ISSN 1470-1300 [4 issues per year]
Inderscience Publishers, Geneva, Switzerland (http://www.inderscience.com)
The International Journal of Internet and Enterprise Management is a double-blind referred,
highly professional and authoritative source of information in the field of Internet and its applications
in enterprise management. The Journal also publishes theories and practices that are useful to
executives in managing enterprises.
Objectives
The Journal focuses on the emerging changes in enterprise management, its organisational structure, marketing
strategies, and management methods, brought about by the Internet and information technology applications, and
their implications on the associated processes, products, and services. Emphasis will also be on the related social,
political and economic issues as well as emerging issues of interest to professionals and academics.
Readership
Professionals, policy-makers, academics, researchers, and managers in IT, business and commerce.
Please visit http://www.icebnet.org/journals/ for subscription at introductory rate.
Contents
The journal publishes original and review papers, technical reports, case studies, conference reports, management
reports, book reviews, notes, and commentaries. Contribution may be by submission or invitation, and
suggestions for special issues and publications are welcome.
Subject Coverage
The coverage of IJIEM includes, but is not limited to, the
following subjects:

Business ethics

Business excellence

Business infrastructure management

Capital markets and the virtual economy

Collaborative commerce

Customer relationship management

Data mining and business intelligence

Data quality improvement

Decision support and group systems

E-business integration

Enterprise process management

Enterprise reorganisation

Enterprise resource planning

Enterprise strategies

Entrepreneurship and creativity

Globalisation issues

Human resources management

Innovation and product development

Innovative financing

Internet and emerging technologies

Internet economy

Internet law and compliance

Internet security and privacy issues

Knowledge management

Operations management

Operations and strategy for E-commerce

Optimisation models and the Web

Process reengineering and redesign

Service operations on the Web

Service/product quality management

Strategic planning and control

Structure and organisation of the E-enterprise

Supply chain management and E-logistics

Total quality management
Executive Editor
Dr. Timon C. Du, The Chinese University of Hong Kong.
timondu@baf.msmail.cuhk.edu.hk
Area Editors
Prof. Dr. Detlef Schoder, WHU - Otto Beisheim Graduate
School of Management, Germany.
Prof. Dr. Chwen Sheu, Kansas State University, USA.
America Editor
Prof. Dr. Ferenc Szidarovszky, University of Arizona, USA.
Asia Pacific Editor
Prof. Dr. Kar Yan Tam, University of Science and
Technology, Hong Kong.
Australia Editor
Prof. Dr. Michael McGrath, Victoria University, Australia.
Europe Editor
Prof. Dr. Holger Luczak, Aachen University of Technology,
Germany.
Japan Editor
Prof. Dr. Hiroshi Katayama, Waseda University, Japan.
Editor-In-Chief
Prof. Dr. Eldon Y. Li, Orfalea College of Business, California Polytechnic State
University, USA. eli@cob.calpoly.edu
Editorial and Advisory Board
Prof. Dr. Sang-Hyung Ahn, Seoul National University, Korea
Dr. James S.K. Ang, National University of Singapore, Singapore
Dr. William J. Bellows, The Boeing Company, USA
Prof. Dr. Darl D. Bien, University of Denver, USA
Prof. Dr. Hans Bjornsson, Stanford University, USA
Dr. Terrence Brown, Stockholm School of Entrepreneurship, Sweden
Dr. Thomas E. Callarman, Arizona State University, USA
Prof. Dr. Houn-Gee Chen, National Tsing Hua University, Taiwan
Dr. Waiman Cheung, The Chinese University of Hong Kong, Hong Kong
Prof. Dr. Arnoud De Meyer, INSEAD France & Singapore
Prof. Dr. Norma Harrision, Macquarie Graduate School of Management, Australia
Prof. Dr. Armand Hatchuel, Ecole Mines des Paris, France
Dr. Daniel Hjorth, Entrepreneurship and Small Business Research Institute, Sweden
Dr. George Huang, The University of Hong Kong, Hong Kong
Dr. Wayne Huang, Ohio University, USA
Prof. Dr. F. Robert Jacobs, Indiana University, USA
Ricardo Jardim-Goncalves, New University of Lisbon, Uninova, Portugal
Dr. John D. Johnson, University of Mississippi, USA
Prof. Dr. Robert Johnston, University of Warwick, UK
Prof. Dr. Thomas W. Jones, University of Arkansas, USA
Prof. Dr. Kee Young Kim, Yonsei University, Korea
Dr. M. Kodama, Mobile Multimedia Division, NTT DoCoMo, Inc., Japan
Prof. Dr. LeRoy J. Krajewski, University of Notre Dame, USA
Prof. Dr. G. S. Kuo, National Chengchi University, Taiwan
Prof. Dr. Hsiangchu Lai, National Sun Yat-Sen University, Taiwan
Prof. Dr. Tien Sheng Lee, The Chinese University of Hong Kong, Hong Kong
Prof. Dr. Jos Lemmink, Maastricht University, The Netherlands
Prof. Dr. Keong Leong, University of Nevada at Las Vegas, USA
Prof. Dr. Baoding Liu, Tsinghua University, China
Prof. Dr. Stuart Madnick, Massachusetts Institute of Technology, USA
Prof. Dr. Donald A. Marchand, IMD, Lausanne, Switzerland
Prof. Dr. Veljko M. Milutinovic, University of Belgrade, Yugoslavia
Dr. J. David Naumann, University of Minnesota, USA
Andreas Neus, IBM Unternehmensberatung GmbH, Germany
Prof. Dr. Miles G. Nicholls, Swinburne University of Technology, Australia
Prof. Dr. Emilio Paolucci, Politecnico di Torino, Italy
Prof. Dr. Henry Robben, Universiteit Nyenrode, The Netherlands
Prof. Dr. Arie Segev, University of California at Berkeley, USA
Prof. Dr. A. B. Shani, California Polytechnic State University, USA
Prof. Dr. Linda G. Sprague, China Europe International Business School, China
Prof. Dr. Lee S. Sproull, New York University, USA
Dr. Chee Chuong Sum, National University of Singapore, Singapore
Prof. Dr. Ming-Je Tang, National Taiwan University, Taiwan
Prof. Dr. Anne S. Tsui, University of Science and Technology, Hong Kong
Prof. Dr. Michael Vitale, Australian Graduate School of Management, Australia
Prof. Dr. Qiwen Wang, Peking University, China
Prof. Dr. J. Christopher Westland, University of Science and Technology, Hong Kong
Prof. Dr. Andrew B. Whinston, University of Texas, Austin, USA
Prof. Dr. D. Clay Whybark, University of North Carolina, USA
Prof. Dr. Po-Lung Yu, National Chiao Tung University, Taiwan
Dr. Xiande Zhao, The Chinese University of Hong Kong, Hong Kong
Prof. Dr. Vladimir Zwass, Fairleigh Dickinson University, USA