MGT 302 SWOT Analysis Worksheet on Whole Foods Market, Inc. Student Name : Audrie Bielskis Strengths: What does it do better than anyone else in its industry? What sets it apart from its competitors? Some examples of strength could be a particular product, high customer satisfaction, brand recognition, loyalty of customers, being innovative, financial resources, uniqueness of product or service, skills of employees, etc. The strengths are what will help the company survive. 1 2 3 4 5 STRENGTHS In general, employees are more knowledgeable and willing to help than those in most grocery stores1 Have an extremely extensive selection of items1 Donates at least 5% of after tax profits to nonprofit organizations1 Promoting positive company image and creating contacts as well as relationships with growers through Local Producer Loan Program2 2012 one year sales growth was about 15.74%3 2012 one year employee growth was about 13.24%3 2012 gross profit margin was about 35.5%3 2012 Net Income After Taxes was about 465.5 million dollars3 Has digested main competitor Wild Oats Markets3 World's #1 natural and organic foods chain3 Focus on customer relations4 Have super-motivated employees by tying bonuses to productivity4 Employees are referred to as "team members" and "team leaders" to promote a feeling of equal individual importance4 Newly built stores are 25% larger than the average supermarket4 Has received a 2012 Green Power Leadership Award for sustained excellence from the EPA5 Harbin, J. L., & Humphrey, P. (2010). Whole foods market, inc. Journal of Case Research in Business and Economics, 2, 1-19. Retrieved from http://search.proquest.com/docview/759568080?accountid=28644 Whole foods market pledges $25 million in funding for loans. (2014). Wireless News, Retrieved from http://search.proquest.com/docview/1476527052?accountid=28644 Whole foods market, inc. (2014). (). Austin: Dun and Bradstreet, Inc. Retrieved from http://search.proquest.com/docview/230662890?accountid=28644 Greco, J. (1997). Retailing's rule breakers. The Journal of Business Strategy, 18(2), 28-33. Retrieved from http://search.proquest.com/docview/202719107?accountid=28644 Whole foods market; EPA doubles up green awards for whole foods market(R). (2012). Energy Weekly News, , 148. Retrieved from http://search.proquest.com/docview/1081932701?accountid=28644 MGT 302 SWOT Analysis Worksheet on Whole Foods Market, Inc. Student Name : Audrie Bielskis 6 7 8 Also has 3 previous Green Power Partner of the Year awards from the EPA5 Has 2 Green Power Purchasing awards from the EPA5 Has won a GreenChill award from EPA five years in a row for reducing refrigerant emmison5 Ranks 5th on the EPA's National Top 50 List Is the nation's leading green food retailer5 By 2018, will require all foods in its stores containing GMOs to carry labels disclosing that fact6 WFM has its own private label brand called 365 Everyday Value Whole Food Planet Foundation 2014 Supplier Alliance for Microcredit Partners donate $50,000 each to fund microloans in 58 countries, U.S. included. Promotes an ethical, morally responsible business image.7 Was recognized as the 2013 Outstanding Food Donor at Food Lifeline's 3rd annual Dress Down Hunger event8 Has partnered with Food Lifeline since 1999 and has provided over 4.2 million meals, shared financial and in-kind contributions, and donated volunteer time in Food Lifeline's warehouse8 Is 1 of 13 companies to be included in Fortune magazine's annual list of the "100 Best Companies to Work For" every year since the list's inception in 19961 Executive pay is capped at 19 times the average workers' annual wages1 CEO John Mackey is one of the most followed CEO's in the American media1 Mission is to promote the vitality and wellbeing of all individuals by supplying the GMO-free cheerios: What it all means. (2014, Jan 02). Wall Street Journal (Online). Retrieved from http://search.proquest.com/docview/1473678901?accountid=28644 16 natural and organic brands invest $800,000 in a future without poverty in U.S. and in developing countries. (2014, Jan 07). Business Wire. Retrieved from http://search.proquest.com/docview/1474797391?accountid=28644 Whole foods market; food lifeline recognizes whole foods market(R) as 2013 outstanding food donor. (2013). Food Weekly News, , 65. Retrieved from http://search.proquest.com/docview/1468901788?accountid=28644 MGT 302 SWOT Analysis Worksheet on Whole Foods Market, Inc. Student Name : Audrie Bielskis highest quality, most wholesome foods available1 Prepared meals represent about 20% of total sales1 In Harris Interactive/The Wall Street Journal ranking of the world's best and worst corporate reputations, WFM placed 12th overall and received the best score of any company for social responsibility1 Recently rated as #1 "green brand" with Generation Y1 Customers will come from at 20 mile radius to shop at WFM compared to 2 miles for the typical supermarket shopper1 92% of employees are full-time1 Those who work 30+ hours per week and have worked a minimum of 800 service hours qualify as full-time1 Provides healthcare insurance at no cost to its full-time team members1 In late summer of 2008, began emphasizing value, offering greater discounts and lower priced goods1 Weaknesses: Every organization has them. As WEAKNESSES with strengths, weaknesses are internal concerns. High Prices1 These are the factors that the company is not Rely mostly on word-of-mouth for good at or at least not as good as most of its advertising1 competitors. These are the issues that can and Many customers only shop at WFM for a few often do hurt the company in some way. select items they can't find at the big name Examples of weaknesses are poor management, a stores1 lack of proper planning, inadequate financial Some people view WFM as a store for the resources, poor product line or services, low wealthy only customer satisfaction, high employee turnover, For 8 years, CEO John Mackey used an alias etc. to post messages on Yahoo Finance message boards bashing his competitors and praising his company. This came to light during the Federal Trade Commission's investigation of WFM's takeover of Wild Oats1 Almost 50% of WFM stores are in just 6 states1 Distribution isn't as effective as national competitors1 Opportunities. What opportunities does the OPPORTUNITIES organization have to grow? Where does it see Food companies have been increasing prices itself in the coming years? Opportunities can because of rising commodity prices and MGT 302 SWOT Analysis Worksheet on Whole Foods Market, Inc. Student Name : Audrie Bielskis come from new products or services, expanding its market share, getting into new markets, diversification, de-diversification, correcting current weakness, etc. Opportunities are derived from conditions in the external environment, such as demographic trends, consumer lifestyle patterns, political, economic, and legal forces, etc. The organization turns these patterns into opportunities by planning on how it will respond to these external conditions. Threats. What are the potential threats that will keep this organization from attaining its stated opportunities? The most typical threats are competition, the economy, technology or consumer demand. As with opportunities, threats are factors in the external environment. 9 currency affects, price gap between regular and organic food has decreased1 58% of supermarket consumers say they are "very concerned" about nutrition4 63% of supermarket consumers say they've purchased products labeled as "natural"4 70% of supermarket consumers say highquality fruits and vegetables are "very important" to them4 Health food trends in U.S are growing with formation of activist groups such as GMO Inside6 There is an increasing demand for convenience food in the U.S9 The Modern Grocery Retailing market in the U.S. is expected to grow at a CAGR of .76% over the period of 2012-20167 Customers in the U.S. have been increasingly adopting private label brands7 According to the Food Marketing Institute, about 28% of shoppers don't know what they are having 2 hours before a meal, creating opportunity in prepared meals1 The global market for organic food and beverages was worth $22.75 billion in 2007 and U.S. accounted for about 45% of that1 A core group of organic consumers consists of approximately 15% of overall American population1 THREATS Larger rivals such as Kroger and Wal-Mart, are starting to offer natural and organic items1 About 60% of natural and organic foods are sold by regular grocery stores1 Organic foods industry future is uncertain1 U.S. economy is in crisis1 Most consumers bargain shop4 Huge chains have extremely large inventories and elaborate distribution systems that allow them to give customers low prices4 General Mills Inc. has started to produce Modern grocery retailing market in the US 2012-2016. (2013, Sep 19). M2 Presswire. Retrieved from http://search.proquest.com/docview/1433498529?accountid=28644 MGT 302 SWOT Analysis Worksheet on Whole Foods Market, Inc. Student Name : Audrie Bielskis original Cheerios free of ingredients made from GMOs6 Some big companies are planning changes related to removing GMOs from their products6 There is added pressure on brands other than General Mills Inc. to remove GMOs from products6 Higher gas prices, mortgage failures, job losses, and stock market fears1