Organizational Behavior
(MGMT-4613)
Program
Masters in Commerce (M.Com)
Credit Hours
3
Duration
16 weeks / 32 sessions
Prerequisites
N/A
Resource Person
Teacher e-mail/cell no.
COURSE INTRODUCTION
The effective management of human resources within an organization requires an understanding
of various behaviors and processes. The knowledge of individuals’ perceptions, motivational
attitude, and behavior enables managers not only understand them better, but also adopt
appropriate managerial policies and leadership styles to increase their effective utilization.
Moreover, concepts such as motivation, communication and leadership with their respect to
organizational behavior will be discussed in detail.
LEARNING OUTCOMES
By the end of the course, the students will be able to:
 Understand organizational behavior and its applications in modern business organization.
 Understand the organizational structure by working in groups.
 Understand the interpersonal and intrapersonal types of organizational behavior.
GRADE DISTRIBUTION
Quiz
10 percent
Assignments
20 percent
Mid Term Exam
30 percent
Final Exam
40 percent
Total Points
100 percent
VIOLATION OF ACADEMIC HONESTY POLICY
If the instructor receives any two projects / assignments that are identical or partially identical
(including spreadsheets), both cases will receive a zero. If the student violates the Academic
Honesty policy for a second time, he/she will receive an “F” grade for the course.
HOW TO KEEP YOUR PROFESSOR HAPPY
Class attendance is mandatory. You may miss up to 6 class sessions. On the seventh absence,
you will be withdrawn from the course. As a courtesy to the instructor and other students, be
prepared to arrive at class and be in your seat on time. In addition, please note that each class
lasts for 90 minutes.
Also keep in mind some general rules as given below:
 Cell phones should be powered off.
 Eatables are not allowed in the class.
 The teacher will not tolerate any disruptive behavior in the class.
 The Dress Code has to be observed, no warnings will be given, and violators will be
asked politely to leave the class and consequently will be marked absent.
PARTICIPATION
Students are required to attend all classes and read all the assigned material in advance of class
(although not necessarily with perfect comprehension). Advanced preparation and class
participants are crucial for periods in which we discuss cases. During discussion sessions, the
instructor generally keeps track of the insightful and useful comments students make. (any
unproductive contribution is not rewarded)
TEXT BOOK
Organizational Behavior by Stephen P. Robins 14e, 2012: Pearson USA
CALENDAR OF ACTIVITIES:
Weeks
1
2
3
4
5
6
Contents
What is Organizational Behavior
 Importance of interpersonal skills
 Disciplined that contribute to the OB filed
 Challenges and opportunities for OB
 Developing an OB model
Diversity in Organizations
 Diversity
 Biographical characteristics
 Ability
 Implementing Diversity Management Strategies
 Global implications
Attitudes and Job Satisfaction
 Attitudes
 Job Satisfaction
Emotions and Moods
 Introduction
 Emotional Labor
 Affective Events Theory
 Emotional Intelligence
 OB Applications of Emotions and Moods
Personality and Values
 Personality
 Values
 Personality and values at workplace
Perception and Individual decision making
 Introduction
 Making judgment
 Decision making in organizations
 Influences and ethics in decision making
Activities
Assignment-1
Quiz-1
Assignment-2
Quiz-2
7-8
9
10
11
12-13
14
15
16
17
Motivation Concepts
 Introduction
 Early theories of motivation
 Contemporary theories of motivation
 Integrating theories
MID TERM
Foundation of Group Behavior
 Defining and classifying groups
 Stages of group development
 Group properties
 Group decision making
Understanding Work Teams
 Difference between groups and teams
 Types of teams
 Creating effective teams
 Turning individual into teams
Leadership
 Introduction
 Trait theories
 Behavioral theories
 Contingency theories
 Leader member exchange theory
 Ethics in leadership
 Challenges in leadership
 Finding and Creating Effective Leaders
Conflict and Negotiation
 Introduction
 Transitions in conflict thought
 The conflict process
 Negotiation
Foundations of Organizations Structure
 Organizational structure
 Common organizational designs
 New design options
 Organizational designs and employee behavior
Organizational Culture
 What is organizational culture?
 What do cultures do?
 Creating and sustaining culture
 How employees learn culture?
 Creating an ethical organizational culture
 Creating a positive organizational culture
FINAL TERM
Assignment-3
Quiz-3
Assignment-4
Quiz-4