MAUREEN A. OGINA Address: P.O. Box 20738, GPO, 00100, Nairobi, KENYA. Email: Ogina.maureen@yahoo.com Telephone: +254-724650491(Mobile) PERSONAL PROFILE & OBJECTIVE: An aspiring professional who is passionate about achieving organizational goals and exceeding on the motive of raising economic profit through implementing practical and sustainable success strategies. To obtain employment in any organization as a professional. To make the best of every little opportunity I come across and give my best to the company I work in striving to be the number one employee. EDUCATION Degree Years Institution B.COM (Accounting option) 2007- 2011 Catholic University of Eastern Africa KCSE (Mean Grade: B+) 2001-2005 Asumbi Girls High School KCPE (Mean Grade: B) 1999-2000 Mawego Girls Primary DIPLOMA 2013 CIPS 1 KEY SKILLS Analytical and Problem-solving Skills: Enhanced work by creatively undertaking analysis of systems and processes for improvement Presentation, Communication and Inter-personal Skills: Excellent ability to communicate competently and confidently to people in different situations. Planning, Co-ordination and Time-Management Skills: Strong people, resource and project management skills. Team Work Skills Ability to work alone and as part of a team and contribute effectively to the achievement of team objectives. Decision making skills Ability to make decisions in timely manner to achieve effective results Social Skills Ability to develop and maintain good relationships with colleagues, members of the public and others. PROFFESIONAL QUALIFI CATIONS -Ms Office Applications (Ms Excel, Ms Access, Ms PowerPoint, Internet/Intranet) -Accounting Skills- Accounting software skills-QuickBooks, ERP, SUN -Certificate in guidance and counselling -CIPS level IV PROFESSION AL WORK EXPERIENCE Standard Chartered Bank-Teller 2012-TO DATE Assisting customers with opening new accounts. Making loan payments. Depositing or cash checks for customers. Making withdrawals for customers. Updating information to the customers on new banking products. Answering any questions for the customer or referring them to someone who can help answer phones Balancing cash drawers Doing call off purchase for the branch, and keeping check on the branch stationery 2 Provide excellent customer service by answering or referring financial questions to correct supervisory staff. Standard Chartered Bank- ECDD-SME project Resource Creation of new CDD SME as well as amendments to existing CDD Perform Periodic reviews on the new and existing customers Perform Norkom screening Risk calculation, risk rating and risk management Manually override the system generated risk classification Doing online procurement for SME-ECDD from the accredited vendors. SCB, Chiromo Branch HR-Project Administrative Assistant 2011 2011 Coordination of the projects calendar of events with the recipients like, when to conduct phone exit interviews. Research from the archives on employee exits, receiving and reviewing of correspondence, provide the relevant case history and prepare responses. Data Analysis, presentation and distribution of a variety of reports including feedback from exit employees and monthly reports. General administrative functions; in charge of receiving and dispatching letters mails telephone calls Safaricom Company Limited, Nairobi Accounts Assistant (internship) Allocating remittances to receipts Calling customers for remittance request Calling customers for verification of postal and physical addresses Processing source documents and updating general ledger Invoicing Bank reconciliations Budget and proposal preparations 3 2010 Impulse promotions limited, Nairobi Sales Promotion & Account Assistant 2008 Coordinate with our marketing, sales, and technical groups to facilitate marketing functions For clients e.g. Safaricom Limited products (i.e. brochures, trade shows, e.t.c.) Provide status reports to management on overall sales and marketing activities. Preparation of sales proposals from information gathered in fact finder. Create and modify documents using Microsoft Office, Excel and PowerPoint. Data collection and market research from the field and customers. PROFESSION AL MEMBERS HIPS, ACHIEVE MENTS & HONOURS Holds a certificate in Tangaza College Soccer Tournament House captain both in high and primary school. Holds a leadership certificate as a Class representative at the Catholic university. Holds a membership certificate as an active member of the university choir 4 REFERENCES DR. Aloys B. Ayako Dean, Faculty of Commerce deancommerce@cuea.edu +254020252811-5 Alice Maina Project Manager –ECDD-Standard Chartered Bank alice.w.maina@standardchartered.com Standard Chartered Bank- Chiromo Branch Kenya +254722356842 David Musumba Branch Operation Manager-TMALL SCB David.Musumba@sc.com Mobile-+254-721386737 5