School of Business Administration SBA Mission Statement: "We develop socially responsible business leaders with a global mindset through academically rigorous, relevant, and values-based education and research.” GSBA 502 (2 units) - Statistics for Managers Spring 2014 (January 27 - April 9) MW, 5:30 - 6:50 pm, Olin Hall 327 Prof. Dirk Yandell USD office: OH 315 USD phone: (619) 260-4835 yandell@sandiego.edu http://www.sandiego.edu/~yandell Office Hours, Spring 2014: 10:00 am - 12:15 pm Monday 2:30 pm - 5:30 pm Monday, Wednesday E-mail or call to schedule other times – (619) 260-4835 I will often be available at other times (Tuesday, Wednesday and Thursday mornings are likely and 12:15 - 2:15 T-Th may work, but meetings are often scheduled from 12:15 - 1:45 on T-Th and I have Wednesday meetings twice a month from 10 am - noon). Please feel free to call or stop by anytime, or send me e-mail or leave a voice-mail message and I will reply as soon as possible. E-mail is probably the best way to reach me. Course Description: This course examines how managers use data for systematic business problem-solving. Topics include collecting data, describing and presenting data, probability, statistical inference, regression analysis, forecasting and risk analysis. Special emphasis will be given to computer techniques, especially using Microsoft Excel, for statistical analysis and problem solving. Common business processes and business skills practiced are gathering and organizing data, quantitative data analysis, forecasting, decision-making under uncertainty and communicating or presenting results. Teaching methods are lecture, computer assignments, case studies, and projects. Course Objectives: This course examines important tools for critical thinking, decision making under uncertainty, and quantitative data analysis and applies them in business and economic decision situations. The objectives are to help students assess risk, understand data, and apply statistical tools for problem solving. By the end of the course, students will be able to P identify appropriate data needs and acquire information to improve decision making P use appropriate technology to search for, collect, organize, and present relevant data P identify and apply appropriate analytical techniques to analyze data P explain ethical issues in data analysis and presentation P apply models of decision making under uncertainty, and understand strategies for reducing, absorbing, or deflecting risk P interpret results of statistical analysis of data P effectively communicate results to others This course will help students obtain and process information, and provide skills in probability and statistics and risk analysis and measurement. Topics to be covered include probability distributions, random variables, sampling, estimation, hypothesis testing, risk assessment and analysis, decision making under uncertainty, simple and multiple regression analysis, and business forecasting. All 1 students are expected to have completed on-line modules on descriptive statistics before starting this course. Course Material: A. Required Textbook: Statistics for Managers Using Microsoft Excel, Levine, Stephan, Krehbiel, and Berenson, 6th Edition, Prentice Hall, 2011. The textbook companion web page contains helpful content: http://wps.prenhall.com/bp_levine_statsexcel_6/. From the textbook website listed above, download the free PHStat2 Software (a new version exists for OS X Excel 2011 and 32-bit & 64-bit versions of Microsoft Excel, or an older Windows-only version is available), and access the ReadMe file for this version. This program provides statistical tools not available in Excel’s Data Analysis ToolPak. Installation instructions can be found on the download site. PhStat runs as an add-in to Microsoft Excel so you must install it on a computer with a recent version of Excel with the Data Analysis ToolPak active. (Academic versions of Excel or the full Microsoft Office suite are available in the bookstore at a reduced student price.) If you are a Mac user there are some compatibility issues to be aware of. The bad news is that Excel for Mac (2011 or older) is not compatible with the Data Analysis ToolPak. The good news is the newest version of PHStat is compatible with Excel 2011 for Mac. B. I will distribute a course CD with all course PowerPoints, data sets, multimedia demonstrations, and other support materials C. Other lecture material and class handouts will be distributed throughout the course D. Optional Supplemental Reading: Basic research and statistics references: Business Research Sources, F. Patrick Butler, Irwin McGraw-Hill, 1999. Learning Business Statistics with Microsoft Excel, John L. Neufeld, Prentice Hall, 2001. Statistics Without Tears, Derek Rowntree, Scribner’s Sons, 1981. Statistics in Plain English, Timothy C. Urdan, Lawrence Erlbaum Associates, Inc.; 2nd edition, 2005. Misused Statistics: How to Lie With Statistics, Darrell Huff, W.W. Norton & Co., 1954. Statistics You Can’t Trust, Steve Campbell, Think Twice Publishing, 1999. Misused Statistics, A.J. Jaffee and Herbert Spirer, Marcel Dekker, Inc., 1987. Decision Making, Risk, and Uncertainty: The Black Swan: The Impact of the Highly Improbable, Nassim N. Taleb, Random House, 2007. Fooled by Randomness: The hidden role of chance in the markets and in life, Nassim N. Taleb, Random House, 2nd edition, 2005. Risk Management, Bell and Schleifer, Course Technology, Inc. (International Thompson Publishing), 1995. Decision Making Under Uncertainty, Bell and Schleifer, Course Technology, Inc. (International Thompson Publishing), 1995. Probability and Statistics History (and fun to read): Numbers Rule Your World: The hidden influence of probability and statistics on everything you do, Kaiser Fung, McGraw Hill, 2010. Against the Gods : The Remarkable Story of Risk, Peter L. Bernstein, John Wiley & Sons, 1996. 2 Course Requirements And Student Evaluation: Students will be evaluated on individual work, quizzes, exams, and team projects. A. Individual work will be assigned throughout the course. You may drop your lowest individual work score. All assignments are due at the beginning of the class period for which they are assigned. Assignments may include problem sets, computer data analysis projects, and short case studies. There will be about five or six assignments. After dropping your lowest score, the total points possible is 50. B. There will be three quizzes during the semester. Quizzes will normally be short (30 minutes or so) and will be completed in class. Each quiz is worth 75 points. I will drop your lowest quiz score. Total points possible will be 150. C. Two team projects are required, contributing a total of 100 points to the semester grade. The first team projects is worth 40 points, the second project is worth 60 points. D. A final exam will be given in class on our last class day, Wednesday, April 9. This exam is worth 150 points. E. Cooperation between students to learn the material is encouraged. Individual assignments, quizzes, and exams, however, are to be done individually. Ethical behavior is expected, and cheating is dealt with according to USD's academic integrity policy. F. Grades will be based on student performance, with a total of 450 points available during the semester. Generally, grades follow the distribution below: semester average of 92% and above 90% - 91% 88% - 89% 82% - 87% 80% - 81% below 80% A AB+ B BC+ or lower Assignment, Quiz, and Exam Policy: Unless otherwise announced, you should have assignments completed and ready to hand in at the beginning of the class on the date they are due. Exams will be primarily problem and short interpretation questions. Subjective questions will be graded to reflect my analysis of your organization and clarity of expression as well as your mastery of content and concept. Hand-held calculators may be used during examinations, and a one page handwritten sheet may be prepared for use on the quizzes and exams. The sheet may contain any information that you wish (equations, explanations, prayers, etc...). You must turn in your help sheet with the exam or quiz. The textbook may not be used during the exams. Finally, assume that if a graph or a formula would aid your explanation, it belongs in your answer. 3 Electronic Devices Policy Computers may be used in class if you use them to take notes or follow a class PowerPoint presentation. It is not appropriate to use them for non-class related activities during class time. There will be some times that I will ask that all computers be closed. Phones (voice and text) and other personal electronic devices should not be used in class, please keep them turned off. Miscellaneous Comments: Attendance is critical for success in this class. Although attendance is neither recorded nor explicitly used to determine your final grade, you will find it much easier to keep up and master the material if you attend regularly. You are responsible for all material covered in class or assigned during a class even if you were absent. Please contact me as soon as possible if you know you must miss a class. Academic Integrity Quizzes and exams are to be done individually. You may work in teams on the homework if you like, but each member must make contributions and each person must turn in the complete assignment. Ethical behavior is expected, cheating is not tolerated. Acts of academic dishonesty are taken seriously and dealt with harshly. Acts of academic dishonesty include: a) unauthorized assistance on an examination; b) falsification or invention of data; c) unauthorized collaboration on an academic exercise; d) plagiarism; e) misappropriation of research material; f) unauthorized access of an instructor’s files or computer account; or g) any serious violation of academic integrity as established by the instructor. You are encouraged to review the University's academic integrity procedures in the Graduate Bulletin. Instructor Evaluation Each student will be asked to complete an anonymous instructor evaluation at the end of the course. To provide immediate anonymous input during the course, each student is encouraged to complete the Daily Class Evaluation Form from my web site. Your suggestions are appreciated and help me in my efforts for continuous improvement. The direct link to the form is http://www.sandiego.edu/~yandell/eval.php 4 Semester Outline In-Class Topic List: Text Chapter Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Online Chapter 19 Topic Introduction Organizing and Visualizing Data Numerical Descriptive Measures Basic Probability Discrete Probability Distributions Decision Making Quiz #1 Chapter 6 Chapter 7 Chapter 8 Chapter 9 Chapter 10 The Normal Distribution and Other Continuous Distributions Sampling and Sampling Distributions Confidence Interval Estimation Fundamentals of Hypothesis Testing: One-Sample Tests Two-Sample Tests Team Project #1 for chapters 8-9-10 Quiz #2 Chapter 13 Chapter 14 Chapter 15 Chapter 16 Simple Linear Regression Introduction to Multiple Regression Multiple Regression Model Building Time-Series Forecasting (it time allows) Team Project #2 for chapters 13-14-15 Quiz #3 Final Exam 5 Tentative Semester Schedule (Due dates may change) GSBA 502 – Spring 2014 – Olin Hall 327 MW, Jan. 27 - April 9; 5:30 - 6:50 pm Monday January Wednesday 27 29 First class meeting February 3 5 Assignment #1 due, Ch 1-3 10 12 Quiz #1 March 17 19 24 26 3 5 Quiz #2 Team project #1 due + presentation 10 12 Spring Break Spring Break 17 19 24 26 31 2 Quiz #3 April 9 7 Team project #2 due + presentation 6 Final Exam The USD School of Business Administration Learning Environment A key educational mission of the School of Business Administration is to develop socially responsible leaders. USD students are future leaders in business and professional organizations, and setting an appropriate professional tone is an important aspect of the learning environment. The highest levels of learning can be achieved only if all members of the USD community understand and respect their mutual professional obligations. Each of us participates in the quality of the learning experience through our daily actions and choices. These choices are not simply personal or isolated, but often influence the quality of the learning experience of others. Outlined below is a set of specific expectations - for both students and faculty - that support a professional learning environment. EXPECTATIONS FOR STUDENTS EXPECTATIONS FOR FACULTY Students will treat their classroom obligations as they would treat any serious professional engagement. Faculty will treat their obligations for classes as they would treat any serious professional engagement. 1) PREPARING THOROUGHLY for each session in accordance with the instructor's requests; 1) PREPARING THOROUGHLY for each class; 2) ARRIVING PROMPTLY AND REMAINING until the end of each class meeting, except in unusual circumstances; informing the instructor of any absences; 2) PUNCTUALITY in beginning class sessions on time, and except under exceptional circumstances adherence to the established schedule for all classes and exams; 3) PARTICIPATING FULLY AND CONSTRUCTIVELY in all classroom activities and discussions; 3) PROVIDING SUFFICIENT INFORMATION and materials to enable students to prepare adequately for class; 4) DISPLAYING APPROPRIATE COURTESY to all involved in the class sessions in the USD community; 4) DISPLAYING APPROPRIATE COURTESY to all involved in the class sessions. Courteous behavior specifically entails communicating in a manner that respects, and is sensitive to, the many individual differences in the USD community; 5) USING TECHNOLOGY IN THE CLASSROOM ONLY WHEN APPROPRIATE. Computers, mobile phones (voice and text), and other personal electronic devices should not be used in class, unless specifically authorized by the instructor. 5) MONITORING APPROPRIATE TECHNOLOGY USE IN THE CLASSROOM and clearly specifying what uses are appropriate or allowed; 6) ADHERING TO DEADLINES AND TIMETABLES established by the instructor; 6) SUPPLYING TIMELY INFORMATION ABOUT STUDENT PERFORMANCE on projects, assignments, and examinations; 7) PROVIDING CONSTRUCTIVE FEEDBACK TO FACULTY MEMBERS regarding their performance. Students should be as objective in their comments about instructors as they expect instructors to be in their evaluations of students. 7) PROVIDING CONSTRUCTIVE FEEDBACK TO STUDENTS concerning their performance. Faculty should be as objective in their feedback to students as they expect students to be in their evaluation of faculty. Portions adapted from the University of Chicago 7