ISO 9001 Work Instruction Page 1 of 6 WI 01-8000_14b00 Defense Contract Process Overview Corporate Approved: Marketing & Sales, Planning, Purchasing, Engineering, Manufacturing Effective Date: 09 / 16/ 2013 1.0 Purpose The purpose of this work instruction is to define the overview of the Defense Contract Process and provide the links to the detail work instructions required to implement. 2.0 Scope This work Instruction applies to Defense Contracts Only This work instruction applies all department involved in the Production Realization Process, i.e. Marketing & Sales, Planning, Purchasing, Manufacturing, Quality Assurance, Shipping … 3.0 Definitions See Quality Manual (QM) / Appendix-A Terms & Definitions CR&R – Contract Receipt & Review DCMA – Defense Contract Management Agency DPAS – Defense Priority Allocation System PCO – Procurement Contracting Officer RDF – Revised Delivery Form 15 CFR 700 – Code of Federal Regulation / Commerce & Foreign Trade / priority ratings & rated orders Note: The planning & manufacturing processes includes a cross functional team, representing affected areas within the company required to produce product (or services). The customer PO or contract initiates process. UNCONTROLLED IF PRINTED ISO 9001 Page 2 of 6 Work Instruction WI 01-8000_14b00 Defense Contract Process Overview Approved: Marketing & Sales, Planning, Purchasing, Engineering, Manufacturing Corporate Effective Date: 09 / 16/ 2013 4.0 Work Instruction STEP RESPONSIBILITY ACTION Defense Priority Allocation System Chapter Contract Review and Order Acceptance a) Receive PO / Defense Contract o Follows standard Product Realization Process (FO 01-7000) with additional “Defense Contract Actions” as define within this work instruction. o Points of Contact Peter J Kelly - pkelly@kell-strom.com (primary) Brian Valenti - bvalenti@kell-strom.com (secondary copy) Frank Kelly - fkelly@kell-strom.com (copy) Irene Prior - iprior@kell-strom.com (copy) b) Review Producibility as defined within contract o Business Days to Respond DO-rated(15days) DX-rated (10days) Limited window to adjust contract 1 Marketing & Sales o Complete Checklist “Defense Contract Receipt & Review” (FO 40-8010) required multi-department review of contract deliverables & dates each department signs & accept (or notes discrepancies) completed form filed within Sales Folder o If No Discrepancies - Contract by default is accepted as defined within contract o If Discrepancies - Contact PCO / “Cannot Accept Order”, identify concerns / issues - Copy DCMA - file copies of communications & resolution in Sales Folder c) Enter Sales Order o Create Sales Order on TERM System to schedule work (WI 01-0000) This initiates production planning process (WI 01-7010) o Defense Contract Work Orders added to Production Hot List (FO 10-7070) UNCONTROLLED IF PRINTED ISO 9001 STEP Page 3 of 6 Work Instruction WI 01-8000_14b00 Defense Contract Process Overview Approved: Marketing & Sales, Planning, Purchasing, Engineering, Manufacturing Corporate RESPONSIBILITY Effective Date: 09 / 16/ 2013 ACTION Defense Priority Allocation System Chapter Requirements Flow Down 2 Purchasing a) Supplier Notification (WI 50-7000) o Purchase orders include text “This is rated order certified for national defense use to follow all the provisions of the Defense Priority and Allocations System regulation (15 CFR 700)” o Purchasing works with Suppliers to ensure on time deliveries b) Details On TERM System Defense Priority Allocation System Chapter Delay Notification Marketing & Sales 3 Cross Functional Planning a) Advance Notification of Delay o Complete form “Defense Contract – Delay Notification” (FO 40-8020) o Complete form “Revised Delivery Form” (FO 40-8025) o Submit both to DCMA o Retain copy within Sales Folder b) Resolve within Planning Process (WI 01-7010) o Monitor Schedule / Plan Adjustments Defense Priority Allocation System Chapter Preferential Scheduling a) Standard Product Realization Process (WI 01-0000) with added visibility b) Schedule Completion 30-days earlier than deliver-by date to ensure a window for on-time deliveries. 4 Planning c) Customer ID flagged as “Defense Customer” for added visibility across cross-functional areas of company (e.g. sales, planning, purchasing, manufacturing, quality assurance, shipping …) d) Work order is included on Production Hot List (FO 10-7070) and reviewed at recurring Cross-Functional Production Meetings e) Work Order / Router on Shop Floor are Red Tagged (FO 60-0040) for added visibility and priority processing f) WO progress: details On TERM System & WO traveler UNCONTROLLED IF PRINTED ISO 9001 STEP Work Instruction WI 01-8000_14b00 Defense Contract Process Overview Approved: Marketing & Sales, Planning, Purchasing, Engineering, Manufacturing Corporate RESPONSIBILITY Cross Functional Planning 5 Sales, Purchasing, Manufacturing, Quality Cross Functional Planning Sales, Purchasing, Manufacturing Effective Date: 09 / 16/ 2013 ACTION Production Planning Chapter Master Production Planning a) Monitor Production Plan & Execution (WI 01-7000) o Monitor TERM System for work-order on-time performance Manufacturing router with on-time tracking of purchased parts, outsourced services, manufactured parts, assembly, inspections, shipping …. o 6 Page 4 of 6 Cross Functional Production Meetings address concerns (WI 01-7000) Production Planning Chapter Rough Cut Capacity Planning a) Planning Process identifies planned material & man hours (WI 01-7010) o Step-1: Quote Planning o Step-4: Confirm Schedule - integrated cross functional work-order o Release work-order to Manufacturing b) Details On TERM System Production Planning Chapter Material Requirements Planning Cross Functional Planning 7 Sales, Purchasing, Manufacturing, a) Planning Process identifies planned material & man hours (WI 01-7010) o Step-2: Production & Material Planning, New Tooling …. o Step-3: Commit Parts to Work-order – order if required o Step-4: Confirm Schedule - integrated cross functional work-order o Release work-order to Manufacturing b) Details On TERM System Production Planning Chapter Capacity Requirements Planning Cross Functional Planning 8 Sales, Purchasing, Manufacturing a) Capacity Check of Materials o Defined Manufacturing Process (WI 60-7000) o Defined Production Plan / monitor plan & Adjust if required (WI 01-7000) o Regular Production Meeting / red-line critical items b) Capacity Check of Critical Resources (machines, tooling, manpower …) o Defined Production Plan / monitor plan & Adjust if required (WI 01-7000) o Regular Production Meeting / red-line critical items o Shop Floor White Boards to manage operation center priorities UNCONTROLLED IF PRINTED ISO 9001 STEP Page 5 of 6 Work Instruction WI 01-8000_14b00 Defense Contract Process Overview Approved: Marketing & Sales, Planning, Purchasing, Engineering, Manufacturing Corporate RESPONSIBILITY Effective Date: 09 / 16/ 2013 ACTION Production Planning Chapter Shop Floor Control a) Shop Floor Controls / Cross-Functional Checks Cross Functional Monitor 9 Sales, Purchasing, Manufacturing o Production Plan & Monitor (WI 01-7000) o Recurring Production Meetings with Production Hot List (FO 01-7070) Production Meetings responsible to manage cross-department plan Purchasing responsible on-time purchase deliveries Manufacturing responsible for on-time manufacturing (& support tools) QA responsible for supplier part acceptance, in-process manufacturing inspections as defined on WO & final inspection. o Manufacturing Process with work-order / router (WI 60-7000) o Inventory / Purchasing Status (TERM System) o Shop Floor White Board (operation center priorities) o Planned Product Inspections (work-order operations) (WI 20-8000) b) Monthly Status Review & Reporting (30-60-90 Report / FO 40-8015) o Receive monthly 30-60-90 report from DCMA Peter J Kelly - pkelly@kell-strom.com (primary) Brian Valenti - bvalenti@kell-strom.com (secondary) Frank Kelly - fkelly@kell-strom.com (copy) Irene Prior - iprior@kell-strom.com (copy) o Review Status, Delivery Dates and Update as-required o Return Updated Report Electronically - email to DCMA o Retain electronic copies on Peter Kelly's DCMA folder Filename “DMCA 30-60-90 Report month, 20yy” UNCONTROLLED IF PRINTED ISO 9001 Work Instruction Page 6 of 6 WI 01-8000_14b00 Defense Contract Process Overview Corporate Approved: Marketing & Sales, Planning, Purchasing, Engineering, Manufacturing Effective Date: 09 / 16/ 2013 5.0 References References should always be used in the most current form. QSP 8.3 WI 01-0000 WI 10-0001 WI 10-0830 WI 01-7000 WI 01-7010 WI 10-0830 WI 10-0850 WI 20-8000 WI 50-7000 WI 60-7000 Non-conformance Controls Kell-Strom Process Control System - TERM QCS - Quality Compliance System Access QCS – Non-conformance Process Product Realization Overview Planning Process Non-Conformance Process Corrective & Preventive Action Process QA Manufacturing Support Purchasing Process Manufacturing Process 6.0 Records The implementation of this document requires the use of the below listed forms or systems. Forms, which are subject to revision, should always be used in the most recent form. Kell-Strom Process Control System - TERM o SC1 Sales Control o EC1 Engineering Controls o MC1 Manufacturing Controls – work orders, labor, material, routings o WO1 Work Order Control FO 40-8000 form - Defense Contract Process Audit Checklist FO 40-8010 form – Government Contract Receipt & Review FO 40-8015 form – Defense Contract Monthly Status Report (30-60-90) FO 40-8020 form – Government Contract Delay Notification FO 40-8025 form – Revised Delivery Form FO 60-0040 form – Production Traveler Red Tag UNCONTROLLED IF PRINTED