Team Leader
Wrexham
Summary of Terms & Benefits
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This is a permanent 37½ hours per week post and worked on a rota basis arranged
locally
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The salary will be paid on the Autism Together Scale point 19 currently £17,802 per
annum, rising to point 20, currently £18,453 per annum on successful completion of
a 6 month probationary period
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All staff are entitled to 5 weeks plus statutory bank holiday entitlement (equivalent to
8 days).
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One additional days holiday is awarded following completion of 5 years’ service and
two additional days on completion of 10 years’ service (pro rata)
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Company Sick pay scheme, rising to 8 weeks full and 8 weeks half pay
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Attendance incentive scheme
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Access to a defined contribution pension scheme (NEST) with a contribution from
the organisation
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Instant access to the tax free child care voucher scheme operated in conjunction
with Sodexo
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Twice yearly implementation to the tax free cycle to work scheme, The posts are
Wrexham based but you may be required to work at other locations within the
organisation
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Comprehensive training programme and access to further qualifications
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Person Specification
Requirements:
Essential
Desirable
1. Qualifications
a) NVQ level 2 in care
b) NVQ level 3 in care or equivalent
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2. Knowledge
a) Knowledge of Care Standards Act 2000
b) Autism and the Triad of Impairment
c) Knowledge of people with Learning Difficulties
d) Understanding of the importance of confidentiality
e) Various approaches to communication (e.g. PECS and
Makaton)
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3. Experience
a) Team management
b) Experience of resident reviews
c) Staff supervision / appraisal
d) Staff induction
e) Experience of working with people with learning
difficulties / challenging behaviour
f) Working with people in residential care setting
g) Attending to the personal care of a client group
h) Medication (administration and safe storage)
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4. Skills/Abilities
a) Interviewing skills
b) Leadership skills
c) High standard of care
d) Good oral and written communication skills
e) Ability to encourage and motivate others
f) Working alone and being proactive with client group
g) Commitment to implement all communication
strategies
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January 2016
3/8/2016
HR Department
Job Description
Job Profile:
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Within the aims and objectives of the organisation, and under the direction of the
Quality & Development Manager and the Registered Manager, to lead a team of
Residential Support Workers to establish and maintain a high standard of care
practice within the organisation.
This involves providing leadership to ensure a happy, caring and secure
environment for the service user, together with a well-structured programme of
leisure activities, and social skills training for each individual, in accordance with the
values of the Autism Together.
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To actively promote an autism specific culture by ensuring that the work practices,
environment, communication aids and structures are in place to support the
individual needs of service users.
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To deputise in the absence of the Registered Manager.
Responsible to:
Firstly, the Registered Manager and the Quality & Development
Manager. The post holder is ultimately responsible to the Director of
Operations and the Chief Executive.
Responsible for:
Deputy Team Leaders, Support Workers, Bank Staff Support
Workers in liaison with the Registered Manager, Service Users and
their environment.
Relationships:
To establish and maintain good relationships with all employees and
service users of the organisation.
Location:
You will be based in Wrexham but you may be required to work at
any location within the organisation.
Physical Conditions:
Work is performed in standing and sitting positions. The work is
undertaken indoors and outdoors. You will be required to work
nights and/or sleep in duties on a rota basis and be involved in
taking small groups of service users for short breaks/holidays, as
and when requested. The post holder will be required to work on a
rota basis, including weekends.
Main Purpose of the Post:
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Following discussions with the Registered Manager, to lead and direct Support
Workers to ensure a high standard of care and support for all service in
accordance with the national care standards requirements.
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To actively promote the development of autism specific techniques and
approaches relevant to the individual needs of service users.
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To safely dispense medication, and ensure the smooth running of service
delivery and that there is continuity of care between shifts and Support
Workers.
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The average working week is thirty-seven and a half hours, on a rota basis,
including weekends.
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The Team Leader will be part of a team, under the direction and supervision of
the Registered Manager. He/she will be responsible for the health, welfare and
emotional development of the service user within the organisation.
(1)
National Care Standards
The Team Leader will be expected to promote the requirements of the national
minimum standards to all team members and will ensure that there are up to
date systems in place to ensure the following:
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To continuously monitor and record the progress of their service users.
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To ensure that up to date person centred plans, risk assessments and
behaviour management plans are in place for each service user.
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To ensure that support workers are aware of the autism specific requirements
of each individual service user and that best practice is properly implemented
and followed.
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To ensure that all critical incidents are properly and promptly recorded and any
legal notifications are made in conjunction with the Registered Manager.
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To collate information, written and verbal, for use in Annual/ 6 Month Reviews.
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To organise Review Meetings and subsequent Annual/ 6 Month Reviews with
involved parties.
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To update Annual/ 6 Monthly Reviews, and monitor the agreed aims and
objectives.
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To ensure the Annual/ 6 Month Review forms are distributed to those on the
circulation list.
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To ensure the highest standard of physical and emotional well being of service
users.
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To be sensitive and aware of the need for good relationships and
communications with relatives, guardians or advocates of the service user.
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In the absence of the Registered Manager, to host visits by authorised visitors
from the Care Quality Commission, commissioners and other health or social
care professionals and work in a profession manner with them. relevant
(2)
Staff Management
In conjunction with the Registered Manager to take responsibility for the
smooth running of the team of support workers. This will include:
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Delegating tasks to the staff team to maintain and ensure a high standard of
service user care and training.
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Ensuring that all staff incorporate the values of the Autism Together into
their daily work with service user.
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Ensuring that the service user’s home is maintained in a clean and tidy
manner.
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Setting objective for Deputy Team Leaders and support workers ensuring that
regular supervisions are held to monitor care and autism practice.
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Enter into discussion and advise the Registered Manager, Quality &
Development Manager, and the Director of Client Services about any member
of staff who are not undertaking their role as outlined in their Job Descriptions
and any breaches of the organisation’s internal policies, procedures and
regulations.
(3)
Service User Matters
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The Team Leader will ensure that support workers promote the self-care and
independence skills of the service user’ within the organisation.
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The Team Leader will be expected to monitor the progress or otherwise of
service user, and make necessary reports within the service user' individual
files.
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He or she will be asked to submit written information on service users, for use
at Reviews.
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The Team Leader will be responsible for the care and storage of service user’
clothing and personal possessions, and their room(s).
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The Team Leader will encourage and maintain, a high standard of personal
appearance for service users; placing special emphasis on personal hygiene,
including teeth cleaning, nail cutting, hair care, etc.
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Ensure service users are appropriately escorted to outside agencies for
medical treatment and that appropriate and relevant information about the
service users is made available.
(4)
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The Team Leader will report to the Registered Manager, Quality &
Development Manager or the Director of Operations, any problems regarding
behaviour, health, and general welfare of the service user.
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Under the guidance of the Registered Manager, he/she will ensure that
adequate and appropriate leisure time activities are available for the service
user within the organisation.
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The Team Leader will be expected to encourage and participate at social
functions, i.e. Youth Clubs, Recreation Centres, etc. He/she will be asked to
monitor the interaction with other groups, and see that a level of socially
acceptable behaviour is constantly applied.
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To maintain a high level of professional practice and confidentiality as befits a
member of a senior team.
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The Team Leader will be expected to attend and contribute to Case Reviews,
both as part of role development, and to further their knowledge of good care
practice.
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From time to time, the Team Leader will be asked to liaise with external
agencies and/or parents, to establish the best interests of the service user.
Training
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(5)
(6)
The Team Leader will be expected to be involved in staff training, when
appropriate, and will ensure that support staff attend any training provided
and required.
Budget Control & Administration
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To ensure that the unit has its financial allocation and service user personal
allowance on a weekly basis.
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To ensure that clear records are kept for all financial transactions and that
receipts are sent promptly to the Finance Department.
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To ensure by example and by the management of staff that the organisation’s
resources e.g. equipment, furniture, provisions, utilities are cost effective and
are being handled with respect.
Health & Safety
The Team Leader will be expected to record his/her observations on all aspects of
service behaviour in the appropriate format.
The Team Leader will pay particular attention to the following points: -
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(7)
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The safety and well being of the service user.
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Ensuring that service user uses vocational and domestic equipment in a
correct and safe manner.
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Ensure, risk assessments are created implemented and reviewed.
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Reporting to the Maintenance Department any
necessary repairs or renewals in both the equipment and structure of the
building.
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The storing of all toxic substances in a safe manner.
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Organising the collection of soiled linen and clothing, and laundering them in
the appropriate way, when necessary.
Additional Duties
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Any leave periods must not be taken at the same time as the Registered
Manager or the Deputy Team Leader.
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The Team Leader will be expected to undertake, any other duties, which may,
from time be specified by the Chief Executive, or in his or her absence, the
Director of Operations
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Where appropriate, to undertake staff training, conducive to personal role
development.
As with all posts, a high degree of confidentiality is expected at all times. At no
times will the post holder discuss the service user, staff or any other matter
connected with the Autism Together, outside of the organisation.
-----------------------------------------------------This is intended as a guide to the main responsibilities of the post, and is not an exhaustive
list of duties. This Job Description is subject to amendment, following, consultation with the
post holder.
January 2016
3/8/2016
HR Department