N IGEL A. B URNS ,
nburns@gmail.com
PMP
55 Knight Ave.  East Harbor, CT 55555
Home: 555.555.5555
TECHNOLOGY EXECUTIVE





Visionary, results-driven, decisive leader with pragmatic business approach to sustained and
outstanding domestic and international success and leadership in Information
Technology at Fortune 500 firm.
Drive productivity and slice costs in dynamic, demanding environment by spearheading
operational improvements with unique and innovative concepts.
Specialize in comprehensive secure network design, system analysis, and full cycle project
management.
Coordinate and direct all project-based efforts while managing and motivating teams with
approachable demeanor; modeling extraordinary reliability and discipline.
Anticipate completion of MBA and Master of Science in Project Management in 2010.

Additional
Expertise
Cost/Benefit Analysis
Global Budget / Sales Forecasting
Strategic Alliances and Supply Chains
Risk Management and Impact Analysis
Data Integrity / Disaster Recovery
Six Sigma Black Belt
PROFESSIONAL EXPERIENCE
PITNEY BOWES INC., Newton, CT
2002 to Present
Engineering services company with 36,000 employees and $6.2 billion in annual revenue
IT Project Analyst, 2003 to Present
Managed 14 direct reports in 14 states and vendors to support multi-platform, multi-location network. Led or
consulted for projects with delegation, coordination, and timeline responsibilities. Administered all daily
activities. Sustained stakeholder relationships across all IS functions and business units. Supported
marketing and product management for vice president, onsite/offshore staff, and contractors.
 Business development: Grew company 60% by securing new partners, landing new consulting
engagements, and delivering new projects.
 Performance: Reduced warehouse operating costs 50 percent (to $10.5 million) by
consolidating inventories; honored with High Performance Award 2008.
 Cost cuts: Saved $1.6 million yearly on Mail Creation Products by setting up document verification.
 Quality and security: Championed and introduced new quality control and security policies and
procedures aligned with Six Sigma and Total Quality Management (TQM) standards.
 Supply chain management: Spearheaded Six Sigma cases on third-party logistic warehouse
transfer and outsourcing of critical components, applying proven methodologies.
 Process upgrade: Initiated and upgraded company review process infrastructure; received Spot
Award 2007.
 Top grade service: Earned Service Leaders Award 2006 for outstanding teamwork,
collaboration, and performance in providing high quality, cost effective service to customers.
 Leadership: Taught strategic performance management methodologies, process assessment,
and application of technologies to business.
 Employee development: Mentored as many as 20 staff members in methodology and
consulting excellence, encouraging best practices in project management and planning.
 Hired: Was hand selected by executives based on leadership, potential, and success record.
NIGEL A. BURNS, PMP
PAGE 2 OF 2
PROFESSIONAL EXPERIENCE
(continued)
IT Supply Chain Analyst, 2002 to 2003
Supervised revenue and expenses in management of Pitney Bowes Management Services, leading
international IT initiatives in planning and logistics of supply chain management. Used best practices to
implement and maintain processes and disciplines in managing quality, communication, cost, and
change programs.
 Teamwork: Awarded Service Leaders Award 2002 for outstanding teamwork and
collaboration.

Leadership: Headed project teams in three successful new IT initiatives delivered on
schedule and within budget.

Strategic Planning: Supplied strategic planning for internal IT and insight to technical
solutions that could be leveraged toward higher business performance.
TECHNICAL SKILLS
Operating Systems:
Windows XP, 2000, NT 4.0, NT 3.5, 98, 95, 3.1; MS-DOS, UNIX
Servers, Citrix Metaframe 1.8,1.7, Novell NetWare 5, 4, 3
Applications:
Visio, MS Office, MS Project, IIS, Oracle, DB 2, PeopleSoft
Networking:
LAN, WAN, TCP/IP, .NET, DHCP, DNS, NTFS, Active Directory,
ISDN, DSL, TI, T3, Frame Relay, Fax Server, ISO/OSI, IPX/SPX
Security:
Cisco PIX, Checkpoint Firewall 1, McAfee Total Virus Defense, Trend
Interscan Virus Wall, NetIQ, Security Manager, Websense
Network Application Software:
SQL 2000, 7.0, 6.5; Exchange 5.5, 5.0, OWA, Netbackup, Archserve,
SAP, Vista, Front Office, Back Office, Ghost, Siebel, Veritas, Product
View, Network+, A+
Hardware:
IBM, Sun, HP, Compaq, Dell, Cisco
Programming Languages:
Visual Basic, SQL, Access, VBScript, HTML, Java, Javascript
Tools:
IBM Tivoli, Lotus Notes, Microsoft Office Suite, Access, Project,
FrontPage
Web:
IIS, ASP, FrontPage, .NET, VoIP
EDUCATION
MBA, Management and Leadership, Albertus Magnus College, New Haven, CT, anticipated 2010
MS, Project Management, Villanova University, Villanova, PA, anticipated 2010
BS, Management and Information System, Albertus Magnus College, New Haven, CT, 2008
Continuing Education
 Certified Six Sigma Black Belt, Villanova University, 2009.

Project Management Professional Certification (PMP) for IS/IT, 2009.

American Management Association Seminars in Effective Workplace Relationships, 2008.

Microsoft Certified Systems Engineer (MCSE), 2000.
N IGEL A. B URNS ,
PMP
TECHNOLOGY EXECUTIVE
Best Technology Resume
Nigel’s resume is written in US English.

Context: Nigel wanted “something different” for his resume, but he wasn’t sure what. He’s not
your ordinary tech exec, and he wanted to get that point across in the look and feel of his resume.
He also wanted to make the step from Project Manager to Executive, not the time to bring out the
off-the-wall ideas. Neither is IT the realm of high-fashion resumes, and Nigel isn’t flamboyant, no
matter how much he would like to be.

Action: We settled on a distinctive and powerful design to show off his solid skills and
accomplishments.

Results: Nigel liked the clean look of his resume package and felt confident it would work for him.