DaimlerChrysler for East Asia Introduction On May 6 1998 the management board of Daimler Benz approved the $130 billion merger that created DaimlerChrysler. The merger leapfrogged DaimlerChrysler into the big league of global automobile manufacturers combining Daimler-Benz’s solid engineering and production techniques centered around one of the world’s greatest luxury brands with Chrysler’s famed resilience and creative design strength, especially in the light trucks, minivans, and sport utility vehicles (SUVs). The combined firm ranked fifth in worldwide automobile production. At some point during his attempt to successfully integrate DaimlerChrysler, Jurgen Schrempp, the CEO of DaimlerChrysler, must have realized that there were two large gaps in his strategy to create a truly global automotive manufacturer. The most obvious was the total lack of a significant presence in East Asia. The other gap was a standard vehicle to sell in East Asia and other growing markets. In the aftermath of the Asian financial crisis, Schrempp must have sensed both the opportunity and the threat that the situation presented: the opportunity to enter markets where cultures, legal restrictions, and ingrained competitors suddenly became loosened in wake of the crisis, and the threat of other strong competitors staking out a share of the same market with more marketable products before DaimlerChrysler could react. With the seismic shifts occurring in the industry, Schrempp wondered what sort of strategy to pursue. Whatever strategy DaimlerChrysler chose would have to take into consideration the ongoing worldwide consolidation, and existing industry relationships in East Asia. Consolidation in the Worldwide Automobile Industry Daimler-Benz in Germany and Chrysler in United States made an announcement to merge on May tenth in 1998. They merged after a shareholders meeting in November to form DaimlerChrysler, the third largest This case was prepared by Takashi Morishima, Gordon Stehr, and Hanaoka Yoshinori of Temple University in Tokyo under the supervision of Professor Masaaki Kotabe for class discussion rather than to illustrate either effective or ineffective management of a situation described (2001). 1/17 automobile manufacture in revenue after GM and Ford Motors, and the fifth largest in market share (see Exhibit 1). It was the largest industrial merger ever. The merger was clearly driven by the industrial logic and growth strategy to win in the global automotive market. *** Insert Exhibit 1 about here *** Several industry trends propelled the large automobile makers towards consolidation. First, the worldwide market for automobile was maturing. Total automobile production in the world was 54.7 million in 1997, 52.9 million in 1998, and 55.9 million in 1999 (see Exhibit 2). There was only a 2% increase in two years, although the growth potential was higher in the markets of developing countries such as Asian and Latin American countries. In a maturing market, competition among established companies tends to intensify because someone’s gain in share means someone’s loss in numbers. Second, all markets but the United States had far more production capabilities than required to satisfy domestic demand. According to 1999 statistics, every major automobile manufacturing country except the United States exported more than 40% of its domestic production (see Exhibit 3). Also it is a known fact that Japan and South Korea had over capacities in automobile production because of Japan’s long recession and the Asian financial crisis in 1997. In a combination of maturing markets and over capacity it would be very difficult for any company to grow by oneself. *** Insert Exhibits 2 and 3 about here *** Third, costs for developing new cars are mounting. Environmental technology such as an efficient engines, which cut fuel consumption and CO2 emissions, and fuel cell technology, which eliminate CO2 emissions, is becoming a more pressing issue as people become more concerned about the environment. Developing these new technologies is a huge investment for one company. Also, as the market matures, the demand for passenger cars is becoming more and more diversified, and, subsequently development costs for new models are rising as automobile manufacturers try to accommodate the changes in demand. Bigger companies can more easily bare these costs, and it is easier to buy established names than to build new 2/17 plants in order to be bigger in maturing and over capacity markets. Considering these conditions, it was natural for automobile manufactures to start engaging in a wide range of strategic alliances and other consolidation tactics. Chrysler was basically a North American company. It was strong in lower and medium priced cars, and very strong in small trucks, minivans, and sport utility vehicles, but weak internationally. Daimler’s Mercedes Benz was strong in the upper part of the automotive market in Europe, but not in the US. Also, Daimler was considered to have an advantage in environmental technology, which Chrysler lacks. Together, they became a full-range auto company, capable of competing in almost every area, equipped with huge cash flow and technology around the world. GM and Ford The two largest automobile producers, GM and Ford, also had taken similar approaches as Chrysler, although in a less significant fashion than DaimlerChrysler’s merger (see Exhibit 4). In 1998, GM already owned a 100% equity stake in Opel, which produced about one-quarter of all German vehicle output, and a 49% equity stake of Isuzu, the ninth largest Japanese automobile manufacturer. Also, Ford owned a 34% equity stake in Mazda, the fifth largest Japanese automobile manufacturer, and 100% equity stakes in Jaguar and Aston Martin, both are small but respected UK automobile manufacturers. *** Insert Exhibit 4 about here *** After the merger of Daimler-Benz and Chrysler, GM increased its holding in Suzuki Motors of Japan to 10% in September 1998, and acquired a 20% equity stake in Fuji Heavy Industries, makers of Subaru automobiles, of Japan, and acquired a 100% equity stake in Saab of Sweden in January 2000. Ford also acquired Volvo’s (Sweden) passenger car division in 1999. Furthermore, GM announced its intentions to acquire a 20% equity stake in Fiat, which is sixth in market share, on March 13th in 2000. However, after all this GM, the largest automobile manufacture in the world, still holds only a 4% market share in Asian Pacific region, but a 20% share of the world market and 10% share of the 3/17 European market (see Exhibit 5). Automobile sales earnings of GM and Ford in Asia are minus $218 million for GM and plus $133 million for Ford respectively (see Exhibit 6). These amounts are not very exciting when compared with almost $6 billion income for each company’s automobile sales. *** Insert Exhibits 5 and 6 about here *** DaimlerChrysler in Asian Pacific Region DaimlerChrysler sold only 50 thousand cars in Japan out of 4.9 million productions (see Exhibit 7). This is just 1% of production and a 0.8% share of the Japanese market although its Mercedes-Benz was the best-selling foreign made car in Japan. Also the annual report listed no Asian manufacturer or important subsidiaries in the area except one company in India. In conclusion, while GM and Ford’s presence was weak DaimlerChrysler had no significant presence in the Asian region in 1999. *** Insert Exhibit 7 about here *** The East Asian Market Production of motor vehicles in Asia reached 16,344,000 cars in 1999, and accounted for 29% of the world production. The East Asian Market with a population of more than 1.7 billion is categorized into four groups: Japan, Korea & Taiwan, ASEAN countries and China. The general characteristics are that Japanese and Korean automotive manufacturers are being restructured and realigned while Chinese and ASEAN markets with huge growth potential are attracting most of the major players from all over the world. More specific features are discussed below (See Exhibits 8 &9). *** Insert Exhibits 8 and 9 about here *** Japan. Japan is a developed country and the domestic market is mature with 11 automotive manufacturers. Production in Japan experienced its second straight year of decline in 1999 due to weak 4/17 exports under the impact of the strong yen, and due to a downturn in domestic sales. This trend has gradually affected each company’s financial status. In addition, some companies have not yet solved their domestic manufacturing over-capacity problems after shifting their manufacturing capacity overseas. Also it is suggested that economies of scale, estimated to be 5 million annual production units for one group, will be necessary for surviving in the coming environmentally-friendly and IT-oriented market of the 21st century. In Japan only Toyota meets this criterion so far. As a result, consolidation is advancing in the domestic market with distinct divisions along worldwide groupings so that Toyota, Honda, GM, Ford, DCM and Renault groups are emerging and competing each against each other in Japan and abroad (See Exhibits 10 & 11). *** Insert Exhibits 10 and 11 about here *** Korea and Taiwan. In order to recover from the downturn due to the Asian financial crisis, Korean manufacturers are now being restructured and realigned. Daewoo Motors has been the subject of intense offers from GM, Ford, DaimlerChrysler, and Renault. Recently Ford received exclusive negotiation right from Daewoo’s creditors. Hyundai has also taken a stake in Kia Motors. Taiwanese manufacturers suffered less because of a lack of investment in manufacturing capability, and lack of an export-driven market. Both domestic markets are getting mature (See Exhibits 12, 13, & 14). *** Insert Exhibits 12, 13, and 14 about here *** ASEAN countries. Due to the Asian financial crisis in 1997, the production in ASEAN nations, consisting of Indonesia, Malaysia, Thailand, and India, decreased to 70% of the peak level recorded in 1996. It may take 3-5 years to recover to pre-crisis levels, even though each country is seeking to stimulate domestic demand by changing policies from protectionism to liberalization. Japanese manufacturers dominate ASEAN countries, except Malaysia. However, the markets still attract some major players due to the high growth potential in these markets (See Exhibits 8 & 9 shown earlier). 5/17 China. Although most automotive manufacturers are interested in the huge potential of the Chinese market, it will take some time to penetrate into the market mainly due to the Chinese government’s strict control. The government sets pricing limitations and regulations on local content and tariffs to prevent ease of entry by outsiders. There are 2-3 big groups and 6-7 middle size groups. The industry is not mature and the demand for trucks still strong. (See Exhibit 15) *** Insert Exhibit 15 about here *** East Asian Market Overview As outlined, the East Asian auto market is quite diverse. In this market several trends exist. First there is the presence of strong regional players like those in Korea. Second, East Asia is home to several national car manufacturers like Malaysia’s Proton. Third are the global brands and manufacturers in Japan that not only have a history of exporting to markets in East Asia but also have long-standing technical and equity tie-ups throughout the region. Finally, until recently, is the total lack of any significant presence by major American or European manufacturers in the area. This has allowed existing regional players to consolidate their brand name and sales channels in this market. DaimlerChrysler’s Strategy for East Asia As Exhibit 16 shows, DaimlerChrysler’s vehicle platform and sales pattern are extremely weak in East Asia. The Asian crisis presented the opportunity to quickly change this without forcing DaimlerChrysler into investing in costly ground up production and sales channel facilities, or an expensive acquisition. Initially DaimlerChrysler pursued Nissan, but fear over the actual extent of Nissan’s debt problems convinced Schrempp to pass on Nissan. Honda was also considered, but Honda’s desire to remain independent as well as the potential for cultural differences scuttled the negotiations. Convinced of the need for a partner Daimler initiated discussions with Mitsubishi Motors in Japan. Mitsubishi seemed the optimum partner due to its longstanding relationship with Chrysler. *** Insert Exhibit 16 about here *** 6/17 In March of 2000 DaimlerChrysler and Mitsubishi agreed to a strategic purchase where DaimlerChrysler would acquire 34.4% of Mitsubishi for $1.86 billion. This will give DaimlerChrysler needed access to small car engine and platform technology, and to existing sales channels. More importantly, according to the March 27 joint press release, the strategic purchase will mean that DaimlerChrysler Mitsubishi will have a 10.4% market share in Japan and a 9.4% market share in other parts of East Asia. Not satisfied with the Mitsubishi deal DaimlerChrysler initiated a strategic tie up with Hyundai Motors of Korea. For approximately $486 million DaimlerChrysler Mitsubishi will obtain a 10% stake in Hyundai and a seat on its board. In exchange Hyundai and DaimlerChrysler will engage in a 50:50 joint venture to develop commercial vehicles and trucks for the Asian market, and will develop a small car platform “world car” for East Asian and other markets (See Exhibit 17). In two dramatic moves DaimlerChrysler made significant progress in achieving its stated goal of increasing sales in East Asia to 25% of total revenues. Discussion Questions 1. What are the strengths and weaknesses of DaimlerChrysler’s Strategy? 2. How should DaimlerChrysler-Mitsubishi brand itself in Asia? 3. What cultural issues will DaimlerChrysler have to overcome to succeed with its strategy? 7/17 Exhibit 1 Rank/Company 1997 World Market Share 1 General Motors 2 Ford Motor Co. 3 Toyota Motor Corp. 4 Volkswagen AG 5 DaimlerChrysler 6 Fiat Auto S.p.A. 7 Nissan Motor Co. 8 PSA Peugeot Citroen 9 Honda Motor Co. 10 Mitsubishi Motors Corp. 16.2% 12.9% 9.0% 7.9% 7.4% 5.3% 5.2% 3.9% 3.8% 3.5% Exhibit 2 Automobile production (Units by thousand) North America South America Western Europe Easton Europe Asia World total 1997 14,694 3,870 15,453 2,468 17,516 54,695 1998 14,572 3,503 16,782 2,400 15,014 52,922 Exhibit 3 Export/Domestic Sales Ratio in 1999 Export Spain Sweden France Germany UK Korea Italy Japan US 81.1 80.1 67.8 64.6 61.5 53.1 46.9 44.6 9.6 Domestic sales 18.9 19.9 32.2 35.4 38.5 46.9 53.1 55.4 90.4 8/17 1999 16,066 3,186 16,939 2,453 16,343 55,629 Exhibit 4 Acquisition Activities in GM and Ford Motor GM Before 1998 Name Opel AG Isuzu 09/16/98 Suzuki Motor 12/10/99 Fuji Heavy Industry 01/31/00 Saab Automobile AB 03/13/00 Fiat Nation Germany Japan Japan Japan Sweden Italy Equity stake 100% 49% 3.3% to 10% 20% 50% to 100% 20% Name Mazda Jaguar, Aston Martin In 1999 Volvo In May 2000 Land Rover Nation Japan UK UK Sweden UK Equity stake Ford Before 1998 9/17 34% 100% 100% 100% 100% Exhibit 5 Vehicle Unit Deliveries (units in thousand) Total 19968 17419 2549 20138 3231 11610 54947 North America Total US Others Europe LAAME Asia and Pacific World total Share 36% 32% 5% 37% 6% 21% 100% GM GM share 5706 28.6% 5017 28.8% 689 27.0% 1979 9.8% 536 16.6% 457 3.9% 8578 15.8% Exhibit 6 Income in Automobile manufacturing in Ford Motor Co. and GM in 1999 Ford Income($M) Revenue($B) Total 5721 137 North America 6137 100 Europe 28 30 Latin America -452 2 Others 133 5 GM Income($M) Revenue($B) Total 4981 146 North America 4822 115 Europe 423 26.2 LAAM -81 4.7 Asia & Pacific -218 3.2 Exhibit 7 DaimlerChrysler' Unit Sales (units in thousand) EU NAFTA US Japan South Africa Rest Total M-B Passenger 716 212 197 50 Chrysler 3052 2694 Commercial 267 193 172 102 1080 177 3227 43 51 555 10/17 Total 983 3457 3063 50 43 330 4862 Exhibit 8 Summary of the East Asian market in 1998 2) GDP per 3) Cars per 4) Domestic 5) Domestic 6) Export Country 1)Population Capita 1000 people Sales Production Ratio Japan 126.5 23,100 395 5,879 10,050 44.6% Korea 46.4 12,600 227 780 1,954 69.7% Taiwan 21.9 16,500 286 474 405 Thailand 61.2 6,100 100 144 158 32.1% Indonesia 204.4 2,830 20 58 58 Malaysia 21.0 10,300 213 164 164 China 1,250.2 3,600 11 1,630 1,628 Notes Million US$ USA 484 Thousand cars UK 461 Exhibit 9 Production (Thousand cars) 1997 Country Total Japan 10,975 Korea 2,818 Taiwan 381 Thailand 360 Indonesia 389 Malaysia 266 China 1,580 India 746 Asia Total 17,516 Cars 8,056 1,625 293 32 8 126 507 384 11,031 11/17 1998 CVs 1,994 329 112 126 50 7 1,121 244 3,983 Total 10,050 1,954 405 158 58 134 1,628 628 15,014 1999 Total 9,895 2,843 350 327 89 205 1,830 803 16,344 Exhibit 10 Japan by make in 1999 Manufacturer Daihatsu Fuji Hino Honda Isuzu Mazda Mitsubishi Nissan Nissan Diesel Suzuki Toyota Total (Note. Imports in 1999 were 271,000.) 2)Domestic 3) D. Sales: 1) Domestic Production Market Export: (Thousand cars) Share Overseas Cars CVs Total for Cars Production 479 183 662 8.2% 395 86 481 5.3% 40 40 0.7% 1,143 77 1,221 16.5% 1: 0.66: 1.76 38 223 261 1.8% 705 76 781 6.1% 1: 1.51: 0.47 753 261 1,014 7.8% 1: 0.73: 0.48 1,210 175 1,385 13.7% 1: 0.79: 1.86 23 23 0.2% 679 230 909 9.9% 2,699 419 3,118 27.1% 1: 0.90: 0.97 8,100 1,795 9,895 100% 12/17 Exhibit 11 Japanese automotive manufacturers' alliances with world major players European Japanese American Daihatsu 51.2% 50% VW Toyota Car supply NUMMI 33.8% Car supply Hino Suzuki 10% Isuzu 49% 50% GM 20% 49% Fuji SIA Isuzu 51% Honda UK 100% 100% Honda 34% DCM Ned Car (Plan) 97.1% Mitsubishi 50% 50% Honda USA MMMA Parts supply Car DCM 5% each supply Volvo 36.8% Renault 100% Nissan 22.5% 22.5% Nissan D. Ford 50% Ford Car Mazda Supply 33.4% 50% in Europe 13/17 AAI Exhibit 12 Korean production by make (Thousand cars) 1997 1998 Hyundai 1,301 845 Kia 614 363 Daewoo 607 411 Daewooshop 156 248 Samsung 42 Others 140 45 Total 2,818 1,954 Exhibit 13 Korean manufacturer’s’ alliances with world major players American/European Korean 10% DCM 1.4% Hyundai (Plan) 100% Kia GM Renault Daewoo Alliances Japanese Samsung Source: 1999 Nihon Jidosha Kogyo 14/17 Mitsubishi Exhibit 14 Taiwanese sales Automaker China Motor (Mitsubishi) Kuozui Hua Tung (Toyota) Yue Loong (Nissan) Lio Ho (Ford/Mazda) San Yan (Honda) CapitalParticipation Sales in 2000 14.6% 35,348 46.6% 64,094 25.0% 72,733 45,331 13.5% 37,343 Exhibit 15 Chinese production (Thousand cars) China First Auto Shanghai Auto Dongfeng Motor Changan Auto Tianjin Auto Beijing Auto Others Total 1998 290 236 191 115 155 82 559 1628 1999 341 257 206 171 129 121 605 1830 Market Share Alliance 18.7% 14.0% GM/VW 11.2% 9.0% Suzuki 7.0% Toyota 6.6% 33.5% 100.0% 15/17 Exhibit 16 DaimlerChrysler's Worldwide Footprint Location Vehicle Type North America Passenger Cars Chrysler Group Commercial Vehicles Total Passenger Cars Chrysler Group Commercial Vehicles Total Passenger Cars Chrysler Group Commercial Vehicles Total Passenger Cars Chrysler Group Commercial Vehicles Total Passenger Cars Chrysler Group Commercial Vehicles Total Passenger Cars Chrysler Group Commercial Vehicles Total Europe Asia South America Oceania Africa Production Locations 1 41 11 53 8 2 15 25 4 3 1 8 1 4 2 Sales Locations 508 5,167 508 3,460 28 3,460 79,354 24,352 2,840 13,728 149,070 92,400 2,159 55,327 629 25 629 40,920 3,101 409 517 149,886 328 420 1,246 466 23 466 4,027 350 780 1,346 1,994 1,330 1,254 11,886 197 5 197 2,476 440 134 266 14,470 0 0 0 259 7 259 840 677 156 430 0 3,503 13 0 1,263 3,516 7 0 2 1 1 4 16/17 Revenue (Mil Personnel EUR) 9,180 1,898 59,766 125,549 10,408 21,623 Exhibit 17 DaimlerChrysler's Planned World Car Project Production Year Production Location Target Market First Half 2002 First Half 2002 Second Half 2002 2003 Korea (Hyundai) Korea (Hyundai) Japan (Mitsubishi) Europe (DaimlerChrysler) Korea China Japan Europe 17/17 Estimated Production Volume 300,000 - 350,000 100,000 – 150,000 100,000 – 200,000 250,000 – 300,000