Annual Conference 2011 "Education and Training: The Catalyst to a Superior Tourism Industry" 24 June 2011, PWTC Kuala Lumpur Programme 08.15 : Arrival and Registration of Participants 08:50 : Arrival of VVIP 09:00 : Welcome Remarks YBhg. Dato’ Mohd Khalid Harun President of MATTA 09.10 : Keynote Address "Direction of the Government Towards Education and Training for the Tourism Industry" YB. Dato' Sri Dr. Ng Yen Yen Minister of Tourism, Malaysia 09.30 : Coffee break 09.45 : Session I "Education & Training: The Catalyst to a Superior Tourism Industry – A General Perspective" Speaker: 10.35 : YBhg. Tan Sri Dato' Seri Panglima Abdul Kadir Haji Sheikh Fadzir, Ex-Minister of Culture, Arts & Tourism, Malaysia And ExMinister Of Information, Malaysia Panel Discussion “Role of Education and Training in the Malaysian Tourism Industry” Panelists: YBhg. Dato’ Dr. Ong Hong Peng, Secretary General, Ministry of Tourism Mr. Ramchand D., Chief Executive, MSL Travel Sdn Bhd. En. Muhamad Muda, Professor, Taylor’s University College Moderator: Mr. Phua Tai Neng, Chief Operating Officer, MATTA 12.15 : Lunch Break 14.30 : Break Up Sessions “Role of Education and Training in the Malaysian Tourism Industry” Session leaders: 1. Mr. Thangavelu Kuppusamy, Vice President Ticketing, MATTA – Needs and Requirements from the Ticketing Perspective 2. Mr. Aruldass Arulandu, Vice President Inbound, MATTA – Needs and Requirements from the Inbound Perspective 3. Mr. John Tan, Deputy President, MATTA – Needs and Requirements from the Outbound Perspective 4. Mr. S. Jaya Kumar, Vice President Ground Transportation, MATTA – Needs and Requirements from the Ground Transportation Perspective 5. Mr. Henry Lee, Director/General Manager, Reliance Sightseeing – Needs and Requirements from the MICE Perspective 15.30 : Coffee break 15.45 : Session II "The Catalyst to a Superior Tourism Industry – Role of Education and Training in Tourism Transportation" Speaker: 16.30 : YBhg. Tan Sri Dato’ (Dr) Abdul Aziz bin Abdul Rahman Senior Partner, Nik Saghir & Ismail (Former CEO and Managing Director of MAS, 1982-1992) Session III "Education and Training: The Catalyst to a Superior Tourism Industry – Stakeholders’ Perspective" Speaker: 17.15 : YBhg. Dato Ngiam Foon, Chief Executive Officer, Asia Experience Tours Sdn Bhd & Immediate Past President of MATTA Findings from Break Up Sessions Presenters: Session Leaders from Break Up Sessions 17.45 : Closing Remarks by En. Ab. Rahman b. Mohd Ali, Vice President Education &Training, MATTA 18.00 : End of Conference