Francois Tertullien
uk.linkedin.com/in/fbtconnect
Mobile: 07944 396 932
Email: francois@fbtconnect.co.uk
Personal Profile
IT professional with over 16 years experience in application development and support roles.
Recently gained the City & Guilds L3 Diploma in Social Media for Business.
Professional, highly knowledgeable and numerate, with excellent technical and operational skills and
experience.
Resourceful and proactive, I combine effective communication with extensive product knowledge to
identify opportunities and deliver satisfactory outcomes for both customer and company, working alone
and as part of a team.
A motivated, confident and flexible team player, able to show initiative and attention to detail,
I am currently looking for an opportunity to pursue a career in Internet Business Marketing in a
progressive environment.
Key Skills
 Social Media Management and Analysis
 IT Project Management
 Responsive Web Design
 HTML5, CSS3 and JavaScript
 SQL, VBA and MSOffice
 Database Development and Administration
 Technical Support and Customer Service
Training and Certification
City & Guilds L3 Diploma in Social Media for Business
 CIW Internet Business Associate
 CIW Site Development Associate
 Principles of Social Media within a Business
 Principles of Keywords and Optimisation
 Social Networking Management for a Business
 Using Collaborative Technologies
September 2014
Network Professional Programme
 CompTIA A+ Essentials
 CompTIA A+ Technician
Feb 2009
7 GCE ‘O’ Levels grades A-C
 Including Maths, English, Physics and Graphical Communications
Employment History
The Vine Project
Admin Assistant
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Jan 2014
Processing requests from customers wishing to donate or purchase furniture
Monitoring and analysis of items recycled by the project
Bupa Healthcare
Care Assistant
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Jul 2008
Attending to the personal care of elderly clients in a residential home
Participating in meetings and presenting ideas to improve the services provided to clients
Dealing with challenging behaviour and clients with limited communication skills
London Borough of Croydon
Information Systems Analyst (Contract)
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Development and support of in-house applications within the Council’s Parking Services Division
Training and support of corporate users
MS Office automation using VBA, VBScript and WSH
Integration of MS Office objects into corporate systems
Database applications implementing data entry, data queries and ad-hoc reports
Windows Script developments automating Access, Excel, Word, Outlook and Internet Explorer for file
and database management, queries and reporting
Integration of corporate databases with 3rd party GIS system (GGP)
Children of Production
Web Applications Developer
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Feb 2001
Y2K Resolution, ensuring date critical functionality operated correctly beyond the year 2000
System Integration Testing
Development of various insurance services using COBOL and C
Lead Programmer on initial services for new Healthcare Insurance Division
The Royal Hospitals Trust
Team Leader
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Feb 2006
Database driven web applications using HTML, JavaScript, ASP, and MS Access
Web design using Photoshop and Dreamweaver with JavaScript and DHTML
Used Remote Scripting for dynamic server requests on static pages (Precursor to AJAX)
Groupama Insurances Ltd
IT Contractor
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Nov 2006
Nov 1997
Team Leader responsible for imaging services within corporate Hospital Information System
VB / FORTRAN client server development using a real time interprocessor link implemented via a set
of VB DLLs
Ingres SQL Database Administration
REFERENCES AVAILABLE UPON REQUEST