Institute of International Management RA60700 Marketing Management(行銷管理) Spring 2013 The Institute of International Management is dedicated to providing a quality teaching and research environment to provide students with a broad, integrated knowledge of management in preparation for successful careers in business, government or academia. General Program Learning Goals (goals covered by this course are indicated): 1 Graduates should be able to communicate effectively verbally and in writing. 2 Graduates should solve strategic problems with a creative and innovate approach. 3 Graduates should demonstrate leadership skills demanded of a person in authority. 4 Graduates should think with a global management perspective. 5 Graduates should possess the necessary skills and values demanded of a true professional. Instructor: Dr. Wan-Yih Wu Office Hours: by appointment Meeting Time: Thursday. 6:10 - 9:00 p.m. Course description: Marketers need to have clear understanding of basic marketing elements and principles as well as quickly respond to fast-paced business environment and consumers’ needs and wants. The purpose of this course is to provide you with an overview on marketing. Throughout the course, marketing knowledge is introduced step by step. You will be assigned into groups and are responsible for presenting and discussing cases, project, and exercises. Textbook: Kotler P. & Keller, K. L. (2012). A Framework for Marketing Management (5th ed.). Prentice Hall. Grading policy: Grading: Class Participation 15% Case Presentation (3 Cases) Strategic Marketing Plan (Project) Mid-term Examination Final Examination Final Project (Integrative Marketing) 15% 15% 20% 20% 15% Important: 1) Plagiarism and any cheating behavior during quizzes, paper, and examinations will result in an "F" (below 70) of your final grade. 2) If you cannot take either the mid term or final as scheduled, you have to inform and get the permission from the instructor at least a week in advance, except for emergency where substantial proof is provided. Otherwise, no make-up exam will be given. Course Schedule: Class Date Content Cases & Project Schedule Introduction 1 2/21 PART I: UNDERSTANDING MARKETING MANAGEMENT Ch 1 Defining Marketing for the 21st Century 2 2//28 Peace Memorial Day 和平紀念日(放假) 3 3/07 Ch 2 Developing Marketing Strategies and Plans Case study & Presentation: TBA Ch 3 Collecting Information and Forecasting Demand PART II: CONNECTING WITH CUSTOMERS 4 3/14 Case study & Presentation: TBA Ch 4 Creating Long-term Loyalty Relationships Ch 5 Analyzing Consumer Markets 5 3/21 Case study & Presentation: TBA Ch 6 Analyzing Business Markets 6 3/28 Ch 7 Identifying Market Segments and Targets 7 4/4 Case study & Presentation: TBA Tomb Sweeping Day 民族掃墓(放假) PART III: BUILDING STRONG BRANDS 8 4/11 Ch 8 Creating Brand Equity Case study & Presentation: TBA Ch 9 Crafting the Brand Positioning and Competing Effectively 9 4/18 Mid-term Examination 10 4/25 Case study & Presentation: TBA ART IV: SHAPING THE MARKET OFFERINGS Case study & Presentation: TBA Ch10 Setting Product Strategy and Marketing through the Life Cycle 11 5/02 Ch11 Designing and Managing Services Case study & Presentation: TBA 12 5/09 Ch12 Developing Pricing Strategies and Programs Case study & Presentation: TBA PART V: DELIVERING VALUE 13 Case study & Presentation: TBA 5/16 Ch13 Designing and Managing Integrated Marketing Channels Ch14 Managing Retailing, Wholesaling, and Logistics PART VI: COMMUNICATING VALUE 14 Case study & Presentation: TBA 5/23 Ch15 Designing and Managing Integrated Marketing Communications Ch16 Managing Mass Communications Ch17 Managing Personal Communications 15 5/30 PART VII: CREATING SUCCESSFUL LONG-TERM GROWTH Ch18 Managing Marketing in the Global Economy 16 6/06 Final Project Presentation 17 6/13 Final Project Presentation 18 6/20 Final Exam Case study & Presentation: TBA Project: To facilitate your understanding and application of the text you will be learning during this semester, you will be assigned into group to work on a project. In the project, you will first create a product and select the brand you like to adopt as the manufacturer of your product. Throughout the semester, you will work on the planning and implementing the marketing program to market this product. The product that each group created has to be competing in the same consumer market and the same product category.