2014 International Conference on Economics, Management and Development Misappropriation of Assets: Tales of Two Cities Nafsiah Mohamed, Rozaiha Ab Majid, Rosmawati Haron, Betsy Jomitin, Nor Bahiyah Omar Abstract – This paper presents the findings of a study comparing the results of survey on the possibility of assets misappropriation occurrences between two city councils. Data for this study were collected from two city councils in Malaysia. The results shown unethical behaviors are perceived as legal in both city councils. This study contributes significantly to the literature by presenting evidence on the likelihood level of misappropriation of assets to occur in local authorities. The findings from the survey and an interview revealed that misappropriation of assets were indeed a concern to the selected local authorities. As challenges grow, the community in the public sector somehow has vague impression on the limit of acceptable and unacceptable behavior [2]. In a study conducted by [3] misappropriation of assets is indeed a concern in Malaysia’s local authorities. In the study, the findings have shown an alarming sign of misappropriation of assets which has been classified to (highest score): 1. 2. 3. 4. Keywords – Local Authorities, Misappropriation of assets, Fraud, City Council I. INTRODUCTION Local authorities are administrative offices that govern small areas in a state. Local authority plays a key role in indigenous economic growth and implementation of national development plans and policies of the government [1].Ultimately, the success of the local authority lies in the hands of its employees. However, the increasing number of fraud cases reported had long overdue wake-up call and local authority really needs to take considerable actions to put its house in order. Fraud can occur at various levels of the organization. The wave of corporate scandals, beginning in 2001- 2002 with Enron, WorldCom, and others, led to the recognition that deficiencies too often existed in the governance and internal control systems of all types of organizations. Reactions to these deficiencies have resulted to Sarbanes-Oxley, and internal control audits under Section 404 which has witnessed to an increase in attention to the issues of governance, internal control, and fraud detection by auditors, management, and the broad investment community. While there have been many high-profile cases in the corporate world, the governmental and not-for-profit organizations are also not immune from major fraud. This research is funded by The Accounting Research Institute (ARI), and Research Management Institute (RMI) of Universiti Teknologi MARA, MALAYSIA. Nafsiah Mohamed is a Professor at the Faculty of Accountancy, Universiti Teknologi MARA, in Shah Alam, Malaysia (e-mail: nafsiah793@salam.uitm.edu.my Rozaiha Abd Majid is with Universiti Teknologi MARA, in Melaka, Malaysia (e-mail: rozaihamajid@melaka.uitm.edu.my) Rosmawati Haron is with Universiti Teknologi MARA, in Johor, Malaysia (email: rosma741@johor.uitm.edu.my). Betsy Jomitin is with Universiti Teknologi MARA, in Sabah, Malaysia (email: betsy014@sabah.uitm.edu.my) Nor Bahiyah Omar is with Universiti Teknologi MARA in Perak, Malaysia (email: norba799@perak.uitm.edu.my) ISBN: 978-1-61804-217-0 Vehicles; and internet connection Computer equipment Stationery Telephone usage It is also found that unethical behaviors are common sight among the employees and some perceived that the activities are legal. The consequences of this act are the employee’s personal enrichment and the organization’s losses [4]. Given the critical importance of this issue, this research has two-fold aims. This paper will examine opinion of employees on the issue of assets misappropriation and to explore the opinions of local authority employees on the issues. It is hoped that the findings are capable to offer certain highlights to the management of local authorities that such unethical behavior might survive. As such, appropriate actions can be outlined in order to curb the problems so that loss in assets and revenues can be reduced. II. PREVIOUS STUDIES Local authorities in Malaysia are given wide powers within the Local Government Act of 1976 [5] and are generally, under the exclusive purview of the state government. Its functions among others are, to plan and develop its area, to provide basic amenities, collect and manage waste and garbage. It has the power to collect taxes, to create laws and rules and to grant licenses and permits for any trade in its area of jurisdiction. The mission, objectives and functions of local authority have, in fact, undergone various degrees of reform, especially under the influences of various, complex changes in public policies, development strategies and initiatives [6]. The prevalence of serious misconduct in government and public sector, of which local authority is grouped under, was 56% [7]. This problem can also be observed from public disclosures of widespread questionable, negative and illegal acts of public officials [8] and increasing number of complaints received by Public Complaints Bureau. According to the bureau website [9], the statistics showed that the number of complaints received increased from 2941 in 2007 to 4059 in 2008. It seems that until September 2009, 9709 complaints have been recorded which is twice as many as the total complaints received in the previous year. 188 2014 International Conference on Economics, Management and Development Unfortunately, the victims most affected by acts of misconduct and misappropriation were the taxpayers with most, if not all, of tax imposed on them. III. RESEARCH METHODOLOGY We have elected two local authorities in order to fulfill our research aims. We choose to employ convenience sampling for the selection of local authority, which we made based on the descriptive results found by [3] and [10] in their studies. Their results have shown similar outcomes on misappropriation of assets regardless of total assets and total employees employed in local authorities all over Malaysia. This research was constructed through 2 phases; survey and interview. The questions relating to the studies were structured in Likert Scale of 1 (Strongly Disagree) to 5 (Strongly Agree). IV. ANALYSIS AND FINDINGS We have distributed a survey to 300 employees; however, only 62 returned were usable. Scenarios 1, 2 and 3 addressed the issues of the possibility of occurrences of misuse of assets through the perspectives of the respondents. The findings may provide evidence on the possibility of the occurrence of misappropriation of assets at the City Council under study. against the employees. In addition, employees were given permission by their superior to use official vehicles for personal use (63%). On the other hand, the percentage showed by city Council B is slightly lower as compared to City Council A. 56% of respondents from City Council B believed that the situation is a common practice. B. Scenario 2: A council employee’s daughter used council computer and printer to complete her coursework. She used the council papers when printing her coursework Scenario 2 is regarding a situation that a council employee’s daughter used council computer and printer to complete her coursework and she used the council papers when printing her coursework. 80% of respondents from City Council A considered it as a common practice whereas only 44% of respondents of City Council B agreed. Interestingly, 84% of them agreed that the scenario was against the law but there was no action taken against the employees. Table 2: SCENARIO 2: A council employee’s daughter used council computer and printer to complete her coursework. She used the council papers when printing her coursework City Council A A. Scenario 1: A council employee used a council vehicle to transport his/her children to and from schools This is a common practice Result of Scenario 1 presented in Table 1 showed that 63% of the respondents from City Council A agreed that situation of an employee used an office vehicle to transport his/her children to or from schools is a common practice. According to the respondents, it is a common sight to see an employee used an official vehicle. Table 1: SCENARIO 1: An employee used an office vehicle to transport his/her children to and from schools This is a common practice My colleagues are doing the same thing I think that is not against the law My superior has given me the permission Agree Neutral Disagree Agree Neutral Disagree Agree Neutral Disagree Agree Neutral Disagree City Council A % 63 23 13 53 27 20 0 20 80 10 20 70 My colleagues are doing the same thing I think that is not against the law My superior has given me the permission % 80 3 16 90 3 6 3 20 77 0 33 66 C. Scenario 3: A professional council officer conducted private consultancies utilizing council office equipment and materials City Council B % 56 22 22 59 19 22 3 10 87 3 31 66 This is a common practice My colleagues are doing the same thing I think that is not against the law Another question on whether the respondents had come across seeing their colleagues doing the same thing, 53% respondents agreed. Interestingly, 80% of them agreed that the scenario was against the law but there was no action taken ISBN: 978-1-61804-217-0 Agree Neutral Disagree Agree Neutral Disagree Agree Neutral Disagree Agree Neutral Disagree City Council B % 44 22 34 50 22 28 6 10 84 3 44 53 189 My superior has given me the permission Agree Neutral Disagree Agree Neutral Disagree Agree Neutral Disagree Agree Neutral Disagree City Council A % 70 23 7 53 33 13 0 23 77 3 33 63 City Council B % 31 13 56 34 9 56 0 16 84 3 25 72 2014 International Conference on Economics, Management and Development Table 3: SCENARIO 3: A professional council officer conducted private consultancies utilizing council office equipment and materials From Table 2, it can be seen that most of the respondents of City Council A believed that a situation that a professional council officer conducted private consultancies utilizing council office equipment and materials is a common sight at their workplace. However, only 31% of respondents of City Council B have the same opinion. Based on the analysis of the findings from the three scenarios above, majority of the respondents agreed that the scenarios were common sights at both local authorities. They also agreed that they had seen their colleagues doing that. These results seem to be consistent with the results from [11], where 74 % of respondents agreed that they had personally observed or had first-hand knowledge of wrongdoings within their organization. The analysis of all these three scenarios showed that even though the respondents were aware that the scenarios were against the law, they would still do it if they were given permission by their superior. This analysis provides evidences of the possibility of seriousness of the issue of misappropriation of assets in a City Council. This may be due to a lot of factors, among others, were opportunity to misappropriate the assets, ineffective internal control system, lack of awareness and level of fraud education among the officers. Remarkably, there were respondents who thought that the cases were not against the law especially in Scenario 1 and 2. In order to find more evidences on this issue, the survey also inquires on respondent opinions toward the possibility of misappropriation of assets in the future. This could indicate current situation of misappropriation of assets, the appropriateness of existing internal controls and the action to be taken to remedy the situation. Chart 1: City Council A: The likelihood misappropriation of assets occurring in the future Most L ikely to Occur 27% Very L ikely to Occur 57% Chart 2: City Council B: The likelihood of misappropriation of assets occurring in the future Respondents of City Council B also considered there is high possibility of misappropriation of assets occurring in the future with more than 85% agreed. A total of 65% of the respondents of City Council A believed that misappropriation of assets would very likely to occur in the future, most likely (28%) and not sure (7%). Not even 1% of them believed that the council would not be facing the problem in the future. of A total of 65% of the respondents of City Council A believed that misappropriation of assets would very likely to occur in the future, most likely (28%) and not sure (7%). Not even 1% of them believed that the council would not be facing the problem in the future. ISBN: 978-1-61804-217-0 Not Very L ikely Not S ure 16% to Occur 0% V. CONCLUSION There is sufficient room to debate whether these two city councils faced problems of assets misappropriation by their employees. Based on the analysis, it can be concluded that there is a likelihood of the occurrences of misappropriation of assets in both local authorities; City Council A and B. Most of the employees of the City Council understood the seriousness of the acts of misappropriation of assets; however they were still doing it. The findings of the research can be an indicator of the level of the seriousness of misappropriation of assets of these local authorities as a whole. 190 2014 International Conference on Economics, Management and Development ACKNOWLEDGMENT A thank you to the management of Accounting, Business and Economy Research Center (ABERC) of Universiti Teknologi MARA, JOHOR, Research Management Institute (RMI) and Accounting Research Institute (ARI) for their believe and continuous support. Rozaiha Ab Majid is currently a lecturer at Universiti Teknologi MARA Melaka City Campus, Malaysia. She obtained her first degree in accounting and master in forensic accounting and financial criminology from Universiti Teknologi MARA, Shah Alam, Malaysia. She has taught financial accounting, public sector accounting and performance evaluation courses at graduate level. Her research interests include misappropriation of assets, fraud investigation and money laundering. REFERENCES [1] Ahmad Sarji, A. H., and Mahmud, T. (1993). Upholding The Integrity Of Malaysian Civil Service. Pelanduk Publications (M) Sdn Bhd. [2] Pricewaterhousecoopers, 2010. Fraud in the Public Sector, Global Economic Crime Survey, PwC Public Sector Research Center Publication [3] Ab Majid. R. (April, 2010). An Exploratory Study on The Possibility of Misappropriation of Asset Occurring in A Local Authority: A Case of Shah Alam City Council. Dissertation. Universiti Teknologi MARA Rosmawati Haron is an accounting lecturer specialising in Financial Reporting at the Universiti Teknologi MARA, Johor, Malaysia. Her career as a lecturer began in 2008 after being exposed in local automotive industries for 12 years. Rosmawati has developed an exceptional background in cost management accounting and cost reduction activities based on excellent team work and an ability to make the best possible use of her personal network. Based on her immerse working experience, she was appointed as the Coordinator for Industrial Training Program for accounting undergraduate students since 2009. At present, Rosmawati has developed a keen sense in Financial Criminology and Forensic Accounting in Public Sector. She is a fellow of the Accounting, Business and Economy Research Center (ABERC) in Universiti Teknologi MARA, Johor and is an active member for Accounting Research Insitute (ARI). [4] L. Stewart, (2007). “Managing Government Employees: how to motivate your people, deal with difficult issues and achieve tangible results”, Amacom, New York, pp 11-19. [5] Local Government Act (1976), Date access: 1.8.2009 [6] The Newstraits Times Online; Date access 8.8.2009 [7] KPMG, Profile of a Fraudster Survey 2008. [8] Local Government Act (1976), Date access: 1.8.2009 [9] Public Complaints Bureau http://www.pcb.gov.my/. Date access 1.8.2009 website. [10] Jomitin, B. (2011). Asset Misappropriation in A Local Authority: Factors Associating Occurrence and PreventionDetection Mechanism. Dissertation. Universiti Teknologi MARA [11] KPMG Forensic’s 2008–2009 Integrity Survey. Nafsiah Mohamed is a professor at the Faculty of Accountancy in university Teknologi MARA, Shah Alam. Her area of expertise is public sector accounting and had participated in many international and national conferences on the subject area. She is also a member of the Government Accounting Standards Advisory Committee (GASAC) and head of Public Sector Accounting for Accounting Research Institute (ARI) ISBN: 978-1-61804-217-0 191 Betsy Jomitin is an accounting lecturer currently attached with the Faculty of Accountancy, University Teknologi MARA, Sabah, Malaysia. She joined the academic field in 2007 after 10 years working as an external auditor with an international audit firm based in Kota Kinabalu, Sabah. She is a member of the Malaysian Institute of Accountants, CA (M) since 2000. Her academic qualifications include a Bachelor Degree (Hons) in Accountancy and Master in Accountancy, both obtained from Universiti Teknologi MARA. Financial Criminology and Forensic Accounting in Public Sector is her area of interest when it comes to research. Nor Bahiyah Omar serves University Teknologi Mara Perak Campus as a lecturer. She read a major in Accounting and earned a Bachelor of Commerce from the University of Tasmania, Australia. She has a Masters in Accounting from UiTM. Prior to the academia, she was attached to a reputable financial institution. She has progressed more than 13 years of experience in international banking industries. A member of World Bank’s Berne Union, she was involved in developing more than 10 financial instruments products widely used in Malaysia. With a backdrop of vast international banking attachments and government to government arrangements, her keen of interest in Forensic Accounting comes naturally.