Plymouth Community Homes JOB DESCRIPTION POSITION: Assistant HR Adviser RESPONSIBLE TO: HR Adviser LOCATION: Corporate Services SUMMARY OF ROLE To contribute to the provision of an excellent transactional HR service including recruitment, pay, pensions and benefits administration and the provision of management data. To provide advice and support, including casework, to client departments and contribute to corporate HR and other departmental work as required. To provide support to colleagues on development, implementation and evaluation of HR policy, strategy, procedure in line with policies, employment law and good practice. KEY TASKS Adviser To interpret employment legislation and Codes of Practice, EU Directives, national and local agreements and to advise on pay and conditions of employment. To provide guidance and practical support to managers on disciplinary, capability and grievance procedures. To provide clear, consistent, relevant and timely human resources advice, guidance and support to client departments on employment and to advise managers in developing solutions to problems. To provide advice and support on the management of change programmes relating to restructures, redundancies, early/ill health retirement, and redeployment. Data Management To assist with research for reports and collation of statistical information and to prepare regular routine reports for management when required. AHRA/JDNov2010 To maintain confidentiality of information and ensure compliance with regulations relating to access and processing of personal data. To assist with keeping the HR database system up to date, accurate and functional. To ensure effective and efficient maintenance of manual information and records related to the employment of staff. Pay, Benefits and Pensions To liaise with payroll in the administration of employee pay, benefits and pensions. To maintain personal knowledge and understanding of terms and conditions of employment including all pension schemes offered by PCH. To research and implement employee benefit programs under the direction of the HR manager. Absence management. To ensure that employees and managers follow the absence reporting and recording processes. To monitor absence rates and to ensure that appropriate action is taken in accordance with the absence management policy and process. Recruitment To assist in the recruitment process including administration, interviewing and assessment testing. To assist in carrying out CRB checks and any other security checking as required. HR Team Member To contribute to corporate/departmental initiatives and policy development as a project team member. To assist other members in the HR team in their work when required. To assist in overseeing the work of the People Services team, including the administrator posts when required and in the absence of the team leader. To be responsible for your own continuous professional development to meet the changing demands of the post including participation in learning events. AHRA/JDNov2010 To maintain professional standards of customer focused service delivery. To participate in performance management and appraisal within the HR department. To promote equality and diversity, customer service and “one organisation” as part of the corporate culture. We are committed to providing access, aids, adaptations and alternatives wherever possible and reasonable adjustments to enable disabled people to fulfil the criteria for, and undertake the duties of, its jobs. AHRA/JDNov2010 PERSON SPECIFICATION ASSISTANT HR ADVISER EXPERIENCE & JOB KNOWLEDGE ESSENTIAL Reasonable experience of providing HR advice and support in a HR environment Experience of recruitment and selection DESIRABLE Knowledge of Personnel Policies and Procedures Experience of working with external agencies Interpretation of employment legislation Experience of using IT systems to collate and present statistical information Presentation skills JOB RELATED ABILITIES Good communication skills Ability to use computer software packages: Customer care skills Excellent organisational skills Microsoft Office (Word, Access and Excel) and internet systems Ability to brief and present Commercial awareness Good ICT skills Problem solving skills Ability to work under pressure and to strict deadlines Ability to follow, implement and uphold Corporate Policies An awareness of Equal Opportunities including the nature of discrimination in employment Ability to develop and AHRA/JDNov2010 maintain good relationships with colleagues, Trade Unions, Staff and outside bodies QUALIFICATIONS Undertaking course of study towards CIPD or relevant experience PHYSICAL REQUIREMENTS Access to a vehicle for work purposes. Ability to visit offices and units across the City GENERAL RESPONSIBILITIES 1. Confidentiality The post holder must maintain confidentiality of information about staff and residents and Plymouth Community Homes and Plymouth Community Homes Services business and be aware of the Data Protection Act 1998. 2. Standards of Business Conduct Plymouth Community Homes and Plymouth Community Homes Services expect all employees to maintain the highest standards of personal and business conduct at all times. Plymouth Community Homes and Plymouth Community Homes Services staff handbook sets out the Plymouth Community Homes and Plymouth Community Homes Services expectations under sections: Code of Conduct and Declaration of Interests, copies are available from the Human Resources Department at Princess Court. 3. Health & Safety The Post holder should be aware of the responsibility placed on employees under the Health & Safety at Work Act (1974) to ensure that the agreed safety procedures are carried out to maintain a safe environment. 4. Equal & Diversity Plymouth Community Homes and Plymouth Community Homes Services is opposed to direct and indirect discrimination and aims to promote equal opportunities throughout Plymouth Community Homes and Plymouth Community Homes Services. Any employee of Plymouth Community Homes and Plymouth Community Homes Services is required to treat all colleagues, customers, stakeholders and partners equally, regardless of race, gender, disability, sexual orientation or religious belief. All employees must abide by the Plymouth Community Homes and Plymouth Community Homes Services Equal & Diversity Policy and Strategy – a copy is available upon request from the Human Resources Department at Princess Court. AHRA/JDNov2010 5. Training and Development To attend appropriate training courses and supervision meetings as required. 6. Communication To attend staff and team meetings PURPOSE OF A JOB DESCRIPTION This is a description of the job as it is presently constituted. Job descriptions are reviewed and updated when considered necessary to reflect any changes to the job being done and to incorporate changes. Employees will be consulted on any changes in their job description in a meeting with their line manager. If agreement is not possible Plymouth Community Homes and Plymouth Community Homes Services reserves the right to insist on changes by adding to, taking away or substituting duties; provided that in doing so we do not change the fundamental nature of the post. AHRA/JDNov2010