Business Process Analyst

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Item 2.A-December 13, 2013
ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE
To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to
marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures.
Questions - call UNR Faculty HR at 682-6114
INSTRUCTIONS: See http://www.unr.edu/vpaf/hr/compensation/placement.html for complete instructions.
Incumbent(s) Name (if applicable):
Position #(s):
Current Title:
Current Range:
(JCC: )
Department: Controller’s Office
College/Division: Business & Finance /
Vice President, Admin and Finance
Account #:
1201-104-0054
Action Proposed: (check all that apply)
(X) New position: Proposed Range: 3
Proposed Title:
Business Process Analyst
( ) Title Change, Proposed Title:
( ) Proposed Reassignment from Range
to Range
( ) Revised PDQ only (no change in range or title)
( ) Line of Progression (show titles below)
JCC (Current or
new HR assigned):
Range:
I certify that the statements in this description are accurate and complete to the best of my knowledge.
__________________________________________________________________
Employee’s Signature
___________________
Date
I/we have reviewed the statements in this form and they accurately reflect the job assignments.
__________________________________________________________________
Immediate Supervisor’s Signature Sheri Mendez, University Controller
___________________
Date
__________________________________________________________________
Director/Chair/Dean
Tom Judy, AVP, Business & Finance
___________________
Date
Approved for Salary Placement Committee review.
__________________________________________________________________
Pres/Vice Pres/Vice Prov Signature Ron Zurek, Vice President
Administration and Finance
___________________
Date
Action Approved by the Provost/President (Completed by Faculty HR):
76638 Range:
3
Pos #(s):
JCC:
EEO: 3J
Eff: 12/1/2013
Approved Title: Business Process Analyst
Employee signs on “final” stamped approved PDQ and sends to HR for personnel file.
Employee Signature:_______________________________________________ __________________
Date
Printed Name: ____________________________________________________
Position Description – Business Process Analyst
Page 2
1. Summary Statement: State the major function(s) of the position and its role in the university.
Attach an organizational chart with positions, ranges, and names for the division which reflects the
position in it as well as those supervised in the department. (This section is used for advertisement of the position.)
The Business Process Analyst works with the information systems and business processes for accounts
payable, payroll and accounting to support Controller’s Office functions, The Analyst works as a back-up
for the Accounts Payable Manager and Assistant Controller/Payroll Manager as related to information
system issues and processes and acts as the liaison between the Controller’s Office and Information
Technology. The position is responsible for recommending and administering process improvements
requiring technology, training of campus fiscal staff, preparing reports and presentations, and managing
change management associated with system development. The position reports to and works closely with
the Controller to ensure timely and efficient reporting.
2. List the major responsibilities, including percentage of time devoted to each. Provide enough
detail to enable a person outside the department to understand the job (percentage first with
heading and then bulleted information).
60% - Business Process Design/Assessment
 Translate existing business processes into configuration and design of financial systems that
comply with complex accounting rules and internal controls
 Research, evaluate, develop and propose new and revised business processes for best practice
 Research resolve error messages, data patterns, anomalies, trends and/or customer requests
related to Controller’s office processes; develop recommendations and/or method for solutions
 Research and make recommendations to enhance the implementation of technology process
improvements to ensure efficient use of University resources and compliance with best practices
 Continuously audit and analyze the business processes within the ERP for efficiency and
accuracy; work closely with Data Analyst and communicate resolutions to correct errors to
functional managers
 Assist and support the Controller by providing data from which to make decisions about
improvement of functional processes
 Coordinate technical issues with the Controller
 Implement and provide training to end-users on financial system to ensure accuracy of data and
efficient flow of information
 Document system and process design, flows and procedures
30% - Administration & Compliance
 Conduct administrative systems functional testing and modification development
 Serve as back-up support to functional managers in the Controller’s office
 Design and run system queries for identifying data errors
 Ensure compliance with federal and state regulations, accounting technical reporting standards,
and Board of Regents policies and procedures
 Assist with analysis of effective departmental workflow and make recommendations to the
Controller to ensure efficiency of process flows
 Provide accounting and functional support for applications
 Recommend changes in operating policies and procedures resulting from software
limitations/capabilities
10% - Special Projects
 Assist with Controller’s Office operations, as directed by the Controller, to include system analyses,
evaluation of new systems and system installations
Position Description – Business Process Analyst
Page 3
3. Describe the level of freedom to take action and make decisions with or without supervision
and how the results of the work performed impact the department, division and/or the university as
a whole.
Level of Freedom:
The Analyst uses his/her own judgment in making decisions while conducting needs assessment,
recommending process improvements, implementing new processes, overseeing change management,
reviewing data for errors and resolving problems. Incumbent must interact and collaborate with staff within
Controller’s Office and with other campus offices. Goals for the position are determined by the Controller.
Level of Impact:
The effectiveness of the Controller’s Office operations is dependent upon producing accurate and timely
data, information and reports. Failure to identify functional user errors could result in high error rates in
data entry and delays in processing business transactions, resulting in errors in financial reporting,
breakdowns in internal control structures, and payroll and accounts payable processing.
4. Describe the knowledge, skills (to include cognitive requirement and verbal and written
communication), and abilities (to include task complexity, problem solving, creativity and
innovation) essential to successful performance of this job (in bullet format).
Knowledge of:
 Accounting and business office processes and procedures
 Complex administrative information systems
 Financial reporting requirements
 Internal control design and structures
 Business office data requirements
Skills
 Documentation of administrative/business office processes, data sources and procedures
 Excellent planning and organizational skills
 Advanced proficiency in use of a personal computer and current software applications including but
not limited to Microsoft Office Suite (Word, Access, Excel, PowerPoint, Visio and email)
 Strong interpersonal skills with the ability to work independently and as part of a team
 Analytical, decision-making and problem-solving skills
 Excellent verbal and written communication
Ability to:
 Troubleshoot functional user problems in administrative systems
 Design and train users in effective data entry and maintenance
 Communicate effectively to a variety of audiences with differing degrees of computer skills
 Define problems, collect and analyze data, establish facts, draw valid conclusions and make
recommendations based on the data that will improve business processes
 Effectively manage short and long-term projects
 Manage, prioritize and complete multiple projects/tasks in an efficient and timely manner while
maintaining focus on organizational goals
 Work cooperatively and collaboratively with faculty, staff and students relating to inquiries from
administrative systems
 Maintain confidentiality of sensitive information
 Work with diverse populations
Position Description – Business Process Analyst
Page 4
5. Describe the type of personal contacts encountered in performing the duties of the job. Explain
the nature and purpose of these contacts ( i.e., to provide services, to resolve problems, to
negotiate).
Internal
Controller’s Office staff
Planning, Budget and Analysis
staff
Reason for Contact
To provide functional assistance to Controller’s Office staff in
analyzing data from administrative systems (i.e., bank reconciliation
information, payroll upload information, financial reporting, etc.);
provide training and assist in change management; communicate
issues and recommend process improvements to functional
managers
To report operational problems with administrative information
systems and obtain assistance with technical system problem
resolution
To provide functional and accounting assistance for financial,
accounts payable and payroll information
To provide system support and accounting information and reports for
Budget Office needs
External
Reason for Contact
NSHE system office
To provide special reports and data analysis
System Computing Services
To report operational problems with administrative information
systems and obtain assistance with technical system problem
resolution
Information Technology (IT)
staff
Other campus offices
6. Indicate the minimum qualifications which are necessary in filling this position should it
become vacant. Please keep in mind the duties/responsibilities of the position rather than the
qualifications of the incumbent.
a. Minimum educational level, including appropriate field, if any.
Bachelor’s Degree from a regionally accredited institution in accounting, business administration,
computer information systems or closely related field
b. Minimum type and amount of work experience, in addition to the above required education
necessary for a person entering this position.
Bachelor’s Degree and four years, or a Master’s Degree and two years, of experience working in
accounting business office with an emphasis in accounts payable and payroll business processes,
using complex financial information systems
Preferred Licenses or Certifications: None
c. Indicate any license or certificate required for this position.
None
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