferences. The Transfer Center Counselor will facilitate a transfer workshop during the scheduled class time. Present for approval the Institutional Transfer Plan to: Dean’s Council, the Academic Senate, Classified Senate, Associated Students, and the President’s Cabinet Develop a proposal for Special staff Development Funds for training counseling faculty in current transfer requirements Apply to appropriate grants and/or request additional general fund resources and other non-fiscal resources, to implement the activities of the Institutional Transfer Plan Recruit instructional faculty to serve on the Transfer Advisory Committee Receive campus support for Transfer Center activities 1,2,3,4,5,6 Students will see more of a pronounced presence regarding Transfer in all aspects of college life. Incorporate the college as a whole into the transfer process 15 Feedback from committees Ongoing presentation Proposal feedback Proposal development by end of Fall 06 Grant feedback VPSS Director Apply for grants ongoing 1,2.3.4 Formulation of a committee Immediate VPSS Director Staff San Diego Miramar College - Institutional Transfer Plan 4) Revise campus policies and processes as needed to strengthen and clarify the transfer process. Objectives Activities 1. Improve collaboration efforts with Mesa, City and the District Office to increase efficiency and consistency of transfer information and resources. Meet bi-monthly with the Transfer Center Coordinators from City and Mesa to strengthen communication, develop District-wide documents, and share resources Collaborate with District Student Services and District Outreach staff to reinforce transfer activities, student tracking, and promotion of transfer Expected Outcomes The process related to transfer will be streamlined with the other colleges and district offices in order to strengthen and clarify the process. 16 SLO 1,2,3,4,5 Measures/ Instruments Coordinator check-in Student report Timeline End of semester Personnel Responsible Director Supervisors San Diego Miramar College - Institutional Transfer Plan 5) Ensure that students obtain accurate and timely academic advising, transfer information and services. Objectives 1. Expand the communication from the Transfer Center to all campus counseling departments 2. Provide drop-in counseling in the Transfer Center 3. Update reference materials available in the Transfer Center to keep the college community current on transfer requirements Activities Distribute bi-weekly and/or monthly transfer updates Provide faculty and staff development workshops on transfer activities Coordinate sessions with four-year college representatives to present transfer requirement updates Rotate counselors from General Counseling areas to provide drop-in counseling to students on a daily basis Continue to revise internal materials Create a Transfer Portal on the web Expected Outcomes SLO Measures/ Instruments Timeline Personnel Responsible All campus counseling departments will receive the same information and provide consistency in delivery of this information. 1,2,3,4 Counselor report Monthly updates Weekly updates during meetings Director Staff Students will have opportunities to meet with counselors when they have immediate questions Ensure several methods of delivering information so students have access to resources at any time. 1,2,3,4,5,6 Student report Evaluation Counselor report Measured monthly Director Counselors 1,2,3,4,5,6 Student report Portal count Center usage data Monthly Director Staff Maintain library of available current college catalogues 17 San Diego Miramar College - Institutional Transfer Plan Goal 5 continued… 4. Develop a detailed marketing plan that supports the Goals of the Institutional Transfer Plan At the beginning of the semester, distribute a campus-wide flyer of all transfer workshops that will be conducted during the semester Distribute Transfer Center bookmarks campus-wide Distribute via email the “Weekly Transfer and Career Center Activities” to all contract and adjunct faculty to inform students Produce a captioned video explaining the transfer process that is played continuously in the Counseling Department and in the cafeteria Request that the Miramar Press dedicate space for a “Transfer Center” column of Frequently Asked Questions on the benefits of transfer Create a brochure on Steps to Successful Transfer Create an information brochure on Transfer Agreements Collaborate with Miramar College Communications Office to develop a full page Transfer Center advertisement for placement in the Miramar College Class Schedule Increase visibility of activities, events, information coming from the Transfer Center to student population. 18 1,2,3,4,5,6 Student report Center usage data Monthly Director Staff San Diego Miramar College - Institutional Transfer Plan 6) To systematically evaluate the effectiveness of the Transfer Center Objectives 1) To continually assess and meet expectations of the professional standards for higher education in outcome assessment and program evaluation 2) To collect and analyze student data in order to determine the congruence of the Transfer Center and student needs and expectations 3) To coordinate accountability and cost effectiveness of student services 4) To make decisions about the continuation, modification, or termination of student services programs Activities Expected Outcomes SLO Measures/ Instruments Timeline Personnel Responsible a. Enhance overall educational experiences and improve transfer services 1,2,3,4,5,6 Counselor report CAS standards Ongoing Annually Director a. Provide programs and services that better meet the needs of the student population 1,2,3,4,5,6 Evaluations Counselor report ISIS Application Environmental scan End of semester District Research Director Staff a. Staff will provide quality services 1,2,3,4,5,6 Budget review End of semester Director Staff a. Programs that meet student learning outcomes will be offered in order to enhance the student’s overall educational experiences 1,2,3,4,5,6 Evaluations Annually Director Staff Conduct CAS assessments annually Conduct assessments and evaluations in a timely and systematic manner that will provide ongoing data for the Transfer Center. Bi-monthly meetings with Transfer Center staff Review all assessment and evaluation results. 19 San Diego Miramar College - Institutional Transfer Plan comprehensive report will be written at the end of the academic year detailing the assessment outcomes and results. These results will be utilized to make informed decisions regarding any programmatic changes or improvements and to update the Institutional Transfer Plan to encompass any unmet needs. This program review will take place annually. 20 San Diego Miramar College - Institutional Transfer Plan Month January February March April May June July August September October November December Event SDSU Supplemental Application Deadline UC application update deadline UCLA TAP list UCLA TAP signing National College Fair University decisions come out for UC/CSU Transfer Advisory Committee Transfer Achievement Luncheon SDEC on-the-spot admissions UC application for winter if applicable Transfer workshops UC TAG filing period Transfer workshops Transfer Awareness Month Application Review Transfer Day Application Review Things to Do Update Miramar Catalog Planning for Transfer Achievement Luncheon Order parking permits for Transfer Achievement Luncheon Send out reminders to Datashare UC applicants Review UCLA TAP list for honors students Contact UCLA applicants to ensure they will have 15 honors units Finalize SDEC on-the-spot admissions day Appointments with potential UCLA TAP students Update Miramar Catalog Monthly newsletter Transfer luncheon planning Create flyer for October Transfer Fair event Recruit at National College Fair Monthly newsletter Transfer luncheon planning Submit Perkins grant Assist students with follow up/appeal Put out call to university reps for summer visits Monthly newsletter Transfer luncheon planning Submit BSI grant Put out call to university reps for fall visits Finalize fall SDEC transfer days Monthly newsletter Transfer Day planning Budget review Budget review Transfer Center Annual Report Chair of Chairs meeting to discuss UCLA TAP and importance of Honors coursework Start solicitation of donations for Transfer Day Transfer Day Planning Monthly newsletter Transfer Day Planning Transfer Awareness Month planning UC TAG reviews Transfer Day planning Put out call to university reps for spring visits Finalize spring SDEC tabling days 21