1. COURSE SYLLABUS--- Research Methods for Managers
MMG517.BS01
2. Course Number: MMG517.SP01
3. Meeting Dates and Times: SPRING 2015
February 7; March 14; April 11 2015
Saturdays from 2:15-5:45 PM
End of Term: May 11, 2015.
4. Blended Learning Course. On campus sessions are required. On
campus sessions are held at the Springfield, MA Regional Site: Tower
Square, Springfield, MA
5. Title: Research Methods for Managers
MMG517.SP01
6. Instructor: Richard E. Turner, Ph.D.
7. Program: Master of Management
8. Curriculum Component: ___X_Graduate
__X__required course
9. Course Description
MMG511 Research Methods for Managers 3 credits
This course helps students understand the role of research in the management
decision making process and in the development of business plans and
strategies. It helps students become familiar with the research process and with
a variety of business research tools and techniques. Students learn how to define
a problem and write good research questions, determine what tools and
techniques are appropriate for different kinds of problems, find information
sources and assess their reliability, and critically analyze information. They also
learn how to present the results of research in appropriate output formats. This
course helps students with their independent learning projects.
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Text: http://highered.mcgrawhill.com/sites/0073373702/student_view0/index.html
Note: we will be using the 11th edition site which is similar enough to work with
our book. The enclosed DVD also has a great deal of material on it.
MM Blended Learning Text book process for Springfield
We loan the text for one semester. If we get it back in the same condition (no
highlighting, notes, underlining, etc.) there is no charge. If it is damaged, used or
missing the student is charged $140. Students will have to sign for the books.
Cooper, D. R. and Schindler, P.S. (2008). Business research methods (10th ed.)
McGraw-Hill Co.
In class chapters: 1, 3,5,7,9 plus 2
How to Do the Quizzes:
1. Click on the Text Link:
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2. Click on the Chapter Drop Down Menu and select any chapter you want to do
a quiz on (the ones we did in class were 1, 3, 9, and 13):
1. Click on the Multiple Choice Quiz link for the chapter you have chosen
from the drop down list (chapter one in this example):
a.
2. Click in the radio button that represents your choice for the best answer:
a.
3. At the end of the quiz, make sure to click on :
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4. You will get a score, feedback and text sections that are relevant for each
question.
5. Fill out the Email Results Box and the score will be sent directly to me.
This is the best way to document your successful completion of this
assignment. Ten points for each passing quiz submitted; limit of three.
a.
Note: A different text illustration is shown but they all work pretty much the same
way.
Accessing the web based part of the course:
Screenshot
MY CC PORTAL CLASS WEB SITE:
1. Go to the college web site: www.cambridgecollege.edu.
2. Click on :
User id: Your ID number for the Student Information System (SIS)
Password: Your PIN number for SIS
Enter these on the login page, shown below:
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Note these are the same items you use to register online for classes or access
your grades. They are mailed to you by the Registrar.
Once on My CC Portal, click on the course you are interested in viewing.
Click on the Class link: Research Methods for Managers
Use the Forum on My CC Portal to post questions and see replies.
If for any reason, you cannot access the My CC Portal class web site, simply
open the course syllabus while you are online (open your browser first). You can
then follow the link to the text web site (press and hold the CONTROL key while
you click your left mouse button) and complete most course activities there.
Send assignments directly to the instructor via email:
richard.turner@go.cambridgecollege.edu . Assignments email must include the
following information or they will be returned:
1. Your full name in the text message box. An email address is not enough.
Blank text message box messages will be returned unopened since they
may contain viruses.
2. The course name and/or number and the assignment title (like “MMG715
Case I”).
3. Attachments must be limited to assignments. Files such as PowerPoint,
Excel, or Word documents are fine. If you use a different word processor
(Word Perfect, Apple works, MS-Works) you should save your file as a
Rich Text File (.rtf) so it can be opened. If in doubt, select (highlight), copy
and paste your assignment into the email text box. No other type of
attachments will be opened for security reasons. Email files with
attachments and no text message will be deleted.
A machine or auto program (like a virus with malicious code) can fill out the email
header and I have received email with just such information (student’s name and
course) in the subject line that was NOT mailed by the student but did contain a
virus. What the malicious code does not seem capable of (so far) is placing a
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coherent message in the text box. This is the large white message space
BELOW the email address information (the subject line is part of the address). I
hope this helps. This is a security response recommended by most IT
departments, including ours.
Learning Outcomes
1. To familiarize students with the Research Literature and acquaint them with
some of the key thinkers and theories.
2. To enable students to apply theory and research to practical and professional
applications. This will aid the development of general strategies to improve
management effectiveness.
3. To enable students to develop and refine case analysis skills so that they can
further their competencies in diagnosis, analysis and prescription for
organizational problems.
Knowledge Outcomes
 To identify:
 The various principles and applications of Research Methods for
Managers Theory.
 The unique capabilities of business research principles and diagnostic
tools.
 The technological and information systems environment of organizations
and the workplace.
 How to match specific theories with business needs.
Skill Outcomes:
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The student will develop:
Effective use of research management theory diagnostic and
intervention strategies.
Sound criteria for evaluating tools and matching them to needs.
The ability to assess programs and measure progress towards goals.
Experience in integrating research and resources.
The course can be used to develop Chapter 3 (Methods) of the ILP.

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Attitudinal Outcomes:
Students will develop:
A critical approach to assessing resources
A thinking approach to using web research and resources
An awareness of resources and their limitations
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
An awareness of the part technology plays in students lives
Course Requirements:
The course requires that students read the assigned chapters in the text, follow
the discussion on the class web site and chose among several online activities
(quizzes, case studies, web links, etc.) there. Students will participate in lesson
discussion forums and classroom discussions as well. An example from
MMG511 is shown but all courses in My CC Portal work the same way and have
a similar look and feel.
II. Discussion Topics [25 points]: Under Collaboration.
A. Forums:
Click on Forums in the left navigation pane of your my CC Portal Web
Page.
Click on Open Discussion to reveal the MMG511.SN06 Discussion
Forum.
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
You can also email a reply. I suggest you formulate it in word and then
paste or attach it to an email message to:
Email your answer to: Richard.turner@go.cambridgecollege.edu
Save copies of all your work in a safe place. I recommend electronic and printed
copies.
DQ1.
'Understanding Business Research Methods is essential for all successful
business managers whether in profit or not for profit organizations.'
There is no 'right' answer in relation to the quote above but your answer
must be supported. Please give examples and a rationale for your
response.
DQ2
MMG517.SP01 Research Methods for Managers
As a manager, how has research helped you manage people and projects?
DQ3
MMG517.SP01 Research Methods for Managers
DQ#3:
TBA
There is no 'right' answer in relation to the quote above but your answer
must be supported. Please give examples and a rationale for your
response.
Email your answer to: richard.turner@go.cambridgecollege.edu
Alternatively, Post it in reply to this question on the Discussion Board on the
class web site.
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Attend each of the required on campus sessions and participate actively
and well in the classroom activities.
Grading Criteria and Standards: See the Task Completion Spreadsheet
Course Requirements:
Attendance: Regular class attendance and participation are
expected for each class meeting.
All assignments are expected to be submitted on time. Written
papers should reflect graduate level critical thinking and writing,
include correct reference citations and follow guidelines for
academic integrity. Failure to complete written assignments in a
timely manner and/or in a manner that is not consistent the
stated standards may result in a lower grade or require
compensatory work.
Active participation: Students are expected to comply with the
Guidelines for Professional Conduct. For a copy of these
guidelines, go to:
http://www.cambridgecollege.edu/download/CP-Prof'lConductGuidelines+Procedures-2007.pdf
Use of electronics in the classroom: Recording devices,
phones, computers, etc. are subject to the instructor’s approval
and guidelines. Laptop computers should not distract from the
classroom activity or interfere with the needs of other students.
Violation of these standards may result in a lower grade.
Failure to meet these expectations can result in a “no credit” for this
course unless the student has a written agreement with the instructor.
An “incomplete” may be given if the student has not completed all
requirements; the student is responsible for completing the work
according to the instructor’s guidelines in order for the incomplete to
be changed to a grade.
Cambridge College expects students to use the APA reference and
writing style correctly. The Writing Center is available to help students
develop competency in this area.
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Academic Integrity Students are expected to maintain integrity in all
academic work. They will not attempt to get grades by any means
other than honest academic effort. All work must be completed by
individual students except for group projects. It is not permissible
to hand in the same work for different courses.
Violations of Academic Integrity
PLAGIARISM
Plagiarism is the use of another’s work, thoughts, or language without
giving credit. Cambridge College students are expected to submit
original work in courses and will not summarize, copy, or use the
work of another person or source without proper acknowledgement.
Plagiarism is dishonest and a serious academic offense.
CHEATING
Cheating appears in multiple forms, such as:
1. Unauthorized use of notes, texts, or other aids during an exam or
in completing course assignments.
2. Copying the work of another student.
3. Submitting the same assignment for more than one course, subject
to faculty discretion.
4. Sharing student work with a group when such sharing has not
been authorized by the professor.
Note: Any breach of academic integrity is grounds for a grade of
F/No Credit in academic courses and/or dismissal. See full policy at
https://mycc.cambridgecollege.edu/ICS/Resources.
Disability Support Services
Cambridge College complies with the Americans with Disabilities Act
and Section 504 of the Rehabilitation Act to provide equal access to
educational programs at Cambridge College. Any student who feels
s/he may need an accommodation based on the impact of learning,
psychological, and/or physical disabilities and has appropriate
documentation may be eligible for accommodations. Students should
contact the Coordinator of Academic and Support Services as soon
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as possible at 617-873-0191 or at
disabilitysupport@cambridgecollege.edu.
Requests for accommodations should be made within the first
week of the term so that timely and appropriate arrangements
can be made. All students are expected to fulfill essential course
requirements in order to receive a passing grade in a class, with or
without reasonable accommodations. Accommodations cannot be
granted retroactively. All requests are confidential.
Online Library Services:
Cambridge College Online Library (CCOL) provides an
extensive collection of full-text articles from thousands of
scholarly journals and 36,000+ full-text books, live reference
librarian support 24 hours every day, and instruction and
resources for doing research in all of our subject areas. It’s free,
it’s always available, and for information and instructions about
Cambridge College library services and resources, go to
http://www.cambridgecollege.edu/library/research.cfm
and click the link How to Use CCOL Handbook.
To enter the CCOL, you must have MyCC access (or contact
maida.tilchen@cambridgecollege.edu for temporary access.)

Log into your MyCC portal homepage

Click the third tab, Academics

In the right column, click Online Library link

This should take you directly to the CCOL Home Page
If you cannot get to the “CCOL Home Page, you may have a
firewall or browser technical problem: contact Cambridge College
Technical Support at 1-800-877-4723 x1159 or (617) 873-0159.
Further info is at http://www.cambridgecollege.edu/it/. For
information about traditional library arrangements for your
campus site, see the “Traditional Library Skills” section
http://www.cambridgecollege.edu/library/research.cfm
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Faculty Contact Information:
E-mail: richard.turner@go.cambridgecollege.edu
Phone: 1-800-829-4723 ext 6618
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