Conference Agenda
Sunday, June 12
8:30 - 4:00
Golf Outing – Marty Sanchez Links de Santa Fe
http://www.linksdesantafe.com
2:00 - 4:00
Spirit Walk of Old Santa Fe
2:00 – 6:00
Registration – Mezzanine
4:30 – 6:30
Networking – Suite 500
6:30 – 9:00
Opening Fiesta – La Terraza Room
9:00 – 11:00 Networking - Suite 500
Monday, June 13
7:30 – 4:00
Registration – Mezzanine
7:30 – 8:30
Breakfast – Mezzanine
8:30 – 8:55
Welcome Orientation for First Time Attendees – New Mexico Room
9:00 – 10:00 Conference Commencement – New Mexico Room
General Introductions and Announcements
Welcome Address David Coss, Mayor of Santa Fe
David Coss was elected in 2006 and re-elected in 2010 to serve as Mayor of the City of
Santa Fe, the oldest capital city in the U.S. known internationally for its unique historic,
cultural, artistic and creative heritage.
Mayor Coss' priority is creating jobs and strengthening the economy. Mayor Coss
considers supporting local businesses, the Santa Fe Living Wage Ordinance and
affordable housing programs as integral to strengthening Santa Fe’s economy and
supporting working families. Coss remains committed to protecting Santa Fe’s water
and environment. He envisions Santa Fe becoming the sustainability and alternative
energy capitol of the country.
Experience
Mayor Coss holds a bachelor’s degree in Wildlife Science from New Mexico State and a
master’s degree in Zoology from Southern Illinois University. After completing his
master’s degree, Mayor Coss worked as a surface water scientist for the State of New
Mexico. During this time, he became active in his union and worked to create the New
Mexico Environment Department and became Director of the Environmental Protection
Division within NMED.
In 1995, Mayor Coss became Director of Public Works for the City of Santa Fe, where
his dedication to restoring the Santa Fe River formalized. During that time, he was
instrumental in creating the Santa Fe River Masterplan and worked on the river
restoration between St. Francis Drive and Camino Alire. After working as City Manager
in 1996, Mayor Coss completed his public service career at the State Land Office where
he continued his work in environmental protection and natural resource management.
Elected as City Councilor of District 3 in 2002, Mayor Coss co-sponsored Santa Fe’s
Living Wage Ordinance, a landmark law which has drawn national and international
attention. As Councilor, he also co-sponsored the Neighborhood Bill of Rights, which
empowers local citizens to maintain the integrity of their neighborhoods, and Santa Fe
Homes, requiring 30% of all new developments within the city to be affordable housing.
10:00 – 10:30 Break – Mezzanine
10:30 – 11:45 Keynote Address Thomas Dismukes – Humorist and Adventurer
“www.StoriesThatTell.com”
New Mexico Room
Thomas Dismuke’s appeal is universal. For more than 16 years and 19 countries,
audiences roll with laughter and applaud with inspiration at this man who does more
than motivate and educate… he touches people’s lives. Receiving a Masters Degree from
Clemson University, Thomas chose a career in professional speaking because of his
sincere passion to inspire people to do their best and get the best out of life.
Never turning down an opportunity for a good story or a miserable time; Thomas’s true
life adventures range from dumpsters in England, exploring the Arctic Circle and
breaking a world record. Thomas has a unique ability to discern a meaning behind the
madness, in a principle that everyone can relate to, laugh at, and apply to their lives.
Noon – 2:00
Exhibits and Lunch – Lumpkins Ballroom
2:00 – 2:50
Breakout Sessions
“Location, Location, Location”
Service Delivery Improvements through GIS using ESRI and Microsoft Tools
James C. (Jim) Buston III, Assistant City Manager/CIO, City of Auburn, Alabama
New Mexico Room
The City of Auburn Alabama’s Information Technology Department is well known for its
innovative approach to providing cost effective, high quality, citizen centric and staff
focused solutions for service delivery. Nowhere is that innovation more evident than in
the applications created by Auburn’s GIS Division staff. Using ESRI’s ArcGIS
Silverlight API and Microsoft’s Silverlight development environments staff addresses
citizen needs either through the creation of applications that directly interface with the
citizen or through the creation of specialty applications designed to meet staff needs in
departments like Environmental Services, Public Works, Planning, Economic
Development, Parks and Recreation, Public Safety, etc. Recently created applications will
be demonstrated and related to how these applications have addressed citizens’ concerns
revealed in the City’s annual Citizen Survey and how IT is helping the City of Auburn
maintain a better than 90% citizen satisfaction rating for government services even in
these tough economic times.
Jim Buston serves on the City of Auburn’s Executive Management Team as the Assistant
City Manager/Chief Information Officer. He established the Information Technology
Department for the City of Auburn in May of 1996 and has since served as its only
director. Mr. Buston received his Bachelor of Science degree from Oregon State
University in 1974 and his Master of Science degree from Auburn University in 1983. He
received the designation of Certified Government CIO from the School of Government at
the University of North Carolina – Chapel Hill in 2008. Mr. Buston served as a former
Peace Corps Volunteer and United States Technical Advisor for Latin American Affairs
in Honduras, Central America. Before joining the City of Auburn in 1996, Mr. Buston
served 15 years in the private sector where he worked as Vice President in charge of
Software Development for the New York based Intermark Corporation and later as
Technology Group Chairman for the Tennessee based R.U.R Group. He is a past
president of the Alabama Government Management Information Sciences Association
and currently serves as 4th Vice President of GMIS International; an association of
Government IT leaders.
“Saved in the Nick of Time” Agile versus Waterfall Software Development Solutions
Santa Fe Room
Steve Collins, PMP, CC, Business Systems Division Manager
Richland County Information Technology, South Carolina
Being agile is critical if you are to succeed in today’s competitive world. More and more
people are achieving greater productivity and success by applying agile methodology to
their work. Organizations of all sizes are achieving greater success by adopting the Agile
Method, replacing rigid and inflexible processes with a dynamic and iterative approach.
The Scrum methodology of agile software development marks a dramatic departure from
waterfall management. The Scrum methodology emphasizes communication and
collaboration, functioning software, and the flexibility to adapt to emerging business
realities — all attributes that suffer in the rigidly ordered waterfall paradigm.
This presentation will focus on why Richland County adopted the Scrum methodology
and lessons learned over our two year experience with the Lean/Agile approach. We will
also explore why we think it is better than the traditional waterfall method.
Steve Collins is a graduate of the University of South Carolina in Management and
Midlands Technical College in Computer Programming. He has 30 plus years in the IT
industry mostly in the private sector. He has been with Richland County for over six
years and is an evangelist for the Agile/Lean Methodology. Before working for Richland
County, Steve held positions with South Carolina National Bank, Carolina First Bank
and Blue Cross Blue Shield. He is a “Competent Communicator” within Toast Masters
and loves giving presentations. In the off chance that the “Law of Attraction” is real he
always strives to maintain a positive attitude and to continually send positive signals into
the universe in hopes that he will get equally positive returns.
3:00 – 4:00
Technology Lab/Expo – Gold Vendor Partner – Panasonic Solutions Company and Sprint
Coronado Room
"Tablets: The Advantages of Rugged"
Slate and tablet devices are being strongly embraced by the market both for their ability
to be a general purpose device like a computer and a special-purpose device. CIOs are
invited to attend this informative session to exchange ideas with Panasonic and your
peers on potential uses for the tablet. Get a sneak preview of the innovative new
Panasonic enterprise tablet with embedded broadband wireless from Sprint. Learn about
the advantages of rugged tablets and participate in an interactive session to offer your
insights and requirements for a rugged enterprise mobile device.
Panasonic Solutions Company is the market leader in rugged computing, and is at the
forefront of mobility.
3:00 – 4:45
4:00 – 4:45
5:00 - 10:00
10:00 –11:30
Break/Exhibits – Lumpkins Ballroom
State Chapter’s Business Meetings – As Determined by State Chapter Representatives
Rough Riders Round Up (Train Ride and Dinner)
Networking - Suite 500
Tuesday, June 14
7:00 – 4:00
Registration – Mezzanine
7:30 – 8:30
Breakfast – Lumpkins Ballroom
8:45 – 10:00 Keynote Address
New Mexico Room
Gail Thomas-Flynn
Microsoft Corporation
Vice President, US State and Local Government
As Vice President for Microsoft’s national US State and Local Government Team, Gail
and her team are responsible for working with customers and partners to deliver
relevant, vertical technology solutions. These solutions enable State and Local
Governments realize value and meet the challenges of 21st century governing. Gail’s
team delivers programs and initiatives to the US marketplace such as the Citizen Service
Platform, the Microsoft Stimulus 360 solution and a broad variety of E-Government,
Security and Privacy initiatives. In addition, Gail plays a critical role in Microsoft US’s
Citizenship efforts with initiatives such as Elevate America, a program for workforce
development and a key partnership with State governments across the US.
A 17 year employee with Microsoft, prior to this role, Gail was Chief of Staff for
Microsoft’s Business Division (Jeff Raikes, President) and Worldwide Sales, Services and
Marketing Group and responsible for long term strategic planning in the US subsidiary.
Additionally, she held a number of senior management roles as Director, Enterprise
Sales and Director for the Consumer, Small and Medium Business Sales Groups for
Microsoft Canada.
10:00 – 10:30 Break/Exhibits Open – Lumpkins Ballroom
10:30 – 11:20 Breakout Sessions
“Better than Smoke Signals” Data Sharing Benefits for Government
Coronado Room Becki R. Goggins, Alabama GMIS State Chapter President
Manager, Crime Statistics and Information Division
Alabama Criminal Justice Information Center
CONNECT is a data sharing project that uses national standards published by GLOBAL
– including the Justice Reference Architecture (JRA), Global Federated Identity and
Privilege Management (GFIPM) and the National Information Exchange Model (NIEM)
– to implement a new interstate data sharing framework. Currently, Alabama, Kansas,
Nebraska and Wyoming are using this framework to share driver’s license data securely
via the internet. While still in its infancy, CONNECT may offer a new secure, costeffective solution to allow for increased information sharing among partner states.
Becki R. Goggins is the Crime Statistics and Information (CSI) Division Manager for the
Alabama Criminal Justice Information Center (ACJIC) in Montgomery, Alabama. This
Division is comprised of Alabama’s Uniform Crime Reporting (UCR) Program,
Statistical Analysis Center (SAC) and Computerized Criminal History (CCH) Repository.
Prior to her working at ACJIC Ms. Goggins served for ten years as a Research Specialist
and Research Director for The Sentencing Institute at Auburn University Montgomery.
Ms. Goggins received her Bachelor of Arts (English - 1991) and Master of Public
Administration (1993) degrees from Auburn University and has worked in the field of
applied criminal justice research since 1994. Her primary areas of research include:
criminal sentencing practices and procedures, prison population forecasting, crime trend
analysis, community corrections and arrest trends.
Ms. Goggins has conducted numerous classes over the years, training criminal justice
officials in diverse topics, such as, criminal sentencing, the use of community corrections
as an alternative to traditional incarceration, the criminal justice process in Alabama
and UCR policies and procedures. She is also an Alabama Peace Officers Standards and
Training (APOST) certified instructor, and she often teaches classes for Alabama’s
police academies.
Recently, Ms. Goggins has worked on several state and national web-based data sharing
initiatives including Alabama’s Law Enforcement Tactical System (LETS) and the
CONNECT consortium (Alabama, Kansas, Nebraska and Wyoming). CONNECT serves
as a “proof of concept” for how jurisdictions can leverage Global standards – including
the National Information Exchange Model (NIEM), Global Federated Identity and
Privilege Management (GFIPM) and the Global Reference Architecture (GRA) – to
facilitate secure information exchanges via the internet.
Ms. Goggins currently serves as president of the Alabama Government Management
Information Sciences (AGMIS) chapter. Ms. Goggins is also past president of the
Association of State Uniform Crime Reporting Programs (ASUCRP), and she chairs the
Data Information Sharing Committee of the Justice Research and Statistics Association
(JRSA).
“Circle the Wagons” Negotiating with Vendors-Dos and Don’ts in the New Economy
Santa Fe Room
Catherine Maras, CIO, Bexar County, Texas
Learn effective Negotiating Practices for Local Government that will fit your
organization in the New Economy. This session will focus on how government can lead
the negotiation discussion with its vendors to determine how to best define success.
As CIO of Bexar County, Catherine directs the policy and strategic planning of
information technology implementations, and is responsible for oversight of the Bexar
County technology budget. She also establishes, implements, and oversees enterprise
architecture to ensure system interoperability, security, and integrated information
sharing throughout all County departments. Before becoming the CIO for Bexar County,
Catherine served as the Cook County, Illinois CIO for ten years; Cook County being the
second largest county in the United States with over 5 million residents and 129
municipalities including the City of Chicago. While at Cook County Ms. Maras
implemented the first Information Technology Strategic Plan which brought Cook County
government into the 21st Century, while concurrently identifying opportunities within the
county’s ninety departments to enhance processes and advance service levels through the
automation, integration, standardization, and development of enterprise applications.
Due to her implementation of numerous cost-saving and revenue enhancing
technological upgrades Ms. Maras was named “One of Top 25 Government Chief
Information Officers” by the Center for Digital Government, and also received two of the
prestigious “Best of the Web Awards for Digital Government” for innovative web
applications in both 2005 and 2006.
Ms. Maras has also served as the Managing Director of the Worldwide Public Sector
division of Microsoft Corporation and as the Assistant Director of Information
Technology, Project Manager, and Eastern Regional Controller for GATX Corporation,
a leader in global leasing transportation assets. In addition to completing several
advanced courses in Information Technology Ms. Maras holds a Bachelor of Science
degree in Marketing from Northern Illinois University, a Master of Business
Administration degree in Finance and Marketing, and a Master of Science degree in
Accounting, both from DePaul University. She may be reached at CMaras@Bexar.org
“Trotting through Generations” – Brian D. Kelley, MPA, CGCIO, CIO,
Portage County, Ohio
New Mexico Room
Four different generations are now working side by side in the workplace. How do these
generations differing perspectives affect how they relate to work, family, technology,
meetings, and work ethics? Understanding these differences help us deploy and support
technology solutions and enhance our sensitivity to how generational diversity affects eGovernment service delivery for residents and visitors.
Brian Kelley is serving in his 20th year as Chief Information Officer at Portage County,
Ohio. Mr. Kelley holds a Bachelor of Arts Degree in Criminal Justice and Sociology and
a Master of Public Administration Degree from Kent State University. He completed the
Certified Government Chief Information Officer Program in 2008. Mr. Kelley is an
adjunct professor with the Sociology and Political Science Departments at Kent State
University. He completed the Certified Government Chief Information Officer Program
in 2008. Mr. Kelley is an adjunct professor with the Sociology and Political Science
Departments at Kent State University. He teaches justice studies and police role
undergraduate courses as well as a public sector IT management online graduate course
in the Public Administration Program. He is also an associate lecturer at the University
of Akron where he teaches computer and information security.
He received GMIS’s 2006 Professional Award for Outstanding Professionalism,
Dedication, and Performance and he received the 2009 CIO of the Year Award for
Government by NEOSA.
11:30 – 12:30 Technology Lab/Expo – Gold Vendor Partner – DELL
Coronado Room
Noon – 1:45
Lunch/Exhibits – Lumpkins Ballroom
Noon – 1:45
GMIS International President’s Luncheon - (Attended by all State Chapter Presidents
and/or their Designees) La Terraza
2:00 – 3:00
Breakout Sessions
“Twitter and Facebook and Blogs, Oh My! – Bill Schrier, Director and CTO,
City of Seattle
Santa Fe Room
Social Media has burst onto the scene of society with amazing speed. Facebook has over
600 million users, and millions of people blog, use Twitter, and LinkedIn. Social Media
has also been adapted for government use. The City of Seattle has been a leader in such
use. The Police and Fire departments and others tweet about incidents as their PIOs race
to the scene, and then blog about the incidents as they are being resolved. Seattle has put
911 call incident information on its open data site, Data.Seattle.Gov. Individual crimes
are also on open data, and citizens can go to My Neighborhood Map on www.seattle.gov
to view 911 calls, crimes and a variety of other data on the site. Citizens can even pull up
and view redacted police reports. Demonstrations of these functions and how they came
to be implemented will be part of this session.
Bill Schrier is the Chief Technology Officer (CTO) for the City of Seattle and director of
the City's Department of Information Technology (DoIT), reporting directly to Mayor
Michael McGinn. Seattle has a population of about 600,000 residents and a City
government of about 11,000 employees. DoIT has 195 full-time employees and a budget
of $49 million. As CTO, Schrier is responsible to set standards and policies governing
the use of information technology in City government. As Director of DoIT, Schrier
responsibilities include the city's data center, computing services, information security,
web site, municipal television station, community technology, electronic mail system, 800
MHz trunked public safety radio system, telephone network, and data communications
network.
The City of Seattle’s website www.seattle.gov, television station and technology
projects have won a number of local and national awards, including “Best of the Web
City Portal” in 2001 and 2006 and NATOA’s “Excellence in Government Programming”
in 2007, 2008, and 2010 for the Seattle Channel.
Schrier was named one of Government Technology’s 25 Doers, Dreamers and Drivers in
2008 and is a Computerworld Premier 100 Leader for 2010. He’s been honored as a
fellow of the Public Safety Foundation of America (2010) and the Public Technology
Institute (2010). He writes a blog about the intersection of information technology and
government, how they sometimes collide but often influence and change each other. It
can be found at www.digitalcommunitiesblogs.com/CCIO/ .
He tweets at
www.twitter.com/billschrier
Schrier is a retired officer with the U.S. Army Corps of Engineers. He holds a Masters in
Public Administration from the University of Washington.
“Reign in Best Practices” – Moving IT to the Next Level, Nick Roethel, IT Director,
City of New Berlin, Wisconsin
New Mexico Room
Imagine an IT Department that influences the streamlining of city processes and service
delivery by providing strategic solutions to customer problems. Staggering results have
been achieved since 2007 where more than 1.3 million dollars have been reduced from a
35 million dollar budget. Nick Roethel will share the key success factors his organization
applied to achieve results that matter.
As Director of Information Technology for the City of New Berlin, Wisconsin, Nick is
responsible for the executive level application and day to day management of technology
solutions for the suburban Milwaukee community. He is a sixteen year veteran of public
sector IT, and a tireless evangelist of process oriented technical strategy. Prior to his
appointment at the city of New Berlin, Nick served as a Technical Infrastructure
Manager with a specialty in storage and network security. In his spare time, Nick enjoys
hiking and general outdoor activity; he is also an avid hiker.
3:00 – 4:00
International Guest’s Presentations
New Mexico Room
Please join this session to learn what our colleagues are doing around the globe!
4:00 - 6:00
Ballroom
6:00
8:00 – 11:30
Technology Fiesta Vendor Reception Mix and Mingle/Prize Drawings – Lumpkins
On Your Own
Networking - Suite 500
Wednesday, June 15
7:30 – Noon
Registration - Mezzanine
7:30 – 8:30
Breakfast - Mezzanine
8:45 – 10:00 Keynote Address Frank Muehleman, Vice President and General Manager
Dell Public North America
New Mexico Room
Frank Muehleman joined Dell in 1998 and currently leads the company’s multi-billion
dollar North American public-sector business, which provides education, government
and healthcare organizations with technology solutions that support their core missions.
Led by Frank, Dell’s North American business has expanded its customized public-sector
technology portfolio and domain expertise. Today the division is the number-one
provider of computers to the U.S. public sector and serves every state government, more
than 60 percent of U.S. school districts and three out of four U.S. hospitals.
Frank previously worked for Bain and Company consulting with Dell and other
successful small, medium and large-sized businesses. Prior to Bain he held management
positions with Psion, Incorporated and Procter & Gamble.
He has an MBA from Harvard Business School and a Bachelor of Science in mechanical
engineering from Cornell University. Frank enjoys skiing, hiking and boating with his
wife Nicole and their two children.
10:00- 10:30
Break – Mezzanine
10:30 –11:45
Breakout Sessions
“The New Frontier” – CIO Afterlife – Jerry Pinkard and Ken Keen retired CIOs
Coronado Room
“Share in the Gold Rush”–Shared Technology Services:
A Model, A Partnership That Works
New Mexico Room
Woodbridge Township Municipal Government and Woodbridge Township School
District, New Jersey’s fifth largest municipality is entering the eleventh year of a
successful shared services technology program. Michael Esolda, Lois Rotella and
Gladys Jackson will share their shared services journey, from its inception to the present
time, and describe how this program became a model partnership for other municipalities
and school districts.
Michael D. Esolda is completing his 25th year as a public servant for Woodbridge
Township Municipal Government and Woodbridge Township School District. Currently
Michael is the Chief Information Officer for both entities.
Michael has done consulting to various schools and towns, starting out as a
programmer/analyst and technology project manager. He is familiar with a wide range
of hardware, software, networking, telecommunications, and client / server technologies,
specifically relating to E-Government and E-School initiatives.
Michael also served as Senior Staff Advisor for Governor McGreevey's Transition Team
for Information Technology and serves on various local, state and county technology
committees. Memberships currently include: Middlesex County Educational Technical
Training Center (ETTC), Middlesex County Information Resource Management
Commission, State of New Jersey Digital Government Advisory Board, Woodbridge
Township Public Safety Commission, Woodbridge Township Cable Commission and
numerous volunteering community committees. In December 2003 Michael was elected
President of the New Jersey Government Management Information Sciences (NJ-GMIS),
a world-wide technology organization. He continues to serve as the President of the NJGMIS Foundation.
Michael holds several degrees: Bachelor of Science in Business Administration from
Seton Hall University; Master of Science in Computer Science at New Jersey Institute of
Technology; candidate for Ph.D. in Management at Rutgers Newark and is a State of
New Jersey Certified Public Supervisor and Manager and graduate of the University of
North Carolina’s Chief Information Officer Certification Program.
Lois Rotella is completing her 39th year as an educator for Woodbridge Township School
District. Ms. Rotella holds a BA in Social Science and a MA in Anthropology.
Ms. Rotella has held various positions in the school district, Social Studies teacher and
District Supervisor. She was principal of Avenel Street School #4/5 from 1989 to 1995
and principal of John F. Kennedy Memorial High School from 1995-1999. Ms. Rotella
has held the position of Assistant Superintendent of Woodbridge Township School
District from 1999 to the present.
As Assistant Superintendent, Ms. Rotella is a member of various professional
organizations; Character Education Commission for the State of New Jersey, Member of
the Board of Trustees for the College Board, Association for Supervision and Curriculum
Development (ASCD), Critical Friend and Facilitator with the Central Region’s
Turnaround Leadership Professional Learning Community Network, Educational
Alignment Collaborative of New Jersey (EACNJ), Mayor’s Advocacy Committee on
Education (MAC-E), International Reading Association (IRA), Middlesex County
Curriculum Committee (MCCC), National Association of Elementary School Principal
(NAESP), National Association of Secondary School Principals (NASSP), New Jersey
Association of Federal Program Administrators (NJAFPA), New Jersey Association of
School Administrators (NJASA), New Jersey Association for Supervision and Curriculum
Development (NJASCD), New Jersey Middle School Association (NJMSA), The
Educational Alignment Initiative (NJ P20), Pioneering for Healthy Communities (PHC),
and Title I Directors Organization.
Gladys L. Jackson currently serves as the Supervisor of Technology, 21st Century Life
and Careers Programs in Woodbridge Township School District, Woodbridge, New
Jersey. She also served as Department Chairperson of the Business Education
Department at Woodbridge High School. Her teaching Business Education experience
also includes teacher of the Gifted and Talented. She has also served as the Perkins
Plan Facilitator for the past 15 years.
Gladys has presented at local, state, and national conferences which includes: NJ
Business/Technology Education Association, NJ School Boards Association, NJ
Association of School Administrators - Techspo, National Honorary Professional
Graduate Society in Business Education - Delta Pi Epsilon, and the Association for
Career and Technical Education. Her professional memberships include ISTE, ACTE,
and NBEA. Gladys published an article in School Leader Magazine, entitled Cool Tool
School.
Gladys earned a Masters of Business Administration from Hampton University in
Virginia, her Supervisor’s Certification from Kean University in New Jersey and her
Bachelor of Science degree from Barbara Scotia College in North Carolina.
“Social Media and Open Government” – Ron Vinson, Jr., Director of Media,
Department of Technology
Santa Fe Room
City and County of San Francisco
Ron Vinson Jr. is the Director of Media for the Department of Technology for the City
and County of San Francisco. In his current position he is responsible for leading
innovation in the City & County of San Francisco by encouraging City departments to
leverage new media and technologies in creative new ways.
Specifically, he is:
a) Leading the development and execution of a new Media strategy that
leverages social networks such as Facebook to better engage the community.
b) Pushing the boundaries of government TV by encouraging the development of
new programming and expanding access to video content online.
c) Fostering the adoption of new technologies across communities through the
TechConnect program that links residents of San Francisco to computers and
technology enabling access and coordinating services to improve quality of life.
Prior to becoming the Director of Media, for the City and County of San Francisco, Ron
Vinson worked as Director of Administration and in charge of all technology contracts
and procurement, Human Resources and Finance for the Department of Technology. He
also worked as Director for Mayor’s office of Neighboring Services, Office of Mayor
Willie L. Brown, Jr. and Deputy Press Secretary, Office of Mayor Willie L. Brown, Jr.
Ron also worked as Deputy Press Secretary, Office of Mayor Bill Campbell in Atlanta,
Georgia and Anchor/Reporter for WAOK/WVEE –Radio in Atlanta Georgia.
Noon – 1:30
Lunch – Lumpkins Ballroom
Keynote Address Shannon Tufts, Assistant Professor and Director
Center for Public Technology, University of North Carolina
Shannon Tufts designed and implemented the first local government Chief Information
Officers Certification program in the nation and continues to run CIO certification
programs for local and state government IT professionals. She created a National
Certified Government Chief Information Officer program in 2007 to serve the growing
needs of public sector IT professionals across the nation. Tufts has taught numerous
courses on public sector information systems across the US, including IT investment
strategies, embracing technology, project management, and stakeholder engagement in
technology-enabled government. She serves on several federal, state, and local
government committees to promote the effective use of technology in the public sector.
Her publications in the area of e-government and public sector information technology
include Humanizing IT: Advice from the Experts with G. David Garson, numerous book
chapters, and articles in Social Sciences Computer Review and Popular Government.
Tufts earned a BA from UNC-Chapel Hill, an MPA from UNC-Charlotte, and a PhD in
public administration with a concentration in public sector information systems from
North Carolina State University.
1:30 – 3:00
3:00 – 3:30
GMIS International Business Meeting – New Mexico Room
Break - Mezzanine
3:30 – 4:30
Keynote Address
New Mexico Room
Dr. Jerry Mechling
Your Tough Times Action Agenda: What are the priorities, who are your allies, and
how do you get traction?
The difference in today’s tough times is that they are truly tough and will last long
enough for survival to require strategic attack, not just defensive hunkering down. Based
on research with leading practitioners, this session will explore emerging strategies and
how you can assess their degree of fit with your own situation. The focus is not just on
the 5% of government budgets that typically fund technology, but on the 95% that can
become dramatically more productive if and only if technology is well-used for business
process innovation.
Dr. Jerry Mechling
a vice president at Gartner Research focusing domestically and internationally on
helping governments and their corporate and nonprofit partners with issues of strategic
planning, work process innovation and implementation, governance, and information
management and analysis. Dr. Mechling is also a lecturer in Public Policy at Harvard
University's John F. Kennedy School of Government, where he has written "Eight
Imperatives for Leaders in a Networked World" (a series of policy papers for the
Harvard Policy Group on Network-Enabled Services and Government) and "Finding and
Funding IT Initiatives in the Public Sector" (a book by the Government Technology
Press).
Prior to Gartner, Dr. Mechling pursued issues of technology-enabled innovation as a
researcher, analyst, professor, public speaker, consultant and manager. In 1987 he
founded and directed the Harvard Kennedy School's Strategic Computing program
(subsequently named the Leadership for a Networked World program). Prior to that, he
was director of the office of management and budget for the City of Boston, and then
assistant to the mayor and assistant administrator for environmental protection for the
City of New York. Dr. Mechling has organized over 100 workshops for public- and
private-sector institutions on technology leadership issues. He has also been a popular
keynote speaker at conferences throughout the U.S. and Canada as well as in Latin
America, the Caribbean, Europe, the Middle East and Asia.
6:00 – 10:00
Wednesday Evening Banquet and Awards – Lumpkins Ballroom
Thursday, June 16
9:00 – 4:00
CGCIO Class of 2011/2012 Program – Coronado Room