Item 2.A-December 13, 2013 ADMINISTRATIVE FACULTY POSITION DESCRIPTION QUESTIONNAIRE To expedite and facilitate the PDQ review process, please send the PDQ and Org Chart electronically to marshag@unr.edu for discussion and for initial review before routing PDQ for approval signatures. Questions - call UNR Faculty HR at 682-6114 INSTRUCTIONS: See http://www.unr.edu/vpaf/hr/compensation/placement.html for complete instructions. Incumbent(s) Name (if applicable): Position #(s): Current Title: Current Range: (JCC: ) Department: Controller’s Office College/Division: Business & Finance / Vice President, Admin and Finance Account #: 1201-104-0054 Action Proposed: (check all that apply) (X) New position: Proposed Range: 3 Proposed Title: Business Process Analyst ( ) Title Change, Proposed Title: ( ) Proposed Reassignment from Range to Range ( ) Revised PDQ only (no change in range or title) ( ) Line of Progression (show titles below) JCC (Current or new HR assigned): Range: I certify that the statements in this description are accurate and complete to the best of my knowledge. __________________________________________________________________ Employee’s Signature ___________________ Date I/we have reviewed the statements in this form and they accurately reflect the job assignments. __________________________________________________________________ Immediate Supervisor’s Signature Sheri Mendez, University Controller ___________________ Date __________________________________________________________________ Director/Chair/Dean Tom Judy, AVP, Business & Finance ___________________ Date Approved for Salary Placement Committee review. __________________________________________________________________ Pres/Vice Pres/Vice Prov Signature Ron Zurek, Vice President Administration and Finance ___________________ Date Action Approved by the Provost/President (Completed by Faculty HR): 76638 Range: 3 Pos #(s): JCC: EEO: 3J Eff: 12/1/2013 Approved Title: Business Process Analyst Employee signs on “final” stamped approved PDQ and sends to HR for personnel file. Employee Signature:_______________________________________________ __________________ Date Printed Name: ____________________________________________________ Position Description – Business Process Analyst Page 2 1. Summary Statement: State the major function(s) of the position and its role in the university. Attach an organizational chart with positions, ranges, and names for the division which reflects the position in it as well as those supervised in the department. (This section is used for advertisement of the position.) The Business Process Analyst works with the information systems and business processes for accounts payable, payroll and accounting to support Controller’s Office functions, The Analyst works as a back-up for the Accounts Payable Manager and Assistant Controller/Payroll Manager as related to information system issues and processes and acts as the liaison between the Controller’s Office and Information Technology. The position is responsible for recommending and administering process improvements requiring technology, training of campus fiscal staff, preparing reports and presentations, and managing change management associated with system development. The position reports to and works closely with the Controller to ensure timely and efficient reporting. 2. List the major responsibilities, including percentage of time devoted to each. Provide enough detail to enable a person outside the department to understand the job (percentage first with heading and then bulleted information). 60% - Business Process Design/Assessment Translate existing business processes into configuration and design of financial systems that comply with complex accounting rules and internal controls Research, evaluate, develop and propose new and revised business processes for best practice Research resolve error messages, data patterns, anomalies, trends and/or customer requests related to Controller’s office processes; develop recommendations and/or method for solutions Research and make recommendations to enhance the implementation of technology process improvements to ensure efficient use of University resources and compliance with best practices Continuously audit and analyze the business processes within the ERP for efficiency and accuracy; work closely with Data Analyst and communicate resolutions to correct errors to functional managers Assist and support the Controller by providing data from which to make decisions about improvement of functional processes Coordinate technical issues with the Controller Implement and provide training to end-users on financial system to ensure accuracy of data and efficient flow of information Document system and process design, flows and procedures 30% - Administration & Compliance Conduct administrative systems functional testing and modification development Serve as back-up support to functional managers in the Controller’s office Design and run system queries for identifying data errors Ensure compliance with federal and state regulations, accounting technical reporting standards, and Board of Regents policies and procedures Assist with analysis of effective departmental workflow and make recommendations to the Controller to ensure efficiency of process flows Provide accounting and functional support for applications Recommend changes in operating policies and procedures resulting from software limitations/capabilities 10% - Special Projects Assist with Controller’s Office operations, as directed by the Controller, to include system analyses, evaluation of new systems and system installations Position Description – Business Process Analyst Page 3 3. Describe the level of freedom to take action and make decisions with or without supervision and how the results of the work performed impact the department, division and/or the university as a whole. Level of Freedom: The Analyst uses his/her own judgment in making decisions while conducting needs assessment, recommending process improvements, implementing new processes, overseeing change management, reviewing data for errors and resolving problems. Incumbent must interact and collaborate with staff within Controller’s Office and with other campus offices. Goals for the position are determined by the Controller. Level of Impact: The effectiveness of the Controller’s Office operations is dependent upon producing accurate and timely data, information and reports. Failure to identify functional user errors could result in high error rates in data entry and delays in processing business transactions, resulting in errors in financial reporting, breakdowns in internal control structures, and payroll and accounts payable processing. 4. Describe the knowledge, skills (to include cognitive requirement and verbal and written communication), and abilities (to include task complexity, problem solving, creativity and innovation) essential to successful performance of this job (in bullet format). Knowledge of: Accounting and business office processes and procedures Complex administrative information systems Financial reporting requirements Internal control design and structures Business office data requirements Skills Documentation of administrative/business office processes, data sources and procedures Excellent planning and organizational skills Advanced proficiency in use of a personal computer and current software applications including but not limited to Microsoft Office Suite (Word, Access, Excel, PowerPoint, Visio and email) Strong interpersonal skills with the ability to work independently and as part of a team Analytical, decision-making and problem-solving skills Excellent verbal and written communication Ability to: Troubleshoot functional user problems in administrative systems Design and train users in effective data entry and maintenance Communicate effectively to a variety of audiences with differing degrees of computer skills Define problems, collect and analyze data, establish facts, draw valid conclusions and make recommendations based on the data that will improve business processes Effectively manage short and long-term projects Manage, prioritize and complete multiple projects/tasks in an efficient and timely manner while maintaining focus on organizational goals Work cooperatively and collaboratively with faculty, staff and students relating to inquiries from administrative systems Maintain confidentiality of sensitive information Work with diverse populations Position Description – Business Process Analyst Page 4 5. Describe the type of personal contacts encountered in performing the duties of the job. Explain the nature and purpose of these contacts ( i.e., to provide services, to resolve problems, to negotiate). Internal Controller’s Office staff Planning, Budget and Analysis staff Reason for Contact To provide functional assistance to Controller’s Office staff in analyzing data from administrative systems (i.e., bank reconciliation information, payroll upload information, financial reporting, etc.); provide training and assist in change management; communicate issues and recommend process improvements to functional managers To report operational problems with administrative information systems and obtain assistance with technical system problem resolution To provide functional and accounting assistance for financial, accounts payable and payroll information To provide system support and accounting information and reports for Budget Office needs External Reason for Contact NSHE system office To provide special reports and data analysis System Computing Services To report operational problems with administrative information systems and obtain assistance with technical system problem resolution Information Technology (IT) staff Other campus offices 6. Indicate the minimum qualifications which are necessary in filling this position should it become vacant. Please keep in mind the duties/responsibilities of the position rather than the qualifications of the incumbent. a. Minimum educational level, including appropriate field, if any. Bachelor’s Degree from a regionally accredited institution in accounting, business administration, computer information systems or closely related field b. Minimum type and amount of work experience, in addition to the above required education necessary for a person entering this position. Bachelor’s Degree and four years, or a Master’s Degree and two years, of experience working in accounting business office with an emphasis in accounts payable and payroll business processes, using complex financial information systems Preferred Licenses or Certifications: None c. Indicate any license or certificate required for this position. None